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Avanade® Collaboration services: End-to-end lifecycle management

© 2011 Avanade Inc. All Rights Reserved.

Agenda

2

Innovation with Avanade

Optimized collaboration

Trends in collaboration

Amid a culture shift in business, companies must invest in emerging collaboration technology solutions to maintain their market leadership.

A holistic approach across the collaboration lifecycle—from strategy to ongoing maintenance and support—increases competitive advantage.

Avanade collaboration services, solutions and assets enable you to increase operational efficiency and reduce operating costs.

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Trends driving a culture change in business

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Agility

Social

New demands

User experienc

e

Global

Collaboration is more than just email with attachments.

Companies react quickly to rapidly changing global economic conditions.

To engage more users, companies are creating central portals for all business activities.

Geographically dispersed workforces are now working together.

The consumerization of IT has created new user demands and expectations.

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State of collaboration: It’s not enough to have a hyper-connected enterprise

4

Collaboration transformationYesterday

ITHRSales

Today

Who's Who in Collaborative Decision Making -- Gartner Research, 1 September 2011

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Line-of-Business Collaboration Offerings

Avanade CollaborationSolutions, assets, services

Collaboration Solutions

Avanade Collaboration Framework

Collaboration Services

Collaboration Strategy•Packaged offering to build a business-centric strategy and roadmap

Collaboration Governance•Prescriptive framework to develop a collaboration governance model

Collaboration Analytics•Analytics solution to measure cross-organizational collaboration activities.

Collaboration Migration•Re-platform, consolidate and/or migrate to SharePoint or Office 365/SharePoint Online

Expert Source•Capture, find and interact with experts within an organization

Search Social ComputingContent ManagementIntranets

Taxonomy & Content Architecture•Hierarchies, metadata and metadata models to promote findability and compliance

User Experience•Driving a tailored experience to end users that drive adoption and reduces end user frustration

Change Management and User Adoption•Training, communications & tools to drive user adoption of collaboration investments

Collaboration Services Best PracticesCollection of standards, practices and patterns to support our collaboration services

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The only full lifecycle partner for enterprises, from strategy to application maintenance

Governance

Migration

Social

Strategy

Avanade Collaboration Services

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Business value

Avanade Collaboration services increase the value of your investments.

7

Avanade combines industrialized assets with global experience to deliver consistent and predictable collaboration solutions that help you reduce risk, control costs and measure success.

Consistent Innovative

Avanade delivers innovative collaboration solutions using proven assets that help you improve employee engagement to speed time to market and gain competitive advantage.

Empowering

Avanade helps you empower your employees to collaborate more productively with engaging user experiences and easy access to timely, accurate information.

© 2011 Avanade Inc. All Rights Reserved.

Avanade Collaboration services

8

SocialMigrationGovernanceStrategy

Scope/Content

A focused, short-term, packaged offering that creates an executable roadmap for collaboration

A packaged offering to drive alignment between business and IT

A structured migration from any legacy content management system and portal to SharePoint 2010 and Office 365/SharePoint Online

Comprehensive services that enable expertise definition, locating and collaborating with experts via aggregated and refined search results using individuals’ profiles, skills, experiences and contributions

Customer Value

Aligns investment with business priorities

Reduces risk and operational costs by keeping SharePoint performance, security and consistency under control

Increases operational efficiency and lowers operating costs

Integration of individuals’ skills and expertise with line-of-business applications

Avanad

e Differentiators

Avanade is the only full lifecycle partner that delivers a flexible services model.

Avanade is one of the few companies that can deliver this highly specialized governance solution.

Avanade has deep experience in migration services and offers predictable, secure implementations at a competitive price.

Avanade has helped organizations maximize their ability to find and act on subject matter experts’ knowledge.

©2011 Avanade Inc. All rights reserved.©2011 Avanade Inc. All Rights Reserved.

© 2011 Avanade Inc. All Rights Reserved.

Appendix

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© 2011 Avanade Inc. All Rights Reserved.

Avanade Services