autonomics | driving 21st century …...title automation - driving efficiency for the 21st century...
TRANSCRIPT
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1 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
AUTONOMICS | DRIVING 21ST CENTURY ENTERPRISE OUTCOMES
Speaker: Kalyan Kumar, EVP and Chief Technology Officer
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2 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
HCL’S POINT OF VIEW ON AUTOMATION
HUMANS FIRST: MACHINES SECOND
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3 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
HCL APPLIES AUTOMATION KEEPING MUTUAL AUGMENTATION IN FOCUS…
Machine-only Automated Tasks
Machines Augmentedby Humans
Humans Augmented by Machines
Human-centric
Tasks
Machine Zone Human Zone
Low-level tasks
Higher Order Tasks
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4 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
HCL’S AUTONOMICS & ORCHESTRATION PLATFORM
INTRODUCING
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5 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
WHAT IS DRYICE
Orchestration = Automation across processes &
functional silos
Autonomics
= Automation x (A.I. + Analytics)
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6 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
HCL’S AUTOMATION STRATEGY AND APPROACH
A.I. for Human Augmentation
Automation Across Service Lines
1
Strategic Ecosystem of Partners
2
Focus on the Core
3
4Pragmatic
Automation based on IT Maturity
5
Mandated Adoption / Real World Benefits
6
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7 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
DRYICE BUILDING BLOCKS
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8 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
HCL AUTONOMICS TECHNOLOGY JOURNEYINCREASING MATURITY WITH ADDITION OF A.I. AND ANALYTICS
Wave 1 Process Maturity: Active & Standardized
Wave 2Process Maturity:Proactive & Rationalized
Wave 3Process Maturity:Dynamic & Predictive
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9 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
..THROUGH A PRAGMATIC AND METHODICAL PROCESS.
IT Maturity
AutomationMaturity
Legacy
Modern / Web
Digital/ Next Gen
ACTIVE PROACTIVE DYNAMIC/PREDICTIVE
Zone A
Zone B
Zone C
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10 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
DRYICE IS POWERED BY A THRIVING ECOSYSTEM OF PARTNERS.
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11 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
DRYICE IMPACT
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12 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
DRYICE ENABLES A 360° SPECTRUM OF BENEFITS
Users/Customers
IT Staff
Employees
Bu
sin
ess
Productivity
Pro
fitability
Careers
Rel
atio
nsh
ips
Our Customers
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13 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
DRYICE BENEFITS
Domain Area
Infrastructure Ops
Application Support
ERP/Pkg. Apps Support
Enduser Device Mgmt
Network Mgmt
Service Desk
Apps & Product Testing
Command Center
SaaS Support
Digital Apps & DevOps
DevOps Automation
Biz. Process AutomationActive Proactive Dynamic
Improvement Coefficient
Legend:
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14 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
REAL WORLD EXAMPLES OF DRYICE IMPACT
IT Maturity
AutomationMaturity
Legacy
Modern / Web
Digital/ Next Gen
ACTIVE PROACTIVE DYNAMIC/PREDICTIVE
Zone A
Zone B
Zone C
Leading EU Bank
> 20% Cost per Device/User/Transaction
Leading Engines Mfg
> 50% Cost per Device/User/Transaction
Largest Sports Club
>60% Cost per Device/User/Transaction
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15 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
DRYICE HAS IMPACTED 90% OF NEW WINS
Average 5-year TCV Cost Reduction by 15-40% over labor arbitrage
Enabled competitiveness in “Transformation Deals” – increasing average deal size
Improved our value proposition -increasing SLA/Fixed component
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16 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
…AND CREATED POSITIVE IMPACT ACROSS-THE-BOARD
54%Existing Customer DRYiCE Penetration 500+
Core DRYiCEDev & Engg
1500+
Autonomics Trained Resources
90% New RevenueScope
29%Growth*
Revenue / Employee
85%Growth*
EBIT per Employee
* Over 5yrs
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17 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential
THANK YOU – DON’T FORGET TO WATCH THE DRYICE DEMOS!