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Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th , 2014. Solera is the global leader in Auto Claims Processing. Global Vehicle Collision Market : 100m Claims / Year. 56% market share. Manual Claims. 50m. Combined Competitors’ Market Share. - PowerPoint PPT Presentation

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Automotive Claims Management Innovation

International Insurance Forum Istanbul April 7th, 2014

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IIF Istanbul April 7th, 2014Solera is the global leader in Auto Claims Processing

ManualClaimsAutomatedClaims56%market shareCombinedCompetitorsMarket ShareGlobal Vehicle Collision Market : 100m Claims / Year

#1 or #2 on almosteach of our marketsclaim processedevery second3500+ employeesworldwide50m50m

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28countries68countries100countries57%of global populationserved20072020 84%of global populationserved201466% of global populationservedInternational growth is crucial to capture the remaining 50%IIF Istanbul April 7th, 2014Paraguay 20073We provide our solutions to insurers worldwide

IIF Istanbul April 7th, 2014

(and many others)

IIF Istanbul April 7th, 2014$115m invested in R&D every year to furtherincrease our technological leadershipSan DiegoDDC-USSao PauloDDC-BRMadridDDC-SPParisDDC-FRMindenDDC-GEBeijingDDC-CHMunichGAC-STCZurichCore550+ employeesdedicated to R&D

MexicoDDC-MXPartnership with50+ major OEMs99% database coveragein advanced marketsCovers passenger cars & trucks & two wheelers

SeoulDDC-SKCurrently being setup5

AUTO PLATFORMAutomaticCheckSolera Tech.Center

VIN &RegistrationValuation &Salvage Mgmt.

BIG DATA PLATFORM

Business Intel. ToolPredictiveAnalysisFraudPrediction

DIGITAL PLATFORM

AudaWatchMobile Apps

Our product portfolio is divided into 3 platforms

IIF Istanbul April 7th, 20146The Value Proposition is the key conceptbehind each Solera service

IIF Istanbul April 7th, 2014Calculation

Fraud DetectionReduces cycle timeIncreases customer satisfactionReduces average claim cost by ~15%Parts

Enables parts suppliers competitionMarginalizes black market usageReduces average parts cost by ~15%Uses claims history to predict fraudIdentifies misbehaving customersDetects international fraud networks~15%claim cost reduction1/150fraudulent claims10-20%parts cost reduction

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Video 2020IIF Istanbul April 7th, 2014

QUESTIONS?Arnaud AGOSTINIRegional Managing Director France GCC Greater Middle East Netherlands North Africa Switzerland Turkey Vietnam

IIF Istanbul April 7th, 2014