automating and measuring web 2.0 strategy_doug berg

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  • 8/14/2019 Automating and Measuring Web 2.0 Strategy_Doug Berg

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    New Jersey

    Web 2.0

    Talent Acquisition

    Summit

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Automating

    Protecting& Measuring Your

    Web 2.0 Strategy

    Doug Berg Jobs2Web

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Thoughts

    Social Media Is Changing Recruiting

    Over-Hyped In Short Term, Under-Hyped In Long Term

    Shift Of Process Control From Employer To Candidate

    Much More About Marketing & Interactivity

    Higher Focus On Soft Costs Of Recruiting

    Requires Better Intelligence & Intention

    Do It Or It Will Be Done To You

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Search & Social Media Is Changing

    The Recruiting Landscape

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    News Media Is Pushing Social Channels

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    7/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Old Recruitment Ads New Recruitment Ads

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    8/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    New Recruiting Experience

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    9/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Req-Less Recruiting

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    10/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Linear Vs Social Recruiting

    $ Job Boards$ Sourcing

    $ Advertising

    1 Hire

    Unselected

    Trashed

    1 Time Use

    Of Prospects

    Twitter

    Face

    Book

    Linked

    In

    Sees

    Job

    Apply

    Email

    Multiple

    Hires

    OngoingContact

    Active

    Passiv

    e

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    11/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Post Apply

    (Employees & Alumni)

    Expanding Your Reach & Engagement

    Apply

    Email Subscribe/Job Alerts

    Join Talent Community

    RSS Subscribe

    Follow On Twitter

    Join Linked In Group

    Become A Fan/Facebook

    Join Private Community

    No Capture Tools

    Recruiter Contact

    CRM Capture

    Apply

    Recruiter Manually Driven

    Job Alerts/RSS/Tweets

    Repeat Visitors/Applicants

    Referral Email Agents

    Social Sharing With Friends

    Social Profile Applications

    Group/Fan Involvement

    Web 1.0

    Web 2.0

    Passive Candidates

    65% to 75% Of Market

    Active

    Candidates

    90% Of

    Career Site Visitors30%to 50% Increase

    In Referral &

    Repeat Visitors

    50%

    Fall Off

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    12/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Home

    Page

    Culture

    Why

    Work

    Here

    Job

    SearchBenefits

    Apply

    Job

    Profiles

    College

    (Interns)

    VideoCareer

    Paths

    Search

    Results

    Job View

    Diversity

    Locations

    Biz Units

    ATS

    X

    Web 1.0 The Home Page

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    13/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Manual Marketing

    Eats 80% Of Recruiter Time

    Get/Review Job

    Post Into ATS

    Interview Mgr ForHot Points

    Definition Promotion Sourcing Facilitation

    Post To Monster

    Post To Craigslist

    Email Internally

    Post To Twitter

    Post on Facebook

    Search/Send On

    LinkedIn

    Search/Send In

    ATS To Prev Apps

    Search/Send ToZoomInfo

    Search/Send To

    Personal Contacts

    Search/Send

    To Search Engines

    Search/Send

    To Niche Boards

    Review Apps

    Deal With

    Bounces & Spam

    Forward Goods ToManager

    Interview Coord

    & Prep

    Post To

    CareerBuilder

    Interview

    Follow Up

    Declines,

    RejectionsReferences &

    Background

    Offer Prep &

    Accept

    Write Blog Article

    (or post on Blog)

    Post To

    FriendFeed

    Search/Send

    To Facebook

    Search/Send

    Tweeple

    Manual Process Overview

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    14/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    People Driven Approach

    Recruiter APersonal

    Networks

    Recruiter B

    Personal

    Networks

    Recruiter C

    Personal

    Networks

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    15/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Channel Driven Approach

    Company Owned Social Networks

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    16/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Typical Social Strategy

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    17/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Optimized Social Media Recruiting Strategy

    Careers

    Home Page

    Facebook LinkedIn TwitterYouTube

    Targeted Career

    Videos

    Connect With Us page

    Recruiter

    Streams

    Employee Referral Application Recruiter Page Links

    Target

    Areas

    Target College Recruiting

    Target Recruiting Pages

    Alumni Group / Pages

    Target College Recruiting

    Target Recruiting Pages

    Alumni Group / Pages

    RSS Feed Engine

    Corporate Page Corporate Page

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    18/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Optimized Social Media Recruiting Strategy

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    19/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Optimized Social Media Recruiting Strategy

    Ernst Tax Careers

    Ernst Accounting Careers

    Ernst Audit Careers

    Ernst Entry Level Careers

    Ernst Advisory Careers

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    20/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    How Does This Happen?

    Manual Process: Automated Process:

    Recruiters User Personal Profiles

    Manually Post Jobs Into

    Channels

    Candidates Respond Directly To

    Recruiter

    Typically Not Measured

    Channel Belongs To Recruiter

    Companies Build Strategic

    Recruiting Channels

    Automated Job Posting/Streams

    Into Social Channels (RSS)

    Candidates Respond Via Career

    Site & ATS System

    Measured At Visitor, Member,

    Applicant & Hire Levels

    Channel Belongs To Company

    With Recruiter Involvement

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    21/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Career Site

    Automated Job Distribution (RSS Feeds)

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    22/71jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    What Is RSS? (Really Simple Syndication)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    What Is RSS? (Really Simple Syndication)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    What Is RSS? (Really Simple Syndication)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    What Is RSS? (Really Simple Syndication)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Everyone Is A Viral Recruiter

    Social SharingOn All Pages

    Employees

    Visitors

    Hiring

    Managers

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Technologies & Sites To Focus On (For Now)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Technologies & Sites To Focus On (For Now)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Technologies & Sites To Focus On (For Now)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Twitter For Recruiting

    Job Tweets

    (Search & Apply)

    Candidates(Find & Follow)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Problems: Tweets, Posts, And Feeds Not Targeted

    Not using important

    data within tweets.- Job Title

    - Location (City/State)

    - Company Name

    Not compelling nor

    conversational posts.

    Either no hash tags or

    too many hash tags.

    No direct feeds into

    Twitter, nearly all job

    boards posting.

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Problems: Workflow Processes Not Optimized

    Join 3rd Party

    Job Board

    Or Site

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Solutions: Knowing The Web 2.0 World Helps Optimize

    Insuring You Have The

    Right Keywords In Your

    Job Titles

    Title

    Location

    Job or Career

    Put Candidates DirectlyBack On Your Jobs

    And/or Career Site.

    Adding Hash Tags

    #Jobs To Postings WillHelp Job Seekers On

    Twitter

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    #____jobs

    #career

    #careers#employment

    #hiring

    #job

    #jobadvice

    #jobhunt

    #jobhunting#jobinterview

    #jobpostings

    #jobs

    #jobsearch

    #recruiters

    #recruiting

    #resume#resumes

    #salary

    #success

    #work

    Example: Hash Tags To Insert Into Your Job Tweets

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Example: Streaming Jobs To Your Twitter Accounts

    Twitter

    Account

    Feed URL

    Hash Tags

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Automated Distribution

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Facebook Pages

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Job Marketing

    Matching Jobs

    Getting

    Personal

    Job Search

    Diversity

    Media Integration

    Social Network Functionality

    Company

    Branding

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Facebook Solution: Workflow Process Optimized

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Solution: Picking & Configuring The Right Tools

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Puts You On The Wall

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Search Engine Examples:

    Pay Per Click:

    20 Characters Per Line

    $4+ Per Click

    Search Engine Optimization

    150 Character Description

    $0 Per Click 90% Of Clicks

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Search Engines: PPC - Workflow Process (Not Good)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Drive Talent Direct (SEO)

    User GeneratedKeyword Targeting

    h kfl d

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Search Engines: Workflow Process Optimized

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Dynamic SEO Landing Pages

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Drive Talent Direct (SEO)

    Results To Date:

    600+ Targeted Keyword Landing Pages

    5,000+ User Generated Keyword Landing Pages

    95% Of Pages Are 1st Page Ranked On Google

    80% Of Pages Are 1st Page Ranked On Bing

    10,000+ Search Engine Visitors Per Month Currently

    S l i SEO H l Wi h F b k S

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Solutions: SEO Helps With Facebook Strategy

    Bing serves web

    results into

    FaceBook search

    results. SEO

    efforts will direct

    traffic to your site.

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Linked In Groups

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Linked In Groups

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Example: Streaming Jobs To Your LinkedIn Accounts

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Example: Building Groups With Automated Feeds

    Jobs

    News

    E l W kl U d t T Y Li k dI G

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Example: Weekly Updates To Your LinkedIn Groups

    Company News

    & Blogs

    Jobs

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Promote Your Social Channels!

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Results To Date:Group Linked In Twitter Facebook

    Music 91 47 -

    Hardware 101 29 32

    Xbox 268 2,241 155

    Office:Mac 31 23 21

    Gaming 448 719 -

    Reliability 418 - -

    Mobile 181 35 46

    Women In Tech 38 - -

    Connected TV 78 34 26

    Surface Computing 53 30 46

    Automotive 28 20 23

    Zune - 43 48

    XNA - 153 28

    Games For Windows - 48 45

    Game Studios - 151 100

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Measuring Your Social Strategy The Recruiting Dashboard

    http://clients.jobs2web.com/
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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Typical Web Analytics > A Broken Process

    Web Analytics: Shows Visitors (Site Level)

    Page Views (Page Level)

    Top Keywords (Referrals)

    Campaigns (# Of Clicks)

    Geographical (By Site/Page)

    ATS System: Completed Applicants

    Apply Sources:

    - Candidate Selected

    - Job URL Defaulted (Only)

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Jobs2Web Driven Analytics > Dynamically Bridged To ATS

    Web Analytics: Shows Visitors:

    - Person Level- By Referrer/Talent Type

    Keywords (By Referrer)

    Campaigns (Person Level)

    Apply Starts

    (CRM/Referring Sources)

    Geographical (By Type) Time/Date (By Type)

    Search/Social Footprint

    ATS System: Completed Applicants

    Apply Sources- Dynamically Set By Jobs2Web

    - All Online Sources

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Dynamic Source Tagging

    www.Twitter.com Your Jobs Your ATS With Tag

    Your ATS

    Sources

    Exact

    ReferringSource

    Types Of

    Sources

    http://clients.alpha.jobs2web.com/http://clients.alpha.jobs2web.com/http://clients.alpha.jobs2web.com/http://clients.alpha.jobs2web.com/
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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Measuring Your Social Strategy

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Example: Measuring Your Social Media Effectiveness

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Example: Measuring Your Interactive Channels

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Measuring Your Recruiting Effectiveness

    ToMeasure

    Career Site& Direct

    SocialNetworks

    EmployeeReferrals

    Blogs,

    Partners

    Micro-Sites

    Job

    Aggregators

    & Boards

    Campaigns

    (Email &

    Events)

    Search

    Engines

    (SEO/PPC)

    Use

    Jobs2Web

    As Your

    Career Site

    Jobs2Web

    Apps & RSS

    Feeds

    Employee

    Referral

    Marketing

    Links &

    Landing

    Pages

    Jobs2Web

    Job Feeds

    Jobs2Web

    Campaign

    Codes

    Talent

    Landing

    Pages

    View

    Direct

    Traffic

    Sources

    All Social

    Traffic

    Referral

    ActivityVisitors, Apply Starts, Drop-Offs Click Thrus& Conversions

    Benefits

    Builds Your Talent Community

    (Captures Passives & Fall Offs)

    Dynamic Source Tagging

    Into ATS System

    Higher Conversion Rates

    (Repeat, Viral, Referral)

    Your Career Site

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Recruitment

    Marketing Platform

    Search Engines

    Social Media & Networks

    Talent Community

    Prospects& Passive

    EmployeeReferrals

    PastApplicants

    Job Aggregators/Classifieds/BoardsCraigslist

    SEO

    SEM

    Dash

    board

    Talent

    Pool

    Your Applicant

    Tracking System

    Job Job Job

    Job Job Job

    Apply Apply Apply

    Apply Apply Apply

    Your Career Site

    Search

    Jobs

    Apply To

    Jobs

    Your Recruiters

    Branded

    Job View

    Join

    Talent

    Pool

    Talent

    Landing

    Page

    Source & Visitor

    Data Collected

    Sourcing

    Team

    YourCRM

    No Change In Process For Recruiters.

    Adds NO Additional Work!

    Site Distribution Across Channels

    http://www.simplyhired.com/
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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Whats Next?

    N t G ti S i l R iti T l

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Next Generation Social Recruiting Tools

    N t G ti S i l R iti T l

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Next Generation Social Recruiting Tools

    Hi Doug!

    F H T Vid j b 2 b

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Free How To Videos www.jobs2web.com

    J i R iti G k O Li k d I

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    jobs2web | Copyright 2009 of jobs2web. All rights reserved.

    Join Recruiting Geeks On Linked In

    Free Videos On Vimeo com/Jobs2Web

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    Free Videos On Vimeo.com/Jobs2Web