automated web to print designed for in-plants · automated web to print designed for in-plants. the...

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Turn Printing into Productivity WebCRD Automated Web to print designed for in-plants . THE INNOVATIVE SOLUTION: WebCRD automates web ordering, fulfillment, job ticketing, production management and chargebacks across corporate print centers. THE BUSINESS BENEFITS: Increase customer satisfaction by expanding services and providing 24x7 ordering and job status Lower costs by increasing volume without increasing staff Improve job turnaround by automating workflows Provide greater brand and accounting control by centralizing printing and keeping jobs in house Implement on time with proven installation process and after-sale support. THE UNIQUE ADVANTAGES: Guaranteed: The only company to offer a 100% satisfaction guarantee Secure: Designed for deployment in highly secure environments like F500, financial and government entities Thorough: Print drivers for Mac and Windows (SurePDF™) ensure print- ready PDFs Clear: Online document ticketing and preview shows finishing options as they are selected, eliminating mistakes Productive: Drive production printers via JDF or native ticketing with multiple site support Efficient: Support for enterprise authentication, integration with enterprise applications WebCRD™ is Web to print plus production workflow, designed specifically for in-plants. Delight your customers 24x7 with the fast and easy experience they expect. Increase your efficiency by automating job ticketing, production management and cost tracking, all with a highly configurable, secure and scalable solution that meets your demanding corporate requirements. More automation. More control. More ROI. Increase automation and grow volume as much as 30-300% without adding staff; WebCRD makes it happen. Even better, lower your digital document production costs by shifting volume from more expensive print sources to cost-effective in-house production printers. WebCRD has a proven, documented track record of providing superior ROI for customers. RSA delivers measurable results to in-house print centers. Increase employee productivity – do more with less Increase print volume – capture more company print, expand capabilities Delight customers – provide instant access to status of print center orders WHY WEBCRD? WebCRD is the only single solution designed specifically for in-plants. Automate Workflows Highly Configurable IT & Security Friendly Cost Allocation Internal Users Integrations DESIGNED FOR IN-PLANTS DELIVERS RESULTS DRIVES EFFICIENCY SUBMIT TRANSFORM MANAGE rocsoft.com

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Page 1: Automated Web to print designed for in-plants · Automated Web to print designed for in-plants. THE INNOVATIVE SOLUTION: WebCRD automates web ordering, fulfillment, job ticketing,

Turn Printing into Productivity

WebCRD™

Automated Web to print designed for in-plants.THE INNOVATIVE SOLUTION:WebCRD automates web ordering, fulfillment, job ticketing, production management and chargebacks across corporate print centers.

THE BUSINESS BENEFITS: � Increase customer satisfaction by expanding services and providing 24x7 ordering and job status

� Lower costs by increasing volume without increasing staff

� Improve job turnaround by automating workflows

� Provide greater brand and accounting control by centralizing printing and keeping jobs in house

� Implement on time with proven installation process and after-sale support.

THE UNIQUE ADVANTAGES: � Guaranteed: The only company to offer a 100% satisfaction guarantee

� Secure: Designed for deployment in highly secure environments like F500, financial and government entities

� Thorough: Print drivers for Mac and Windows (SurePDF™) ensure print-ready PDFs

� Clear: Online document ticketing and preview shows finishing options as they are selected, eliminating mistakes

� Productive: Drive production printers via JDF or native ticketing with multiple site support

� Efficient: Support for enterprise authentication, integration with enterprise applications

WebCRD™ is Web to print plus production workflow, designed specifically for in-plants. Delight your customers 24x7 with the fast and easy experience they expect. Increase your efficiency by automating job ticketing, production management and cost tracking, all with a highly configurable, secure and scalable solution that meets your demanding corporate requirements.

More automation. More control. More ROI.Increase automation and grow volume as much as 30-300% without adding staff; WebCRD makes it happen. Even better, lower your digital document production costs by shifting volume from more expensive print sources to cost-effective in-house production printers. WebCRD has a proven, documented track record of providing superior ROI for customers.

RSA delivers measurable results to in-house print centers. Increase employee productivity – do more with less

Increase print volume – capture more company print, expand capabilities

Delight customers – provide instant access to status of print center orders

WHY WEBCRD?WebCRD is the only single solution designed specifically for in-plants.

Automate Workflows

Highly Configurable

IT & Security Friendly

Cost Allocation

Internal Users

Integrations

DESIGNED FOR IN-PLANTS

DELIVERS RESULTS

DRIVES EFFICIENCY

SUBMIT TRANSFORM MANAGE rocsoft.com

Page 2: Automated Web to print designed for in-plants · Automated Web to print designed for in-plants. THE INNOVATIVE SOLUTION: WebCRD automates web ordering, fulfillment, job ticketing,

WebCRD™

WebCRD's automated end-to-end workflow.

SurePreview Document Preview: Users can view and make changes to their document, including finishing options, tabs and covers prior to ordering.

Fast and intuitive user interface.

More than a storefront. A whole new way of improving quality and customer satisfaction.WebCRD doesn’t just accept orders; it ensures each order is correct before it reaches the print center. Built to be scalable and secure with IT and demanding corporate requirements in mind, WebCRD offers benefits and features for in-house print centers in all vertical markets.

With WebCRD, our print center is more

effective and more accessible. Job

submission is easier, turnaround is faster

and we can do the work more cost-

effectively than sending it outside.

WebCRD’s hallmark is single-screen ticketing and checkout. Creating new orders is easy with one click ticketing and graphical finishing options for uploaded jobs, intuitive catalog search tools and quick re-ordering using the fastest job submission in the industry. The WebCRD interface features:

� Simple user sign-on with real-time authentication

� Intuitive file uploads for printing from Macs, PCs and mobile devices

� One-step catalog ordering of print-on-demand documents, finished goods, non-print items, variable data templates, personalized sell sheets, postcards, business cards and more using corporate-approved templates

� Set print options with one click—includes paper, printing type and finishing

� Intelligent Document Setup automates document ticketing for users by making appropriate choices based on document attributes

� Job status available at any time via Web and email updates

� Improve customer satisfaction with interactive quoting, ticketing and on-screen document virtual preview (SurePreview™) prior to ordering

�WCAG 2.0/508 Compliance

Page 3: Automated Web to print designed for in-plants · Automated Web to print designed for in-plants. THE INNOVATIVE SOLUTION: WebCRD automates web ordering, fulfillment, job ticketing,

Keep your print center running smoothly and efficiently every day.WebCRD has built in features to streamline document production and can be further configured to meet your exact needs. Intelligent Printing Options present only legitimate ticketing options to end users, and with AutoFlow™, our exclusive production automation tool, routine jobs automatically go directly to printers or to the next appropriate production process.

� Increase productivity by eliminating re-ticketing and operator “touches” with electronic ticketing direct to all production printers.

� Put management, reporting, scheduling and control at your fingertips with at-a-glance views of the entire production facility. Improve process measurement, data collection and reporting and streamline billing and chargeback processes all with one solution.

� Operator and job audit logging allows you to increase automation and interactions with WebCRD.

� Enable volume discounts, multiple rate sheets and preferred customer pricing with defined business rules.

� Automate common workflows and fulfillment tasks, and use barcoding to move jobs through your workflows.

A trusted reputation for security.RSA products are used in some of the most secure environments in the world including those of Fortune 500, financial and government entities.

Three configurations with multiple modules & options.WebCRD is available in three configurations: WebCRD for basic web submission, the powerful WebCRD Pro that adds automated production and WebCRD Enterprise*, which includes RSA’s award winning QDirect Output Management.Modular upgrades allow enterprises to improve operations immediately while ensuring the print center will never outgrow WebCRD. Choose a Cloud Hosted or On-site implementation. The software is the same, allowing you to migrate as your needs change.

Built for In-house Print Centers. Built for Growth.WebCRD is secure, scalable, reliable and ready to integrate smoothly with existing corporate systems and processes. As more jobs flow to the print center, you see greater efficiencies and lower costs.

� No need for separate logins with real-time enterprise authentication and support for LDAP, Active Directory and single sign-on

� Customizable interface to match corporate identity and Web standards, plus create customized pages for different sites or groups of users

�Multiple variable data print options with ImpactVDP, optional WebCRD Dynamics™, or integration with cross-media variable data software

�Multilingual support, with simultaneous support for multiple languages. Support for approval workflows

� Full reporting capabilities for analysis, chargeback and integration with enterprise business systems. Customize reports with a simple drag and drop interface

� Payment options, including credit and campus ID cards, for secure ordering and payment

� Traditional MIS system functionality, such as order entry, instant estimating, workflow automation rules, barcoding, job tracking and routing is standard with WebCRD

� Open architecture for integration with a wide range of third party applications, such as variable data print, make ready, print management, shipping and MIS systems.

Production Screen: Print center operators can view jobs by stage, and print, finish and deliver jobs without re-entering data or tracking down information.

Submit

ManageTransform

Page 4: Automated Web to print designed for in-plants · Automated Web to print designed for in-plants. THE INNOVATIVE SOLUTION: WebCRD automates web ordering, fulfillment, job ticketing,

ASSURE THE ACCURACY OF YOUR PDF FILE CONVERSIONS

SurePDF driver for both Windows and Mac automatically creates print-ready PDF files on the user's computer using their resources (source program, fonts, etc.).

CentralPDF™ provides server-based automated conversion of supported native application files to PDF when uploaded to WebCRD. Users can view the PDF proof before placing their order.

MANAGE INVENTORY LEVELS AND RE-ORDER POINTS

AutoStock™ provides finished goods inventory management and automates replenishment requests for inventory and print-on-demand items. On-hand and reserve quantities are kept in sync, and email alerts are generated based on configurable stocking levels.

ENTERPRISE CAPABLE WEB TO PRINT WORKFLOW

Advanced Job Cost Estimating (AJCE) extends WebCRD’s standard Job Cost Estimating by enabling business rules for volume discounts and allows the use of different Price Cards for individual customers or groups.

Enterprise Authentication securely authenticates users against existing LDAP or Active Directory server(s) (multiple domains also supported). This module also provides one-to-one mapping of user data into WebCRD.

Enhanced User Data Mapping: RSA can provide a custom integration that extends user data mapping and adds business rules for Entitlements and Accounting code mappings, greatly reducing the administrative burden of user management.

Advanced Authentication Module securely authenticates users against existing single-sign-on (SSO) environments using SAML or SiteMinder.

eProcurement Systems Integration allows WebCRD to plug into existing eProcurement software like Ariba, SciQuest and Oracle via a standard cXML punch-out process.

MIS CAPABILITIES FOR IN-PLANTS Integration with Avanti and other Print MIS Systems.

PrintMIS adds features for generating and managing invoices and includes the Advanced Job Cost Estimating (AJCE) module.

PREPRESS CAPABILITIES FOR IN-PLANTS

ReadyPrint™, RSA's Universal Prepress suite is a seamlessly integrated module.

Expand WebCRD quickly, easily and affordably with these powerful modules.WebCRD is designed for easy configuration of its rich feature set. This flexibility starts with WebCRD’s powerful optional modules that allow you to expand the system quickly as your needs change without any additional development.

WebCRD™

LEVERAGE THE POWER OF VARIABLE DATA PRINTING AND PERSONALIZATION WebCRD offers multiple options for variable data printing (VDP) and personalization. Included with WebCRD is ImpactVDP, RSA’s browser-based, full-featured design and ordering solution. Optional modules for WebCRD Dynamics and XMPie® are also available. Inquire about WebCRD’s ability to interface with other variable data applications.

WebCRD Dynamics enables sophisticated variable-data applications such as business cards, postcards, flyers, newsletters, mailers and more using FusionPro® templates. Template results can be automatically setup for bleed and imposition, then automatically ticketed and released for printing without operator intervention.

XMPie® Integration with uStore Connect allows customers to use the power of XMPie to produce sophisticated variable-data collateral and tie into cross-media variable data campaigns.

SUPPORT MULTIPLE WORKFLOWS AND PRINT CENTERS

MultiSite™ provides multiple print center support with job automation and individual production management views by site. Manage separate print centers with their unique capabilities, paper stocks, finishing, pricing and production staff. Configure a separate site for each print center, with orders automatically routed to the customer’s default site. Transfer orders to another site to balance workloads, or to take advantage of capabilities that only exist at the other location.

BOOK ASSEMBLY

Enhanced Book Assembly allows users to assemble multiple documents, from the Catalog or uploaded files, into a single PDF for ordering.

PAYMENT

Credit Card allows you to accept credit card payment quickly and securely. Choose from PayPal or Authorize.Net for the external payment provider.

Other Payment and Funds Transfer Options: RSA offers Professional Services to configure and create custom adapters within WebCRD to integrate with other funding sources such as student payment cards or other systems that track funds.

MULTI LANGUAGE

Multilingual provides language-specific translations of the WebCRD user interface (UI) and select documentation.

Page 5: Automated Web to print designed for in-plants · Automated Web to print designed for in-plants. THE INNOVATIVE SOLUTION: WebCRD automates web ordering, fulfillment, job ticketing,

General Features

Core Features

Optional Modules

Catalog Ordering X

Single Page Order Submission (most efficient for repeat users)

X

VDP Items for Order X

Inventory Fulfillment X

Templated Storefront Setup X

Fully Customizable Storefront Setup X

Customizable Login Page X

User self registration X

Intelligent Document Setup (Automated print options set up based on document properties)

X

Multiple URLs supporting access to different Storefronts or print centers

X

Browser-based File Submission X

PDF Print Driver File Submission (SurePDF)

X

Auto PDF Conversion (CentralPDF) X

Proxy Ordering (Ordering on Behalf of) X

Kitting X

Virtual Job Preview and Ticketing (SurePreview)

X

Approval Workflows (single, multi-level and by account code)

X

Intelligent Finishing X

Split Shipping X

Accounting and Billing code collection rules, validation, support for drop-down values and splitting codes by %

X

User Job Tracking X

Shipment Carrier Tracking X

SSL support (https) via TLS 1.2 X

Enhanced Tab Support X

Working Hours Calendar X

Color & B/W Pricing in a Single Job X

Book Assembly X

Configurable emails for Users and Administrative Alerts

X

Online context sensitive help system X

RSA Remote System Monitoring X

Drive B/W and color by page X

WebCRD™

Variable Data

Core Features

Optional Modules

ImpactVDP, full-featured, browser-based template design and ordering solution

X

Full featured, robust, integrated VDP server (WebCRD Dynamics) – compatible with FusionPro® templates

X

XMPie® uStore Adapter integration X

Print Management

Core Features

Optional Modules

Multi-Vendor print ticketing direct to production printers

Pro

Multiple phased production workflow X

Multiple print centers with their own work queues and print options (MultiSite)

X

Transfer order between print centers (MultiSite)

X

Production Dashboard X

Automation Print Production Rules Engine) (AutoFlow)

Pro

Barcode Workflow Pro

Customizable print ticketing and shipping documents

X

Finished Goods Inventory controls with trigger levels automated POD replenishment (AutoStock)

X

Back Order support (AutoStock) X

Print Center manager emails X

Production Metrics collected for analysis

X

Support for external workflow (MIS, MicroPress, FreeFlow, SMARTBOARD)

Pro

XML Output Job Ticketing Pro

Pre-built Job Ticketing X

Summary View with Job Characteristics icons

X

Detail View of Jobs X

Font Pre-flighting X

Production list, sort, filter and search capabilities

X

Operator Auditing X

Operator Assignment X

International Features

Core Features

Optional Modules

MultiLingual Support X

Multi-Country Currency Support X

Page 6: Automated Web to print designed for in-plants · Automated Web to print designed for in-plants. THE INNOVATIVE SOLUTION: WebCRD automates web ordering, fulfillment, job ticketing,

Integration (real-time)

Core Features

Optional Modules

Real-time User Profile Lookup Adapter X

Account Code Lookup and Validation Adapter

X

Budget Management/Payment Adapter X

Single Sign-on Support X

LDAP/ Active Directory Authentication Entp. X

Accounting/ Billing feeds X

Production State Change Adapter X

Web Services Connector – inbound orders + order data outbound

X

Zebra Label Printer support X

eProcurement Systems Integration X

QDirect™ Output Management Entp. X

QDirect.SCAN™ to WebCRD X

RDOPrint™ to WebCRD import X

ReadyPrint Universal Make Ready Tool

*Requires ReadyPrint license(s)X

Print procurement/ outsourcing X

Administrative Features

Core Features

Optional Modules

Configurable Permissions X

Configurable Reports – Drag & Drop X

Data imports for Catalog, Pricing, Paper stocks, Users and more

X

System Resource Management console to manage disk usage

X

Security management policies for users and session management

X

Configurable Catalog with access by user or entitlements

X

Entitlements system to manage groups of users

X

Hosting and SecurityEnterprise-class security

Application undergoes annual penetration and frequent vulnerability scans

Hosted within AWS highly secure SOC compliant data center

Ideal for high-security environments such as healthcare, government, and financial

WebCRD™

Transaction and Finance Features

Core Features

Optional Modules

Single Price Card support (JCE) X

Multiple Price Card support– per user pricing (AJCE)

X

Discounting (AJCE) X

Credit Card Support X

Budget Management (integration custom)

X

Online Price Quoting X

Static Pricing Method X

Tax Calculation X

Currency Support X

Financial Approval Threshold (Approval Authority)

X

Budget feeds to ERP and other accounting systems

X

Invoicing (included with PrintMIS module)

X

User Communities & Professional Services

Core Features

Optional

Online Community X

Professional Services X

Training – Instruction Led (unlimited) X

Training – classroom or on-site X

PrintMIS Core Features

Optional Modules

Adds features to generate and manage invoices and invoice data feeds – includes the Advanced Job Cost Estimating (AJCE) module

X

Integration with Avanti, EPMS, and other Print MIS systems

X

Page 7: Automated Web to print designed for in-plants · Automated Web to print designed for in-plants. THE INNOVATIVE SOLUTION: WebCRD automates web ordering, fulfillment, job ticketing,

WebCRD™WebCRD™

Solution design and configurationSuccess begins with an RSA Professional Services assessment and analysis to create the right print workflow and includes a detailed Statement of Work (SOW) to define the solution. Our experienced Professional Services team also conducts installation planning to define system attributes and pre-configure the server prior to shipment or activation, as well as provides project management for a worry-free implementation.

Installation and rolloutOur Technical Analysts handle implementations tailored to your needs and timeline, providing:

� Installation planning and timeline management

� Server or VM pre-configuration and shipment; or configuration of hosted solution

� Remote installation services (installation, conformance testing, solution validation, and acceptance) with regular status updates to the entire implementation team

� Documentation, customer pilot and full rollout support.

� Attend our free unlimited training anytime.

SupportRSA's industry leading customer support services are delivered by our in-house U.S. based Technical Analysts. Support includes:

� Rapid response time; 2-4 hour maximum, based on call priority

� Secure remote access for fast analysis and resolution

� Product support and software updates

� Complimentary online customer forum

� Optional Platinum Support extends your coverage to 24x7; receive all software upgrades at no cost.

HIGH AVAILABILITY AND SECURITY � Backup Server support

� Disaster Recovery support

� TLS 1.2 encrypted data streams and protocols.

TURNKEY SYSTEM � Runs on a highly scalable, reliable, RSA-provided server or VMware® image

� On-site or Cloud Hosted (WebCRD OnDemand)*

� Support available 24x7 with instant remote access.

TARGET MARKETS � In-plants and corporate print centers ready to increase customer satisfaction

� All vertical markets, including: education, healthcare, manufacturing, high technology, finance, insurance, government/public sector, legal and retail

� In-plants interested in increasing print production, decreasing turn around time and increasing efficiencies

� In-plants with multiple locations

� In-plants with complex needs (integration with other systems, LDAP/authentication, branding, ordering and approval controls).

RSA Customer Success AssuranceCustomer Success Assurance is RSA’s approach to ensure complete satisfaction with your RSA solution. Our number one goal is your success. We make certain your solution is implemented and works exactly as you expect. We start by designing and configuring the right print workflow for your unique needs, then we use a rigorous implementation process proven and tested over decades. Finally, we provide ongoing support so you continuously realize results.

©2019 Rochester Software Associates, Inc. WebCRD, Intelligent Document Setup, SurePDF, Scan to print center, SurePreview, AutoFlow, WebCRD Dynamics, CentralPDF, AutoStock, ReadyPrint, MultiSite, QDirect, QDirect.SCAN, RDOPrint, ImpactVDP and turning printing into productivity are trademarks of RSA. FusionPro® is a registered trademark of PTI Marketing Technologies®, Inc. XMPie® is a registered trademark of XMPie. Icons ©Yummygum, adapted under Attribution 3.0, iconsweets.com. All non-RSA brands and product names are trademarks or registered trademarks of their respective companies. 3/27.

Contact RSA today. Get immediate results.See for yourself why so many in-plants and corporate print centers rely on WebCRD from Rochester Software Associates to turn printing into productivity™. Contact 585-262-2690 or [email protected] today.

Visit www.rocsoft.com/WebCRD or contact us for a live demonstration

Phone: 585.262.2690 Fax: 585.262.4808 Email: [email protected]

69 Cascade Drive Rochester, NY 14614 www.rocsoft.com

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