automated dispatch w e b b a s e d - powerschool
TRANSCRIPT
SRBEducationSolutions.comA Member of StarDyne Technologies
Technology Empowering Education
W E BB A S E DAutomated Dispatch
• TheAutomatedDispatchSystemWebhomepagecanbecustomizedtoincludeinstructionsuniquetoeachdistrictandweblinkstoexternaldocumentssuchasabsencepoliciesandprocedures,leaveapprovalrequestformsandotherHRdocuments.
• AutomatedDispatchSystemWebisdesignedsothatnoemployeetrainingisrequired.Anintroductionvideoguidesnewusersthroughtheprocessoflogginganabsence.EachwebpagehaspromptsandHelplinkstoinstructtheemployeeonwhatinformationneedstobeentered.
• Thecodesandpromptsthatdisplayduringtheabsenceloggingprocesscanbecustomizedperemployeecategory.Forexample,youcanhaveonesetofabsencecodesavailableforselectionforTeachersandadifferentsetforSupportstaff.
• Theabsentemployeedoesnotneedtorememberanyabsencecodesorreplacementemployeenumbers.Ateveryselectionpromptadropdownboxisavailablethattheemployeecanselecttheappropriatecodefrom.
Automated Dispatch Lite
• Instructionstothereplacementemployeecanbetypedintoatextboxwhenlogginganabsence.Theseinstructionswillbespokentothereplacementemployeeduringthedispatchprocessusing“texttospeech”software.
• Administratorscanselectfromalistingofallemployeesthatareassignedtotheirlocationandlogorcancelabsencesontheemployees’behalf.
• Anabsentemployeecanviewupcomingabsencestoconfirmtheabsencehasbeendispatchedaswellasidentifythereplacementemployee.
• Thereplacementemployeecanviewdetailsofdispatchesandreadorlistentotheinstructionsfromtheabsentemployee.Theycanalsoviewamapshowinghowtogettotheirdispatchlocation.
• Unavailabilitydatesforreplacementemployeescanbeviewed,deletedorupdated.
• Employeeseligibleforovertimecanenterextratime.Theycanonlyenteratimerangethatisoutsideoftheirregularlyscheduledhoursandtheycanindicatewhethertheywanttheovertimepaidorbanked.
• Callsneedtobemadebyadministrativepersonnelratherthanautomated.Agoodapplicationisforschooldistrictsthatuselocation-basedcalloutinsteadofcentralcallout.
• Employeescanenterabsencesusingwebportalwithallfeaturesofautomateddispatch.
• WebReportsareavailableimmediatelyforemployeeresponsibleforcallingreplacements.
CAll SAlES Toll fREE AT 1-866-998-2800 HR Module
CAll SAlES Toll fREE AT 1-866-998-2800 HR Module
Without Automated Dispatch Module
With Automated Dispatch Module
ABSENT EMPLOYEE
Calls Board Office
Talks to HR Dispatch Clerk
who enters absence details
Emergency(last minute calls)
clerk calls replacement
Clerk enters dispatch details
ReplacementEmployee
ABSENT EMPLOYEE
Web Portal
Enters
through
Absence is created
automaticallywith SRB’s HR System
Calls replacement via telephone with
SRB’s AutomatedDispatching Module
ReplacementEmployee
School reviews and authorizes Daily absences and dispatches with SRB’s
Attendance Management Module
Telephone