australia as a global hub for · 2013-11-16 · 29th june 2005 australia as a global hub for the...
TRANSCRIPT
29th
Jun
e 20
05
Au
stra
lia
as a
glo
bal
hu
b f
or th
e A
nal
ytic
s O
ffsh
orin
gin
du
stry
–
a st
rate
gic
per
spec
tive
Stra
tegy
& E
cono
mic
s !
Ope
rati
onal
Ris
k M
gmt !
Six
Sigm
a &
Glo
bal D
eliv
ery
Key
Pre
sent
ers
:
Sri
ram
an(“
Sri
”) A
nn
asw
amy,
Fou
nd
er a
nd
Dir
ecto
r –
Sw
amy
& A
ssoc
iate
s
Ste
ph
en S
cott
, Gen
eral
Man
ager
–A
xiss
Au
stra
lia
(a d
ivis
ion
of
Inve
st A
ust
rali
a)
Swam
y &
Ass
ocia
tes
-In
depe
nden
tB
PSO
Adv
isor
s &
Man
ager
s
2
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Ove
rvie
w o
f th
e p
rese
nta
tion
str
uct
ure
Sect
ion
1 : S
copi
ng th
e Fi
nanc
ial S
ervi
ces
Ana
lytic
s O
ffsho
ring
oppo
rtun
ity"
The
hist
oric
evo
lutio
n pa
ttern
of O
ffsho
ring
stra
tegi
es �
the
deca
de in
revi
ew
"Fi
nanc
ial S
ervi
ces
Ana
lytic
s O
ffsho
ring
: an
in-d
epth
per
spec
tive
#O
verv
iew
of t
he k
ey A
naly
tics
offs
horin
gdo
mai
ns
#A
ctua
rial,
insu
ranc
e an
d w
ealth
man
agem
ent a
naly
tics
#C
orpo
rate
and
inve
stm
ent b
anki
ng a
naly
tics
#R
etai
l ban
king
ana
lytic
s
#St
rate
gic
func
tions
ana
lytic
s
$St
rate
gic
finan
cial
man
agem
ent a
naly
tics
$St
rate
gic
busi
ness
inte
llige
nce
and
rese
arch
ana
lytic
s
"St
ruct
urin
g al
tern
ativ
es a
dopt
ed b
y in
stitu
tions
: an
in-d
epth
per
spec
tive
#Th
ird p
arty
ana
lytic
s pr
ovid
ers
�G
ecis
Glo
bal a
nd In
duct
is
"Th
e �c
oal f
ace�
of F
S A
naly
tics
Offs
horin
g�
in-d
epth
revi
ew o
f fiv
e jo
b ad
vert
isem
ents
3
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Ove
rvie
w o
f th
e p
rese
nta
tion
str
uct
ure
(con
td…
.)
Sect
ion
2 : T
he s
trat
egic
cas
e fo
r Aus
tral
ia a
s a
lead
ing
glob
alhu
b
"Li
mita
tions
exp
erie
nced
by
the
Ana
lytic
s O
ffsho
rers
�en
d cl
ient
s an
d se
rvic
e pr
ovid
ers
"B
uild
ing
bloc
k 1:
Siz
e, s
ophi
stic
atio
n of
Aus
tral
ian
finan
cial
mar
kets
"B
uild
ing
bloc
k 2:
Mul
ti-fa
ctor
pro
duct
ivity
�m
ore
sust
aina
ble
than
labo
urco
st a
rbitr
age
"B
uild
ing
bloc
k 3:
Ski
ll-se
t ava
ilabi
lity,
rigo
uran
d qu
ality
"B
uild
ing
bloc
k 4:
Ski
ll-se
t fle
xibi
lity
�Eu
rope
an a
nd A
sian
mul
ti-lin
gual
ski
lls
"Su
mm
ary
slid
e an
d Q
&A
1. S
cop
ing
the
fin
anci
al s
ervi
ces
An
alyt
ics
Off
shor
ing
opp
ortu
nit
y
5
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
His
tori
cal e
volu
tion
of
Off
shor
ing
stra
tegi
es –
the
last
dec
ade
in
revi
ewA
tan
gibl
e m
ovem
ent
from
the
per
iphe
ry t
o th
e co
re o
f a t
ypic
alfi
nanc
ial s
ervi
ces
orga
nisa
tion
!!
Man
agem
ent
acco
untin
g re
ports
and
bu
dget
ana
lysi
sEc
onom
ic E
quity
and
C
AM
mod
el
mai
nten
ance
and
su
ppor
t
Cre
dit p
ropo
sal
anal
ysis,
pre
para
tion
and
docu
men
tatio
nPo
rtfol
io a
naly
tics �
EDF,
LG
D, R
OEE
Fund
per
form
ance
an
alys
is, re
porti
ng a
nd
acco
untin
gA
ctua
rial s
uppo
rt,
prod
uct p
ricin
g in
clud
ing
DFA
mod
els
Mor
tgag
e an
d pe
rson
al lo
ans
portf
olio
pric
ing
Dat
a w
areh
ousi
ng,
Dat
a m
inin
g an
d m
arke
ting
anal
ytic
s
An
alyt
ics
Off
shor
ing
acti
viti
es
Acc
ount
s rec
eiva
bles
an
d pa
yabl
es
proc
essi
ngG
ener
al le
dger
m
anag
emen
t fun
ctio
nsEm
ploy
ees s
uper
fund
ad
min
istra
tion
Proj
ect f
inan
ce
docu
men
tatio
n su
ppor
tFX
,cur
renc
yop
s and
. D
eriv
ativ
es se
ttlem
ent
Trad
e Fi
nanc
e an
d LC
s�ad
vice
and
se
ttlem
ent
New
bus
ines
s and
ad
min
istra
tion
Inve
stor
and
adv
iser
qu
ery
hand
ling
and
tele
mar
ketin
g.In
sura
nce
clai
ms
adm
inist
ratio
n an
d pa
ymen
t
Mor
tgag
e an
d pe
rson
al lo
an
orig
inat
ion
Mor
tgag
e an
d pe
rson
al lo
an
proc
essi
ng a
nd
serv
icin
gC
olle
ctio
ns a
nd
eDisp
utes
proc
essi
ng
Pro
du
ct b
ased
T
ran
sact
ion
p
roce
ssin
g an
d
Cu
stom
er c
onta
ct
cen
tres
(dir
ect a
nd
in
dir
ect)
Gro
up H
R, p
ayro
ll an
d sh
ared
serv
ices
ap
plic
atio
nsG
roup
pro
cure
men
t and
pa
yabl
e sy
stem
s �m
tnce
and
devl
pmnt
.
Loan
acc
ount
ing
and
tradi
ng s
yste
ms �
app
dev
and
supp
ort
SME
cust
omer
da
taba
se su
ppor
t M
iddl
ewar
e sy
stem
s su
ppor
t
Life
Pol
icy
syst
ems
mnt
nce
and
appl
icat
ion
deve
lopm
ent
Mas
tertr
usta
nd w
rap
plat
form
dev
elop
men
t an
d su
ppor
t
Cor
e B
anki
ng s
yste
m
-app
licat
ion
deve
lopm
ent a
nd
mnt
nce.
Dat
a m
inin
g, a
nd
war
ehou
se s
uppo
rtC
IF d
atab
ase
mnt
nce.
IT, I
nfr
astr
uct
ure
an
d
sup
por
t
Fin
ance
, A
ccou
nti
ng,
IT
, H
R a
nd
oth
er
cen
tre
fun
ctio
ns
Inst
itu
tion
al,
Invs
tmt.
and
B
usi
nes
s
Ban
kin
g
Wea
lth
Mgm
t. an
d L
ife
Insu
ran
ce
Ret
ail
Ban
kin
g O
ffsh
orin
gS
cop
ing
mat
rix
6
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
FS A
nal
ytic
s O
ffsh
orin
g–
over
view
of
the
rap
idly
em
ergi
ng
dom
ain
Glo
ball
y, t
here
are
five
ana
lyti
cs d
omai
ns t
hat
are
star
ting
to
emer
ge s
tron
gly
in t
he F
S se
ctor
Scop
e of
Ana
lytic
s O
ffsho
ring
(�K
PO�)
in
the
FS s
ecto
r
Cor
pora
te c
redi
t and
Inve
stm
ent b
anki
ng a
naly
tics
Act
uaria
l, In
sura
nce
and
Fund
s m
anag
emen
t ana
lytic
s
Ret
ail b
anki
ng a
naly
tics
Stra
tegi
c Fi
nanc
ial M
anag
emen
t ana
lytic
s
From
che
ap la
bour
to K
now
ledg
e Pr
oces
s O
ffsho
ring
(�K
PO�)
Key
ob
serv
atio
ns:
1.N
early
12
maj
or �
third
par
ty�
serv
ice
prov
ider
s and
6 m
ajor
�fo
rmer
cap
tives
� no
w h
ave
300
plus
FTE
s in
this
Are
a
2.In
deed
, bot
h es
tabl
ishe
d of
fsho
rers
(Gec
is, A
mex
, eSe
rve
/ Citi
, SC
OPE
/ St
anC
hart,
Wor
ld B
ank)
and
the
rece
nt
anno
unce
rs (A
viva
, IN
G, F
rank
lin T
empl
eton
, JP
Mor
gan
Cha
se, M
orga
n St
anle
y an
d A
BN
Am
ro) h
ave
focu
sed
exte
nsiv
ely
on th
ese
anal
ytic
s ser
vice
s
Stra
tegi
c B
usin
ess
Inte
llige
nce
and
Res
earc
h an
alyt
ics
7
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Ret
ail b
ank
ing
anal
ytic
s d
omai
n –
an in
dep
th p
ersp
ecti
veFo
cus
curr
entl
y ar
ound
CR
M, D
istr
ibut
ion
and
chan
nel m
gmt.
and
Pro
duct
-man
agem
ent
anal
ytic
s
Scop
e of
Ana
lytic
s O
ffsho
ring
(�K
PO�)
in
the
FS s
ecto
r
Dis
trib
utio
n an
d ch
anne
l man
agem
ent a
naly
tics
�br
anch
clo
sure
and
bra
nch
loca
tion
anal
ysis
, geo
-map
ping
stu
dies
, wor
kfor
ce p
lann
ing
and
prod
uctiv
ity m
onito
ring
Frau
d m
anag
emen
t ana
lytic
s �
cred
it ca
rd fr
aud
anal
ytic
s, e
Dis
pute
stra
ckin
g an
d re
solu
tion
and
colle
ctio
n pr
oces
s su
ppor
t
Prod
uct M
anag
emen
t and
por
tfolio
risk
ana
lytic
s �
attri
tion
and
prop
ensi
ty
mod
ellin
g, p
rodu
ct p
rofit
abili
ty a
naly
sis,
bus
ines
s ca
ses
to s
uppo
rt ne
w p
rodu
ct
laun
ches
, por
tfolio
del
inqu
ency
ana
lysi
s, a
utom
ated
cre
dit s
corin
g al
gorit
hms
and
�exc
eptio
ns� c
redi
t pro
posa
l pre
para
tion
CR
M a
nd M
arke
ting
info
rmat
ion
syst
ems
anal
ytic
s �
cust
omer
seg
men
tatio
n an
alys
is (c
hurn
rate
s, to
tal v
alue
of c
usto
mer
revi
ews
and
segm
ent p
rofit
abili
ty),
data
min
ing
and
war
ehou
sing
ana
lytic
s (C
OG
NO
S an
d In
form
atic
are
ports
) and
m
arke
t res
earc
h su
ppor
t (pr
imar
ily s
tatis
tical
dat
a an
alys
is �
para
met
ric a
nd n
on-
para
met
ric te
sts)
From
che
ap la
bour
to K
now
ledg
e Pr
oces
s O
ffsho
ring
(�K
PO�)
Key
ob
serv
atio
ns:
1.Em
ergi
ng d
omai
n �
4 ou
t of 1
2 an
alyt
ics s
ervi
ce p
rovi
ders
hav
e de
dica
ted
FTEs
fort
hese
(lar
gest
has
120
FTE
s ded
icat
ed
to th
is do
mai
n)
2.In
2 c
ases
, CR
M a
naly
tics
have
invo
lved
the
serv
ice
prov
ider
taki
ng o
ver t
he c
lient
�s T
ERA
DA
TA w
areh
ouse
on
a �s
yste
ms o
n� b
asis
i.e. e
very
thin
g fro
m d
ata
entr
y to
app
licat
ion
deve
lopm
ent t
o C
OG
NO
S re
port
prod
uctio
n is
done
by
the
sam
e se
rvic
e pr
ovid
er
8
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Cor
por
ate
cred
it a
nd
In
vest
mt.
ban
kin
g an
alyt
ics
dom
ain
–an
in d
epth
per
spe
Focu
s cu
rren
tly
arou
nd “
pitc
h-bo
ok”
prep
arat
ion,
equ
ity
and
cred
it r
esea
rch
and
proj
ect
fina
nce
ana
Scop
e of
Ana
lytic
s O
ffsho
ring
(�K
PO�)
in
the
FS s
ecto
r
Equi
ty re
sear
ch a
naly
tics
�m
ost p
arts
of p
rodu
ct u
pdat
e an
d m
aint
enan
ce, �
stan
d al
one�
them
atic
repo
rt re
sear
ch a
nd p
repa
ratio
n an
d ne
w c
ompa
ny c
over
age
initi
atio
nC
redi
t res
earc
h, s
truc
ture
d an
d pr
ojec
t fin
ance
ana
lytic
s �
ratin
gs re
view
s m
odel
ing,
indu
stry
rese
arch
, pro
ject
DC
F, a
ccou
ntin
g an
d ta
x m
odel
ing
supp
ort a
nd
loan
pric
ing
anal
ytic
s (ty
pica
lly, E
L an
d LG
D e
stim
atio
n an
d R
OEE
pric
ing
supp
ort)
M&
A a
nd E
quity
Cap
ital M
arke
ts a
naly
tics
�ta
rget
val
uatio
n m
odel
ing,
due
di
ligen
ce c
heck
-list
sup
port,
cos
t syn
ergy
and
con
solid
atio
n m
odel
ing,
boo
k-ru
nnin
g al
gorit
hms
deve
lopm
ent a
nd m
aint
enan
ce a
nd n
ew p
rodu
ct p
ricin
g su
ppor
t (p
rimar
ily, c
onve
rtibl
es a
nd o
ptio
n-pr
oduc
t pric
ing
supp
ort)
Secu
ritiz
atio
n pr
ogra
m a
naly
tics
�po
ol c
redi
t qua
lity
anal
ysis
, per
form
ance
an
alys
is (d
ynam
ic a
nd a
ttrib
utiv
e an
alys
is),
hist
oric
dat
a an
alys
is a
nd d
efau
lt pr
obab
ility
and
sev
eran
ce a
naly
sis
From
che
ap la
bour
to K
now
ledg
e Pr
oces
s O
ffsho
ring
(�K
PO�)
Key
ob
serv
atio
ns:
1.A
ver
y po
pula
r dom
ain
�10
maj
or se
rvic
e pr
ovid
ers a
nd 3
cap
tive
entit
ies s
uppo
rt th
is do
mai
n. A
lmos
t eve
ry m
ajor
Wal
l St
reet
firm
and
seve
ral l
arge
Eur
opea
n co
rpor
ate
bank
s hav
e co
mm
ence
d ac
tiviti
es in
this
area
�ca
ptiv
e an
d/or
third
par
ty
2.St
arte
d of
f prim
arily
as v
alua
tion
mod
elin
g an
d pr
esen
tatio
n su
ppor
t act
ivity
cen
ters
abo
ut 1
8 m
onth
s ago
, hav
e si
nce
grow
n in
siz
e an
d so
phist
icat
ion
rapi
dly
3.Id
eally
suite
d to
Aus
tralia
n fin
anci
al s
ervi
ces a
nd IC
T sk
ill se
ts �
give
n ou
r stro
ng d
omai
n kn
owle
dge
base
Prop
osal
and
�pi
tch
book
� pr
epar
atio
n �
indu
stry
and
com
petit
or a
naly
sis,
co
mpa
rabl
e co
mpa
ny d
ata
from
sta
ndar
d da
ta s
ourc
es a
nd p
rese
ntat
ion
deck
s fo
r ban
kers
and
equ
ity a
naly
sts
9
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Act
uar
ial,
Insu
ran
ce a
nd
Fu
nd
s m
gmt.
anal
ytic
s d
omai
n –
an in
dep
th p
ersp
ect
Focu
s cu
rren
tly
arou
nd a
naly
tics
sup
port
for
Expe
rien
ce a
naly
sis,
DFA
mod
elin
g an
d St
atut
ory
repo
Scop
e of
Ana
lytic
s O
ffsho
ring
(�K
PO�)
in
the
FS s
ecto
r
Fina
ncia
l Ana
lysi
s an
d R
epor
ting
anal
ytic
s �
Dyn
amic
Fin
anci
al A
naly
sis
mod
elin
g (b
asic
sto
chas
tic a
naly
sis
and
sim
ulat
ions
), em
bedd
ed a
nd a
ppra
isal
va
lues
sup
port,
pro
duct
pro
fitab
ility
revi
ews
and
expe
nse
ratio
ana
lysi
s th
roug
h va
lue
chai
n m
odel
ing
Life
and
Gen
eral
Insu
ranc
e pr
oduc
t-driv
en a
naly
tics
�cl
aim
s m
odel
ing
and
expe
rienc
e an
alys
is (s
ize
and
trend
ana
lysi
s, d
istri
butio
n fit
ting
and
good
ness
of f
it re
view
s) a
s w
ell a
s cl
aim
s m
anag
emen
t and
und
erw
ritin
g re
view
s
Man
aged
fund
s pr
oduc
t-driv
en a
naly
tics
�Fu
nds
perfo
rman
ce a
naly
sis
and
be
nchm
arki
ng re
view
s (p
rimar
ily m
ultip
le re
gres
sion
and
cor
rela
tion
anal
yses
), he
dge
fund
per
form
ance
ana
lytic
s (d
ata
aggr
egat
ion,
sty
le v
sre
turn
s ca
lcs�
etc)
From
che
ap la
bour
to K
now
ledg
e Pr
oces
s O
ffsho
ring
(�K
PO�)
Key
ob
serv
atio
ns:
1.Ex
trem
ely
limite
d se
rvic
e pr
ovid
er c
apab
ilitie
s �on
ly 1
serv
ice
prov
ider
, Gec
isA
naly
tics,
is ab
le to
dem
onst
rate
tang
ible
ex
perie
nce
in th
is ar
ea
2.C
aptiv
es su
ch a
s Avi
va, F
rank
lin T
empl
eton
and
Pru
dent
ial a
re a
ttem
ptin
g to
act
ivel
y tra
in a
ctua
ries
on th
eir o
wn
to
supp
ort t
hese
serv
ices
3.Pe
rfec
tly su
ited
to A
ustra
lian
skill
seta
nd e
xper
ienc
e le
vels
Mar
ketin
g in
form
atio
n sy
stem
s re
late
d an
alyt
ics
�cu
stom
er s
egm
enta
tion,
ch
urn
anal
ysis
, cha
nnel
and
age
nt p
rofit
abili
ty re
view
s an
d ot
her r
elat
ed d
ata-
min
ing
exer
cise
s
10
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Str
ateg
ic F
inan
cial
Man
agem
ent a
nal
ytic
s d
omai
n –
an in
dep
th p
ersp
ecti
veFo
cus
curr
entl
y ar
ound
Act
ivit
y B
ased
Cos
ting
, Ris
k M
gmt.
sup
port
and
Cap
ital
Mgm
t. s
uppo
rt
Scop
e of
Ana
lytic
s O
ffsho
ring
(�K
PO�)
in
the
FS s
ecto
rSh
areh
olde
r val
ue a
nd ri
sk a
naly
tics
�Ec
onom
ic e
quity
and
risk
mod
elin
g su
ch a
s VA
R c
urve
s co
nstru
ctio
n an
d up
datin
g, s
imul
atio
n an
d ot
her s
toch
astic
sup
port
Fina
ncia
l acc
ount
ing
and
com
plia
nce
supp
ort �
basi
c ac
tiviti
es s
uch
as U
S G
AAP
trans
latio
n, S
OX
404
stat
emen
t sup
port,
IFR
S-co
nver
sion
s of
exi
stin
g fin
anci
al d
ata
as w
ell a
s pe
riodi
c re
ports
and
con
trolle
d en
tity
cons
olid
atio
ns
Man
agem
ent a
ccou
ntin
g an
alyt
ics
�m
onth
ly a
nd h
alf-y
early
bud
getin
g su
ppor
t, Ac
tivity
Bas
ed C
ostin
g su
ppor
t for
det
aile
d va
lue
chai
n an
alys
is, p
rodu
ct a
nd
busi
ness
gro
up p
rofit
abili
ty re
view
s
From
che
ap la
bour
to K
now
ledg
e Pr
oces
s O
ffsho
ring
(�K
PO�)
Key
ob
serv
atio
ns:
1.R
apid
ly e
mer
ging
are
a �
only
4 se
rvic
e pr
ovid
ers
and
a fe
w c
aptiv
es h
ave
tang
ible
cap
abili
ties
but a
ll of
them
are
look
ing
to e
xpan
d FT
E nu
mbe
rs q
uite
serio
usly
2.Id
eally
suite
d to
Aus
tralia
n sk
ill-s
ets a
nd c
apab
ilitie
s esp
ecia
lly g
iven
the
qual
ity a
nd ri
gour
of o
ur a
ccou
ntin
g pr
ogra
ms
11
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Str
ateg
ic B
usi
nes
s In
tell
igen
ce a
nal
ytic
s d
omai
n –
an in
dep
th p
ersp
ecti
veFo
cus
curr
entl
y ar
ound
Ind
ustr
y an
d co
mpe
tito
r an
alys
is a
s w
ell a
s P
rese
ntat
ion
supp
ort
Scop
e of
Ana
lytic
s O
ffsho
ring
(�K
PO�)
in
the
FS s
ecto
r
Stra
tegi
c tr
ansa
ctio
n su
ppor
t �M
&A a
nd e
vent
driv
en re
sear
ch s
uppo
rt, v
alua
tion
anal
ysis
, com
petit
or a
nd c
ompa
rabl
e co
mpa
ny a
naly
sis
Stra
tegy
dev
elop
men
t ana
lytic
s �
com
para
ble
com
pany
revi
ews,
indu
stry
tren
d an
alys
is a
s w
ell a
s To
tal S
hare
hold
er R
etur
n ca
lcul
atio
ns a
nd re
view
s
From
che
ap la
bour
to K
now
ledg
e Pr
oces
s O
ffsho
ring
(�K
PO�)
Key
ob
serv
atio
ns:
1.V
ery
popu
lar d
omai
n �
alm
ost a
ll m
ajor
serv
ice
prov
ider
s are
act
ive
in th
is do
mai
n
2.A
lmos
t all
maj
or st
rate
gy c
onsu
lting
firm
s (M
cKin
sey,
BC
G�
.eta
l) ha
ve g
one
dow
n th
is pa
th e
ither
thro
ugh
capt
ive
know
ledg
e ce
nter
s or e
ngag
ing
third
par
ty a
naly
tics s
ervi
ce p
rovi
ders
3.B
ecom
ing
rapi
dly
com
mod
itize
d �
so, p
roba
bly
does
not
suit
Aus
tralia
n sk
ill-s
ets a
nd c
apab
ilitie
s in
the
long
run
Pres
enta
tion
and
repo
rt p
rodu
ctio
n su
ppor
t �pr
esen
tatio
n ch
arts
and
gra
phic
s,
stra
tegi
c re
ports
lay-
out d
esig
n, m
anite
nanc
ean
d ot
her p
ublis
hing
sup
port
12
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Str
uct
ura
l alt
ern
ativ
es in
An
alyt
ics
Off
shor
ing
Cur
rent
lysi
gnif
ican
t nu
mbe
rs o
f cap
tive
ana
lyti
cs o
utfi
ts b
ut e
vent
uall
y,th
ird
part
y st
ruct
ures
wi
Stru
ctur
es fo
llow
ed b
y gl
obal
ban
ks a
nd
insu
rers
Cap
tive
sing
le-lo
catio
n A
naly
tics
Out
sour
cers
�Se
vera
l cap
tive
anal
ytic
s ou
tfits
hav
e em
erge
d in
the
last
18m
ths
to 2
yea
r per
iod,
mos
t of t
hem
set
up
as
glob
al re
sear
ch c
entre
sto
sup
port
prim
arily
the
US
and
UK
oper
atio
ns o
f Wal
l St
reet
firm
s an
d St
rate
gy C
onsu
lting
firm
s
Key
exam
ples
-McK
inse
y�s
Know
ledg
e-ce
ntre
, Mor
gan
Stan
ley�
s Ad
vant
age
Glo
bal
Serv
ices
, JP
Mor
gan�
s G
loba
l Res
earc
h C
entre
and
Glo
bal C
redi
t Ana
lysi
s U
nit,
Lehm
an B
roth
ers�
Fin
anci
al C
ontro
l and
Ope
ratio
ns c
entre
, and
Fra
nklin
Te
mpl
eton
�s G
loba
l Dat
a An
alyt
ics
cent
re
Third
par
ty m
ulti-
loca
tion
Ana
lytic
s sp
ecia
lists
�th
is s
truct
ure
will
pre
vail
ultim
atel
y. M
ore
and
mor
e of
third
par
ty a
naly
tics
spec
ialis
ts a
re b
ecom
ing
incr
easi
ngly
sop
hist
icat
ed a
nd a
re lo
okin
g to
dev
elop
stro
ng d
omai
n ca
pabi
litie
s to
m
atch
the
capt
ives
. The
y ar
e lo
okin
g to
act
ivel
y ex
pand
thei
r del
iver
y ce
ntre
s,
glob
ally
to c
ount
ries
outs
ide
of th
eir c
urre
nt d
eliv
ery
loca
tions
mai
nly
Indi
a. Id
eally
, su
ited
to th
e A
ustr
alia
sto
ry !!
Key
exa
mpl
es �
Gec
isG
loba
l, In
duct
is, W
NS,
Offi
ce T
iger
, Ara
nca,
Irev
na,
Suth
erla
nd g
roup
and
Eva
lues
erve
.From
cap
tive
sing
le lo
catio
n to
�m
ulti-
loca
tion�
third
par
ty s
peci
alis
ts
Key
ob
serv
atio
ns:
1.Li
ke in
the
prev
ious
two
wav
es �
IT O
ffsho
ring
and
BPO
, the
third
par
ty se
rvic
e pr
ovid
ers w
ill u
ltim
atel
y do
min
ate
the
anal
ytic
s m
arke
tpla
ce a
nd th
eref
ore,
are
the
mos
t im
porta
nt g
roup
from
an
Aus
tralia
n pe
rspe
ctiv
e
2.Th
ey a
re a
lso th
e gr
oup
that
are
act
ivel
y lo
okin
g to
div
ersi
fy th
eir r
even
ue a
nd d
eliv
ery
cent
ers a
nd s
o, c
ould
be
signi
fican
t st
rate
gic
partn
ers
for A
ustra
lia
3.Th
e ke
y qu
estio
n is
�H
ow d
o w
e de
mon
stra
te A
ustr
alia
�s a
dvan
tage
s to
them
?
13
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Gec
isG
lob
al A
nal
ytic
s –
an in
-dep
th p
ersp
ecti
veL
arge
st, w
ell
dive
rsif
ied
and
rapi
dly
emer
ging
fina
ncia
l ser
vice
s A
naly
tics
ser
vice
pro
vide
r
Gec
isG
loba
l, A
naly
tics
unit
Com
pany
bac
kgro
und
�or
igin
ally
, a c
aptiv
e en
tity
of G
E C
apita
l and
was
cal
led
GE
Cap
ital I
nter
natio
nal S
ervi
ces.
Has
suc
cess
fully
mad
e th
e tra
nsiti
on fr
om a
low
end
ca
ptiv
e se
rvic
e pr
ovid
er to
a le
adin
g �th
ird p
arty
� ser
vice
pro
vide
r with
spe
cial
focu
s on
Ana
lytic
s ac
tiviti
es. H
as a
dopt
ed th
e m
ulti-
loca
tion
deliv
ery
mod
el a
nd in
add
ition
to
Indi
a ha
s op
erat
ions
out
of C
hina
, Sou
th A
frica
, Eas
tern
Eur
ope
and
Latin
Am
eric
a an
d is
look
ing
to d
iver
sify
, fur
ther
.
Tran
sitio
ned
from
cap
tive
to �
mul
ti-lo
catio
n� th
ird p
arty
str
uctu
re
Size
and
Dom
ain
expe
rtis
e��
Ove
rall
16,0
00 F
TEs
out o
f whi
ch a
bout
1,2
00
FTEs
are
dedi
cate
d to
del
iver
ing
Anal
ytic
s fu
nctio
ns. S
igni
fican
t dom
ain
expe
rtise
in c
orpo
rate
cre
dit,
stru
ctur
ed a
nd p
roje
ct fi
nanc
e an
alyt
ics,
reta
il ba
nkin
g an
alyt
ics
and
finan
cial
man
agem
ent a
naly
tics.
Loo
king
toag
gres
sive
ly
expa
nd a
ctua
rial a
nd in
sura
nce
anal
ytic
s.
Qua
lity
and
Tech
nolo
gy m
anag
emen
t str
ateg
ies
�st
rong
Six
Sig
ma
driv
en
qual
ity m
anag
emen
t met
hodo
logi
es (D
MAI
C /
DM
ADV)
with
nea
rly 3
50M
aste
r Bla
ck
Belts
and
Bla
ck B
elts
. Rob
ust B
CP
met
hodo
logy
incl
udin
g fu
ll fle
dged
alte
rnat
e de
liver
y ce
nter
s an
d g
eo-p
oliti
cal c
ontin
genc
y pl
ans
for U
S an
d In
dia
Typi
cal A
naly
tics
FTE
qual
ifica
tions
�M
BAs
with
Eng
inee
ring
unde
rgra
d/
Cha
rtere
d Ac
coun
tant
s/ C
harte
red
Fina
ncia
l Ana
lyst
s / A
CM
A / M
aste
rs in
St
atis
tics
/ PhD
s in
mat
hem
atic
s / F
ello
w a
nd A
ssoc
iate
s of
the
Actu
aria
l In
stitu
te o
f Ind
ia
14
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Ind
uct
isIn
c. –
an in
-dep
th p
ersp
ecti
veA
“st
art
up”
reta
il b
anki
ng a
nd d
ata
anal
ytic
s fo
cuse
d fi
nanc
ials
ervi
ces
Ana
lyti
cs s
ervi
ce
prov
ider In
duct
isIn
c.
Com
pany
bac
kgro
und
�C
ompa
ny w
as fo
unde
d in
Jun
e 20
00 b
y ex
-Mitc
hell
Mad
ison
con
sulta
nts
and
is a
ven
ture
cap
ital b
acke
d or
gani
zatio
n. H
Q o
ut o
f New
Yo
rk, t
hey
have
one
offs
hore
ana
lytic
s de
liver
y ce
ntre
bas
ed o
utof
Gur
gaon
(Del
hi) i
n In
dia.
Loo
king
to d
iver
sify
del
iver
y ce
nter
s to
oth
er a
naly
tics
dest
inat
ions
.
.
VC-b
acke
d re
tail
bank
ing
and
data
ana
lytic
s �s
tart
up�
Size
and
Dom
ain
expe
rtis
e��
Ove
rall
150
FTEs
del
iver
ing
anal
ytic
s fu
nctio
ns.
Sign
ifica
nt d
omai
n ex
perti
se in
reta
il ba
nkin
g cu
stom
er d
ata
min
ing
and
anal
ysis
es
peci
ally
in th
e ar
eas
of p
redi
ctiv
e m
odel
s re
latin
g to
cam
paig
n re
spon
se, r
isk
unde
rwrit
ing,
cus
tom
er s
egm
enta
tion
and
rete
ntio
n an
alys
is fo
r cre
dit c
ards
and
sm
all b
usin
ess
cust
omer
s
Qua
lity
and
Tech
nolo
gy m
anag
emen
t str
ateg
ies
�co
mpa
ny h
as d
evel
oped
a
prop
rieta
ry q
ualit
y an
d pr
ojec
t man
agem
ent m
etho
dolo
gy �D
ECID
E R
IGH
T� to
en
sure
that
ther
e is
a c
lear
ly a
udita
ble
appr
oach
tow
ards
ana
lytic
s de
liver
y. B
CP
via
cont
ract
ual d
epen
denc
e on
AT&
T to
resu
me
wor
k in
alte
rnat
ive
loca
tions
.
Typi
cal A
naly
tics
FTE
qual
ifica
tions
�M
BAs
with
Eng
inee
ring
unde
rgra
d/
Mas
ters
in S
tatis
tics/
PhD
s in
App
lied
Mat
hem
atic
s an
d ot
her q
uant
iativ
edi
scip
lines
15
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Th
e “c
oal f
ace”
of
An
alyt
ics
Off
shor
ing
–of
fsh
ored
cred
it r
isk
an
alys
tsA
mer
ican
Exp
ress
’s G
loba
l Cor
pora
te C
ard
(“G
CC
”) p
ortf
olio
ris
k m
gmt.
Am
ex G
CC
risk
m
gmt.
anal
ytic
s
Posi
tion
back
grou
nd �
Basi
cally
, cre
dit a
naly
sts
loca
ted
at o
ffsho
red
anal
ytic
s ce
nter
s to
wor
k w
ith G
loba
l Cor
pora
te C
ard
allia
nce
partn
ers
base
d pr
imar
ily in
the
US,
UK
and
Aust
ralia
n ge
ogra
phie
s, to
dev
elop
and
mai
ntai
n ris
k in
cide
nce
and
mon
itorin
g fra
mew
orks
.
Fund
amen
tally
, a c
aptiv
e of
fsho
red
risk
anal
ytic
s gr
oup
Expe
rtis
e de
man
ded
��m
inim
um 5
yea
rs ri
sk a
naly
sis
expe
rienc
e, �h
ands
on�
kn
owle
dge
of C
redi
tMet
rics
and
KMV
Portf
olio
Mon
itor,
stro
ng p
roje
ct
man
agem
ent e
xper
ienc
e, c
ompu
ter s
kills
invo
lvin
g SA
S, S
PSS,
Exc
el a
nd
Pow
erpo
inta
nd g
ood
repo
rt w
ritin
g sk
ills
Typi
cal q
ualif
icat
ions
nee
ded�
MBA
s fro
m o
ne o
f the
IIM
sw
ith E
ngin
eerin
g un
derg
rad
from
IITs
. C
harte
red
Acco
unta
nts/
Mas
ters
in S
tatis
tics
/ PhD
s in
m
athe
mat
ics
wou
ld a
lso
be �s
erio
usly
con
side
red�
16
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Th
e “c
oal f
ace”
of
An
alyt
ics
Off
shor
ing
–of
fsh
ored
inve
stm
ent b
ank
ing
anal
ysts
JP M
orga
n C
hase
Cen
tral
ized
Res
earc
h G
roup
(“C
RG
”) s
enio
r an
alys
ts a
nd ju
nior
ana
lyst
s
JP M
orga
n C
hase
C
RG
sup
port
ing
glob
al in
vest
men
t ba
nkin
g de
als
Posi
tion
back
grou
nd �
CR
G e
stab
lishe
d to
sup
port
JP M
orga
n�s
inve
stm
ent
bank
ing
and
M&A
dea
l mak
ers,
glo
bally
, with
rese
arch
, ana
lysi
s an
d in
sigh
t rel
atin
g to
th
e or
igin
atio
n an
d ex
ecut
ion
of d
eals
glo
bally
. CR
G te
am m
embe
rs w
ill a
lso
parti
cipa
te a
ctiv
ely
in th
e cr
eatio
n an
d m
aint
enan
ce o
f M&A
pitc
h-bo
oks
and
deal
or
igin
atio
n id
eas,
glo
bally
.
.
Fund
amen
tally
, a c
aptiv
e of
fsho
red
M&
A s
enio
r ana
lyst
s� g
roup
Expe
rtis
e de
man
ded
��3
to 5
yea
rs e
xper
ienc
e in
rese
arch
,inve
smte
ntad
viso
ry
or c
onsu
lting
org
anis
atio
ns. �
Han
ds o
n� s
ecto
ralk
now
ledg
e of
atle
asto
ne o
f Te
chno
logy
, Ban
king
and
Insu
ranc
e, O
il an
d G
as, M
inin
g an
d M
etal
lurg
y,
Che
mic
als
and
Hea
lthca
re. N
eed
very
stro
ng e
xper
tise
in fi
nanc
e,ac
coun
ting
and
DC
F va
luat
ions
and
als
o po
sses
s st
rong
ver
bal a
nd w
ritte
n co
mm
unic
atio
ns
skill
s.
Typi
cal q
ualif
icat
ions
nee
ded�
MBA
s fro
m o
ne o
f the
IIM
spr
efer
ably
with
En
gine
erin
g un
derg
rad
from
IITs
/ C
harte
red
Acco
unta
nts/
Ass
ocia
te o
r Fe
llow
s of
the
Actu
aria
l Ins
titut
e.
17
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Th
e “c
oal f
ace”
of
An
alyt
ics
Off
shor
ing
–of
fsh
ored
“th
ird
par
ty”
cred
it
rese
arch
Pro
geon
’scr
edit
res
earc
h an
alyt
ics
grou
p –
seni
or d
eliv
ery
man
ager
s to
sup
port
fixe
d in
com
e re
sear
ch Prog
eon�
s(a
n In
fosy
ssu
bsid
iary
)C
redi
t Res
earc
h A
naly
tics
grou
p
Posi
tion
back
grou
nd �
com
pany
has
rece
ntly
est
ablis
hed
a la
rge
third
par
ty K
PO to
pr
ovid
e cr
edit
rese
arch
rela
ted
anal
ytic
s ac
tiviti
es fo
r a le
adin
g m
ulti-
natio
nal
inst
itutio
nal a
nd in
vest
men
t ban
king
clie
nt. N
eeds
sen
ior d
eliv
ery
man
ager
s w
ith
stro
ng c
redi
t res
earc
h ex
perie
nce
to c
ater
to it
s re
quire
men
ts.
.
Fund
amen
tally
, a �
third
par
ty�
offs
hore
dcr
edit
rese
arch
gro
up
Expe
rtis
e de
man
ded
��10
to 1
5 ye
ars
of in
tern
atio
nal c
redi
t ana
lysi
s an
d/or
re
sear
ch e
xper
ienc
e w
ithin
fina
ncia
l res
earc
h or
gani
satio
nsor
fina
ncia
l ser
vice
s an
alyt
ics
outfi
ts. S
houl
d be
abl
e to
man
age
team
s of
25
to 3
0 se
nior
and
juni
or
cred
it an
alys
ts s
uppo
rting
�thi
rd p
arty
� clie
nts
and
have
stro
ngpr
ojec
t m
anag
emen
t ski
lls.
Typi
cal q
ualif
icat
ions
nee
ded�
MBA
s fro
m o
ne o
f the
IIM
spr
efer
ably
with
En
gine
erin
g un
derg
rad
from
IITs
/ M
BAs
from
top-
tier U
S an
d U
K bu
sine
ss
scho
ols/
oth
er re
leva
nt q
ualif
icat
ions
suc
h as
PhD
in fi
nanc
e, e
cono
mic
s or
ac
coun
ting.
18
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Th
e “c
oal f
ace”
of
An
alyt
ics
Off
shor
ing
–“th
ird
par
ty”
mar
ket
res
earc
h
anal
ytic
sG
ecis
Glo
bal a
naly
tics
–se
nior
str
ateg
ic m
arke
ting
ana
lyst
s fo
r gl
obal
com
mer
cial
fina
nce
acti
viti
es Gec
isG
loba
l, A
naly
tics
divi
sion
Posi
tion
back
grou
nd �
Com
pany
nee
ds s
enio
r mar
ketin
g an
alys
ts to
sup
port
stra
tegi
c m
arke
ting
anal
yses
for c
omm
erci
al fi
nanc
e ac
tiviti
es. E
mph
asis
is o
n m
arke
t, cu
stom
er s
egm
enta
tion
and
com
petit
or a
sses
smen
t bas
ed o
nse
cond
ary
rese
arch
from
ext
erna
l mar
ket a
nd in
dust
ry s
ourc
es. T
ypic
ally
ana
lysi
s w
ould
be
used
by
glo
bal c
omm
erci
al fi
nanc
e cl
ient
-team
s to
sup
port
go-to
-mar
ket s
trate
gy a
nd
grow
th in
itiat
ives
, glo
bally
.
.
Fund
amen
tally
, a �
third
par
ty�
stra
tegi
c m
arke
ting
anal
ytic
s te
am
Expe
rtis
e de
man
ded
��at
leas
t5 y
ears
exp
erie
nce
in p
rofit
poo
l met
hodo
logi
es,
defin
ing
and
sizi
ng m
arke
ts, c
usto
mer
seg
men
tatio
n an
d ot
her r
elat
ed a
naly
tics
met
hodo
logi
es. S
igni
fican
t por
tion
of w
ork
expe
rienc
e m
ust b
e in
rela
tion
to
supp
ortin
g co
mm
erci
al fi
nanc
e, c
orpo
rate
and
bus
ines
s ba
nkin
g or
leas
ing
/ hire
-pu
rcha
se b
usin
esse
s.
Typi
cal q
ualif
icat
ions
nee
ded�
MBA
s fro
m o
ne o
f the
IIM
sor
top-
tier U
S an
d U
K bu
sine
ss s
choo
ls w
ith e
ither
a fi
nanc
e or
mar
ketin
g m
ajor
19
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Th
e “c
oal f
ace”
of
An
alyt
ics
Off
shor
ing
–gl
obal
dat
a w
areh
ousi
ng
dir
ecto
rsFr
ankl
in T
empl
eton
Inv
estm
ents
–of
fsho
re d
irec
tors
to
man
age
and
min
e gl
obal
dat
a w
areh
ouse
s
Fran
klin
Tem
plet
on
Inve
stm
ents
, G
loba
l Dat
a W
areh
ouse
Ana
lytic
s
Posi
tion
back
grou
nd �
Com
pany
nee
ds o
ffsho
re d
irect
ors
to s
uppo
rt an
d m
anag
e th
eir g
loba
l dat
a w
areh
ouse
s lo
cate
d in
the
US
and
60 o
ther
offi
ces,
glo
bally
. M
anda
te o
f the
team
is to
ext
ract
, val
idat
e, a
naly
se, q
uant
ify a
nd p
rese
nt d
ata-
min
ing
�hyp
othe
ses�
for c
ompa
ny�s
cus
tom
er a
nd m
arke
ting
data
glo
bally
.
.
Fund
amen
tally
, an
offs
hore
dat
a m
inin
g an
d C
RM
team
Expe
rtis
e de
man
ded
��at
leas
t10
year
s of
exp
erie
nce
in a
sen
ior d
ata
anal
ytic
s ro
le w
ithin
a m
utua
l fun
d or
pen
sion
fund
env
ironm
ent.
Prof
icie
ncy
of S
PSS,
SA
S as
wel
l as
�han
ds o
n� e
xper
ienc
e ow
ning
and
man
agin
g la
rge
data
base
s (8
00+
Gig
abyt
es).
Han
ds o
n ex
perie
nce
in th
e m
anag
ed fu
nds
or p
ensi
on
sect
ors
as w
ell a
s ab
ility
to m
anag
e of
fsho
re te
ams
acro
ss d
iffer
ent t
ime
zone
s.
Typi
cal q
ualif
icat
ions
nee
ded�
PhD
s / M
aste
rs in
Sta
tistic
s or
sim
ilar
quan
titat
ive
rese
arch
dis
cipl
ines
20
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
2. T
he
Str
ateg
ic c
ase
for
Au
stra
lia
as a
lead
ing
fin
anci
al s
ervi
ces
An
alyt
ics
hu
b
21
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
Key
Lim
itat
ion
s ex
per
ien
ced
by
end
-cli
ent a
nd
ser
vice
pro
vid
ers
Lim
itat
ions
cen
tre
arou
nd la
ck o
f dom
ain
mat
urit
y, s
kill
-set
ava
ilab
ilit
y, m
ulti
-lin
gual
ski
lls
and
B
Key
inhi
bitin
g fa
ctor
s lim
iting
the
grow
th o
f Ana
lytic
s O
ffsho
ring
Skill
-set
ava
ilabi
lity
�se
vera
l cur
rent
del
iver
y lo
catio
ns a
re e
xper
ienc
ing
criti
cal s
kill-
set
shor
tage
s du
e to
a c
ombi
natio
n of
boo
min
g do
mes
tic b
anki
ng a
nd in
sura
nce
indu
strie
s an
d hi
stor
ical
lack
of d
omai
n m
atur
ity e
g. th
ere
are
curre
ntly
onl
y 20
0 od
d lif
e ac
tuar
ies
in
the
who
le o
f Ind
ia a
s op
pose
d to
abo
ut 2
000
odd
in A
ustra
lia !!
Mul
ti-lin
gual
ski
llset
s�
curre
nt d
eliv
ery
loca
tions
hav
e se
rious
lim
itatio
ns to
sup
port
both
con
tinen
tal E
urop
ean
and
Nor
th A
sian
geo
grap
hies
due
to la
ck o
f stro
ng m
ulti-
lingu
al s
kill-
sets
. The
y al
so la
ck a
vib
rant
inte
rnat
iona
l stu
dent
cul
ture
that
can
act
as
a bu
ildin
g bl
ock
for t
his
capa
bilit
y !!
Dom
ain
expe
rtis
e �
seve
ral d
eliv
ery
loca
tions
hav
e ha
d go
vern
men
t-ow
ned
and
cont
rolle
d fin
anci
al m
arke
ts a
nd fi
nanc
ial s
ervi
ces
indu
strie
s, ti
ll re
cent
ly. T
here
fore
, th
ey c
urre
ntly
lack
the
dom
ain
mat
urity
and
dom
ain
expe
rtise
that
is re
quire
d to
fully
su
ppor
t sev
eral
ana
lytic
s do
mai
ns
Bus
ines
s C
ontin
uity
Pla
nnin
g an
d In
fras
truc
ture
con
cern
s �
BCP
met
hodo
logi
es a
re fo
rcin
g se
rvic
e pr
ovid
ers
and
clie
nts
to d
iver
sify
del
iver
y lo
catio
ns w
ith m
ore
relia
ble
infra
stru
ctur
es. R
egul
ator
s ar
e al
so s
tarti
ng to
take
co
gniz
ance
of �
loca
tion
spec
ific�
agg
rega
tion
of ri
sks
asso
ciat
ed w
ith o
ffsho
ring
espe
cial
ly a
naly
tics
offs
horin
gac
tiviti
es e
g. F
SA o
f UK
docu
men
t rel
ease
d in
May
af
ter t
he In
dia
visi
t
From
che
ap la
bour
to K
now
ledg
e Pr
oces
s O
ffsho
ring
(�K
PO�)
Key
ob
serv
atio
ns:
1.En
d-cl
ient
s will
forc
e se
rvic
e pr
ovid
ers t
o di
vers
ify a
naly
tics d
eliv
ery
loca
tions
to o
ther
suita
bly
qual
ified
and
med
ium
-cos
t de
stin
atio
ns, i
n th
e im
med
iate
18m
ths t
o 2
year
tim
e ho
rizon
2.A
naly
tics s
ervi
ce p
rovi
ders
, the
mse
lves
, will
star
t cre
atin
g co
mpl
emen
tary
hub
s bas
ed a
roun
d sk
ill-s
ets a
nd in
fras
truct
ural
ad
vant
ages
not
ava
ilabl
e in
cur
rent
del
iver
y lo
catio
ns b
ased
prim
arily
in v
ario
us In
dian
citi
es
22
Pro
pri
etar
y an
d C
onfi
den
tial
Cop
yrig
ht 2
004
-Sw
amy
& A
ssoc
iate
s–
Inde
pend
ent
BP
SO A
dvis
ors
& M
anag
ers
In c
oncl
usi
on, t
he
An
alyt
ics
Off
shor
ing
opp
ortu
nit
y is
nee
ds
acti
on N
OW
Focu
s on
sho
wca
sing
Aus
tral
ia’s
str
ong
ICT
and
FS s
kill
-set
s to
end
cli
ents
and
ser
vice
pro
vide
rs
Act
ion
poin
ts N
OW
Skill
-set
qua
lity
and
avai
labi
lity
�de
mon
stra
te in
a ta
ngib
le m
anne
r our
cur
rent
ad
vant
ages
in th
is a
rea
by h
ighl
ight
ing
spec
ific
area
s of
exp
ertis
e fo
r exa
mpl
e, li
fe
insu
ranc
e ac
tuar
ies
Mul
ti-lin
gual
ski
llset
s�
dem
onst
rate
our
sol
id n
ativ
e-flu
ency
ski
ll-se
t in
Euro
pean
and
Asi
an la
ngua
ges
Dom
ain
expe
rtis
e �
show
case
our
str
ong
finan
cial
ser
vice
s in
dust
ry m
atur
ity
to e
nd-c
lient
s an
d an
alyt
ics
serv
ice
prov
ider
s, a
like
BC
P an
d in
fras
truc
ture
-driv
en p
rodu
ctiv
ity a
dvan
tage
s �
prom
ote
stro
ngly
ou
r inf
rast
ruct
ure-
driv
en p
rodu
ctiv
ity a
dvan
tage
s (m
ulti-
fact
or ra
ther
than
la
bour
cost
pro
duct
ivity
)
An
inno
vativ
e pa
th fo
r Aus
tral
ia a
s an
ICT
and
Fina
ncia
l Ser
vice
s hu
b
Key
ob
serv
atio
ns:
1.R
ough
est
imat
es o
f thi
s Ana
lytic
s Offs
horin
gop
portu
nity
are
bet
wee
n $1
billi
on a
nd $
12bi
llion
, glo
bally
, by
the
year
201
0 �
bit o
f a �
Texa
n Fa
rm�
rang
e ☺
2.A
naly
tics O
ffsho
ring
(�K
PO�)
allo
ws
Aus
tralia
to re
-pos
ition
itse
lf gl
obal
ly a
s an
inno
vativ
e IC
T an
d Fi
nanc
ial S
ervi
ces
hub.
The
role
of t
he g
over
nmen
t (st
ate
and
fede
ral)
shou
ld N
OT
be u
nder
-est
imat
ed in
this
enor
mou
s tas
k !!
3.A
ustra
lia n
eeds
a st
rong
and
com
mitt
ed a
ctio
n pl
an w
ith c
o-op
erat
ion
from
bot
h th
e IC
T an
d th
e Fi
nanc
ial S
ervi
ces
indu
stry
to d
rive
this
them
e fo
rwar
d