Aurora Employee Assistance Program

800-236-3231www.Aurora.org/eap (username ________)

The EAP is a confidential resource to help you and your family members resolve personal problems quickly, confidentially and effectively.

what is an EAP?

types of problems

•Stress•Relationship conflicts•Parenting issues•Grief and loss•Depression and anxiety•Personal crisis

types of problems (continued)

•Balancing home and work•Alcohol/drug abuse or other addictions

•Financial, credit and debt problems•Child care concerns•Elder care issues•Legal problems

financial services

Consultation with qualified financial professional

•Retirement, estate, college, mortgage planning

•Taxes

•Budget & debt counseling

child care assessment and referrals

• Referrals to trained, qualified providers• Customized for your specific needs:

I. LocationII. CostIII. Special needs

• Information on summer care, back-to-school, college planning, etc.

elder care assessment and referrals

•Comprehensive assessment with ElderCare experts

• Identify needs•Recommend resources•Provide information on: IV. Money

managementV. Legal issues

I. HousingII. HomemakingIII. Personal care

• Free in-person or telephone consultation• Qualified, licensed attorneys• Information on:

I. Family lawII. Housing and real estateIII. Consumer issuesIV. Wills and estate planning

legal consultation

mediation services• Free telephone consultation• Qualified mediation

specialists• Information on:

I. Consumer disputesII. Real EstateIII. Car AccidentsIV. Divorce and child custody

adoption information

Free consultation with an adoption expert to guide you through the process:

I. Explain choices and costs of adoptionII. Provide referrals to adoption

agencies, community resources, and support groups

Prompt, in-person or phone consultation to:

I. Identify problem

II. Recommend solutions (counseling, support groups or other community resources)

confidential access

•Provide assessment and/or problem-solving

•Evaluate scope and complexity of problem

•Refer to appropriate resources, if necessary

•Maintain confidentiality

the EAP will:

•Convenient locations close to home or work

•Day and evening appointments available

locations and scheduling

•Your privacy is protected by law in accordance with both federal and state laws regulating medical and mental health treatment records.

confidentiality

Call 800-236-32318:00am to 5:00pm Central Standard Time

(Monday-Friday) to schedule appointments

24 Hours a Day, 7 Days a week to talk to an EAP Counselor

call your EAP

www.aurora.org/eap

(For username, see your Human Resources Department or call the EAP)

Aurora EAP Website