august 2014 update newsletter

A monthly newsletter published by the Rental Housing Alliance Oregon

August 2014

www.rhaoregon.org

Formerly the Rental Housing Association of Greater Portland

rhaest. 1927

In this issue:

Are You Attending the RhaOregon Annual Picnic? page 3

Do You REALLY Want to Say Yes? page 8 & 9

Are You Being Called? page 11

Can I Require My Tentants get Renters Liability Insurance? page 15

Do You Have All Your Tenant Screening Questions Answered? page 17

• EasyAccesstoForms• Online2Ways:• FormsStore-HardCopy• OnlineForms-Download• PhoneOrdersWelcome• Walk-in,Officeopen9-5M-F

COME JOIN A GREAT ORGANIZATION! Since 1927 the Rental Housing Alliance Oregon has set

the standard for community participation by landlords

providing affordable and quality housing.

• LegislativeRepresentation• Supportersof FairHousing• Education/Seminars• Up-to-datelawinformation• AttorneyDrawnForms• TenantScreening• FullyStaffedOffice

VISIT www.fhco.orgFAIR HOUSING COUNCIL OF OREGON

RENTAL ALLIANCE UPDATE - August 2014 3www.rhaoregon.org

Table of Contents RhaOregon Annual Picnic |page 3

President’s Message | page 4

RHA Mark Your Calendar | page 5

Thank You to Our 2014 Picnic Sponsors | page 6 & 7

Before You Even Think About Saying Yes |page 8 & 9

Portland Street Fees | page 9

Dear Maintenance Men | page 10 & 16

I Got The Call | page 11

RhaOregon 2014 Picnic Vendors| page 14

What is Renters Liability Insurance? | page 15

Tell Me What You Really Think | page 16

Questions I’ve Been Asked Recently | page 17

The Preferred Service Guide | page 19-22

DIRECTIONS TO OAKS PARK:

From I 5 North: Travel SOUTH on I-5. Take the Lake Oswego Exit-299a. Travel SOUTH on S.W. Macadam Ave. two miles to the Sellwood Bridge. Stay in the LEFT lane. Travel Eastbound over the Sellwood Bridge. Turn LEFT onto SE 6th. Turn LEFT on SE Spokane, go down the hill on SE Spokane and over the railroad tracks. Take the FIRST RIGHT. Follow the winding road to Oaks Park.

From I 5 South: Travel NORTH on I-5, take the Terwilliger Ave Exit (Exit 297). Turn RIGHT onto Terwilliger Ave and travel to the top of the hill, turn LEFT onto SW Taylor Ferry. Travel down the hill and turn RIGHT onto Macadam Ave., Travel SOUTH on Macadam stay in the LEFT lane, turn LEFT onto the Sellwood Bridge. Turn LEFT onto 6th Ave. Turn LEFT onto SE Spokane St. Go down the hill on SE Spokane and over the railroad tracks. Take the FIRST RIGHT. Follow the winding road to Oaks Park.

4 :RENTAL ALLIANCE UPDATE - August 2014 www.rhaoregon.org

President’s Message

Elizabeth CarpenterRHA President

RHAOregon LIST OF COMMITTEES

Building Chair: Phil Owen, PH: 503-244-7986

Community Relations/Donations Chair: Tony Kavanagh, PH: 503-522-4474

Dinner/Program Chair: Lynne Whitney, PH: 503-284-5522

Education Chair: John Sage, PH: 503-667-7971

Forms Chair: Mark Passannante, PH: 503-294-0910

House Chair: Robin Lashbaugh, PH: 503-760-7171

Legislative Chair: Phil Owen, PH: 503-244-7986

Membership Chair: Elizabeth Carpenter, PH: 503-314-6498 Office Chair: Robin Lashbaugh, PH: 503-760-7171

Government RelationsChair: Phil Owen, PH: 503-244-7986Gresham Liaison: Jim Herman, PH: 503-645-8287

Marketing Chair: Ami Stevens, PH: 503-407-3663

Board ConsultantAlita Dougherty, [email protected], PH: 503-667-9288 RHAOregon LOBBYISTCindy Robert, PH: 503-260-3431

RHAOregon OFFICE TEAMCari Pierce, Office Manager - [email protected] Pam VanLoon, Bookkeeper - [email protected] Teresa Carlson, Member Svcs - [email protected] Fullerton, Member Svcs Asst - [email protected] RHAOregon OFFICEMonday - Friday * 9:00am - 5:00pmPH: 503-254-4723 * Fax: 503-254-4821

10520 NE Weidler StPortland, OR 97220

RHAOregon is committed to educating members to fair housing practices and policies.

Since 1927, the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

What do an Irish cook, a hot summer, and RHA have in common? A lot!

Since the early years, committed volunteers have run the Rental Housing Alliance. Certainly people with an interest in the rental housing industry, but also people who have a built in need to serve others.

In 1969, leaving Ireland to join the US Air Force, Tony Kavanagh became a cook. He saw first hand how serving people their most basic need not only kept our forces going, but also how something so simple changed someone’s outlook on life.

With knowledge of stoves, Tony landed at G & C Distribution in Portland. In 1986, he joined the RHA and served as a RHA board director from 2001 to 2012. His humor, his delightful way, and that Irish accent that never quite left has always been an important part of RHA.

What makes RHA, a collection of community-minded people who are drawn to serve, so special is that it never stops. Tony, one of our best, has shown the way. Though he recently stepped down from serving on the board, Tony continues to serve! He now cooks for the less fortunate and those who need a hand finding housing through JOIN, the non-profit we at the RHA support. He is still changing peoples outlooks for the good.

Tony, on behalf of RHA and the Rental Housing community, we thank you.

Since it is summer and we are on the theme of food this month, I want to invite everyone to our traditional Summer Picnic.

Wednesday, the 13th of August, come join your friends at the Rental Housing Alliance for our family picnic. We Barbecue, we bingo, we have rides, laugh, and share what makes RHA truly unique: Our people. And guess what? Tony will be cooking hot dogs.

Yes it’s true, August is always the hardest month to focus on business. The sun is out, kids have only a few weeks before school starts, and vacations have been planned. The list goes on and on, but the RHA keeps everything going with our tenant screening and our popular “Understanding your Decision Point” webinar classes.

Can’t wait to see everyone in a few weeks at our Picnic. Join us at Oaks Amusement Park August 13th in Area 1, registration desk opens at 2pm.

Sincerely,

Liz CarpenterRental Housing Alliance Oregon President


Mark your calendar!

Oregon Landlord Tenant Law

JOIN - Connecting the streets to a home Renters Liability Insurance

What is it?

To purchase event tickets online visit: http://www.rhaoregon.org/store/category/events

CLASSES LOCATION TIME INFORMATION

08/06 Online Tenant Screening RHA Office 11:00 am

08/07 Understanding Your Decision Point WebEx 11:00am

08/22 Understanding Your Decision Point WebEx 11:00

am

08/26 Online Tenant Screening WebEx 7:00 pm

09/04 Understanding Your Decision Point WebEx 11:00am

09/10 Online Tenant Screening RHA Office 11:00am

09/11 Oregon Landlord Tenant Law RHA Office 6:30pm Taught by Marcia Gohman, National Tenant Network10520 NE Weidler St., Portland OR 97220

09/18 Understanding Your Decision Point WebEx 7:00pm

09/18 Renters Liability Insurance RHA Office 11:30am Taught by John Sage, Stegmann Insurance10520 NE Weidler St., Portland OR 97220

09/23 Oregon Landlord Tenant Law Standard TV & Appliance 6:30pm Taught by Marcia Gohman, National Tenant Network3600 SW Hall Blvd., Beaverton OR 97005

09/23 Online Tenant Screening WebEx 7:00pm

DATE EVENT LOCATION TIME INFORMATION

08/13 2014 Annual Picnic Oaks Park 2:00pm See page 3 for details

08/20 Board Meeting RHA Office 5:00pm

08/28 Member Info/Mentor Meeting RHA Office 6:00pm

09/10 Board Meeting RHA Office 5:00pm

09/16 Dinner Meeting Contract Furnishings Mart 6:00pm

09/25 Member Info/Mentor Meeting RHA Office 6:00pm If you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the full price of the dinner Meeting

RHA Mark Your Calendar

Our First Annual Starry Night Event was a huge success, we raised $3,025!

RhaOregon will be able to take one family off the street and place them in housing with enough money left over to begin doing the same for a second family. We want to say Thank You to every one who turned out to help and to those who made donations, We couldn’t have done it without you!

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available. Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class

The Oregon Landlord Tenant Law class will walk you through an explanation of the changes to the Oregon Landlord Tenant Act and will help you to understand how to use those changes in screening of applicants and in management practices. $25 members / $35 non-members Register early to receive a $5 discount

Can I require my tenants to have a specific amount of coverage? How do I get verification of my tenants rental Insurance? John Sage from Stegmann Agency will walk you through what renters liability insurance is and what protection it brings you as a landlord $25 members / $35 non-members Register early to receive a $5 discount


A Special THANK YOU!

To RHA’S Early 2014 Annual Picnic sponsors

Jeffrey Bennett Attorney At Law (503)255-8795

$500 Gold Sponsors

$250 Silver Sponsors

Tony Bustamonte (503)234-2118

Cliff Hockley (503)222-3800

Matt Schiefer (360)259-6990

Steve Mozinki (866)886-3774

Steve Frazier 503-542-8900

David Salholm 503-786-9522

Joe Squires(503)252-1609

BROER & PASSANNANTE, P.S. ATTORNEYS AT LAW

Mark Passannante (503)294-0910

Ted Stapleton (503)408-6488

G & C DistributingTony Kavanagh

(503)288-0221


Richard Schneider Attorney At Law

(503)241-1215

James L. Thomas (503)293-5400

Anderson & Associates Credit Services

The GARCIA Group

Ron Garcia (503)595-4747

Elizabeth Carpenter(503)314-6498

Matt Korshoj(503)822-5539

$100 Bronze Sponsors

Rainmakers, LLPCindy Robert (503)260-3431

Jerad Goughnour (503) 303-8545

Frost Integrated Pest Management David Frost

(503)863-0973

Paul Toole(503)655-2206

Lynne Whitney Phone(503)284-5522

Pamela Maio

(503)706-7711


Before You Even Think About Saying “Yes”by Robert Cain- Rental Property Reporter

(continued page 9)

You have it in your hand, a rental application. Your applicants are excited. They said things like “We could live here forever!” and “This is

the nicest place we’ve looked at,” and similar puffery to make you feel special. They truly made you feel special when they asked for an application, filled it out, and gave it back to you, saying, “We’re in a hurry and want to know right away.” After all, they had another place they were considering, but yours was absolutely the best. I bet they say that to all the landlords.

You took the rental application and put it in your file folder; you’ll look at it later. You are excited, too. It had been over a month that the unit had been vacant and the next mortgage payment was closing in like a hawk circling the field mouse.

Your applicants drove away in their mud-splattered car that leaked some exhaust around the edges with the sun-fried paint and cracked windshield. It took a couple of tries to get it going after they had herded their misbehaving children and stuffed the trashed McDonald’s bags back inside. “I’ve got a live one,” you say to yourself—well, mostly live.

Back home, you opened the file folder and got ready to check out the application. Lo and behold, where it asked for current landlord, the applicants wrote, Jim. Where there was a place for a phone number, it was blank. Where it asked for previous landlord, the applicants wrote, Amy. Where the phone number should have been, they wrote, “can’t remember.” For references, they listed one applicant’s mother and the other applicant’s sister. It said so right where it asked for the relationship to the applicant. At least there were phone numbers. Gee, I wonder what mom and sister will say.

In the employment section, where it asked for length of time on the job, there were blank spaces. For previous employer, same drill. Well, you did have phone numbers. At least they knew those. Of course, it was weekend, so

there was no point in calling until Monday.

Now what do you do? You could reject the application out of hand because it wasn’t filled out completely. But you hadn’t had

any applicants until them. Do you want to bother with them? Are they worth the trouble? After all, if they didn’t come prepared to and couldn’t even fill out the application completely or maybe even correctly, how might they be as tenants?

You decided to call them. Fortunately, it’s a cell phone number, so you got somebody right away. Of course, the reason there were no phone numbers is that they didn’t remember them and wouldn’t be able to look them up until they get home. How about length of time on the job? Oh, they kind of knew that. Three months. Five months. Previous employer? Oh, eight months. A year.

As you hung up the phone with assurances that they would call you as soon as they got home and found the phone numbers, your phone rang with someone else who wanted to look at the property. You said you would meet them in an hour, and they showed up on time.

They, too, filled out an application. Now what do you do? Do you tell them there’s someone ahead of them or do you just accept this one because it is completely filled out. You checked this time. Plus, they’ve worked at the same places for three and five years. Plus, they were driving a well-maintained car. Plus, their children are well-behaved.

There you sat on the horns of a dilemma. It was kind of painful. Do you owe it to the first applicant to check that application out first? These looked like better candidates, but is that fair?

Here’s how to avoid the problem in the beginning. You know those rental policies and standard you have and hand to applicants? Well, maybe you don’t have them, but if you did, on it would be words such as “we screen the completely filled-out applications we receive in the order


we receive them. If your application is not completely filled out, we will screen the other completely filled-out applications first.”

Even without those words, looking at the application you receive to make sure it’s completely filled out is a vital first step. If it’s not completely filled out, hand it back to them. Of course they don’t remember the phone numbers, but that shouldn’t be your problem. Why are they looking for a new place to live without being prepared to fill out an application completely?

By failing to fill out an application fully, and by your not checking to see that it is, you put yourself in an awkward position. Don’t even think about saying yes unless everything is to your satisfaction. As rental owners and managers, we must be in charge. After all, it’s our property, our investment, and our income. If we don’t take care of it, who will? http://www.rentalpropertyreporter.com/ Some 30 years ago Bob Cain went to a no-money-down seminar and got the notion that owning rental property would be just the best idea there is for making money.

Before You Even Think About Saying “Yes” (continued from page 8)

PORTLAND STREET FEEThe Portland Bureau of Transportation is considering a new $8 to $12 monthly fee that would be assessed to homeowners and renters to help repair the city’s street system. The fees could raise up to $35 million a year and they would likely be part of a street-fee package that could charge local businesses, which then could raise $70 million a year for transportation improvements.

To read more on this subject, see the following links;

http://www.oregonlive.com/portland/index.ssf/2014/07/

portland_street_fee_transporta.html

http://www.wweek.com/portland/article-22520-road_

worriers.html

http://www.wweek.com/portland/blog-31514-pbot_shows_businesses_their_possible_street_fee_bill.html

http://www.wweek.com/portland/blog-31648-portland_

street_fee_goes_to_city_council_next_week.html


portland_street_fee_transporta.html


portland_street_fee_business_w.html


Dear Maintenance Men: By: Jerry L’Ecuyer & Frank Alvarez

(continued page 16)

Dear Maintenance Men: I am a firm believer in doing interior and exterior inspections at my properties. However, as I’m getting older, I find I am spending less time at the buildings, so I need to use my time constructively. What should I include in an inspection report to help me decide what work to do now or later?

Fred

Dear Fred:You are thinking ahead and that is a good thing! Just because you visit the property less, does not mean the building requires less maintenance and as you know, routine maintenance issues evolve into costly repairs that could have been avoided. Here are some of the things we pay special attention to:

1: First and foremost, we look for potential hazards. Broken sidewalks, poorly lit stairs, missing handrails; anything that can potentially cause an injury for a resident or a guest. And, of course, we make sure those fire extinguishers are functional and fire escape areas are clear of clutter.

2: It is important to check building exteriors for cracks in the foundation, open crawl spaces and any places in brick work or stucco where water might get into the walls during heavy rain. This includes making sure that caulking around vents and piping is sufficient. We do a similar inspection of the roof, looking for spots where leaks might occur.

3: Make sure that all of the property's windows close smoothly and securely and identify any broken panes. Windows that leak or collect condensation on the sills can create major problems down the road.

3: Fire Hazards such as dryer vents should be inspected to make sure they are clear of lint and debris. Chimneys are inspected for cracks and proper ventilation. Both gas and electric water heaters pose fire and water hazards. Electrical connections are checked as are gas lines along with water pipe connections and venting.

4: Biannual furnace filter inspections at the end of fall and spring will keep your HVAC systems operating at peak performance, while ensuring dangerous

conditions are not present.

5: The most costly and damaging of all deferred maintenance is water related. Plumbing throughout the building must be inspected to make sure that seals are secure, faucets are not leaking and pipes are in good condition. Residents should be encouraged to report leaks and drips. A small leak under a cabinet can create serious damage if left unchecked.

6: Inspect breaker boxes and all electrical equipment:

7: Include washing machines, garage door openers and other mechanical devices such as garbage disposal units and re-circulation pumps etc. in your inspections. Check for loose wires, water leaks and un-safe conditions. This is only a partial list and individual buildings may differ in their needs.

Dear Maintenance Men:It is currently summer time and that is when we get the most vacancies. How do I keep my residents from moving?

Denise

Dear Denise: According to the 2011 national resident study, "Getting Inside the Head of the Online Renter," the number one factor in a resident's decision to renew a lease is "Quality of Maintenance Services."

Additionally, the current SatisFacts Insite® Index for Work Orders indicates that 18% of all service requests are not completed right the first time. And of those, only one-third of residents received notification that there would be a delay in completing the request.

What the above means is poor maintenance service can lead to higher vacancies. It does not matter if you have 10 units or 100 units; maintenance is a critical tool in the physical well-being of your property and the happiness of your residents. Think of it this way. A service call and parts may cost $250 to service a broken washing machine or water heater, resulting in a satisfied resident. However, a resident having to live with a broken washing machine or intermittent hot water may elect to move rather than dealing with the hassle of calling in repeated service requests. That resident vacating will now cost the owner


JOIN Connecting the Street to a Home

I got the call. "We need some more people to help with our monthly service project and serve lunch to the people at JOIN"

Sure, I'll volunteer to go feed the homeless. After all, it's just an hour out

of the day and everyone deserves a meal. (Not to mention, I didn't have to cook it or clean it up!)

And, hey, it's good for the community and it makes you feel like you're doing something special.... You know, "there but for the grace of God go I," and all that.JOIN is an organization that helps move families from street-life into permanent housing. "Supporting the efforts of homeless individuals and families to make successful and sustainable transitions off the street" is what their website says.

But putting the political correctness aside, when you walk in, it doesn't look like they are making a dent. It's a grim carnival of folks hanging out there, and most of them look like they are a long way away from keeping up on any normal routines, let alone keeping up with a monthly rent payment!

So I strapped on my apron and slid on my Playtex gloves and scooped out macaroni salad along with ham sandwiches as the tattooed and toothless, raspy and tattered line began to form. It was all going great even- I brought my best smile along with my name tag so everyone could see I was doing this for a cause.

The truth is that I didn't recognize it while it was happening, It wasn't until I was on the freeway going home that I just began to cry. The father, the mother and girl.

He was a tall guy wearing a polo shirt, shorts and Nike shoes who didn't look me in the eye; didn't want a sandwich. His wife looked tired. They didn't have piercing or scars. She put on a fake grin and tried to urge their daughter to eat. The girl, maybe 11, in a pink dress, just seemed annoyed. She took a plate anyway. They sat alone at a table, fitting in only because no one in the room matched anyone else anyway.

As I recalled seeing them, they looked like they were in slow motion - like the seconds on their clock were stuck. Driving, it occurred to me that they seemed as though someone had beat up their souls with a crowbar. I don't know who they are or what their story is, I thought. It hurt to think about it.

So how was my hour at JOIN?

I didn't feel that great. I didn't make much of a difference to anyone. But with all my heart, I left there hoping that JOIN stays in operation. And I'm praying they are able to meet their goals; at least help someone find a place to live. I hope they hurry.

Honestly, my hour at JOIN didn't take me that long to do at all... but it's one that I may not forget for a long time.

I GOT THE CALL- Ron Garcia, The Garcia Group & RHA Oregon Board Director

Donation Needs Blankets Deodorant Razors

Sleeping Bags Tarps Medium size cardboard boxes

Socks Hats Gloves Adult Coats (other cold weather gear)

Sugar Creamer Peanut ButterIndividual sized Shampoo,

Conditioner & Lotion

Where and how do I donate items to JOIN?

You are welcome to bring donated items to our day center, located at

1435 NE 81st Ave., Suite 100 Portland OR 97213Hours:

10am - 3pm Monday through Friday or bring to RHA Office

If you would like to volunteer your time to help serve a meal at JOIN call RHA at 503-254-4723


Rental Housing Alliance Oregon

annual family picnic Wednesday, August 13, 2014 at Oaks Park—Picnic Area #1

Thanks to our sponsors, members pay just $5 per person &

children 12 & under are free!

All family members welcome!

To play bingo, just bring an age

Appropriate prize for the

person playing!

great food Agenda: 2:00pm—5:30pm Registration Open

4:30pm—6:30pm Vendor Fair

5:00pm—7:00pm Dinner Served

7:00pm—8:30pm Bingo

9:00pm—Event Ends vendors

rides & fun

friends

bingo

bbq menu

$10 ride bracelets include roller skating! Call 503-254-4723 for details.

RHA Member Family/Group Name: ____________________________________

Number of adults/Kids Over 12:_________________ x $ 5.00 = $___________

Number of kids under 12: _____________________ x FREE = $___________

Total number of $10 ride bracelets:_______________ x $10.00 = $___________

TOTAL = $___________

Reg

istr

atio

n F

orm

:


LANDLORDING 101All Day Class October 25, 2014

9 - 4:30pm (includes lunch)

NAME(S)

PHONE EMAIL

ADDRESS CITY STATE ZIP

Form of payment: Account (members only) Check OR Call RHAGP to register and pay by credit card.

TOTAL: $

10520 NE Weidler, Portland, OR 97220 P: 503-254-4723 F: 503-254-4821

Mark Passannante, Instructor

Non-member payment must accompany registration form.

~ Six Continuing Education credits are available with this seminar ~

COST: $120 Members OR $170 Non-member

Register by Monday October 20, 2014 and receive an early registration discount of $20

Place: HBA Building

15555 SW Bangy Rd., Lake Oswego, OR 97035

Pre-registration is required. If you register and are unable to attend, you must cancel within 48 hours prior to the class or you will be charged for the class.

Landlording 101 BookFrom the application process through terminating of tenancy, learn all the essentials of property management through a framework of forms geared for Oregon law. This class is instructed by the venerable Mark Passannante, Attorney at Law, Past President of RHA Oregon and property owner himself from whom you will learn valuable and successful manage-ment methods.

• Have legal rental questions? Ask now!• What should I have on my applicant screening criteria? • Do I really need a list of criteria?• Do I have to send out a denial to every applicant I screen? • Can my tenant deny me entry even when I have given proper 24-hour notice to enter?• Is charging a pet deposit on a service animal legal? • Is there a legal deadline for the Final Accounting Form? • How much of security deposit is enough?• How do I screen Section 8 applicants for income?


A HUD survey released in 2013 involving 6,833 tests in 50 different metropolitan areas found that same-sex couples were over 15% more likely to experience discrimina-tion than heterosexual couples.

Sexual orientation and gender identity are not, as of yet, covered by the federal Fair Housing Act, but they are protected under state law in Oregon.

Shanna Smith of the National Fair Housing Alliance responded to the study by saying, “This study serves as evidence that there is a dire need to include protections for the LGBT community in the federal Fair Housing Act. More enforcement of these laws is also necessary as discrimination continues at high rates even in states that have these protec-tions for the LGBT community. The HUD study is ground

breaking in both its scope and magnitude. While the discrimi-nation statistics are no surprise, the study itself was a crucial first step that needed to be taken to better understand the extent of housing discrimination.”

In another report released a year earlier, the National Coalition of Anti-Violence Programs (NCAVP) found that multi-year trends in anti-LGBTQ hate violence and homicides continue . In fact, 2012 had the distinction of having the fourth highest yearly total of anti-LGBTQ violence ever

recorded. The report details that trans-gender women, people of color, and gay men face the most severe violence. For more information about fair housing visit: www.FHCO.org/sexualori-ent.htm. Here we offer a variety of tools – such as the Self-Assessment Compliance Checklist and Suggested Best Practices for Various Housing Transactions created by our colleagues at the Washington State Human Rights Commission – as well as a myriad of assessments and statements from HUD on the issues, as well as other relevant resources I

RATE OF SAME-SEX HOUSING DISCRIMINATION STUDIED By Jo Becker, Education/Outreach Specialist, Fair Housing Council of Oregon

2014 Vendor Fair• Drawings WednesdayAugust13,2014

from4:30pm-6:30pmatRhaOregonAnnualPicnic

• BouncyHouse

• Prizes

• Information

• FacePainting

• SnowCones LandlordSolutions

BannerBankStegmannInsurance

SoilSolutionsJohnsWaterproofing

BengeIndustriesApolloDrain&RooterService

PaulDavisRestorationLibertyPlumbingRentegration

InkberryPrint&PromotionalNationalCreditSystems,Inc.

• CottonCandy


Renters Liability Insurance, What is it?By John Sage, Stegmann Insurance

Ever wonder why you would want to have your tenant’s get renter’s insurance? Do you question the need for the coverage? Or maybe you wonder how it could protect both you and your tenants from loss? Do you feel like it is an unnecessary expense for your tenant? This article will go into some of these questions and try to give insight

into why Renter’s Insurance is an important part of your insurance protection as a property owner and landlord.

What does renter’s insurance cover?

Many tenants assume that they don’t need renter’s insurance because any hazards will be covered by their landlord- after all. They’re the ones who own the property. Right?

Nope.

The landlord’s insurance will cover only what the landlord owns, and that will be limited to the land and the physical structures on it. Anything inside the building that you own will be excluded by the landlord’s insurance company

Let’s say you are purchasing a new home. The lender will make you purchase homeowners insurance to protect their investment in your home. In case the home or contents are damaged due to an accident or environmental conditions, why? The bank wants to know that they will get the money to replace whatever is damaged. As a landlord you have exactly the same risk as the bank. However, once you have a tenant, control of that risk is in the hands of your tenant.

Personal property

There are really two main categories of coverage with a renter’s policy, personal property and liability. Straight forward renters insurance will cover personal property of the tenant. The tenant will want to pick a coverage amount that will replace their personal property if a loss were to occur. The unfortunate reality is that many people that rent their homes

are displaced by such disasters as floods, fires, earthquake, and hurricanes.

An even greater number will experience minor disasters, such as the joys that are experienced the first time a young child flushes a favorite toy down the

toilet to see what happens, or a broken water pipe floods, the basement of the home or the apartment below. Think of the cost associated with having to replace everything that you own. What If you came home from the office today, to find that a fire had been caused by your neighbor or the restaurant below? Could you survive with just the clothes that you left home with this morning? Where would you live?

Liability coverage

Liability coverage will help protect a renter if they are sued due to an accident that happened in or on the property they rent. (Imagine the tenant hosts a party and a friend’s friend comes and trips on the carpet and breaks their wrist — the tenant is at risk of being sued for liability.) What happens if the tenant has no insurance???

What about this scenario? Your tenant is cooking and after turning off the stove top, they then leave a dish towel. The dish towel catches on fire and burns up 2 units in your complex. If your tenant has liability coverage the loss could be subrogated so that their insurance covers the loss. This keeps the loss off of your insurance record so you wouldn’t see an increase to your insurance premium.

Did you know that the law allows Landlords to require their tenants have renters liability insurance? Does that protect my rental property? Can I require my tenants to have a specific amount of coverage? How do I get verification of my tenant’s renters insurance? If you would like to know more about the renter’s liability insurance law as it pertains to the Landlord Tenant Act you are invited to attend the Renters Liability Insurance Class at RHA Oregon on September 18, 2014 from 11:30am-1pm. John Sage from Stegmann Agency and current President Elect of RHA Oregon will walk you through what renter’s liability insurance is and if your tenants have this coverage what protection it brings you as the landlord.


thousands of dollars in loss rent and rehab work to bring the unit back to rent ready condition. Good maintenance is a year round tool to keeping your investment healthy and your residents paying the rent month after month.

Dear Maintenance Men:I have been hearing the term “Aging in Place” more and more lately. What does it mean and how does it affect my apartment building?

Harold

Dear Harold: Aging in place is defined as living in the community with a level of independence for as long as possible without the need of in home care. The biggest barrier to aging in place is our homes. Most homes and rental communities are ill equipped for long term aging in place residents. As an eye opening statistic, the Baby Boomer generation is 25 percent of the population and the first of the Boomers turned 65 in 2011 and the last will turn 65 in 2029.

As apartment owners and managers, we need to pay attention to this aging trend and not be caught off guard. Aging in place means bigger showers with wider doors, taller toilets, grab bars and bath sinks that will accommodate wheelchairs etc. As your units come up for rehab over time, think about these improvements; they might just be money in the bank for the long run. Bio: Please call: Buffalo Maintenance, Inc for maintenance work or consultation. JLE Property Management, Inc for management service or consultation

Dear Maintenance Men: (continued from page 10)

Before every legislative session, a group of landlord associations, tenant groups and housing advocates gather to discuss potential legislative ideas - this is the "General Landlord Tenant Coali-tion" (LTC). Rarely do we come to the table with the same ideas and seldom do we agree, but is congenial, infor-

mative and a collaboration that has proved important at the legislature. In fact, over and over again, public policy makers have stated their appreciation for the efforts of the two sides to come to agreements outside of wrangling publicly in legislative hearings.

This exercise serves not only as a sounding board for ideas to improve the landlord/tenant environment, but also as a way to keep rogue legislative concepts from advancing because legislators do not want to play referee, they want to pass agreeable policy. While we may not like that our ideas are sometimes rejected by the LTC, we are also able to suppress that which we find disagreeable in this venue. In the end, something that "most" can agree to is drafted for the legislative session.

This does not mean that we abdicate our decision-making as to what is best for RHA Oregon members to the LTC. As a matter of fact, in 2013, RHA Oregon opted to not support the LTC bill, though we had spent hours working on the issue. The criminal background check limitations were something we just could not agree to. But we were clear with those involved in the group that we objected, were respectful in our opposition, and effectively relayed our concerns to legislators. Ultimately, the legislation passed, which is additional evidence of the importance legislators place on the LTC and its ideas.

So, it is that time again, and Phil Owen and I would like to hear from you as to what your ideas are. Please do not hesitate to let us know what could be changed in state law to make your role as a great landlord easier to fulfill. Send me your ideas prior to September 1 and Phil and I will bring them forward at our first LTC meeting.

Thank you! Cindy Robert RHA Oregon Lobbyist, [email protected]

Tell Me What You Really Think! By Cindy Robert, RHA Oregon Lobbyist

Section 6. ⌂

QUALIFICATIONS for membership, fees, dues, and privileges for each class of membership shall be established by the Board of Directors no later than September 30 of each year to become effective January 1 of the following year.

Annual renewal dues are due at anniversary date. The Board of Directors shall suspend any member from membership of a classification who fails to pay fees or dues within 30 days after the same become due and payable. Any such member who fails to pay fees or dues within 45 days after the same become due and payable shall automatically be dropped from membership.

2014 Bylaw changesArticle III


How do I handle “Assistance Animals”?

Any person who requests an assistance animal should be asked to complete a Reasonable Accommodation form giving you permission to contact the doctor who has prescribed the

assistance animal. You are allowed to contact that physician to verify that an assistance animal is required.

An assistance or service animal can be anything from a dog to a parakeet. You can’t limit size or type of animal, or the number of them. I have seen cases of a person needing two assistance cats, or three assistance ferrets. And, because I know you’re going to ask, I have never heard of an Assistance Rotweiler or Pit Bull. Yet..

If the animal has been deemed to be helpful to the tenant it can not be thought of as a Pet. It is a medical prescription. You can not charge a Pet deposit or any other charges. Screen the applicant as usual; be very careful about following your normal procedures. If the tenant meets your criteria, then when you rent to him/her then you can have them fill out an “Assistance Animal” or Reasonable Accommodation form that clearly describes the assistance animal and spells out the rules. The tenant is responsible for cleaning up after the animal, keeping it under control at all times, and if the animal causes any nuisance, disturbance or injury to other tenants the landlord may terminate the tenancy.

What new tricks are tenants using these days?

This question makes me smile because the old tricks work so well that there’s no need to find many new ones. The old standards still apply: 1. The applicant is charming and has a very sad story that plays on your sympathies. a. Remember, the LONG story always has a bad ending. For you.

2. Screen the applicant BEFORE you let them move in. a. It seems like every other month I hear from a landlord who was talked into letting someone move in before screening them. Inevitably, once the landlord does screen their new tenant, the news is not good. Now the landlord is stuck with either keeping a tenant who is a known criminal,

or starting the eviction process. Waiting for a good tenant is easier than getting a bad one out. Even if that rental has been vacant for a while.

3. The applicant is in a hurry!! You need to help them move in as soon as possible!! a. Because their last landlord is filing that eviction tomorrow! If they are in a hurry, you SLOW DOWN! I find that telling them that screening takes 5 days works wonders.

4. The applicant will get you the deposit money as soon as that lawsuit finishes, or as soon as his Mom brings over a check or… a. Before you hand over the keys, you get CASH or a money order. In your hands. No cash in the hands, no keys. It’s that simple. We’ve seen people hand over checks that turned out to be stolen from Mom, or some other relative, and checks that bounce after the tenant has moved in.

Remember to take your time, screen each applicant in the order you received it, and don’t be rushed by anyone. This does not mean taking a month to screen someone. It means taking several days to a week to get the screening done properly. Have a written Screening Criteria, and a check list. Follow a set procedure, but be open to a Reasonable Accommodation if one is needed, and is reasonable. Having an assistance animal can be reasonable. Removing a load bearing wall is not reasonable. Use your common sense and remember that you have many resources available for you because you are members of the Rental Housing Alliance. And if you have any questions you can call my office or email me.

Happy Renting!

Marcia GohmanNTN – OregonInstructor Marcia Gohman of National Tenant Network screening Company is a dynamic instructor with a wealth of knowledge and a great sense of humor. Come learn what you need to know about the changes to the Landlord Tenant Law and how those changes affect your tenant screening.The Oregon Landlord Tenant Law class will walk you through an explanation of the changes to the Oregon Landlord Tenant Act and will help you to understand how to use those changes in screening of applicants and in management practices. The changes to the use of Eviction and Criminal records and how to implement the Renter’s Insurance requirement will be covered along with covering the Section 8 bill and how that affects tenant screening policies. If you have not yet heard how the changes in the law have affected tenant screening, then you need to know! Class is September 11, 2014 from 6:30pm-8pm at RHA Conference Annex, call 503/254-4723 to register, $25 for members $35 for non-members.

Questions I’ve been asked Recently by: Marcia Gohman National Tenant Network


2143 NE Broadway StPortland, OR 97232

Office: 503-281-1172Cell: 503-314-6498

Email: [email protected]

Real Estate Services

The Update is a monthly publication for members of The Rental Housing Alliance Oregon • 10520 NE Weidler St, • Portland, OR 97220 •

Phone 503-254-4723 • Fax 503-254-4821 • www.rhaoregon.org • Hours: Monday through Friday 9am to 5 pm

Editorial Staff: Cari Pierce • - Graphic Designer Teresa Carlson

Publisher: The Rental Housing Alliance OregonThe opinions expressed in this newsletter are those of the authors and do not reflect those of the Board of Directors or the newsletter editor or committee.

All advertising inquiries should be directed to Cari Pierce at 503-254-4723.

Please notify the RHAOregon office of any address changes.

The RHAOregon Mission

The Rental Housing Alliance Oregon is a group of rental housing owners and managers in the Portland metropolitan area who have joined together for the purposes of:

• Providing information to improve the knowledge of rental owners and managers.

• Enhancing the reputation of “landlords” by promoting professional practices.

• Assisting local public officials on various community endeavors relating to public or private housing.

2014 RHAOregonOffice Closures:

Office Hours:

Monday - Friday 9 - 5pmWednesday January 1, 2014 - New Years Day

Monday May 26, 2014 - Memorial Day Friday July 4, 2014 - Independence Day Monday September 1, 2014 - Labor Day

Thursday November 27, 2014 - Thanksgiving Day

Thursday December 25, 2014 - Christmas Day

Phone: (503)254-4723 Fax (503) 254-4821

10520 NE Weidler, Portland OR 97220


ACCOUNTING/BOOKKEEPING Balancing Point, Inc.,Sandy Buhite-LandisP.503-659-8803 C.503-504-946612500 SE Oatfield Rd Milwaukie [email protected]

Portland Tax Co.Full Service Tax and AccountingPhone: 503-258-0700 Fax: 503-256-1527

ADVERTISING / MARKETINGRental Housing JournalP.503-221-1260News for Ppty Managers & Ownerswww.thelandlordtimes.com The Oregonian Media Group David Sandvig, P.503-221-84171320 SW Broadway Portland [email protected]

APPLIANCE-RENT SRVS LEASE Azuma LeasingBJ Rosow, P.800-707-1188P.512-236-9000, F.512-239-90092905 San Gabriel St. #218Austin, TX 78705

Mac-Gray CorporationFormerly Web-Laundry CompanyKaren AnthonyP.503-330-9628

APPLIANCE-SALES ONLYG&C Distributing CompanyTony Kavanagh, P.503-288-02211205 NE 33rd, Portland 97232 Standard TV & ApplianceJoe Mosee & Cathy MoseeP.503-619-0500, C.503-888-69273600 SW Hall Blvd, Beaverton 97005

APPLICANT SCREENINGCoreLogic SafeRent7300 Westmore Road, Suite 3Rockville, MD 20850P.888-881-3400www.corelogic.com/saferent

Complete Screening Agency LLCJacob Turner & Tiffany WebbP.800-827-3130www,[email protected]

National Tenant NetworkMarcia GohmanP.503-635-1118, F.503-635-9392P.O. Box 21027, Keizer 97303www.ntnonline.com

Prospective RentersVerificationServiceCharlie KamermanP.503-655-0888, F.503-655-0900

RHAOregonP.503-254-4723, F.503-254-4821Fast,affordable tenant screeningwww.rhaoregon.org

TrueSource Screening, LLCDavid MustardP.888.546-3588, F.888-546-3588www.truesourcescreening.com

ASPHALT PAVINGBenge IndustriesParking Lot Maintenance ServiceCorey [email protected]

Hal’s Construction, Inc. CCB#34434Brian King, P.503-656-499920666 S HWY 213 Oregon City, [email protected]

ASSOCIATIONSMetro Area Smoke Free Housing ProjectP.503-718-6145www.smokefreeoregon.com

ATTORNEYSBittner & Hahs, P.C.Andy Hahs, P.503-228-56264949 SW Meadows Rd #260Lake Oswego, OR 97035

Broer & Passannante, P.S.Mark G Passannante, P.503-294-09101001 SW Fifth Ave, Ste. 1220Portland, OR 97204

Hanson Legal ServicesMilan HansonP.503-664-01331020 SW Taylor St. Portland, OR [email protected]

Jeffrey S. BennettJeff Bennett. P.503-255-8795850 NE 122nd Ave. Portland, 97230Protecting landlords’ rights in Oregon for over a decade.

Law Offices of Richard Schneider, LLCP.503-241-1215, www.rbsllc.com2455 NW Marshall St #11 Portland 97210, Business formation - LLCs

Scott A. McKeown, P.C.Scott McKeown, P.503-224-19378700 SW 26th Ave Ste S. Portland, 97219 [email protected]

Timothy Murphy Attorney at Law Always representing ONLY landlordsTim Murphy P.503-550-4894522 SW 5th Ave #812 Portland,97204

BASEMENT WATERPROOFINGJohn’s Waterproofing, CCB# 15830Crawlspace WaterproofingP.503-233-0825 Fully Staffedwww.johnswaterproofing.com

CARPENTRY & REPAIRSEaton General Construction CCB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com

G&G Construction Inc. CCB# 162743P.503-826-9404Maintenance & Painting [email protected]

CARPET CLEANINGDura Clean Carpet CleaningUpholstery, Pet Odor Removal, Flood ServiceP.503-914-8785 F,[email protected]

O’Meara Carpet CleaningP.503-538-1983, 503-620-5005Cleaning, Pet Odor

CARPET SALESContract Furnishings MartJennifer EvansP.360-896-6150, 800-267-615011013 NE 39th St Vancouver 98682www.cfmfloors.com

Roger HarmsP.503-230-1250, 800-275-6722915 SE Sandy Blvd Portland 97214www.cfmfloors.com

Rebecca O’NeillP.503-716-48484865 NW 235th Ave Hillsboro,97124 www.cfmfloors.com

Jim PathP.503-542-8900, 800-935-125014190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

Patrick VonPegertP.503-656-5277, 877-656-523215140 SE 82nd Dr Clackamas, OR [email protected]

The Floor StoreTed Stapleton, P.503-408-64885628 SE Woodstock Blvd Portland, OR [email protected]

COLLECTION AGENCIESAnderson & Associates Credit Services, LLCP.503-293-5400, F.503-813-2159P.O. Box 230286, Portland, [email protected] National Credit Systems, Inc.Mary Bass Regional Sales Director P. 1-800-530-2797

COMMUNICATIONSComcast Business ServicesDave Dronkowski, P.503-957-4186Telephone,Internet & Cable TV [email protected]

CONCRETEHal’s Construction, Inc. CCB# 34434Brian King, P.503-656-499920666 S HWY 213 Oregon City, 97045www.halsconstruction.com

DOORSGoose Hollow Window Co Inc. CCB# 53631Mary D. Mann [email protected] Trust Trade Ally

PREFERRED VENDORS: . Dual and Affiliate members support the interest of rental housing through their membership in RHA


PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

ELECTRICDeKorte Electric, Inc. CCB# 159954P.503-288-22115331 SW Macadam #258-113Portland, OR 97239 Freeman Electric CB#61648P.503-803-6859Call for RHA Member Discount

Portland General ElectricAnne Snyder-Grassmann P503-464-75341215 SW Salmon, Pdx 97204

Rental Housing Maint Service CCB# 163427Gary Indra, P.503-678-2136Fully Licensed to do it [email protected]

Squires Electric Joe Squires Phone: 503-252-1609 1001 SE Division St., #1 Portland, OR 97202 www.SquiresElectric.com ESTATE PLANNINGLaw Offices of Richard Schneider, LLCP.503-241-1215, 2455 NW Marshall St #11 Portland, OR 97210www.rbsllc.com

EVICTIONSAction ServicesWally Lemke, P.503-244-1226P.O. Box 69621, Portland, 97239Your eviction & process Service Specialist

Barrister Support ServiceP.503-246-8934Evictions, 1st Appearance, Process Servingwww.barristersupport.com

Landlord SolutionsP,503-242-2312, F.503-242-1881P.O. Box 7087, Portland 97007Online evictions & First Appearancewww.landlord-solutions.com

Oregon Legal AssistanceSrvsP.503-954-1009,F.971-266-8372Evictions,small claims and Process Servicing

1031 EXCHANGES / REITS TENANCY IN COMMONPeregrine Private CapitalCorpP.503-241-49495000 Meadows Rd. #230Lake Oswego, OR [email protected]

FINANCIAL SERVICESAmerican Commercial Mortgage NetworkAl Williams, P.206-264-13251366 91st Ave. NE Clyde Hill WA 98004

Chase Commercial Term LendingTom Barbour, P.503-598-3657Steve Mozinski, [email protected]

Banner Bank NMLS 120713 Residential Commercial Investment FinancingMatt Schiefer [email protected] FIRE/WATER DAMAGE RESTORATIONCooper Construction CCB# 08587 P.503-232-3121, Since 1950 2305 SE 9th Ave, Portland, 97214www.fire-water-restoration.com

Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette ValleyP.888-728-4208, Em.503-822-5539 www.restorationportland.com

FIRE SAFETYTualatin Valley Fire & RescueEric T. McMullen P.503-612-70007401 SW Washo Ct. Ste 101Tualatin, OR [email protected]

FLOOR COVERINGContract Furnishing MartJennifer EvansP.360-896-6150, 800-267-615011013 NE 39th St Vancouver 98682 www.cfmfloors.com

Roger HarmsP.503-230-1250, 800-275-6722915 SE Sandy Blvd Portland 97214 www.cfmfloors.com

Rebecca O’NeillP.503-716-48484865 NW 235th Ave Hillsboro,97124 www.cfmfloors.com

Jim PathP.503-542-8900, 800-935-125014190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

Patrick VonPegertP.503-656-5277, 877-656-523215140 SE 82nd Dr Clackamas, OR [email protected]

Eaton General Construction CCB# 154142Eric Eaton P.503-539-0811All Types of Floor Coveringwww.eatongeneral.com

J & B Hardwood Floors, IncJim Cripps, [email protected]

Rental Housing Maint Svcs CCB# 163427Gary Indra P.503-678-2136Vinyl, VCT, Ceramic, Hardwood

The Floor StoreTed Stapleton P.503-408-64885628 SE Woodstock BlvdPortland, OR [email protected]

FORMSRHAOregonAttorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821www.rhaoregon.org GENERAL CONTRACTORSUptown Properties CCB# 198205AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bondedwww.uptownpm.com

GUTTERSAylwin Construction CCB# 104039Gutter Installation,Repair, CleaningP.503-998-7663www.roofpdx.com

HANDYMANBluestone & Hockley Real Estate ServicesChuck Hodges, P.503-222-38009320 SW Barbur Blvd Ste 300Portland, OR [email protected]

Eaton General Construction CCB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com

G&G Construction Inc. CCB# 163427P.503-826-9404Maintenance & Painting [email protected]

Home Repair PDX CCB# 201298Troy K. Rappold, P.503-236-82741125 SE Madison St. #201Portland, OR 97214www.homerepairpdx.com

Rental Housing Maint. Svcs. CCB# 163427Gary Indra, P.503-678-2136Fully Licensed to do it [email protected]

Wieder Works CCB# 164323Darren J Wiederhold,C.503-260-2133Maintenance Repair Replacementwww.wiederworks.com

HAULING Junk Away Hauling CCB# 177966P. 503-517-9027Licensed bonded insured trash [email protected]

HEATING & COOLINGMidway Heating Co. CCB#24044P.503-252-400312625 SE Sherman St. Portland, OR 97233

Pyramid Heating & Cooling CCB#59382P.503-786-9522Serving the Portland Metro [email protected]

HEATING OILMidway Heating Co. CCB# 24044P.503-252-400312625 SE Sherman St. Portland, OR 97233

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon


Dual and Affiliate members support the interest of rental housing through their membership in RHA:. PREFERRED VENDORS

HEATING OIL TANKEcoTech [email protected]

Soil SolutionsEnvironmental ServicesTank Locating, Sampling, Decommissioning and DEQ Certified Clean-upsPhone: [email protected]: www.soilsolutions-environmental.com

HOUSING AUTHORITIESHousing Authority of PortlandJill Riddle, P.503-802-8565135 SW Ash St. Portland, 97204

INSULATIONGoose Hollow Window Co inc CCB#53631Mary D. Mann P.503-620-0898Energy Trust Trade [email protected]

INSURANCEAmerican Family InsuranceAuto/Home/ Life/ CommericalLarry Thompson AgencyP.503-924-2200, F.503-924-220215573 SE Bangy Rd, Ste 220Lake Oswego, OR 97035

Robinson Financial GroupRita J. Robinson, P503-557-4997Group & Indiv. Health Insurance

State Farm InsurancePaul Toole, P.503-655-22066105 W ‘A’ St #B West Linn, 97068 Stegmann Agency Farmers InsuranceP.503-667-7971, F.503-666-8110202 SE 181st Ave #201, Portland, OR [email protected] Wolter Van Doorninck,CPCU Elliot, Powell, Baden & BakerP.503-227-1771, F.503-274-76441521 SW Salmon, Portland, OR [email protected]

Workman Insurance-AllstateInsurance & Financial PlanningP.503-655-20001751 Willamette Falls Dr.,West Linn, 97068Allstate Agencies / Sam Workman

INVESTMENT SERVICESPeregrine Private Capital CorpP.503-241-49495000 Meadows Rd, #230Lake Oswego, OR [email protected]

MASON CONTRACTORSD&R Masonry Restoration Inc. CCB# 99196Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd,Milwaukie, OR 97222www.drmasonry.coM

MOLDReal Estate Mold SolutionsEd White, P.503-232-6653Free inspections, Testing and Remediationwww.realestatemoldsolutions.com

MOVERS-HOUSEEmmert Development CoTerry Emmert, P.503-655-993311811 SE Hwy 212, Clackamas, OR 97015

PAINT / PAINTINGG&G Construction Inc. CCB# 162743P.503-826-9404Maintenance & Painting [email protected]

Rental Housing Maint. Svcs. CCB# 163427Gary Indra, P.503-678-2136Prof. Interior & Exterior [email protected]

Richard Hallman Painting CCB# 142467Rick Hallman P.503-819-1210Quality Interior Painting Since [email protected]

Rodda PaintTim Epperly, [email protected]

PEST CONTROLAlpha Ecological Pest ControlAlexa FornesPDX800-729-3764 1200 NE 112th Ave Vancouver, 98684 Frost Integrated Pest MgmtP.503-863-0973Residential.Commercial.Multi Familywww.frostpestfreezone.com NW Pest ControlBruce Beswick P.503-253-53259108 NE Sandy Blvd., Pdx, [email protected]

Orkin Pest ControlDan WolcottAccount Manager & InspectorP.503-384-8384 [email protected]

PLUMBING/DRAIN CLEANINGApollo DrainP.503-822-6805 apollo-drain.comfacebook.com/apollodrain24 hour emergency serviceWe gladly quote prices over the phone

Liberty Plumbing CCB#176655Tim Galuza P.503-888-8830Re-pipe, Repairs, Water ServiceRemodel Kitchens & Bathrooms

MJ’s Plumbing CCB#36338Michael LeFever, P503-261-91551045 NE 79th Portland, OR 97213

ProDrain & Rooter Svcs IncWest 503-533-0430 East 503-239-3750Drain Cleaning/Plumbingwww.prodrainpdx.com

Rental Housing Maint. Svcs CCB# 163427Gary Indra, P503-678-2136Fully Licensed to do it [email protected]

SOIL SOLUTIONSEnvironmental ServicesSewer inspection and repairPhone: 503-234-2118info@soilsolutionsenvironmental.comwww.soilsolutionsenvironmental.com PRINTING & PROMOTIONALPRODUCTS Inkberry Print & PromotionalLogo’d Promotional Products, Signs & More Pamela Maio, P: 503-706-7711 [email protected] www.inkberryprinting.com

PROPERTY MANAGERSAction ManagementWendi Samperi, P.503-710-0732

Alpine Property Mgmt.Tiffany Laviolette P.503-641-46204750 SW Washington AveBeaverton, OR 97005www.alpinepdx.com

Apartment CommunityMgmt2010 Fairview Ave Fairview, OR 97206 P.503-766-3365www.acmportland.com

Associated Property MgmtElisabeth A. Reiland, P.503-648-2150408 SE Baseline,Hillsboro, 97123www.associatedmgmt.com

Bluestone & Hockley Real Estate ServiceCliff Hockley, P.503-222-38009320 SW Barbur Blvd. Ste300Portland, OR 97219

Fox Management, Inc.Tressa L Rossi P.503-280-0241C.503-750-8124 F.503-280-02422316 NE Glisan St Portland, [email protected]

The Garcia GroupRon Garcia, P.503-595-47475320 SW Macadam Ste 100Portland, OR 97239

Gateway Property MgmtP.503-303-8545www.gatewaypdx.comProperty Management Done Right!

Lakeside Property Mgmt CoMichelle Wrege,P.503-828-2283Finding Home Owners Qualified Tenantswww.lakesidepmc.com

MicroProperty Mgmt.We focus on the small [email protected]



PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

Uptown PropertiesChris Shepard P.520-204-6727 2830 NW 29th Portland, 97210www.uptownpm.com

Voss Property ManagementRichard Voss, P.503-546-79026110 N Lombard St. PDX, 97203

RADONCascade Radon [email protected]

EcoTech [email protected]

Soil SolutionsEnvironmental ServicesRadon Testing and MitigationPhone: 503-234-2118info@soilsolutionsenvironmental.comsoilsolutionsenvironmental.com

REAL ESTATE SALESBluestone & HockleyReal Estate ServicesCliff Hockley P.503-222-38009320 SW Barbur Blvd Ste 300Portland, OR 97219

Chris AndersonJohn L. Scott Real EstateP. [email protected]

Denise L. GodingKeller Williams RealtyP.503-336-6378 C.503-799-2970www.denisegoding.com

Elizabeth Carpenter cris Principle BrokerP.503-314-6498, [email protected], www.lizcrei.com

HFO Investment Real EstateGreg Frick, P.503-241-55411028 SE Water Ave Ste 270Portland, OR 97214www.hfore.com

J.L. Lutz & Company Jim LutzP.503-297-7101 [email protected]

The Garcia GroupRon Garcia, P. 503-595-47475320 SW Macadam Ste 100Portland, OR 97239www.4-homes.com

RESTORATION/RECONSTRUCTIONEaton General Construction CB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com

Horizon Restoration CCB# 160672John PeddenP.503-620-2215, F503-624-05237235 SW Bonita Rd PDX, 97224

Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette ValleyP.888-728-4208, Em.503-822-5539www.restorationportland.com

Rental Housing Maint Svcs CCB# 163427Gary Indra,P.503-678-2136Fully Licensed to do it [email protected]

ROOFINGAylwin Construction CCB# 104039Commercial & ResidentialReplacement, repair & cleaningP.503-998-7663www.roofpdx.com

Real Estate Roofing Service CCB# 149575Lynn Whitney, P.503-284-5522Free Inspections, ReRoof and Repairs. www.realestateroofing.com

SEAL COATINGBenge IndustriesParking Lot Maintenance SvcsCorey [email protected]

Hal’s Construction Inc. CCB# 34434Brian King, P.503-656-499920666 S HWY 213Oregon City, OR 97045www.halsconstruction.comhalspave@ easystreet.net

SEWERSoil Solutions Environmental ServicesSewer inspection and repairPhone: 503-234-2118info@soilsolutionsenvironmental.comwww.soilsolutionsenvironmental.com

SMALL BUSINESS SUPPORTFrom Here 2 ThereHelping solve business challengesto reach your goals.Ami Stevens, [email protected]

STRIPINGBenge IndustriesParking Lot Maintenance ServicesCorey [email protected]

TELEPHONEComcast Business ServicesTelephone, Internet, Cable & TV SrvsDave DronkowskiP.503-957-4186 E-mail: [email protected]

WATERPROOFING / CONCRETE REPAIRD&R Waterproofing, Inc.Ray Elkins, P.503-353-16508890 SE McLoughlin Blvd. Milwaukie, OR 97222www.drmasonry.com

WINDOWS / STORM WINDOWSGoose Hollow Window Co Inc CCB# 53631Mary D. Mann P.503-620-0898Energy Trust Trade Ally [email protected]

While the Rental Housing Alliance Oregon accepts advertising at face value, it cannot endorse the advertiser or otherwise guarantee the quality of the products or services being advertised. Such guarantees, written or implied, are solely the responsibility of the advertiser.


Mon-Fri 8am to 5:00pm1205 NE 33rd l Portland OR 97232503.281.2100 - p l 503.281.5644 - f

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rental housingalliance oregon10520 NE WeidlerPortland, OR 97220

PRSRT STDUS POSTAGE PAIDPORTLAND, ORPERMIT NO. 655

✔ Plush and Cut and Loop✔ 7/16 rebond pad✔ Carpet Installation

✔ Tear & haul of old carpet & pad

Ted Stapleton & John Fabian • 5628 SE Woodstock, Portland

(503) 408-6488

Property Managers and Owners ...We are offering special package deals just for you!

Ted Stapleton & John Fabian • 5628 SE Woodstock, Portland

(503) 408-6488

For Al l Your Floor ing NeedsFor Al l Your Floor ing Needs

Make your flooring purchases and installation EASY with ...FREE Delivery • FREE On-site measuring • FAST, Worry-FREE Installation!

FHA Vinyl Only $3.99 per square yard!

Quantity Limited • Minimum 16 yard purchase

Bargain Rollout!

✔ Filament plush nylon or cut & loop✔ 7/16 rebond pad✔ Carpet Installation

✔ Tear & haul of old carpet & pad

Package # 1$16.50 per sq. yard

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come in

The Floor StoreThe Floor Store

Package #2$15.50 per sq. yard

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