august 2013 light rail retail locations how to ride ride · 2020-01-15 · your pass at the vending...

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RIDEGUIDE

light Railaugust 2013

valleymetro.org602.253.5000

TTY 602.251.2039

Retail locationsThere are nearly 800 retail locations where you can purchase your pass before boarding. Purchase passes at most valley-wide locations of the following stores:

• 7-Eleven

• Circle K

• Corner Store (formerly Valero)

• Food City (select locations only)

• Fry's Food Store

• PLS Check Cashers

• Safeway

• Walgreens

Passes can also be purchased at participating:

• APS locations

• Public libraries

• Transit centers

Not all pass types are sold at every location. Please contact the location prior to traveling to check availability of passes and types of payment accepted.

For a complete list of retail locations, visit valleymetro.org or call 602.253.5000.

How to Ride

paRk-and-RideAlong the rail alignment there are nine Park-and-ride locations where customers can park their vehicle for free, and access Valley Metro Light Rail. Valley Metro park-and-rides are for daily transit use only; parking for more than 24 hours is prohibited and can result in towing. (See light rail map for locations.)

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Plan your trip using the online trip planner at valleymetro.org or Google Transit.

Buy a transit pass at light rail stations, many transit centers, retail outlets or online. For a list of retail locations, visit valleymetro.org.

Activate your pass before boarding. Keep your pass as proof of payment. Platinum Pass/U-Pass users, validate before each trip by touching your card to the orange target at a fare vending machine.

Signs on the front and side of the train showthetrain’sfinaldestination.

Trains stop at every station. Upcoming stops are announced on the train.

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FaResLight rail, local bus and LINK share the same

fare structure and all pass types can be

purchased from light rail fare vending machines.

Express/RAPID refers to express bus service,

which has an upgraded cost.

local bus/light rail/ link Reduced**

express/ Rapid

1-Ride* $2.00 $1.00 $3.25

all-day $4.00 $2.00 $6.50

7-day $20.00 $10.00 N/A

15-day $33.00 $16.50 N/A

31-day $64.00 $32.00 $104.00

* The 1-Ride fare is valid for a single trip on bus or light rail, not both. 1-Ride fares purchased through the fare vending machines are good for light rail only.

** Reduced fare is valid for youths 6 through 18, seniors 65 and older, persons with disabilities and Medicare cardholders only. Proof of eligibility is required.

listed on the pass. Both All-Day and multi-

passes expire at at 2:59 a.m. the day after the

end of the pass period that was purchased.

All-Day, 7-Day, 15-Day and 31-Day passes

can be activated in the following ways:

• Choose the “activate” option when you buy

your pass at the vending machine.

• Place a pre-purchased pass into the

“Validator” slot on the vending machine.

• Dip your pass into a bus farebox.

A 1-Ride fare is activated automatically with

purchase and allows you to ride once on light

rail; be sure to keep your receipt as proof of

payment. A 1-Ride fare purchased through a

bus farebox is not valid on light rail.

Employer-issued Platinum Passes, ASU

U-Passes and other plastic cards must be

validated or touched to the orange target on

fare vending machines or stand-alone targets

before each and every boarding. To ensure

propervalidation,holdthecardflatagainstthe

orangepaduntilyouhearaconfirmationding

or “Enjoy Your Ride” appears on screen.

FaRe Vending MacHinesFare vending machines are located at each light

rail station. An All-Day or multi-day pass is also

valid on bus for the purchased time period.

pRooF oF payMentLight rail operates on a proof-of-payment

system. Fare inspectors regularly patrol the

system and ask passengers at random to

produce a valid transit pass and proof of

eligibility for reduced fares. Violators are subject

tofinesrangingfrom$50to$500andcanlose

their transit privileges.

All-Day and multi-day passes must be activated

before boarding. Once activated, multi-passes

are valid for the number of consecutive days

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Choose full fare, reduced fare (disabled, youth, senior or Medicare cardholders) or Express/RAPID bus.

Select the fare type: 1-Ride, All-Day, 7-Day or 31-Day; the 1-Ride fare is valid for light rail only.

Select the number of passes you wish to buy.

Select “Activate” now (if you are planning to ride immediately) or wait to activate to use at a later date. The 1-Ride fare is automatically activated upon purchase and will be time stamped for two hours.

To pay, select credit or debit card, or insertcashorcoins.Billslargerthan$20are not accepted.

Remove your passes and pick up your change and/or receipt. Change is dispensed in coin.

Report vending machine malfunctions by sharing

the machine ID and time of day with Customer

Service at 602.253.5000.

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get to know the amazing array of businesses along future light rail extensions with exclusive discounts. Weekly deals via email, Facebook or twitter.

valleymetro.org/metromax

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Bus connectionsComplete your trip using the many bus

connections that meet each light rail station.

Your All-Day or multi-day pass is valid for both

bus and light rail. Use the online trip planner

or Google Transit to plan your trip.

aiRpoRt connectionConnect to Phoenix Sky Harbor International Airport from the 44th St/Washington station using PHX Sky TrainTM. Sky Train provides free rides to/from Terminal 4 and the East Economy parking lot. Service operates 365 days a year, withfiveminutefrequency,24hoursaday.Passengers traveling to Terminals 2, 3 and West Economy parking will need to exit at Terminal 4 and board the silver Phoenix airport shuttle bus to continue to their destinations. Valley Metro park-and-rides are for daily transit use only; parking for more than 24 hours is prohibited and

can result in towing.

accessiBility • Four spaces for wheelchairs are located

nearestthefirstandlastsetofdoors.

Wheelchair tie-downs are not needed. If

spaces are full, use wide aisleways.

• Light rail vehicle entrances are at the same

level as station platforms.

• Textured strips mark the edge of the station

platform and other boundaries.

• Spoken and visual announcements are

played at stations and inside trains. Spoken

and Braille instructions are available at fare

vending machines.

• Warningbellsandflashingheadlightsoccur

when trains begin or end movement.

Bikes• Bike racks are located in each light rail

vehicle, at park-and-rides and some station

platforms. Locking a bike to station fences or

other structures is prohibited.

• Enter the train at the doors nearest the bike

symbol; place your bike in the rack. You may

also stand with your bike if the racks are full

and you do not block aisles or doorways.

• If a train is full, bike riders must wait for the

next train to ensure the safety and comfort

of all passengers.

conductObey the following rules on buses and light rail.

• No smoking, eating, loud music, skateboarding or littering is allowed.

• Only service animals or pets inside carrying cases are acceptable.

• Beverages must be in spill-proof containers.

• No more than one hour can be spent at a light rail station.

Please note that an assault on a bus or light rail operator is a crime under arizona’s criminal statutes.

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wHen is youR nextRide?

* Standard phone rates apply.

Call or text your STOP# to receive arrival times.

tEXt*

1 Text 64274

2 Enter “NXRD” and the 5-digit STOP#

3 Select “Send”

Call

1 Call 602.253.5000

2 Say “NextRide”

3 Say or enter the 5-digit STOP#

MOBilE sitE

1 On your phone, go to valleymetro.org

2 Enter the 5-digit STOP#

3 Select “Go”

the following is a list of all the light rail station stOP#’s.

stop# station

10001 Montebello / 19th Ave

10002 19th Ave / Camelback

10003 7th Ave / Camelback

10004 Central Ave / Camelback

10005 Campbell / Central Ave

10006 Indian School / Central Ave

10007 Osborn / Central Ave

10008 Thomas / Central Ave

10009 Encanto / Central Ave

10010 McDowell / Central Ave

10011 Roosevelt / Central Ave

10012 Van Buren / 1st Ave

10033 Van Buren / Central Ave

10013 Jefferson / 1st Ave

10032 Washington / Central Ave

10014 3rd St / Jefferson

10031 3rd St / Washington

10015 12th St / Jefferson

10030 12th St / Washington

10016 24th St / Jefferson




10019 Priest Dr / Washington

10020 Center Pkwy / Washington

10021 Mill Ave / Third St

10022 Veterans Way / College Ave

10023 University Dr / Rural

10024 Dorsey / Apache Blvd

10025 McClintock / Apache Blvd

10026 Smith-Martin / Apache Blvd

10027 Price-101 Fwy / Apache Blvd

10028 Sycamore / Main St

ValleyMetrocustomersusingpublictransitaregivenequalaccess to programs and services without regard to race, color, disability or national origin in accordance with Title VI of the Civil Rights Act.

Any person who believes she or he has been aggrieved by anyunlawfuldiscriminatorypracticeunderTitleVImayfileacomplaint with Valley Metro.

All complaints received by Customer Service are documented and assigned to the appropriate transit staff for investigation in accordance with federal standards (28 CFR, Part 35 and FTA Circular 4702.1A). After the complaint isprocessed,aresponse(ifrequested)issenttothecustomerfilingthecomplaintandappropriatecorrectiveaction is taken.

For more information on Valley Metro’s civil rights programsandtheprocedurestofileacomplaint,contactValley Metro Customer Service via the methods listed below.Additionally,contactCustomerServicetorequestinformation in alternate formats or languages.

PHONE: Customer Service: 602.253.5000 TTY: 602.251.2039

MAILING ADDRESS: Attn: Customer Service, Valley Metro 4600 E. Washington St., Suite 101 Phoenix, AZ 85034

EMAIL/WEB: [email protected] / valleymetro.org

Notifying the Public of Customer Rights under title Vi

valleymetro.org

602.253.5000

Get to know the amazing array of businesses along future light rail extensions with exclusive discounts. Weekly deals via email, Facebook or Twitter.

valleymetro.org/metromax

To receive this information in alternative formats, call 602.253.5000/TTY 602.251.2039.

Para recibir esta información en formatos alternativos, favor de llamar al 602.253.5000/TTY 602.251.2039.

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DESTINATIONS

station destination name1. Montebello / 19th Ave Christown Spectrum Mall

Phoenix Baptist Hospital

Solano Park

3. 7th Ave / Camelback Camelback Village Square

Colter Park

4. Central Ave / Camelback Uptown Plaza

5. Campbell / Central Ave Central High School

6. Indian School / Central Ave Carl T. Hayden V.A. Medical Center

Kindred Hospital

Steele Indian School Park

8. Thomas / Central Ave Park Central Mall

St. Joseph’s Hospital and Medical Center

9. Encanto / Central Ave Heard Museum

10. McDowell / Central Ave Burton Barr Central Library

Margaret T. Hance Park

Phoenix Art Museum

Phoenix Theatre

11. Roosevelt / Central Ave Irish Cultural Museum

Roosevelt Arts District / First Friday

station destination name12. Van Buren / Central Ave

Van Buren / 1st Ave

Arizona Center

ASU Downtown Campus

Central Station Transit Center

Civic Space Park

Herberger Theater

Valley Youth Theater

13. Washington / Central Ave

Jefferson / 1st Ave

City of Phoenix Government Offices

CityScape

Comerica Theatre

Maricopa County Government Offices

Orpheum Theatre

14. 3rd St / Washington

3rd St / Jefferson

Arizona Science Center

Chase Field

Phoenix Convention Center

Symphony Hall

US Airways Center

15. 12th St / Washington

12th St / Jefferson

Eastlake Park

16. 24th St / Washington

24th St / Jefferson

Arizona State Hospital

cityscapechase Field Heard Museum

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DESTINATIONS

station destination name18. 44th St / Washington Phoenix Sky Harbor International Airport

PHX Sky TrainTM

Pueblo Grande Museum and Archeological Park

19. Priest Dr / Washington Papago Park *

Phoenix Botanical Gardens *

Phoenix Municipal Stadium *

Phoenix Zoo *

20. Center Pkwy / Washington Marquee Theater

Moeur Park

21. Mill Ave / Third St Downtown Tempe / Mill Avenue District

Tempe Beach Park / Tempe Town Lake

Tempe Center for the Arts *

22. Veterans Way / College Ave ASU Tempe Campus

City of Tempe Government Offices

Hayden Butte Preserve / A Mountain

Sun Devil Stadium

Tempe Transportation Center

Wells Fargo Arena

23. University Dr / Rural ASU Karsten Golf Course *

ASU Tempe Campus

Packard Stadium *

Sun Angel Stadium

station destination name24. Dorsey / Apache Blvd Hudson Park

26. Smith-Martin / Apache Blvd

Escalante Center

27. Price-101 Fwy / Apache Blvd

Esquer Park *

28. Sycamore / Main St Arizona Museum of Natural History *

Arizona Museum for Youth *

East Valley Institute of Technology

Mesa Arts Center *

Tri-City Pavilions

downtown tempe / Mill avenue district

Destinations are 1/2 mile or less from stations unless otherwise noted. For information, please visit the trip planner at valleymetro.org or contact Customer Service at 602.253.5000.

*Connect by bus.

sun devil stadium Mesa arts center

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SCHEDULEMonday – thursday EastBOuND

Montebello Van Buren/1st Mill/3rd sycamore

First full 4:40 am 5:02 am 5:29 am 5:45 am

•Every20minutesthrough7:30am

•Every12minutesfrom7:30am–6:30pm

•Every20minutesfrom6:30pmthroughlasttrip

Last full 11 pm 11:22 pm 11:49 pm 12:05 am

Friday EastBOuND






Last full 2 am (Sat) 2:22 am (Sat) 2:49 am (Sat) 3:05 am (Sat)

saturday EastBOuND


First full 5 am 5:22 am 5:49 am 6:05 am

•Every15minutesthrough7pm

•Every20minutesfrom7pmthroughlasttrip

Last full 2 am (Sun) 2:22 am (Sun) 2:49 am (Sun) 3:05 am (Sun)

sunday/holiday EastBOuND



•Every20minutesthroughouttheday


Monday – thursday WEstBOuND

sycamore Mill/3rd Van Buren/central Montebello






Friday WEstBOuND






Last full 2 am (Sat) 2:15 am (Sat) 2:42 am (Sat) 3:05 am (Sat)

saturday WEstBOuND



•Every15minutesthrough7pm

•Every20minutesfrom7pmthroughlasttrip

Last full 2 am (Sun) 2:15 am (Sun) 2:42 am (Sun) 3:05 am (Sun)

sunday/holiday WEstBOuND



•Every20minutesthroughouttheday


For detailed schedule information, visit valleymetro.org or contact Customer Service at 602.253.5000.

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MAPSTATIONS

PARK-AND-RIDES

1. Montebello / 19th Ave 2. 19th Ave / Camelback 3. 7th Ave / Camelback 4. Central Ave / Camelback 5. Campbell / Central Ave 6. Indian School / Central Ave 7. Osborn / Central Ave 8. Thomas / Central Ave 9. Encanto / Central Ave10. McDowell / Central Ave11. Roosevelt / Central Ave12. Van Buren / Central Ave Van Buren / 1st Ave13. Washington / Central Ave Jefferson / 1st Ave14. 3rd St / Washington 3rd St / Jefferson

15. 12th St / Washington 12th St / Jefferson16. 24th St / Washington 24th St / Jefferson17. 38th St / Washington18. 44th St / Washington PHX Sky Train (Airport Access)19. Priest Dr / Washington20. Center Pkwy / Washington21. Mill Ave / Third St22. Veterans Way / College Ave23. University Dr / Rural24. Dorsey / Apache Blvd25. McClintock / Apache Blvd26. Smith-Martin / Apache Blvd27. Price-101 Fwy / Apache Blvd 28. Sycamore / Main St

1. Montebello / 19th Ave 794 spaces2. 19th Ave / Camelback 410 spaces3. 7th Ave / Camelback 123 spaces4. Central Ave / Camelback 135 spaces17. 38th St / Washington 189 spaces24. Dorsey / Apache Blvd 190 spaces25. McClintock / Apache Blvd 300 spaces27. Price-101 Fwy / Apache Blvd 693 spaces28. Sycamore / Main St 802 spaces

approximate travel times in Minutes

65 Entire 20-mile route

25 Montebello to downtown Phoenix

40 Montebello to PHX Sky TrainTM

15 Downtown Phoenix to PHX Sky TrainTM

25 Downtown Phoenix to downtown Tempe

40 Downtown Phoenix to Mesa

15 Downtown Tempe to Mesa

august 2013 light rail retail locations how to ride ride · 2020-01-15 · your pass at the vending...

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