audubon clinic quality improvement project 2011-2012 optimizing dental health

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AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

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Page 1: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT

2011-2012

Optimizing Dental Health

Page 2: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Background

Page 3: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Background

Dental caries prevalence: 41% of children between age 2-11 years 80% of children between age 5-18 years

Visit to physician/visit to dentist: 250/1 89% of <1 year old have physician visits 1.5% of <1 year old have dentist visits

Average wait time to see a Pediatric dentist in NYC is 3-6 months.

Page 4: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

AAP Recommendations

Periodic oral health risk assessmentsDietary counseling and anticipatory guidanceUse of fluoride containing toothpasteFluoride varnish applicationEstablished dental home by 1 year of age

Page 5: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Aim Statement

Pediatric Dental Referrals:

Increase the percentage of patients referred to a pediatric dentist by 1 year of age from 10% to 40% by June 2012

Improve the teaching and anticipatory guidance for dental issues delivered by the pediatricians in our clinic

Include age based counseling for ages 1-3

Increase documentation of dental referrals and counseling

Page 6: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Baseline Measurement: July 2011

10%

90%

12-15 month olds with Referrals to Pediatric DentistNo Referral Given to Pediatric Dentist

Page 7: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Interventions

PDSA Cycle 1 QI Didactic for Health Care Providers Age-Appropriate Dental Information Handouts Dental Clinic Referral Sheets

Page 8: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Age-Appropriate Dental Information Handouts

Page 9: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Dental Clinic Referral Sheets

Page 10: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Interventions

PDSA Cycle 1 QI Didactic for Health Care Providers Age-Appropriate Dental Information Handouts Dental Clinic Referral Sheets

PDSA Cycle 2 Signs hung in Rooms Informed MAs, Nurses, and PFAs PFAs given copies of referral handouts

Page 11: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Dental Screening Poster

Page 12: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Chart Review

Patient Name

Page 13: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Interventions

PDSA Cycle 1 QI Didactic for Health Care Providers Age-Appropriate Dental Information Handouts Dental Clinic Referral Sheets

PDSA Cycle 2 Signs hung in Rooms Informed MAs, Nurses, and PFAs PFAs given copies of referral handouts

PDSA Cycle 3 Staff Education Dental Board created in Hallways

Page 14: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Dental Board

Page 15: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Chart Review: Results Table

Baseline Measurement

PhaseAfter PDSA

Cycle 1After PDSA

Cycle 2After PDSA

Cycle 3

% of 12mo Dental

Referrals

10

(4/38)

25

(5/20)

80

(20/25)

50

(16/33)

% of 15mo Dental

Referrals

10

(4/38)

40

(4/10)

77

(17/22)

70

(14/20)

% of 18mo Dental

Referrals N/A N/A N/A

70

(7/10)

Page 16: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Percent of Patients Receiving Dental Referrals

Basel

ine

Mea

sure

...

After P

DSA Cyc

le 1

After P

DSA Cyc

le 2

After P

DSA Cyc

le 3

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

10%

25%

80%

50%

10%

40%

77%

70% Dental Referrals 12mo

Dental Referrals 15mo

Page 17: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Percent of Patients Receiving Dental Referrals

A Different Way to Look at the Same Data

12mo 15mo

Baseline Measurement 0.1 0.1

After PDSA Cycle 1 0.25 0.4

After PDSA Cycle 2 0.8 0.77

After PDSA Cycle 3 0.5 0.7

5%

15%

25%

35%

45%

55%

65%

75%

85%

Per

cent

of

Pat

ients

Page 18: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Percentage of Patients with Scheduled Dental Appointments

Measurement After PDSA Cycle 1

After PDSA Cycle 2

After PDSA Cycle 3

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

12mo

15mo

Page 19: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

QI Project Final Chart Review: May 2012

12mo 15mo 18mo

dental referrals 0.424242424242424

0.65 0.6

dental appointment scheduled already

0.0606060606060606

0.05 0.1

5%

25%

45%

65%P

erce

nt

of

Pati

ents

Page 20: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Aim Statement Revisited

Pediatric Dental Referrals:

Increase the percentage of patients referred to a pediatric dentist by 1 year of age from 10% to 40% by June 2012

Improve the teaching and anticipatory guidance for dental issues delivered by the pediatricians in our clinic

Include age based counseling for ages 1-3

Increase documentation of dental referrals and counseling

✔✔

Page 21: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Limitations and Difficulties

“No Teeth” recorded on multiple charts when reviewed No dental referral given at that time

Ultimate outcome measure of the project is that each child has a dental "medical" home Project was limited in its ability to measure this

Anticipatory guidance for 1 year visit in Eclipsys does not prompt dental referrals But the anticipatory guidance page for the 2 year visit does

Page 22: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Limitations and Difficulties

“No Teeth” recorded on multiple charts when reviewed No dental referral given at that time

Ultimate outcome measure of the project is that each child has a dental "medical" home Project was limited in its ability to measure this

Anticipatory guidance for 1 year visit in Eclipsys does not prompt dental referrals But the anticipatory guidance page for the 2 year visit does

Page 23: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Spreading QI Project to Other ACN Sites

Page 24: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Fluoride Varnish: The Next Step?

oFluoride varnish can be applied by a Pediatrician in office and by Pediatric DentistsoFluoride Varnish is recommended for all high risk patients identified

Page 25: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

Alex Glick

Jennifer Guimbellot

Caitlin Haxel

Marleine Ishak

Elaine Lin

Genevieve London

Katie Offer

Ryan Morgan

Erin C. Qualter

Shawndip Sen

Evan Sherman

Rebecca Turcotte

Doctors:

Mariellen Lane

Connie Kostacos

Melissa Stockwell

Valerie Niketakis

Betsy Pfeffer

Karen Soren

Nikki Timko

Betsy Wedemeyer

Larry Williams

Daryl Wisler

QI at Audubon

Jackie Baker

Kelly Burke

Nitin Chanana

Wendy Chang

Amelie Collins

Danis Copenhaver

Nina Dadlez

Valerio Dorrello

Pam Fazzio

Cristina Fernandez

Sarah Fleet

Page 26: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

QI at Audubon

Nurses

Beverly Kim

Diana Decharo

Ernestina Amoah

Estela Padron

Jasmine Ortiz

Adora Brown

Vicki Bernstein

Medical Assistants

Doreen Pittman

Hasse Nolasco

Ivette Pinto-Velez

Jean Adedipe-Jonadu

Jessie Lyons

Stacyann Halm

Site Administrators and Patient Financial Advisors

Luis Brito

Dulcelyn Caba

Kecia Davis

Roxanne DeSoto

Alfred Mancebo

Vivian

Yajayra Rojas

Yoima Sosa

Kim Moore Steele

Tina Veloz

Page 27: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

QI at Audubon

Nurses

Beverly Kim

Diana Decharo

Ernestina Amoah

Estela Padron

Jasmine Ortiz

Adora Brown

Vicki Bernstein

Medical Assistants

Doreen Pittman

Hasse Nolasco

Ivette Pinto-Velez

Jean Adedipe-Jonadu

Jessie Lyons

Stacyann Halm

Site Administrators and Patient Financial Advisors

Luis Brito

Dulcelyn Caba

Kecia Davis

Roxanne DeSoto

Alfred Mancebo

Vivian

Yajayra Rojas

Yoima Sosa

Kim Moore Steele

Tina Veloz

Page 28: AUDUBON CLINIC QUALITY IMPROVEMENT PROJECT 2011-2012 Optimizing Dental Health

References

o http://www.usetinc.org/Libraries/THPS/Fluoride_Varnish_Manual.sflb.ashxo http://pediatrics.aappublications.org/content/115/1/e69.fullo http://www.youtube.com/watch?v=8A5jrVuxSHco http://www.aapd.org/media/Policies_Guidelines/G_CariesRiskAssessment.pdfo http://pediatrics.aappublications.org/content/122/6/1387.full.pdf+html