aucug cloud pbx, call queuing & sonus sbc's

38
NZ UC User Group 4 th August 2016

Upload: andrew-morpeth

Post on 14-Apr-2017

455 views

Category:

Technology


3 download

TRANSCRIPT

Page 1: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

NZ UC User Group

4th August 2016

Page 2: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

2

The document is for information purposes only and is subject to change without notice. Sonus has no obligation or commitment to develop or deliver any future release, upgrade, feature, enhancement or function described in this presentation except as specifically set forth in a written agreement.

This document is proprietary to Sonus Networks, Inc. and has been furnished on a confidential and restricted basis. This document shall be returned to Sonus Networks, Inc. upon request.

All Contents Copyright © Sonus Networks, Inc.  All rights reserved.  Any reproduction, use, display, or other disclosure or dissemination, by any method now known or later developed, of this material or the information contained herein, in whole or in part, without the prior written consent of Sonus Networks, Inc. is strictly prohibited.  

Disclaimer

Sonus Confidential and Proprietary

Page 3: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

3

1. Sonus Corporate Overview2. SBC Product Portfolio Roadmap3. Microsoft Cloud Connector Edition (CCE) and Sonus Cloud Link4. CCE Deployment Process

Agenda

Page 4: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

Sonus Corporate Overview

Sonus Confidential and Proprietary

Page 5: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

5 Confidential and Proprietary – FOR INTERNAL INFORMATION PURPOSES ONLY

Secure.

Intelligent.

Cloud.

Enabling and securing real-time communications at scale.

Sonus’ Mission

Sonus’ VisionUniquely positioned to be the leading provider of intelligent solutions that secure and assure real-time service delivery in the new Cloud architecture.

Page 6: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

6 Confidential and Proprietary – FOR INTERNAL INFORMATION PURPOSES ONLY

• Network Security• Transcoding• Encryption• Interworking• Highest Scale• Carrier Grade Availability

• Network Security• Transcoding• Encryption• Interworking• Highest Scale• Carrier Grade Availability• Plus…

Har

dwar

e

Softw

are

Sonus’ Vision

• Flexible Licensing• Cluster support• Dynamic scaling• SDN integration

Become the leading provider of intelligent solutions that secure and assure real-time service delivery in the new Cloud architecture.

Page 7: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

7

Where You’ll

Find UsThe World's Leading Tier One Service Providers

More than 350 U.S. Department

of Defense Locations

The Largest Banks, Airlines, Retailers and Manufacturersacross the Globe

$

Page 8: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

8 Confidential and Proprietary – FOR INTERNAL INFORMATION PURPOSES ONLY

Virtualized Product Portfolio

Application Virtualization on Servers

Application Virtualization in the Cloud

Virtualization LayerVirtualization Layer

Page 9: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

9 Confidential and Proprietary – FOR INTERNAL INFORMATION PURPOSES ONLY

Q1’16 Company Revenue was $59.2 Million

Q1’16 Cash and Investments were $142.4 Million, No Debt

Guided to 2016 Profitability

Headquartered in Westford, MA

Unique Intellectual Property: 200+ Patents

Global Employee Count of ~ 1,000; 49% R&D

Coverage Spanning 6 Continents and 120+ Countries

Broadest Portfolio of Service Provider and Enterprise SBCs

400+ Certified and Authorized Channel Partners

Financial Facts

KeyFacts

Page 10: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

10 Confidential and Proprietary – FOR INTERNAL INFORMATION PURPOSES ONLY

Sonus SBCs

Only SBC vendor with a third-party certification of performance (The Tolly Group) and single integrated user interface for SBC and Survivable Branch Appliance (SBA)

Broadest Portfolio of Lync & Skype for Business qualified SBCs

Page 11: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

11 Confidential and Proprietary – FOR INTERNAL INFORMATION PURPOSES ONLY

Has What Matters

Security

Intelligence

Scale

in the Cloud

Reliability

Page 12: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

SBC PORTFOLIO ROADMAPSBC Core and SBC Edge Platforms

Sonus Confidential and Proprietary

Page 13: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

13

10,000 Sessions

High Availability Media

Interworking

64,000 Sessions

High Availability Media

Interworking

150,000 Sessions

High Availability Media

Interworking

160 Sessions SBA Media

Interworking

600 Sessions SBA Media

Interworking

SonusSBC 1000

Sonus SBC 2000

SonusSBC 5110

SonusSBC 5210

SonusSBC 7000

Single Instance Multi-InstanceSonusSBC SWe

Sonus SBC Portfolio

Page 14: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

14

SBC Edge Roadmap SummaryRelease 5.0

Q3 2015

SBC EdgeSBC 1000SBC 2000

GA

Release 7.02H 16/1H 17

Development

Planning

Skype for Business Update

Skype for Business presence reporting

Simplified Provisioning Templates

Connected name delivery

NAT-RTP latching

Direct media

Numonix Recording on SBC 2000 ASM

NFS support, packet capture, and improved alarm history

Release 6.02H 2016

Nectar UCD Integration, along with mid-call reporting

Attendant Console /BossAdmin Application Peterconnect (JDM)

One Number Fax Support

FXS long loop support

IPv6 Support

Ethernet Bonding

Network based licensing

Easy configuration template additions

Bi-directional SfB SDN Interface Support

Release 6.12H 2016

Virtualized 1K/2K

Revised ASM to offer VM support and CCE Appliance

4 PRI Support on the SBC 1000

Brazil homologation

Additional Gb Ethernet Port on SBC 1000

Page 15: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

15

Major Functionality Areas Benefit

Virtualized SBC with common UI and feature set to the SBC 1K/2K

Deploy virtual SBC onto pre-existing virtual infrastructure, saving the customers costs on hardware & installation labor

4 PRI Support on the SBC 1000 Deploy up to 4 PRI SBC 1000 configurations at price points in line with the SBC 1000 platform (vs. the SBC 2000 platform)

Brazil homologation SBC 1000 may be connected to public networks in Brazil.

Revised ASM on general purpose SfB SBA offerings

Supports the addition of third party applications (no need for separate server) on SBA units, and CCE (Cloud Connected Edition) appliance offerings from Sonus/Sonus partners.

Additional Gb Ethernet Port on SBC 1000

SBC 1000 supports multiple WAN connections, reducing costs associated with VLANs.

Solution Themes Platforms Release Date StatusEdge Capacity Hardware OptimizationsCCE OfferingsVirtual Offering

SBC 1000SBC 2000 2H 2016 (Q4) Planning

SBC Edge Release 6.1

Sonus Confidential and Proprietary

Page 16: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

16

SBC Core Application Roadmap SummaryRelease 5.0

Aug 2015

SBC Core Application

SBC 7000SBC 5000SBC SWe

GA

Release 5.1.0S600, 6.0+2H 2016/1H 2017

Development

Planning

IMS/VoLTE Roaming, Scalability, Standards Compliance, HD Codec Negotiation and New Functions (e.g. ATCF, E-CSCF)

UC, Video and WebRTC Improvements

Access Improvements

Platform Hardening/Security

WebRTC Media Interworking and Exchange

Security

Access and Call Transparency

EMA/Platform Manager Usability

Release 5.0.1S600(Cloud SBC Phase 1)

Q3 2016

Cloud SBC Phase 2

Cloud Elasticity

Network Licensing

Microservices

Japan NNI

Release 5.1Q3 2016

Cloud Elasticity(PoC Quality)

Network Licensing(For Cloud Product only)

OpenStack Support

Cloud High Availability for Openstack

Virtual Customer Premise Equipment

Page 17: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

17

SBC Real-Time NFV Cloud Strategy

ScalableCloud Solutions

Cloud Elastic

Microservices

Licensing

Orchestration

SBC 7000 SBC 5xxx

CloudDatabase

AppsClusterAnalytics

Media

Cloud Elastic

Page 18: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

18

Network Wide Licensing Strategy

Licensing Portal pushes licenses to VNFs

Network licenses are floating

License levels adapt real-time based on network conditions

Web-based, self-service binding of purchased licenses to system ID

Using software technology from SafeNet

Site Licensing Server

Sonus Service

Elements

Licenses

Product License Manager

Self Service Licensing Portal

Licensed feature enforcement on each Sonus service element

Sonus Insight EMS

Page 19: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

Migrating to cloud – how do I get there?Microsoft Cloud Connector Edition (CCE) and Sonus Cloud Link

Page 20: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

20

Cloud PBX - PSTN connectivity options

PSTN services provided by

Microsoft

No equipment on premises

Integration with PSTN services on

premises

CCE with SBC on premises

Integration with PSTN services on

premises

Full Skype for Business Server

with SBC on premises

Online Hybrid On Premises

Page 21: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

21

Cloud PBX / PSTN worldwide rollout

VOICE

PSTN Calling

Cloud PBX WORLDWIDE

U.S. PHASED EXPANSION

Market expects customers to leverage “hybrid” Integrate with existing telephony infrastructure, phased user migration Maintain existing carrier contracts / choice for PSTN providers in each

location Local survivability using SIP trunk and/or TDM/Analog lines Benefit from all O365 capabilities while safely integrating voice

services at your pace

Today Future

Page 22: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

22

Cloud Connector Edition deployment

SFB Cloud PBX

Cloud PBX with On-premises PSTN connectivity

SBC 1000 & SBC 2000with new ASM & CCE

R6.1

Page 23: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

Sonus Cloud Link- Cloud Connector Edition (CCE)

Page 24: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

24

Introducing Sonus Cloud Link

Interconnects SIP, TDM and analog equipment/trunks to support Skype for Business On-Premises/Online migration at comfortable, desired pace (no hard cutover)

Secures VoIP infrastructure from intrusions and Denial of Service (DoS) Offers local survivability (including Skype for Business Survivable Branch Appliance)

to minimize call downtime in failure scenarios

SBC 1000Up to 24 FXS, 8 FXO, 8 BRI, 2 PRI

160 Sessions

SBC 2000Up to 16 PRI, 48 FXS

600 Sessions

Independently tested, award winning low to mid-range capacity Session Border Controllers for enterprise premise deployments

Page 25: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

25

SBC and/or Gateway Functionality

Security, Demark, Protocol and Transcoding support

SIP RegistrarNon-Skype SIP devices can register and interconnect

PBX/Key SystemPainless

interconnect PBX and Skype

for Business O365, enabling

co-existence and migration

TDM PBX/IP-PBX & Voicemail

Analog fax machine

Sonus SBCs, Enabling Hybrid

SIP Trunk to ITSP #1

T1/E1/BRI

SIP Trunk to ITSP #2

Analog SupportPhones, Fax,

Modem, Paging

CCE

Office 365Microsoft Office and Exchange

Skype Integration

AD caching/routing,

Presence for non-Skype

clients

Analog phones

Page 26: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

26

What is Microsoft Cloud Connector Edition (CCE)?

Microsoft Cloud Connector Edition (CCE) is software that provides PSTN connectivity through Office 365– Packaged VMs installed on customer hardware– Enables Cloud PBX users to use on-premises PSTN– Supports up to 500 concurrent calls

No IM, conferencing, or other functions locally– Users log in and are homed to Office 365– WAN resiliency vital to avoid potential downtime

Sonus SBC will host embedded CCE on ASM (2H2016) PSTN connectivity and survivability provided by

Sonus SBC via:– SIP – ISDN PRI– Analog

Microsoft CCE on COTS server

OR

Microsoft CCE on SBC ASM

Page 27: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

27

Sonus Cloud Link CCE integrated appliance

Updated ASM (Applications Solutions Module) – State of the art CPU and memory– Windows Server 2012 R2 Standard – CCE application / Setup Wizard

True appliance model– Firewalled off from the Network– No Internet Explorer, IIS or Windows

networking– Managed like an appliance, not a

server Internal Ethernet connection

– Configuration of IP via SBC GUI

SBC 1000 and SBC 2000 with new ASM and CCE

ASMCCE

“Bits”

Windows Server 2012 R2

SBC/GWFirewall / SBC

Ethernet

Office 365Microsoft Office and

Exchange

PSTN

SIPISDNAnalog

Page 28: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

28

Link to O365 down

Calls arrive over Local SIP trunk or ISDN

SBC detects outage, and invokes fail-over routing

Local AD cache within SBC used to identify users’ secondary contact number

Call re-routed seamlessly to secondary device– Mobile Phone– Local SIP device– Analog Phone

CCE Fail-over and Survivability

Office 365Microsoft Office and Exchange

SIPTrunks

E3/5 CAL +Open Licensing

Fax

Legacy PBX

ISDN / Analog

* Cloud Connector Edition VM’s

Skype for Business

CCE*

ServiceProvider

AD

Page 29: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

29

Sonus Cloud Link CCE Deployment Support Standalone High Availability (N+1)

O365 / Skype for Business Online

PSTNITSP

Page 30: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

Sonus Confidential and Proprietary

CCE Deployment Process

Page 31: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

31

Setup CCE – ASM Config, Generate CSR

Page 32: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

32

Setup CCE – Configure CCE: Standalone

O365 / Skype for Business Online

Public IP Address

DNS

Page 33: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

33

Setup CCE – Configure CCE: Standalone (With NAT)

O365 / Skype for Business Online

External PublicIP AddressNAT

External IP Address

DNS

Page 34: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

34

Setup CCE – Configure CCE: Standalone

Page 35: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

35

Setup CCE – Configure CCE: High Availability(Master)

Page 36: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

36

Setup CCE – Configure CCE: High Availability(Slave)

Page 37: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

37

Questions

Page 38: AUCUG Cloud PBX, Call Queuing & Sonus SBC's

Thank You

Confidential and Proprietary