Auto Technologies Telemanagement Systems

What is a Telemanagement System?

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Call tracking allows you to record call conversation, and track marketing campaign effectiveness by assigning a unique toll-free or local number to each advertising medium. Our web-based platform will illustrate which advertising efforts are generating customers and which can be eliminated, saving on overall marketing costs.

With our system, You’ll virtually never miss a sale due to a missed call again!

Vital information captured from inbound calls, intelligently presented via a secure website & email in real time .

Already have Toll Free numbers? No problem.

We have the ability to port your current Toll

Free numbers into our system and turn them into toll free or local “tracking” numbers!

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Effectively track

response rates

from marketing efforts

Discover what drives marketing success Online and offline, know exactly which marketing sources drive business and which do not. Track print media or website visitors to phone calls to see how keywords, Adwords, social networks and pages generate calls.

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Call Recording

Listen to call recordings to

identify training needs,

and know exactly what a

customer needs

Listen to your customers

With recordings available 24/7 you can really take time and listen to

your customer to identify training opportunities, reward employee

performance, and know exactly what a customer needs.

Improve lead generation & retention

With immediate alerts, you have the information you need to

resolve a potential customer’s issue and win back business.

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Resolve customer

issues and recover

revenue

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Capture the Callers information In real time all the while building a priceless lead Database of prospective buyers. Not only will a database, improve and measuring marketing programs, it will provide you with an avenue to manage your customer relationships

Call Recording Liability

In today’s “sue happy world” you must take the proper measures to protect you and your

company from “frivolous” lawsuits. With atts. you’ll have the recording to verify what was said, and what was not.

Advertising Tracking -Track your Marketing ROI: When you put our “tracking numbers” in your marketing you can look at and print all the graphs

you need to see/prove your marketing. No longer will you have to put together graphs and pie charts, your system takes care of that for you.

Track your personnel: See if your salespeople/receptionists are representing your company in your best interest, and treating the customers like you would want them to.

Geo Routing: This feature offers you the opportunity to have less phone numbers for national advertising campaigns. The call comes in and is routed the appropriate location according to the callers demographics.

Conversation recorded to manage customer service, avoid miss sales opportunities due to "Missed Calls", and or "Miss handled" Calls.

Benefits – FAQ – Value In Detail

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Export option: With the Export tool in your system, you are able to mail out follow up letters, Thank you cards, monthly specials etc., in addition to the obvious export to import into your Customer Management System.

Marketing: When you put our “tracking numbers” in your marketing you can

look at and print all the graphs you need to see/prove your marketing. No longer will you have to put together graphs and pie charts, your system takes care of that for you. Control your number: With our system, you are able to login and forward

your number. Log in and redirect the numbers in real time as often as you like.

Listen to your voicemail or answering machine After your system starts and your answering machine picks up, it records the message left. You are able to login from anywhere and listen to your messages!

•18. Track your personnel: See if your salespeople/receptionists are representing your company in

your best interest, and treating the customers like you would want them to.

Geo Routing: This feature offers you the opportunity to have less phone numbers for national advertising campaigns. The call comes in and is routed the appropriate location according to the callers demographics.

Benefits – FAQ – Value Continued

Log in Method

Different access levels determined by you. Log in from anywhere including your mobile phone.

Never miss another call

With our system you will not only have the ability to forward a line to another to avoid missing a call, but should you opt to not forward your numbers, you will still be able to log in and see the

data from all incoming calls at any time. The calls will be there for you to manage – call back, review, etc.

Toll free & Local Numbers

We can assign you toll free numbers from our pool of numbers in seconds. In most markets, we can

assign local “tracking” numbers. Why only capture the incoming calls from toll free numbers when you are able to capture the caller information and record calls from your local number? Vanity Numbers: We can assign Vanity numbers If the number is available, we can get it

Port numbers: We can “port” any or all of your current toll free numbers into our system, making

them “tracking” numbers. We won't turn it on until all numbers are ported so you never miss a call

during the port process. 8

More Benefits – FAQ – Value

Blacklist If you have toll free numbers, chances are you receive many telemarketing calls.

With our system, you are able to login, and “blacklist” these numbers.

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Track your personnel See if your salespeople/receptionists are representing your company in your best interest, and treating the customers like you would want them to. Geo Routing This feature offers you the opportunity to have less phone numbers for national advertising campaigns. The call comes in and is routed the appropriate location according to the callers demographics. Conversation Analytics technology* has transformed the call tracking landscape and uncovered a goldmine of data. Conversation Analytics offers game changing intelligence, which includes:

A. A revolutionary way to increase conversions on phone calls. B. How Conversation Analytics can be used to determine the lead quality and ROI of every call. C. How to drastically improve your employee sales performance on phone calls. D. The 45+ indicators that can be extracted from phone calls with Conversation Analytics and

how they can be used to optimize your marketing and sales process. - Based on Keywords/Phrases – Algorithms.

Live Person Monitoring* Same as above however, instead of Algorithms Measurement of the call a Scoring Expert Listens and Scores the Recorded Conversation * *Available with ATTS-II Gold **Available with ATTS - Platinum

Do you REALLY know what happens after the

phone rings?

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See which calls drive sales and revenue.

Ad Resource Customer Number

Export

Fwd

email

Recording

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• Reporting

• Advertising Resources

• Zip Code

• Geographical

• Login Activity Reports

www.autotechnologiesinc.com

atts is typically, substantially less than the competition, and your local phone companies toll free number services. *Let us know how many toll free or local phone numbers you require for all of your media types, with your estimated minute usage per month, and we will create a customized proposal for you. ►Our friendly, professional customer service makes ATTS the preeminent call capturing service in North America!

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