attitudes and job satisfaction (organizational behaviour)
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Attitudes and job satisfaction (organizational behaviour)TRANSCRIPT
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AttitudesAttitude is a mental position relative to a way of thinking or being
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Cognitive
Affective Behavior
Elements of attitudes
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Types of attitudes Job Involvement
Actively participate in his job
Organizational Commitment
Consider about achieving organizational goals
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Positive thinker ;Sees the invisibleFeels the intangibleAchieves the Impossible
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Choosing AttitudesYour choice can decide the out
come of your lifeNegative thoughts have no
power unless you empower them
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Job Satisfaction
The collection of feelings and beliefs that people have about their current job
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Job satisfaction and individual productivity.
Job satisfaction and organizational productivity.
Job satisfaction and OCB.Job satisfaction and customer
satisfaction
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How can Job satisfaction be measured?
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Determinants of Job Satisfaction
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Organizational Factors
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Personal Factors
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Attitudes Associated With Job Satisfaction
Kind of workPayRelationship with supervisorQuality of work conditionsSupervisionJob Security
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Relationship between Job Satisfaction and Performance
Satisfaction Performance
Sales person
Customer service
Satisfaction Performance
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Satisfaction Performance
Doctor
Relationship between Job Satisfaction and Performance
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SummaryManagers should watch employee attitudes:
◦ They influence behavior.Managers should try to increase job satisfaction and
generate positive job attitudes◦ They give warnings of potential problems◦ Reduces costs by lowering turnover, absenteeism,
tardiness, theft, and increasing OCBFocus on the intrinsic parts of the job: make work
challenging and interesting◦ Pay is not enough
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Thank You..M.I.M Iqram W.T.E.I Jayaweera N.P.K.S Karunathilake A.U Moragoda S.A.R Prasadini A.M. .U Thathsarani W.A.U.T Wickramasinghe W.M.C.R.T Wijesundara