at&t ohio guidebook part 2 - general terms and conditions...

AT&T OHIO GUIDEBOOK

PART 2 - General Terms and Conditions 1st Revised Sheet 12SECTION 1 - Definitions and Abbreviations Cancels Original Sheet 12

ATT TN OH-11-0049 Effective: May 19, 2011

1. DEFINITIONS OF TERMS (cont'd)

Service Area Function - See Part 15, Section 1 of this Guidebook.

Shared Tenant Service

The resale or sharing of local exchange service in a multi-tenant single building, or a contiguouscomplex of buildings under common ownership or management, on non-residence individual andPBX trunks, and Centrex stations.

The Company

The Ohio Bell Telephone Company d/b/a AT&T Ohio

Terminal

The designation given the equipment with which a circuit is connected or the equipment on which acircuit terminates.

(C)

AT&T OHIO GUIDEBOOK

PART 2 - General Terms and Conditions 1st Revised Sheet 14SECTION 1 - Definitions and Abbreviations Cancels Original Sheet 14


1. DEFINITIONS OF TERMS (cont'd)

Usual Working Hours

The hours between 8:00 A.M. and 5:00 P.M. on all normal working days, together with, in thecase of maintenance and repair forces, all other regularly scheduled work hours on normalworking days.

2. ABBREVIATIONS USED IN THIS GUIDEBOOK

BLES – Basic Local Exchange ServiceCCSA -- Common Control Switching ArrangementC/I -- Concentrator-IdentifierCO -- Central OfficeCOC -- Central Office CodeDA -- Directory AssistanceDID -- Direct Inward DialingFCO -- Foreign Central OfficeFX -- Foreign ExchangeFXE -- Foreign Exchange ExtensionHNPA -- Home Numbering Plan AreaLATA -- Local Access and Transport AreaLSA -- Local Service AreaMCC -- Miscellaneous Common CarrierMTS -- Message Telecommunication ServiceNEC -- National Electric CodeNESC -- National Electrical Safety CodeNPA -- Numbering Plan AreaNRC -- Nonrecurring ChargePBX -- Private Branch ExchangeUSOC -- Universal Service Order Code (See Note)V and H -- Vertical and HorizontalWATS -- Wide Area Telecommunications Service

Note: The Company does not use the Universal Service Order Codes for Centrex Services (Part 5of this Guidebook). The local codes used for these services are available in departmentalpractices.

(N)

AT&T OHIO GUIDEBOOK

PART 2 - General Terms and Conditions 2nd Revised Sheet 2SECTION 2 - Regulations Cancels 1st Revised Sheet 2


1. ESTABLISHING AND FURNISHING SERVICE (cont'd)

1.1 Applications For Service (cont’d)

B. Refusal to Provide Toll Service

Toll Service may be refused under the following conditions:

1. The Company when providing toll service, may “universally” block access to all toll providersfor nonpayment of any amount past due on a billed account. (C)

(D)

AT&T OHIO GUIDEBOOK





B. Refusal to Provide Toll Service (cont'd)

Toll Service may be refused under the following conditions: (cont'd)

When a prospective customer, who has previously been universally blocked for nonpaymentof toll charges by another carrier, seeks to select the Company as his or his 1+ carrier ofchoice, the Company may, subject to our toll deposit policies, require a deposit for tollservice.

The Company may furnish credit information, acquired from the Company’s ownexperiences with the customer, to consumer reporting agencies within the meaning of theFederal Fair Credit Reporting Act. The Company will follow all requirements that consumerreporting agencies must follow in issuing credit reports within the meaning of the FederalFair Credit Reporting Act.

Upon payment by the customer of all past due charges owed to the Company, the Companywill remove the block and all 1+ dialing capabilities, including 10-XXX, will be restored.

2. Toll and Long Distance Availability Limits

Regulations

a. The Company reserves the right to limit and/or restrict interLATA and/or intraLATA tolland long distance calling whether provided by the Company or another carrier, throughthe imposition of toll and long distance limits on Company residential customer accountsdeemed to be unsatisfactory credit risks for reasons including, but not limited to:

(1) Poor credit history with the Company.(2) No prior credit history.

b. The Company may utilize toll and long distance limits on customer accounts based onthe customer’s credit history with the Company. Customers deemed to beunsatisfactory credit risks will be assigned toll and long distance limits, within theparameters set forth in paragraph F, below. A customer’s credit classification will bedetermined in accordance with current Company guidelines.

c. The toll and long distance limit will be placed on all working telephone numbers on thecustomer’s account when two or more lines are billed together.

d. The Company will monitor toll and long distance activity on unsatisfactory credit riskaccounts and when the cumulative toll and long distance charges from participating tolland long distance providers exceeds the designated toll and long distance limit, allfurther toll and long distance calling will be restricted. Only toll and long distancecharges from toll and long distance providers that participate in the Toll and LongDistance Availability Limit Plan will be included in the calculation of the account’scumulative toll and long distance charges:

(1) Toll and long distance providers may participate in the Toll and Long DistanceAvailability Limit Plan by providing appropriate notification to AT&T Ohio.

(D)

(C)(C)(D)

(C)

(C)(D)

AT&T OHIO GUIDEBOOK

PART 2 - General Terms and Conditions 1st Revised Sheet 9SECTION 2 - Regulations Cancels Original Sheet 9




D. Use of Service (cont'd)

3. Resale and Sharing (cont'd)

a. General Regulations (cont'd)

(9) The Company will not be responsible for the manner in which the use of service orcharges are allocated to others by a customer of record who resells to or obtainsservices for sharing among end users. All applicable rates and charges for such servicewill be billed to the customer of record.

(10) Service orders for resale and sharing arrangements will be accepted by the Companyonly from the customer of record; provided, however, the Company will respond torepair and maintenance requests from end users and, in such circumstances, thecustomer of record will be responsible for any maintenance of service charge that maybe billed by the Company.

(11) The rates and charges for service which is resold or shared shall be determined asprovided in this Guidebook or pursuant to contract. (C)

AT&T OHIO GUIDEBOOK





D. Use of Service (cont'd)

3. Resale and Sharing (cont'd)

c. Centrex Resale and Sharing (cont’d)

(4) Each Centrex-based resale or sharing system may be established by a customer ofrecord only within a single central office switching unit. This regulation does not prohibitthe connection of an end user client PBX to Centrex service. However, any Centrexstation lines connected to end user client PBX systems shall be charged for by theCompany at PBX trunk rates as set forth in Part 4, Section 2 of this Guidebook. Uponrequest, Centrex service shall be provided via ground start Centrex station lines at ratesand charges equal to PBX trunk rates as set forth in Part 4, Section 2 of this Guidebook.

(5) Centrex service shall be available for resale or sharing in central offices wherever Centrexservice is available, subject to the availability of existing facilities within such offices. Forservice (except directory listing service) provided to residential customers connected toCentrex-based resale or sharing systems, the customer of record shall be charged by theCompany at non-residence Centrex rates.

(6) Direct interconnect of Centrex systems belonging to unaffiliated end user customers isprohibited.

(C)(C)

AT&T OHIO GUIDEBOOK




1.1 Applications For Service (cont'd)

E. Assignment or Transfer of Service

Except as otherwise specifically provided in this Guidebook, the service of a customer may,upon the consent of the customer and provided there is no interruption or relocation of theservice, be assigned or transferred as follows:

1. Non-Residence Service

a. To another individual, partnership, association or corporation, provided 1) there is nooutstanding indebtedness related to contracted-for services, including advertising inclassified directories, or 2) if any such outstanding indebtedness exists the individual,partnership, association or corporation assumes all such outstanding indebtedness andthe unexpired portion of the contract.

b. To a receiver, trustee or other person appointed by a court or acting pursuant to law inbankruptcy, receivership, reorganization, insolvency, liquidation or other similarproceedings, provided 1) there is no outstanding indebtedness related to contracted-forservices, including advertising in classified directories or 2) if any such outstandingindebtedness exists the receiver, trustee or other person appointed by a court or actingpursuant to law in bankruptcy, receivership, reorganization, insolvency, liquidation or othersimilar proceedings assumes all such outstanding indebtedness and the unexpired portionof the contract.

2. Residence Service

a. If the customer no longer resides at the premises to be served, to another individual.

b. If the customer continues to reside at the premises to be served, to another individualprovided the transferee assumes all outstanding indebtedness for such service and theunexpired portion of the initial contract period applicable to such service, if any.

3. The regulations and conditions contained in this guidebook concerning the establishment ofservice for and the furnishing of service to applicants and customers shall apply to suchassignee or transferee.

(N)

(N)

AT&T OHIO GUIDEBOOK



1. ESTABLISHING AND FURNISHING SERVICE (cont’d)

1.4 Telephone Numbers

The customer has no property right in the telephone number which is assigned by the Companynor any right to continuance of service through any particular central office, and the Companyreserves the right to change the telephone number or the central office designation, or both, of acustomer whenever it deems it necessary to do so in the conduct of its business.

1.5 Denial or Termination of Service

A. The Company may deny or terminate any or all local service at one or more or all of the samecustomer's premises for the following reasons:

1. Abandonment of the service;

2. Nonpayment of any past due charges in accordance with OAC 4901:1-6-12.

(a) Temporary Access To 9-1-1 Service

The Company will continue to follow its existing procedures for disconnection of localexchange service. However, for a period of 14 days following any disconnection fornon-payment of a customer’s telephone exchange service, a residential customer willhave outgoing access to 9-1-1 service provided on the disconnected access line. If,however, the customer has another active local exchange service line at the sameservice address, the 14-day outgoing access to 9-1-1 service will not be placed on thedisconnected line. Where 14-day outgoing access to 9-1-1 service is provided on adisconnected line, all other incoming and outgoing calls on the disconnected line will beblocked. Once the 14-day period ends, complete disconnection will occur, and accessto 9-1-1 service will no longer be available from the disconnected line.

3. Nonpayment of any sum on any final account.

4. Abuse or fraudulent use of service as set forth in 1.5.D following;

5. Any other violation of the regulations of the Company; or

6. Upon objection to the continuance of service made by or on behalf of any governmentalauthority.

Subsequent to the completion of an order to discontinue local service, it will be re-establishedonly upon the basis of a new service application.

(C)

(N)

(N)

(C)

AT&T OHIO GUIDEBOOK




1.5 Denial or Termination of Service (cont'd)

B. In addition to A preceding, the nonpayment of past due charges may result in the disconnectionof toll service. (C)

(D)

(D)

AT&T OHIO GUIDEBOOK




1.5 Denial or Termination of Service (cont'd)

B. (cont'd)

1. The Company shall respond promptly to customer inquiries pertaining to charges for IXC tollservices, either by handling the inquiry itself, or referring it to the IXC, depending on thenature of the customer's inquiry.

C. When service is restored after temporary denial, the Company will make a pro rata allowance atthe schedule rate for the service denied, beginning with the day following the denial. However,when the service is restored on the same day as the denial, no credit will be given.

D. Abuse or fraudulent use includes, but is not limited to:

1. The use of service or facilities of the Company for a call or calls anonymous or otherwise, ifin a manner reasonably to be expected to frighten, abuse, torment or harass another;

2. The use of profane or obscene language;

3. The impersonation of another with fraudulent intent;

4. The use of the service in such a manner as to interfere with the service of others or toprevent others from making or receiving calls over their telephone service;

5. The use of the service for any purpose other than as a means of communication;

6 The use of service or facilities of the Company to transmit a message or to locate a personor otherwise to give or obtain information, without the payment of the applicable localmessage charge or message toll charge; and

7. The obtaining, or attempting to obtain, or assisting another to obtain or attempt to obtain,local or message toll telephone service, by rearranging, tampering with, or makingconnection with any facilities of the Company, or by any trick, scheme, false representation,or false credit device, or by or through any other fraudulent means or device whatsoever,with intent to avoid the payment, in whole or part, of the regular charge for such service.

E. When some or all of a customer’s services have been denied or terminated in accordance withthis guidebook through the completion of a Company service order, the customer may be heldresponsible for fees associated with collection efforts, including attorney’s fees.

(C)

(N)

(N)

AT&T OHIO GUIDEBOOK



2. PAYMENT FOR SERVICE (cont’d)

2.3 Advance Payments and Deposits (cont’d)

B. Deposits

The Company may, in order to safeguard its interests or those of an IXC for whom the Companyis an authorized agent, require an applicant or a customer to make suitable deposit to be held bythe Company or IXC. In addition, the Company may require customers who file for bankruptcy tofurnish adequate assurance of payment in the form of a deposit or other security in accordancewith the U.S. Bankruptcy Code, Section 366. Deposits for residential BLES service shall be inaccordance with OAC 4901:1-6-12(C)(10). Further, the Company may require toll caps in lieuof, or in combination with, a deposit or advance payment to establish creditworthiness.

(C)(C)

AT&T OHIO GUIDEBOOK




2.3 Advance Payments and Deposits (cont'd)

B. Deposits (cont'd)

The fact that a deposit has been made in no way relieves the applicant or customer fromcomplying with the Company's regulations as to advance payments and the prompt payment ofbills. At such time as the contract is terminated, such amount of the deposit as is necessary willbe applied to any indebtedness to the Company for telephone service charges. A deposit maybe refunded or credited to the customer's account at any time prior to termination of the contractin accordance with the Company’s policies.

2.4 Customer Billing Adjustments

The Company will issue applicable billing credits for Basic Local Exchange Service (BLES) outages aspresubscribed by O.A.C. 4901:1-6-12(C).

(D)

(D)

(N)(N)

AT&T OHIO GUIDEBOOK




2.5 Effect of Charge Increases on Pending Orders

A customer who orders service or equipment installations, moves or changes prior to theeffective date of any increase in the one time charge applicable to such work will be subject tothe one time charge in effect at the time such customer's order was received by the Companyprovided such work is completed within the Company's normal installation interval in effect atthe time such order was placed. The Company's normal installation interval is the intervalbetween the date an order is taken and the earliest date the order can be completed inaccordance with the standard work schedules on the date the order is taken. However, ifsubsequent to the effective date of the increase in the one time charge, the completion of suchwork is delayed beyond the Company's normal installation interval and the delay is not causedby the Company, such customer will then be subject to the one time charge in effect at the timethe work is completed by the Company. A part of an order which is completed prior to theeffective date of any increase in the one time charge and which is subject to billing prior to thecompletion of the entire order in accordance with the Company's billing practices shall besubject to the one time charge in effect on the date said part is completed although the totalwork is not completed, due to customer-caused delay, by the effective date of the increase.One time charges as used in this paragraph include Service and Equipment charges, move andchange charges, installation charges, nonrecurring charges and nonrecurring charge options.

2.6 Returned Check Charge

When a customer's check is not honored by their bank and the check is returned to theCompany due to "insufficient funds" in the customer's account or similar reasons, a "ReturnCheck Charge" will apply.

Charge

Business $25.00Residence 25.00

2.7 Individual Customer Contracts

The Company may offer services to individual customers for terms and for rates and chargesthat differ from those stated in this Guidebook. Individual contracts will specify these terms,length of service, conditions and rate levels applicable to those specific customers.

2.8 Late Payment Charges

A late payment charge will be applied to customer bills which remain unpaid after the due date.See P.U.C.O. Tariff No. 20, Part 2, Section 2 for the applicable rate, terms and conditions.

(C)

(N)

(N)

(C)

(C)

(C)(D)(D)

(D)

AT&T OHIO GUIDEBOOK

PART 2 - General Terms and Conditions 3rd Revised Sheet 22SECTION 2 - Regulations Cancels 2nd Revised Sheet 22


2. PAYMENT FOR SERVICE (cont'd)

2.9 Convenience Fee for Payment Made with a Company Representative

A fee may apply for each instance of payment of charges made with a CompanyRepresentative, when authorized by the subscriber, for one-time electronic payments by check,credit card, or by any other discretionary method that may be accepted by the Company. Thesubscriber would be informed by the Company Representative of any applicable charges priorto processing the subscriber's payment and given the opportunity to be transferred to theautomated payment system to avoid this charge.

This fee would not apply when automated payment systems are unavailable due to systemoutages. This fee would also not apply for payments taken directly by subscribers to authorizedCompany payment locations, payments mailed in, payments made using self service paymentoptions, or automatic funds transfer.

Customers who are physically unable to use other payment alternatives, including theautomated system, and who inform the Company Representative of such limitations on eachcall, would not be subject to the fee. The Company reserves the right to require medicalcertification.

Charge

Business $5.00Residence 5.00

2.10 Customer Service Record (CSR)

Upon customer request, the Company will provide a Customer Service Record (CSR) tobusiness customers on either a one time or monthly basis at the following rates and charges perpaper copy. Business customers may cancel their monthly CSR request without penalty.Business customers will also be provided with an online tool that will enable them to downloadtheir CSR without incurring the charge.

A CSR may be mailed at no charge to a business customer when the customer establishes newservices, moves locations or transfers billing responsibility.

A CSR may be provided to a residence customer at no charge.

The CSR will include a brief description of the customer’s service offerings, quantity and type ofservices, dates of service installation and/or changes and applicable monthly rates. The CSRmay also include, but is not limited to, the following information:-Billing Name-Billing Address-Billing Telephone Number (BTN)-Working Telephone Numbers-Terminal Numbers-Universal Service Order Codes (USOCs)-Tax Codes

Charges Nonrecurring Charge Monthly Rate USOC

One-Time Request, per CSR $5.00 - NR9C5Monthly Request, per CSR - $5.00 OBMCR

(N)

(N)

(N)

(D)

AT&T OHIO GUIDEBOOK



7. DISASTER PLANS

7.1 Disaster Relief Plan /1/

When a business customer’s premise is destroyed or partially destroyed by meansbeyond the control of the customer, i.e., natural disaster or fire, the following emergencyplan will go into effect, except as provided pursuant to the Major Disaster Relief Planbelow:

- The Service Connection Charge to re-establish the local exchange access line afterthe disaster will be waived.

- The monthly rate and associated Service Connection Charge will be waived for thirtydays for the following services:

- Call Forwarding- Call Forward Busy Line- Call Forward Don’t Answer- Remote Call Forward- Message Waiting Indicator

7.2 Major Disaster Relief Plan

To assist in cases of state and/or federally recognized disasters, AT&T Ohio may providespecial offerings of its products and services to residence and business customers. Suchdisasters include, but are not limited to, natural disasters, terrorism, military action or war.

The offering(s) will be limited in duration.

/1/ See additional relief on installation, moves or changes in Part 3, Section 1, Sheet 24 of thisGuidebook.

(C)

(D)(D)

AT&T OHIO GUIDEBOOK



8. MEET POINT BILLING ARRANGEMENTS

When facilities are provided jointly by the Company and one or more other telephone companies,and a Commission approved multiple bill, multiple tariff (MBMT) arrangement is in place betweenthe Company and the other telephone company or companies, the regulations and prices of suchother telephone companies apply for the equipment and facilities furnished by them for use inconnection with the service provided by the Company.

When the Company and one or more other telephone companies involved in provisioning servicesoperate under a meet point multiple billing arrangement, and a Commission approved MBMTarrangement is in place between the Company and the other telephone company or companies, theportion of the circuit(s) located in that telephone company’s area will be billed by that company.Under this arrangement, AT&T Ohio will bill the customer for their portion of the circuit(s) located inits territory at its tariffed rates, while the other telephone company or companies involved will bill thecustomer at their tariffed rates for the portion of the circuits located in their company territory.

9. REWARDS AND INCENTIVES

From time to time, AT&T may offer an incentive or reward card when customers purchase orsubscribe to AT&T products or services. Customers may use these incentive or reward cards to payfor AT&T services.

/1/ Material formerly appeared on Sheet 37.

/1/

/1/

(C)

AT&T OHIO GUIDEBOOK

PART 2 - General Terms and Conditions 3rd Revised Sheet 37SECTION 2 - Regulations Cancels 2nd Revised Sheet 37


/1/ Material now appears on Sheet 33.

/1/

/1/

(D)

(D)

AT&T OHIO GUIDEBOOK

PART 2 - General Terms and Conditions 1st Revised Sheet 2SECTION 4 - Temporary Suspension of Service Cancels Original Sheet 2


1. TEMPORARY SUSPENSION OF A PORTION OF SERVICE (cont’d)

F. Rates and Charges (cont’d)

4. In the event a portion of a service which is subject to an initial contract period of one month istemporarily suspended prior to the expiration of that one month period and subsequentlydiscontinued, a minimum charge of one month's rate for the item involved will apply in addition tothe charges for the period of suspension.

5. A minimum charge of one month's rate for the provision of each item of equipment is applicableto each item of equipment between periods of suspension.

2. TEMPORARY SUSPENSION OF RESIDENCE SERVICE

A. At the request of a customer and where equipment arrangements permit, temporary suspension ofany grade of residence service will be provided for a period not to exceed nine months. Callingpersons will be informed that the service is temporarily suspended at the request of the customer.

B. Temporary suspension of service is provided for a customer's entire residence service, not for aportion thereof.

C. Neither inward service nor outward service shall be provided during the period of suspension onthe service suspended.

D. Temporary suspension is not applicable to directory listings.

E. Temporary suspension of service and its restoral are subject to the receipt of the customer'srequest in sufficient time to permit the Company to effect the necessary arrangements.

F. The Company reserves the right to refuse temporary suspension of service in the case of acustomer whose account is delinquent.

G. RatesMonthly Rate USOC

1. Temporary suspension of residence service,each period of suspension. $5.10 SUS

2. A monthly recurring rate equal to 50% of the end-user access line charge, as specified in Part 4,Section 2 of this Guidebook or P.U.C.O. Tariff No. 20, will also apply.

3. If a customer has an additional listing, the charge for that additional listing will continue duringthe suspension period.

4. If the customer has either Private Listing Service or Semi-Private Listing Service, the charges forthese services will continue during the period of suspension.

5. A minimum of one month's rates for the entire residence service will apply between periods ofsuspension.

6. Service may be suspended temporarily prior to the expiration of the initial contract period. Whenservice is so suspended, such contract period shall not be extended by the length of the periodof suspension. However when service is suspended prior to the expiration of a one month initialcontract period and subsequently discontinued, a minimum charge of one month's tariff rates forthe entire service will apply in addition to the charges for the period of suspension.

(N)

(N)

AT&T OHIO GUIDEBOOK

PART 2 - General Terms and Conditions 1st Revised Sheet 22SECTION 8 - Promotional Service Offerings Cancels Original Sheet 22


2. PROMOTIONAL OFFERINGS – ADDENDUM (cont’d)

CompleteLink Loyalty Program Promotion

A retail promotional period will be established from May 1, 2002 through April 30, 2003.

Business customers with ValueLink Extra or ValueLink Extra - Select term agreements that expireas of January 1, 2002 or that are about to expire, are eligible for additional MARC discounts whenthey sign a new CompleteLink one, three or five year term plan.

Customers signing a one year CompleteLink term agreement will receive a 1% MARC bill credit onthe 13th month anniversary of their plan.

Customers signing a three year CompleteLink term agreement will receive a 2% MARC bill creditpayable on the 13th, 25th and 37th month anniversary of their term plan.

Customers signing a five year CompleteLink term agreement will receive a 3% MARC bill creditpayable on the 13th, 25th, 37th, 49th and 61st month anniversary of their term plan.

Each bill credit shall be the equivalent of 1%, 2%, or 3% (dependent on the length of the termagreement) of the minimum annual revenue commitment (MARC) subscribed to by the customerand shall appear on the customer's bill within sixty days of the anniversary date.

Additional Line Retention $10 Promotion

A promotional period shall be established from August 9, 2008 through September 30, 2011.

Eligible customers who agree to keep their additional network access line and Select FeaturePackageSM or Complete Choice Enhanced will receive a $10 monthly credit for as long as thepackage and additional line are retained. Eligible customers are existing residential customers whocall to disconnect their additional network access line and then decide to retain the additionalnetwork access line and package or newly subscribe to Complete Choice Enhanced with AT&TOhio.

The non-recurring package charges will be waived when the customer newly subscribes toComplete Choice Enhanced in order to qualify for this offer.

If the customer disconnects the additional line or the package any future discounts will cease. If thecustomer moves from their current location, any further discounts will cease.

This discount cannot be combined with any other regulated retention offer. This promotion can beused to cover one additional line only.

Online Installation Charge Waiver

A retail promotional period shall be established from January 1, 2009 through December 31,2011.During that time, eligible residential customers will receive a waiver of the nonrecurring serviceordering, line connection and central office connection charges to install the network accessline.

Eligible residential customers are those new and/or existing residential customers whoestablish up to three network access lines with AT&T Ohio via the online ordering system atwww.ATT.com.

(N)

(N)

AT&T OHIO GUIDEBOOK

PART 2 - General Terms and Conditions Original Sheet 100SECTION 8 - Promotional Service Offerings



Residence Access Line Retention Promotion

A retail promotional period shall be established from November 1, 2010 through September 30,2011. Eligible residence customers are those customers who call to disconnect their access line(s)and then decide to retain the line(s) and have, or newly subscribe to a Custom Calling feature oneach line. Eligible customers will receive a $5.00 bill credit per month, per line for up to two accesslines, for a maximum of 12 months.

Eligible customers may receive this offer only once during the offer period, and must keep therequired services for 30 days to receive the benefit of the offer. The customer’s bill will be credited$5.00 each month per line that both the access line(s) and the Custom Calling feature(s) areretained. If the customer disconnects the line(s) or the required feature(s) or moves from theircurrent location, the remaining benefits will cease. This offer may not be combined with any otherAT&T Ohio residence retention offers that provide a monthly discount.

Customers subscribing to Complete Choice Enhanced or Complete Choice Basic must have hadthe access line in service for a minimum of 60 days before becoming eligible for this offer.

Paperless Bill and Auto-pay Incentive

A Paperless Bill and Auto-pay Incentive will be offered from June 28, 2010 until June 27, 2011.During this period, residential customers who sign up for paperless billing will be eligible to receivea $10 Visa Reward Card. In addition, residential customers who sign up for auto-pay from a bankaccount will be eligible to receive a $10 Visa Reward Card. No incentive will be provided tocustomers who sign up for auto-pay using a credit card. The customer must retain paperless billingand/or auto-pay for 90 days in order to receive the reward(s). There is a maximum reward of $20per account.

Eligible customers are those residential customers not currently subscribed to paperless billing orauto-pay, and who agree to receive their bill electronically and/or who agree to auto-pay.

Competitive Acquisition Installation Charge Waiver

A retail promotional period will be extended from January 1, 2008 through December 31, 2011.During the promotion period, the normally applicable nonrecurring Service Ordering, Central OfficeConnection and Line Connection Charges will be waived for residence customers returning to theCompany. The nonrecurring charge associated with adding features will also be waived.

Eligible customers are those residence customers who have at least one local exchange accessline or equivalent (e.g. a wireless line in lieu of a wired line) with a carrier other than the Companyat a service location that can be served by the Company. Customers must reside in a Companylocal service area or customers must be moving from an AT&T local service area in a state andlocation where AT&T provides local exchange access service as an incumbent local exchangecarrier. Employees of the Company and its affiliates are not eligible

AT&T OHIO GUIDEBOOK




$5 for 12 Months Retention Promotion

A retail promotion is available, from July 13, 2010 through December 31, 2010, to existingresidential customers who contact the Company for the purpose of discontinuing their residentialaccess line(s) but decide to retain them.

During the promotion period, customers who agree to keep their access line(s) and maintain ornewly subscribe to the Complete Choice Basic or Complete Choice Enhanced package will beeligible for a $5.00 credit on their monthly bill for 12 (twelve) months. The bill credit is applicable to amaximum of two access lines, providing the package requirement is met on each line, and willappear on the second billing cycle after the order is issued.

Customers must have their access line(s) in service for a minimum of 60 days before the customerbecomes eligible for this offer. The customer is not eligible for this offer if downgrading service fromthe Complete Choice Enhanced package to the Complete Choice Basic package. If the customerdiscontinues the package before the next bill period date in which a credit is due, any furtherbenefits available under this offer will cease and the credit will be discontinued. If the customermoves from their current location, any further benefits available under this offer will cease. The non-recurring charge(s) to add features (and any package installation fee, if applicable) will also bewaived if the customer adds a new package to qualify for this offer.

This offer is available only one time during the promotional period for a maximum of 12 monthlycredits. This offer may not be combined with any other retention promotion that provides a monthlydiscount.

Residential Movers Service Connection Charge Waiver

This promotional offer will be effective from July 20, 2008 through September 30, 2011.

During the promotional period, residential customers who agree to remain customers of theTelephone Company are eligible to receive a waiver of the nonrecurring Service Order, LineConnection and Central Office charges normally applicable to the installation of an access line.Customers are eligible for waivers on the primary access line and up to two additional access linesthat are being moved to AT&T Ohio.

Eligible customers are those residence customers who are existing AT&T residence customers whoare transferring to AT&T Ohio from a location within AT&T Illinois, AT&T Indiana, AT&T Ohio,AT&T Michigan or AT&T Wisconsin service territory.

This offer cannot be combined with other retention or Win/Winback offers.

Mobility National Retail Service Connection Charge Waiver

A retail promotional period shall be established from January 1, 2009 through December 31, 2011.During this promotional period, eligible AT&T residence customers who place their order for newphone service with AT&T will receive a waiver of the line connection, service order and central officecharges.

Eligibility customers must subscribe to an AT&T network access line and a minimum of CompleteChoice Basic via an AT&T Mobility store or a National Retailer.

AT&T OHIO GUIDEBOOK




Complete Choice Basic Promotion

This promotional offer will be available to eligible residential customers beginning March 1, 2011through June 30, 2011. This offer allows eligible residential customers who purchase CompleteChoice Basic to receive an $8.05 bill credit for 12 months.

Eligible customers are those residential customers who have at least one local exchange accessline or a substitute service (e.g. a wireless line or VoIP service) with a provider other than AT&T at aservice location where AT&T provides local exchange access service as an incumbent localexchange carrier.

Eligible customers must request the qualifying service in the same name at the same address as theexisting service, unless they are planning an imminent move – within 30 (thirty) days of respondingto the offer – from one address in an AT&T incumbent local exchange area to another address in anAT&T incumbent local exchange area.

An initial credit of $32.20, for the first four months of service, will be applied on the fourth billingcycle. The customer is required to maintain the required service for at least 90 days in order toreceive the credit. No credit will be given if the customer disconnects prior to the 4th billing cycle.

Customers will also receive an $8.05 credit per month for months 5-12.

This offer may not be combined with other local service offers that provide a monthly recurringdiscount.

This offer is not available to customers who are switching service between AT&T affiliatedcompanies.

$5 Residence Access Line Retention Promotion

Eligible residence customers who call to disconnect their access line(s) and decide to retain theline(s) between the offer period of August 8, 2008 through March 9, 2009, will receive a $5.00 billcredit per line for up to two access lines, for as long as they retain the line(s) and Caller ID.

Effective March 10, 2009 through October 31, 2010, eligible residence customers who call todisconnect their access line(s) and decide to retain the line(s) will receive a $5.00 bill credit for amaximum of 24 months, provided the access lines are retained.

Eligible customers are those residence customers who call to disconnect up to two access line(s),and then decide to retain the line(s) and have, or newly purchase, Caller ID per line when they callto disconnect. The nonrecurring charges associated with adding Caller ID will also be waived.

Eligible customers may only receive this offer once during the offer period. Customers must keepthe required services for 30 days to receive the benefit of this offer. This offer may not be combinedwith other AT&T Ohio residence retention offers that provides a monthly discount. Customer bills willbe credited $5.00 each month per line that the access line(s) and Caller ID are retained, up to 24months. If the customer disconnects the line(s) or Caller ID the remaining benefits will cease. If thecustomer moves from their current location the remaining benefits will cease.

This offer is not available to subscribers of Complete Choice Basic or Complete Choice Enhanced.

AT&T OHIO GUIDEBOOK

PART 3 - Service Charges 1st Revised Sheet 2SECTION 1 - Service Charges Cancels Original Sheet 2


1. SERVICE ESTABLISHMENT AND CHANGE CHARGES (cont’d)

1.1 Definitions of Terms used in this Section (cont’d)

Simple Service

Simple residence and non-residence exchange service includes network exchange access linesand their associated facilities and equipment which met all of the following conditions:

1. The network access lines are served from their normal serving central office.

2. All terminations of the network access lines are confined to a single continuous property.

3. Customer premises equipment connected to such network access lines is limited to non-keytelephones with associated miscellaneous or supplemental equipment.

Where more than one exchange service is billed on a single account, the multi-line account isconsidered simple only when all the network access lines meet the criteria as outlined in 1.through 3 preceding.

1.2 General Regulations

A. Nonrecurring charges (NRC) are applicable for the following work functions required toestablish exchange service:

1. Service Ordering Charge - A nonrecurring charge which covers receiving, recording andprocessing information necessary to execute a customer's request for service.

2. Central Office Connection Charge - A nonrecurring charge for establishing or changingcentral office connections which may include, but are not limited to, circuit design workand establishing or changing central office connections.

3. Line Connection Charge - A nonrecurring charge for performing any of the operationsassociated with the connection of the network access line and a network interface.

4. Network Wiring Charge

A one time charge consisting of a time sensitive network wiring charge required to performcustomer requested work on the customer's premises, except work required to establishor reestablish network access.

(C)

AT&T OHIO GUIDEBOOK

PART 3 - Service Charges 2nd Revised Sheet 3SECTION 1 - Service Charges Cancels 1st Revised Sheet 3


1. SERVICE ESTABLISHMENT AND CHANGE CHARGES (cont'd)

1.2 General Regulations (cont'd)

B. Service Establishment and Change Charges apply in addition to all other rates and charges forservices provided by the Company.

C. The charges specified in this section contemplate work being performed by the Companyduring the usual working hours on normal working days. When, at the specific request of thecustomer or applicant for service, work is performed at other times, either for the convenienceof the customer or applicant for service or for other reasons not under the control of theCompany, the expense incurred by the Company in excess of the normal expense of suchwork, when performed during usual working hours on normal working days, may be billed to thecustomer or applicant for service, in addition to the charges otherwise applicable.

1.3 Nonrecurring Charges

A. Application of NRCs to Establish Services

Except where otherwise specified in paragraph 1.3, the same nonrecurring charges apply toresidence and non-residence.

Waiver of Nonrecurring Charges

Transfer of Service Involving Resale

The Central Office Connection and Line Connection Charges do not apply to the transfer of anexisting central office line serving a reseller's end user when there is no interruption of service.

Business Network Access Line Win/Winback Waiver

Customers who currently have their business service with another carrier and establishbusiness service with AT&T Ohio will receive a waiver of the normally applicable ServiceOrdering charge, Line Connection charge and Central Office charge when ordering andinstalling business network access lines or PBX trunks. To qualify, the customer must committo a minimum of a one year access line or usage term plan. This waiver may not be combinedwith other access line nonrecurring waiver offers that might be available at the time ofconversion and is not applicable to Flexline, Centrex, ISDN, or coin service lines. This waiveris not available to customers who have had their service disconnected for non-payment or whohave any past due bills for service owed to the Company.

Vertical Services Win/Winback Waiver

Customers who currently have their business service with another competitive local exchangecarrier within the AT&T Illinois, AT&T Indiana, AT&T Michigan, AT&T Ohio, or AT&T Wisconsinservice areas and who establish local exchange business service with AT&T Ohio will receivea waiver of the normally applicable non-recurring service establishment charges associatedwith Custom Calling Services ($7.30) and Advanced Custom Calling Services ($7.30).Qualifying customers must add the above named service(s) during their initial serviceestablishment order and must subscribe to a minimum of at least a 12 month access line orusage term plan in order to qualify for this waiver. This waiver is not available to customerswho have had their service disconnected for non-payment or who have any past due bills forservice owed to the Company. All other terms and conditions applicable to the eligible termplans, as appropriate, will apply. This waiver cannot be combined with other Business AccessLine and Trunk Line non-recurring charge waiver or credit offers. This waiver is not applicableto Centrex, ISDN, Flexline, or coin service lines.

(N)(N)

AT&T OHIO GUIDEBOOK




1.3 Nonrecurring Charges (cont’d)

A. Application of NRCs to Establish Services (cont’d)

1. Exchange Service

The following charges are applicable to each individual exchange service being established:

Complex SimpleDescription Non-Residence Residence Non-Residence Residence

Non-BLESLocal Exchange Service

Service Ordering Charge, perlocation, per occasion

Central Office Connection Charge,per termination

$15.85 $17.65 (N)

17.00 8.25 (N)

$25.50 $17.65 (N)

13.00 8.25 (N)

(N)

(D)

(D)

(D)

(D)

(D)

(D)

(D)

(D)

(D)

(D)

(C)

AT&T OHIO GUIDEBOOK






1. Exchange Service (cont’d)


Non-BLESLocal Exchange Service (cont’d)

Line Connection Charge, pertermination

/

$16.50 $10.60(N) $24.35 $10.60 (N)

(C)

(D)

(D)

(D)

(C)

AT&T OHIO GUIDEBOOK






1. Exchange Service (cont’d)

ComplexDescription Non-Residence Residence

PBX Trunks

Service Ordering Charge, per location, per occasion

Central Office Connection Charge, per termination

Line Connection Charge, per termination

$24.50

14.50

10.35

$24.50 (N)

14.50 (N)

10.35 (N)

(C)(C)

AT&T OHIO GUIDEBOOK




1.3 Nonrecurring Charges (cont'd)

A. Application of NRCs to Establish Services (cont'd)

2. Off-property Extension and Stations, per extension/station per location

ComplexDescription Non-Residence Residence

a. Exchange service extension

(1) In same CO area

(2) In different CO area

b. Intercom system station

c. PBX station line or PBX extension station line

(1) Terminating in same CO area as PBX system

(2) Terminating in different CO area from PBXsystem.

$129.20

234.20

87.70

378.40

445.30

$129.20 (N)

234.20 (N)

87.70 (N)

378.40 (N)

445.30 (N)

(C)(C)

AT&T OHIO GUIDEBOOK





A. Application of NRCs to Establish Services/1/ (cont’d)

3. Concentrator-Identifier

DescriptionComplex

Talking paths, per circuit

Terminations in same CO area

Terminations in different CO area

Connections of patrons' lines to concentrators,per line

Patron and concentrator in same CO area

Patron and concentrator in different CO area

Non-Residence Residence

$129.20 $129.20 (N)

234.20 234.20 (N)

105.00 105.00 (N)

211.10 211.10 (N)

/1/ The absence of an NRC for any specific service does not imply the waiver of application NRCsfor other concurrently installed services.

(C)

AT&T OHIO GUIDEBOOK





A. Application of NRCs to Establish Services/1/ (cont'd)

4. Miscellaneous Service or Features


Applies per individual exchangeservice, per occasion to thefollowing:

a. Custom Calling Service andAdvanced Custom CallingService/1/

b. Central Office Optional LineFeatures

- Easy Call

c. Billed Number Screening Service

$7.30 $7.95 (N) $7.30 $6.00 (N)

/1/ The absence of an NRC for any specific service does not imply the waiver of appropriate NRCs forother concurrently installed services.

(D)

(D)

AT&T OHIO GUIDEBOOK







5. Directory Services

The following NRCs apply to establisheach of the following:

a. Transfer of Toll Charge Service

b. Emergency Message Referral forPrivate Listing Service

6. Connecting Arrangements

The following charge applies toprovide a connecting arrangement

7. Remote Call Forwarding

The following charge applies perfeature

8. Intercom Calling Service

The following charge applies perindividual exchange service toestablish Intercom Calling Service

$41.55 $41.55 (N)

17.90 17.90 (N)

- -

56.25 56.25 (N)

- -

$9.80 9.80 (N)

9.80 9.80 (N)

5.50 5.50 (N)

- -

11.25 11.25 (N)

(C)

AT&T OHIO GUIDEBOOK






9. Expense Incurred Option for Equipment

On relocations of service to noncontinuous property locations within territory served by theCompany, in lieu of paying all applicable establishment, nonrecurring and terminationcharges, a customer with equipment for which the initial contract period is six months or moremay elect to pay the expense incurred for relocation of such equipment, subject to thefollowing regulations:

a. The existing equipment involved will be moved from the existing location to the newlocation with the understanding that the customer will not have continuous service atsuch locations.

b. A new contract period will not apply when the equipment is established at a newlocation. Only the unexpired portion of any existing contract periods will continue at thenew location.

10. Call Control

Description Residence

Charge, per exchange service, per occasion $9.25

(N)

(N)

AT&T OHIO GUIDEBOOK





B. Application of NRCs for Changes

1. Exchange Service Changes

a. Except as set forth in e. following, the nonrecurring charge, in the amount specified below,applies for changes in type or grade of service, as listed below:


(1) Local Exchange Service

(a) One Way to two way, vice versa

(b) One or two way to combination,vice versa

(c) PBX Trunk to Airport trunk, viceversa

(d) Individual to Airport individual,vice versa

$41.55 -

41.55 -

41.55 -

41.55 -

- $28.85 (N)

- 28.85 (N)

- 28.85 (N)

- 28.85 (N)

(C)

AT&T OHIO GUIDEBOOK





B. Application of NRCs for Changes (cont’d)

1. Exchange Service Changes (cont’d)

a. (cont’d)


(1) Local Exchange Service(cont’d)

(e) Message rate to flat rate, viceversa

(f) Measured rate to flat rate,vice versa

(g) Message rate to measuredrate, vice versa

(h) Minute Line rate to flat rate,vice versa

(i) Minute Line rate to messagerate, vice versa

(j) Minute Line rate to measuredrate, vice versa

- $28.85 (N)

$41.55 28.85 (N)

41.55 28.85 (N)

- 28.85 (N)

- 28.85 (N)

- 28.85 (N)

- $9.30 (N)

- 9.30 (N)

$9.30 9.30 (N)

- 9.30 (N)

- 9.30 (N)

- 9.30 (N)

(C)

AT&T OHIO GUIDEBOOK







b. Except as set forth in e. following, the charge set forth below applies for each change from oneto another of the following types of service with no lapse in service:


Change Charge

- Local exchange service- Optional local area service- Community calling service- Optional off-peak toll service- Econo-Call service- Two point service - Schedule A

and B- Two point service - Value Calling

Plan- Integrated Services Digital

Network Local Calling Value Plan

$41.55 $28.85 (N) $9.30 $9.30 (N)

(C)

AT&T OHIO GUIDEBOOK







c. The following nonrecurring charge applies to change an exchange service from rotaryto non-rotary, or vice versa, or to resequence rotary numbers


Change Charge, perindividual service $41.55 $28.85 (N) $9.30 $9.30 (N)

Note: Maximum NRC charge, per occasion, to resequence numbers shall not exceedthree times the charge.

d. No change charge applies:

(1) For a change of residence service to a residence message rate service, ameasured rate service or a residence minute line service.

(2) For a change of a residence message rate service, a residence measured rateservice or a residence minute line service to any other type of residence service ifsuch change is requested by the customer either within six months of the initialinstallation of such message, measured or minute line rate service or within sixmonths of a change to message, measured or minute line rate service asdescribed in (1) preceding.

(3) For a change from any of the other types of service listed in b. preceding toEcono-Call Service, or vice versa if such change is requested by the customerwithin 90 days from the effective date of the Econo-Call Service offering in theexchange area involved.

(4) For a change from any of the optional types of service, listed in b. preceding, tolocal exchange service when the customer's basic local service area has beenenlarged, if the customer requests such change within 90 days of the effectivedate of the tariff provision that enlarges the area.

e. For a change from any one of the types of service listed in b. preceding to either FCOor FX service and for a change from FCO to FX service, or vice versa, the S&E chargeset forth in A.1 preceding for the replacing service applies.

(C)

(C)

(C)

(N)

(N)

AT&T OHIO GUIDEBOOK






2. Miscellaneous Service or Feature Charge


Applies per individual exchangeservice, per occasion to thefollowing:

a. Custom Calling Service andAdvanced Custom CallingService/1/

b. Central Office Optional LineFeatures

- Easy Call

$ 7.30 $7.95 (N) $ 7.30 $6.00 (N)

/1/ The absence of an NRC for any specific service does not imply the waiver of appropriate NRCs for otherconcurrently installed services.

(C)

(D)

AT&T OHIO GUIDEBOOK





B. Application of NRCs for Changes (cont'd)

3. Directory Services

The charge shown below applies to each of the following changes:


Change from listed to privateor semi-private listing serviceor from semi-private to privatelisting service

Discontinue emergencymessage referral for privatelisting service

Convert, for listing purposesonly, an existing off-premisesextension location to the mainlocation, vice-verse, whenboth locations are within thesame CO area

Change transfer of toll chargeservice

$17.90 $17.90 (N)

17.90 17.90 (N)

41.55 41.55 (N)

41.55 41.55 (N)

$ 9.80 $9.80 (N)

9.80 9.80 (N)

9.80 9.80 (N)

9.80 9.80 (N)

(C)

AT&T OHIO GUIDEBOOK






4. Telephone Number Changes


Change Charge $41.55 $28.85 (N) $31.15 $31.15 (N)

a. Except as set forth in b. following, the above S&E charge applies for each change of atelephone number at the request of a customer as shown below:

- Individual Exchange Service- Present number in one number dialer- Remote Call Forwarding

b. No charge applies for a change in telephone number:

(1) initiated by the Company;(2) made to clear service problems such as excessive wrong number calls, excessive

calls for previous customers to that telephone number, etc.; or(3) made on a temporary basis in order to stop abusive, harassing, or threatening

telephone calls, provided that such calls had been previously reported to theCompany.


(C)

/1/

/1/

(C)

AT&T OHIO GUIDEBOOK






5. Class of Service Change

For each change of a class of service at the request of a customer, the following nonrecurringcharge applies:

Complex SimpleDescription Residence Non-Residence Residence Non-Residence

a. Residence to non-residence $17.90 (N) - $31.15 (N) -

b. Non-residence to residence - 41.55 - 31.15

Note: The charge for a telephone number change does not apply if required on a class ofservice change.

6. Assignment or Transfer of ServiceComplex Simple

Description Residence Non-Residence Residence Non-Residence

Non-recurring Charge $17.90 (N) $41.55 $9.80 (N) $9.80

7. Connecting Arrangements For each change in type or feature of a connecting arrangement, theS&E charge in Paragraph 1.3.A.6 preceding applies.

8. Intercom Calling Service

To change to or from Intercom Calling Service subsequent to the initial installation, perexchange service.

SimpleDescription Non-Residence Residence

Change Charge $11.25 $11.25 (N)

/1/ Material formerly appeared on Sheet 19

/1/

/1/

(C)

(C)

AT&T OHIO GUIDEBOOK






9. Multi-Ring Service

SimpleDescription Non-Residence Residence

Company change of Call Forwarding option, as required,when combined with Multi-Ring Service or change of theadditional multi-ring number (no charge applies within thefirst 60 days after service establishment), per exchangeservice, per occasion $9.25 $9.25 (N)

10. Call ControlSimple

Description Non-Residence Residence

Charge, per exchange service, per occasion NA $9.25

(C)

(N)

(N)

AT&T OHIO GUIDEBOOK



2. NETWORK INTERFACE JACK CHARGES (cont'd)

C. Movable Premises Equipment (cont'd)

2. Equipment for telephones on pleasure craft and in trailers

a. Jacks for use with telephones on movable premises or equipment such as pleasurecraft and trailers are furnished subject to the charges for outdoor type jacks.

D. The nonrecurring charges specified for jacks in A., B. and C. preceding do not apply for re-use jacks in place, whether by the same or a different customer.

3. RESTORAL OF SERVICE CHARGES

A. Application of Nonrecurring Charges for Restoral of Non-BLES Service


1. Service restored aftertemporary denial but prior tocompletion of order todiscontinue service, per serviceor system

Restoral Charge

2. Service restored aftertemporary suspension

Restoral Charge

3. Service restored aftertemporary interception

Restoral Charge

$26.55 $26.55 (N)

75.85 62.30 (N)

87.70 62.50 (N)

$32.30 $32.30 (N)

33.55 33.55 (N)

33.55 33.55 (N)

(C)

(C)

AT&T OHIO GUIDEBOOK

PART 4 - Exchange Access Services 1st Revised Sheet 1SECTION 2 - Exchange Lines and Usage Cancels Original Sheet 1


1. MONTHLY EXCHANGE SERVICES

Telephone Exchange Service is the furnishing of facilities necessary for communicating withinspecified exchange areas. Service is comprised of three components - network access line, centraloffice termination and usage. There are two classes of service, Non-Residence and Residence.Except where otherwise provided the monthly rates in this paragraph 1 cover the access line andcentral office termination for the types and classes of exchange service listed.

A list of exchanges and network access areas appears in Part 4, Section 1 of P.U.C.O. Tariff No. 20.

A. Network Access Lines

Monthly rates for network access lines are determined by class of service and by access area.The customer's normal serving central office determines the applicable access area rate. Theaccess areas, by exchange, are shown in Part 4, Section 1 of P.U.C.O. Tariff No. 20.

Central Office Termination

Furnishes dial tone along with a termination for the network access line to the serving centraloffice for the placing and receiving of calls.

Basic Local Exchange Service (BLES)

Residential-end-user access to and usage of telephone-company-provided services over a singleline or small-business-end-user access to and usage of telephone-company-provided servicesover the primary access line of service, which in the case of residential and small-business accessand usage is not part of a bundle or package of services, that does both of the following:

Enables a customer to originate or receive voice communications within a local service area asthat area existed on September 13, 2010, the effective date of S.B. 162 of the 128th generalassembly;

Consists of all of the following services:

Local dial tone service;

For residential end users, flat-rate telephone exchange service;

Touch tone dialing service;

Access to and usage of 9-1-1 services, where such services are available;

Access to operator services and directory assistance;

Provision of a telephone directory in any reasonable format for no additional charge and a listing inthat directory, with reasonable accommodations made for private listings;

Per call, caller identification blocking services;

Access to telecommunications relay service; and

Access to toll presubscription, interexchange or toll providers or both, and networks of othertelephone companies.

(N)

(N)

AT&T OHIO GUIDEBOOK



1. MONTHLY EXCHANGE SERVICES (cont'd)

A. Network Access Lines (cont'd)

1. Rates and Charges

Monthly Rate

DescriptionAccessArea

NetworkAccess

LineCentral OfficeTermination

ResidenceNon-BLES Access Lines

ResidencePBX TrunksWithout Touch-Tome

With Touch-Tome

BCD

BCD

BCD

$5.655.655.65

15.9517.7017.70

15.9517.9520.45

$2.302.302.30

6.006.006.00

6.006.006.00

(N)

(N)

(C)

(C)

(D)

(D)

AT&T OHIO GUIDEBOOK

PART 4 - Exchange Access Services 4th Revised Sheet 3SECTION 2 - Exchange Lines and Usage Cancels 3rd Revised Sheet 3




1. Rates and Charges (cont'd)

Monthly Rate

DescriptionAccess

Area

NetworkAccess

Line

CentralOffice

Termination

Non-Residence Non-BLESAccess Lines

- Non-Rotary With Touch-Tone

B

C

D

$21.70

21.70

21.70

$2.30

2.30

2.30

(C)

(D)

(D)

(D)

(D)

(C)

(C)

(C)

AT&T OHIO GUIDEBOOK



(D)

AT&T OHIO GUIDEBOOK






Monthly Rate

DescriptionAccessArea

NetworkAccess

Line

CentralOffice

Termination


- Rotary With Touch-Tone

B

C

D

$21.70

21.70

21.70

$6.00

6.00

6.00

(C)

(D)

(D)

(D)

(D)

(C)

(C)

(C)

AT&T OHIO GUIDEBOOK



(D)

AT&T OHIO GUIDEBOOK






Monthly Rate

DescriptionAccess

Area

NetworkAccess

Line

CentralOffice

Termination

Non-Residence Non-BLES AccessLines

- Non-Rotary Without Touch-Tone

B

C

D

18.95

19.45

18.95

2.30

2.30

2.30

(C)

(D)

(D)

(D)

(D)

(C)

(C)

(C)

AT&T OHIO GUIDEBOOK



(D)

AT&T OHIO GUIDEBOOK






Monthly Rate

DescriptionAccess

Area

NetworkAccess

Line

CentralOffice

Termination


- Rotary Without Touch-Tone

B

C

D

$18.95

19.45

18.95

$6.00

6.00

6.00

(C)

(D)

(D)

(D)

(D)

AT&T OHIO GUIDEBOOK




C. Local Exchange Usage (cont'd)

1. Measured Rate Services (cont'd)

e. Local Message Charge Schedule

Rate MileageInitial Minute or Fraction

thereofAdditional Minute or

Fraction thereof

Residence

0 - 1011 - 2223 and over

Non-ResidenceNon-BLES Access Lines

0 - 1011 - 2223 and over

$.0353.0397.0442

.0353

.0397

.0442

$.0088.0132.0177

.0088

.0132

.0177

(C)

(D)

(C)(C)

AT&T OHIO GUIDEBOOK

PART 4 - Exchange Access Services Original Sheet 15.1SECTION 2 - Exchange Lines and Usage


1. MONTHLY EXCHANGE SERVICES (cont’d)

C. Local Exchange Usage (cont’d)

1. Measured Rate Service (cont’d)

f. Local Calling Plus

When ordered by the Public Utilities Commission of Ohio between specific exchanges, allrules and regulations for local message charges for Measured Rate Service specified in1.C.1.a. through d. preceding are applicable to Local Calling Plus. However, Measured RateService is not required to take advantage of Local Calling Plus. It is available to all measured,message and flat rate service residence and non-residence customers.

(1) Local Calling Plus Charge Schedule for Residence and Non-Residence BLES Access Lines.

Rate MileageInitial Minute or Fraction

thereofAdditional Minute or Fraction

thereof

0-1011-2223 and over

$.0406.0406.0406

$.0104.0104.0104

(2) Availability

Local Calling Plus is provided in the following exchanges:

Exchange in WhichService is Offered Exchange(s) Which Can Be Called

ColumbianaSalem

ColumbusLondon

BeallsvilleBarnesville

SalemColumbiana

LondonColumbus

BarnesvilleBeallsville

AT&T OHIO GUIDEBOOK





1. Measured Rate Service (cont'd)

f. Local Calling Plus (cont’d)

(2) Availability (cont'd)


Exchange in Which Service is Offered Exchange(s) Which Can be Called

AllianceCanton

MarlboroCanton

MarlboroHartville

East PalestineColumbiana

East PalestineLisbon

East PalestineSalem

NilesYoungstown

NilesNorth Jackson

Thornville

Sharon

Sharon

CantonAlliance

CantonMarlboro

HartvilleMarlboro

ColumbianaEast Palestine

LisbonEast Palestine

SalemEast Palestine

YoungstownNiles

North JacksonNiles

Newark

Hubbard

Warren

AT&T OHIO GUIDEBOOK










Fletcher-Lena

Nelsonville

LisbonNew Waterford

North LimaNew Waterford

YoungstownNew Waterford

BelpreMarietta

New LexingtonZanesville

UniontownHartville

RootstownAkron

CarrollColumbus

LeroyMentor

LeroyWilloughby

LeroyCleveland

Troy

Athens

New WaterfordLisbon

New WaterfordNorth Lima

New WaterfordYoungstown

MariettaBelpre

ZanesvilleNew Lexington

HartvilleUniontown

AkronRootstown

ColumbusCarroll

MentorLeroy

WilloughbyLeroy

ClevelandLeroy

AT&T OHIO GUIDEBOOK










Canal Fulton

Canal Fulton

Findlay

Alliance

Toledo

Xenia

Dayton

Fremont

Shawnee

LeetoniaYoungstown

Girard

Columbus

Reynoldsburg

Ironton

Tiffin

Burton

Akron

Canton

North Baltimore

Damascus

Luckey

Port William

Laura

Clyde

Logan

YoungstownLeetonia

Warren

Baltimore

Baltimore

Chesapeake

Attica

Chardon

AT&T OHIO GUIDEBOOK



1. MONTHLY EXCHANGE SERVICES (Cont’d)

C. Local Exchange Usage (Cont'd)

1. Measured Rate Services (Cont'd)

f. Local Calling Plus (Cont’d)

(2) Availability (Cont’d)



Glenford

East PalestineYoungstown

Marietta

Piqua

Yellow Springs-CliftonSpringfield

Toledo

Cleveland

Canton

Magnolia-WaynesburgMagnolia-WaynesburgCanfieldSalem

YoungstownNorth CantonSalem

Steubenville

Akron

Newark

YoungstownEast Palestine

Bartlett

Troy

SpringfieldYellow Springs-Clifton

Haskins-Tontogany

Valley City

Mineral City

Mineral CityNorth CantonSalemCanfield

SalemMagnolia-WaynesburgYoungstown

Bergholz

Richfield

AT&T OHIO GUIDEBOOK





1. Measured Rate Services (cont’d)


(2) Availability (cont’d)



Canton

Columbus

Dublin

Westerville

Worthington

Painesville

Vandalia

Columbus

Gahanna

New Albany

Westerville

Newcomerstown

FranklinMiamisburg-West Carrollton

AtwaterRavenna

Dellroy

Delaware

Delaware

Delaware

Delaware

Madison

Tipp City

Johnstown

Johnstown

Johnstown

Johnstown

Cambridge

Miamisburg-West CarrolltonFranklin

RavennaAtwater

AT&T OHIO GUIDEBOOK










AtwaterAkron

SharonYoungstown

Berea

Cleveland

Olmsted Falls

Trinity

Berea

Cleveland

Olmsted Falls

Trinity

Clarington

Rainsboro

Nelsonville

Cleveland

Kent

Ravenna

Cheshire

AkronAtwater

YoungstownSharon

North Eaton

North Eaton

North Eaton

North Eaton

Elyria

Elyria

Elyria

Elyria

Powhatan Point

Greenfield

Logan

Newbury

Hiram

Hiram

Pomeroy

AT&T OHIO GUIDEBOOK










Steubenville

JamestownDayton

JamestownBeavercreek

AkronNorth Canton

Murray City

Roseville

North CantonGreensburg

Winchester

Winchester

Dayton

Miamisburg-West Carrollton

Nelsonville

SalinevilleEast Liverpool

Canton

Hopedale

DaytonJamestown

BeavercreekJamestown

North CantonAkron

Glouster

Crooksville

GreensburgNorth Canton

Sardinia

West Union

Gratis

Gratis

New Marshfield

East LiverpoolSalineville

Canal Fulton

AT&T OHIO GUIDEBOOK










AkronRavenna

Bloomingburg

Columbus

Grove City

Harrisburg

Piqua

Cleveland

DaytonMiddletown

Hubbard

Hubbard

Youngstown

Dayton

Vandalia

Franklin

Cleveland

Mentor

Willoughby

RavennaAkron

Mt. Sterling

Mt. Sterling

Mt. Sterling

Mt. Sterling

Bradford

Grafton

MiddletownDayton

Sharon

Warren

Warren

Troy

Troy

Germantown

Perry

Perry

Perry

AT&T OHIO GUIDEBOOK










Cleveland

Nelsonville

Marietta

Fostoria

Findlay

KentAtwater

UniontownNorth Canton

Canton

Hillsboro

Hillsboro

Holland

Toledo

BurtonCleveland

BurtonChagrin Falls

BurtonTerrace

Columbus

Montville

The Plains

Dexter City

Bloomdale

Bloomdale

AtwaterKent

North CantonUniontown

Carrollton

Sinking Spring

Leesburg

Delta

Delta

ClevelandBurton

Chagrin FallsBurton

TerraceBurton

Granville

AT&T OHIO GUIDEBOOK










Dayton

Youngstown

Niles

Cleveland

Chesterland

Gates Mills

Hillcrest

Guyan

Ripley

Sandusky

Cleveland

Trinity

Painesville

Springfield

Painesville

Upper Sandusky

Upper Sandusky

Sharon

Lewisburg

Cortland

Cortland

East Claridon

East Claridon

East Claridon

East Claridon

Chesapeake

Higginsport

Milan

Avon Lake

Avon Lake

Montville

Urbana

Chardon

Sycamore

McCutchenville

Hartford

AT&T OHIO GUIDEBOOK










Tiffin

Tiffin

Steubenville

Steubenville

Westerville

Worthington

Canton

Belpre

Canton

North Royalton

North Royalton

Strongsville

Strongsville

Victory

Victory

Sycamore

McCutchenville

Dillonvale-Mt. Pleasant

Tiltonsville

Kilbourne

Kilbourne

Beach City

Barlow

Brewster

North Eaton

Elyria

North Eaton

Elyria

North Eaton

Elyria

AT&T OHIO GUIDEBOOK










South Vienna

Columbus

Reynoldsburg

Arabia

Dayton

North Jackson

BeavercreekCedarville

DaytonCedarville

SpringfieldCedarville

New WaterfordSalem

TrentonDayton

Perrysburg

Catawba

Alexandria

Alexandria

Chesapeake

West Alexandria

Lake Milton

CedarvilleBeavercreek

CedarvilleDayton

CedarvilleSpringfield

SalemNew Waterford

DaytonTrenton

WoodvilleHaskins - Tontogany

AT&T OHIO GUIDEBOOK





2. Message Rate Services

Message Rate Service consists of a fixed monthly rate for usage packages which includes amonthly local usage allowance in the monthly rate. Each local call is charged on a message unitbasis and an additional charge is made for local messages in excess of the allowance. Theallowance, if not used during one month, is not credited to the customer's account for any othermonth that service is provided.

a. Rates and Charges/1/

Description Usage PackageMonthly Rate

Non-Residence

Non-BLES Access Lines

Non-Residence PBX Trunks

Residence Access Lines

$ 6.15

10.00

2.21

/1/ Access Line Monthly Rates now appear in Paragraphs 1.A. and B.

(D)(D)(C)

(D)(D)

(N)

(C)

AT&T OHIO GUIDEBOOK





2. Message Rate Services (cont'd)

a. Rates and Charges (cont'd)

(1) Local Message Allowances and Charges (cont'd)

(d) Unless otherwise requested by the customer, where two or more message rate servicesof the same class and grade are furnished to a customer from the same central office atgiven premises, the local message allowance for the service involved is combined andthe total usage of all lines applied against this combined allowance.

(e) When two message rate individual services, not of the same class, are furnished to acustomer as Combination Main Station Service, the local message allowance for the twoservices involved must be combined if the central office serving such services does notpermit positive identification of the call station.

3. Minute Line Service

Minute Line Service is offered where facilities and conditions permit as designated inPart 9, Section 1, Pricing List of the AT&T Ohio Guidebook.

Minute Line Service is available only to residence customers who subscribe to Schedule C asset forth in Part 9, Section 1 of the AT&T Ohio Guidebook.

Local usage charges are based upon two measured elements, i.e., the duration of each localmessage and the time of day each local message is originated, subject to the following:

a. Duration

(1) A charge applies for each minute, or fraction thereof.

(2) A local message is considered as starting at the time telephone communication isestablished between the calling station and the called telephone number.

(3) Chargeable time ends when the calling station "hangs up" thereby releasing the networkconnection. If the called station "hangs up" but the calling station does not, chargeabletime ends when the network connection is released by automatic timing equipment inthe telephone network.

(4) Chargeable time does not include time lost because of faults or defects in the service.

b. Time of Day

(1) Discounts apply to the total charges for local messages as set forth in 2.b. followingduring certain time periods as outlined below:

Time Periods

No discount - 8:00 AM to 9:00 PM* - Monday through Friday

50% discount - 9:00 PM to 8:00 AM* - Monday through FridayAll day Saturday, Sunday and Holidays

* To, but not including.

(N)

(N)

AT&T OHIO GUIDEBOOK





3. Minute Line Service (cont'd)

b. Time of Day (cont'd)

(2) The holidays on which a 50% discount applies are on Christmas Day (December 25), New Year'sDay (January 1), Independence Day (July 4), Thanksgiving Day and Labor Day.

(3) Discounts will only apply to that portion of the local messages occurring within the rate discountperiods stated above.

c. The charges for local message usage are based on summary billing for such usage by total minutes ofusage. The charges will be separated by time period. Special billing of local message chargesrequiring assistance of a Company operator will not be provided.

d. Local Message Charge Schedule/1/

Description Current Rate

Each minute or fraction thereof $.0132

e. Toll Messages

Toll messages are charged for at the rates and regulations specified for Schedule C as set forth inPart 9, Section 3 of the AT&T Ohio Guidebook.

4. Flat Rate ServiceFlat Rate service consists of a usage package that includes an unlimited number of local messages.

a. Rates and Charges

Description Usage Package Monthly Rate

Residence PBX Trunk $8.95

Residence Non-BLES Access Lines 7.55

/1/ Access Line Monthly Rates now appear in Paragraphs 1.A..

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 1st Revised Sheet 1SECTION 1 - Custom Calling Features Cancels Original Sheet 1


1. CUSTOM CALLING SERVICE FEATURES

A. Description

Custom Calling Service Features are optional telecommunication services offered as additions toregular telephone exchange service.

B. Definitions

Call ForwardingAllows the customer to activate and deactivate a transfer of incoming calls to another dialabletelephone number.

Call Forwarding/TASPermits a Telephone Answering Service (TAS) subscriber to activate and deactivate a transfer ofincoming calls to a TAS telephone number.

Call WaitingProvides a tone to alert a customer with a call in progress that a second party is calling them, andallows the customer to answer the incoming call while holding the original connection.

Speed CallingAllows the customer to place local and long distance calls to a preselected group of telephonenumbers by dialing abbreviated codes rather than the complete telephone number. Speed Callingis available with an eight- or thirty-code capacity.

Three-Way CallingAllows the customer to add a third party to an established call without operator assistance.

(C)

(C)

(D)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 1st Revised Sheet 3SECTION 1 - Custom Calling Features Cancels Original Sheet 3


1. CUSTOM CALLING SERVICE FEATURES (cont’d)

C. Terms and Conditions (cont'd)

Call WaitingThe Call Waiting feature is not provided in connection with OUTWATS.

Speed CallingThe Speed Calling feature is not provided in connection with INWATS.

Three-Way CallingThe Three-Way Calling feature is not provided in connection with INWATS.

The quality of transmission on three-way calls may vary depending on the distance and the routingnecessary to complete the calls. Therefore, the normal grade end-to-end transmission is notguaranteed on any three-way call.

(C)

(D)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 6th Revised Sheet 5SECTION 1 - Custom Calling Features Cancels 5th Revised Sheet 5


1. CUSTOM CALLING SERVICE FEATURES (cont’d)

D. Prices (cont’d)

1. Service Elements

Monthly Price, per lineDescription /Billing Code/ Business Residence

Call Waiting /ESX/

Call Forwarding /ESM/

Call Forwarding /TAS/CFW/

Three-Way Calling /ESC/

Speed Calling8 number capacity /ESL/30 number capacity /ESF/

$8.50 $8.50 (N)

8.50 7.00 (N)

6.50 5.99 (N)

7.50 7.00 (N)

6.50 7.00 (N)7.00 7.00 (N)

Per Attempt RateDescription /Billing Code/ Business Residence

Pay Per Use

Three-Way Calling $3.00 $3.00 (N)

(D)

(C)

(C)

(C)

(C)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features Original Sheet 6SECTION 1 - Custom Calling Features


2. TALKING CALL WAITING

A. Description

Talking Call Waiting allows a residential customer to know who is calling while they are on the telephone withanother party. Talking Call Waiting enhances Call Waiting by allowing the customer to hear who is callingafter hearing the call waiting tone while the customer is on the line. Any and all names will be voiced to thesubscriber. This includes "private" or "unknown" to be voiced in the appropriate situation. Talking CallWaiting subscribers will hear both a call waiting tone plus the name of the calling party on an incoming call.The customer then presses the switch hook-flash to place the current call on hold and talk to the call waitingparty. Subsequent switch hook-flashes will allow the subscriber to "toggle" between the two parties, placingone on hold so that they can speak to the other party.

B. Terms and Conditions

Talking Call Waiting is available on a monthly subscription basis and must be subscribed to in conjunctionwith Call Waiting service. Customers with more than one line will need to subscribe to the service for eachline they wish to have Talking Call Waiting made available. This service requires no additional adjunct ortelephone display equipment. Talking Call Waiting is not available on ISDN.

C. Prices

1. Service Elements

Description/Billing Code/ Monthly Price

Talking Call Waiting - Residence/1/ /TW1/ $5.00

/1/ The rates above are in addition to the applicable nonrecurring charges.

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 1st Revised Sheet 3SECTION 2 - Advanced Custom Calling Features Cancels Original Sheet 3


1. ADVANCED CUSTOM CALLING SERVICE (cont'd)

B. Feature Description (cont’d)

2. Calling Party Number Blocking (cont'd)

Per Line Calling Party Number Blocking automatically prevents the display of the callingtelephone number on all calls dialed from an exchange service equipped with this option. It isnot necessary to dial an activation code prior to placing the call. After being informed of theirblocking options by the Company, customers may subscribe to Per Line Blocking at the ratesset forth in Paragraph 1.C.1. following.

No business, organization or other person may use Calling Party Number Blocking where theprimary purpose is to make telephone solicitation calls. The term "telephone solicitation"means the initiation of a telephone message primarily for the purpose of encouraging a personto purchase, rent, or invest in property, goods, or services or to donate to any charity or similarorganization or entity without that person's prior express invitation or permission.

Blocked Calling Party Number Identification will be delivered to certain qualifying customers asdescribed in FCC Memorandum Opinion and Order, CC Docket No. 91-281, adoptedJanuary 4, 2002. Such customers must certify to the Company compliance with the waiverorder’s eligibility requirements.

3. Caller ID

Caller ID allows a customer to identify the telephone number from which a call is being made.The telephone number of the person initiating the call is displayed on a customer-provideddisplay device except as noted below. The customer-provided display device must conformwith the Technical References. These technical reference documents may be obtained from:

APEx Support Team1-(734)-523-7348

Caller ID is offered in appropriately equipped central offices.

Some call information may be blocked or otherwise not displayed, including information forsome calls originating outside of AT&T’s network and calls carried over facilities that do nottransmit Caller ID information.

(N)

(N)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 2nd Revised Sheet 4SECTION 2 - Advanced Custom Calling Features Cancels 1st Revised Sheet 4


1. ADVANCED CUSTOM CALLING SERVICE (cont’d)


4. Caller ID With Name

Caller ID with Name works along with Caller ID and provides for the display of an incomingtelephone number and listed name associated with that telephone number, on a customer-provided display device attached to the customer’s (called party’s) line or set. The customer-provided display device used to interface with Caller ID and Caller ID with Name must conformwith the Technical Reference Specifications as used by the Company.

The technical reference documents are available from:

APEx Support Team1-(734)-523-7348

Unless Calling Party Number Blocking is activated and except as noted below, the telephonenumbers and names associated with all calls originating from appropriately equipped switcheswill be displayed. Some call information may be blocked or otherwise not displayed, includinginformation for some calls originating outside of AT&T’s network and calls carried over facilitiesthat do not transmit Caller ID information.

Caller ID with Name is offered in appropriately equipped central offices and is available withindividual non-residence lines.

5. Call Waiting ID

Allows customers to identify the name and/or number of an incoming caller when they arealready speaking on the telephone and receive another phone call. Call Waiting ID service willallow for the display of the name and/or number of the new caller on the customer’s CPE. Thisservice allows the customer to decide if he wants to answer the new incoming call.

Call Waiting ID is offered subject to the following limitations:

a. Customer must also subscribe to Call Waiting and Caller ID with Name.b. Service Terms and Conditions for both Custom Calling Services and Advanced Custom

Calling Services will apply.c. Customers are responsible for furnishing their own compatible CPE, which should include

the Caller ID capability necessary to display the calling party’s name and/or number.d. Available only where central office facilities permit.

(C)

(C)

AT&T OHIO GUIDEBOOK



1. ADVANCED CUSTOM CALLING SERVICE (Cont’d)


6. Automatic Callback

Automatically returns the last incoming call whether or not it was answered. To activateAutomatic Callback, the customer dials a code. The network will then either attempt a callback,or in offices so equipped, the customer will hear an announcement of the telephone number ofthe last party that called. If the customer wishes to return the call immediately, voice promptswill instruct the customer to dial a certain digit and the call will automatically be returned. If thenumber is busy, Automatic Callback will continue to redial the number for up to 30 minutes.

If the caller uses per call or per line blocking, a called party who activates Automatic Callbackwill not receive the voiceback of the calling party's telephone number information but will beable to return the call. Additionally, where mandated, customers who activate call blocking ona per call or per line basis will be able to block the automatic return of calls that originate in theYoungstown Local Access Transport Area (LATA). The called party will not be charged forblocked calls.

This feature cannot be dialed from all telephone numbers.

Automatic Callback will be provided where facilities permit.

7. Call Trace

This feature will, upon successful customer activation, automatically trace the telephonenumber used for the last call received by the customer. The customer must dial a Company-designated code, and activation must occur prior to the time that either another call or the callwaiting tone is received by the customer. A recording will indicate if the trace was successfulor not. Within five business days after the successful activation of Call Trace, the customermust contact the Company to arrange for the continued retention of the trace record. Thetraced number will not be provided to the customer by the Company, but it will be provided tolaw enforcement officials. The practices of law enforcement officials vary, and the Companydoes not represent that any action will be taken by such officials with regard to the tracednumber.

Call Trace will be available where facilities permit.

(C)

(C)

(C)(D)

AT&T OHIO GUIDEBOOK



1. ADVANCED CUSTOM CALLING SERVICE (Cont’d)


8. Call Screening

This feature provides the customer with the ability to prevent repeated calls from an unwantedcaller whose number may or may not be known. The customer receiving the call needs only tohang up and immediately dial the Call Screening access code which will deny the caller theability to ring the customer's telephone. In addition, the customer has the ability to create a listof telephone numbers from which the customer may not wish to receive calls. Calls from thesetelephone numbers will be sent an appropriate announcement indicating that the call cannot becompleted because the customer has activated Call Screening.

Call Screening is available to Company subscribers where facilities permit.

Note: Calling Party Number Blocking will provide the calling party with the capability ofpreventing disclosure of telephone number from which the call is made when the calledparty has the Call Screening service in place. Details of Calling Party Number Blockinghave been filed and will be effective in this Section of this Part on April 1, 1993.

(C)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 3rd Revised Sheet 7SECTION 2 - Advanced Custom Calling Features Cancels 2nd Revised Sheet 7



C. Rates

1. The following monthly rates apply per exchange service:

Description /Billing Code/Nonrecurring

ChargeMonthly Price

Non Residence Residence

Repeat Dialing /NSS/

Caller ID w/Name /NMP/

Automatic Callback /NSQ/Call Screening /NSY/Call Waiting ID /NWT/

Call Trace, per successful activationCompetitive Exchanges

-

-

---

-

$7.00 $7.00 (N)

7.50 3.95 (N)

6.00 7.00 (N)6.00 5.99 (N)2.00 1.99/1/(N)

5.00 4.99 (N)

/1/ This charge will not apply to residence customers who subscribe to Call Waiting ID as definedabove in Paragraph 1.B.5., and also have the uSelectSM3, 2-Line uSelectSM3, uSelectSM6, 2-LineuSelectSM6 or The WORKS package established on the same line.

(C)

(D)

(C)

(N)

AT&T OHIO GUIDEBOOK




C. Rates (cont’d)

1. The following monthly rates apply per exchange service: (cont'd)

Per Line Calling Party Number Blocking Charges

The following rates and charges are in addition to all other applicable rates and chargesfor the associated facilities and service:

Monthly PriceNonrecurring

Description Charge Non-Residence Residence

Per Exchange Service Equipped/1//2//3/ $9.30 $1.00 $0.50 (N)

/1/ A credit equal to the rate set forth in Part 12, Section 1 of this Guidebook applies to the PerLine Calling Party Number Blocking rate for private and semi-private listing customers.

/2/ The monthly rate for Blocking will not exceed the monthly rate for private listing service./3/ Per Line Calling Party Number Blocking will be provided at no charge to qualified social

service agencies, law enforcement organizations, and their certified employees, andvolunteers. Per Line Calling Party Number Blocking will be provided at no charge tocustomer-owned coin operated telephone (COCOT) customers.

(D)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 2nd Revised Sheet 9SECTION 2 - Advanced Custom Calling Features Cancels 1st Revised Sheet 9



D. Pay Per Use

1. Certain Advanced Custom Calling Services (described in B. preceding), are also available onan optional Pay Per Use basis to customers that do not subscribe to the feature on a monthlybasis. Such features, as specified in 2.a. and 2.b. following, are available on a Pay Per Use(per attempt) basis. An Automatic Callback activation is considered complete and billable afterthe feature is activated by dialing the first code, regardless of whether or not the call is returned,except in those cases where the calling number is not available from the network.

These features will be available on a Pay Per Use basis only from equipped central offices tonon-residence customers. However, these features are not available on a Pay Per Use basisto Centrex or PBX customers.

At the request of a customer that does not subscribe to the feature on a monthly basis, accessto the feature on Pay Per Use basis may be blocked. Such blocking will be provided at nocharge to the customer.

2. Rates

The following feature rates apply on a per attempt basis:

Per Attempt RateDescription Non-Residence Residence

a. Repeating Dialing

b. Automatic Callback

$ .75 $.75 (N)

3.00 3.00 (N)

(C)

AT&T OHIO GUIDEBOOK



2. PRIVACY MANAGER ® (cont’d)

B. Definitions

This service will be available when facilities permit. Subscribers need to have Caller ID withName as well as Touch Tone service to subscribe to the Privacy Manager. This service will beprovisioned on a line by line basis and customers with more than one line would need to have theservice activated on each line if they want the ability to intercept unknown and blocked calls toeach line.

C. Prices

1. Service Elements

Description /Billing Code/ Monthly Price

Privacy Manager – Non-Residence /WHO/– Residence /WHO/

$7.508.00 (N)

(C)

(C)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features Original Sheet 12SECTION 2 - Advanced Custom Calling Features


3. DISTINCTIVE RING

A. Description

Distinctive Ring permits a residence customer to designate a distinctive ring on up to 5telephone numbers from which calls have been forwarded. The customer will designate thedistinctive ring telephone numbers on the initial service order. The customer may designatedistinctive ring for calls forwarded from a cellular service. Forwarded calls will activate thedistinctive ring pattern, while retaining any characteristics present with the original incoming call,such as Caller Name and Number. Customers must call the Business office to change theirdesignated Distinctive Ring number.


Distinctive Ring is provided subject to the availability of Central Office capacity and facilities.Distinctive Ring is available to residence exchange services unless specified otherwise.Distinctive Ring is not available to customers with the following types of service: Centrex, PBX,Primary Rate ISDN, Payphone Exchange Access Service, and other non-POTS classes ofservice (e.g. Inmate or hotel-motel lines). The service will not be available with 900, 976,WATS, 800 lines or data access lines.

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features Original Sheet 13SECTION 2 - Advanced Custom Calling Features


3. DISTINCTIVE RING (cont’d)

B. Terms and Conditions (cont’d)

Service Interactions/Limitations

1. Privacy Manager and Anonymous Call Rejection will take priority over Distinctive Ring onlines equipped with these features.

2. If the forwarded call is “unknown” and the customer has Privacy Manager, the PrivacyManager will take priority and intercept the call and the call will be completed without adistinctive ring tone.

3. If the customer subscribes to Call Waiting, a distinctive ring tone is heard on the forwardedcall.

4. Distinctive Ring is not available with Multi-Ring 2nd dependent number.5. Distinctive Ring is not compatible with Call Forwarding features.6. Distinctive Ring may not work with CPE containing pre-set ring tones.7. Distinctive Ring will not provide a special ring tone when Call Waiting is activated in DMS10

switches.

C. Prices

1. Service Elements

Description /Billing CodeMonthly Rate

ResidenceNonrecurring

Rate

Distinctive Ring - /AWXDR/ $6.00 $0.00

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 1st Revised Sheet 1SECTION 3 - Complementary Network Services (CNS) Cancels Original Sheet 1


1. MULTI-RING SERVICE

A. General

Multi-Ring Service will be provided only in Company central offices where facilities permit.

Multi-Ring Service will enable a customer to have as many as three telephone numbersassociated with a single exchange service. Customers subscribing to this service will be able toreceive calls dialed to two or three separate telephone numbers without having a second or thirdexchange service. A distinctive ringing pattern will be provided for each of the additionaltelephone numbers to facilitate identification of incoming calls. A distinctive Call Waiting tone foreach additional telephone number will be provided, where facilities permit, to customerssubscribing to Call Waiting as defined in Part 7, Section 1 of this Guidebook.

B. Regulations

Multi-Ring Service is available to customers with simple non-residence exchange service, exceptas noted below:

Multi-Ring Service is not available with the following: Multi line Hunt Groups, Remote CallForwarding Service, and Customer Owned Coin Operated Telephone Service (COCOT).

Multi-Ring Service may not be compatible with all types of customer- provided telephoneequipment. Some types of customer-provided equipment may not be able to reproduce thedistinctive ringing patterns that are sent out from the central office.

Customers subscribing to Multi-Ring Service may subscribe to all Custom Calling Servicefeatures available to them. However, regardless of the quantity of telephone numbersassociated with a single access line, it can only have one set of Custom Calling featureschargeable per access line which are applicable to all the telephone numbers.

(C)

AT&T OHIO GUIDEBOOK



1. MULTI-RING SERVICE (cont'd)

B. Regulations (cont'd)

A call directed to an off-hook line equipped with Multi-Ring Service will receive busy treatmentregardless of which telephone number associated with the access line is dialed.

One distinctive ringing pattern is always associated with the first additional multi-ring number. Adifferent ringing pattern is always associated with the second additional multi-ring number.

Each customer will be entitled to one directory listing with each Multi-Ring number. Listings aresubject to regulations specified in Part 12, Section 1 of this Guidebook. Additional listings willalso be provided under the terms and conditions described in Part 12, Section 1.

(C)

AT&T OHIO GUIDEBOOK



1. MULTI-RING SERVICE (cont'd)


Multi-Ring Service can only be provided on exchange services originating from thesame central office switching machine.

Multi-Ring Service customers subscribing to Call Forwarding, as defined in Part 7,Section 1 of this Guidebook, must choose one of the following options when bothMulti-Ring Service and the Call Forwarding feature are combined:

1. Calls to all telephone numbers associated with the service will be forwarded toa single number when Call Forwarding Service is activated.

2. Calls to the main telephone number only will be forwarded when CallForwarding Service is activated. Calls to the additional Multi-Ring numberswill continue to ring and may be answered at the customer's premises.

C. Rates and Charges

The following charges are for Multi-Ring Service only and are in addition toapplicable rates and charges for service and equipment with which this service isprovided. In addition to a customer's exchange service telephone number, acustomer may subscribe to one or two Multi Ring telephone numbers, at thefollowing rates:

Monthly RateDescription /Billing Code/

1. Multi-Ring 1st Number /DRS1X/

2. Multi-Ring 2nd Number /DRS2X/

Non-Residence Residence

$5.50 $6.00 (N)

5.00 2.00 (N)

On residence service, when any combination of the following Custom Calling and/orAdvanced Custom Calling Service features (Call Forwarding, Three-Way Calling,Speed Calling 8, Speed Calling 30, Call Waiting, Repeat Dialing, AutomaticCallback, Call Screening) and/or Multi-Ring Service (Multi-Ring 1st Number only)are provided on the same service, a $2.00 reduction in the monthly rate will applyfor each such additional feature. However, when Call Waiting and any number ofother such features are provided on the same service, the reduction in the monthlyrate does not apply to Call Waiting, but will apply to the above listed features. Also,when one or more of these features and Caller ID are provided on the sameservice, a $.50 reduction in the monthly rate for Caller ID will apply

(C)(N)

(N)

(N)

AT&T OHIO GUIDEBOOK



3. BUSY LINE TRANSFER

3.1 General

A. Busy Line Transfer is a feature that provides for the automatic transfer of all incoming calls to afixed telephone number when the called telephone number is busy. An enhancement to BusyLine Transfer allows customers with Busy Line Transfer to forward multiple callssimultaneously.

B. Busy Line Transfer service is provided in connection with all grades, types and classes ofservice, except Centrex service. This feature capability is available where facilities andconditions permit.

C. When the Busy Line Transfer feature is provided on an exchange service with Call Waitingservice as outlined in Part 7, Section 1 of this Guidebook. Call Waiting service takesprecedence unless the Call Waiting cancel feature has been activated.

D. Where a charge (local or toll) is applicable for a call between the customer's telephone and thetelephone to which calls are being transferred, such charge is billed to the customer on everycall transferred to and answered at that telephone.

E. The Company cannot guarantee transmission on calls forwarded outside the local servicearea.

3.2 Rates and Charges

Such monthly rate is in addition to all other applicable rates and charges in Part 3, Section 1 ofthis Guidebook to establish or change miscellaneous service:

Description /Billing Code/ Monthly Rate

Per Service Equipped /EVB/ $.60

(C)

AT&T OHIO GUIDEBOOK



7. OPTIONAL LINE FEATURE PACKAGES

7.1 General

A. Central Office Optional Line Feature Packages are available where facilities and conditionspermit, and subject to the provisions as specified for the applicable Optional Features.

B. Unless specifically identified, the Feature Packages are available for non-residence customers.

C. Optional Features that are not included in a Feature Package may be provided in addition tothe Feature Packages at rates and charges specified in this Guidebook.

7.2 Rates and Charges

Feature Packages are provided at a discount as follows:

1. Feature Package A - When Message Waiting Tone, Busy Line Transfer, and AlternateAnswering are provided on the same line, a $. 45 monthly credit willbe applied. (USOC VFZ3F)

(C)

AT&T OHIO GUIDEBOOK



9. VOICE MAIL FEATURES PACKAGE

A. Description

The Voice Mail Features package is an optional package that includes Message WaitingIndication, Busy Line Transfer, Alternate Answer and Star Code Access To Voice Mail Service.

Message Waiting Indication provides for a visual and audible signal to be activated on a NetworkAccess Line.

Busy Line Transfer automatically transfers incoming calls to alternate designated exchangetelephone numbers or to a Direct Inward Dialing (DID) Station Number when the called telephonenumber is busy.

Alternate Answering automatically transfers incoming calls that encounter a do not answercondition after a predetermined number of rings to a designated exchange telephone number orto a Direct Inward Dialing (DID) Station Number.

Star Code Access To Voice Mail Service is abbreviated dialing access to Voice Mail from thecustomer premises via an abbreviated code (* and a two-digit code).


1. The Voice Mail Features package is available where facilities permit and is subject to theMessage Waiting Indication, Busy Line Transfer, Alternate Answer, and Star Code Access toVoice Mail optional feature provisions specified in this section of the AT&T Ohio Guidebook.

2. The Voice Mail Features package is offered in association with residence exchange services,business exchange services and unless specified otherwise, PBX trunks. Voice Mail Featurespackage is not available with Centrex system stations.

(C)

AT&T OHIO GUIDEBOOK



9. VOICE MAIL FEATURES PACKAGE (cont’d)

C. Prices

1. Service Elements


ChargeMonthly

Price

Business

Voice Mail Features Package /FPR4L/

Residence

Voice Mail Features Package /FPR4K/

-

-

$1.00

1.00

(N)

(N)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 1st Revised Sheet 1SECTION 4 - Remote Call Forwarding (RCF) Service Cancels Original Sheet 1


1. REMOTE CALL FORWARDING (RCF)

A. RCF is a service feature whereby all calls placed to an RCF customer's telephone number (thecall forwarding location) are automatically forwarded by the Company central office equipment toa designated terminating station of such RCF customer which is located in an exchange area ofthe Company or another telephone company. RCF is subject to the following regulations.

1. RCF service cannot terminate on or be forwarded to:• Coin Service• Access services unless otherwise specified in the Access Service Tariff.• 700 numbers• International telephone numbers• Numbers associated with N11 services such as 911, 411, 511, 211• Other RCF telephone numbers

2. The service is offered from central offices where the Company has arranged the facilities forRCF and is furnished subject to the availability of facilities.

3. One primary directory listing will be provided without charge for the exchange in which the RCFcentral office is located. Additional listings may be provided subject to the provisions in Part12, Section 1 of this Guidebook.

4. Since the grade of transmission on calls which are remotely forwarded may vary, dependingupon the location of the calling party in relation to the terminating station, the Company cannotguarantee transmission on forwarded calls.

5. Each RCF feature allows for forwarding one call at a given time. An additional feature isnecessary for each additional call to be forwarded simultaneously. The customer mustsubscribe to sufficient RCF features and facilities at the terminating station to adequatelyhandle calls without impairing, disrupting or deteriorating services offered by the Company.

In the event that the use of RCF causes such impairment, disruption, or deterioration, theCompany shall have the right to discontinue forthwith such service without prior notification tothe customer.

6. The Company will not provide identification of the originating telephone number to an RCFcustomer.

(C)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 2nd Revised Sheet 2SECTION 4 - Remote Call Forwarding (RCF) Service Cancels 1st Revised Sheet 2


1. REMOTE CALL FORWARDING (RCF) (cont'd)

B. RCF is furnished at the following rates and charges in addition to the rates and charges forassociated service.


1. RFC, per initial feature /RD8XS/1//

RCF, per additional feature necessary for each additional call to beforwarded simultaneously /RCA/

$20.45

$20.45

2. The message charges applicable to RCF are as follows:

a. The charge for the portion of the call from the originating station to the call forwardinglocation will be any regularly applicable tariff charge for the type of call involved.

b. The charge for the portion of the call from the call forwarding location to the terminatingstation will be one of the following, as appropriate:

• a charge equal to the message rate service additional local message charge specifiedin Part 4, Section 2 of this Guidebook;

• customer-dialed MTS charges; or

• initial or additional period in-WATS (800 service) usage charges.

c. The charges in a. and b. preceding apply to all calls answered at the terminating station,including operator handled-person and collect calls even though such calls are notaccepted at such terminating station.

3. Business customers who have their exchange access service with another carrier and who nowestablish their exchange access service with the Company and who subscribe to RCF willreceive a discounted monthly rate of $5.00 per RCF path for the first 12 months. Thediscounted monthly rate applies to initial as well as additional RCF paths. Additionally, thesesame customers will receive a waiver of RCF nonrecurring charges. To qualify for thisdiscounted rate and waiver the Remote Call Forwarding Number (CFN) must terminate to aCompany business access line. This offer is not available to customers who have local servicewith an affiliate of the Company.

/1/ Additional codes appear in departmental practices.

(C)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 1st Revised Sheet 12SECTION 5 - Other Central Office Optional Features Cancels Original Sheet 12


3. FEATURELINK SM SERVICE (cont’d)

F. Prices (cont'd)

2. Other Applicable Charges and Payments

Subsequent Activity

Charges apply for subsequent moves and changes as specified for exchange access lines.

References:

Service Reference

Exchange Access

Caller ID

Caller ID with Name

Simultaneous Ring One Number

AT&T Ohio GuidebookPart 4, Section 2




(D)(D)

(C)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features 3rd Revised Sheet 17SECTION 5 - Other Central Office Optional Features Cancels 2nd Revised Sheet 17


4. FEATURE SELECT (cont’d)

D. Prices

The rates specified for Feature Select are in addition to applicable Service Charges for theestablishment of network access lines.

1. Service Elements

Description / Billing Code/ Monthly Rate

Feature Select- with Caller ID /C5PCX/- without Caller ID /C5PBX/

$19.0019.00

E. References

Feature Select components are provided in accordance to the terms and conditions of the exceptas noted in Paragraphs C. and D. of this Guidebook.

Service Reference

Custom Calling Features

Advanced Custom Calling Features



(D)(D)

(D)(D)

AT&T OHIO GUIDEBOOK

PART 7 - Central Office Optional Features Original Sheet 18SECTION 5 - Other Central Office Optional Features


5. COMPLETE CHOICE® BASIC

A. Description

Complete Choice Basic offers residence customers a combination of Custom Calling and AdvancedCustom Calling features with a network access line and unlimited local calling at a package rate.

B. Definitions

Complete Choice Basic is offered to residence customers and consists of the following services:

• Network Access Line• Flat Rate Service• Caller ID• Caller ID with Name• Call Waiting• Busy Line Transfer (optional)• Alternate Answering (optional)• Message Waiting Tone (optional)• Star Code Access to Voice Mail (optional)

C. Terms and Conditions

1. All services must be purchased on the same network access line in order for customer to be eligible forthe Complete Choice Basic price. The package may be ordered on the customer’s primary or additionalline.

2. Existing residence customers who currently subscribe to all component services in Complete ChoiceBasic may request billing at the package price.

3. Busy Line Transfer, Alternate Answering and Message Waiting Tone and Star Code Access to Voice Mailmay be added to the Complete Choice Basic Package at any time, with no adjustment to the packageprice. The Service Order Add/Change charge specified in Part 3, Section 1 of the AT&T Ohio Guidebookwill not apply to these changes.

AT&T OHIO GUIDEBOOK



5. COMPLETE CHOICE® BASIC (cont'd)


4. Complete Choice Basic subscribers will benefit from the package price until they disconnect any of thecomponent services. If the customer disconnects any required component service of the package, theremaining services will be billed at their individual standard tariff rates.

5. Discounted monthly rates for any other combinations of services provided in the Complete Choice Basicpackage on the same network access line, as specified elsewhere in this tariff, do not apply under theComplete Choice Basic package.

6. Complete Choice Basic is available to any residence customer where all the package components areavailable.

7. Complete Choice Basic may be included in other packages or bundles that are marketed under othernames. Complete Choice Basic may also be bundled with the other additional services at a combinedprice that exceeds the Complete Choice Basic tariff price.

8. Features and services purchased in excess of those provided as part of the package will be billed at theirindividual standard tariff rates.

9. A nonrecurring charge as shown in D. below will apply to the installation of the Complete Choice Basicpackage the first time a new or existing customer subscribes to the package. The Complete Choice Basicpackage nonrecurring charge will not apply if the customer changes or adds features as long as thecustomer maintains the Complete Choice Basic package on the same line. The Complete Choice Basicpackage nonrecurring charge is a line-level charge. If the customer subscribes to Complete Choice Basicon an additional line, the nonrecurring package charge will be applied to that line.

10. Nonrecurring charges, except as shown in D. below, will not apply when existing customers addthe package to existing lines. Nonrecurring installation charges may apply to the installation ofnew access lines.

AT&T OHIO GUIDEBOOK



5. COMPLETE CHOICE® BASIC (cont'd)

D. Prices

The per line rates specified for Complete Choice Basic are as follows:

Description Monthly Price Nonrecurring Charge

Complete Choice Basic, Access Area AComplete Choice Basic, Access Area BComplete Choice Basic, Access Area CComplete Choice Basic, Access Area D

future use$23.0023.0023.00

future use$5.005.005.00

E. References

Complete Choice Basic components are provided in accordance with the terms and conditions specified inthis Guidebook except as noted in Paragraphs C. and E. of this Guidebook.

Service Reference

Residence Access LineFlat Rate ServiceCustom Calling FeaturesAdvanced Custom Calling FeaturesComplementary Central Office ServicesStar Code Access to Voice Mail

Part 4, Section 2Part 4, Section 2Part 7, Section 1Part 7, Section 2Part 7, Section 3Part 7, Section 3

AT&T OHIO GUIDEBOOK



6. COMPLETE CHOICE® ENHANCED

A. Description

Complete Choice Enhanced package offers residence customers a combination of CustomCalling and Advanced Custom Calling features with a network access line and unlimited localcalling at a package rate.

B. Definitions

Complete Choice Enhanced is offered to residence customers and consists of the followingservices:

• Network Access Line• Flat Rate Service• Caller ID• Caller ID with Name• Call Waiting• Call Waiting ID• Three-Way Calling• Call Forwarding• Speed Calling 8• Automatic Callback• Call Screening• Busy Line Transfer (optional)• Alternate Answering (optional)• Message Waiting Tone (optional)• Star Code Access to Voice Mail (optional)


1. Call Waiting, Caller ID (including Caller ID with Name) and Call Waiting ID may be deselectedfrom the Complete Choice Enhanced package at the customer’s request and subsequentlyreselected with no adjustment to the package price. Nonrecurring charges specified in Part 3,Section 1 of this Guidebook will not apply to these changes.

2. Busy Line Transfer, Alternate Answering, Message Waiting Tone and Star Code Access toVoice Mail may be added to Complete Choice Enhanced package, at any time, with noadjustment to the package price. The Service Order Add/Change charge specified in Part 3,Section 1 of the AT&T Ohio Guidebook will not apply to these changes.

3. Caller ID, Caller ID with Name, and Call Screening will not be included in the CompleteChoice Enhanced package where facilities preclude the provisioning of these features. Acredit will apply to Complete Choice Enhanced package only when Caller ID cannot beprovisioned. Caller ID with Name cannot be provisioned without Caller ID. No credit will begiven if the customer deselects Caller ID and/or Caller ID with Name.

AT&T OHIO GUIDEBOOK



6. COMPLETE CHOICE® ENHANCED (cont'd)


4. Privacy Manager may be added onto the Complete Choice Enhanced package at thecustomer’s request. No adjustment is made to the customer’s price when Privacy Manager isactivated. Nonrecurring charges do not apply if Privacy Manager is activated or inactivated.

5. Pay per use features and their associated charges are not included in the Complete ChoiceEnhanced package price.

6. All services must be purchased on the same network access line in order for customer to beeligible for the Complete Choice Enhanced package price. The package may be ordered onthe customer’s primary or additional line.

7. Existing residence customers who currently subscribe to all component services in theComplete Choice Enhanced package may request billing at the package price.

8. Complete Choice Enhanced subscribers will benefit from the package price until theydisconnect any of the required component services. If the customer disconnects any requiredcomponent service of the package, the remaining services will be billed at their individualstandard tariff rates.

9. Discounted monthly rates for any other combinations of services provided in the CompleteChoice Enhanced package on the same network access line, as specified elsewhere in thistariff, do not apply under the Complete Choice Enhanced package.

10. Complete Choice Enhanced is available to any residence customer where all the packagecomponents are available except as noted in C.3. above.

11. Complete Choice Enhanced may be included in other packages or bundles that are marketedunder other names. Complete Choice Enhanced may also be bundled with the otheradditional services at a combined price that exceeds the Complete Choice Enhancedpackage tariff price.

12. Features and services purchased in excess of those provided as part of the package will bebilled at their individual standard tariff rates.

13. A nonrecurring charge as shown in D. below will apply to the installation of the CompleteChoice Enhanced package the first time a new or existing customer subscribes to thepackage. The Complete Choice Enhanced package nonrecurring charge will not apply if thecustomer changes or adds features as long as the customer maintains the Complete ChoiceEnhanced package on the same line. The Complete Choice Enhanced packagenonrecurring charge is a line-level charge. If the customer subscribes to Complete ChoiceEnhanced package on an additional line, the nonrecurring package charge will be applied tothat line.

AT&T OHIO GUIDEBOOK



6. COMPLETE CHOICE® ENHANCED (cont'd)


14. Nonrecurring charges, except as shown in D. below, will not apply when existing customersadd the package to existing lines. Nonrecurring installation charges may apply to theinstallation of new access lines.

D. Prices

The per line rates specified for Complete Choice Enhanced package are as follows:


Complete Choice Enhanced, Access Area AComplete Choice Enhanced, Access Area BComplete Choice Enhanced, Access Area CComplete Choice Enhanced, Access Area DComplete Choice Enhanced, Access Area A

where Caller ID cannot be provisioned/1/

Complete Choice Enhanced, Access Area Bwhere Caller ID cannot be provisioned/1/

Complete Choice Enhanced, Access Area Cwhere Caller ID cannot be provisioned/1/

Complete Choice Enhanced, Access Area Dwhere Caller ID cannot be provisioned/1/

future use$26.0026.0026.00

future use

25.00

25.00

25.00

future use$5.005.005.00

future use

5.00

5.00

5.00

E. References

Complete Choice Enhanced package components are provided in accordance with the terms andconditions specified in this Guidebook except as noted in Paragraphs C. and E. of thisGuidebook.

Service Reference

Residence Access LineFlat Rate ServiceCustom Calling FeaturesAdvanced Custom Calling FeaturesComplementary Central Office ServicesStar Code Access to Voice Mail

Part 4, Section 2Part 4, Section 2Part 7, Section 1Part 7, Section 2Part 7, Section 3Part 7, Section 3

/1/ The rate reflects a $1.00 monthly credit as described in Terms and Conditions C.3. No credit isgiven if the customer deselects Caller ID and/or Caller ID with Name.

AT&T OHIO GUIDEBOOK

PART 8 - Miscellaneous Services 2nd Revised Sheet 1SECTION 2 - Call Restriction Services Cancels 1st Revised Sheet 1


1. CALL BLOCKING

A. Description

Call blocking is an optional service which provides customers and Information Providers(Sponsors) with the capability to block the origination of direct dialed calls to all 976 and all other976-like services including, but not limited to 900 special access services provided by others.

B. Regulations

1. Call blocking will be provided only where the Company's central office can be feasiblymodified to provide the service and where facilities and conditions permit.

2. Call blocking will be permitted from all residence, non-residence exchange services andPBX lines and Centrex station lines.

3. Call blocking is available only on customer-dialed station-to-station calls.

4. Call blocking is available only for all 900 special access services and not for specificprograms.

5. Call blocking may be requested by sponsors to prohibit access to 976/976-like services afternotification by the Company that a customer is delinquent in payment of calls to thesponsor's programs. Upon proof by the customer of payment or other satisfactoryresolution of his or her account, or upon notice by the sponsor, sponsor requested blockingwill be removed by the Company.

6. Customers obtaining service at a new location shall be afforded blocking of all 900 specialaccess services at no charge, even if they exercised an option to block all 900 specialaccess services at a previous location at no charge.

7. Requests by customers to remove all 900 special access services blocking must besubmitted to the Company in written form.

8. The Company may impose blocking on customers who have incurred but not paid 900special access or other 976-like service charges, which are not subject to bona fide dispute.The Company will remove call blocking from a customer’s line upon settlement of theoutstanding charges and written authorization from the customer.

(C)

(C)

(C)

(C)

(C)

(C)

(C)

AT&T OHIO GUIDEBOOK

PART 8 - Miscellaneous Services 1st Revised Sheet 2SECTION 2 - Call Restriction Services Cancels Original Sheet 2


1. CALL BLOCKING (cont’d)


1. Customer Requested Call Blocking

The following rates and charges will be waived for the initial establishment of call blocking.These charges will apply to any subsequent requests for blocking.

NonrecurringCharge USOC

a. Residence or Non-Residence Service

Call blocking, per individualor trunk or WATS service

b. Centrex Service

Call blocking, Centrexstations

$9.30

41.55

RTVXN*

RTVXN*

2. Sponsor Requested Call Blocking

The following rates and charges are applicable to sponsor requested call blocking.

a. Residence or Non-Residence Service

Call blocking per request,per individual or trunk or WATS service

b. Centrex Service

Call blocking, per request, perCentrex system

60.00

60.00

NR9CB

NR9CB

* Additional codes appear in departmental practices.

(C)

(C)

(C)

AT&T OHIO GUIDEBOOK



2. TOLL RESTRICTION

A. Regulations

1. Toll restriction is a central office service arrangement whereby calls dialed over a residenceexchange service, non-residence exchange service or a PBX trunk, to other than the localservice area, are either automatically routed to the customer's attendant position or the callingperson receives an announcement.

2. Toll restriction will be provided, where facilities permit, subject to the following:

a. Toll restriction will not allow 1+, 0+, 0-, 10-XXX, 900 service code, or 700 code toll calls.

b. Toll restricted services will not have dial access to Company operators, except forDirectory Assistance.

c. Toll restriction does not provide restriction of 411 calls, or nonchargeable calls to numberssuch as public emergency service 911, or 950 calls. Calls to 800 service will not bepermitted from non-residence service.

3. Subscribing to toll restriction does not relieve customers of responsibility for calls charged totheir telephone number(s).

4. Toll restriction will not be provided on COCOT service.

5. The Company shall not be liable to the customer or any other person or entity for damages ofany nature or kind arising out of, resulting from, or in connection with the provision of theservice, including without limitation, the inability to access the operator or any non toll freenumber for any purpose.

B. Rates and Charges

The following rates and charges apply to toll restriction service and are in addition to all otherrates and charges applicable to the associated service.

(C)(C)

AT&T OHIO GUIDEBOOK



2. TOLL RESTRICTION (cont’d)

B. Rates and Charges (cont’d)


ChargeMonthly

Rate

Toll restriction, per individual non-residence service orPBX trunk equipped /KXT/

Toll restriction, per individual residence service/1/ /RTVX5/

$24.40

12.00

$51.70

5.95

/1/ The toll restriction charge will not apply to those residential customers: 1) who elect tollrestriction in lieu of a deposit, 2) who elect toll restriction while making payments for a final bill, or3) who elect payment arrangements and toll restriction in lieu of denial.

(N)

(N)

(N)

AT&T OHIO GUIDEBOOK



3. BILLED NUMBER SCREENING SERVICE

A. Description

Billed Number Screening Service is an arrangement which prevents the charging of collectand/or third number billed calls to a customer's telephone number.

B. Regulations

1. The Company makes no guarantee and assumes no liability arising out of the use or misuse ofBilled Number Screening Service by any other entities, including, but not limited to,Interexchange Carriers. The Company is fully responsible for calls charged to numbers, whichshould have been prevented by Billed Number Screening Service, that originate and terminatewithin the Company's service territory, and are not carried over any other carrier's network orfacilities.

2. Billed Number Screening Service is offered subject to the availability of suitable facilities.

3. The service is offered on residence exchange service lines, non-residence exchange servicelines, trunk lines, customer-owned coin-operated telephone (COCOT) lines and Centrex lines.

4. The following options are available with Billed Number Screening Service. Option 1 is the onlyavailable option to Customer-Owned, Coin Operated Telephone (COCOT) lines.

a. Option 1 -No Collect or Third Number Billing, per line screened

b. Option 2 -No Third Number Billing, per line screened

c. Option 3 -No Collect Billing, per line screened


A Service and Equipment Charge is applicable as shown in Part 3, Section 1 of this Guidebookwhen Billed Number Screening is installed subsequent to the initial establishment of the line(s)with which it is associated.

(C)

AT&T OHIO GUIDEBOOK



4. SELECTIVE CALL SCREENING SERVICE

A. Description

Selective Call Screening is an arrangement designed to restrict certain types of billing from a linewhich originates a call. The screening is designed to inform the operator services provider aboutspecial characteristics associated with the line. Under this arrangement, the operator servicesprovider processes the operator-assisted, and/or operator-handled, and/or automated operator-assisted originating call so that that call will conform to one of the allowable types of billing, whichcould be those which conform only to billing as collect, billed to a third number, or billed to acalling card.

B. Regulations

1. The Company assumes no liability for calls completed by any other entity or carrier or operatorservices provider as long as the screening code accompanies the call forwarded to the otherentity. The Company is responsible for properly handling calls which are selectively screenedand are not carried over any other entity's network or facilities.

2. Selective Call Screening Service is offered subject to the availability of suitable facilities andequipment.

3. The service is offered on residence exchange services, non-residence exchange services, PBXtrunks and customer-owned coin-operated telephone (COCOT) service. Centrex customers arecovered elsewhere in this Guidebook.

4. Customers subscribing to Selective Call Screening Service are responsible for all toll chargesbilled to their lines for calls which are not carried solely over the Company's facilities.

5. Selection Call Screening Service will be provided at no charge to customer-owned coin-operated telephone (COCOT) customers.

C. Rates

1. The following rates and charges apply to Selective Call Screening Service and are in additionto all other charges as specified elsewhere in the Company's Guidebook.

Description /Billing Code/Monthly

Rate USOC

Selective call screening, per line $5.20 SRG*

*Additional codes appear in departmental practices.

(C)

AT&T OHIO GUIDEBOOK



5. INTERNATIONAL CALL BLOCKING SERVICE

A. Description

International Call Blocking Service is an optional central office service arrangement wherebydirect-dialed international calls will be routed to the customer's attendant position or to anannouncement.

B. Regulations

1. International Call Blocking Service is offered subject to the availability of suitable facilities andis limited to central offices specifically equipped to provide this service.

2. International Call Blocking Service will provide blocking of IDD 011+ and 101XXXX-011+ calls.

3. Subscribing to International Call Blocking Service will not relieve customers of the responsibilityfor international calls charged to the telephone number(s) associated with a restricted accessline(s).

4. This service is offered on residence exchange service lines, non-residence exchange servicelines, trunk lines and customer-owned, coin-operated telephone (COCOT) lines.

C. Rates

1. The following charge applies to International Call Blocking Service and is in addition to all othercharges as specified elsewhere in the AT&T Ohio Guidebook or P.U.C.O. Tariff No. 20.

Description Nonrecurring Charge

Per line or Trunk $3.50

(C)

AT&T OHIO GUIDEBOOK



6. CALL CONTROL (cont'd)

B. Regulations

1. CC may be provided subject to the availability of suitable Central Office facilities and capacity.Specifically, CC is offered only where the customer’s location is served by a digital switchequipped with Advanced Intelligent Network (AIN) and Common Channel Signaling/SignalingSystem 7 (CCS/SS7) architecture and software.

2. CC is available for use with Residence and Business Network Access lines, and whenavailable, Residence and Business Network Access lines equipped with Integrated ServicesDigital Network (ISDN). It is not available with PBX Trunks, Centrex Service, Customer OwnedCoin Operated Telephone (COCOT) Service, Wide Area Telecommunication Service (WATS)lines, Off Premises Extensions, party line exchange service, or Automatic Call Distributionsystems equipped with DID Trunks.

3. CC does not relieve the customer of responsibility for calls charged to their telephonenumber(s).

4. CC will not be offered in areas where 9-1-1 is not available.

5. The Company shall not be liable to the customer or any other person or entity for damages ofany nature or kind arising out of, resulting from, or in connection with the provision of theservice, including without limitation, the inability to access the operator or any non toll freenumber for any purpose.

(C)(C)

AT&T OHIO GUIDEBOOK



6. CALL CONTROL (cont'd)

C. RATES AND CHARGES

1. Calls placed from a CC equipped network access line, or non-CC equipped access line, via apredetermined access code, to the CC Control Point to modify the service functionality, will beprovided via a toll free number.

2. Service Establishment and Change Charges (as specified in Part 3, Section 1 of thisGuidebook) are applicable when adding Call Control to a new or existing residence access line.

3. The Service Establishment and Change Charges are waived for a period of 45 days after acentral office is equipped to provide Call Control.

4. The following rates and charges are for CC only and are in addition to rates and charges forother service(s) required to furnish a communications system.

Description Monthly Price

Call Control per Network Access Line equipped

Business/1/

Residence/1/$16.90

8.50

/1/ Where available, CC may be provided on a Residence or a Business Network Access lineequipped with ISDN. A CC charge/rate is applicable for each telephone number on a “B” channel.

(N)(N)

(C)

(C)

(C)

(N)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 1st Revised Sheet 1SECTION 1 - Operator Service Charges Cancels Original Sheet 1


1. OPERATOR - HANDLED SERVICE

Operator-Handled service is that service requested of a Company operator, by the personoriginating a call, which is in addition to the customer-dialed service specified in Part 9, Section 1 ofthis Guidebook.

A. Station-to-Station calls are those calls where the person originating the call specifies to aCompany operator a particular telephone number to be reached.

B. Person-to-Person calls are those calls where the person originating the call specifies to aCompany operator a particular person to be reached, a particular mobile station to be reachedthrough a MCC operator, or a particular station, department or office to be reached through aprivate branch exchange attendant.

1. When, after the telephone, MCC operator, or private branch exchange system called has beenreached and while the connection remains established, the person originating the call requestsor agrees to talk to any person other than the person specified, or to any other person ormobile station to be reached through a MCC, or to any other station, department or office to bereached through a private branch exchange attendant, the call is charged for as person-to-person.

2. Where the person originating the call wishes arrangements made in advance with a particularparty or station for the establishment of a connection at a specified time (appointment call), thecall is charged for as person-to-person.

3. When at the request of the calling party the Company employs a messenger or other means tobring the called party to a telephone (messenger call), the call is charged for as person-to-person, and in addition to the charges for the message, a charge is made for the exact amountexpended, if any, for messenger service.

C. Third Number Billed calls are those calls where the person originating the call specifies to aCompany operator to bill the call to an authorized station, as determined by the Company, otherthan the station originating the call, or the station where the call is terminated.

D. Service Charges

A service charge applies to each automated calling card station-to-station and customer dialed -operator assisted - calling card station-to-station call and to each operator handled station-to-station, third number billed and person-to-person call. This charge is added to the initial minuteand additional minute charges. Discounts do not apply to the service charge.

(C)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 2nd Revised Sheet 1SECTION 2 - Directory Assistance (DA) Service Cancels 1st Revised Sheet 1


1. DIRECTORY ASSISTANCE SERVICE - LOCAL

A. Regulations

1. The regulations and charges in this Paragraph 1. apply to calls placed to directory assistanceto obtain telephone numbers of services located within the home NPA or LATA. Customersdesiring more than one listing must inform the operator at the beginning of the call that theywant multiple listings. The number of such telephone numbers furnished on each call shall belimited to ten. Each listing request is subject to the rates listed in 1.B.1 following.

Local Directory Assistance (DA) consists of providing listing information (address and publishedtelephone number, or an indication of "non-published status") for the home NPA and/or thelocal/intraLATA serving area to callers who dial 411, 1/0+411, 555-1212, or 1/0-NPA-555-1212or other dialing arrangements. Directory Assistance Listing Information provided is fromCompany’s Directory Assistance records, other companies, and in some circumstance specificnumbers provided by a Business Customer or its representative.

2. Except as otherwise specified, directory assistance calls from the following are not subject tothe regulations and charges in this Paragraph 1.

a. Services furnished to hospitals and skilled nursing homes.

For the purpose of this paragraph, the term "skilled nursing homes" applies to those nursinghomes that provide around-the-clock professional nursing care.

(D)(D)

(C)

(C)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 1st Revised Sheet 2SECTION 2 - Directory Assistance (DA) Service Cancels Original Sheet 2


1. DIRECTORY ASSISTANCE SERVICE - LOCAL (cont’d)

A. Regulations (cont'd)

2. (cont'd)

b. Services furnished to the handicapped as follows:

(1) Impaired persons

(a) For purposes of this Guidebook, the definition of impaired refers to those persons withcommunication impairments, including those hearing impaired, deaf, deaf/blind, andspeech impaired persons who have an impairment that prevents them fromcommunicating over the telephone without the aid of a telecommunications device for thedeaf.

(b) Residential impaired customers or impaired members of a customers' household, uponwritten application and upon certification of their impaired status, which is evidenced byeither a certificate from a physician, health care official, or state agency, or a diplomafrom an accredited educational institution for the impaired, may receive a discount offtheir message toll service rates, and, if they utilize telebraille devices, they may receivefree access to local and intrastate long distance directory assistance. Additionally, TDDlines maintained by nonprofit organizations and governmental agencies, upon writtenapplication and verification that such lines are maintained for the benefit of the impairedmay receive a discount off their message toll services rates.

(N)

AT&T OHIO GUIDEBOOK





2. (cont'd)

b. Services furnished to the handicapped as follows: (cont'd)

(2) Visual or other physical handicapped

(a) One residence service designated by a handicapped person who is unable to use adirectory due to a visual or other physical handicap. Such person must make applicationto the Company for exemption and will be required to provide suitable proof of handicap.Such application shall be established by the following procedures:

A letter to the Company from a professional familiar with the person's visual or physicalimpairment stating that the person qualifies for the exemption; or

The filling out of a prepared form made available by the Company by a professionalfamiliar with the person's visual or physical impairment.

(b) Exemption may be extended to one non-residence service, in lieu of a residence servicewhere the handicapped person subscribes only to non-residence service which islocated in the residence of said person.

(c) In addition to the exemption provided in (a) above, exemption also may be extended toany telephone service used by the handicapped person when he is away from hisresidence. Such exemption is provided by means of special arrangements which mustbe made in advance with the Company. This exemption provides for the first 100 callsper month at no charge. Each additional call per month is charged for at the rate setforth in B following.

(d) For the purpose of this paragraph, a visual handicap may be defined as follows:

Visual acuity of 20/60 or worse with best refractive correction with best eye, or

Visual field of 20° or less in diameter.

(C)

(C)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 3rd Revised Sheet 4SECTION 2 - Directory Assistance (DA) Service Cancels 2nd Revised Sheet 4



B. Charges

Directory assistance calls will be charged for as follows:

DescriptionNon-Residence

ChargeResidence (N)

Charge (N)

1. Where customer direct dials directory assistance number,per listing request.

2. Where customer requests operator assistance to place acall to Directory Assistance, the surcharge is shown in Part11, Section 1 of this Guidebook as appropriate, isapplicable in addition to the charge listed above.

$1.89 $1.89 (N)

AT&T OHIO GUIDEBOOK



2. DIRECTORY ASSISTANCE SERVICE - TOLL

Directory Assistance Service shall not be construed to be a part of Message Toll TelephoneService for the purpose of concurrences by other companies as set forth in Part 9, Section 1 of thisGuidebook except such other companies as shall have a Directory Assistance Service chargingplan for customers in the State of Ohio.

A. Regulations

1. The regulations and rates set forth in this Paragraph 2. apply to calls placed to directoryassistance for the purpose of obtaining telephone numbers of services located outside the localservice area but within the same numbering plan area. Customers desiring more than onelisting must inform the operator at the beginning of the call that they want multiple listings. Thenumber of such telephone numbers furnished on each call shall be limited to ten. Each listingrequest is subject to the rates listed in 2.B following.

a. A numbering plan area, as set forth above, is the territory which shares a common area code.

2. Except as otherwise specified, the following are not subject to the regulations and rates setforth in this Paragraph 2:

a. Service furnished to hospitals and skilled nursing homes.

For the purpose of this paragraph, the term "skilled nursing homes" applies to those nursinghomes that provide around-the-clock professional nursing care.

b. Services furnished to the handicapped.

(1) Impaired persons

(a) For purposes of this Guidebook, the definition of impaired refers to those persons withcommunication impairments, including those hearing impaired, deaf, deaf/blind, orspeech impaired persons who have an impairment that prevents them fromcommunicating over the telephone without the aid of a telecommunications device for thedeaf.

(C)

(D)(D)

(C)

(C)

(C)

AT&T OHIO GUIDEBOOK



2. DIRECTORY ASSISTANCE SERVICE - TOLL (cont’d)


2. (cont'd)

b. Services furnished to the handicapped. (cont'd)

(1) Impaired persons (cont'd)

(b) Residential impaired customers or impaired members of a customers' household, uponwritten application and upon certification of their impaired status, which is evidenced byeither a certificate from a physician, health care official, or state agency, or a diplomafrom an accredited educational institution for the impaired, are eligible to receive adiscount off their message toll service rates, and, if they utilize telebraille devices, theyare eligible to receive free access to local and intrastate long distance directoryassistance. Additionally, TDD lines maintained by nonprofit organizations andgovernmental agencies, upon written application and verification that such lines aremaintained for the benefit of the impaired are eligible to receive a discount off theirmessage toll services rates.

(2) Visual or other physical handicapped

(a) One residence service may be designated by a handicapped person who is unable touse a directory due to a visual or other physical handicap. Such person must makeapplication to the Company for exemption and will be required to provide suitable proofof handicap. Such application shall be established by the following procedures:

A letter to the Company from a professional familiar with the person's visual or physicalimpairment stating that the person qualifies for the exemption; or

The filling out of a prepared form made available by the Company by a professionalfamiliar with the person's visual or physical impairment.

(b) Exemption may be extended to one non-residence service, in lieu of a residence servicewhere the handicapped person subscribes only to non-residence service which islocated in the residence of said person.

(c) In addition to the exemption provided in (i) preceding, exemption also may be extendedto any telephone service used by the handicapped person when he is away from hisresidence. Such exemption is provided by means of special arrangements which mustbe made in advance with the Company. This exemption provides for the first 100 callsper month at no charge. Each additional call per month is charged for at the rate setforth in B following.

(C)

(C)

(C)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 3rd Revised Sheet 7SECTION 2 - Directory Assistance (DA) Service Cancels 2nd Revised Sheet 7


2. DIRECTORY ASSISTANCE SERVICE - TOLL (cont’d)


2. (cont'd)

b. Services furnished to the handicapped. (cont'd)

(2) Visual or other physical handicapped (cont'd)

(d) For the purpose of this paragraph, a visual handicap may be defined as follows:

Visual acuity of 20/60 or worse with best refractive correction with best eye, or

Visual field of 20° or less in diameter.

B. Charges

Directory Assistance calls will be charged for as follows:

Description Non-Residence Residence (N)Charge Charge (N)

1. Directory assistance calls

a. Where customer direct dials directory assistance number,per listing request.

b. Where customer requests operator assistance to place acall to Directory Assistance, the surcharge as shown inPart 11, Section 1 of this Guidebook as appropriate, isapplicable in addition to the charge listed above.

$1.89 $1.89 (N)

(C)

(C)

(C)

(N)

AT&T OHIO GUIDEBOOK



3. NATIONAL DIRECTORY ASSISTANCE CALL SERVICE

A. Description

1. National Directory Assistance Call Service consists of providing listed telephone numbers tocallers for locations outside the LATA and Home NPA for residential, business andgovernment accounts throughout the 50 states. Information Call Completion is not offeredwith National Directory Assistance Call Service. The service is available where facilitiespermit.

2. Telephone calls by customers for telephone number listings will be answered and numbersgiven by an Audio Response Unit (ARU) or an operator.

3. Customers desiring more than one listing must inform the operator at the beginning of the callthat they want multiple listings. A maximum of ten requested telephone numbers will beprovided for each National Directory Assistance call. Each listing request is subject to therates listed in 3.B.1. following.

4. The Charges in Paragraph B. following apply for all calls to National Directory Assistancetransported solely by the Company to a National Directory Assistance operator.

5. The Company shall not be liable for any errors or omissions, whether arising throughnegligence or otherwise, in the information furnished; and the customer shall indemnify andsave the Company harmless against all claims (including costs and reasonable attorneys'fees) that may arise from the use of such information.

6. No exemptions apply for National Directory Assistance Call Service.

(C)

(C)

AT&T OHIO GUIDEBOOK



3. NATIONAL DIRECTORY ASSISTANCE CALL SERVICE (cont’d)

B. Charges

Rates

DescriptionDirect Dialed

CallsAlternate

Billed Calls

1. National Directory Assistance, per listingrequest $1.99 $1.99

2. Where a customer requests operator assistance to place a call to National DirectoryAssistance, the surcharge as shown in Part 11, Section 1 of this Guidebook is applicable inaddition to the price specified in Paragraph B.1. above.

3. National Directory Assistance is not provided on WATS service, Feature Group A service,Alternate Billed Collect-Inmate (Operator Assisted Calls from a correctional institution), or tocustomers that have Toll Restriction.

(C)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 2nd Revised Sheet 10SECTION 2 - Directory Assistance (DA) Service Cancels 1st Revised Sheet 10


4. BUSINESS CATEGORY SEARCH

A. Description

1. Business Category Search will provide non-residential customers with the ability to requestbusiness listings for a specified category of businesses, when they do not know the name ofthe business they are seeking. Requested listings can be searched for in the local callingarea, as described in Part 4, Sections 1 and 2, of this Guidebook or outside the customer'shome numbering plan area (HNPA), as described in Part 9, Section 4 of this Guidebook.Information Call Completion is offered with Business Category Search for listings within thecustomer’s home numbering plan area. The service is available where facilities permit.

The Company searches and retrieves listings that match the customer’s requested businesscategory for the requested city/locality. Where available, the first two listings offered to thecustomer are for companies that advertise with an AT&T affiliate in the relevant businesscategory and serve the requested city/locality. Those companies may or may not bephysically located within the requested city/locality, but are required to serve that area. As toother listings offered to the customer, the Company searches and retrieves listings within apre-defined radius of a center point in the city/locality, unless the customer requests thesearch use a specific intersection or address, in which case the Company searches andretrieves listings within a pre-defined radius of the requested intersection or address. Centerpoint, intersection, and street address searched listings, which can include companiesadvertising with an AT&T affiliate, are offered to the customer in order of nearness to thecenter point, or specified intersection or address from which the search is conducted.

2. Telephone calls by customers for telephone number listings will be answered and numbersgiven by an Audio Response Unit (ARU) or an operator.

3. Customers desiring more than one listing must inform the operator at the beginning of the callthat they want multiple listings. A maximum of ten requested telephone numbers will beprovided for each Business Category Search call. Each listing request is subject to the rateslisted in B following.

4. The Charges in Paragraph B. following apply for all calls for Business Category Search.

5. The Company shall not be liable for any errors or omissions, whether arising throughnegligence or otherwise, in the information furnished; and the customer shall indemnify andsave the Company harmless against all claims (including costs and reasonable attorneys'fees) that may arise from the use of such information.

6. No exemptions apply for Business Category Search.

(C)(C)

(C)

(C)

AT&T OHIO GUIDEBOOK



4. BUSINESS CATEGORY SEARCH (cont’d)

B. Charges

Rates

DescriptionDirect Dialed

CallsAlternate

Billed Calls

1. Business Category Search,per listing request $1.99 $1.99

2. Where a customer requests operator assistance to place a call for Business CategorySearch, the surcharge as shown in Part 11, Section 1, of this Guidebook is applicable inaddition to the price specified in Paragraph B.1. above.

3. Business Category Search is not provided on WATS service, Feature Group A service,Alternate Billed Collect-Inmate (Operator Assisted Calls from a correctional institution), or tocustomers that have Toll Restriction.

(C)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 1st Revised Sheet 1SECTION 3 - Directory Assistance Call Completion Service Cancels Original Sheet 1


1. INFORMATION CALL COMPLETION SERVICE

A. General

Information Call Completion (ICC) Service will provide a customer, who has accessed the localinformation/directory assistance operator or has received a number from the Audio Response Unit(ARU), the option of having their call completed either by an operator or by depressing a specificdigit on a Touch-Tone telephone.

B. Regulations

1. The calling number and the number requested to be dialed must be in the same LATA or the localcalling area.

2. In addition to the call completion charge, normal existing directory assistance charges will applyand any toll charges for calls completed to telephone numbers outside of the customer's localcalling area will also apply.

3. Only the second provided directory-assisted telephone number will be completed if two DirectoryAssistance requests are made by the customer during the same call.

4. If a call is not completed, no charge for the service is applicable. Only the appropriate charge forthe Directory Assistance call will apply.

5. Mobile Telephone Service and Customer-Owned, Coin-Operated Telephone (COCOT) Servicecustomers will only be eligible for ICC service if an alternate billing option is used, i.e., calling card,billed-to-third party, collect and person-to-person special handling.

6. Cellular Phone Users will only be eligible for ICC service if an alternate billing option is used, i.e.,calling card, billed-to-third party, collect and person-to-person special handling, or if the carrierallows for sent-paid billing.

(C)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 2nd Revised Sheet 2SECTION 3 - Directory Assistance Call Completion Service Cancels 1st Revised Sheet 2


1. INFORMATION CALL COMPLETION SERVICE (cont’d)


7. The following types of calls will not be eligible for automatic or operator call completionvia ICC Service.

(a) Calls originating from Interexchange Carriers and Independent Telephone ServicingAreas.

(b) Wide Area Telecommunications Service (WATS).

(c) Calls for Private Listing Telephone Service.

8. Hospitals, skilled nursing homes and handicapped persons as specified in Part 11,Section 2, are not subject to the ICC Service charges in paragraph 1.C. following.

C. Charges

There no longer is an individual charge for an ICC call. The rate has been incorporated into therate for Directory Assistance Service. However, when such calls are handled by a live operatorand where the technical capability exists, calls may be alternately billed by using atelecommunications company calling card, billed-to a-third, or utilizing collect or person-to-personspecial handling. The appropriate service charge associated with the alternate billing optioncontinues to apply as set forth in Part 11, Section 1 of this Guidebook.

(C)

(C)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 1st Revised Sheet 1SECTION 4 - Other Operator Services Cancels Original Sheet 1


1. VERIFICATION AND INTERRUPT SERVICE

A. Customers may obtain assistance in verifying if a called line is in use, or in interrupting aconversation in progress, by calling the Company operator.

B. Verification and interrupt service is furnished where facilities permit. Person-to-person service isnot offered and collect billing is not permitted.

C. Verification and interrupt service is furnished to coin and non-coin customers.

D. Centrex-CU numbers may not be verified or interrupted.

E. Application of Charges

1. A verification charge is applicable each time a customer requests a Company operator todetermine whether or not a line is in use.

2. An interrupt charge is applicable each time a customer requests a Company operator tointerrupt a conversation or to verify that a line is in use and interrupt a conversation.

3. No verification or interrupt charge will apply if the Company operator determines that there istrouble on the line, or if the requesting customer identifies that the call is from an Official PublicEmergency Agency. An Official Public Emergency Agency is a government agency which isoperated by the Federal, State or local government and has the capability and legal authority toprovide prompt and direct aid to the public in emergency situations.

4. An interrupt charge applies whenever the operator interrupts the conversation even though oneor both of the parties interrupted refuses to terminate the conversation in progress.

5. If the number verified is not in use, or as a result of interrupt the line is cleared, and, at thecalling party's request, the operator completes the call, the applicable service charges apply asspecified in Part 11, Section 1 of this Guidebook in addition to the verification or interruptcharges.

6. Time of day discounts and unused allowances, e.g., Measured Service and Message Service,will not be applied against Verification and Interrupt charges.

F. Charges

Description Non-Residence Residence

Verification $6.00 $6.00 (N)

Interrupt 6.00 6.00 (N)

(C)

(C)

AT&T OHIO GUIDEBOOK

PART 11 - Operator Services 1st Revised Sheet 2SECTION 4 - Other Operator Services Cancels Original Sheet 2


2. TEMPORARY INTERCEPTION

A. At the request of a non-residential customer and where equipment arrangements will permit, anygrade of non-residence service will be intercepted temporarily without termination of contract.Calling persons will be informed that the service is being temporarily intercepted at the request ofthe customer and, if desired by the customer, the telephone number at which he may be reachedor the telephone number at which his calls will be received during the period of interception.

B. The liability of the Company for damages arising when it fails to inform or makes errors in advisingcalling persons of the telephone number at which the customer may be reached, or the telephonenumber at which his calls are to be received during the period of interception, shall in no eventexceed an amount equivalent to the interception charge for the month during which the failures orerrors occur. The maximum amount for continuing damages shall not exceed an amountequivalent to the interception charges for the entire period of interception.

C. The service is furnished subject to receipt of the customer's request in sufficient time to permit theCompany to effect the necessary arrangements.

D. No outward or inward service is contemplated during the period interception.

E. Charges

1. Regular service charges are applicable during the period of interception.

2. In addition to the regular service charges, for each period of interception, the followinginterception charges apply:

MonthlyRate USOC

Non-residence service........................................................Residence service …………………………………………….

$15.859.45

TYSTYS

3. The minimum interception charge for each period of interception shall be a charge equal to onemonth at the monthly rate specified in 2. preceding, as appropriate.

(C)

(N)

AT&T OHIO GUIDEBOOK

PART 12 - Directory Services 1st Revised Sheet 1SECTION 1 - Directory Listings Cancels Original Sheet 1


1. LISTING SERVICES

A. General Provisions

1. The alphabetical directory is an alphabetical list of customers, joint users and others for whomdirectory listings are provided. It is designed solely for the purpose of informing calling personsof the telephone numbers of customers and others listed therein. Accordingly, listings areintended solely for purposes of identification and are limited to information which is essential tosuch identification.

2. The rates and regulations in this Paragraph 1 for directory listings apply to primary andadditional listings in the alphabetical directory.

3. An alphabetical directory may include the listings for one or more exchange areas. More thanone alphabetical directory may be included in directory book. In alphabetical directoriesselected by the Company, the pages are divided into two groups, one group of non-residencelistings and one group of listings consisting solely of names of individuals.

a. Non-residence primary listings consisting solely of names of individuals will appear in bothgroups at no charge.

b. Non-residence additional listings consisting solely of names of individuals will appear in bothgroups without charge for the additional appearance.

c. Special types of additional listings will appear in both groups without charge for the additionalappearance under the following conditions:

(1) Alternate listings, provided that they are indented under non-residence primary orregular additional listings that are listings consisting solely of names of individuals; and

(2) all other special types of additional listings, provided that they are listings consistingsolely of names of individuals and are indented under non-residence primary or regularadditional listings.

d. Residence primary or additional listings will appear in both groups without charge for theadditional appearance, provided that they are indented under non-residence primary orregular additional listings consisting solely of names of individuals.

4. Special prominence or arrangement of names is not permitted nor is the listing of a service,commodity or trade name except when such service, commodity or trade name is a part of thename under which the listed party is doing business.

(C)

AT&T OHIO GUIDEBOOK



1. LISTING SERVICES (cont’d)

C. Additional Listings

1. Non-residence Additional Listings

a. Non-residence additional listings are listings in addition to the primary listing furnished inconnection with non-residence service and may be:

(1) Names of partners or members, if the customer or joint user is a partnership(2) Names of officers, if the customer or joint user is a corporation(3) Names of representatives or employees of the customer or joint user(4) Bona fide names of firms which the customer or joint user owns or controls or is duly

authorized to represent(5) Names of patrons participating in resale or shared use of the customer's service or

equipment

b. Non-residence additional listings are not permitted in connection with residence service.

2. Residence Additional Listings

a. Residence additional listings are listings in addition to the primary listing furnished inconnection with residence service and may be the names of members of the customer'sfamily or of other persons residing in the customer's household. Such listings may also be inthe form of dual name listings as described in B-7 preceding.

b. Residence additional listings are also permitted in connection with non-residence servicewhich is located in a residence and for permanent guests residing in a transient hotel, motel,or club, and tenants in an apartment house or apartment hotel.

3. Addresses and Telephone Numbers of Additional Listings

Ordinarily, all additional listings are of the same address and telephone number as the primarylistings, except in the case of alternate listings and listings for systems or services with in-dialing. When it appears necessary as an aid to the use of the directory and providedsatisfactory service can be furnished, a listing will be permitted under the address of a stationinstalled on premises of the customer, but at an address different from that of the main stationservice.

4. Additional listings for Centrex and Exhibition Hall Systems and PBX Systems with DID

Where additional listings associated with Centrex and Exhibition Hall systems, and PBXsystems with DID, use the telephone number associated with the primary listing, the informativewording described in B-3 preceding may also be provided with such additional listings withoutadditional charge.

(N)

(N)

(C)

(C)

AT&T OHIO GUIDEBOOK




C. Additional Listings (cont’d)

5. Special Types of Additional Listings

a. Duplicate Listings

Duplicate listings, i.e., listings of nicknames, abbreviated names, names which are commonlyspelled in more than one way, and rearrangements of names are permitted when, in theopinion of the Company, they are not desired to secure a preferential position in the directoryor for advertising purposes.

b. Cross-Reference Listings

(1) Cross-reference listings cover:

- Names which are commonly spelled in more than one way.- Names of formerly existing businesses which have been superseded by that of the

customer.- Rearrangement of names when such rearrangement is not for the purpose of

securing a preferential position in the directory or for advertising purposes.

(2) Cross-reference listings consists of a name, a reference to the primary listing, and, ifdesired, a telephone number. Such listings do not include an address; however, if thetelephone number is included, the city and state involved must also be shown when amessage toll call is involved.

c. Alternate Listings

(1) Alternate listings, i.e., listings which refer calling persons to another telephone numberat night and on Sundays and holidays, or in case no answer is received on the call tothe primary number, are permitted for all classes of service.

(2) The alternate number may be that of another customer's service. In such case, theconsent of the other customer must be obtained before the alternate listing is furnished.

d. Foreign Listings

Foreign listings, i.e., listings in an alphabetical directory of an exchange other than that inwhich the listed service is furnished are furnished under the provisions applicable to regularadditional listings in the alphabetical directory in which the foreign listing appears.

(C)

AT&T OHIO GUIDEBOOK




D. Private Listing Service

1. Upon receipt of an authorization signed by the customer, in a form satisfactory to theCompany, the name of that customer and the telephone number assigned to the servicefurnished to him will be omitted or deleted from the Company's telephone directories and histelephone number will be omitted or deleted from its information records, subject to theprovisions set forth below.

2. The Company will endeavor to prevent the disclosure of the telephone number, but shall not beliable should such number be divulged through inadvertence, or under the followingcircumstances where the number will be disclosed:

a. Where the private listing service customer calls the enhanced universal emergencytelephone number (i.e. 911) to the extent that the originating telephone number, addressand name associated with the originating number are furnished to the 911 service PublicService Answering Points.

b. Where the private listing service customer calls the telephone number of a customersubscribing to Caller ID, without using Calling Party Number Blocking as set forth inPart 7, Section 2 of this Guidebook, to the extent that the originating telephone number isdisplayed on a Caller ID display device.

c. Where the private listing service customer is called back by a customer who subscribes toand uses Automatic Callback to return the call to the extent that the originating telephonenumber is displayed within the call detail section of the Automatic Callback subscriber'sbilling statement.

d. Where the private listing service customer calls another customer, who interprets thephone call as a harassing or threatening call and uses the Call Trace service to have thecalling party telephone number and further information referred to the local lawenforcement agency. The extent to which pursuit continues would depend upon the lawenforcement agency.

e. Where the private listing service customer calls a customer who subscribes to and usesthe Advanced Custom Calling Service Call Screening, the calling customer can preventthe possible exposure of his/her telephone number by using Calling Party NumberBlocking. This feature is available where Call Screening is available in the AT&T Ohioserving area.

3. The Company will furnish, upon request, the name of the customer to exchange service wheresuch service is used to provide recorded announcements under the provisions of Part 2,Section 2 of this Guidebook.

4. The Company shall not be obligated to complete exchange or message toll calls to suchcustomers, by number.

(C)

(C)

(C)

AT&T OHIO GUIDEBOOK




E. Semi-Private Listing Service

1. Upon receipt of an authorization signed by the customer, in a form satisfactory to the Company,semi-private listing service will be provided by the Company. With semi-private listing servicethe customer listing is omitted or deleted from the Company's directories; however, theselistings are contained in information records and will be furnished upon request of the callingparty.

F. Rates and Charges

1. The following monthly rates apply to both regular and special types of additional listings:


Non-residence additional listing /CLT/1//Residence Additional Listing /RLT//1/

$3.002.00

Billing at the rates specified above dates from the day following the posting of directoryassistance records. Directory assistance records will be posted as of the delivery date of thedirectory in which the listing first appears or at any date prior thereto, as the customer requests.

2. Alternate listings

a. The regular additional listing rate applies to alternate listings, depending on the classificationof the regular listing under which the alternate listing is to appear. However, should analternate listing follow two or more regular listings of the same customer which are inalphabetical sequence, and one of these regular listings takes the classification of non-residence, the non-residence listing rate is applicable to the alternate listing.

b. Where two or more alternate listings are furnished under one directive note or captionheading, the alternate listing rate shall apply to each listing under the note or caption, but nocharge shall be made for the note or caption itself.

/1/ Additional codes appear in departmental practices.

(N)

AT&T OHIO GUIDEBOOK




F. Rates and Charges (cont'd)

3. Private and Semi-Private Listing Service

a. Except as specified in b., following, private and semi-private listing service is provided at thefollowing rates in addition to the rates and charges for the associated service.

Description /Billing Code/ Monthly Charge

(1) Private listing service, each service /NPU/Residence and Non-Residence

(2) Semi-private listing service, each serviceResidence and Non-Residence

$2.20

2.20

b. The monthly rate for private and semi-private listing service specified in a.(1) preceding doesnot apply to the following:

(1) Additional private or semi-private listing service furnished to a customer who has listedservice of the same class within the same local service area.

(2) Private and semi-private listing service furnished to a customer who has a listing (i.e.,joint user or additional listing) of the same class on another customer's service withinthe same local service area, provided the listing can be readily identified as thecustomer to such private or semi-private listing service.

(3) Temporary non-residence service furnished on private or semi-private basis for aperiod not to exceed thirty days, e.g., at construction sites, election service, fairs,exhibits, parades, other special events, etc.

(4) Service furnished temporarily on a private basis for a period not to exceed thirty daysat the initiative of the Company due to unusual circumstances, e.g., in cases involvingobscene or anonymous calls.

(D)(C)

(D)

(D)(C)

AT&T OHIO GUIDEBOOK

PART 12 - Directory Services Original Sheet 1SECTION 4 - Other Directory Services


1. BILLING NAME AND ADDRESS (BNA) SERVICES

A. Description

BNA is a service whereby the Company will provide billing information to an InterexchangeCarrier (IXC), to the extent the names and addresses are available in AT&T Ohio's customerinformation databases. The "customer" for BNA service is an IXC and the BNA information isfor use by the IXC in connection with its business.

B. Regulations

The name and address information will be obtained by the Company from its customerinformation data bases. The name and address information will be provided for the callingnumber shown in the recorded customer message detail to the extent a name and addressexists in the Company customer information data bases (e.g., some calling number names andaddresses may be confidential). If the name and address information for a specific callingnumber is confidential due to legal, national security, end user or regulatory requirements, thename and address information will not be provided unless the IXC is the Primary or Dial UpInterexchange Carrier or the IXC secures written permission from the end user and/or otherparty imposing the confidentiality requirement, for the Company to provide the information asrequested by the IXC.

The request for name and address information will be provided in accordance withspecifications provided by the Company.

At the request of an IXC, magnetic tape processing of the bill name and address information willbe provided to the IXC. The Company will supply the magnetic tapes and the magnetic tapeswill be provided without the return of previously supplied tapes. Unless specified otherwise bythe IXC, the magnetic tapes will be sent to the IXC via first class U. S. Mail Service or otherappropriate means. If expedited delivery is requested by the IXC, such expenses will becharged to the IXC. However, the IXC may pick up the magnetic tapes at a location designatedby the Company or request that the detail on the magnetic tapes or in a data file be datatransmitted to the IXC.

AT&T OHIO GUIDEBOOK

PART 12 - Directory Services Original Sheet 2SECTION 4 - Other Directory Services


1. BILLING NAME AND ADDRESS (BNA) SERVICES (Cont'd)

B. Regulations (Cont'd)

BNA output supplied by the Company is considered proprietary information. It will be provided tothe IXCs for use by the IXCs in connection with its business. Any use of this information by theIXC's contractors, agents, or other third parties, not in connection with the IXC's business, shallbe the responsibility of the IXC. The IXC shall affirm in writing that the Company is notresponsible for the use by the IXC of this BNA information for purposes not in connection with theIXC's business.


NonrecurringCharge

BNA ServiceMinimum monthly charge (up to 200 BNA requests)............Per request, in excess of 200 per month..............................

Magnetic tape processing, per tape..........................................

$ 100.00.50

26.00

AT&T OHIO GUIDEBOOK

PART 17 - ISDN Services Original Sheet 16SECTION 1 - ISDN Basic Rate Interface (BRI)


2. NATIONAL INTEGRATED SERVICES DIGITAL NETWORK (ISDN) DIRECT

A. Description

1. National Integrated Services Digital Network (ISDN) Direct is a telecommunications service thatprovides an integrated voice/data communications capability for the transmission of CircuitSwitched Voice and data signals on an incoming and outgoing basis utilizing IntegratedServices Digital Network architecture as recommended by the International Telephone andTelegraph Consultative Committee (CCITT) and the American National Standards Institute(ANSI), as defined by Telcordia Technical References, and consistent with the North AmericanISDN Users Forum (NIUF) Implementation Agreements (specifically, ImplementationAgreements NIU.301 and NIU.302).

2. National ISDN Direct provides the customer with the ability to combine Circuit Switched Voiceand Circuit Switched Data services over a single National ISDN Direct line.

3. The two 64 Kbps "B" channels are used to transmit any combination of Circuit Switched Voiceor Circuit Switched Data services.

4. The "D" channel is used to carry network signaling only.

5. National ISDN Direct service is available as a residence service.

6. The service is available from specially equipped digital switching equipment located in theCompany's central offices and is provided where facilities permit and where capacity isavailable.

B. Regulations

1. A variety of standard and optional features and capabilities are offered. The availability andfunctions of the features may vary by serving central office.

2. National ISDN Direct lines are also subject to End User Common Line (EUCL) charges as filedby the SBC Operating Companies in Tariff F.C.C. No. 2. The customer shall be liable for alladjustments to the EUCL charge per National ISDN Direct line, per month, as authorized ormandated by the Federal Communications Commission (or by any regulatory body orcommission or court of competent jurisdiction).

AT&T OHIO GUIDEBOOK



2. NATIONAL INTEGRATED SERVICES DIGITAL NETWORK (ISDN) DIRECT (cont’d)


3. The rates shown for National ISDN Direct are exclusive of local and toll charges and associatedcustomer premises equipment.

4. Distance Extension charges, as specified in Paragraph 1.E.2. preceding, will apply forcustomers served beyond the normal transmission range specified in the Company’s ISDNInterface Specifications.

5. When the customer's premises and the central office providing National ISDN Direct service arelocated in different Service Areas, Base Rate Service, contained in Part 15, Section 1 of theAT&T Ohio Guidebook, rates and charges will apply. Customers provided this servicearrangement will require three Interexchange Mileage component charges and six ChannelMileage Termination charges for each National ISDN Direct line they purchase.

6. In cases where the customer's premises are in Independent Telephone Company (ITC) servingareas, the Company will assess Base Rate Interexchange Mileage charges only to the point ofmeet with the ITC or intermediate ITC. Charges for ITC services will be assessed by the ITC.

7. Rates and charges for other services normally applied on a per line basis apply on a perchannel basis for this service.

AT&T OHIO GUIDEBOOK





8. All customer provided equipment used to interface with National ISDN Direct service is requiredto conform with the Technical Reference Specifications as used by the Company and found inthe following publication:

Subject Technical Reference

ISDNInterface Specifications AM-TR-NIS-000068

The Technical Reference can be obtained from:

APEX Support Team(734) 523-7348

9. Residential ISDN customer premises equipment must be Class B compliant as set forth by theCode of Federal Regulations 47 CFR Part 15, Subpart A, Section 15.3, Paragraph I.

10. A National ISDN CO Termination is required for each National ISDN Direct Line. This enablesthe subscriber to configure circuit switched service elements and on the 2B+D National ISDNDirect Line.

AT&T OHIO GUIDEBOOK




C. Channel Services

1. Circuit Switched Service (Voice capabilities)

a. Provides the ability to originate and receive Circuit Switched Voice calls, as well as anelectronic key set capability over a 64 Kbps "B" channel. Voice calls are subject to local andtoll usage charges based upon the type of service selected by the customer. Local usagecharges are specified in Part 4, Section 2 of this Guidebook. Toll usage charges are specifiedin Part 9, Section 1 of the AT&T Ohio Guidebook.

b. The following voice capabilities are standard:

1. Analog Line Appearance - Allows analog lines to have a line appearance on the ISDNCPE with Circuit Switched Voice service. This capability is limited to analog lines thatexist in the same switching entity that provides the National ISDN Direct service. Thiscapability may result in the loss of some features and/or functionality on the analog line.

AT&T OHIO GUIDEBOOK




C. Channel Services (cont’d)

1. Circuit Switched Service (Voice capabilities) (cont’d)

b. The following voice capabilities are standard: (cont’d)

2. Call Hold - Allows the customer to place a call on hold at the central office, making thechannel available for another call (either incoming or outgoing). This can be done throughsoftware in the customer's equipment or, often, by depressing a properly programmedbutton on the customer's telephone equipment.

3. Call Transfer - Incoming and outgoing calls may be transferred to other lines. Thecustomer initiating the transfer is responsible for any local or toll charges on transferredcalls.

4. Called Number Display - The called number is displayed on compatible customerpremises equipment when an outgoing call is placed.

5. Caller ID - The caller's number, if not blocked, is displayed on compatible customerpremises equipment when an incoming call is received. The Caller ID feature will forwardthe calling number from the appropriately equipped originating central office to thecustomer provided display device.

6. Conference Calling-3 Way - Allows a user to hold incoming or outgoing calls, initiateanother call, then return to the original call, adding on the last party.

7. Denied Origination - Allows call terminations, but prevents the origination of a call.

8. Denied Termination - Allows call originations, but prevents the termination of a call.

9. Hunting - Incoming calls to a busy line appearance are redirected to a predeterminedtelephone number to search for a line on which to complete the call. This may be anotherCircuit Switched Voice channel, another ISDN station or an analog line. The types ofhunting are limited to Series Completion, Multi-Line and Circular. This feature may impactthe use of Shared Call Appearance and Multiple Call Appearance in certain servingcentral offices.

AT&T OHIO GUIDEBOOK






b. The following voice capabilities are standard: (cont’d)

10. Multiple Call Appearance - Provides up to four appearances of the station's primarydirectory number or secondary telephone number on the same instrument. Theseappearances may provide additional access from the public network, and/or may originateunique dial tone for additional outgoing access (see Additional Multiple Call Appearancefor applications that require more than four call appearances on the same device). Thisfeature may impact the use of Shared Call Appearance in certain serving central offices.

11. Shared Call Appearance - Provides the capability to terminate telephone numbers fromone ISDN station to another. These numbers are configured in a Single Call Arrangement(SCA). SCA allows only one set to be active (either originating or terminating) on theShared Call Appearance at any given time. Manual Exclusion capabilities are available inthis arrangement.

c. The following voice capabilities are optional:

1. Additional Call Offering - Provides notification to an ISDN user that a call directed to thatuser is present at the service switch, even though no B-Channel can be allocated for thecall. Once notified, the user may free up a B-Channel (by clearing another call or placinganother call on hold) in order to accept the additional call. This feature provides similarfunctionality as that provided by Call Waiting for the analog telephone user.

2. Additional Multiple Call Appearances - Provides additional call appearances, beyond theinitial four appearances, of a station's primary directory number or secondary telephonenumber on the same instrument. These appearances may provide additional access fromthe public network, and/or may originate unique dial tone for additional outgoing access.

3. Alternate Answer - Provides for the automatic transfer of all incoming calls to a fixedtelephone number when the called telephone number is not answered by a specifiednumber of rings (see Part 7, Section 3 of this Guidebook).

AT&T OHIO GUIDEBOOK






c. The following voice capabilities are optional: (cont’d)

4. Automatic Callback - By dialing a special code, the customer is able to return the last callreceived whether or not it was answered (see Part 7, Section 2 of this Guidebook).

5. Busy Line Transfer - Provides for the automatic transfer of all incoming calls to a fixedtelephone number when the called telephone number is busy (see Part 7, Section 3 of thisGuidebook).

6. Call Forwarding - Permits customer to transfer incoming calls to another line (see Part 7,Section 1 of this Guidebook).

7. Call Screening - Allows customer to prevent repeated calls from an unwanted callerwhose number may or may not be known (see Part 7, Section 2 of this Guidebook).

8. Intercom Calling - This capability allows a voice user to be able to call another voice userwithin the Electronic Key Telephone Service (EKTS) intercom group without affecting thebusy/idle status of any of the directory numbers (DNs) of the calling voice user. Intercomgroups can consist of just one other voice user, requiring no intercom address, canconsist of two to ten voice users, requiring a one-digit intercom address, or can consist oftwo to one hundred voice users, requiring a two-digit intercom address. This is a form ofabbreviated dialing in that, one voice user can dial another by simply hitting the intercombutton and then dialing no digits, one or two digits respectively.

9. Message Waiting Indicator - Provides the ability to indicate to the ISDN station user thatthey have a voice or electronic message waiting at their Message Storage and Retrieval(MSR) System. The Message Waiting Indicator may be used to present either a visual oraudible signal to the user as determined by the customer's equipment.

AT&T OHIO GUIDEBOOK






c. The following voice capabilities are optional: (cont’d)

10. Repeat Dialing - Enables a customer to reach a called party whose line is busy withouthaving to continually redial the telephone number (see Part 7, Section 2 of thisGuidebook).

11. Secondary Telephone Number - Provides an additional telephone number and one callappearance which is not physically terminated, but exists in the programming of CircuitSwitched Voice. The additional directory number, while not terminated on a dedicatedfacility, may be accessed from the network, and may originate unique outgoing dial tonefrom one instrument that has another directory number as its primary directory number.

12. Station-Controlled Conference (6 Port) - Allows a station user to establish a conferencecall consisting of a maximum of six conferees, including the originator of the call.

13. Speed Calling - Permits the customer to place calls to a preselected group of telephonenumbers by dialing abbreviated codes. Speed Calling is provided in capacities of eight orthirty telephone numbers (see Part 7, Section 1 of this Guidebook).

2. Circuit Switched Service (Data capabilities)

a. Provides the ability to originate and receive Circuit Switched Data calls over the 64 Kbps "B"channel. Data line speeds up to 64 Kbps are permitted. Circuit Switched Data calls aresubject to local usage charges based upon the type of service selected by the customer.Local usage charges are specified in Part 4, Section 2 of this Guidebook.

b. The following data capabilities are standard:

1. Caller ID - The caller's number, if not blocked, is displayed on compatible customerpremises equipment when an incoming call is received. The Caller ID feature will forwardthe calling number from the appropriately equipped originating central office to thecustomer-provided display device.

2. Clear Channel Capability - Clear channel capability is provided since all signaling andcontrol functions are handled by the "D" channel. This allows all 64 Kbps on each "B"channel to be used for customer information over the National ISDN Direct line. Callsmay be either 56 or 64 Kbps depending on the network capabilities in place between theNational ISDN Direct line and the distant end of the call.

AT&T OHIO GUIDEBOOK





2. Circuit Switched Service (Data capabilities) (cont’d)

b. The following data capabilities are standard: (cont’d)

3. Denied Origination - Allows call terminations, but prevents the origination of a call.

4. Denied Termination - Allows call originations, but prevents the termination of a call.

5. Hunt Group for Shared Data Access - Provides for the automatic search of a group ofshared ports to find an available port in response to a connection request. The types ofhunting are limited to Series Completion, Multi-Line and Circular.

c. The following data capabilities are optional:

1. Additional Call Offering - Provides notification to an ISDN user that a call directed to thatuser is present at the service switch, even though no B-Channel can be allocated for thecall. Once notified, the user may free up a B-Channel (by clearing another call or placinganother call on hold) in order to accept the additional call. This feature provides similarfunctionality as that provided by Call Waiting for the analog telephone user.

2. Alternate Answering - Provides for the automatic transfer of all incoming calls to a fixedtelephone number when the called telephone number is not answered by a specifiednumber of rings (see Part 7, Section 3 of this Guidebook).

3. Busy Line Transfer - Provides for the automatic transfer of all incoming calls to a fixedtelephone number when the called telephone number is busy (see Part 7, Section 3 of thisGuidebook).

4. Call Forwarding - Permits customer to transfer incoming calls to another line (see Part 7,Section 1 of this Guidebook).

AT&T OHIO GUIDEBOOK




D. Rates and Charges

1. National ISDN Direct is available as a residence service. Rates charged for the loop, EUCL,usage and optional features such as Custom Calling services are based upon the customer'sclass of service.

2. Service ordering and line connection charges as specified in Part 3, Section 1 of this Guidebookare also applicable for the establishment of National ISDN Direct.

3. Service Elements and Optional Features:

NonrecurringCharge

MonthlyRate

a. National ISDN CO Termination /P2B/

b. National ISDN Direct Line /P2L/

$50.00

/1/

$15.00

/1/ Applicable residence service charges are specified in Part 4, Section 2.

AT&T OHIO GUIDEBOOK




D. Rates and Charges (cont’d)

3. Service Elements and Optional Features (cont’d)

DescriptionNonrecurring

ChargeMonthly

Rate

c. Circuit Switched Service Element Per "B" Channel /LTF1D/

Additional Call Offering/NCO/

Additional Multiple Call Appearances, each /ACSPB/

Intercom Calling /NZV/

Secondary Telephone Numbers, each /DO6/

Station Controlled Conference-6 Port /EQ6/

Message Waiting Indicator, each /MLN/

d. Subsequent changes for Circuit Switched rearrangements toadd line appearances, move line or feature appearance, peroccasion /REA16/

$15.00

5.00

5.00

5.00

5.00

15.00

5.00

/1/

$3.50

2.50

2.00

2.50

2.00

14.00

2.50

/1/ The charge for subsequent changes is specified in paragraph 2.D.2 preceding.

AT&T OHIO GUIDEBOOK

PART 20 - Grandfathered Services 1st Revised Sheet 19.4SECTION 4 - Exchange Access Services Cancels Original Sheet 19.4


CUSTOM BIZSAVER® PACKAGES (cont’d)

C. References

The Custom BizSaver Package components are provided in accordance to the terms andconditions of the applicable Guidebooks and tariffs except as noted in Sections B and D of thisGuidebook.

Non-Residence Network Access Lines

Local Exchange Usage

Two-Point Message Toll Usage








(D)(D)

(D)(D)

(D)(D)

(D)(D)

(D)

AT&T OHIO GUIDEBOOK

PART 20 - Grandfathered Services Original Sheet 63SECTION 4 - Exchange Access Services


HOME SERVICES PACKAGES

Effective June 10, 1999 no further installations or moves to Basic Value 30 or Value Plus 30Packages will be made. Customers of record on June 10, 1999 may continue such service as longas such service remains at the location at which it was being furnished on the aforementioned date.In the event that these services are discontinued at their present location, they will not bereestablished.

A. Description

Home Services Packages offer residence customers combinations of services including anetwork access line, local call plan, an intraLATA calling plan, Custom Calling, Advanced CustomCalling, and Complementary Network Services at a package rate.

B. Definition

The Home Services Packages include the following services as indicated:

Basic Value 30/1/

Call WaitingThree Way CallingCall ForwardingRepeat DialingAutomatic Callback

Value Plus 30/1/

Call WaitingThree Way CallingCall ForwardingRepeat DialingAutomatic CallbackCaller IDCaller ID with Name


(For Terms and Conditions, see Part 4, Section 5 of this Guidebook.)

/1/ All packages require the purchase of a Residence Individual Network Access Line with Flat RateUsage Service at the current monthly rates. Basic Value 30 and Value Plus 30 packages alsorequire the purchase of Area Wide Calling at current monthly rates.

AT&T OHIO GUIDEBOOK



HOME SERVICES PACKAGES (cont’d)

D. Prices

The rates specified for the Home Services Packages are in addition to applicable ServiceConnection Charges for the establishment of network access lines. No Service Charges areapplicable when existing residence network access line customers add services, other thannetwork access lines, to establish Home Services Packages.

1. Service Elements

Access Area Monthly PriceDescription B C D

Basic Value 30 Package/1/

Value Plus 30 Package/1/

$13.75

16.60

$13.75

16.60

$13.75

16.60


Service Reference

Flat Rate Usage Service

End-User Common Line Charges

Area Wide Calling

Part 4, Section 2 of this Guidebook or P.U.C.O.Tariff No. 20

Ameritech Operating CompaniesAccess Tariff No. 2, Section 4

Part 4, Section 2 of this Guidebook

/1/ All packages require the purchase of a Residence Individual Network Access Line with Flat RateUsage Service at the current monthly rate. Basic Value 30 and Value Plus 30 packages alsorequire the purchase of Area Wide Calling at the current monthly rate.

AT&T OHIO GUIDEBOOK



HOME SERVICE PACKAGES

Effective October 23, 2000, no further installations of, or changes for the Home Services Packages,including the Best Value Package purchased with Anytime Rate Plan, in service onOctober 23, 2000 will be continued in service only for as long as such service remains at thelocation at which it will be furnished on the aforementioned date.

A. Description

Home Services Packages offer residence customers combinations of services including anetwork access line, local call plan, an intraLATA calling plan, Custom Calling, Advanced CustomCalling, and Complementary Network Services at a package rate.

B. Definitions


Basic Value Package/1/

Call WaitingThree Way CallingCall ForwardingRepeat DialingAutomatic Callback

Value Plus Package/1/

Call WaitingThree Way CallingCall ForwardingRepeat DialingAutomatic CallbackCaller IDCaller ID with Name

/1/ All packages require the purchase of a Residence Individual Network Access Line with Flat RateUsage Service at the current monthly rate.

AT&T OHIO GUIDEBOOK



HOME SERVICE PACKAGES (cont’d)

B. Definitions (cont'd)


Best Value Package/1/

Call WaitingThree Way CallingCall ForwardingRepeat DialingAutomatic CallbackCaller IDCaller ID with NameMessage Waiting IndicatorAlternate AnsweringBusy Line TransferOptional Additional Feature:Star Code Access To Voice Mail


1. Home Services Packages are available to new residence customers and existing residence customerswho upgrade their service to include a package.

2. Residence customers currently subscribing to all services in a Home Services Package may requestbilling at the package price.

3. Only one Home Services Package is allowable per line.

4. In addition to the rates noted in Prices below, End-User Common Line (EUCL) charges are applicable.

5. Home Services Packages are not available with PBX or Dormitory Centrex Services.

/1/ All packages require the purchase of a Residence Individual Network Access Line with Flat Rate UsageService at the current monthly rate.

AT&T OHIO GUIDEBOOK



HOME SERVICE PACKAGES (cont’d)

D. Prices

The rates specified for the Home Services Packages are in addition to applicable ServiceConnection Charges for the establishment of network access lines. No Service Charges areapplicable when existing residence network access line customers add services, other thannetwork access lines, to establish Home Services Packages.

1. Service Elements

Access Area Monthly PriceDescription A B C

Basic Value Package/1/

Value Plus Package/1/

Best Value Package/1/ /2/

$16.75

19.60

20.55

$16.75

19.60

20.55

$16.75

19.60

20.55

E. References

Service Reference

Flat Rate Usage Service

End-User Common Line Charges

Part 4, Section 2 of this Guidebook or P.U.C.O.Tariff No. 20.

Ameritech Operating CompaniesAccess Tariff No. 2, Section 4.

1/ All packages require the purchase of a Residence Individual Network Access Line with Flat RateUsage Service at the existing tariffed rate.

/2/ When Best Value Package is purchased with the Anytime Rate Calling Plan shown in Part 9,Section 3 of the AT&T Ohio Guidebook, the monthly price associated with the Anytime RateCalling Plan does not apply.

AT&T OHIO GUIDEBOOK



OTHER EXCHANGE ACCESS SERVICES

A. Local Service Options

1. General

a. The Company provides optional local exchange services that combine exchange service within a basiclocal service area plus customer-dialed (outgoing) calling beyond that basic local service area withoutthe application of message toll charges. These optional local exchange services are available only inthose exchange areas designated in this Paragraph A.

b. Optional local exchange services are provided subject to the availability of message toll telephoneservice facilities. In case a shortage of facilities exists, the provision of message toll telephone serviceshall take precedence over these services.

c. Only one type of optional local exchange service may be furnished on an individual exchange service.Optional Off-Peak Toll Service may not be furnished on the same individual exchange service as anoptional local exchange service.

d. The optional local exchange services offered under the provisions of this Paragraph A. are availableon message and flat rate residence individual and PBX trunks.

2. Optional Local Area Service/1/

a. Exchange Areas Where Provided

Exchange Area Addl. Exchange Areas Incl. in Community Calling Services

Akron Hudson

Beavercreek Brookville, New Lebanon, Phillipsburg

/1/ Effective August 1, 2004, no further installations of, or changes to Optional Local Area Service will bemade. Optional Local Area Service in service on August 1, 2004 will be continued in service only as longas such service remains at the location at which service is being furnished on the aforementioned date. Inthe event that these services are discontinued at their present location for any reason, they will not be re-established.

AT&T OHIO GUIDEBOOK



OTHER EXCHANGE ACCESS SERVICES (cont’d)

A. Local Service Options (cont’d)

2. Optional Local Area Service (cont’d)

a. Exchange Areas Where Provided (cont’d)

Exchange Area Addl. Exchange Areas Incl. in Community Calling Services

Bellbrook

Centerville

Fairborn

Kirtland

Mentor

Miamisburg- WestCarrollton

Vandalia

Painesville

Xenia

Yellow SpringsClifton

Brookville, New Lebanon, Phillipsburg



Bedford, Cleveland, Olmsted Falls, Berea, Independence,Strongsville, Brecksville, Montrose, Trinity, Chagrin Falls, NorthRoyalton, Victory

Bedford, Hillcrest, Strongsville, Berea, Independence, Terrace,Brecksville, Montrose, Trinity, Chagrin Falls, North Royalton,Victory, Cleveland, Olmsted Falls



Bedford, Gates Mills, Hillcrest, Olmsted Falls, Berea, Brecksville,Independence, Terrace, Chagrin Falls, Montrose, Trinity,Cleveland, North Royalton, Strongsville, Victory, Wickliffe

Centerville, Miamisburg-West Carrollton, Vandalia, Fairborn

Bellbrook, Centerville, Miamisburg-West Carrollton, Vandalia

AT&T OHIO GUIDEBOOK






b. Rates and Charges

(1) The monthly rates for the network access line, central office termination and usagepackage for Optional Local Area Service are the rates specified in Part 4, Section 2 of thisGuidebook or P.U.C.O. Tariff No. 20, as appropriate, for the grade and class of serviceinvolved plus the following increment, for one-way calling to the exchange areas listed in a.preceding.

Description /Billing Code/MonthlyFlat Rate

MonthlyMessage

Rate/1/

Residence Services

- Akron- Dayton Met. Area (Beavercreek, Bellbrook,

Centerville, Fairborn, Miamisburg-WestCarrollton, Vandalia)

- Kirtland /TDX04/- Mentor /TDX05/- Painesville /TDX07/- Xenia /TDX08/- Yellow Springs - Clifton /TDX09/

$ 9.209.20

11.0011.0011.009.50

11.45

$6.656.65

8.758.758.757.807.80

/1/ The local message allowance and additional local message charges applicable to outgoing callswithin both the basic and optional local service areas are covered in Part 4, Section 2 of thisGuidebook.

AT&T OHIO GUIDEBOOK






b. Rates and Charges (cont’d)

(1) (cont’d)

DescriptionMonthlyFlat Rate

PBX Trunk

- Akron- Dayton Met. Area (Beavercreek, Bellbrook, Centerville, Fairborn,

Miamisburg-West Carrollton, Vandalia)- Kirtland and Mentor- Painesville- Xenia- Yellow Springs - Clifton

option B

$ 9.659.65

17.3023.5515.50

15.50

AT&T OHIO GUIDEBOOK





3. Econo-Call Service/1/

a. Regulations

Econo-Call Service will not be furnished with foreign central office or foreign exchangeservices.

/1/ Effective August 1, 2004, no further installation of, or changes to Econo-Call Service will be made.Econo-Call Service in service on August 1. 2004 will be continued in service only for as long assuch service remains at the location at which service is being furnished on the aforementioneddate. In the event that these services are discontinued at their present location for any reason,they will not be re-established.

AT&T OHIO GUIDEBOOK





3. Econo-Call Service (cont'd)

b. Exchange Areas Where Provided

Exchange Area in WhichEcono-Call Service is Offered

Additional Exchange Area(s)Included with Econo-Call Service

Cleveland, Bedford, Berea,Brecksville, Chagrin Falls,Hillcrest, Independence,Montrose, North Royalton,Olmsted Falls, Strongsville,Terrace, Trinity, Victory

Centerville, Fairborn,Miamisburg-West Carrollton,Vandalia

Beavercreek, Bellbrook,Fairborn, Vandalia

Franklin

Mentor

Xenia

Mentor

Xenia

Franklin

Beavercreek, Bellbrook, Fairborn, Vandalia

Cleveland, Bedford, Berea, Brecksville, Chagrin Falls,Hillcrest, Independence, Montrose, North Royalton, OlmstedFalls, Strongsville, Terrace, Trinity, Victory

Centerville, Fairborn, Miamisburg-West Carrollton, Vandalia

c. Rates and Charges

(1) The following incremental rates in (a) and (b) following are in addition to the monthly ratesfor the network access line, central office termination and usage package as specified inPart 4, Section 2 of this Guidebook or P.U.C.O. Tariff No. 20, as appropriate, for the gradeand class of service involved.

The incremental rates are per individual exchange.

AT&T OHIO GUIDEBOOK





3. Econo-Call Service (cont'd)

c. Rates and Charges (cont’d)

(1) (cont’d)

Monthly Rate

(a) Residence service $10.00

(2) When Econo-Call Service is provided on message rate service, the local messageallowance and additional local message charges applicable to outgoing calls within thebasic local service area only are covered in Part 4, Section 2 of this Guidebook.

(3) The following charge applies per local message for Econo-Call Service:

ChargeFor message or flat rate service,each local message $ .25

AT&T OHIO GUIDEBOOK

PART 20 - Grandfathered Services 1st Revised Sheet 4SECTION 7 - Central Office Optional Features Cancels Original Sheet 4


3. CUSTOM CALLING SERVICE PACKAGES

A. Description

Effective July 15, 1997, no new installations of Custom Calling Service packages will be made.Existing customers may retain these services until they change or disconnect their service.

Custom Calling Service Packages offer combinations of Custom Calling Service Features and/orAdvanced Custom Calling Service Features at a reduced package rate.

B. Definitions

The following Custom Calling Service Packages include the Custom Calling Service Features andAdvanced Custom Calling Service Features indicated:

Call Waiting Value Pack

Call WaitingThree-Way CallingAutomatic CallbackCall ForwardingRepeat Dialing

Caller ID Value Pack

Caller ID with NameCall WaitingThree-Way CallingAutomatic CallbackCall ForwardingRepeat Dialing


/1/

(N)

(N)

(N)

AT&T OHIO GUIDEBOOK

PART 20 - Grandfathered Services 1st Revised Sheet 5SECTION 7 - Central Office Optional Features Cancels Original Sheet 5


3. CUSTOM CALLING SERVICE PACKAGES (cont’d)


1. Custom Calling Service Packages are offered during the enrollment period from July 15, 1996to July 14, 1997.

2. These packages are available to new residence customers who order and/or install service andexisting residence customers who upgrade their service.

3. Customers subscribing to Custom Calling Service Packages will benefit from the package rateuntil they either disconnect their service or change the Custom Calling Service Packagefeatures.

4. Customers who currently subscribe to all features of a Custom Calling Service Package will beable to request billing at the Package price during the period from July 15, 1996 through July14, 1997

5. The rates specified for the Custom Calling Service Packages are in addition to applicablecharges for service and equipment with which they are used.

D. Prices

1. Service Elements


Call Waiting Value Pack /PKB5K/ $15.95

Caller ID Value Pack /PKB7J/ 22.65


Any nonrecurring charge associated with the installation of multiple Custom Calling or AdvancedCustom Calling Features on the same order apply.


/1/

(N)

(N)

AT&T OHIO GUIDEBOOK

PART 20 - Grandfathered Services Original Sheet 6SECTION 7 - Central Office Optional Features


4. ANONYMOUS CALL REJECTION

A. Description

Anonymous Call Rejection (ACR) is a service that enables residential customers the ability to reject callsfrom parties who have a privacy feature that prevents the delivery of their calling number to the called partywhen the called party has Caller ID with Name. With ACR the called customer receives no alerting orringing for a call that is rejected. The call is routed to a denial announcement and subsequentlyterminated. The calling party hears a denial announcement which indicates the calling party can retry theircall after unblocking their number.


ACR will only be available to customers subscribing to Caller ID with Name who are served out of theanalog 1AESS switches and where facilities permit. This switch based service will be available onsubscription basis only. When customers have ACR activated, all incoming calls that are marked privatewill be routed to an announcement. The customer will not be alerted at all that any calls were attempted totheir line. There are no control options available to the customer. The service is always active.

C. Prices

1. Service Elements


Anonymous Call Rejection /AYK/ $3.00

AT&T OHIO GUIDEBOOK



5. CALL MANAGER PACKAGE

Effective October 23, 2000, no new installations of the Call Manager Package will be made.Existing customers may retain these services until they change or disconnect their service.

A. Description

The Call Manager Package offers a combination of Custom Calling Service, Advanced CustomCalling Service and Complementary Network Service features to residence customers at areduced package rate.

B. Definitions

The Call Manager Package includes the Custom Calling Service, Advanced Custom CallingService and the Complementary Network Service features indicated:

Call Manager Package

Call WaitingCaller IDCaller ID with NameAlternate AnswerBusy Line TransferMessage Waiting ToneOptional Additional Feature:

Star Code Access To Voice Mail


1. This package is available to new residence customers who order and or install service andexisting residence customers who upgrade their service.

2. Customers subscribing to the Call Manager Package will benefit from the package rate untilthey either change or disconnect their service or change the Call Manager Package features.

AT&T OHIO GUIDEBOOK



5. CALL MANAGER PACKAGE (cont’d)

C. Terms and Conditions (cont’d)

3. Customers who currently subscribe to all features of the Call Manager Package will be able torequest billing at the Package price.

4. Reductions in monthly rates for combinations of Complementary Network Services featuresprovided on the same line, as specified elsewhere in this tariff, do not apply to the CallManager Package.

5. The rate specified for the Call Manager Package is in addition to applicable charges for serviceand equipment with which it is used.

D. Prices

1. Service Elements


Call Manager Package /PKB6G/ $15.00


Any nonrecurring charge associated with the installation of multiple Custom Calling Service,Advanced Custom Calling Service or Complementary Network Service Features on the sameorder apply.

AT&T OHIO GUIDEBOOK



6. THE BASICS®

A. Description

The BASICS package offers residence customers combinations of services including CustomCalling and Advanced Custom Calling services at a package rate.

B. Definitions

The BASICS package includes the following services as indicated:

• Call Waiting• Call Forwarding• Three Way Calling• Caller ID• Caller ID with Name


1. The BASICS package is available to new residence customers who order and/or installservice and existing residence customers who upgrade their service to include a package.

2. Residence customers currently subscribing to all services in the BASICS package mayrequest billing at the package price.

3. The BASICS package is available on a per line basis.

4. Customers subscribing to the BASICS package will benefit from the package rate until theyeither change or disconnect their service or change any of the features in the BASICSpackage.

5. Reductions in monthly rates for combinations of Custom Calling Services and AdvancedCustom Calling Services provided on the same line, as specified elsewhere in this tariff, donot apply to the BASICS package.

6. The BASICS package is not available with PBX and Dormitory Centrex Services.

7. The rate specified for the BASICS package is in addition to applicable charges for servicewith which it is used.

D. Prices

1. Service Elements

The rates specified for the BASICS are in addition to applicable Service Charges for theestablishment of network access lines.

Description /Billing Code/Maximum

Monthly Price

The BASICS /PCV6F/ $19.95

AT&T OHIO GUIDEBOOK



7. THE WORKS®

A. Description

The WORKS package offers residence customers combinations of services including CustomCalling and Advanced Custom Calling services at a package rate. Call Waiting may be omittedfrom The WORKS package at the customer's request.

B. Definitions

The WORKS package includes the following services as indicated:

• Call Waiting/1/

• Call Forwarding• Three Way Calling• Repeat Dialing• Automatic Callback• Caller ID• Caller ID with Name• Speed Calling 8


1. The WORKS package is available to new residence customers who order and/or install service andexisting residence customers who upgrade their service to include a package.

2. Residence customers currently subscribing to all services in The WORKS package may request billing atthe package price.

3. The WORKS package is available on a per line basis.

4. Customers subscribing to The WORKS package will benefit from the package rate until they eitherchange or disconnect their service or change any of the features in The WORKS package.

5. Reductions in monthly rates for combinations of Custom Calling Services and Advanced Custom CallingServices provided on the same line, as specified elsewhere in this Tariff, do not apply to The WORKSpackage.

6. The WORKS package is not available with PBX and Dormitory Centrex Services.

7. The rate specified for The WORKS package is in addition to applicable charges for service with which itis used.

D. Prices

The rates specified for The WORKS are in addition to applicable Service Charges for theestablishment of network access lines.

1. Service ElementsMaximum


The WORKS/2/ /NLUZ1/ $24.95

/1/ Call Waiting may be omitted from The WORKS at the customer's request./2/ The monthly price does not change when customer omits Call Waiting.

AT&T OHIO GUIDEBOOK



8. ECONOMY LOCAL SOLUTION SM PACKAGE

A. Description

The Economy Local Solution Package offers residence customers combinations of servicesincluding an Access line (Central Office Termination, Network Termination, and Flat RateService), Toll Saver Pack 60, Caller ID, Caller ID with Name, and Call Waiting at a package rate.

B. Definitions

The Economy Local Solution Package includes the following residence services as indicated:

• Access line (Central Office Termination, Network Termination and Flat Rate Service)• Saver Pack 60• Caller ID• Caller ID with Name• Call Waiting

AT&T OHIO GUIDEBOOK



8. ECONOMY LOCAL SOLUTION SM PACKAGE (cont’d)


1. The Economy Local Solution Package is available to any residence customer where allpackage components are available.

2. Residence customers currently subscribing to all services in the Economy Local SolutionPackage may request billing at the package price.

3. The service components of the Economy Local Solution Package are provided on a per line orper account basis as follows:

• Access line (Central Office Termination, Network Termination, and Flat Rate Service)- Line Level

• Saver Pack 60 - Account Level• Caller ID - Line Level• Caller ID with Name - Line Level• Call Waiting - Line Level

4. Customers subscribing to the Economy Local Solution Package will benefit from the packagerate until they change or disconnect their service or are subject to disconnection due to partialpayment or nonpayment of their bill. When a customer chooses a toll provider other than theCompany or if their line is toll restricted, they will no longer qualify for the Economy LocalSolution Package.

5. When the customer changes or disconnects any component of the Economy Local SolutionPackage, the remaining components of the package will be billed at their individual standardtariff rates.

6. Discounted monthly rates for any other combinations of the services provided in this packageon the same line, as specified elsewhere in this tariff, do not apply to the Economy LocalSolution Package.

7. Nonrecurring installation charges do not apply to the Economy Local Solution Package, butsuch charges may apply to installation of the access line.

AT&T OHIO GUIDEBOOK



8. ECONOMY LOCAL SOLUTION SM PACKAGE (cont’d)

D. Prices

The rates discounted with purchase of the Economy Local Solution Package are as follows:

1. Service Elements


Economy Local Solution Package /1/

E. References

The Economy Local Solution Package components are provided in accordance to the terms andconditions of their applicable tariffs except as noted in sections C. and D. of this Guidebook.

Service Reference

Access line (Central Office Termination, NetworkTermination, and Flat Rate Service)

Saver Pack 60

Part 4, Section 2

Part 9, Section 3

/1/ This package is only provided in conjunction with certain detariffed and/or non-regulated services.

AT&T OHIO GUIDEBOOK



9. SENSIBLE LOCAL SOLUTION SM PACKAGE

A. Description

The Sensible Local Solution Package offers residence customers a combination of servicesincluding an Access line (Central Office Termination, Network Termination, and Flat RateService), Saver Pack 120 and BASICS ChoiceSM at a package rate.

B. Definitions

The Sensible Local Solution Package includes the following services as indicated:

• Access line (Central Office Termination, Network Termination and Flat Rate Service)• Saver Pack 120• BASICS Choice

AT&T OHIO GUIDEBOOK



9. SENSIBLE LOCAL SOLUTION SM PACKAGE (cont'd)


1. The Sensible Local Solution Package is available to any residence customer where all packagecomponents are available.

2. Residence customers currently subscribing to all services in the Sensible Local SolutionPackage may request billing at the package price.

3. The service components of the Sensible Local Solution Package are provided on a per line orper account basis as follows:

• Access line (Central Office Termination, Network Termination and Flat Rate Service) -Line Level

• Saver Pack 120 - Account Level• BASICS ChoiceSM - Line Level

4. Customers subscribing to the Sensible Local Solution Package will benefit from the packagerate until they change or disconnect their service, or are subject to disconnection due to partialpayment or nonpayment of their bill. When a customer chooses a toll provider other thanAT&T Ohio or if their line is toll restricted, they will no longer qualify for the Sensible LocalSolution Package.

5. When the customer changes or disconnects any component of the Sensible Local SolutionPackage, then the remaining components of the package will be billed at their individuallytariffed rates.

6. Discounted monthly rates for any other combinations of the services provided in this packageon the same line, as specified elsewhere in this tariff, do not apply to the Sensible LocalSolution Package.

7. Nonrecurring installation charges do not apply to the Sensible Local Solution Package, butsuch charges may apply to installation of the access line.

AT&T OHIO GUIDEBOOK



9. SENSIBLE LOCAL SOLUTION SM PACKAGE (cont'd)

D. Prices

The rates discounted with purchase of the Sensible Local Solution Package are as follows:

1. Service Elements


Sensible Local Solution Package /1/

E. References

The Sensible Local Solution Package components are provided in accordance to the terms andconditions of their applicable tariffs except as noted in sections C. and D. of this Guidebook.

Service Reference

Access line (Central Office Termination, NetworkTermination, and Flat Rate Service)

Saver Pack 120

BASICS ChoiceSM

Part 4, Section 2

Part 9, Section 3

Part 7, Section 5

/1/ This package is only provided in conjunction with certain detariffed and/or non-regulated services.

AT&T OHIO GUIDEBOOK



10. 2-LINE COMPLETE LOCAL SOLUTION SM PACKAGE

A. Description

The 2-Line Complete Local Solution Package offers residence customers combinations of servicesincluding an Access Line (Central Office Termination, Network Termination and Flat Rate Service),Unlimited Local Toll, BASICS ChoiceSM, Call Waiting, Caller ID and Caller ID with Name at apackage rate.

B. Definitions

The 2-Line Complete Local Solution Package includes the following services as indicated:

- Two Access Lines (Central Office Termination, Network Termination and Flat Rate Service)- Unlimited Local Toll- BASICS Choice- Call Waiting- Caller ID- Caller ID with Name

AT&T OHIO GUIDEBOOK



10. 2-LINE COMPLETE LOCAL SOLUTION SM PACKAGE (cont’d)


1. The 2-Line Complete Local Solution Package is available to any residence customer where allpackage components are available.

2. Residence customers currently subscribing to all services in the 2-Line Complete LocalSolution Package may request billing at the package price.

3. The service components of the 2-Line Complete Local Solution Package are provided on a perline or per account basis as follows:

- Two Access Lines (Central Office Termination, Network Termination and Flat Rate Service)- Line Level

- Unlimited Local Toll - Line Level- BASICS ChoiceSM - Line Level (Primary Line)- Call Waiting - Line Level (Additional Line)- Caller ID - Line Level (Additional Line )- Caller ID with Name - Line Level (Additional Line)

4. Customers subscribing to the 2-Line Complete Local Solution Package will benefit from thepackage rate until they change or disconnect their service, or are subject to disconnection dueto partial payment or nonpayment of their bill. When a customer chooses a toll provider otherthan AT&T Ohio or if their line is toll restricted, they will no longer qualify for the 2-LineComplete Local Solution Package.

5. Disconnected monthly rates for any other combinations of the services provided in thispackage on the same line, as specified elsewhere in this tariff, do not apply to the 2-LineComplete Local Solution Package.

6. Nonrecurring installation charges do not apply to the 2-Line Complete Local Solution Package,but such charges may apply to installation of the access lines.

AT&T OHIO GUIDEBOOK



10. 2-LINE COMPLETE LOCAL SOLUTION SM PACKAGE (cont’d)

D. Prices

The rates discounted with purchase of the 2-Line Complete Local Solution Package are asfollows:

1. Service Elements


2-Line Complete Local Solution Package $61.50

E. References

The 2-Line Complete Local Solution Package components are provided in accordance to theterms and conditions of their applicable tariffs except as noted in Sections C. and D. of thisGuidebook.

Service

Access Line (Central Office Termination, NetworkTermination, and Flat Rate Service)

Unlimited Local Toll

BASICS ChoiceSM

Call Waiting

Caller ID

Reference

Part 4, Section 2

Part 9, Section 3

Part 7, Section 5

Part 7, Section 2

Part 7, Section 2

AT&T OHIO GUIDEBOOK



11. COMPLETE LOCAL SOLUTION SM PACKAGE

A. Description

The Complete Local Solution Package offers residence customers a combination of servicesincluding an Access Line (Central Office Termination, Network Termination, and Flat Rate Service),Unlimited Local Toll and BASICS ChoiceSM at a package rate.

B. Definitions

The Complete Local Solution Package includes the following services as indicated:

- Access Line (Central Office Termination, Network Termination, and Flat Rate Service)- Unlimited Local Toll- BASICS Choice

AT&T OHIO GUIDEBOOK



11. COMPLETE LOCAL SOLUTION SM PACKAGE (cont’d)


1. The Complete Local Solution Package is available to any residence customer where allpackage components are available.

2. Residence customers currently subscribing to all services in the Complete Local SolutionPackage may request billing at the package price.

3. The service components of the Complete Local Solution Package are provided on a per line orper account basis as follows:

- Access Line (Central Office Termination, Network Termination, and Flat Rate Service) -Line Level

- Unlimited Local Toll - Line Level- BASICS ChoiceSM - Line Level

4. Customers subscribing to the Complete Local Solution Package will benefit from the packagerate until they change or disconnect their service or are subject to disconnection due to partialpayment or nonpayment of their bill. When a customer chooses a toll provider other thanAT&T Ohio or if their line is toll restricted, they will no longer qualify for the Complete LocalSolution Package.

5. When the customer changes or disconnects any component of the Complete Local SolutionPackage, then the remaining components of the package will be billed at their individuallytariffed rates.

6. Discounted monthly rates for any other combinations of the services provided in this packageon the same line, as specified elsewhere in this tariff, do not apply to the Complete LocalSolution Package.

7. Nonrecurring installation charges do not apply to the Complete Local Solution Package, butsuch charges may apply to installation of the access line.

AT&T OHIO GUIDEBOOK



11. COMPLETE LOCAL SOLUTION SM PACKAGE (cont'd)

D. Prices

The rates discounted with purchase of Complete Local Solution Package are as follows:

1. Service Elements

Description Monthly Rate

Complete Local Solution Package $41.34(I)

E. References

The Complete Local Solution Package components are provided in accordance to the terms andconditions of their applicable tariffs except as noted in sections C. and D. of this Guidebook.

Service Reference

Access Line (Central Office Termination, Network Termination, andFlat Rate Service)


BASICS ChoiceSM

Part 4, Section 2

Part 9, Section 3

Part 7, Section 5

AT&T OHIO GUIDEBOOK



12. COMPLETE LOCAL SOLUTION PLUS SM

A. Description

The Complete Local Solution Plus Package offers residence customers a combination ofservices including an Access Line (Central Office Termination, Network Termination, and FlatRate Service), Unlimited Local Toll and BASICS ChoiceSM and Complimentary Network Services(CNS Features) at a package rate. The CNS Features consist of Alternate Answer, Busy LineTransfer and Message Waiting Indication.

B. Definitions

The Complete Local Solution Plus Package includes the following services as indicated:

• Access Line (Central Office Termination, Network Termination, and Flat Rate Service)• Unlimited Local Toll• BASICS Choice• Complimentary Network Services

AT&T OHIO GUIDEBOOK



12. COMPLETE LOCAL SOLUTION PLUS SM (cont’d)


1. The Complete Local Solution Plus Package is available to any residence customer where allpackage components are available.

2. Residence customers currently subscribing to all services in the Complete Local Solution PlusPackage may request billing at the package price.

3. The service components of the Complete Local Solution Plus Package are provided on a perline or per account basis as follows:

• Access Line (Central Office Termination, Network Termination, and Flat Rate Service) -Line Level

• Unlimited Local Toll - Line Level• BASICS ChoiceSM - Line Level• Complimentary Network Services - Line Level

4. Customers subscribing to the Complete Local Solution Plus Package will benefit from thepackage rate until they change or disconnect their service or are subject to disconnection dueto partial payment or nonpayment of their bill. When a customer chooses a toll provider otherthan AT&T Ohio or if their line is toll restricted, they will no longer qualify for the CompleteLocal Solution Plus Package.

5. When the customer changes or disconnects any component of the Complete Local SolutionPlus Package, then the remaining components of the package will be billed at their individuallytariffed rates.

6. Discounted monthly rates for any other combinations of the services provided in this packageon the same line, as specified elsewhere in this tariff, do not apply to the Complete LocalSolution Plus Package.

7. Nonrecurring installation charges do not apply to the Complete Local Solution Plus Package,but such charges may apply to the installation of the access line.

AT&T OHIO GUIDEBOOK



12. COMPLETE LOCAL SOLUTION PLUS SM (cont’d)

D. Prices

The rates discounted with purchase of Complete Local Solution Plus Package are as follows:

1. Service Elements


Complete Local Solution Plus Package $38.35

E. References

The Complete Local Solution Plus Package components are provided in accordance to the termsand conditions of their applicable tariffs except as noted in sections C. and D. of this Guidebook.

Service Reference

Access Line (Central Office Termination,Network Termination, and Flat Rate Service)


BASICS ChoiceSM

Complimentary Network Services

Part 4, Section 2

Part 9, Section 3

Part 7, Section 5

Part 7, Section 3

AT&T OHIO GUIDEBOOK



13. 2 LINE COMPLETE LOCAL SOLUTION PLUS SM

A. Description

The 2-Line Complete Local Solution Plus Package offers residence customers combinations ofservices including an Access Line (Central Office Termination, Network Termination and FlatRate Service), Unlimited Local Toll, BASICS ChoiceSM, Call Waiting, Caller ID and Caller ID withName and Complimentary Network Services (CNS) at a package rate. The ComplimentaryNetwork Services consist of Alternate Answer, Busy Line Transfer and Message WaitingNotification.

B. Definitions

The 2-Line Complete Local Solution Plus Package includes the following services as indicated:

• Two Access Lines (Central Office Termination, Network Termination and Flat Rate Service)• Unlimited Local Toll• BASICS Choice (Primary Line Only)• Call Waiting (Additional Line)• Caller ID (Additional Line)• Caller ID with Name (Additional Line)• Complimentary Network Services (Primary Line Only)

AT&T OHIO GUIDEBOOK



13. 2-LINE COMPLETE LOCAL SOLUTION PLUS SM (cont’d)


1. The 2-Line Complete Local Solution Plus Package is available to any residence customerwhere all package components are available.

2. Residence customers currently subscribing to all services in the 2-Line Complete LocalSolution Plus Package may request billing at the package price.

3. The service components of the 2-Line Complete Local Solution Plus Package are provided ona per line or per account basis as follows:

• Two Access Lines (Central Office Termination, Network Termination and Flat Rate Service)- Line Level

• Unlimited Local Toll - Line Level• BASICS ChoiceSM - Line Level (Primary Line)• Call Waiting - Line Level (Additional Line)• Caller ID - Line Level (Additional Line)• Caller ID with Name - Line Level (Additional Line)• Complimentary Network Services - (Primary Line)

4. Customers subscribing to the 2-Line Complete Local Solution Plus Package will benefit fromthe package rate until they change or disconnect their service or are subject to disconnectiondue to partial payment or nonpayment of their bill. When a customer chooses a toll providerother than AT&T Ohio or if their line is toll restricted, they will no longer qualify for the 2-LineComplete Local Solution Plus Package.

5. When the customer changes or disconnects any component of the 2-Line Complete LocalSolution Plus Package, then the remaining components of the package will be billed at theirindividually tariffed rates.

6. Discounted monthly rates for any other combinations of the services provided in this packageon the same line, as specified elsewhere in this tariff, do not apply to the 2-Line CompleteLocal Solution Plus Package.

7. Nonrecurring installation charges do not apply to the 2-Line Complete Local Solution PlusPackage, but such charges may apply to the installation of the access line.

AT&T OHIO GUIDEBOOK



13. 2-LINE COMPLETE LOCAL SOLUTION PLUS SM (cont’d)

D. Prices

The rates discounted with purchase of the 2-Line Complete Local Solution Plus Package are asfollows:

1. Service Elements


2 Line Complete Local Solution Plus Package $61.55

E. References

The 2-Line Complete Local Solution Plus Package components are provided in accordance tothe terms and conditions of their applicable tariffs except as noted in Sections C. and D. of thisguidebook.

Service Reference

Access Lines (Central Office Termination, NetworkTermination, and Flat Rate Service)


BASICS ChoiceSM

Call Waiting

Caller ID

Complimentary Network Services

Part 4, Section 2

Part 9, Section 3

Part 7, Section 5

Part 7, Section 2

Part 7, Section 2

Part 7, Section 3

AT&T OHIO GUIDEBOOK



14. BASICS CHOICESM

A. Description

The BASICS Choice package offers residence customers combinations of services includingCustom Calling and Advanced Custom Calling services at a package rate.

B. Definitions

The BASICS Choice package includes the following services as indicated:

Required:

• Caller ID• Caller ID with Name

Selection of three of the following:

• Call Waiting• Call Forwarding• Three Way Calling• Speed Calling 8• Automatic Callback• Repeat Dialing• Privacy Manager®

AT&T OHIO GUIDEBOOK



4. BASICS CHOICESM (cont’d)


1. The BASICS Choice package is available to new residence customers who order and/or installservice and existing residence customers who upgrade their service to include a package.

2. Residence customers currently subscribing to all services in the BASICS Choice package mayrequest billing at the package price.

3. The BASICS Choice package is available on a per line basis.

4. Customers subscribing to the BASICS Choice package will benefit from the package rate untilthey change or disconnect their service or are subject to disconnection due to partial paymentor nonpayment of their bill.

5. Discounted monthly rates for combinations of Custom Calling Services and Advanced CustomCalling Services provided on the same line, as specified elsewhere in this tariff, do not apply tothe BASICS Choice package.

6. The BASICS Choice package is not available with PBX and Dormitory Centrex Services.

7. The rate specified for the BASICS Choice package is in addition to applicable charges forservice with which it is used.

D. Prices

1. Service Elements

Description /Billing Code/ Recurring Charge

BASICS Choice /FFK5B/ $20.95

AT&T OHIO GUIDEBOOK



15. ECONOMY SOLUTION® PACKAGE

A. Description

The Economy Solution Package offers residence customers the following combination of residenceservices at a discount: Telephone Exchange Service (a Network Access line, Central Office Termination,Network Termination, and Flat Rate Service), Caller ID, Caller ID with Name, and Call Waiting.

B. Definitions

The Economy Solution Package includes the following residence services as indicated:

• Telephone Exchange service (Network Access line, Central Office Termination, Network Terminationand Flat Rate Service)

• Caller ID• Caller ID with Name• Call Waiting

AT&T OHIO GUIDEBOOK



15. ECONOMY SOLUTION® PACKAGE (cont’d)


1. The Economy Solution Package is available to any residence customer where all servicecomponents are available.

2. Residence customers currently subscribing to all services in the Economy Solution Packagemay request billing at the package price.

3. The service components of the Economy Solution Package are provided on a per line or peraccount basis as follows:• Caller ID - Line Level• Caller ID with Name - Line Level• Call Waiting - Line Level

4. Customers subscribing to the Economy Solution Package will benefit from the package rateuntil they change or disconnect their service or are subject to disconnection due to partialpayment or nonpayment of their bill.

5. When the customer changes or disconnects any component of the Economy Solution Package,then the remaining components of the package will be billed at their standard individual tariffrates.

6. Discounted monthly rates for any other combinations of the services provided in this packageon the same line, as specified elsewhere in this tariff, do not apply to the Economy SolutionPackage.

7. Nonrecurring installation charges do not apply to the Economy Solution Package, but suchcharges may apply to the installation of the access line.

AT&T OHIO GUIDEBOOK



15. ECONOMY SOLUTION® PACKAGE (cont’d)

D. Prices

The rates discounted with purchase of the Economy Solution Package are as follows:

1. Service Elements


Economy Solution Package $27.70 (I)

E. References

The Economy Solution Package components are provided in accordance to the terms andconditions of their applicable tariffs except as noted in sections C. and D. of this Guidebook.

Service Reference

Telephone Exchange service (Network Access line,Central Office Termination, Network Termination andFlat Rate Service)

Caller ID

Caller ID with Name

Call Waiting

Part 4, Section 2

Part 7, Section 1

Part 7, Section 2

Part 7, Section 2

AT&T OHIO GUIDEBOOK



16. ECONOMY SOLUTION® PLUS PACKAGE

A. Description

The Economy Solution Plus Package offers residence customers the following combination ofresidence services at a discount: Telephone Exchange Service (a Network Access line, CentralOffice Termination, Network Termination, and Flat Rate Service), Caller ID, Caller ID with Name,Call Waiting and specified Complementary Network Services.

B. Definitions

The Economy Solution Plus Package includes the following residence services as indicated:

• Telephone Exchange service (Network Access line, Central Office Termination, NetworkTermination and Flat Rate Service)

• Caller ID• Caller ID with Name• Call Waiting• Complementary Network Services: Alternate Answer, Busy Line Transfer and Message

Waiting Indicator

AT&T OHIO GUIDEBOOK



16. ECONOMY SOLUTION® PLUS PACKAGE (cont’d)


1. The Economy Solution Plus Package is available to any residence customer where all servicecomponents are available.

2. Residence customers currently subscribing to all services in the Economy Solution PlusPackage may request billing at the package price.

3. The service components of the Economy Solution Plus Package are provided on a per line orper account basis as follows:• Caller ID - Line Level• Caller ID with Name - Line Level• Call Waiting - Line Level• Complementary Network Services - Line Level

4. Customers subscribing to the Economy Solution Plus Package will benefit from the packagerate until they change or disconnect their service or are subject to disconnection due to partialpayment or nonpayment of their bill.

5. When the customer changes or disconnects any component of the Economy Solution PlusPackage, then the remaining components of the package will be billed at their standardindividual tariff rates.

6. Discounted monthly rates for any other combinations of the services provided in this packageon the same line, as specified elsewhere in this tariff, do not apply to the Economy SolutionPlus Package.

7. Nonrecurring installation charges may only apply to the installation of the access line.

AT&T OHIO GUIDEBOOK



16. ECONOMY SOLUTION® PLUS PACKAGE (cont’d)

D. Prices

The rates discounted with purchase of the Economy Solution Plus Package are as follows:

1. Service Elements


Economy Solution Plus Package $26.75 (I)

E. References

The Economy Solution Plus Package components are provided in accordance to the terms andconditions of their applicable tariffs except as noted in sections C. and D. of this Guidebook.

Service Reference

Telephone Exchange service (Network Access line,Central Office Termination, Network Termination andFlat Rate Service)

Call Waiting

Caller ID

Caller ID with Name

Complementary Network Services

Part 4, Section 2

Part 7, Section 1

Part 7, Section 2

Part 7, Section 2

Part 7, Section 3

AT&T OHIO GUIDEBOOK



17. SENSIBLE SOLUTION ® PACKAGE

A. Description

The Sensible Solution Package offers residence customers the following combination of residenceservices at a discount: Telephone Exchange Service (Network Access line, Central Office Termination,Network Termination, and Flat Rate Service), and Basics ChoiceSM.

B. Definitions

The Sensible Solution Package includes the following services as indicated:

• Telephone Exchange Service (Access line, Central Office Termination, Network Termination and FlatRate Service)

• Basics Choice


1. The Sensible Solution Package is available to any residence customer where all service components areavailable.

2. Residence customers currently subscribing to all services in the Sensible Solution Package may requestbilling at the package price.

3. The service components of the Sensible Solution Package are provided on a per line or per account basisas follows:

• Basics ChoiceSM - Line Level

4. Customers subscribing to the Sensible Solution Package will benefit from the package rate until theychange or disconnect their service, or are subject to disconnection due to partial payment or nonpaymentof their bill.

5. When the customer changes or disconnects any component of the Sensible Solution Package, theremaining components of the package will be billed at their individual tariff rates.

6. Discounted monthly rates for any other combinations of the services provided in this package on the sameline, as specified elsewhere in this tariff, do not apply to the Sensible Solution Package.

7. Nonrecurring installation charges may apply to the installation of the access line.

AT&T OHIO GUIDEBOOK



17. SENSIBLE SOLUTION ® PACKAGE (cont’d)

D. Prices

The rates discounted with purchase of the Sensible Solution Package are as follows:

1. Service Elements


Sensible Solution Package $33.47

E. References

The Sensible Solution Package components are provided in accordance to the terms andconditions of their applicable tariffs except as noted in sections C. and D. of this Guidebook.

Service Reference

Telephone Exchange Service (Access line,Central Office Termination, NetworkTermination and Flat Rate Service)

Basics ChoiceSM

Part 4, Section 2

Part 7, Section 5

AT&T OHIO GUIDEBOOK



18. SENSIBLE SOLUTION ® PLUS PACKAGE

A. Description

The Sensible Solution Plus Package offers residence customers the following combination ofresidence services at a discount: Telephone Exchange Service (Network Access line, CentralOffice Termination, Network Termination, and Flat Rate Service), specified ComplementaryNetwork Services and Basics ChoiceSM.

B. Definitions

The Sensible Solution Plus Package includes the following residence services as indicated:

• Telephone Exchange Service (Access line, Central Office Termination, Network Terminationand Flat Rate Service)

• Complementary Network Services: Alternate Answer, Busy Line Transfer and MessageWaiting Indicator

• Basics Choice


1. The Sensible Solution Plus Package is available to any residence customer where all servicecomponents are available.

2. Residence customers currently subscribing to all services in the Sensible Solution Plus Package mayrequest billing at the package price.

3. The service components of the Sensible Solution Plus Package are provided on a per line or peraccount basis as follows:

• Complementary Network Services - Line Level• Basics ChoiceSM - Line Level

4. Customers subscribing to the Sensible Solution Plus Package will benefit from the package rate untilthey either change or disconnect their service or are subject to disconnection due to partial payment ornonpayment of their bill.

5. When the customer changes or disconnects any component of the Sensible Solution Plus Package, theremaining components of the package will be billed at their individual standard tariff rates.

6. Discounted monthly rates for any other combinations of the services provided in this package on thesame line, as specified elsewhere in this tariff, do not apply to the Sensible Solution Plus Package.

7. Nonrecurring installation charges may apply to the installation of the access line.

AT&T OHIO GUIDEBOOK



18. SENSIBLE SOLUTION ® PLUS PACKAGE (cont’d)

D. Prices

The rates discounted with purchase of the Sensible Solution Plus Package are as follows:

(T)


Sensible Solution Plus Package $33.62

E. References

The Sensible Solution Plus Package components are provided in accordance to the terms andconditions of their applicable tariffs except as noted in sections C. and D. of this Guidebook.

Service Reference

Telephone Exchange Service

Complementary Network Services

Basics ChoiceSM

Part 4, Section 2

Part 7, Section 3

Part 7, Section 5

AT&T OHIO GUIDEBOOK



19. PRIVACY MANAGER ®

A. Prices

Description /Billing Code/RecurringCharge

Privacy Manager with The WORKS®, The BASICS®, BASICS Choicesm,Economy SolutionSM, Economy Solution PlusSM, or Economy LocalSolutionSM Package discount Residence /WHO2X/ $6.99

20. TALKING CALL WAITING

A. Prices

Description /Billing Code/Monthly

Price

Talking Call Waiting with The WORKS®, The BASICS® or BASICSChoiceSM, Economy SolutionSM, Economy Solution PlusSM, or EconomyLocal SolutionSM package discount Residence /TW12X/ $5.00

AT&T OHIO GUIDEBOOK



21. TWO-LINE SOLUTIONS DISCOUNT

A. Description

The Two-Line Solutions Discount offers residential customers pricing discounts on selectedCustom Calling and Advanced Custom Calling services when the customer subscribes to both aPrimary Access Line and an Additional Line, both with a predefined group of services. Acustomer choosing the Two-Line Solutions Discount has the option of adding an intra-LATA TollSingle Rate Plan to their Primary Access Line.

B. Definitions

The Two-Line Solutions Discount includes the following services as indicated:

Primary Access LineThe WORKSComplementary Network ServicesOptional: intra-LATA Toll Single Rate Plan

Additional Access LineCaller IDCaller ID with NameCall WaitingThree-Way Calling


1. The discounted rates on the selected Custom Calling and Advanced Custom Calling servicesare available only to customers who subscribe to both a Primary Access Line and an AdditionalLine, which are provided as set forth in our guidebook, and must be billed on the samecustomer account.

2. Any discounted or waived installation charges available with any of the above listed serviceswill continue to apply.

3. There will be no additional discounts or waived rates on installation provided with this offer.

4. This offer is available to residence customers only, wherever central office facilities permit.

5. Any applicable service charges found in Part 3 of this guidebook will apply to each serviceassociated with these discounted rates.

AT&T OHIO GUIDEBOOK



21. TWO-LINE SOLUTIONS DISCOUNT (cont’d)

D. Prices

The rates specified for the Two-Line Solutions Discount are in addition to applicable ServiceCharges for the establishment of network access lines.

1. Service Elements

Description /Billing Code/MonthlyDiscount

Caller ID (includes Caller ID and Caller ID with Name)Call WaitingThree Way Calling

$4.602.452.45

AT&T OHIO GUIDEBOOK



22. uSelect SM3

A. Description

uSelect3 offers residence customers a combination of residence Custom Calling and AdvancedCustom Calling features at a package rate.

B. Definitions

uSelect3 consists of the following component services:


• the customer must also select two features from the following Selection List:

• Call Waiting• Three-Way Calling• Call Forwarding• Privacy Manager• Auto Call Back• Repeat Dial• Talking Call Waiting• Call Screening• Speed 8• Distinctive Ring

AT&T OHIO GUIDEBOOK



22. uSelect SM3 (cont'd)


1. In order to receive the 2-Line uSelect3 price, a customer must have two or more access lines.Only one 2-Line uSelect3 discount is allowed on a customer’s account. If the customerdisconnects their additional access lines, the customer will be charged the uSelect3 price.

2. uSelect3 can be ordered on either the customer’s main/primary or an additional access line.The customer will be charged the 2-Line uSelect3 price if they purchase uSelect3 on the mainline and purchase one or more additional lines.

3. Existing residence customers who currently subscribe to all component services in uSelect3may request billing at the package price.

4. The component services of uSelect3 and 2-Line uSelect3 are provided on a per line basis.

5. uSelect3 subscribers will benefit from the uSelect3 or 2-Line uSelect3 price until theydisconnect their service. When the customer disconnects any component services of uSelect3,the remaining services will be billed at their individual standard tariff rates.

6. Discounted monthly rates for any other combinations of the services provided in thesepackages on the same line, as specified elsewhere in this tariff, do not apply to uSelect3 or 2-Line uSelect3.

7. A nonrecurring charge will apply to the installation of the uSelect3 or 2-Line uSelect3 packagethe first time a new or existing customer subscribes to the package. The nonrecurring chargewill not apply if the customer subsequently changes or adds features within the selection list aslong as the customer maintains the uSelect3 or 2-Line uSelect3 package on the same line.Nonrecurring installation charges will apply to the installation of the Access Lines.

8. uSelect3 and 2-Line uSelect3 are available to any residence customer where Caller ID withName and at least two Selection List services are available. The component services may alsobe purchased individually at their standard tariff rates.

9. These packages may be included in other packages or bundles that are marketed under othernames.

AT&T OHIO GUIDEBOOK





10. Features and services purchased in excess of those allowed in the packages will be charged at theirstandard guidebook rates.

11. Customers may change one or both of their selectable features and there are no applicablenonrecurring charges for such changes.

12. The features may only be purchased as a monthly subscription. Pay per use features and theirassociated charges are not included in the uSelect price.

D. References

uSelect3 components are provided in accordance to the terms and conditions of their applicable tariffsexcept as noted in Paragraphs C. and E. of this Guidebook.

Service Reference

Caller ID, Caller ID with Name



AT&T Ohio Guidebook, Part 7, Section 2



E. Prices

The per line rates specified for uSelect3 and 2-Line uSelect3 are as follows:

Description PriceNonrecurring

Installation Charge

uSelect3, Access Area AuSelect3, Access Area BuSelect3, Access Area CuSelect3, Access Area D

2-Line uSelect3, Access Area A2-Line uSelect3, Access Area B2-Line uSelect3, Access Area C2-Line uSelect3, Access Area D

future use$11.0111.0111.01

future use9.259.259.25

$3.953.953.95

3.953.953.95

AT&T OHIO GUIDEBOOK



23. uSelect SM6

A. Description

uSelect6 offers residence customers a combination of residence Custom Calling and AdvancedCustom Calling features at a package rate.

B. Definitions

uSelect6 consists of the following component services:


• the customer must also select two features from the following Selection List:

• Call Waiting• Three-Way Calling• Call Forwarding• Privacy Manager• Auto Call Back• Repeat Dial• Talking Call Waiting• Call Screening• Speed 8• Distinctive Ring

AT&T OHIO GUIDEBOOK



23. uSelect SM6 (cont’d)


1. In order to receive the 2-Line uSelect6 price, a customer must have two or more access lines.Only one 2-Line uSelect6 discount is allowed on a customer’s account. If the customerdisconnects their additional access lines, the customer will be charged the uSelect6 price.

2. uSelect6 can be ordered on either the customer’s main/primary or an additional access line.The customer will be charged the 2-Line uSelect6 price if they purchase uSelect6 on the mainline and purchase one or more additional lines.

3. Existing residence customers who currently subscribe to all component services in uSelect6may request billing at the package price.

4. The component services of uSelect6 and 2-Line uSelect6 are provided on a per line basis.

5. uSelect6 subscribers will benefit from the uSelect6 or 2-Line uSelect price until they disconnecttheir service. When the customer disconnects any component services of uSelect6, theremaining services will be billed at their individual standard tariff rates.

6. Discounted monthly rates for any other combinations of the services provided in thesepackages on the same line, as specified elsewhere in this tariff, do not apply to uSelect6 or2-Line uSelect6.

7. A nonrecurring charge will apply to the installation of the uSelect6 or 2-Line uSelect6 packagethe first time a new or existing customer subscribes to the package. The nonrecurring chargewill not apply if the customer subsequently changes or adds features within the selection list aslong as the customer maintains the uSelect6 or 2-Line uSelect6 package on the same line.Nonrecurring installation charges will apply to the installation of the Access Lines.

8. uSelect6 and 2-Line uSelect6 are available to any residence customer where Called ID withName and at least five Selection List services are available. The component services may alsobe purchased individually at their standard tariff rates.

9. These packages may be included in other packages or bundles that are marketed under othernames.

AT&T OHIO GUIDEBOOK





10. Features and services purchased in excess of those allowed in the packages will becharged at their standard guidebook rates.

11. Customers may change one or both of their selectable features and there are noapplicable nonrecurring charges for such changes.

12. The features may only be purchased as a monthly subscription. Pay per use featuresand their associated charges are not included in the uSelect price.

D. References

uSelect6 components are provided in accordance to the terms and conditions of theirapplicable tariffs except as noted in Paragraphs C. and E. of this Guidebook.

Service Reference

Caller ID, Caller ID with Name






E. Prices

The per line rates specified for uSelect6 and 2-Line uSelect6 are as follows:

Description PriceNonrecurring

Installation Charge

uSelect6, Access Area AuSelect6, Access Area BuSelect6, Access Area CuSelect6, Access Area D

2-Line uSelect6, Access Area A2-Line uSelect6, Access Area B2-Line uSelect6, Access Area C2-Line uSelect6, Access Area D

future use$16.0016.0016.00

future use12.6912.6912.69

$3.953.953.95

3.953.953.95

AT&T OHIO GUIDEBOOK



24. uSelect SM Standard

A. Description

uSelectSM Standard offers residence customers a combination of residence Custom Calling andAdvanced Custom Calling features at a package rate.

B. Definitions

uSelectSM Standard consists of the following component services, which the customer mustselect four features from the following list:

• Call Waiting• Three-Way Calling• Call Forwarding• Automatic Callback• Repeat Dialing• Talking Call Waiting• Call Screening• Speed Calling 8• Distinctive Ring

AT&T OHIO GUIDEBOOK



24. uSelect SM Standard (cont’d)


1. uSelectSM Standard is only available to residential customers residing in areas where facilitiespreclude the provisioning of Caller ID.

2. uSelectSM Standard is not available where facilities support Caller ID

3. uSelectSM Standard is available only to customers who previously ordered a package withCaller ID, which could not be provisioned. uSelectSM Standard is a substitute package for ourexisting Company packages where facilities preclude the provisioning of Caller ID.

4. The component services of uSelectSM Standard are provided on a per line basis.

5. uSelectSM Standard subscribers will benefit from the uSelectSM Standard price until theydisconnect their service. When the customer disconnects any component services ofuSelectSM Standard, the remaining services will be billed at their individual standard tariff rates.

6. Discounted monthly rates for any other combinations of the services provided in thesepackages on the same line, as specified elsewhere in this tariff, do not apply to uSelectSM

Standard.

7. A nonrecurring charge will apply to the installation of the uSelect Standard package the firsttime a new or existing customer subscribes to the package. The nonrecurring charge will notapply if the customer changes or adds features within the selection list as long as the customermaintains the uSelect Standard package on the same line. Nonrecurring installation chargesmay apply to the installation of the Access Lines.

8. uSelectSM Standard is available to any residence customer where at least four selectableservices are available. The component services may be purchased individually at theirstandard tariff rates.

9. This package may be included in other packages or bundles that are marketed under othernames.

AT&T OHIO GUIDEBOOK



24. uSelect SM Standard (cont'd)


10. Features and services purchased in excess of those allowed in the packages will be charged attheir standard guidebook rates.

11. Customers may change one or more of their selectable features and there are no applicablenonrecurring charges for such changes.

12. The package may only be purchased as a monthly subscription. Pay per use features and theirassociated charges are not included in the uSelect Standard package price.

D. References

uSelectSM Standard components are provided in accordance to the terms and conditions of theirapplicable tariffs except as noted in Paragraphs C. and E. of this Guidebook.

Service Reference



Part 7, Section 1

Part 7, Section 2

E. Prices

The per line rates specified for uSelectSM Standard are as follows:

Description Price Nonrecurring Installation Charge

uSelectSM Standard, Access Area AuSelectSM Standard, Access Area BuSelectSM Standard, Access Area CuSelectSM Standard, Access Area D

future use$8.758.758.75

$3.953.953.95

AT&T OHIO GUIDEBOOK



25. Select Feature Package SM

Effective November 14, 2008, no further installation of, or changes to the Select FeaturePackage will be made. Select Feature Packages in service on November 14, 2008 will becontinued in service only for as long as such service remains at the location at which service isbeing furnished on the aforementioned date. In the event that these services are discontinued attheir present location for any reason, they will not be re-established.

A. Description

Select Feature Package offers residence customers a combination of Custom Calling andAdvanced Custom Calling features with a network access line and unlimited local calling at apackage rate.

B. Definitions

Select Feature Package is offered to residence customers and consists of the following services:

• A network access line• Flat Rate Service• Caller ID• Caller ID with Name• Call Waiting• Call Waiting ID• Three-Way Calling• Call Forwarding• Speed Calling 8• Automatic Callback• Repeat Dialing• Call Screening


1. Call Waiting, Caller ID (including Caller ID with Name) and Call Waiting ID may be deselectedfrom the Select Feature Package at the customer’s option and can be reselected in the future,with no adjustment to the package price. Nonrecurring charges specified in Part 3, Section 1 ofthis tariff will not apply to these changes.

2. Caller ID, Caller ID with Name, and Call Screening will not be included in the Select FeaturePackage where facilities preclude the provisioning of these features. A credit will apply toSelect Feature Package only when Caller ID cannot be provisioned. Caller ID with Namecannot be provisioned without Caller ID. No credit will be given if the customer deselectsCaller ID and/or Caller ID with Name.

3. Privacy Manager may be added onto the Select Feature Package at the customer’s option. Noadjustment is made to the customer’s price when Privacy Manager is activated. Nonrecurringcharges do not apply if Privacy Manager is activated or inactivated.

AT&T OHIO GUIDEBOOK



25. Select Feature Package SM (cont'd)


4. Pay per use features and their associated charges are not included in the Select FeaturePackage price.

5. All services must be purchased on the same access line in order for customer to be eligible forthe Select Feature Package price. The package may be ordered on the customer’s primary oradditional line.

6. Existing residence customers who currently subscribe to all component services in SelectFeature Package may request billing at the package price.

7. Select Feature Package subscribers will benefit from the package price until they disconnectany of the non-deselectable component services. If the customer disconnects any requiredcomponent service of the package the remaining services will be billed at their individualstandard tariff rates.

8. Discounted monthly rates for any other combinations of services provided in the Select FeaturePackage on the same access line, as specified elsewhere in this tariff, do not apply under theSelect Feature Package.

9. Select Feature Package is available to any residence customer where all the packagecomponents are available.

10. Select Feature Package component services may be purchased individually at their standardtariff rates.

11. Select Feature Package may be included in other packages or bundles that are marketedunder other names.

12. Features and services purchased in excess of those allowed in the package will be charged attheir standard tariff rates.

13. A nonrecurring charge as shown in D. below will apply to the installation of the Select FeaturePackage the first time a new or existing customer subscribes to the package. The SelectFeature Package nonrecurring charge will not apply if the customer changes or adds featuresas long as the customer maintains the Select Feature package on the same line. The SelectFeature nonrecurring charge is a line-level charge. If the customer subscribes to SelectFeature package on an additional line, the nonrecurring package charge will be applied to thatline.

AT&T OHIO GUIDEBOOK



25. Select Feature Package SM (cont'd)


14. Nonrecurring charges, except as that shown in D. below, will not apply when existing customersadd the package. Nonrecurring installation charges may apply to the installation of AccessLines.

D. Prices

The per line rates specified for Select Feature Package are as follows:


Select Feature Package, Access Area ASelect Feature Package, Access Area BSelect Feature Package, Access Area CSelect Feature Package, Access Area D

Select Feature Package, Access Area A whereCaller ID cannot be provisioned/1/

Select Feature Package, Access Area B whereCaller ID cannot be provisioned/1/

Select Feature Package, Access Area C whereCaller ID cannot be provisioned/1/

Select Feature Package, Access Area D whereCaller ID cannot be provisioned/1/

future use$30.0030.0030.00

future use

29.00

29.00

29.00

future use$3.953.953.95

future use

3.95

3.95

3.95

E. References

Select Feature components are provided in accordance to the terms and conditions of theirapplicable tariffs except as noted in Paragraphs C. and E. of this Guidebook.

Service Reference

Residence Access LineFlat Rate ServiceCustom Calling FeaturesAdvanced Custom Calling Features

Part 4, Section 2Part 4, Section 2Part 7, Section 1Part 7, Section 2

/1/ The rate reflects a $1.00 monthly credit as described in Terms and Conditions C.2. No credit willbe given if the customer deselects Caller ID and/or Caller ID with Name.

AT&T OHIO GUIDEBOOK



26. The BASICS ® Package for Business

A. Description

The BASICS® Package for Business offers business customers a combination of servicesincluding Custom Calling and Advanced Custom Calling services at a package rate.

B. Definitions

The BASICS Package for Business includes the following services as indicated:

Caller IDCaller ID with NameCall ForwardingCall WaitingThree Way Calling (subscription only)Automatic Call Back (subscription only)


1. Customers must commit to all of the above listed features to be eligible for the discountedpackage rate.

2. The discount rate will apply to all of the above listed Custom Calling and Advanced CustomCalling features on a per line basis. This package is not available on Billed Under lines.

3. This package is not available with ISDN, PBX, Coin, Centrex, 800/900, Featurelink, Cellular,Semi-pub, WATS, FX, DID, Custom Business service (Premiere 2/6), COCOTS, Direct Connect,Flexline, and Choke Networks.

4. This package is not available in conjunction with other Custom Calling and/or Advanced CustomCalling feature packages.


/1/

/1/

AT&T OHIO GUIDEBOOK



26. The BASICS ® Package for Business (cont’d)


5. Nonrecurring installation charges do not apply to The BASICS package itself, however,customers will pay any applicable installation charges for the individual services in thepackage.

6. The BASICS Package for Business will carry a one-year term agreement. Customers whodo not meet the term agreement will be billed back the savings they have received to datefor the months they had The BASICS Package for Business on their account./1/

7. Termination charges will not apply on upgrades to other packages or when a customermaintains at least one BASICS package on his account.

D. Prices

The rates specified for The BASICS® Package for Business are in addition to applicableService Charges for the establishment of network access lines.

1. Service Elements

Description /Billing Code/ MonthlyPrice

The BASICS /PKB6Z/ $23.95

/1/ Effective June 1, 2004 new subscribers to the BASICS Package for Business who do not meettheir term agreement will be billed 50% of the remaining charges in the term for the BASICSfor Business package.


/1/

/1/

AT&T OHIO GUIDEBOOK

PART 20 - Grandfathered Services Original Sheet 9SECTION 8 - Miscellaneous Services


5. NEIGHBORHOOD SELECT

Effective October 15, 2008, no further installation of, or changes to Neighborhood Select will bemade. Neighborhood Select service in service on October 15, 2008 will be continued in service onlyfor as long as such service remains at the location at which service is being furnished on theaforementioned date. In the event that these services are discontinued at their present location forany reason, they will not be re-established.

A. Description

Neighborhood Select is a one-way optional calling plan. Neighborhood Select permits customersto expand their calling area by adding one or more exchanges from those available in the plan.The plan’s additional exchanges consist of contiguous exchange(s), the exchange of the CountySeat, and exchange(s) of school districts which are not included in the customer’s local callingarea. Neighborhood Select provides for calling on a flat rate basis from the customer’s exchangeto the exchange(s) selected by the customer.


1. Neighborhood Select is a pilot plan that is available to residence customers. Service willcommence on the effective date of this tariff. It will be offered for not less than 12 months, atwhich time it may be extended, modified, or withdrawn by the Company.

2. Neighborhood Select customers may select exchanges on a one-at-a-time basis from thosespecified in d. following

3. Neighborhood Select cannot be combined with any other optional calling plan. NeighborhoodSelect will not be furnished with Foreign Central Office or Foreign Exchange Services.

4. Only direct dialed calls are included in the Neighborhood Select plan.

5. Neighborhood Select contains exchanges that may also be included under Local Calling Plus.In these instances the exchange will remain under the Local Calling Plus schedule unless thecustomer chooses to include it in the Neighborhood Select plan.

6. There will be no nonrecurring charge to establish Neighborhood Select. A maximum of three (3)changes to Neighborhood Select will be permitted per calendar year. There is no charge forthese changes.

7. Customers must subscribe to the Company’s intraLATA toll service if one or a combination ofthe selected Neighborhood Select exchange(s) involves a toll route.

C. Prices


Per each Exchange Selected, per residence line $10.00

AT&T OHIO GUIDEBOOK

PART 20 - Grandfathered Services Original Sheet 10SECTION 8 - Miscellaneous Services


5. NEIGHBORHOOD SELECT (cont’d)

D. Exchanges In Area 1

Originating Exchange Area Terminating Optional Exchange Areas

Aberdeen

Belfast

Danville

Hillsboro

Marshall

Rainsboro

Ripley

Sugar Tree Ridge

Winchester

Georgetown, Manchester

Mowrystown, Peebles, Seaman, SinkingSpring, West Union

Mount Orab, Sardinia

Greenfield, Leesburg, New Vienna

Sinking Spring

Greenfield

Higginsport, Manchester

West Union, Seaman

Decatur, Georgetown, Hillsboro,Mowrystown, Russellville, Sardinia, WestUnion

E. Exchanges In Area 2

Hartville

Mogadore

Marlboro

Uniontown

Kent, Marlboro, Mogadore, Ravenna,Rootstown, Uniontown

Atwater, Hartville, Marlboro, Ravenna,Rootstown

Canton, Hartville, Kent, Louisville,Magodore, Ravenna, Uniontown

Atwater, Canton, Hartville, Kent, MarlboroNorth Canton, Ravenna, Rootstown

F. Exchanges In Area 3

Burton

Chesterland

Kirtland

Mentor

Painesville

Chagrin Falls

Chardon

Chardon

Chardon

Chardon

Chardon

Chardon

at&t ohio guidebook part 2 - general terms and conditions...

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