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Page 1: ATSEP Workshop 2017 - Entry Point North...Johansson, Head of Business Area System Integration, Combitech) 15:30 Assessment of ATSEPs (Workshop) 16.30 Sum up of day 1 17.00 Bus departure
Page 2: ATSEP Workshop 2017 - Entry Point North...Johansson, Head of Business Area System Integration, Combitech) 15:30 Assessment of ATSEPs (Workshop) 16.30 Sum up of day 1 17.00 Bus departure

ATSEP Workshop 2017

Flemming TidselholdtSystems Director

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314 SEPTEMBER 2017 © ENTRY POINT NORTH AB

Welcome to ATSEP Workshop 2017

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Agenda – Day 1

Entry Point North

414 SEPTEMBER 2017 © ENTRY POINT NORTH AB

09:30 Registration and coffee

10:00 Welcome and Introduction

10:15 ATSEP Training around the world

11:45 Lunch (optional tour at EPN Academy 12:20 – 12:45)

12.45 ATSEP Regulation update prepared by Mr Ken Engelstad, EASA (presenter - Mr

Flemming Tidselholdt, Systems Director, Entry Point North)

14:15 Coffee break and Group Photo session

14.45 ATSEP S/E Rating training (Mr Martin Truedsson, Systems Engineer, and Mr Magnus

Johansson, Head of Business Area System Integration, Combitech)

15:30 Assessment of ATSEPs (Workshop)

16.30 Sum up of day 1

17.00 Bus departure to the hotel

18.45 Dinner and a game of boules organised by Entry Point North (Restaurant Boulebar,

Drottningtorget 8, 211 25 Malmö)

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Agenda – Day 2

Entry Point North

514 SEPTEMBER 2017 © ENTRY POINT NORTH AB

08.30 Competency based training for ATSEPs (Kerstin Sjöbeck, Development Director,

Entry Point North)

09.15 ATSEP Training and challenges (Mr Robert Whittlestone, Senior Project Manager, RUAG)

10.00 Coffee break

10.30 ATSEP Refresher/Qualification training (workshop)

11.15 Space based ADS-B (Mr Henrik Tvilling Jensen, Project Manager, Naviair)

12.00 Lunch

13.00 ATSEP training at Aerothai (Mr Siri Rattanasiripirom, Director Human Resource

Development - Engineering Department, and Mr Rachan Lekkla, Engineering

Manager - Human Resource Development)

14:00 Summary and closing remarks

Page 6: ATSEP Workshop 2017 - Entry Point North...Johansson, Head of Business Area System Integration, Combitech) 15:30 Assessment of ATSEPs (Workshop) 16.30 Sum up of day 1 17.00 Bus departure

Presentation of the Entry Point North Team

Entry Point North

614 SEPTEMBER 2017 © ENTRY POINT NORTH AB

Inesa Stockunaite – Marketing Manager

Madzy Soetman - Sales and Marketing Representative

Marie Mala – Client Manager

Andreas Fredriksson – Sales and Marketing Director

Carl-Magnus Jönsson – Client manager

Bjarne Alster – Client Manager

Anna Karin Sogndal – Training & Operations Director

Jörn Andre Andersen – Training Specialist

Crystal Gonsalves – Project Manager

Kerstin Sjöbeck – Development Director

Flemming Tidselholdt - Systems Director

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Together our owners employ more than 1400 air traffic controllers

7

OUR HERITAGE – OUR OWNERS

14 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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Avinor | LFV | Naviair

CONCEPT OF ESTABLISHMENT

Entry Point North

3x Operational & part-time human ressources

3x facilities & stand-alone equipment

Diverse training

High costs

3x operations and CAA handling

Dedicated & competenthuman resources

Shared facilities& equipment

Harmonised training

Lower costs

1x operation and CAA handling

814 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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Entry Point Central

THE MILESTONES

7 Jun 2011

Entry Point North

Denmark

9 Jun 2015

Entry Point North

Spain

1 Mar 2017

Entry Point North

28 Mar 2006

2006 2011 2014 2015 2016 2017Swedish ATS

Academy

(SATSA)

914 SEPTEMBER 2017 © ENTRY POINT NORTH AB

07 … 10 12 13

Entry Point North Ireland

2 Jan 2014

IAA becomes owner

2 Jan 2014

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THE VISION

Entry Point North shall be the premierATS training academy with global reach

and local presence

1014 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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OUR MISSION

Entry Point North provides competitiveATS training and services to meet the

needs of the customer within the global market.

Our high calibre staff ensures premier

customer value through our unique and sustainable modern trainingphilosophy, methods and processes.

1114 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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OUR SITES

Malmö

Budapest

Shannon

Dublin

Copenhagen

Spain

Entry Point North also delivers training and services at customersites through Europe, the Middle East and Asia

1214 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB13

OUR VALUES

BRAVE

INNOVATIVE

RESPONSIBLE

OPEN MINDED

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB14

MODERN TRAINING PHILOSOPHY

Student in focus

Understanding of individual needs

Consideration and mutal respect

Coacing students to reach full potential

Engaged and motivated staff

Support and dedication

Shared responsibility towards traning

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15

TRAINING AND SERVICES

ATC Training CCC & ICAO

ATS & FIS Training

MeteorologicalTraining

ATSEP Training

Train the Trainer

Safety Training

ATM RelatedTraining

Language Training & Tests

OtherTraining

Recruitment & HR tests

ConsultancySimulator Rental

14 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB16

MORE THAN 80 CLIENTS FROM 35 COUNTRIES ALL AROUND THE WORLD

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB17

OUR CLIENTS

MUAC

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB18

CERTIFIED ATS ACADEMY

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB19

CERTIFIED ATS ACADEMY

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB20

ICAO TRAINAIR PLUS MEMBER

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21

OUR TRAINING SIMULATORS

14 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB22

OUR TRAINING SIMULATORS

MicroNav BEST and Thales COOPANS (TopSky) training equipment

200 radar/pilot simulator training positions

One 360°, three 270°/360° and thirteen 180° 3D state-of-the-art TWR simulators

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23

ENTRY POINT NORTH - MALMÖ

14 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB24

ENTRY POINT NORTH - MALMÖ

More than 1300 students started a course in 2016

Simulators

110 simulator positions

8 x 180° TWR 3D

1 x 360° TWR 3D

1 x 270°/360° TWR 3D

6700 m² of training facilities: classrooms, simulator rooms,

cbt rooms, meeting rooms and conference rooms fitted with

the latest av equipment

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25

ENTRY POINT CENTRAL - BUDAPEST

14 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB26

ENTRY POINT CENTRAL - BUDAPEST

More than 190 students started a course in 2016 (of which 76 started an English course)

Simulators:

34 simulator positions

2 x 180° TWR 3D

350 m² of training facilities: classrooms, simulator roomsand a conference room fitted with the latest AV equipment

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27

ENTRY POINT NORTH IRELAND - SHANNON & DUBLIN

14 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB28

ENTRY POINT NORTH IRELAND - SHANNON & DUBLIN

More than 1400 students started a course in 2016

Simulators:

61 simulator positions (40 can be configured as COOPANS)

20 (Shannon) + 16 (Dublin) radar/pilot positions (dedicatedCOOPANS)

2 x 180°TWR 3D

1 x 270°/360° TWR 3D

2000 m² of training facilities: classrooms, simulator roomsand a 90-seat auditorium fitted with the latest AV equipment

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29

ENTRY POINT NORTH DENMARK - COPENHAGEN

14 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB30

ENTRY POINT NORTH DENMARK - COPENHAGEN

Tower continuation and unit training

More than 80 students received training in 2016

Simulators:

5 TWR controller positions

10 pilot simulator/controller (ACS/APS) positions

1 x 270°/360° TWR 3D

250 m² of simulator facilities

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31

ENTRY POINT NORTH SPAIN - MADRID

14 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB32

ENTRY POINT NORTH SPAIN - MADRID

Opened in March 2017

Simulators:

14 simulator positions

3 x 180°TWR 3D

350 m² of training facilities: classroom, meeting room, conference room fitted with the latest AV equipment

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB33

OUR STAFF – OUR KEY RESOURCE

Over 120 permanent employees

Competence pool of temporarily employed teachers, consultants and SIM-pilots

21 nationalities and more than 25 languages

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34

OUR STAFF – OUR KEY RESOURCE

14 SEPTEMBER 2017 © ENTRY POINT NORTH AB

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14 SEPTEMBER 2017 © ENTRY POINT NORTH AB35

GET IN TOUCH WITH US

(+46) 40 694 43 00

entrypointnorth.com

[email protected]

Name Surname

(+XX) XX XXX XX XX

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ATSEP at Entry Point North AB

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Entry Point North ATSEP Training

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Development Training

QualificationCOM

BASIC Training

QualificationNAV

QualificationSUR

QualificationDAT

QualificationSMC

Initial Training

Assessor

OJTI Refresher

OJTI

Provided by EPN

Rating Training SMC rating training

Rating Training Refresher TrainingEmergency Training

Conversion Training

Continuation TrainingProvided by EPN

SHARED

Entry Point North ATSEP courses

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Basic CCC – 8-15 days

•Induction•Air Traffic Familiarisation (ATF)•Aeronautical Information Services (AIS)•Meteorology (MET)•Communications (COM)•Navigation (NAV)•Surveillance (SUR)•Data Processing (DAT)•System Monitoring and Control (SMC)•Maintenance Procedures (MTN)•Facilities (FAC)•Safety (SAF)

ATSEP Basic

Training can be performed at Entry Point North or customer site both for standard course as well as for tailor made solution.

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• Qualification courses

• Shared (3 days) • Combined or Individual streams (dependent on stream)

• All qualification modules are compliant with regulation

• Performed in classrooms and Lab, if possible

• Training is performed at Entry Point North or at customer premises

• Individually designed in close cooperation with the customer

• In addition to the streams in the regulation, Entry Point North offers MET courses as well

ATSEP Qualification

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Shared 3 days

COM-Combined 8 daysCOM-Voice 5 daysCOM-Data 5 days

NAV-Combined 10 days(VOR, DME, ILS)NAV-NDB 1 daysNAV-DF 1 daysNAV-VOR 5 daysNAV-DME 4,5 daysNAV-ILS 6 daysNAV-MLS 3 days

ATSEP Qualification courses - duration

SUR-Combined 8 daysSUR-PSR 4 daysSUR-SSR 5 daysSUR-ADS 3 days

DAT-DP 7 days

SMC-Combined 8 daysSMC-COM 5 daysSMC-NAV 5 daysSMC-SUR 5 daysSMC-DAT 6 days

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• OJTI – 4 days

• OJTI Refresher – 2 days

• Subjects

• Training Philosophy

• Human Factors

• Training Techniques

• Assessment and Evaluation

• On-site or at Entry Point North

• EPN

ATSEP OJTI and OJTI Refresher

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or at EPN• Assessor – 3 days

• Assessor Ref – 2 days

• Subjects

• Regulations

• Competence

• Assessment

• Communication

• The role of the Assessor

• On-site or at Entry Point North

ATSEP Assessor and Assessor Refresher

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or at EPN

ATSEP Qualification Refresher

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ATSEP Courses 2017

12 course held so far

7 courses planned for the rest of the year

Courses are held either at EPN premises or

on-site at customers premises

Customers from: Sweden, Belgium, Thailand,

Estonia, Denmark, Saudi Arabia, Albania, Norway,

Schwizerland

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ATSEP Around the world

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Page 47

Country/Organisation name: Thailand/Aerothai

• No. of ATSEPs: 173 from total 836 engineers

• Compliance with the CCC: Yes compliance with Doc.7192 (Path E2)

• Initial Training is done: Combined internally & externally

• Refresher Training: Refresher training is done internally every year.

• E-learning: No

• ATSEP licensing: No

• Future plans for ATSEP training: we have plan to develop OJT instructors and ATSEP Training

plan for new engineers.

• How are you doing competence assessment: Aerothai and CAAT (regulator) consider to setup

the Competency-based Training and Assessment system

• How is OJT handled in your organisation/are you using trained OJTIs: OJT is performed at the

system/equipment locations by our internal OJT instructors.

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Page 48

Country/Organisation name: Denmark/Billund Airport

• No. of ATSEPs: 5

• Compliance with the CCC: Yes/Partly

• Initial Training is done: Combined internally & externally

• Refresher Training: Yes / every 3 years

• E-learning: No

• ATSEP licencing: Yes

• Future plans for ATSEP training: Maintaining and develop ATSEP’s refresher training

• How are you doing competence assessment: At the moment we are not doing any

competence assessment, but are in the process of planning it.

• How is OJT handled in your organisation/are you using trained OJTIs:

OJT is done by colleagues, we have no OJTI’s

• Other additional info:

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Page 49

Country/Organisation name: Bulgaria/Bulatsa

• No. of ATSEPs: 200

• Compliance with the CCC: Yes

• Initial Training is done: Internally

• Refresher Training: Yes (1 per year)

• E-learning: Yes - partly

• ATSEP licencing: Yes

• Future plans for ATSEP training: Instructor and Assessor training

• How are you doing competence assessment: different tests /incl. e-test/

• How is OJT handled in your organisation/are you using trained OJTIs: on site/partly

• Other additional info:

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Sweden / Combitech AB

Combitech is an independent part of the Saab group, and with ~1850 employees one of the largest Nordic technicalconsultancies.

What we do in the ATSEP domain and related areas:

Provide ATSEP teachers and technical experts to Entry Point North.

Provide training and expertise in related areas for the Swedish Armed Forces

Provide system integration in several areas, including tailored RCMS solutions

Provide experience from safety, system development, maintenance, etc. as value added to the ATSEP training

Provide knowledge transfer from other areas, of similar nature, with high demands on availability, reliability, safety, security and/or cyber security

What challenges do you see in the future regarding ATSEP?

To be able for the ANSP:s to find a common level regarding the ATSEP certification.

To find a common understanding of the level of requirements in the different parts of the ATSEP training.

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Services and products (examples in the ATM area)(examples in the ATM area)

▪Architecture analyses

▪ Studies

▪ System safety

▪ Flight safety

▪ RAMS/ILS

▪ System integration

▪ System development

▪ Project management

▪ AWOS – weather information system

▪ ATIS – automatic terminal information service

▪ IRIS – ATCC/TMC information system (AIS)

▪ RANDIS – airport information system (AIS)

▪ Wing – crew management & planning system

▪DRIWS Digital Runway Incursion Warning System

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Page 52

Country/Organisation name: Denmark/Copenhagen Airports

• No. of ATSEPs: 45 as end target, plus 12 of which is in AGA area

• Compliance with the CCC: Yes, Partly (on our way)

• Initial Training is done: Externally

• Refresher Training: Yes, every 3 years, Initial by Manufacture/vendor

• E-learning: Yes on Refresher QT training

• ATSEP licencing: Yes

• Future plans for ATSEP training: Implememtation OSTI & ASSESSOR Training and function,

”the Endless circle”.

• How are you doing competence assessment:

• How is OJT handled in your organisation/are you using trained OJTIs:

• Other additional info: ATSEP in CPH, is scattered over very different departments.

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Page 53

Country/Organisation name: Sweden/Eltel Networks

• No. of ATSEPs: 125

• Compliance with the CCC: Partly compliance with CCC

• Initial Training is done: Yes, Combined internally & externally

• Refresher Training: Yes for TWS in ATCC. Technical forum and other information for field

Technician.

• E-learning: No, but we believe it is one good and necessary complementary tool.

• ATSEP licencing: Yes

• Future plans for ATSEP training:

• How are you doing competence assessment:

• How is OJT handled in your organisation/are you using trained OJTIs:

• Other additional info: Eltels scope in Sweden: 2 ATCC, En Route Equipment for LFV. 10 Airports

for Swedavia and 20 Municipal Airports

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Page 54

Country/Organisation name: Finland/ANS Finland

• No. of ATSEPs: 50 certified for operative System Maintenance

• Compliance with the CCC: Yes

• Initial Training is done: Mostly internally so far but in future also externally

• Refresher Training: Yes, every 3 year

• E-learning: a little

• ATSEP licencing: No, (inside Company Certification program which is accepted and audited by Authority)

• Future plans for ATSEP training: e-learning, Externally Initial/Basic Training, OJT

• How are you doing competence assessment: Theoretical tests are done by using test software/question

data bank for all systems every 3 year , practical competence assessment are done by ATSEP-assessors

• How is OJT handled in your organisation/are you using trained OJTIs: Most of the ATSEPs have OJT role,

they have Inside company training for OJT role,

• Other additional info:

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Page 55

Country/Organisation name: Sweden/Försvarsmakten

• No. of ATSEPs:

• Compliance with the CCC: Yes / No / Partly

• Initial Training is done: Internally / Externally / Combined internally & externally

• Refresher Training: Yes / No (if yes, how often)

• E-learning: Yes / No

• ATSEP licencing: Yes / No

• Future plans for ATSEP training:

• How are you doing competence assessment:

• How is OJT handled in your organisation/are you using trained OJTIs:

• Other additional info:

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Country/Organisation name: Latvia/SJSC "Latvijas gaisa satiksme"

• No. of ATSEPs: 90

• Compliance with the CCC: Yes

• Initial Training is done: Internally

• Refresher Training: Yes

• Two levels of RT:

• 1. at Technical Units – every month (S/E level);

• 2. at Training Centre: for all ATSEP (job level) – once per every 4 years.

• E-learning: No

• ATSEP licencing: Yes (at the enterprise level)

• Future plans for ATSEP training: to provide internal training compliance with Regulation (EU)

2017/373 .

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Country/Organisation name: Latvia/SJSC "Latvijas gaisa satiksme"

• How are you doing competence assessment:

Continuous assessment. Dedicated assessment in the cases of the first/new S/E rating obtaining and if there is doubt about current competence.Assessment board (commission) consisting of trained Technical Skills Assessors.

• How is OJT handled in your organisation/are you using trained OJTIs:

More than 35 % of our ATSEPs have obtained both OJTI and Theoretical Instructor ratings. Procedures on OJT are established (LGS ATSEP Training and Competence Assessment Manual) and facilitated by a set of the appropriate forms/checklists.

• Other additional info:

We have implemented Team Resource Management (TRM) program for ATSEP.

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Country/Organisation name: Denmark/Naviair

• No. of ATSEPs: 85

• Compliance with the CCC: Almost

• Initial Training is done: Internally / Externally

• Refresher Training: We do theoretical refresher training in VOICE, DATA, NAV, SUR,

Dataprocessing streams every third year and to times a year for SMC. We have in 2015/2016

done 19 refresher courses organized by EPN.

Practical refresher training and S/E Rating Training we do regularly.

• E-learning: We don´t use e-learning very much

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Country/Organisation name: Denmark/Naviair

• ATSEP licencing: Not a personal license, it is not a requirement in DK, but Naviair has a

license as a company.

• Future plans for ATSEP training: New staff join EPN Basic and Qualification training at EPN.

• How are you doing competence assessment:

• How is OJT handled in your organisation/are you using trained OJTIs:

• Other additional info:

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Country/Organisation name: Switzerland/RUAG

• No. of ATSEPs:2017:40 (2016:55), of which OJTIs 2017:6 (2016:14)

• Compliance with the CCC: Yes

• Initial Training is done: Externally (skyguide, DFS)

• Refresher Training: Not yet, although tracked. Planned 2-3 yearly

• E-learning: No

• ATSEP licencing: Internal ‘license’ for Unit Rating

• Future plans for ATSEP training: Management/Sales/Marketing awareness training started.

System/Equipment Rating training (thru OJTIs) begun but slow.

• How are you doing competence assessment: In the unit: OJTI, Unit Manager, Assessor as ’Q’

function plus oversight through Corporate Q.

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Country/Organisation name: Switzerland/RUAG

• How is OJT handled in your organisation/are you using trained OJTIs:

Yes, ATSEP OJTI from EPN. So far, experienced staff with Grandfather’s Rights (GFR).

• Other additional info: NSA will NOT audit us (MRO is not CNSP).

Recent high staff turnover increased workload.

Staff shortages reduce availability for formal training (QUAL, OJTI, Unit)

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Country/Organisation name: Sweden/Saab AB

• No. of ATSEPs: 7 (internal)

• Compliance with the CCC: Partly.

• Initial Training is done: Combined internally & externally.

• Refresher Training: Yes / assessed annually.

• E-learning: Yes / airside safety.

• ATSEP licencing: Yes, basic at EPN. More are planned.

• Future plans for ATSEP training: All personnel will be certified.

• How are you doing competence assessment: Are assessed annually by highly experienced and trained staff

internally.

• How is OJT handled in your organisation/are you using trained OJTIs: When recruiting, the new colleague is

trained with an experienced person. Quite often we work in pairs for knowledge sharing between all

employees in the group.

• Other additional info: Saab is both an ANSP (CNS) and maintenance organization with both internal and

external personnel working as ATSEP.

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Workshops

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Workshop - Assessment of ATSEP

➢ How are you doing assessment in your organisation➢ Who is doing it➢ How are they trained➢ Any plans for changes in the future for how to do assessment

30 min for discussions, and 30 min for presentation in plenum

Group 1: Group 2: Group 3:Per Andersen Hannu Valtonen Jevgenijs OborinsInguna Viluma Robert Mortensen Peter LarsenKalin Kulev Bengt Olsson Mikael OlssonTroy Buckley Kalin Raychev Mats ScoréniusOscar Franzen Richar Herrera Camacho Svend-Erik Krum-Møller Siri Rattanasiripirom Stig Maagaard Pedersen Robert WhittlestoneMartin Truedsson Magnus Johansson Rachan Lekkla

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Workshop - ATSEP Refresher/Qualification training

➢ What is the full content of Qualification training in your organisation➢ What is the most critical part of the qualification training➢ How can it be improved➢ At EPN we are wondering why we have many Basic students never continuing at qualification at

EPN, any suggestions how that can be, what we can do different?

30 min for discussions, and 30 min for presentation in plenum

Group 1: Group 2: Group 3:Per Andersen Hannu Valtonen Jevgenijs OborinsInguna Viluma Robert Mortensen Peter LarsenKalin Kulev Bengt Olsson Mikael OlssonTroy Buckley Kalin Raychev Mats ScoréniusOscar Franzen Richar Herrera Camacho Svend-Erik Krum-Møller Siri Rattanasiripirom Stig Maagaard Pedersen Robert WhittlestoneMartin Truedsson Magnus Johansson Rachan Lekkla

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