AN ATPI CASE STUDY

Successful partnership delivers efficiency and value

T: +44 (0) 207 111 8673 W: www.atpi.com E: hello@atpi.com In: find ATPI on LinkedIn YT: Subscribe on YouTube

AN ATPICASE STUDY

BACKGROUNDOur client is a leading marine services

provider, supplying large seafaring

vessels at ports all over the world. With

key travel destinations including Europe,

the Middle East and India, this company

became a client in 2011 after recognising

the value that ATP Instone’s global reach

and expertise in the shipping sector

would bring to its travel programme.

THE CHALLENGEThis client had previously relied on a

number of local travel management

companies (TMCs) but were looking to

improve their travel programme through

consolidation and partner with a TMC

who truly understood their sector and

specific travel requirements.

It needed a TMC who could drive

savings through clever ticketing, real

understanding of visa requirements and

genuinely global coverage with a solid,

reliable 24/7 service.

“Through consolidation, our client hasbeen able to reduce costs, streamlineprocesses and improve visibility of spend. It has also enhanced its duty of care to travellers around the world.”

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The company wanted to reduce costs,

streamline manual processes and

improve traveller tracking. Processes

had previously been fragmented - each

traveller booking independently with

whichever carrier/hotel they wanted,

making it difficult to truly utilise their

buying power and ensure duty of care.

THE SOLUTIONATP Instone analysed the historical travel

spend and made recommendations

based not only on previous travel patterns

but also in-line with future developments

and business objectives.

Utilising one single booking system

across all offices means ATP Instone

can access global fares and better seat

availability, in addition to clever

ticketing techniques.

Successful partnership delivers efficiency and value

T: +44 (0) 207 111 8673 W: www.atpi.com E: hello@atpi.com In: find ATPI on LinkedIn YT: Subscribe on YouTube

ABOUT THE ATPI GROUPThe ATPI Group is a long established travel management company and one of the fastest growing brands in corporate travel.

With over 100 offices worldwide, the company has successful operations in corporate travel, corporate event management,

online travel technology and specialist travel management for a number of key industries. www.atpi.com

Published: 04.15

Knowledge of and access to global

airlines meant ATP Instone delivers

the lowest fare for a direct flight at the

time needed, unlike local TMCs who

often resorted to the hub airline for that

country - which is often more costly.

Automation was introduced to replace

previously manual booking processes,

and a streamlined approval system

meant the necessary departments /

managers were aware of itineraries in

additional to pre-trip reporting which

highlighted planned travel.

Particularly important in a volatile world,

ATP Instone informs travellers of any

change that may affect their travel either

through travel alerts or their dedicated

travel team.

In addition the client now utilises ATP

Instone’s proprietary traveller tracking

software when needing information on

where their employees have travelled to.

Unlike many competitors, ATP Instone’s

24/7 teams work in rosters - providing a

consistent service around the clock.

ATP Instone has also analysed the client’s

hotel programme, using management

information (MI) to re-negotiate contracts

with a reduced number of hotels at each

destination and providing visibility of all

contracts worldwide to ensure value from

hotel negotiated rates is delivered.

THE RESULTThe success of the ATP Instone

partnership with this client owes

much to buy-in at senior level of the

recommendations to improve its

travel programme.

This excellent partnership has taken quick

advantage of ATP Instone’s global buying

power and sector specialism.

Our client’s head office now has global

visibility of travel spend through MI

statistics - available as a result of the

streamlined booking process worldwide.

A reduction in the average cost of an

economy ticket was achieved; 45%

comparing 2013 with 2011 (which was

pre-consolidation with ATP Instone). ATP

Instone has also delivered value to the

client’s hotel programme – for example

the average room rate in Singapore

reduced by 20% due to improved booking

channels and enhanced cost control.

Through consolidation, our client has

been able to reduce costs, streamline

processes and improve visibility of spend.

It has also enhanced its duty of care to

travellers around the world.

AN ATPICASE STUDY

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Successful partnership delivers efficiency and value