atlascamp 2014: jira state of the union
DESCRIPTION
If you thought the last year was a big one for JIRA, with the release of JIRA 6, JIRA Service Desk, and new integrations with Atlassian's developer tools, wait until you see what's in store this year. We are fundamentally rethinking every aspect of the JIRA experience as more and more teams adopt JIRA. This session will provide a high level overview of what's new for developers in the world of JIRA, what's coming up next, and how you attach your business to the JIRA rocket ship.TRANSCRIPT
June 3-5, 2014 | Berlin, Germany
Bartek Gatz, JIRA Product Manager
JIRA State of the Union
JIRA PM
• working from Gdańsk, Poland
• with Atlassian since 03.2013
• responsible for:JIRA Ecosystem,JIRA Importers Plugin, and JIRA Capture
About the presenter - Bartek Gatz
JIRA Ecosystem investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND
JIRA
6.2 6.3
we are here
JIRA Ecosystem investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND
– Atlassian’s mission
”
“Atlassian exists to unleash the potential in every team to advance humanity through the power of software.
Software
Help software teams
• across all Atlassian products
Integration with Development Tools
• create branches from within JIRA
• automatic issue transition (*)
Software
!
(*) planned
Status lozenges
• consistency and elegance
• category colour coding
• easier to search over JQL
!
use status lozenges not status icons
!
!
Software
Inline Issue Create (*)
• create issues directly on Plan Board within Scrum iterations
• context injection
• backend in JIRA
Software
!
(*) planned
JIRA Importers (“JIM”) plugin
• JIM is pluggable
• JSON importer released
• JSON importer REST API (*)
• CSV import by users (*)
Software
!
(*) planned
Help us help software teams
Our focus is on software teams
1. create awesome Add-ons for software teams
2. let us know about your Add-on!
3. get promoted
Software
JIRA Ecosystem investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND
OnDemandJIRA - New Sales by Platform
-00
2,000
4,000
6,000
8,000
FY2002 FY2003 FY2004 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014
BTF OnDemandBTF OnDemand
JIRA new customers by platform
today
65%of new customers
are choosing OnDemand
Atlassian Connect 1.0
• two Atlassian Connect Lab Week events held in 2013
Atlassian Connect in JIRA
JIRA Atlassian Connect public Add-ons
• 8 commercial by external vendors
• 9 free by external vendors
• 3 free by Atlassian Labs
lots more coming
Atlassian Connect in JIRA
Atlassian Connect in JIRA
JIRA AC Add-on
Web Browser
Atlassian Connect in JIRAJIRA AC Add-on
Web Browser
Atlassian Connect in JIRAJIRA AC Add-on
Web Browser
!
• REST API
Atlassian Connect in JIRA
1
JIRA AC Add-on
Web Browser
1
1
• webhooks
!
• REST API
Atlassian Connect in JIRA
1
2
JIRA AC Add-on
Web Browser
1
2
1
• webhooks
!
• REST API
Atlassian Connect in JIRA
1
2
JIRA AC Add-on
Web Browser!
• GUI integration 3
1
2
33
3
1
• webhooks
!
• REST API
• entity properties
Atlassian Connect in JIRA
1
2
JIRA AC Add-on
Web Browser!
• GUI integration 3
4
1
2
4
3
331
4
!
REST API in JIRA
• over 120 REST API points (and growing)
• note: SOAP API deprecated (80% covered in REST)
Atlassian Connect in JIRA
SOAP
REST
!
User interface integration
• seamlessly blended into JIRA GUI
• context aware
Web PanelAIssue Tab PanelB
Project Tab PanelC
Version Tab PanelDComponent Tab PanelE
Web ItemFG General page
Search Request ViewHI Admin page
J Config pageK Dialog
Profile pageL
Atlassian Connect in JIRA
”“ Connect is the biggest strategic
opportunity for the JIRA Ecosystem
– Bryan Rollins, JIRA General Manager
!
Entity Properties
• store data against JIRA issues and projects
• retrieve it
• search for it using JQL Store Data in JIRA
Atlassian Connect in JIRA
!
Issue Properties - examples of use
• map coordinates
• private / public to-do lists
• private labels
• synchronisation status with external systems
• versions of issues
• …
Atlassian Connect in JIRA
JIRA Ecosystem investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND
– Atlassian’s mission
”
“Atlassian exists to unleash the potential in every team to advance humanity through the power of software.
– Atlassian’s mission
”
“Atlassian exists to unleash the potential in every team to advance humanity through the power of software.
every team
Service Desk
Fastest growing organicproduct from Atlassian
• Knowledge base
• SLAs
!
Service Desk
Built on top of JIRA platform
• existing JIRA APIs today
• Service Desk specific APIs (*)
!
!
!
(*) planned
Service Desk connection opportunities
CRM
social media
asset
management
network
monitoring
telephony
JIRA Ecosystem investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND
Customer challenges
!
“We have performance
problems. We have outages
during critical business hours.”
“Our CIO requires that all
Tier 1 applications are highly available and horizontally
scalable.”
“We’re at 1,000 users and 50,000 issues but want to
bet heavily on JIRA. Can JIRA
scale?”
JIRA Data Center
• for High Availability
• for Scale
• does not impact JIRA features
• coming in JIRA 6.3
JIRA Database
Load Balancers
JIRA Cluster Node JIRA Cluster Node JIRA Cluster Node
Enterprise - Data Center
Enterprise - Data CenterEarly dogfooding - JAC is clustered since end of March
Enterprise - Data Center
Pioneer Program
• 10 large customers
Learn more:
!
!
Enterprise - Data Center
Enterprise - Data Center
Bartek’s Amazing JIRA Add-onby Bartek for JIRA 6.0 - 6.3 and JIRA OnDemand
Pricing
• new pricing for the Data Center offer
• no change required for Add-ons
• consider changing your pricingfor higher tiers
!
!
Enterprise - Data Center
Will be revealed with JIRA 6.3 release
Enterprise
Enterprise - audit trail
Audit Trail with REST API
• store configuration events in JIRA audit log
• read events from JIRA audit log
!
!
Enterprise
great
opportunitiesSOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND
June 3-5, 2014 | Berlin, Germany