atc03000aen - avaya aura™ fundamental technology assessment
TRANSCRIPT
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Which statement is true about the SM100?
It provides SIP firewall and denial-of-service protection.
Avaya Aura Fundamental Technology Assessment
Code: ATC03000AEN Type: Assessment
Hours: 1 Primary Training Type: Technical
Delivery Language: English Materials Language: English
Region Offered: All Cost in Local Currency | USD: Details No Cost
ob Function:
Alternate Delivery Options:
Description:
Synopsis
This curriculum assessment validates your mastery of the learning objectives identified in the following courses:
AVA00831WEN: VoIP in Practice
ATC01270WEN: Quick SIP
ATC00940WEN: WAN Services and MPLS/SIP Technologies
ATI01440WEN: Avaya Aura Hardware
ATU01730WEN: Avaya Aura Communication Manager Architecture, Protocols and Features
ATC01681WEN: Avaya Aura Management Tools
ATI01672VEN: Designing, Installing, Administrating and Troubleshooting Avaya Aura Communication Manager
ATU00170WEN: Avaya Aura Session Manager Technical Overview
ATU00183WEN: Avaya Aura System manager Technical Overview
This curriculum focuses on courses in the Avaya Connect Core Curriculum. This assessment has 50 questions and the minimum passing scores 75%.
Audience
Avaya Employees and Business Partners with Avaya Core knowledge.
Prerequisite Knowledge
There is no specific prerequisite knowledge recommended.
Assessment Policy
Avaya University policy allows two pre-course attempts for all course assessments. If upon completion, you have not passed theassessment, you will need to enroll in the learning activity and provide payment information as appropriate.
rerequisites:
NONE
MaintainImplementSell
Design
http://course.avaya-learning.com/portal/content_public/extras/pricing_policy.htmhttp://course.avaya-learning.com/portal/content_public/extras/pricing_policy.htm -
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It logically and seamlessly integrates Session Manager with the voice network.
It passes all SIP TLS connections through to the Session Manager.
It uses Kerberos validation to ensure connections from only trusted SIP elements.
Correct!
In a VoIP network, what is the proper term for the amount of variance in the time it takes forVoIP communications to travel from the sender to the receiver?
jitter
packet delay
latency
packet loss
Correct!
Zatek formule
Which three statements are true about the password requirements of a new messagingsubscriber? (Select three.)
TRUE The password must contain numeric and alphanumeric characters.
FALSE The password cannot be a single repeated character.
TRUE The password cannot be identical to the extension number.
TRUE The password must be at least six characters.
FALSE The password can be up to 15 characters long.
Incorrect. Please review course ATI01672VENAvaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)
Konec formule
Which Communication Manager report provides traffic data for the previous 24 hours?
1-Day Traffic Summary
Call Rate Measurements
Call Summary Measurements
Recent Call Traffic Summary
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Correct!
Which statement is true about IP network regions?
It is a group of endpoints that share common attributes.
A maximum of 128 network regions can be configured enterprise-wide.
The default IP network region is region 100.
Endpoints do not belong to a network region until they are assigned.
Correct!
Zatek formule
The Avaya Aura Communication Manager serves which three basic functions?(Select three.)
FALSE analog device
connectivity
TRUE PBX services
TRUE mobility services
TRUE call center functions
FALSE call treatments
Correct!
Konec formule
Zatek formule
Konec formule
Which algorithm is most often used to determine the number of agents needed to support anACD?
ACELP
Engset
Erlang B
Erlang C
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Incorrect. Please review course ATI01672VEN.
Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)
Asi Erlang C
Which algorithm is most often used to estimate the number of trunks needed to the PSTN?
ADPCM
Erlang C
Engset
Erlang B
Correct!
Zatek formule
What are three core components of Avaya Aura? (Select three.)
TRUE System Manager
TRUE Application Enablement
Services
FALSE Call Center
TRUE Session Manager
FALSE Call Management System
Correct!
Konec formule
Zatek formule
Konec formule
What is one purpose of the Communication Manager?
integrates telephony and web communications to solve business challenges
provides VLAN translation for telephony transmissions
uses TCP and UDP protocols for Internet communication
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organizes data, voice, and video transmissions over IP networks
Correct!
Zatek formule
Which three questions about a customer's WAN should be answered in a discoveryconversation with the customer? (Select three.)
TRUE Which WAN technology is being used?
TRUE Which network protocol(s) are used on the WAN?
FALSE Who is the WAN service provider?
FALSE How many WANs do they have?
TRUE Which network address class does the WAN use?
Incorrect. Please review course ATC00940WEN.
Konec formule
Zatek formule
When configuring the Communication Manager server, which two server roles can beselected? (Select two.)
TRUE Main Server
TRUE Local Survivable Server
FALSE SIP Server
FALSE Port Network Server
FALSE Telephony Server
Correct!
Konec formule
Which Avaya Gateway provides a port network using circuit packs to connect to endpointsand trunks?
G430
G860
G650
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G250
Correct!
When installing Avaya Aura Communication Manager on an S8300 server, what is used asthe installation source?
RPM download
NFS mount
HTTP URL
USB CD-ROM
Correct!
Which Avaya Site Administrator maintenance command is used to remove a station fromactive service?
Release
Deactivate
Disable
Busyout
Correct!
Which IP address is a "Class A" address?
127.127.0.1
72.172.26.254
162.254.19.129
172.172.12.30
Correct!
What is the most common unit of VoIP traffic measurement?
Call Seconds
Minutes
Erlang
Centum
Incorrect. Please review course ATI01672VEN.
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Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)
Which statement is true about the Avaya Media Modules?
They provide multimedia transmission over IP networks.
They are purchased as G650 Gateway options.
They convert analog voice to a TDM bus.
They convert voice from TDM to VoIP.
Correct!
When adding a voice system using Avaya Site Administration, what information must be
entered into the wizard?IP address of services port
voice system language
SSH port number
SSL certificate
Correct!
Which Avaya gateway model is a SIP gateway?
G450
G650
G430
G860
Correct!
Which high survivability option employed by the Communication Manager secures thegateway against failure of the network connection to the master site for the master server?
Network Fault Survivability
Local Survivable Processor (LSP)
Enterprise Survivable Server
Standard Local Survivability
Correct!
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In order to interface with a WAN that is using MPLS technology, which device acts as theentry/exit point to/from the service provider's network?
label edge router
customer edge router
provider router
core router
Correct!
Zatek formule
What are three primary functions of a Call Center? (Select three.)
FALSE keep call hang-up rates as low as possible
TRUE distribute calls evenly to agents
FALSE keep call volume below available bandwidth capacity
TRUE queue incoming calls when no agent is available
TRUE to connect an incoming call to the most suitable agent available
Correct!
Konec formule
When defining a new call coverage path voicemail in ASA, what is entered as the first point?
call group
station extension
station name
hunt group
Incorrect. Please review course ATI01672VEN.
Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)
Which QoS standard does Avaya recommend for Toll quality voice service over a Wide AreaNetwork?
bandwidth > 512 kb/s
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network latency < 80ms
packet loss < 5%
network jitter < 40ms
Correct!
Zatek formule
What are three parameters in an IP network region configuration? (Select three.)
TRUE Codec set
TRUE DiffServ settings
TRUE UDP port
FALSE Max bandwidth
FALSE DHCP parameters
Correct!
Konec formule
Which statement is true about the deployment of Avaya Aura System Manager?Because of Xen virtualization technology, many applications can run within the SystemManager template.
System Manager ships as a software distribution to run on Red Hat Linux.
System Manager is deployed as the primary application in the mid-market template.
System Manager ships as a system platform template.
Incorrect. Please review course ATU00183WEN.
Which statement is true about the deployment of Avaya Aura System Manager?
System Manager ships as a system platform template.
System Manager is deployed as the primary application in the mid-market template.
Because of Xen virtualization technology, many applications can run within the SystemManager template.
System Manager ships as a software distribution to run on Red Hat Linux.
Incorrect. Please review course ATU00183WEN.XEN virtualizace s nkolika aplikacemi na jednom HW
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Which Avaya server supports up to 3200 ports when working as an active server?
S8400B
S8300
S8500C
S8710
Correct!
In a Call Center, what must occur in order for an agent's state to change to "Available"?
The agent must log in and notify CMS that the extension is active.
The agent must enter a Feature Access Code.
The agent must enter a Split Group Code.
The agent must use either manual-in or auto-in to enter the system.
Correct!
Zatek formule
Which three are possible call types when configuring a dial plan? (Select three.)
FALSE att
TRUE attd
FALSE dap
TRUE dac
TRUE ext
Correct!
Konec formule
Zatek formule
Which three technologies are part of IP Telephony? (Select three.)
FALSE Web Conferencing-over-IP
TRUE Voice-over-IP
FALSE TeleCommuting-over-IP
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TRUE Modem-over-IP
TRUE Fax-over-IP
Correct!
Konec formule
Which statement is true about Avaya Site Administration?
It is an AES application.
It runs on Windows or Linux.
It is a browser-based tool.
It provides a GEDI interface.
Correct!
Which Avaya gateway provides a port network?
G450
G860
G700
G650
Incorrect. Please review course ATI01672VEN.Samozrejme ze G650
Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)
When installing a service pack on a Communication Manager server, which option from theSMI main menu must be selected?
Configuration
Installation
Upgrade
Administration
Incorrect. Please review course ATI01672VEN.
Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)
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When a caller sends an INVITE request to a receiver, which portion of the INVITE requestindicates which codec is to be used for the call?
session description
codec header
media options
SIP header
Correct!
Which feature of the Avaya S8710 server provides connectivity to IP endpoints, gateways,and adjuncts?
H.248 Gateway
IP Server Interface
Processor Ethernet
SIP Interface
Correct!
You are configuring an S8300 server for the first time. Which option should you choose fromthe SMI main menu in order to set the correct date/time?
Installation
Tools
Upgrade
Administration
Correct!
You are configuring an S8300 server for the first time. Which option should you choose fromthe SMI main menu in order to set the correct date/time?
Installation
Tools
Upgrade
Administration
Incorrect. Please review course ATI01672VEN.
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Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)
Zatek formule
You are adding a new voice system using the Avaya Site Administrator (ASA). What
information is required by the wizard dialog? (Select three.)
FALSE select terminal type
FALSE define voicemail system
TRUE ASA connection method
TRUE auto/manual login
TRUE authentication method
Correct!
Konec formule
When configuring the Communication Manager, which action must be performed before theauthentication file can be imported?
configure the H.248 Gateway
configure the Service-PC interface
create the Administration account
specify the proxy server
Correct!
Zatek formule
The Avaya S8300 server must reside inside one of which three gateways? (Select three.)
TRUE G250
FALSE G850
TRUE G350
TRUE G450
FALSE G650
Correct!
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Konec formule
Which statement is true about MPLS?
MPLS is a transport layer protocol.
MPLS operates independently from network layer protocols.
MPLS labels are swapped as packets hop from node to node.
Core routers maintain a small table of label identifiers for efficient routing.
Correct!
Which element of a voice system forms the basis for how the system handles the digitsequences punched on a telephone by an end user?
Dial Plan
Dial Access Code
Call Handling method
Key Sequence Template
Correct!
The TCP protocol operates at which layer of the OSI model?
network
data link
transport
application
Correct!
Which statement is true about SIP and the H.323 signaling protocol?
H.323 is simplistic and SIP is more robust and complex.
H.323 uses text similar to HTTP and SIP uses ASN.1 binary notation.
H.323 has limited documentation while SIP is extensively documented.
H.323 has a long implementation time while SIP has a relatively short implementationtime.
Correct!
Zatek formule
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You are using commands in the Avaya Site Administrator GEDI interface. Each commandconsists of which three parts? (Select three.)
FALSE Operator
TRUE Action
FALSE Result
TRUE Object
TRUE Qualifier
Correct!
Konec formule
Which edition of Avaya Aura includes Application Enablement Services without anadditional fee?
Basic
Branch
Express
Standard
Correct!
Which statement is true about the SIP protocol?
The caller can acquire the receiver's IP address through SIP.
Voice communication between parties goes through the SIP server.
SIP is bound the G711 codec.
SIP uses SMTP as a transport-layer protocol.
Correct!
Zatek formule
The Communication Manager architecture integrates which three functions to
support circuit-based and IP telephony communication? (Select three.)
TRUE Call Control
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FALSE H.225 Media
Gateway
FALSE VLAN translation
TRUE Messaging
TRUE Call Center 5.2
Correct!
Konec formule
Zatek formule
Konec formule
Which technology is used to automatically configure IP phones with an IP address and bootparameters?
MV_IPTel
HTTP
DHCP
TFTP
Incorrect. Please review course ATI01672VEN.
Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)
Zatek formule
Which three editions of Avaya Aura are currently available for purchase? (Select three.)
FALSE Basic
FALSE Express
TRUE Standard
TRUE Branch
TRUE Enterprise
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Correct!
Konec formule
When manually configuring an IP phone, which network parameter specifies the address ofthe gatekeeper?
CallSv
GateKpr
Router
FileSv
Correct!
How do you configure Communication Manager software?
run the configuration wizard in an ssh session
telnet from the Service PC
use a web browser
run the CM configuration script
Correct!
Zatek formule
According to network region best practices, which three customer requirements must thedesign of a region consider? (Select three.)
FALSE server proximity
FALSE firewall rules
TRUE routing protocols
TRUE QoS policies
TRUE network topology
Incorrect. Please review course ATI01672VEN.
Konec formule
Which statement is true about installing a service pack on a Communication Manager server?
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The service pack CD-ROM must be inserted and mounted.
The "Install Service Pack" option on the left-hand pane is selected to install the patch.
The update file must first be downloaded from the PC accessing SMI.
The update file is stored on the Communication Manager server in the folder:/opt/CM/ftp/pub.
Correct!
Which Avaya server supports up to 48,000 ports and provides high availability throughduplicated servers?
S8400
S8300
S8510
S8730
Correct!
Which graphical interface is used by the Avaya Site Administrator?
GEDI
SAT
SMI
NMC
Correct!
The Avaya S8500 server connects to which gateway model through the IP Server Interface(IPSI)?
G250
G350
G650
G700
Correct!
Which Session Manager feature enables it to interact with multiple SIP entities protectedbehind a firewall?
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Entity Address
Entity Link
SIP Entity Port
Location Port
Correct!
Zatek formule
Call delay is estimated on the basis of which three factors? (Select three.)
FALSE average number of seconds callers wait for a connection
TRUE
average time it takes to attend a person
FALSE number of callers waiting in queue
TRUE number of agents
TRUE number of incoming calls per hour
Incorrect. Please review course ATI01672VEN.
Konec formule
Which is one purpose of System Manager's Server Access Link (SAL) feature?
provides versatile alarm options
hosts the Common Console
manages licenses
performance monitoring
Correct!
Which network protocols does the Avaya Configuration Backup and Restore feature of theNetwork Management Console utilize to back up and restore device configurations?
HTTP, FTP, SSH
SNMP, TFTP, SCP
TCP, FTP, SCP
HTTP, TFTP, SSL
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Incorrect. Please review course ATC01681WEN .
SNMP, TFTP, SCP
Zatek formule
What are two components of the Performance and Administration tool? (Select two.)
FALSE Network Management Console
FALSE System Access Terminal
TRUE Fault and Performance Manager
FALSE Avaya Site Administrator
TRUE MultiSite Administration
Correct!
Konec formule
Zatek formule
What are three common reasons for setting up a network region? (Select three.)
TRUE One group of endpoints requires a different codec than another group.
TRUE Groups of endpoints require common location parameters.
FALSE Calls between different groups of endpoints use the same codec.
TRUE Specific gatekeeper resources must be dedicated to certain endpointgroups.
FALSE All endpoints use common QoS settings.
Correct!Konec formule
Which is an optional feature of the S8300 server?
Local Survivable Processor
SIP Enablement
Internal Call Controller
supports for up to 900 ports
Correct!
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