asug’s 2019 state of the ommunity insights - discover insights from sa… · other technologies...
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May 7 – 9, 2019
ASUG’s 2019 State of the Community Insights
Adam Page and Emily Corno, ASUG
ASUG84465
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Presenting Today from ASUG’s Research Team
Adam PageMarket Research Manager, ASUG
Emily CornoMarket Research Associate, ASUG
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What Is ASUG Research?ASUG’s research team uses traditional methods to capture a unique view of what the largest group of SAP users is thinking, doing, and planning for the future.
emerging technologies
EIM and SAP S/4HANA
evolving business processes
cloud security
Strategic to Specific Topics
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Top Insights from the 2019 Research
1 Views on Innovation
2 The Evolving Role of the IT Organization
4 A Look at SAP S/4HANA
3 Where ASUG Members Spend Their Time
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Top Insights from the 2019 Research
1 Views on Innovation
2 The Evolving Role of the IT Organization
4 A Look at SAP S/4HANA
3 Where ASUG Members Spend Their Time
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Are ASUG Members Innovating or Executing?
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
SAP customers want to innovate, but they still have to keep current systems running.
32%of time is spent
innovating/planning for the future
68%of time is spent
executing on current strategies
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How Innovation Affects Employees
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
51%say it affectsjob satisfaction
44%say it affects howlong they’ll stay
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Technologies That Are Truly Emerging
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
Other technologies measured: blockchain, edge computing, quantum computing, digital twin.
81% of participants expect these innovations to have asignificant impact on their business in the next two years
+15%vs. 2018
Artificial Intelligence/Machine Learning
Internet ofThings (IoT)
ConversationalUser Interfaces
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The Effects of Innovation on SAP Use
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
Making more investments in SAP
53%
Keeping the same level of SAP investment as before
38%
Making fewer investments in SAP
9%
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Top Insights from the 2019 Research
1 Views on Innovation
2 The Evolving Role of the IT Organization
4 A Look at SAP S/4HANA
3 Where ASUG Members Spend Their Time
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42%
25%
13%20%
47%
32%
11%
C-level IT LOB Buying Committee
C-level IT LoBBuying Committee
Influence over Technology Purchases
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
-12%
20182019
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IT Department Growth and Expansion
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
44%growing
44%same size
of IT teams aregrowing or stayingthe same size
88%of companies have ITstaff dedicated toother departments
49%
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Approach to Technology Vendors
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
choose the best product for each function (e.g., best of breed)
42%run as many systems as possible
with one provider
40%
‘Other’ not shown (18%)
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Top Insights from the 2019 Research
1 Views on Innovation
2 The Evolving Role of the IT Organization
4 A Look at SAP S/4HANA
3 Where ASUG Members Spend Their Time
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Projects Requiring the Most Time
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
Time split time evenly across project types not shown (14%)
spend most time on digital transformation projects
37%spend most time on
maintenance projects
25%spend most time on design
and updates projects
24%
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Maintenance Focus Avoids Emerging Tech
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
vs.of maintenance-focused customers believe emerging tech will NOT have a significant impact the next two years
26%
10%Digital transformation
16% Design and updates
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Top Insights from the 2019 Research
1 Views on Innovation
2 The Evolving Role of the IT Organization
4 A Look at SAP S/4HANA
3 Where ASUG Members Spend Their Time
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SAP S/4HANA Implementation Plans
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
16%have started
to move
16%are already
live
56%have plans
to move
12%no plans
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Why Customers Wait to Deploy SAP S/4HANA
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
Prioritization#1
Resources#2
Product maturity#3
Business justification#4
SLOW
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SAP S/4HANA Environments
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
44%on the cloud
23%a hybrid of both
32%on-premise
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17%
16%
10%
8%
23%
Corporate strategy
Security
Control
Cost
Don't know/not sure
Reasons for Deploying SAP S/4HANA On-Premise
“Costs associated with moving fully
off are not within our budget.”
“To maintain control over data
owned by the organization.”
“We aren't ready to go to the cloud
from a strategic standpoint.”
“Data security concerns over the
cloud.”
“It’s just what was decided
some time ago.”
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
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What Does This Mean for Me?
© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.
How is innovation affecting my workforce?
What is my team working on? Does that need to shift elsewhere?
Do we need to alter our plans for adopting SAP S/4HANA?
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Want More?Stop by the ASUG Hub on the conference show floor.
Visit asug.com for a complete list of upcoming webcasts, events, and more.
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Take the Session Survey.
We want to hear from you! Be sure to complete the session evaluation on the SAPPHIRE NOW and ASUG Annual Conference mobile app.
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Access the slides from 2019 ASUG Annual Conference here:
http://info.asug.com/2019-ac-slides
Presentation Materials
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Join the ASUG conversation on social media: @asug365 #ASUG