assuring programme success - acoste · assuring programme success ben sissons brm fusion ltd. •...
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The Association of Cost Engineers
ACOSTE CONFERENCE 2012
www.acoste.org
Assuring Programme Success Ben Sissons
BRM Fusion Ltd.
• Me • BRM • What I’m going to talk about
– Programme Failure – Assuring success
The Association of Cost Engineers
Intro
• Estimates of change failure to achieve results vary wildly (35% to 70% of large change programmes)
• Apparent from ICT to manufacturing • Failure hard to define when most don’t
measure success • How do we get better?
The Association of Cost Engineers
What Failure?
• A project control loop:
The Association of Cost Engineers
Plan Do
Monitor Control
Stacking the deck in your favour
• A project control loop:
The Association of Cost Engineers
Plan Do
Monitor Control
Activities (Resources, Schedule etc.)
Expected Activities Expected Impacts
Stacking the deck in your favour
• A project control loop:
The Association of Cost Engineers
Plan Do
Monitor Control
Activities (Resources, Schedule etc.)
Actual Activities Actual Impact
Expected Activities Expected Impacts
Stacking the deck in your favour
• A project control loop:
The Association of Cost Engineers
Plan Do
Monitor Control
Activities (Resources, Schedule etc.)
Actual Activities Actual Impact
Expected Activities Expected Impacts
Actual = Expected?
No
Stacking the deck in your favour
• A project control loop:
The Association of Cost Engineers
Plan Do
Monitor Control
Activities (Resources, Schedule etc.)
Actual Activities Actual Impact
Expected Activities Expected Impacts
Actual = Expected?
No
Assess Impact Decide Action
Take Action Update Plans
Stacking the deck in your favour
• What does success look like? • What do we need to achieve it? • How will it be achieved?
The Association of Cost Engineers
Planning
The Association of Cost Engineers
Planning – What does success look like?
• Our objectives
The Association of Cost Engineers
Planning – What does success look like?
• Our objectives • Core measures
The Association of Cost Engineers
Planning – What does success look like?
• Our objectives • Core measures • Knowing success
Expected: 06/10/2013
The Association of Cost Engineers
Planning – What do we need to achieve success?
• Activities
The Association of Cost Engineers
Planning – What do we need to achieve success?
• Activities • Dependencies
The Association of Cost Engineers
Planning – What do we need to achieve success?
• Activities • Dependencies • Resources
The Association of Cost Engineers
Planning – What do we need to achieve success?
• Activities • Dependencies • Resources • Risks
The Association of Cost Engineers
Planning – How will it be achieved?
• How we believe the activities will deliver success?
The Association of Cost Engineers
Planning – How will it be achieved?
• How does every activity contribute to success?
The Association of Cost Engineers
Planning – How will it be achieved?
• What will happen when? - Activities
The Association of Cost Engineers
Doing & Monitoring
• Is it going like we thought? – Actual vs Expected Activities – Actual vs Expected Results
• When something goes wrong – What is going wrong? – What are the expected impacts?
• Change to activities? • Change to results?
– What do we do about it? • Change activities? • Update expectations? • Stop? • …
The Association of Cost Engineers
Control
The Association of Cost Engineers
Practical Example: MODIS
The Association of Cost Engineers
Practical Example: MODIS
The Association of Cost Engineers
Practical Example: Gov ICT
The Association of Cost Engineers
Practical Example: Gov ICT
The Association of Cost Engineers
MOD-IS and Gov ICT
MOD-IS GOV ICT
The Association of Cost Engineers
MOD-IS and Gov ICT
MOD-IS GOV ICT
The Association of Cost Engineers
Part of Something Bigger MSP, P3M3 and Maturity
