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Assured Health & Productivity

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Page 1: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Assured Health & Productivity

Page 2: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Cary Seager, MBA, RHU, CCWSRegional Director of Health & Productivity

Kristin Meschler, CCWSRegional Director of Health & Productivity

Providing clients with the best plan, products, and services to improve quality of

life, increase productivity, and reduce the incidence and severity of unhealthy events.

Associations and Certifications Include:Corporate Wellness Specialist (CCWS)Health Coach, Wellcoaches & Catalyst Coaching InstituteNational Society of Health CoachesComplete Health Improvement Program (CHIP) Beat the Pack Tobacco CessationQPR (Suicide) GatekeeperMental Health First AidHealthy Heart Ambassador

Your Health & Productivity TeamCombined 23 years experience

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Rachel OethHealth & Productivity Account Representative

Page 3: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Chronic ConditionsObesity

Cardiovascular Disease

CholesterolBlood Pressure

Depression

Premium

Rx

UncontrollableMedicalClaims

Cost of Insurance

Did you Know?

According to the Center for Disease

Control, approximately half of all adults

have one or more chronic health

conditions (e.g., heart disease, diabetes,

obesity, depression) and one in four adults

have two or more chronic health

conditions.

Medical claims driven by chronic conditions make up for approximately 75-80% of the average claims spend.

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Page 4: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

$0.00

$2,000.00

$4,000.00

$6,000.00

$8,000.00

$10,000.00

$12,000.00

$14,000.00

Low Risk (0-2 Risks) Non-Participants Medium Risk (3-4 Risks) High Risk (5+ Risks)

Excess Cost

Base Cost

SOURCE: Kaiser Family Foundation

Cost of Risk

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Page 5: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Job Performance

Workers who ate healthy and exercised regularly saw:27% less absenteeism 20% more likely to have higher job performance

Obesity’s impact on job performance:Job performance 11% higher for non obese workers Obese workers see greater rates of absenteeism

Organizations with high performance wellness programs:Report significantly less voluntary attrition

Source: Article, Study of 20,000 workers shows different factors drive absenteeism and job performance, Kelly Motley

of Healthways, Barb Tabor of HERO, Business Wire, Health Enhancement Research Organization (HERO) study of

20,000 workers; Article, What’s the Hard Return on Employee Wellness Programs, Study by Towers Watson and

National Business Group on Health

The Worker’s Comp Connection

42% of U.S. adults will become obese by 20302x the number of work comp claims7x higher medical costs from those claimsLost 13x more days of work from work injury or illness

Smokers are 40% more likely to have a work injury

Other Benefits of Workplace Wellness

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Page 6: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Employers are doing it!

Page 7: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Worksite Wellness Trends

Investing More• 80% more in mental health• 73% more in stress management• 66% more in mindfulness & meditation• 64% more in financial wellness• Disease management• Onsite health coaching• Free healthy food• Empowering wellness champions• Preventive screenings & PCP promotion

Investing Less• 39% less health risk assessments• 34% less biometric screenings• 30% less health fairs• 25% less fitness classes & telephonic health coaching

New Offerings• Flexible work schedules • Remote work/telecommuting• Counseling services• Caregiver support

Source: Wellable 2020 Wellness Industry Trends Report

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Page 8: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Keys to Success

• A culture of wellness

• Multilevel leadership support

• Wellness team driven

• Needs assessment

• Clinical analysis

• 3-5 year working strategy

• Promotion and communication

• Incentives for success

• Ongoing evaluation

Make the healthy choice the easy choice.

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Page 9: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Source: 2016 Nielsen, American Heart Association, and CEO Roundtable Employee Survey

Top Health Goals by Generational Segment

Younger Millennials Older Millennials Gen Xers Baby Boomers Matures

EAT HEALTHY EAT HEALTHY

EAT HEALTHY EAT HEALTHY

LOSE WEIGHT

LOSE WEIGHT LOSE WEIGHT

SLEEP MORE SLEEP MORE

BE ACTIVE

BE ACTIVE

BE ACTIVE BE ACTIVE

BE ACTIVE

FINANCIAL HEALTH

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Page 10: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Incentives for Success

While incentives vary among groups, contribution incentives continue to drive engagement.

• Premium incentives

• Discount

• Surcharge

• Tied to HSA/HRA contributions

• Premium Holiday Participation Expectation

25% 55% 75% +

MonthlyIncentive

<$25 $25-$50 >$50

Annual Incentive

<$300$300-$600

>$600

Standard Wellness Engagement Rates

Low Non-Engaged Leadership

Highly Engaged Leadership

20% population 75-90% population

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Page 11: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Compliance

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Frequency of Opportunity to Qualify

Size of Reward – 30% / 50%

Reasonably Designed

Availability/ Notice Reasonable Alternatives

Notice / Prior, Written Authorization

ACA/HIPAA, ADA, GINA 5 Standard Rules

Page 12: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

AP Resources

• Monthly H&P newsletter – turnkey • News

• EE newsletter/mashup

• Monthly wellness topic

• Challenges

• Food/recipe

• Exercise

• The Guidebook – online library

Online access to turnkey tools, templates and resources to help you build your

wellness program from the ground up!

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Page 13: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

AP 2020 Calendar2020 Priorities January February March April May June

1 1 1 1 1 1

2 2 2 2 2 2

3 3 3 3 3 3

4 4 4 4 4 4

5 5 5 5 5 5

July August September October November December

1 1 1 1 1 1

2 2 2 2 2 2

3 3 3 3 3 3

4 4 4 4 4 4

5 5 5 5 5 5

Subject to change

Tacos

Culture Idea

Culture Idea Culture Idea

Water ChallengeRandom Acts of

Kindness Challenge

Cherries

Culture Idea

Donation Station

EAP Promotion

Financial Wellness

Cold or Flu

Hand Hygeine

Yoga

Emergency PoliciesDealing with

Workplace Stressors

Lunges

Blueberries Watermelon

Suicide Prevention

QPREAP

Gratitude

Great Am. Smokeout

Guacamole/Avocados Pears

Jumping Jacks Mountain Climbers Squats Boxing

Culture Idea

Jumping Jack

ChallengeWalktober Bingo

Gratitude

ChallengeFood Diary Tracker

Culture Idea Culture Idea Culture Idea

Preventive Care -

Following Doc's

Orders

Salad

Push-Ups

Push-Up ChallengeSnack Swap Challenge

Volunteering

Culture Idea

Strawberries

Calf Raises

Culture Idea Culture Idea

2020 AssuredPartners Wellness Timeline

Financial Wellness

Spread the Love

Challenge

Crunches

Build a Better Budget

Challenge

Celery

Emergency Room or

Urgent CareTopic of the Month

Food of the Month

Culture Idea Culture Idea

Challenge of the Month Wall-Sit Challenge

Wall-Sits

Dark Chocolate

High KneesExercise of the Month

Oral Health

Tomatoes

Pilates

Taste the Rainbow

Challenge

New Year New You

Apples

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Page 14: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

COVID-19 Resources

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• Info, tools and templates for employee health screenings

• Hand washing/hygiene/masks• Return to work planning • Policies/planning for pandemic

illness • Free employee crisis lines • Healthy at Home employee

content/webinar series • And much more…

Page 15: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Client A Developed YoY analyses for wellness. Engaged members outperforming non-engaged in prevention (17%), condition compliance, pepmclaims cost (46%) and absenteeism (3 days).

Client BUsing Springbuk, YoY analysis shows wellness cohorts outperforming in pepm cost (43%) and future trend. Prevention is 2nd highest diagnostic category. Lifestyle improvement program for highest risk members shows biometric improvement in every category, Springbukshowed future trend cost down.

Client CRecommended outcomes incentive program drove a 2.5% decrease in metabolic syndrome for the cohort population despite an agingworkforce.

Client D98% participation in onsite screenings with marketing and incentive strategy. Recommended onsite health coach decreased notable risk in areas of sleep apnea, substance abuse and nicotine use.

Client EOur outcomes incentive program and preventive campaign increased preventive utilization by 20% and decreased risks in areas of glucose, blood pressure, HDL, triglycerides and abdominal circumference with the cohort population over a 3-year time period.

Client F85% participation (10%+ YoY). Developed dashboard analyses for wellness. Engaged members outperforming non-engaged in prevention(54%), condition compliance, pepm claims cost (46%). Biometric improvements reported in cholesterol, Glucose and BMI.

Health & Productivity Successes

Page 16: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

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Action Item Due Date

Create goals

Employee survey

Committee

Culture changes

Communication initiatives

Behavior change programs

Preventive campaign

Mental health support

Incentives

Strengths Opportunities

Preventive Care

Mental Health

Physical Health

Culture Building

Leadership

Cu

ltu

ral A

ud

it

Page 17: Assured Health & Productivity · areas of sleep apnea, substance abuse and nicotine use. Client E Our outcomes incentive program and preventive campaign increased preventive utilization

Questions

Thank you!

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Cary Seager, MBA, RHU, CCWSRegional Director of Health & Productivity(419) [email protected]