associated property solutions business plan. mission statement we will provide high quality...
TRANSCRIPT
Mission Statement
We will provide high quality property management services that are dedicated to the owners goals and objectives. Our growth will be by referral and targeted marketing.
The Team
David J. Fortune CPM®
-20 years property management experience in office buildings and Bank facility management for National City Bank. Managed a portfolio of up to 211 locations and ranging from 125 years old to new construction. President elect (2005) IREM West Michigan chapter.
Kerry Baumgartner-10 years in various roles at National City bank, including
Facility Manager for a portfolio of 40 locations throughout Central Michigan. Facility call center supervisor for 3 years for properties located in Illinois, Michigan and Indiana.
Market Summary
The target marketBusiness manager in a non-core function In house managementOwner management
Market Summary
Target ClientsCommunity and regional Banks and Credit
UnionsCSM Group past and future customersOffice building owners in Southwest
Michigan
Opportunities
Need for quality light duty maintenance on an incremental basis in a timely fashion at what is perceived to be a reasonable fee.
Provide comprehensive facilities services via our specifications and quality subcontractors.
Provide solutions for deferred maintenance. Provide solutions for facility updates and facility
expansion goals.
Opportunities
Preserve the investment that CSM Group customers have made in their property.
Provide specialized property management to targeted financial services clients that do not have the scale to warrant in house staff.
Deliver goals of value enhancement, cash flow, or facility management to office building owners.
Business Concept
We will manage for a fee the properties of target clients.
We will target clients that want high end, beautiful properties with curb appeal impact.
We will offer partnerships to key core clients. Our fees will be based upon a percentage of the
operating budget, flat fee, percentage of the effective gross income, hourly rate, or not to exceed maximum
We will utilize economy of scale to reduce common materials costs
Competition
Local competitors are Gardener Management; Signature Associates.
Regional and national competitors are Viox; Jorgenson and Associates; Unicco, and York International.
Competitive Advantages
Leveraging the CSM Group contact network to expand relationships
Our ability to utilize contacts with key Bank executives and Office building Owners to present strategies to deliver their goals
Our quality staff and exceed expectations approach, and our 30+ years experience
Establishment and leveraging of core portfolio will allow us to be perceived as the dominant property services provider as their is currently a void in market leadership.
Goals & Objectives
Five-year goals– 2 new clients per year, 10 in 5 years.– 500,000 square feet under management in 5
years– Manage 2 class A properties in Downtown
Kalamazoo – $400,000 gross annual revenue for year 5– 3 years until net operating income
(profitability) is achieved
Financial Plan
Pricing based on $.65 square foot base feeAdditional potential revenue from lease
commissions not includedYear 0 projections for revenue assume
revenue begins 4th quarter
Year 0-5 revenue and profitability
Year 0 revenue $13,000. Net loss of <$2,630> Year 1 revenue $84,500. Net loss of <$78,100> Year 2 revenue $150,100. Net loss of <$12,100> Year 3 revenue $244,300. Net profit of $52,600 Year 4 revenue $316,150. Net profit of $117,850 Year 5 revenue $403,400. Net profit of $156,100
Total Owners Equity $233,720
Resource Requirements
Technology requirements
-TCOM, PC, Printer, Fax, Copier, Software Personnel requirements-Administrative
-1 part time year 0
-2 Full time year 3
-2 Full time, 1 Part time year 5
-Non-Admin billed internally and passed through
Resource Requirements
Resource requirements– Funding until breakeven– Promotion to CSM clients– Utilization of CSM infrastructure – Acquire Real Estate License
External requirements– TCOM Services– Bank Accounts
Risks & RewardsRisks
– Unable to acquire first client– Inexperience in sales– Quality of part time administrator– Loss of investment funds
Addressing risk– Defer compensation year 0; work part time– Objective, in depth analysis of the local
marketplace in Q1 of year 0– Staff with experienced person
Risks & Rewards
Rewards– Owners equity of $230,000 after year 5– Diversity in Business line with steady revenue– Break even in year 3– Opportunity for CSM for other sales in existing
core business due to “Continuous Touch”– Personal sense of satisfaction
Key Issues
Near term– Review, advise and edit Business Plan– Complete in depth Market Analysis– Revise Business Plan post market analysis
Long term– Owners equity agreement– Consequences of decision postponement
Start up funding is $50,000
Property Management Tasks
Retain Tenants Negotiate leases Obtain Tenants Handle Tenant relations
Collections Review/Approve leases
Prepare Financial reports Make decisions about acquisitions & dispositions
Prepare operating budgets Maintenance Monitor property performance
Negotiate tenant improvements
Prepare overall management Plan
Prepare Capital Budgets
Administration Make decisions about redevelopment
Analyze project feasibility Maintenance Supervision
On-site inspections Monitor property value
Approve rent Schedule Prepare rent schedule Establish/monitor/enforce operating policies and procedures
Analyze/implement financial structures
Real estate tax monitoring Establish/Modify lease procedures
Construction/renovation supervision
Construction/renovation
Handle Broker relations Environmental monitoring
Insurance procurement and monitoring
Work with legal counsel
Provide Architectural and design control
Purchasing Government compliance Handle advertising & Public relations
Property Management Tasks: Revenue Methods
Retain Tenants Negotiate leases Obtain Tenants Handle Tenant relations
Collections Review/Approve leases
Prepare Financial reports Make decisions about acquisitions & dispositions
Prepare operating budgets Maintenance Monitor property performance
Negotiate tenant improvements
Prepare overall management Plan
Prepare Capital Budgets
Administration Make decisions about redevelopment
Analyze project feasibility Maintenance Supervision
On-site inspections Monitor property value
Approve rent Schedule Prepare rent schedule Establish/monitor/enforce operating policies and procedures
Analyze/implement financial structures
Real estate tax monitoring Establish/Modify lease procedures
Construction/renovation supervision
Construction/renovation
Handle Broker relations Environmental monitoring
Insurance procurement and monitoring
Work with legal counsel
Provide Architectural and design control
Purchasing Government compliance Handle advertising & Public relations
Multiple Ways Percent of total
Flat Fee Per Diem
Facility Management Tasks
Prepare operating budgets
Maintenance Prepare Financial reports
Prepare Capital Budgets Administration Purchasing
Analyze project feasibility
Maintenance Supervision
On-site inspections
Monitor property value Government compliance Establish/monitor/enforce operating policies and procedures
Provide Architectural and design control
Construction/renovation supervision
Construction/renovation
Facility Management Tasks:Revenue Methods
Prepare Operating budgets
Maintenance Prepare Financial reports
Prepare Capital budgets Administration Purchasing
Analyze project feasibility
Maintenance Supervision
On-site inspections
Monitor property value Government compliance Establish/monitor/enforce operating policies and procedures
Provide Architectural and design control
Construction/renovation supervision
Construction/renovation
Flat FeePercent of total
Per DiemMultiple Ways