https://www.americasjobexchange.com/job-detail/associate-technical-support-specialist-anaheim-ca-585050724?r=0&source=jobdist&osc_state=ca&centerid=9226

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=22501&clientkey=236B0D0B41E25A0C5318ACA6B1FAA4B6

Two years of hotel banquet food/beverage service. Ability to physically complete the tasks associated with the position (Ability to lift at least 50 lbs). Ability to read BEO’s and communicate all requirements and needs found on it Ability to work in a fast-paced and hectic environment efficiently and effectively Multitasking, reasoning, problem-solving, and paying attention to detail are desirable, along with the ability to

maintain poise in fast-paced, high-stress situations. Flexible, but primarily PM shifts. Scheduled days and times may vary based on need. Weekends and Holidays are essential.

Skills and Physical Requirements:

Position requires daily and frequent lifting, pushing pulling and carrying of items such as: banquet tables, classroom tables, chairs, carts, trays of food, dish and glass racks, etc.

Position requires the daily and frequent bending and kneeling to perform the tasks required of the position. This includes bending to lower level cabinets and banquet storage room, bending to lift heavy trays, kneeling to retrieve trash, dropped items, etc.

Continuous standing and walking is required for this position.

One-on-one communication with guests, supervisors and coworkers is critical.

Must be able to receive, understand and give clear and concise instructions.

Must be able to understand and clearly communicate BEO contents.

But be able to visually inspect room set-up and BEO details.

Must be able to clearly communicate in both verbal and written form, including email.

Position requires the efficient use of vacuum cleaners and other kitchen/banquet equipment.

https://www.americasjobexchange.com/job-detail/dispatcher-anaheim-anaheim-ca-585590236?r=0&source=jobdist&osc_state=ca&centerid=9226

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=21895&clientkey=236B0D0B41E25A0C5318ACA6B1FAA4B6

Position Summary: Performs basic maintenance and repair throughout the hotel. Primarily performs preventive maintenance in guest rooms, public areas, and front of house as assigned. Specific work areas are assigned as needed to each team member based on skill level, experience and business need. Keeps accurate records on assigned tasks. Duties & Responsibilities: 1. Performs routinely scheduled preventive maintenance (PM) activities throughout property, including guest rooms, grounds, public areas, and meeting rooms. Includes minor repairs and painting. Performs basic maintenance and repairs as assigned based on individual's ability, experience, skill level and training. Escalates unresolved issues to other engineers or management as needed to complete repairs and provide high level of guest satisfaction. 2. Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Responds to guest and internal requests for service/repair as assigned. 3. Uses computer to receive work orders and record work performed. Keeps timely and accurate records. 4. Performs preventive maintenance on tools and maintains all tools and equipment used in performance of the job. Keeps tools orderly and in good working order. 5. Inspects, maintains, repairs and replaces parts found throughout the property, such as machinery, repair/cleaning of drains, replacing light bulbs and filters, etc. 6. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. 7. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Other Responsibilities/Supportive Functions: 1. Assists with response during emergency crisis to ensure operational support areas are covered to provide excellent customer service. 2. Assists other engineers with maintenance and repairs as needed. 3. Identifies needed parts, supplies, tools and materials needed to minimize unneeded down time. 4. Notifies management of major system/building problems or failures and unanticipated maintenance needs. PM Shift (4:00pm-12:30am) Note: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed. Qualifications

Qualifications (relevant experience, education and training): 1. General knowledge of technical fields, i.e. carpentry, painting, electrical, etc. 2. Six months related experience desired. 3. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional

demeanor. Requires general communication and interpersonal skills and commitment to a high level of guest satisfaction. 4. Requires ability to perform basic math skills such as addition, subtraction, multiplication and division. 5. Requires basic computer skills and ability to use computer systems used at the property. 6. Completes required training as scheduled. 7. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 8. Ability to read and comprehend simple instructions, short correspondence and memos. 9. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. 10. Proper use and knowledge of various types of tools and equipment used in hotel maintenance and repairs. 11. Must maintain a clean and appearance and professional demeanor. Special Skills & Abilities/Mental and Physical Demands: While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace. The team member frequently grasps objects. The team member regularly reaches by extending hand(s) and arm(s) in any direction while performing the essential functions of the job. The team member frequently stoops and crouches. The team member talks occasionally and frequently needs to hear sounds or voices. Many aromas and smells are present in the guest rooms and other hotel areas. Balance is frequently required to prevent falling when walking, standing while moving or carrying furniture or equipment. The team member frequently pushes and pulls furniture or equipment. Lifting is regularly required to move furniture and equipment. Exerts up to 70 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects such as tools, furniture and equipment. The team member is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of systems and equipment (including inspection.) The team member is required to have visual acuity to perform an activity where the seeing job is at or within arm’s reach when performing mechanical or skilled trades tasks of a non-repetitive nature such as carpentry, painting, mechanics. The team member is required to have visual acuity to safely operate tools and equipment. The team member is required to have visual acuity to identify problems and determine the accuracy, neatness, and thoroughness of the work assigned. The team member is subject to environmental conditions found working both inside and outside. The team member is occasionally subject to extreme heat and humidity found outside and in hotel operations areas such as kitchen and laundry areas. May be exposed to extreme cold if working in refrigerated areas. The team member is subject to loud noise produced by hotel operations equipment and tools. There is sufficient noise to cause the team member to shout in order to be heard above the ambient noise level. The team member is regularly exposed to vibration produced by a tools and equipment. The team member is subject to hazards which includes proximity to moving mechanical parts, electrical current, or exposure to chemicals. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts. The team member may be required to wear a respirator at times. (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

https://www.americasjobexchange.com/job-detail/front-desk-agent-laguna-beach-ca-584593331?r=0&source=jobdist&osc_state=ca&centerid=9226

Job Responsibilities:

https://www.americasjobexchange.com/job-detail/general-manager-laguna-beach-ca-585299702?r=0&source=jobdist&osc_state=ca&centerid=9226

Job Responsibilities:

experience.

https://www.americasjobexchange.com/job-detail/junior-systems-analyst-for-voluntary-benefits-enrollment-solutions-irvine-ca-585965128?r=0&source=jobdist&osc_state=ca&centerid=9226

Job Responsibilities: * Ability to interface with Clients/Brokers/Carriers/Vendors/Team Members * Import various file types using queries, code modules, and specs. * Code using Microsoft VBA for data manipulation and building forms. * Export data to various file/report types using client/carrier/ vendor specification. * Conduct program testing and file/report auditing and perform all necessary testing to ensure completeness and accuracy of data files. * Track and follow up on transmission of production files to ensure timeliness in loading client s data. * Track and resolve any discrepancies that may occur before, during and post all data files. * Assist with and create various ad hoc reports for internal and or external users as needed. * Coordinate closely with IT management, other programmer analysts, project managers, and external clients, as needed, to ensure proper development and implementation of program and system specifications. * Handle assigned research and development projects. Required Experience: * 1 plus years of experience with MS Access, with emphasis on working with databases, tables, queries, macros, reports, mult-table joins, SQL statements, built-in functions, and import/export capabilities. * 1 plus years of experience with SQL and its querying functions. * Advanced level proficiency with MS Excel. * Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities. * Ability to work as part of a team as well as independently. * Excellent verbal, writing and listening skills and the ability to multitask and organize. * Comprehension of benefit plans and benefit systems in terms of describing their capabilities, requirements and determining if in-house system will be able to provide the solutions needed. Preferred Experience: * Formal training with Visual Basic/VB.net. * Bachelor’s degree in relevant discipline or equivalent years of industry experience.

https://www.americasjobexchange.com/job-detail/mailroom-shipping-coordinator-irvine-ca-584406031?r=0&source=jobdist&osc_state=ca&centerid=9226

https://www.americasjobexchange.com/job-detail/presales-solutions-engineer-anaheim-ca-585257478?r=0&source=jobdist&osc_state=ca&centerid=9226

* Responsible for Idemia s technical solutions related to presales and business development activities. * Develop, integrate, and test tools and prototypes for pilots and proof of concept systems * Understands the requirements by meeting with customers and presenting technical information/solutions to customers. * Support Business Development needs by working with product management and R&D to create prototypes and Demonstrations. * Supports Sales on discussions, meetings, potential opportunities, and RFP influencing * Defines the system business rules (workflows), interfaces, specific developments, list of hardware needed for that solution, customization. Ensures that a proposal meets all of our customers' needs. * Defines, documents, and provides technical content for proposals and participates in proposal reviews * Setting up and testing demos systems for the internal demo room, customer demos and trade shows. Demos are implemented on server class hardware, high-end workstations, desktop PCs and laptops using various peripherals for biometric capture. The candidate performs basic troubleshooting to ensure that the demo is working and aligns to a desired script. Ships demo equipment to demo locations as required. * Maintains knowledge of current product capabilities from Idemia REQUIRED SKILLS

* Baseline working knowledge of all phases of the product/system development life cycle * Able to translate customer/contractual requirements into engineering specifications * Excellent organizational and time management skills; must be able to multi-task and prioritize work, even when faced with conflicting demands * Effective oral presentation and verbal communication skills; must be comfortable leading whiteboard sessions to draw out technology solutions * Strong interpersonal and relationship skills; must be able to establish lasting relationships with customers * Familiar with the following operating environments VMware vSphere, VMware Workstations, Linux, Kubernetes, Windows Workstation, Windows Server, iOS and Android. * Frequent travel as needed to support contracts, project teams, and customer presentations REQUIRED EXPERIENCE

* Bachelor s Degree in Engineering, Computer science or related technical discipline or equivalent levels of work experience (e.g., two years experience replaces one year of college level coursework) * Experience with software development (Java, C#, Javascript) & scripting * From one to three years prior experience in system development; analyzing & defining technical solutions including business processes, technical requirement, architecture, design and network/interface * Practical experience with integrating solutions and enterprise technologies including applications development platforms

https://www.americasjobexchange.com/job-detail/property-administrator-santa-ana-ca-585672547?r=0&source=jobdist&osc_state=ca&centerid=9226

https://www.americasjobexchange.com/job-detail/mailroom-shipping-coordinator-irvine-ca-584406031?r=0&source=jobdist&osc_state=ca&centerid=9226

https://www.americasjobexchange.com/job-detail/research-analyst-irvine-ca-585922655?r=0&source=jobdist&osc_state=ca&centerid=9226

Company: Balboa Bay Resort Position: Security Agent Location: Newport Beach URL:

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=22545&clientkey=236B0D0B41E25A0C5318ACA6B1FAA4B6 Job Description: 1. Patrols hotel/resort property to ensure the safety of guests and team members and to protect all hotel assets. Answers house calls, assists guests and team members with respect to safety, security and hotel operations. Assists injured guests and team members, ensuring documentation and disposition of reports. May use vehicles to patrol property. 2. Investigates, records and reports any accidents, incidents or other issues necessary for the safe and efficient operation of the property and safety of persons. 3. Maintains accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and team member and guest interaction. 4. Administers property's key control policy. Provides key assistance, lock programming and related investigations as requested or required. 5. Resolves guest complaints and anticipates potential problems by reviewing and monitoring incident reports. 6. Follows all safety and security policies and procedures.

Qualifications: 1. High school diploma or general education degree (GED), or equivalent combination of education and experience. Specialized police or security training preferred. 2. One year of experience in related security position. Hospitality and/or luxury setting experience preferred. 3. Must have excellent customer service/communication skills to work with guests. 4. Requires ability to use property's computer and systems to record, store and analyze information. 5. Must be able to speak, read, write and understand English. 6. Able to work independently with minimal guidance and as part of a team. May require valid drivers' license in good standing with clean driving record. 7. MUST HAVE CURRENT GUARD CARD. 8. Shift times are subject to change at any time, based on Department's needs. Applicants must be able to provide flexible availability, and can be scheduled for various shift times as needed by the Department Manager.

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=20956&clientkey=236B0D0B41E25A0C5318ACA6B1FAA4B6

Position Summary: Responsible for planning and directing food preparation in assigned Food & Beverage areas to ensure guests receive the highest level of service and quality on a daily and consistent basis. Responsibilities

1. Manages subordinate team members and responsible for restaurant food preparation. Responsible for the overall direction, coordination, and evaluation of staff.

2. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. Verifies payroll, reports sales, and generates related reports.

3. Monitors day-to-day kitchen operations to ensure standards of product presentation and service exceed guest expectations and meet or exceed property standards. Takes or recommends corrective action as needed.

4. Works to achieve budgeted revenues, controls expenses and maximizes profitability within assigned areas. Utilizes corporate approved computer programs to analyze forecasts, cost and revenue reports. Makes decisions and acts based on that information to maximize profitability. Ensures quality and portion control while minimizing waste or loss of supplies to maintain profitability.

5. Ensures guests receive outstanding, consistent, exceptional service by circulating through each dining area. Seeks opportunities to improve satisfaction and immediately handles any guest concerns or complaints.

6. Ensures all kitchen areas are clean and properly set up. Maintains inventory of food, supplies and equipment and orders as needed. Participates in weekly/monthly inventories.

7. Ensures equipment is properly maintained. Ensures compliance with all food and beverage regulations. 8. Monitors SOPs to ensure consistent exceptional food is provided. Assists in developing and updating

policies and procedures. Participates in weekly meeting with Culinary Management Team to ensure weekly goals, challenges, and food standards are met.

9. Follows all standard food handling, sanitation and health department guidelines. Ensures compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards

10. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager.

11. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.

12. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.

In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions:

1. Recommends merit decisions within budget or established guidelines. 2. Recommends promotions or reclassifications within company policy. 3. Responds to guest inquiries and coordinates special arrangements and requests.

4. Assists in developing the annual budget for assigned area. 5. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies

supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

Note: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization. Qualifications

1. Completion of an approved Culinary Program or Apprenticeship. Associates degree in Culinary Arts preferred.

2. Two years increasingly responsible culinary experience in hotel environment required. Prior supervisory experience desired.

3. Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.

4. Ability to monitor labor as required by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met.

5. Completes required training as scheduled. 6. Requires ability to serve needs of guests through verbal face-to-face interactions. 7. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must

demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.

8. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

9. Must be able to solve problems and remain calm and alert if dealing with a difficult guest, during busy activity periods or in an emergency.

10. Requires ability to learn and use POS computer systems used at the hotel. 11. Strong attention to detail and the ability to handle multiple tasks. Ability to solve practical problems and

deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

12. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, team members, guests and the public. Must be able to speak, read, write and understand English to communicate with management, team members and guests. Bilingual Spanish a plus.

13. Must have a valid ServSafe Manager Certification or willingness and ability to obtain one within 30 days of employment.

14. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts.

15. Must maintain a clean appearance and professional demeanor.

Special Skills & Abilities/Mental and Physical Demands: While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace, maneuvering between functions occurring simultaneously. The team member regularly grasps objects such as cookware, knives, plate ware and glassware. The team member frequently feels the temperature of objects such as hot stoves and cookware. The team member regularly reaches by extending hand(s) and arm(s) in any direction while serving and performing other essential functions of the job. The team member occasionally stoops, kneels and crouches. The team member frequently talks when communicating with guests, dining and kitchen staff. The team member frequently needs to hear voices while interacting with guests and staff. Many aromas and smells are present in the kitchen and dining areas. Balance is frequently required to prevent falling when walking, standing, moving or carrying cookware, plate ware, and food items. Lifting is regularly required when preparing and cooking food. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move items such as plates, coffee trays and dishes. The team member is required to have close visual acuity to prepare and cook food and move around the kitchen. The team member is required to have visual acuity to determine the accuracy, neatness, and

thoroughness of the work areas. The team member is occasionally subject to extreme heat, with temperatures up to 100 degrees while moving around in the kitchen. Occasionally subject to extreme cold when working in refrigerated areas. The team member is occasionally subject to loud noise when working in or around the kitchen areas. The team member is subject to hazards which includes proximity to moving mechanical parts, equipment found in kitchens and food service areas, sharp objects, and exposure to cleaning chemicals. Other hazards may include slick floors and hot stoves, cookware, plate ware or glassware. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts. The team member is required to function in crowded or narrow aisles, passageways or work areas in the kitchen and dining areas. (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

https://www.americasjobexchange.com/job-detail/sr-systems-engineer-anaheim-ca-585073868?r=0&source=jobdist&osc_state=ca&centerid=9226

* Defines accurate and precise technical requirements for each software product * Provides solutions to improve the functions of our biometric software systems * Performs roles and responsibilities detailed in the Software Production Process: * Works with Product Managers in the US and France to define requirements * Tests software to verify compliance with requirements and creates User Manuals/Integration Guides * Reviews proposals and provides technical input when required and complies fully with internal processes and procedures * Supports customer meetings as required and supports technical documentation for company contracts REQUIRED SKILLS

* Must have practical knowledge of all phases of the product/systems development life cycle * Must have experience analyzing & defining functional & non-functional software requirements based on product/customer requirements; * Must have strong attention to detail and must have excellent interpersonal skills * Must possess excellent organizational and time management skills; must be able to handle multiple projects simultaneously and prioritize work, even when faced with conflicting demands * Must have effective verbal (including presentation) and written communication skills * Must have strong decision-making skills; must be able to make sound technical decisions in tense situations * Must be available to travel as needed to support contracts, project teams, and customer presentations; may also include international travel * Must be US Citizen and be able to pass a background check DESIRABLE SKILLS AND QUALIFICATIONS

* Knowledge of automated fingerprint identification systems, biometrics, or image processing technology * Practical experience with the engineering of networked computer systems, data communications, and integrating solutions * Practical experience with the UNIX and Microsoft Windows NT platforms * Practical experience with database products such as Oracle and practical experience with PC hardware platforms. REQUIRED EXPERIENCE

* Must have a Bachelor s Degree in Computer Science or related technical discipline or equivalent levels of work experience * Must have a minimum of five years prior experience with increasing levels of responsibility, in systems development projects, including software development, systems design, development management, etc. * Must have experience defining software testing criteria

ORANGE COUNTY UNITED WAY

JOB ANNOUNCEMENT

Job Title: Workforce Navigator Reporting To: Senior Director, Economic Opportunity

Department: Community Impact Position: Full-time

UpSkill OC United Way’s UpSkill OC program supports underemployed and unemployed adults as they move from unemployment or low-wage positions into long-term, livable wage, middle-skill occupations. UpSkill OC directly connects qualified candidates to training, support and middle-skill jobs by partnering with local nonprofits and the business community. The program ensures a strong job pipeline that matches the needs of the employer with trained candidates. By focusing primarily on two of the largest middle-skill job sectors in Orange County —healthcare and information technology—UpSkill OC reduces the gap between the number of job openings and the number of individuals ready to fill those positions.

Purpose of Position United Way is seeking an experienced, self-motivated and well-organized Workforce Navigator who will be collocated at the OC One-Stop Center to provide job coaching, training and case management and leverage WIOA services for its UpSkill OC workforce development initiative. This position will help UpSkill OC participant’s access career exploration opportunities, relevant work experience and training, and post-secondary education so that they can overcome individual and systemic barriers to employment and gain self-sufficiency. The ideal candidate will be well-organized, detail-oriented, comfortable working with diverse teams and will have excellent communication skills and a passion for improving lives in our community. This is a one year grant funded full-time (37.5 hours/week) position that reports to the Senior Director of Economic Opportunity.

Key Duties and Responsibilities Assess eligibility and identify participant strengths and needs and collaborate with them to set

and achieve appropriate employment outcomes by identifying short- and long-term objectives, obstacles to obtaining occupational qualifications, and mapping out strategies to achieve their goals.

Provide comprehensive case management services to support participants in addressing barriers to employment including: intake, needs assessment, service planning and facilitation, career counseling, and job development.

Help participants through the job search process by providing knowledge and feedback on job search materials and skills, exposure to employer contacts, and connection to education and training opportunities.

Provide job readiness coaching, including but not limited to: resume/cover letter writing, interview skills, elevator pitch, workplace etiquette, and communication skills.

Serve as an intra and inter agency liaison and implement systems to keep communications

current and efficient; provide technical assistance as needed.

Coordinate weekly case planning, conferencing, and participant referrals with OC One-Stop Center case managers to co-enroll in WIOA services.

Track participant activities, progress and results using client management and tracking systems and submit weekly reports and provide updates at partner meetings.

Serve as a liaison between UpSkill OC Referral Nonprofits and Business Partners.

Conduct ongoing research on best practice models and labor market trends to ensure

curriculum and approaches to workforce development are cutting edge and align with business

needs.

Build out trainings and processes that, while personalized for the business, can be scaled and

applied to future business partners.

Support overall program coordination with a strong focus on logistical aspects that are

participant, career training, and employer facing.

Create annual workplan, timelines and processes to manage workflow.

Support marketing, outcome tracking, reporting and grant writing requests.

Serve as program representative at Orange County Workforce System and other community

meetings and national conferences.

Maintain up-to-date and accurate files, reports and budgets.

Participate as a team member in assigned project activities and perform other tasks as assigned

related to the Community Impact Division or the organization as a whole.

JOB REQUIREMENTS 3-5+ years of direct management experience of participants and programs/projects in the

economic opportunity arena, which may include homelessness, affordable housing, workforce development, financial literacy education, financial coaching, asset building, and income support outreach and enrollment.

Dynamic and proven leader with ability to work effectively with a wide range of stakeholders - including local government, educational institutions, businesses, community-based organizations and funders.

Highly flexible, self-motivated, goal-oriented, with strong track record.

Master’s or Bachelor’s Degree in Psychology, Sociology, Social Work, Education, Human Resources, Business or related fields.

Bilingual (Spanish/English) preferred.

EMPLOYMENT STANDARDS:

Strong knowledge of United Way’s FACE 2024 goals and priorities.

Interconnection between earning a living wage, maintaining stable housing and achieving long-term financial independence.

Documented best practices in increasing housing and financial stability for individuals with barriers to employment.

Strengths-based service delivery approach including trauma informed care and motivational interviewing.

Local employment, housing, mental health, and other social services and resources in Orange County to support participants’ journey to employment.

Structure of Orange County’s Workforce System and WIOA services.

Local employer needs in order to connect them with qualified UpSkill OC candidates.

Highly Skilled in Client, project, time, and database management.

Program design including career training development, oversight and evaluation.

Facilitating case planning and meetings.

Delivering career coaching, trainings and providing technical support.

Cultivating and maintaining key relationships.

Customer service.

Microsoft Office Suite and other computer applications.

Ability to Lead with compassion and motivate participants, staff and employers.

Serve as mentor and role model to participants.

Provide consistent high quality and effective communication - oral and written.

Work collaboratively with a diverse group of people.

Prioritize and meet deadlines.

Analyze and respond to challenging and complex situations.

Work simultaneously on many different kinds of tasks.

Work independently on assigned projects and adapt quickly and positively to change.

Organize and maintain all processes.

Take initiative in determining project needs and recommending methods to stay current, run more efficiently, etc.

Physical Demands Physical demands are representative of the requirements necessary for an employee to successfully perform the essential functions of this position. The employee is required to actively listen and communicate clearly. The employee is required to stand and publically speak. The employee is required to walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close and far. Ability to operate a computer keyboard and mouse, and lift files and reports is required. Employee must be able to lift and carry 25 pounds.

Send Cover Letter and Resume To: recruiting@unitedwayoc.org