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assistive listening

d e a l e rr e ta i l

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e are a global designer and manufacturer of wireless

communication technology, serving personal and

professional needs worldwide since 1976. The products

we sell are designed by our own engineers, followed by

the production of high-quality products, quick delivery and

exceptional customer service. We are committed to delivering

innovative communication solutions that are simple to set up,

use and maintain.

Our assistive listening devices make it easier to hear in everyday

situations, helping individuals focus on the sounds and voices most

important to them. These products help reduce background noise and

compensate for poor room acoustics or distance from the sound source.

In restaurants, classrooms or personal conversations, each person hears easily

and clearly as sound and voice travel directly to their ears. Listening is significantly

improved on the phone or while watching TV. Assistive listening devices work with

mild to severe hearing loss — with or without a hearing aid.

At Williams Sound, “Helping People Hear” is the core of our business philosophy. We understand

the impact and importance of hearing in people’s everyday lives. That’s why we set our sights to be a

legendary company with remarkable products and exceptional service.

Innovative thinking. Unwavering quality. Exceptional people. Williams Sound.

quick reference

alpha numeric 4-7

Pocketalker 8-11

personal fm 12-17

digi-wave 18-21

loop 22-23

TV Talker 24-25

accessories 26-32

terms of sale 33-35

Public accommodation products noted with this symbol

/ 3

part description PG.

BASIC COMM KIT Pocketalker Kit, 1 PKT D1, 1 HED 021, 1 EAR 013, 1 CCS 043, 1 EAR 045-100 11

BAT 001-2 NEW (2) 1.5 Volt AA Battery, Alkaline. 0.10 lbs. Country of origin: China. 26

BAT 010-2 NEW (2) 1.5 Volt AAA Battery, Alkaline. 0.06 lbs. Country of origin: China. 26

BAT 026-2 NEW (2) 1.2 Volt AA Rechargeable NiMH Battery. 0.10 lbs. Country of origin: China. 26

BAT AP07D Rechargeable NiMH Battery for WIR 238. 0.03 lbs. Country of origin: China. 26

BAT AP11A Rechargeable battery for PLR SR1 receiver, WFM 260 and WFM 270. 26

BAT KT3 PKT PRO Rechargeable Battery Kit, w/charger, batteries TFP 008, (1) BAT 026-2 27

BAT KT6 3 Volt Dual-drop-in Charger Kit includes Charger, (2) AA BAT 026-2 batteries 27

BAT 100 KT SVCReplacement Battery for Digi-Wave™ DLT 100 ***Please return to factory for battery

install26

CCS 001 Belt Clip Case for PKT PRO, Black Cordura 26

CCS 008 System Carry Case for PKT PRO, Black Cordura 26

CCS 029 Small Briefcase, 12.4" x 9.6". 14” x 11” x 8”. 4.38 lbs. Country of origin: China. 26

CCS 029 DWSmall Digi-Wave™ Briefcase, holds 6 DLT 100s or DLR 50s + accessories. 14” x 11” x

8”. 4.0 lbs. Country of origin: China. 26

CCS 030Large Briefcase with pluck foam to customize; holds receivers or up to 40 headphones.

18-1⁄4” x 7” x 14-1⁄8”. 4.38 lbs. Country of origin: China. 26

CCS 030 DWLarge Digi-Wave™ Briefcase, 8 slots. 18-1⁄4” x 7” x 14-1⁄8”. 6.83 lbs. Country of origin:

China. 27

CCS 030 DW 16 Large Digi-Wave™ Briefcase - 16 slots 27

CCS 030 S System Carry Case, 18-1⁄4” x 7” x 14-1⁄8”. 7.18 lbs. Country of origin: China. 27

CCS 030 35Receiver Carry Case, holds 35 receivers. 18-1⁄4” x 7” x 14-1⁄8”. 6.82 lbs.

Country of origin: China. 27

CCS 043Leatherette Carry Case for PFM 330, 360, 863 systems. 9-1⁄4” x 8” x 3”. .70 lbs. Country

of origin: China 27

CCS 044 BKBlack Silicone Skin, Lanyard, Wrist Strap for DLT 100. 4-3⁄8” x 2-3⁄4” x 1⁄2”. .11 lbs.

Country of origin: China. 27

CCS 044 GRGrey Silicone Skin, Lanyard, Wrist Strap for DLT 100. 4-3⁄8” x 2-3⁄4” x 1⁄2”. .11 lbs.

Country of origin: China. 27

CCS 045 Belt Clip Case for DLT 100. 4-3⁄8” x 2-3⁄4” x 1⁄2”. .07 lbs. Country of origin: China. 27

CHG 102 2-bay Charger for DLT 100. 9-1⁄4” x 6-1⁄4” x 2”. .75 lbs. Country of origin: China. 27

CHG 1012 12-unit Charger for DLT 100. 3.76 lbs. 12-1/4” x 11” x 2-3/8”. Country of origin: USA 27

CHG 35022-unit Charger for PFM R33, PFM R36, PFM T36, PLR BP1. 9-1⁄2” x 5-1⁄4” x 3-1⁄4”. 1.12

lbs. Country of origin: China. 27

CHG 351212-unit Charger for PFM R33, PFM R36, PFM T36, PLR BP1. 12-1⁄4” x 11” x 2-3⁄8”. 2.48

lbs. Country of origin: USA.28

CHG 3512 PROSame as CHG 3512 – in carry case. For up to 12 receivers or transmitters, switching 100-

240 VAC power supply. 18-1⁄4” x 7” x 14-1⁄8”. 10.7 lbs. Country of origin: USA.28

CHG 5185-bay Drop-in Charger for PLR SR1 receivers with Universal Power Supply. 13” x 10-

1⁄4” x 2-3⁄4”. 10.7 lbs. Country of origin: China.28

CLP 014 Clip for MIC 014-R 31

CLP 016 Belt Clip for PKT D1 Amplifier 31

CLP 023Plastic Belt Clip for body-pack receivers and T36 / T46 transmitter. .01 lbs. Country of

origin: China.31

CLP 090Clip for MIC 054 directional lapel mic and MIC 090 mini lapel clip mic. .01 lbs. Country of

origin: Taiwan.31

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part description PG.

DLR 50 Digi-Wave™ Receiver. 5-1⁄4” x 4-1⁄8” x 2-7⁄8”. 0.32 lbs. Country of origin: Korea. 19

DLT 100 Digi-Wave™ Transceiver. 6-1⁄2” x 4-7⁄16” x 2-15⁄16”. 0.68 lbs. Country of origin: Korea. 19

DWS TTS 1

Digi-Wave™ Team Teach System includes: (2) DLT 100 transceivers, (1) DLR 50 receiver,

(2) MIC 044 2P headset microphones, (1) EAR 041 earphone, (1) CHG 102 two-bay

charger, (2) CCS 044 silicone skins, (1) CCS 043 system carry case. 11-1⁄2” x 9” x 6”.

3.84 lbs. Country of origin: Korea.

21

DWS TTS 2

Digi-Wave™ Team Teach System includes: (3) DLT 100 transceivers, (3) MIC 044 2P

headset micorphones, (1) CHG 102 two-bay charger, (3) CCS 044 silicone skins, (1) CCS

029 DW system carry case. 14” x 11” x 8”. 7.30 lbs. Country of origin: Korea.

20

DWS PCS 1

Digi-Wave™ Personal Communication System includes: (1) DLT 100 transceiver, (1) DLR 50

receiver, (1) MIC 090 mini lapel clip mic, (1) CCS 043 system carry case, (1) EAR 041 earphone, (1)

CCS 044 silicone skin. 2.21 lbs. 11-1/2” x 9” x 6”. Country of origin: Korea.

21

DWS PCS 2

Digi-Wave™ Personal Communication System includes: (2) DLT 100 transceivers, (2) MIC 044 2P

headset mics, (1) CCS 043 system carry case, (2) CCS 044 silicone skins, (1) CHG 102 two bay

charger. 2.21 lbs. 11-1/2” x 9” x 6”. Country of origin: Korea.

20

EAR 008 Wide Range Earphone. .05 lbs. Country of origin: China. 28

EAR 010 Replacement earpad for EAR 008 Earphone. .01 lbs. Country of origin: China. 28

EAR 013 Updated Style–Single Mini Earbud. .02 lbs. Country of origin: China. 28

EAR 013 T Single Mini Earphone with Flexible Eartip. .03 lbs. Country of origin: China. 28

EAR 014 Dual Mini Earbud – Updated style. .03 lbs. Country of origin: China. 28

EAR 014 T Dual Mini Earphone with Flexible Eartips. .05 lbs. Country of origin: China. 28

EAR 015 10 Earbud Replacement Pads (10 pack) .004 lbs. Country of origin: China. 28

EAR 015 100 Earbud Replacement Pads (100 pack) 0.06 lbs. Country of origin: China. 28

EAR 022 Surround Earphone. .04 lbs. Country of origin: China. 28

EAR 023Replacement Eartips for EAR 013T or EAR 014T Earphones (pair) .007 lbs. Country of

origin: China.28

EAR 023 KT Eartip Replacement Kit. .20 lbs. Country of origin: China. 29

EAR 240 Replacement Eartips for PLR SR1 receiver (pair) 29

EAR 031 Replacement Earpads for WIR RX 238, receiver (pair) 29

EAR 035Replacement Earpads for HED 027 headphone, MIC 0442P headset mics (pair). .004 lbs.

Country of origin: China.29

EAR 041 Single Isolation Earphone. .02 lbs. Country of origin: China. 29

EAR 042 Dual Stereo Isolation Earphones. .03 lbs. Country of origin: China. 29

EAR 043Eartip Replacements for EAR 041 and EAR 042 earbuds (pair). .002 lbs. Country of

origin: China. 29

EAR 045 100White Sanitary headphone covers, fits HED 021, HED 026, HED 027 headphones (100

pack). .09 lbs. Country of origin: China.29

EAR 045 100 BKBlack Sanitary headphone covers, fits HED 021, HED 026, HED 027 headphones (100

pack). .09 lbs. Country of origin: China.29

EAR 055 100Black sanitary headphone covers, for WIR RX15-2 receiver (100 pack) 0.10 lbs. Country

of origin: China.29

FM ADA KIT 37

FM ADA Compliance Kit includes: (1) PPA T46 transmitter, (4) PPA Select (PPA R37)

receivers, (4) HED 027 deluxe folding headphones, (1) MIC 090 mini lapel clip

microphone, (1) MIC 049 omnidirectional conference microphone, (1) CCS 029 system

carry case, (2) NKL 001 neckloops, (5) BAT 001-2 AA alkaline batteries, (1) IDP 008 ADA

wall plaque. 14” x 11” x 8”. 6.29 lbs. Country of origin: China.

17

FM ADA KIT 37 RCHFM ADA Compliance Kit 37, plus BAT KT6 two-bay charger with AA rechargeable

batteries. 7.60 lbs. Country of origin: USA.17

HED 021 Deluxe Folding Headphone. 6-7⁄8” x 5-5⁄8” x 7⁄8” .12 lbs. Country of origin: China. 29

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part description PG.

HED 023Replacement Earpads for HED 021, HED 026 headphones (pair) .002 lbs. Country

of origin: China.29

HED 023-100Replacement Earpads for HED 021, HED 026 headphones (100 pack) .16 lbs. Country of

origin: China.29

HED 026 Rear-wear Headphone. 6-1⁄4” x 5-3⁄4” x 2-1⁄2” .15 lbs. Country of origin: China. 30

HED 027Ultimate, Heavy-duty folding headphone. 7-7⁄8” x 5-5⁄8” x 1-1⁄4” .23 lbs. Country of

origin: China. 30

MIC 014 R Plug-mount Microphone, Omnidirectional. 0.013 lbs. Country of origin: China. 30

MIC 027Shotgun Handheld Microphone, Directional, 48" Cord, 3.5mm plug. 1⁄2” x 8”. 0.54 lbs.

Country of origin: Taiwan.30

MIC 044 2PHeadset Microphone – Mini Mic Plug, Mini Headset Plug. 6-1⁄4” x 6” x 2-1⁄8” .19 lbs.

Country of origin: China. 30

MIC 049Portable Omnidirectional Conference Microphone. 2” x 2” x 11⁄16”. 08 lbs. Country of

origin: USA.30

MIC 054 Directional Mini Lapel Clip Mic, cardioid, 39" Cord. 0.05 lbs. Country of origin: Taiwan. 30

MIC 084 TV Mic for WIR TX238, WIR240, WIR250, 3.5mm plug, 1m cord 30

MIC 090 Mini Lapel Clip Omnidirectional Mic, 39" Cord. 0.05 lbs. Country of origin: Taiwan. 30

MIC 100Heavy-duty, Rear-wear Headset Microphone, shielded unidirectional, shielded 39" cord,

3.5mm plug. .35 lbs. Country of origin: Taiwan.30

NKL 001 Neckloop, 18" Cord, 3.5mm Plug. .11 lbs. Country of origin: China 30

NKL 003 Neckloop, Child's Size, 13" cord, 3.5mm Plug .13 lbs. Country of origin: China 30

NKL 005 Neckloop, 45" Cord, 3.5mm Plug .15 lbs. Country of origin: China 31

PFM 330

Motiva® Personal FM System, 72-76 MHz, (1) PFM R33 receiver, (1) PFM T36 transmitter, (1)

MIC 090 lapel microphone, (1) EAR 013 single mini earbud, (2) CLP 023 belt clips, (1) WCA

087 auxiliary input cable, (1) CCS 043 system carry case, (2) BAT 001-2 AA alkaline batteries.

9-1⁄4” x 11” x 4-1⁄4”. 2.03 lbs. Country of origin: USA.

16

PFM 330 RCHSame as PFM 330, with CHG 3502 dual-drop-in charger and (2) AA rechargeable

batteries BAT 026-2. 3.16 lbs.16

PFM 360

Motiva® Personal FM System, 72-76 MHz, (1) PFM R36 receiver, (1) PFM T36

transmitter, (1) MIC 090 lapel microphone, (1) EAR 013 single mini earbud, (1) CCS

043 system carry case, (2) BAT 001-2 AA alkaline batteries, (1) MIC 014-R plugmount

environmental microphone, (2) CLP 023 belt clips, (1) WCA 087 auxiliary input cable.

9-1⁄4” x 11” x 4-1⁄4”. 2.05 lbs. Country of origin: USA.

16

PFM 360 RCHSame as PFM 360, with CHG 3502 dual-drop-in charger and (2) AA rechargeable

batteries BAT 026-2. 3.19 lbs.16

PFM R33(1) PFM R33 receiver, (1) EAR 013 single mini earbud, (1) CLP 023 belt clip, (1) BAT 001-2

AA alkaline batteries. 5-5⁄8” x 1-3⁄4” x 5”. 0.47 lbs. Country of origin: USA.14

PFM R36

(1) PFM R36 receiver, (1) EAR 013 single mini earbud, (1) CLP 023 belt clip, (1) MIC 014-R

plug-mount microphone, (1) BAT 001-2 AA alkaline batteries. 5-5⁄8” x 1-3⁄4” x 5”. 0.48

lbs. Country of origin: USA.

13

PFM T36(1) PFM T36 transmitter, (2) BAT 001 AA alkaline batteries, (1) CLP 023 belt clip. 5-5⁄8” x

1-3⁄4” x 5”. 0.47 lbs. Country of origin: USA13

PFM 863

Hearing Helper® Personal Listening System. (1) PFM T863 transmitter, (1) PFM R863

receiver, (1) EAR 013 single mini earbud, (1) MIC 090 lapel microphone, (2) BAT 001-2

AA alkaline batteries, (1) CCS 043 system carry case, 863 MHz. FOR EUROPEAN USE

ONLY! 9-1⁄4” x 11” x 4-1⁄4”. 1.54 lbs. Country of origin: China.

17

PKT D1-0 Pocketalker® Ultra System with no earphone 10

PKT D1 E08 Pocketalker® Ultra System with EAR 008 Wide Range Earphone 10

PKT D1 E14 Pocketalker® Ultra System with EAR 014 Dual Mini Earphone 11

PKT D1 EH Pocketalker® Ultra System with EAR 013 & HED 021 11

PKT D1 H26 Pocketalker® Ultra System with HED 026 Rear-wear Headphone 11

PKT D1 N01 Pocketalker® Ultra System with NKL 001 Neckloop 11

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part description PG.

PKT PRO1-0 Pocketalker® PRO System with no earphone 11

PKT PRO1-1 Pocketalker® PRO System with EAR 008 Earphone 11

PKT PRO1-2 Pocketalker® PRO System with EAR 013 Earphone 11

PKT PRO1-3 Pocketalker® PRO System with HED 021 Headphone 11

PLA 90 Hearing HotSpot Counter Loop (includes power supply) 2.8 lbs. Country of origin: China. 23

PLA 215Hearing HotSpot Small-Area Loop (includes 37m/123 ft loop wire, microphone with

4m/13ft cable, cable installation kit, power cord. 4.3 lbs. Country of origin: China23

PLC 004 Plastic Mic Clip, self-adhesive, for use with WCA 007 31

PLE 024 Battery door for PKT D1 32

PLR BP1 NEW PROLOOP Body-pack receiver. Country of origin: USA 23

PLR SR1 PROLOOP Stethoset Receiver. 0.3 lbs. Country of origin: China 23

PLT 006 Flexible Eartip Installation Tool. Country of origin: USA. 32

RCS 003 Black nylon lanyard strap for PKT Ultra D1 32

RCS 008 Digi-Wave™ DLR 50 Receiver Wrist Strap. Country of origin: China. 32

SPT 001 Splitter 3.5 mm male to ( 2 ) 3.5 mm female. 0.02 lbs. Country of origin: USA. 32

STD 005Tabletop Microphone Stand for MIC 027 handheld unidirectional mic. 4-1⁄8” x 5” x 1”.

1.01 lbs. Country of origin: Taiwan.31

TFP 008 110VAC/12VAC Power Supply for TEL 040 and PKT PRO 31

TFP 037 100-240VAC/5VDC Switching Power Supply for CHG 3512 31

TFP 042 WIR 238, WIR 240, WIR 250 Power Supply 31

TGS R863

Hearing Helper® 3-Channel Selectable Receiver (1) TGS R863 receiver, (1) belt clip.

(1) BAT 001-2 AA alkaline batteries. Earphones sold separately. FOR EUROPEAN USE

ONLY! 4-1⁄2” x 2-3⁄4” x 1-3⁄8”. .22 lbs. Country of origin: China.

15

TGS T863

Hearing Helper® 3-Channel Selectable transmitter. (1) TGS T863 transmitter, (1) belt clip,

(1) BAT 001-2 AA alkaline batteries. Microphones sold separately. FOR EUROPEAN USE

ONLY! 6-5⁄16” x 3-1⁄4” x 1-1⁄4”. 3.8 lbs. Country of origin: China.

14

WCA 007 WC TV Extension Cord (12 ft.) with 2 PLC 004 Mic Clips 32

WCA 087 Auxiliary Cable for PPA T36 / PFM T36, 3.5mm to 2.5mm Stereo, 36 " 32

WCA 09440db Attenuating Cable, 3.5mm Plug to 3.5mm Plug, 40" long. 0.04 lbs. Country of

origin: Taiwan32

WIR 238 Small Area Stereo IR System, RX238 Stetho Receiver, 2.3 MHz/2.8 MHz 32

WND 002 Windscreen for MIC 014 R Plug-mount mic. Country of origin: China. 32

WND 006 Windscreen for MIC 090 mini lapel clip mic. Country of origin: China. 32

WND 007 Windscreen for MIC 054 directional lapel clip mic. Country of origin: China. 32

WND 008 Windscreen for MIC 044, MIC 044 2P headset mic. Country of origin: China. 32

WND 009 Windscreen for MIC 094, MIC 100 headband mic. Country of origin: China. 32

WND 027 Windscreen for MIC 027 handheld unidirectional mic. Country of origin: China. 32

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pocketalker® p e r s o n a l a m p l i f i e r s

The Pocketalker® amplifies sounds closest to the listener while reducing back-

ground noise. Ideal for one-on-one conversations, small group and TV listening,

or conversing in the car.

a p p l i c at i o n s

One-on-one conversations · Small-group listening ·

Television listening · Conversations in the car

Pre -packaged sYSTEM CHART 10-11

/ 8

Pkt ultra

Pocketalker® Ultra Personal Amplifier. Comfortable ergonomic design. Amplifies sounds clos-

est to the listener while reducing background noise. Ideal for one-on-one conversations, small-

group and television listening, or conversing in the car. Use with or without hearing aids. Simply

plug in your earpiece, position the microphone near the preferred sound, adjust volume and

external tone control to your comfort – and start listening. Compatible with all Williams Sound

earphones/headphones. (2) AAA batteries 200 plus hours.

pkt pro

Pocketalker® PRO. Rugged and reliable. Amplifies sounds closest to the listener while reducing

background noise. Ideal for one-on-one conversations, small-group and television listening, or

conversing in the car. Use with or without hearing aids. Simply plug in your earpiece, position the

microphone near the preferred sound, adjust volume and internal tone control to your comfort –

and start listening. Compatible with all Williams Sound earphones/headphones. (2) AA batteries

200 plus hours. Rechargeable with BAT KT3 (sold separately).

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pocketalker® S Y S T E M S C O M PA R I S O N C H A R T

Individual system components are also available à la carte.

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PKT D1 E08With wide-range earphone

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PKT D1 H26With rear-wear headphone

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PKT D1 EHWith single earbud and headphone

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PKT D1 N01With neckloop

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BASIC COMM KITBasic communication kit

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PKT PRO1-0No earphone / headphone

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PKT PRO1-1With wide-range earphone

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PKT PRO1-2With single mono earphone

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PKT PRO1-3With folding headphones

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personal FM Personal FM listening systems deliver superior audio directly to the ear,

enhancing sound at home, work or school – any place where background

noise or distance from the source makes listening difficult. Ideal for classrooms,

group listening and training.

a p p l i c at i o n s

Classrooms · Small-group listening · Employee training ·

Consultations

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pFM t36

Motiva® FM Transmitter. The Motiva FM body-pack transmitter delivers superior audio directly to

the ear, enhancing sound at home, work, or school — anywhere background noise or distance

from the source makes listening difficult. Motiva can be customized to meet your specific hearing

needs with selectable compression and adjustable frequency response. Motiva features 16 select-

able channels on the 72-76 MHz frequencies and has an operating range of up to 150 feet.

Personal FM Listening Systems / 72 - 76 MHz

Motiva® personal FM systems use wireless radio technology to broadcast the speaker’s

voice directly to the ears of individual listeners. Motiva systems help listeners maximize

their ability to hear and understand.

a p p l i c at i o n s

Classrooms · Small-group listening · Employee training · Consultations

Pre -packaged sYSTEM CHART 16

72 MHz Personal FM

PFM R36

Motiva® FM Receiver with Environmental Microphone. Similar to the PFM R33, the PFM

R36 receiver also features a sensitive environmental microphone, giving the listener more

flexibility on what they want to hear. By turning on the environmental mic, they can listen

to a nearby classmate’s voice more clearly.

TGS t863

Hearing Helper® FM Assistive Listening Transmitter. The T863 is a portable, body-pack style

FM transmitter with user-selectable operating frequencies of 863.25 MHz / 863.75 MHz /

864.75 MHz. Black, ergonomic, impact-resistant case. Belt clip included for hands-free opera-

tion. Will accommodate a variety of microphone options.

fm listening systems european / 863 MHz

Designed for the European marketplace, Hearing Helper® systems ensure that listeners

receive direct, clear communication of your message. Each Hearing Helper system provides

peace of mind — simple, turnkey solutions that stand the test of time. Designed

to meet DDA accessibility requirements.

a p p l i c at i o n s

Schools · Universities · Auditoriums · Theaters · Conferences · Libraries

Pre -packaged sYSTEM CHART 17

863 MHz Personal FM

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PFM R33

Motiva® FM Receiver. The PFM R33 receiver features adjustable tone control and a low-battery

indicator. Versatile 3.5 mm jack allows for a variety of earphone and headphone options; or equip it

with a neckloop for compatibility with most telecoil-equipped hearing aids. Receiver has a range of

up to 150 feet when used with the Motiva PFM T36 transmitter, and will operate up to 21 continu-

ous hours. Operating on 72-76MHz, users can select from one of 16 available channels.

/ 15

TGS r863

Hearing Helper® FM Receiver. The R863 is a portable, body-pack style FM receiver with user-

selectable operating frequencies of 863.25 MHz / 863.75 MHz / 864.75 MHz. Black, ergo-

nomic, impact-resistant case. Belt-clip included for hands-free operation. Will accommodate a

variety of headphone, earphone or neckloop options.

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PFM 330Personal FM Listening System 1 1 1 1 1 2

PFM 330 RCHSame as above (Rechargeable) 1 1 1 1 1 2 1

PFM 360Personal FM Listening System 1 1 1 1 1 1 2

PFM 360 RCHSame as above (Rechargeable) 1 1 1 1 1 1 2 1

72 MHz Personal FM Systems

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FM S Y S T E M S C O M PA R I S O N C H A R T

Individual system components are also available à la carte.

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Digi ·Wave ™ d i g i t a l c o m m u n i c a t i o n

The Digi-Wave™ (digital spread spectrum–DSS) is a one - or two-way, simul-

taneous communication system. Slim, lightweight, and simple to set up and

use. With the push of a button, users can access two-way communication for

easy, more focused group leader / group member participation.

a p p l i c at i o n s

Team Teaching · Portable Discussion · Portable Presentation ·

Language Interpretation

Pre -packaged sYSTEM CHART 20-21

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/ 19

DLT 100

Digi-Wave™ Digital Transceiver. Transmits and receives. Slim, lightweight, and simple to set up

and use. With the push of a button, users can access two-way simultaneous communication

for easy, more focused group leader / group member participation. Set-up lock (SLOC) enables

administrator to lock each DLT 100 to prevent unauthorized changes to a Digi-Wave system

set-up. Four-digit secure key, entered into each group member’s DLT 100, prevents unauthor-

ized individuals from listening in on the group.

DLR 50

Digi-Wave™ Digital Receiver. The DLR 50 is a listen-only digital receiver. Add any quantity of

receivers for larger groups. Slim, lightweight, and simple to set up and use. Receives up to two

presenters simultane ously for team presentations. Can be used with earphones, headphones,

neckloop or the built-in speaker.

Digi ·Wave ™ S Y S T E M S C O M PA R I S O N C H A R T

Individual system components are also available à la carte.

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induction loop s y s t e m s

These portable and installed induction loop systems readily transmit the

spoken word directly and clearly to a listener’s hearing aid equipped with a

T-coil. Optional PROLOOP receivers are available for listeners without T-coil-

equipped hearing aids.

a p p l i c at i o n s

TV Listening · Small Conference Rooms · Information Desks

/ 22

/ 23

pla 215

Hearing HotSpot™ Room Loop. The PLA-215 is ideal for use at home or in small confer-

ence rooms up to 540 sq. ft. (50 sq.m). In addition to settings for basic volume and tone,

the digitally controlled induction loop amplifier uses Automatic Gain Control to stabilize

the volume for fluctuating input levels. The device can accommodate the connection of

two audio sources; choose your source with the quick touch of a button.

pla 90

Hearing HotSpot™ Counter Loop. Compact and easy to install, this portable induction

loop system readily accommodates individuals with hearing difficulties — anywhere

customers/visitors need to hear what is being said. Hearing HotSpot picks up external

voices with an integrated microphone or with an optional external microphone. The sys-

tem transmits the spoken word directly and clearly to a listener’s hearing aid equipped

with a T-coil. Designed to meet ADA accessibility requirements.

plr bp1

POWERLOOP Body-Pack Receiver. Designed for use with an induction loop system

by individuals who do not wear T-coil equipped hearing aids. Compatible with any loop

system — counter, small-area or large-area. 2- or 12-bay chargers (CHG 3502 and

CHG 3512) sold separately.

PLR SR1

PROLOOP Receiver. Designed for use within an induction loop system by individuals

who do not wear T-coil equipped hearing aids. This is a lightweight, under-the-chin

style receiver with rotating eartips for hours of comfortable listening. The PLR SR1

receiver requires CHG 518 5-bay, drop-in charger (sold separately).

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TV Talker T V l i s t e n i n g s y s t e m s

Ideal for TV listening, meetings, or any small-group listening application.

Listen at the volume of your comfort without disturbing others. The system

connects directly to your TV or DVD player equipped with standard output

jacks.

a p p l i c at i o n s

TV Listening · Small Group Listening · Meetings

/ 25

WIR 238

SoundPlus® TV Talker Infrared System. The TV Talker™ listening system is stylish, light-

weight and easy to use. Listen to exceptional stereo sound at the volume of your comfort

— without disturbing others. Ideal for TV/music listening, meetings, or other small-group

listening applications. Complete system includes batteries and a TV-listening microphone.

batteries

bat ap07D

bat ap011A

bat 100 KT SVC

Rechargeable NiMH Battery for WIR RX 238.

Rechargeable NiMH Battery for WIR PLSR1, WFM 260 and WFM 270.

Replacement Battery for Digi-Wave™ DLT 100 Transceiver and replacement service. Note: DLT must be returned to factory for battery replacement.

ccs 029 dw

ccs 008

Small Digi-Wave™ Briefcase, Digi-Wave system accessories storage (holds 6 DLT 100s or DLR 50s).

System Carry Case for PKT PRO, Black Cordura.

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cases

bat 001-2

bat 010-2

bat 026-2

1.5 Volt AA Battery, Alkaline (pair).

1.5 Volt AAA Battery, Alkaline (pair).

1.2 Volt AA Rechargeable NiMH Battery (pair).

ccs 001 Belt Clip Case for PKT PRO, Black Cordura.

ccs 029 Small Briefcase, FM and IR systems accessory storage. Foam insert (shown) not included.

ccs 030Customizable, Large Briefcase. Includes interchangeable pluck foam and receiver divider. Holds receivers or up to 40 headphones. Use with PPA VP 37, TGS PRO 737, TGS PRO MULTI, PPA 377, TGS 863.

accessories

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ccs 043

ccs 044 BK

Leatherette Carry Case for PFM and Digi-Wave™ systems. Use with PFM 330, PFM 360, Digi-Wave DLT 100, Digi-Wave DLR 50.

Black Silicone Skin, Lanyard, Wrist Strap for DLT 100

ccs 044 gr

ccs 045

Grey Silicone Skin, Lanyard, Wrist Strap for DLT 100.4-3⁄8” x 2-3⁄4” x 1⁄2”.

Belt Clip Case for DLT 100. 4-3⁄8” x 2-3⁄4” x 1⁄2”.

chargers

CHG 102

BAT KT6

BAT KT3

Two-bay Charger for DLT 100. Universal 100-240 VAC power supply.

3 Volt Dual Drop in Charger Kit with CHG 3502 (2) AA Bat 026-2 batteries.

PKT PRO Rechargeable Battery Kit, w/charger, batteries TFP 008, (1) BAT 026-2

CHG 3502 Dual Drop-in Charger. 120 VAC, no batteries, RoHS, US. 120 VAC power supply. For use with PPA R37, PPA R35-8, PFM R33, PFM R36, PFM T36, PPA T46, WIR RX22-4N, PLR BP1.

CHG 1012 Multi-unit, drop-in style charger will conveniently store and charge up to 12 DLT 100 transceivers

ccs 030 dw 16 Large Digi-Wave™ Briefcase. Includes foam for storing up to 16 Digi-Wave DLT 100 transceivers.

ccs 030 dw Large Digi-Wave™ Briefcase. Includes foam for storing up to 8 Digi-Wave DLT 100 transceivers.

ccs 030 S

ccs 030 35

System Carry Case. Includes foam compartments to hold a transmitter, up to 10 receivers and accessories. Use with PPA VP 37, TGS PRO 737, TGS PRO MULTI, PPA 377, TGS 863.

Receiver Carry Case. Includes foam for storing up to 35 IR and / or FM body-pack style receivers.

earphones

ear 008

ear 010

ear 013

ear 013T

ear 014

ear 014T

Wide-range Earphone. Hangs on outside of ear. Excellent sound quality. 32 Ω, mono. Replacement earpads: EAR 010

Replacement earpad for EAR 008. Wide-range earphone.

Single Mini Earbud. Fits in the outer part of the ear. 32 Ω, mono. Replacement ear pads: EAR 015-10, EAR 015-100.

Mini Earphone with Eartip. Provides closer coupling. Fits a variety of ears. 32 Ω, mono. Replacement eartips: EAR 023.

Dual Mini Earbud. Fits in the outer part of the ear. 16 Ω, mono. Replacement Ear Pads: EAR 015-10, EAR 015-100.

Dual Mini Earphone with Eartips, Provides closer coupling. Fits a variety of ears. 16 Ω, mono. Replacement eartips (pair) : EAR 023.

ear 015-10

ear 015-100

ear 022

Earbud Replacement Pads for EAR 013 single mini earbud and EAR 014 dual mini earphone (10-pack).

Earbud Replacement Pads for EAR 013 single mini earbud and EAR 014 dual mini earphone (100-pack).

Surround Earphone. Hangs on outside of ear. Excellent sound quality. 32 Ω, mono. Hearing loss rating: mild and low gain.

ear 023 Replacement Eartips for EAR 013T mini earphone with eartip or EAR 014T dual mini earphone with eartips (one pair). Use with PLT 006 installation tool.

CHG 518 Drop-in Multi-Charger, stores and charges up to 5 under-the-chin style receivers. Smart charge. Can be daisy-chained. 100-240 VAC universal power supply. For PLR SR1.

CHG 3512 pro

Drop-in Multi-charger with case. 3V. For up to 12 receivers or transmitters, switching 100-240 VAC power supply. (For use in US). CHG 3512-01 PRO and CHG 3512-02 PRO available for use in EU and UK.

CHG 3512Drop-in Multi-Charger. 3V, 12-unit Charger for PPA R37, PPA R35-8, PFM R33, PFM R36, PFM T36, PPA T46, WIR RX22-4N, PLR BP1. Power supply with WLC 004 line cord. (For use in US). CHG 3512-01 and CHG 3512-02 available for use in EU and UK.

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ear 023 KT

ear 031

Eartip Replacement Kit. Includes five pairs of eartips to fit a variety of ear sizes. Installation tool in-cluded. Use with EAR 013T mini earphone with eartip, EAR 014T dual mini earphone with eartips.

Earpads for WIR RX238 (pair).

ear 041

ear 035

Single Mini Isolation Mono Earphone. Fits in the outer part of the ear. 32 Ω, mono.

Replacement Earpads for HED 027, MIC 044, MIC 0442P (one pair)

ear 042

ear 043

ear 240

ear 045-100

ear 045-100 BK

ear 055-100

Dual Mini Isolation Stereo Earphone. Fits in the outer part of the ear. 32 Ω, stereo.

Replacement Eartips for EAR 041 and EAR 042 isolation earphones (one pair).

Replacement Eartips for WIR RX18, RX 240 and WFM 260 receivers (one pair).

Small white sanitary headphone covers (100 pack) for HED 021, HED 026, HED 027, MIC 044

Small white sanitary headphone covers (100 pack) for HED 021, HED 026, HED 027, MIC 044

Large black sanitary covers. For MIC 068, HED 008, WIR RX15-2 (100 pack)

headphones

hed 021Folding Headphone, Adult size, 32 Ω, mono, mild and low gain hearing loss rating. Replace-ment earpads: HED 023, HED 023-100.

hed 023 Replacement Earpads for HED 021 folding headphone, HED 026 deluxe, rear-wear headphone (one pair).

hed 023-100 Replacement Earpads for HED 021 folding headphone, HED 026 deluxe, rear-wear head-phone (100 pack).

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mic 014-R

mic 027

mic 044 2P

mic 049

mic 054

Plug-mount Microphone. No cord, omnidirectional condenser. Use with PFM R36 Receiver. Replacement windscreen: WND 002. Replacement optional microphone clip: CLP 014.

Hand-held Directional Microphone. Improved RF resistance, directional condenser, 20-18 kHz. Use with PKTs, DLTs, PPA and PFM Transmitters and IC-2. Replacement windscreen: WND027. Microphone stand: STD 005 (optional).

Noise-canceling Headset Microphone, (2) 3.5mm plugs, 39” cord, cardioid condenser, 150-18 kHz. Use with IC-2 interpreter console, PPA T27 transmitter, PFM/PPA T36 transmitter andDLT 100. Replacement windscreen: WND 008.

Omnidirectional Conference Microphone. Enhance pickup range (8-12ft), 36” cord, omni-boundary condenser, 100-8 kHz. Use with PFM R36 receiver, PFM/PPA T36 transmitter, PPA T27 transmitter

Directional Lapel Clip Microphone. Mono, unidirectional condenser. CLP 090 microphone clip. Use with PPA T27 transmitter, PFM/PPA T36 transmitter, R36 receiver. Replacement wind-screen: WND 007.

microphones

mic 100Unidirectional Headband Microphone. Improved RF resistance. Ideal for high noise environ-ments, unidirectional condenser. Use with PPA T27 transmitter, PFM/PPA T36 transmitter. Replacement windscreen:WND 009.

mic 090

mic 084

Mini Lapel Clip Microphone, 3.5mm plug, 39” cord, mono, CLP 090 microphone clip, omnidi-rectional condenser. 20-18 kHz. Use with PPA T27 transmitter, PFM/PPA T36 transmitter, PFMR36 receiver. Replacement windscreen: WND 006.

TV Mic for WIR TX238, WIR240, WIR250, WFM260 3.5mm plug, 39” (1m) cord.

NKL 001

NKL 003

Neckloop Telecoil Coupler. 18” cord. Use with hearing aids equipped with a T-coil switch or an induction earphone. 3.5 mm plug, mono, 8 - 16 Ω. Moderate to severe hearing loss.

Neckloop Telecoil Coupler. 13” cord. Child-size. Use with hearing aids equipped with a T-coil switch or an induction earphone. 3.5 mm plug, mono, 8 - 16 Ω. Moderate to severe hearing loss.

neckloops

hed 027Deluxe Folding Headphone. Adult size, 16 Ω, mono, mild and low gain hearing loss rating. Replacement earpad; EAR 035 (one pair)

hed 026 Deluxe Rear-wear Headphone. Adult size, 16 Ω, mono, mild to moderate hearing loss rating. Replacement earpads: HED 023, HED 023-100.

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NKL 005 Neckloop Telecoil Coupler. 45” cord. Use with hearing aids equipped with a T-coil switch or an induction earphone. 3.5 mm plug, mono, 8 - 16 Ω. Moderate to severe hearing loss.

stands

std 005 Microphone stand for MIC 027 hand-held unidirectional microphone.

clp 014

clp 016

clp 023

clp 090

Clip for MIC 014-R plug-mount microphone.

Plastic Belt Clip for body-pack receivers and transmitters.

Microphone for MIC 054 directional lapel clip microphone and MIC 090 mini lapel clip microphone.

belt / microphone clips

TFP 037

TFP 008

TFP 042

100-240 VAC / 5VDC switching power supply for CHG 3512 drop-in multi-charger.

100-240 VAC / 5VDC switching power supply for CHG 3512 drop-in multi-charger.

100-240 VAC 12vDC 300mA switching power supply.

power supplies

Belt Clip for PKT D1 Amplifier.

misc

plc 004 Plastic Mic Clip, self-adhesive, for use with WCA 007

/ 31

/ 32

wnd 002

wnd 006

wnd 007

Replacement windscreen for MIC 014-R plug-mount microphone.

Replacement windscreen for MIC 090 mini lapel microphone.

Windscreen for MIC 054 directional lapel clip microphone.

wnd 009

wnd 027

Windscreen for MIC 094 noise-canceling headband microphone, MIC 100 unidirectional headband microphone.

Windscreen for MIC 027 hand-held directional microphone.

wnd 008 Windscreen for MIC 044, MIC 044 2P noise-canceling headset microphones.

ple 024

plt 006

RCS 003

RCS 008

Flexible eartip installation tool.

Battery door for PKT D1.

Lanyard for PKT D1.

Wrist strap for Digi-Wave™ DLR 50 receiver.

SPT 001 Splitter. 2 x 3, 5mm female, mono.

WCA 007 WC TV Mic Extension Cord (12 ft.) with 2 PLC 004 Mic Clips.

WCA 087 Auxilary cable for PPA T36 / PFM T36 transmitters, 3.5mm to 2.5mm stereo. 36” long.

WCA 094 40db attenuating, 3.5 to 3.5 mm plug. 40” long.

/ 33

us terms of sale

Pricing

Pricing effective 1/15/13.

Shipping

Our Goal:It is our goal to ship standard frequency products from stock within 24 to 48 hours, unless special handling is requested. We can usually have non-standard frequencies ready to go within 3-5 business days. Verify product availability and shipping schedules with our Inside Sales staff. We’ll do everything we can to help get your equipment to you when you need it!

How We Ship:We ship all orders the most cost-effective method (usually UPS ground transit), unless otherwise specified by you. We can ship packages via Overnight, 2-day, or 3-day air services. Depend-ing on the size and value of your order, we may make arrange-ments for the lowest cost shipping carrier. These cost savings are passed onto you! For carriers requested other than UPS, a $10.00 service fee will be added to your order.

Drop Shipments:We offer drop shipments for our customers. A $6.00 service fee will be added to your order. Please note that we do not drop ship outside the U.S., this includes APO addresses.

Cost of Shipping:All orders are FOB Williams Sound factory, Eden Prairie, Min-nesota. Shipping costs are prepaid and invoiced on all open credit orders. COD charges are added to the invoice on any COD order.Damage Claims:For all shipments that have been received by you damaged, contact the local shipping carrier for claim instructions. Williams Sound is not responsible for damage that occurs in transit.

30-Day Money Back Guarantee:All Williams Sound products are backed with a 30-Day Money Back Guarantee. We ask that you return the equipment in like-new condition, in the original packaging, and within 30 days of the invoice date. This enables us to give you a full credit for the product (excluding batteries). We do not issue credit for shipping charges or COD fees.

Miscellaneous

Rental Information:Please contact us for a list of Authorized Dealers who offer rental equipment.

Project Registration:Register your project with Williams Sound. Contact your local representative or Williams Sound for more information.

Export Compliance:Williams Sound, LLC, and Buyer of Williams Sound products are subject to comply with U.S. Export Administration Regulations. Buyers who are reselling or distributing products agree that they will not re-export or otherwise transfer, directly or indirectly, goods provided by Seller that may constitue a violation or U.S. laws. Buyer agrees not to divert or resell products contrary to such laws and agrees not to sell products to any prohibited party or country. Buyer is responsible for obtaining the neces-sary authorization and information from their customers to ensure compliance with export control regualtions.

Service

Returns Made Easy:1) Call Us:Please call our Product Service Department at 800-328-6190 to request a Return Authorization (RA) Number and shipping instructions.

2) Send it:Choose your preferred carrier to return the equipment to Wil-liams Sound. Clearly mark on the outside of the package the RA Number; this will help us get the equipment back to you sooner. Prepay the shipping charges (no freight collect shipments will be accepted). Remember that items can become damaged in shipping, which we will not be responsible for. Please pack your items carefully.

Warranty Repairs:It is our goal to complete repairs within 5 business days (larger quantities may need extra time). If the product you’re returning to us is under warranty, please provide a copy of the invoice. The warranty period starts from the date of sale. If the date of sale cannot be established, the date of manufacture will be used as the effective date of the warranty. We will repair, or at our option, replace any part or product that proves defective in ma-terials or workmanship during the warranty period. The warranty does not extend to deliberate or accidental physical damage, neglect, misuse, or to products that we deem to be abused. Unauthorized repairs, use of our products with power supplies not verified by Williams Sound, LLC, or modifications will void the warranty. The length of warranty is found on the warranty card included with the product. Accessory items (earphones, headphones, microphones, etc.) have a 90-day warranty.

Specific Warranty Exclusion:Our products are not warranted for use in corrosive or chemical-ly adverse environments. Specifically, damage due to moisture that can occur in health club type settings, or any other chemi-cally corrosive environment, i.e. corroded batteries, sweat, salt. Damage due to these causes will VOID the product warranty.

Out-of-Warranty Repairs:Out of Warranty repairs will be charged at a standard service

rate. See the information under “Standard Service Rates.”

Returns for Credit:Items returned for credit, in like new condition with complete packaging, will be issued a full credit (minus batteries and original shipping charges). Items returned for credit after 30 days are subject to a 20% restocking fee. We are unable to issue credit for merchandise after 90 days from the date of purchase. Additional fees or refusal of credit may occur due to missing or damaged equipment.

Standard Service Rates:Product Repair Rate:Pocketalker® Repair $25Receiver Repair $30 / $50PFM/PPA Body-Pack Transmitter Repair $100PFM System Repair $130Small Area IR Systems $75Large Area IR Emitters $220Infrared Modulators $150Base Station Transmitters $175

Labor Charges $60 (Hourly)Note: Equipment out of warranty and not listed above will have charges based on parts, labor and availability.

Shipping Charges (Non-Warranty Repairs):UPS Ground (Standard Shipping) $15Other Shipping options available. Please call for more informa-tion.

NOTE: Repair rates DO NOT reflect the cost of accessories that need to be replaced. Examples of accessories: earpiece, head-set, microphone, neckloop, charger, antenna, or power supply. See price list for cost.

Any portion of this document is subject to change without prior notice. All prices and specifications are subject to change without prior notice.

warranty statementPocketalker ® Personal Amplifiers

Pocketalker® ULTRAWilliams Sound products are engineered, designed and manu-factured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the POCKETALKER® ULTRA Amplifier against defects in materials and workmanship for FIVE (5) years. During the first five years from the purchase date, we will promptly repair or replace the POCKETALKER® ULTRA Amplifier.

Pocketalker® PROWilliams Sound products are engineered, designed and manu-factured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the POCKETALKER® PRO Amplifier against defects in materials and workmanship for FIVE (5) years. During the first five years from the purchase date, we will promptly repair or replace the POCKETALKER® PRO Amplifier.

PERSONAL FM PRODUCTS

PFM T36, PFM R36 and PFM R33Williams Sound products are engineered, designed and manu-factured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the PFM T36 transmitter, PFM R36 and PFM R33 receivers against defects in materials and workmanship for FIVE (5) years. During the first five years from the purchase date, we will promptly repair or replace.

FM Products

Hearing Helper™ FM 863Williams Sound products are engineered, designed, and manu-factured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the Hearing Helper™ T800 transmitter, T863 body pack transmitter and R863 receiver against defects in materials and workman-ship for THREE (3) years. During the first three years from the purchase date, we will promptly repair or replace the product.

Digital 2.4 GHz Products

Digi-Wave DigitalWilliams Sound products are engineered, designed and manu-factured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the DLT 100 transceiver, DLR 50 receiver against defects in materials and workmanship for TWO (2) years. During the first two years from the purchase date, we will promptly repair or replace the product.

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/ 35

Induction Loop Products

PROLOOP / Hearing HotSpot™ ProductsWilliams Sound products are engineered, designed and manu-factured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the PLA-215 Hearing HotSpot™ Home Loop, PLA-90 Hearing HotSpot™ Counter Loop, PLA-DCCP PROLOOP DCC Plus amplifer, PLM-SMP Field Strength Meter Plus against defects in materials and workmanship for TWO (2) years. During the first two years from the purchase date, we will promptly repair or replace the product.

Accessories

Microphones, earphones, headphones, rechargeable batteries, rechargeable battery kits, antennas, clips, rack kits, lanyards, wrist straps, power supplies, power cords, brackets, cables, and carry cases carry a 90-day warranty.Chargers

CHG 1012 – 2 YearsWilliams Sound products are engineered, designed and manu-factured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the CHG 1012 Digi-Wave™ 12-Bay Charger against defects in materials and workmanship for TWO (2) years. During the first two years from the purchase date, we will promptly repair or replace the product.

CHG 518, CHG 3502, CHG 3512 – 1 YearWilliams Sound products are engineered, designed and manu-factured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the CHG 518 Drop In Multi-Charger, CHG 3502 Dual Charger and CHG 3512 Drop in Multi-Charger against defects in materials and workmanship for ONE (1) year. During the first year from the purchase date, we will promptly repair or replace the product.

NeckloopsWilliams Sound products are engineered, designed and manu-factured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the Neckloop Telecoil Coupler against defects in materials and workmanship for ONE (1) year. During the first year from the purchase date, we will promptly repair or replace the product.

The exclusions and limitations set out above are not intended to, and should

not be construed so as to contravene mandatory provisions of applicable law. If

any part or term of this Disclaimer of Warranty is held to be illegal, unenforce-

able, or in conflict with applicable law by a court of competent jurisdiction, the

validity of the remaining portions of this Disclaimer of Warranty shall not be af-

fected, and all rights and obligations shall be construed and enforced as if this

Limited Warranty did not contain the particular part or term held to be invalid.

If you experience difficulty with your system, call toll-free for customer assis-

tance: 1-800-843-3544 (U.S.A.) or +1 952 943 2252 (outside the U.S.A.)

If it is necessary to return the system for service, your Customer Service

Representative will give you a Return Authorization Number (RA) and shipping

instructions. Your warranty becomes effective the date you purchase your

system. If your sales receipt is not available, the date code on the product will

determine your warranty status.

800.843.3544 (USA) / +1.952.943.2252 (Outside USA) / 952.943.2174 (fax) / williamssound.com / info@williamssound.com /

10300 Valley View Rd. Eden Prairie, MN 55344

Williams Sound, Williams Sound Helping People Hear, “W” graphic, Pocketalker, SoundPlus, Motiva, TV Talker, Personal PA and Hearing Helper are registered trademarks of Williams Sound, LLC. No

claim is made to the exclusive right to use “Sound” apart from the mark as shown. © 2013 Williams Sound, LLC. CAT 002A

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