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Assignment 02 Assignment 02 Introduction to Business Information Systems INF1505 Semester 1 School of Computing IMPORTANT INFORMATION: This tutorial letter contains Assignment 02 for Semester 1

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  • Assignment 02

    Assignment 02

    Introduction to Business Information Systems

    INF1505

    Semester 1

    School of Computing

    IMPORTANT INFORMATION:

    This tutorial letter contains Assignment 02 for Semester 1

  • 2

    Assignment 02: Semester 1

    Assignment 02 Semester 1

    Due Date 10th April 2014

    Unique Assignment number 736406

    Study Material Chapters 8, 10 - 14

    Submission Procedure Mark-reading sheet or electronically via myUNISA

    Number of Questions 50

    Question 1

    is a supporting activity in the value chain.

    1. Operations

    2. Inbound logistics

    3. Technological development

    4. Service

    Question 2

    Using the model brings sellers and buyers together on the Web and collects

    commissions on transactions between these parties.

    1. merchant

    2. brokerage

    3. advertising

    4. mixed

    Question 3

    Using the model transfers the old retail model to the e-commerce world by using

    the medium of the Internet.

    1. merchant

    2. brokerage

    3. advertising

    4. mixed

  • Assignment 02: Semester 1

    3

    Question 4

    Which form of electronic commerce (e-commerce) is depicted in the following diagram?

    1. Business-to-Business (B2B)

    2. Consumer-to-Consumer (C2C)

    3. Consumer-to-Business (C2B)

    4. Government-to-Citizen (G2C)

    Question 5

    E-procurement is an example of the B2B e-commerce model.

    1. seller-side marketplace

    2. buyer-side marketplace

    3. third-party exchange marketplace

    4. trading partner agreement

    Question 6

    A market concentrates on a specific function or business and automates this

    function or process for different industries.

    1. vertical

    2. horizontal

    3. two-dimensional

    4. targeted

  • 4

    Question 7

    usually works with a smart card and the amount of cash stored on the chip can be

    recharged electronically.

    1. E-cash

    2. E-wallets

    3. E-checks

    4. Micropayments

    Question 8

    is a method for improving the volume or quality of traffic to a Web site.

    1. Extensible Markup Language (XML)

    2. Search Engine Optimization (SEO)

    3. Ad impression technology

    4. Agent technology

    Question 9

    The end result of the phase should give users and top management a clear view

    of what the problem is and how the information system will solve the problem.

    1. prototyping

    2. design

    3. requirements

    4. planning

    Question 10

    The final result of the economic feasibility study is the report.

    1. internal rate of return

    2. net present value

    3. cost-benefit analysis

    4. payback

    Question 11

    Are there any political repercussions of using the system? is a question that should be

    considered when assessing feasibility.

    1. economic

    2. technical

    3. operational

    4. legal

  • Assignment 02: Semester 1

    5

    Question 12

    A prototype is used to determine a systems technical feasibility.

    1. proof-of-concept

    2. Computer-Aided Systems Engineering (CASE)

    3. requirements-based

    4. selling

    Question 13

    The following diagram illustrates the conversion technique used when an

    information system is ready to be converted.

    1. parallel conversion

    2. phased-in-phased-out conversion

    3. plunge conversion

    4. pilot conversion

    Question 14

    is when end users develop their own information systems with little or no formal

    assistance from the information systems team.

    1. Sourcing

    2. Outsourcing

    3. Self-sourcing

    4. Insourcing

    Question 15

    divides a project into smaller functions, and developers cant go on to the next

    phase until the current phase is finished.

    1. Extreme Programming (XP)

    2. Rapid Application Development (RAD)

    3. Joint Application Development (JAD)

    4. Agile methodology

  • 6

    Question 16

    From the list below, HOW MANY are new trends in system analysis and design?

    Service-Oriented Architecture (SOA) Rapid Application Development (RAD) Extreme Programming (XP) Agile Methodology Request for Proposal (RFP) Request for Information (RFI)

    1. 4

    2. 5

    3. 3

    4. 6

    Question 17

    Using the Internet and Web protocols for Electronic Data Interchange (EDI) lowers the cost of

    documents.

    1. transmitting

    2. storing

    3. creating

    4. reviewing

    Question 18

    A company can purchase a (n) package that might include services from

    different vendors, but the e-distributor coordinates them into one package for customers.

    1. Enterprise Resource Planning (ERP)

    2. Supply Chain Management (SCM)

    3. Maintenance, Repair, and Operations (MRO)

    4. Electronic Data Interchange (EDI)

    Question 19

    Stores use ____ to get a customer to buy additional products that they might already be

    purchasing from a different store.

    1. competitive-selling

    2. cross-selling

    3. in-selling

    4. out-selling

  • Assignment 02: Semester 1

    7

    Question 20

    a. is the process of satisfying customers needs, building customer

    relationships, and increasing profits by designing goods and services that meet customers

    preferences better. It involves not only customers requests, but also the interaction

    between customers and the company.

    b. , allows customers to modify the standard offering, such as selecting a

    different home page to be displayed each time you open your Web browser.

    1. Personalization; Customization

    2. Demographics; Profiling

    3. Analysis; Personalization

    4. Customization; Profiling

    Question 21

    Knowing how to negotiate a business deal is an example of .

    1. tacit knowledge

    2. explicit knowledge

    3. data

    4. information

    Question 22

    The component of an Enterprise Resource Planning (ERP) system supplies

    information on production costs and pricing.

    1. manufacturing

    2. supply chain

    3. customer relationship management (CRM)

    4. e-commerce

    Question 23

    The component of an ERP system collects and analyzes relevant internal and

    external data and information.

    1. unified database

    2. supply chain

    3. CRM

    4. e-commerce

  • 8

    Question 24

    Not as well-defined by standard operating procedures Include a structured aspect that benefits from information retrieval, analytical models, and

    information systems technology

    The above statements are descriptive of decisions.

    1. structured

    2. semistructured

    3. unstructured

    4. ad-hoc

    Question 25

    Budget preparation is a management component of an organization.

    1. tactical; structured

    2. strategic management; semistructured

    3. operational management; unstructured

    4. senior management; unstructured

    Question 26

    Best and most effective course of action is chosen (from the practical alternatives). Analyze each alternative and its relationship (to the criteria to determine whether its

    feasible).

    Decision Support System (DSS) can be particularly useful in this phase.

    The above statements are descriptive of the phase of the decision-making process.

    1. intelligence

    2. design

    3. decision

    4. choice

  • Assignment 02: Semester 1

    9

    Question 27

    Study the following diagram depicting the components of a DSS. What do the letters A, B and

    C respectively represent?

    1. Executive Support System (ESS); knowledge base; user

    2. Group Support System (GSS); Model Management Software (MMS); end-user

    3. explanation facility; inference engine; dialogue manager

    4. database; model base; user interface

    Question 28

    Stevord Haller needs his dog breeding business to produce R10 000 each month. If he uses

    this outcome to determine the inputs, he relies on a (n) .

    1. what-if analysis

    2. exception reporting analysis

    3. sensitivity analysis

    4. goal-seeking analysis

  • 10

    Question 29

    The is responsible for specifying data requirements, what models are needed,

    and how these models might be used.

    1. managerial designer

    2. technical designer

    3. model builder

    4. end user

    Question 30

    Generally, managers perform six tasks for which an Executive Information System (EIS) is

    useful. One of these is .

    1. communicating via videoconferencing

    2. working in groups

    3. tracking inventory

    4. spotting trends

    Question 31

    The intervention aspect of a (n) reduce communication barriers and introduce

    order and efficiency into situations that are inherently unsystematic and inefficient such as

    group meetings and brainstorming sessions.

    1. EIS

    2. DSS

    3. GSS

    4. Geographical Information System (GIS)

    Question 32

    Digitized maps and oriented databases are two major components of a

    geographic information system (GIS).

    1. relational

    2. spatially

    3. hierarchical

    4. linear

    Question 33

    Tracking changes in ridership on mass-transit systems and analyzing demographic data to

    determine new voting districts is an example of a (n) GIS application.

    1. transportation and logistics

    2. government

    3. urban planning

    4. education planning

  • Assignment 02: Semester 1

    11

    Question 34

    When implementing a Management Support System (MSS), to ensure that key

    decision makers are involved in designing the MSS.

    1. keep the look and feel consistent

    2. hide complexity

    3. define objectives and benefits clearly

    4. keep the lines of communication open

    Question 35

    One of the requirements of a computer that can support Artificial Intelligence (AI) is to

    .

    1. derive solutions to problems by examining all possible outcomes

    2. anticipate human needs and respond to them

    3. communicate non-verbally with humans

    4. be able to deal with new situations based on previous learning

    Question 36

    An example of analysis involves entering a customer account number and

    having the system display the customers current balance.

    1. cause-and-effect

    2. lookup

    3. what-is

    4. what-if

  • 12

    Question 37

    The following diagram illustrates an expert system configuration. Identify component 'A'?

    1. User interface

    2. Explanation facility

    3. Inference engine

    4. Knowledge base

    Question 38

    In forward chaining, the condition is evaluated first.

    1. if

    2. then

    3. what

    4. else

    Question 39

    Some banks use a (n) system to qualify customers for loans, using parameters

    from past customers stored in a database.

    1. Case-Based Reasoning (CBR)

    2. personal agents

    3. intelligent agents

    4. expert systems

  • Assignment 02: Semester 1

    13

    Question 40

    Intelligent agents demonstrate , the ability to operate with minimum input.

    1. adaptability

    2. collaborative behavior

    3. mobility

    4. autonomy

    Question 41

    The figure depicted below illustrates that a person who is 38 years old is considered somewhat

    young and somewhat middle-aged. This is a typical example of .

    1. experts systems

    2. intelligent agents

    3. fuzzy logic

    4. genetic algorithms

    Question 42

    Neural network uses instead of that expert systems use.

    1. patterns; if-then-else rules

    2. fuzzy logic; heuristics

    3. case-based reasoning; intelligent agents

    4. backward chaining; forward chaining

  • 14

    Question 43

    was developed so that users could communicate with computers in their own

    language.

    1. Natural Language Processing (NLP)

    2. Artificial Intelligence (AI)

    3. Virtual catalog technology

    4. Personal agent technology

    Question 44

    Web server delivers information to users who have signed up for this service. Supported by many Web browsers. Also available from vendors. Delivers content to users automatically at set intervals or when a new event occurs.

    The above statements are descriptive of technology.

    1. pull

    2. push

    Question 45

    One major obstacle to using Virtual Reality (VR) technology is that not enough are

    currently available.

    1. educated users

    2. computers

    3. fiber-optic cables

    4. nanomaterials

    Question 46

    Radio Frequency Identification (RFID) tags have no internal power supply so

    they can be very small.

    1. Active

    2. Passive

    3. Internal

    4. Closed

    Question 47

    Worldwide Interoperability for Microwave Access (WiMAX) is based on the IEEE standard.

    1. 802.11a

    2. 802.11b

    3. 802.11n

    4. 802.16

  • Assignment 02: Semester 1

    15

    Question 48

    One advantage of grid computing is , meaning that if one node on the grid fails,

    another node can take over.

    1. improved reliability

    2. parallel processing

    3. scalability

    4. sharing

    Question 49

    Utility (on-demand) computing is similar to the Software as a Service (SaaS) model and

    provides services on demand.

    1. Internet

    2. marketing

    3. energy

    4. IT

    Question 50

    have been added to sports gear, such as tennis and golf balls and tennis

    rackets, to make them more durable and improve their responsiveness.

    1. Nanomaterials

    2. RFID tags

    3. Nanometers

    4. Data gloves