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Assignment 02
Assignment 02
Introduction to Business Information Systems
INF1505
Semester 1
School of Computing
IMPORTANT INFORMATION:
This tutorial letter contains Assignment 02 for Semester 1
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Assignment 02: Semester 1
Assignment 02 Semester 1
Due Date 10th April 2014
Unique Assignment number 736406
Study Material Chapters 8, 10 - 14
Submission Procedure Mark-reading sheet or electronically via myUNISA
Number of Questions 50
Question 1
is a supporting activity in the value chain.
1. Operations
2. Inbound logistics
3. Technological development
4. Service
Question 2
Using the model brings sellers and buyers together on the Web and collects
commissions on transactions between these parties.
1. merchant
2. brokerage
3. advertising
4. mixed
Question 3
Using the model transfers the old retail model to the e-commerce world by using
the medium of the Internet.
1. merchant
2. brokerage
3. advertising
4. mixed
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Assignment 02: Semester 1
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Question 4
Which form of electronic commerce (e-commerce) is depicted in the following diagram?
1. Business-to-Business (B2B)
2. Consumer-to-Consumer (C2C)
3. Consumer-to-Business (C2B)
4. Government-to-Citizen (G2C)
Question 5
E-procurement is an example of the B2B e-commerce model.
1. seller-side marketplace
2. buyer-side marketplace
3. third-party exchange marketplace
4. trading partner agreement
Question 6
A market concentrates on a specific function or business and automates this
function or process for different industries.
1. vertical
2. horizontal
3. two-dimensional
4. targeted
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Question 7
usually works with a smart card and the amount of cash stored on the chip can be
recharged electronically.
1. E-cash
2. E-wallets
3. E-checks
4. Micropayments
Question 8
is a method for improving the volume or quality of traffic to a Web site.
1. Extensible Markup Language (XML)
2. Search Engine Optimization (SEO)
3. Ad impression technology
4. Agent technology
Question 9
The end result of the phase should give users and top management a clear view
of what the problem is and how the information system will solve the problem.
1. prototyping
2. design
3. requirements
4. planning
Question 10
The final result of the economic feasibility study is the report.
1. internal rate of return
2. net present value
3. cost-benefit analysis
4. payback
Question 11
Are there any political repercussions of using the system? is a question that should be
considered when assessing feasibility.
1. economic
2. technical
3. operational
4. legal
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Assignment 02: Semester 1
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Question 12
A prototype is used to determine a systems technical feasibility.
1. proof-of-concept
2. Computer-Aided Systems Engineering (CASE)
3. requirements-based
4. selling
Question 13
The following diagram illustrates the conversion technique used when an
information system is ready to be converted.
1. parallel conversion
2. phased-in-phased-out conversion
3. plunge conversion
4. pilot conversion
Question 14
is when end users develop their own information systems with little or no formal
assistance from the information systems team.
1. Sourcing
2. Outsourcing
3. Self-sourcing
4. Insourcing
Question 15
divides a project into smaller functions, and developers cant go on to the next
phase until the current phase is finished.
1. Extreme Programming (XP)
2. Rapid Application Development (RAD)
3. Joint Application Development (JAD)
4. Agile methodology
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Question 16
From the list below, HOW MANY are new trends in system analysis and design?
Service-Oriented Architecture (SOA) Rapid Application Development (RAD) Extreme Programming (XP) Agile Methodology Request for Proposal (RFP) Request for Information (RFI)
1. 4
2. 5
3. 3
4. 6
Question 17
Using the Internet and Web protocols for Electronic Data Interchange (EDI) lowers the cost of
documents.
1. transmitting
2. storing
3. creating
4. reviewing
Question 18
A company can purchase a (n) package that might include services from
different vendors, but the e-distributor coordinates them into one package for customers.
1. Enterprise Resource Planning (ERP)
2. Supply Chain Management (SCM)
3. Maintenance, Repair, and Operations (MRO)
4. Electronic Data Interchange (EDI)
Question 19
Stores use ____ to get a customer to buy additional products that they might already be
purchasing from a different store.
1. competitive-selling
2. cross-selling
3. in-selling
4. out-selling
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Assignment 02: Semester 1
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Question 20
a. is the process of satisfying customers needs, building customer
relationships, and increasing profits by designing goods and services that meet customers
preferences better. It involves not only customers requests, but also the interaction
between customers and the company.
b. , allows customers to modify the standard offering, such as selecting a
different home page to be displayed each time you open your Web browser.
1. Personalization; Customization
2. Demographics; Profiling
3. Analysis; Personalization
4. Customization; Profiling
Question 21
Knowing how to negotiate a business deal is an example of .
1. tacit knowledge
2. explicit knowledge
3. data
4. information
Question 22
The component of an Enterprise Resource Planning (ERP) system supplies
information on production costs and pricing.
1. manufacturing
2. supply chain
3. customer relationship management (CRM)
4. e-commerce
Question 23
The component of an ERP system collects and analyzes relevant internal and
external data and information.
1. unified database
2. supply chain
3. CRM
4. e-commerce
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Question 24
Not as well-defined by standard operating procedures Include a structured aspect that benefits from information retrieval, analytical models, and
information systems technology
The above statements are descriptive of decisions.
1. structured
2. semistructured
3. unstructured
4. ad-hoc
Question 25
Budget preparation is a management component of an organization.
1. tactical; structured
2. strategic management; semistructured
3. operational management; unstructured
4. senior management; unstructured
Question 26
Best and most effective course of action is chosen (from the practical alternatives). Analyze each alternative and its relationship (to the criteria to determine whether its
feasible).
Decision Support System (DSS) can be particularly useful in this phase.
The above statements are descriptive of the phase of the decision-making process.
1. intelligence
2. design
3. decision
4. choice
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Assignment 02: Semester 1
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Question 27
Study the following diagram depicting the components of a DSS. What do the letters A, B and
C respectively represent?
1. Executive Support System (ESS); knowledge base; user
2. Group Support System (GSS); Model Management Software (MMS); end-user
3. explanation facility; inference engine; dialogue manager
4. database; model base; user interface
Question 28
Stevord Haller needs his dog breeding business to produce R10 000 each month. If he uses
this outcome to determine the inputs, he relies on a (n) .
1. what-if analysis
2. exception reporting analysis
3. sensitivity analysis
4. goal-seeking analysis
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Question 29
The is responsible for specifying data requirements, what models are needed,
and how these models might be used.
1. managerial designer
2. technical designer
3. model builder
4. end user
Question 30
Generally, managers perform six tasks for which an Executive Information System (EIS) is
useful. One of these is .
1. communicating via videoconferencing
2. working in groups
3. tracking inventory
4. spotting trends
Question 31
The intervention aspect of a (n) reduce communication barriers and introduce
order and efficiency into situations that are inherently unsystematic and inefficient such as
group meetings and brainstorming sessions.
1. EIS
2. DSS
3. GSS
4. Geographical Information System (GIS)
Question 32
Digitized maps and oriented databases are two major components of a
geographic information system (GIS).
1. relational
2. spatially
3. hierarchical
4. linear
Question 33
Tracking changes in ridership on mass-transit systems and analyzing demographic data to
determine new voting districts is an example of a (n) GIS application.
1. transportation and logistics
2. government
3. urban planning
4. education planning
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Question 34
When implementing a Management Support System (MSS), to ensure that key
decision makers are involved in designing the MSS.
1. keep the look and feel consistent
2. hide complexity
3. define objectives and benefits clearly
4. keep the lines of communication open
Question 35
One of the requirements of a computer that can support Artificial Intelligence (AI) is to
.
1. derive solutions to problems by examining all possible outcomes
2. anticipate human needs and respond to them
3. communicate non-verbally with humans
4. be able to deal with new situations based on previous learning
Question 36
An example of analysis involves entering a customer account number and
having the system display the customers current balance.
1. cause-and-effect
2. lookup
3. what-is
4. what-if
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Question 37
The following diagram illustrates an expert system configuration. Identify component 'A'?
1. User interface
2. Explanation facility
3. Inference engine
4. Knowledge base
Question 38
In forward chaining, the condition is evaluated first.
1. if
2. then
3. what
4. else
Question 39
Some banks use a (n) system to qualify customers for loans, using parameters
from past customers stored in a database.
1. Case-Based Reasoning (CBR)
2. personal agents
3. intelligent agents
4. expert systems
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Assignment 02: Semester 1
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Question 40
Intelligent agents demonstrate , the ability to operate with minimum input.
1. adaptability
2. collaborative behavior
3. mobility
4. autonomy
Question 41
The figure depicted below illustrates that a person who is 38 years old is considered somewhat
young and somewhat middle-aged. This is a typical example of .
1. experts systems
2. intelligent agents
3. fuzzy logic
4. genetic algorithms
Question 42
Neural network uses instead of that expert systems use.
1. patterns; if-then-else rules
2. fuzzy logic; heuristics
3. case-based reasoning; intelligent agents
4. backward chaining; forward chaining
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Question 43
was developed so that users could communicate with computers in their own
language.
1. Natural Language Processing (NLP)
2. Artificial Intelligence (AI)
3. Virtual catalog technology
4. Personal agent technology
Question 44
Web server delivers information to users who have signed up for this service. Supported by many Web browsers. Also available from vendors. Delivers content to users automatically at set intervals or when a new event occurs.
The above statements are descriptive of technology.
1. pull
2. push
Question 45
One major obstacle to using Virtual Reality (VR) technology is that not enough are
currently available.
1. educated users
2. computers
3. fiber-optic cables
4. nanomaterials
Question 46
Radio Frequency Identification (RFID) tags have no internal power supply so
they can be very small.
1. Active
2. Passive
3. Internal
4. Closed
Question 47
Worldwide Interoperability for Microwave Access (WiMAX) is based on the IEEE standard.
1. 802.11a
2. 802.11b
3. 802.11n
4. 802.16
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Assignment 02: Semester 1
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Question 48
One advantage of grid computing is , meaning that if one node on the grid fails,
another node can take over.
1. improved reliability
2. parallel processing
3. scalability
4. sharing
Question 49
Utility (on-demand) computing is similar to the Software as a Service (SaaS) model and
provides services on demand.
1. Internet
2. marketing
3. energy
4. IT
Question 50
have been added to sports gear, such as tennis and golf balls and tennis
rackets, to make them more durable and improve their responsiveness.
1. Nanomaterials
2. RFID tags
3. Nanometers
4. Data gloves