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Januka G.D.R U1015838 [email protected] MKT5000 Marketing Management Assignment – 2 MARKETING AUDIT On ECO - FUELING

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Page 1: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

MKT5000 Marketing Management

Assignment – 2

MARKETING AUDIT

On

ECO - FUELING

Name : Galbadage Don Rajith Januka

Student No : 0061015838

Page 2: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Table of contents 

Content Page No:

Overview 3

Marketing Objectives 4

Marketing Tactics 9

Marketing Timeline 11

Marketing Contingency’s 14

Reference 16

Table 18

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Page 3: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Overview and Executive summery

Eco-Fueling a Brisbane- based company that developed a new sophisticated ethonol Co-fueling

technology is planning to begin the next growth phase of expanding the market. The Product is

purely targeted at any kind of diesel engines through which the engine owner can reduce the

operating cost and increase the life time. It is understood by an environmental scan that there is a

very good market opportunity to introduce the product to the countries like Brazil and USA in

addition to Australia. Pricing and quantifying the sales, keeping the product cost within the

manageable range, establishing the distribution channel, Promoting investors and customers are

the major challenges ahead to win by the company.

As the product is related with the technological improvement there is a risk of being obsolete and

override by new invention. Therefore, it is very important to grab the market opportunity to as

soon as possible and tap all possible markets within a short period.

Industry ratios depicts that the net profit margin lies at 2% where company can only increase the

profit by targeting on number of sales units. All company infrastructure and budgetary provisions

needed to be designed to achieve the expected sales quantum or even above the expectation. This

paper is aimed at developing a marketing plan to explore the market opportunity created by E-

Cofueling technology in relation to diesel engines in an effective and efficient manner.

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Page 4: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Marketing Objectives

Product Objectives

Eco-Fueling’s Diesel Engine Retrofit kit (KIT) can be used for both new and old diesel engines.

KIT will Increases Fuel economy, Horsepower, longer engine life and torque as well as reduces

the emission of all type of diesel engines. The kit can be named as a Business component product

that is in the introductory stage.

The technology can be used with bio diesel, renewable diesel and used as a viable alternative to

specific emission reduction products such as Selective Catalytic Reduction. Buyers should make

aware of the product features uses and advantages.

Eco-Fueling’s next generation systems will allow carbon tracking and develop IP property

portfolio continuously enhancing the attractiveness of the technology.

The company will manage the upgrading process of the technology to next generation for its

clients. (E-Cofueling 2011), (Product Strategy 2011)

There are two income sources that Eco-Fueling can target from this product

1. Direct unit sales Income from selling the KIT

2. Royalty income from selling the technology to the Original Engine Manufactures –

Technology sales option is considered only when there is a failure in direct sales plan.

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Page 5: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Price Objectives

KIT Sales Pricing

 Pricing should equities the customer perception of return on their investment.

Price competitiveness with that of the competitive products would essential to

justify the price to the target market

Price per KIT = Fuel Cost saving per three years ( Assumed Customer Expectation)

(No of engine hours uses per year * Average diesel galloons consumption

per hour * Price per diesel galloon * Expected fuel saving % *

Three years)

Eco fueling is expected to have 10% saving on fuel cost based on the competitive product cost

saving & efficiency improvements status. (Ivco 2011). As per the Diesel fuel consumption

analysis, (Robert G, Virginia Tech 2007) an engine consumes an average of 22 liters per hour.

Price per diesel liter is USD 0.14 Cents (Australian institute of Petroleum 2011) assuming that

US$ and AU$ conversion rate is 1. If a diesel engines works for 3300 hours a year (10 hours a

day * 330 days a year) and the customers accepts the three years payback period eco fueling can

price the KIT at USD 3,050.

In another term, price of somewhat similar product in the market (H2 Booster 2011), (Eco fuel

Box 2010) is ranging from USD 595 to 2495. Since it is not 100% alternate, E-cofueling should

be able to charge at the highest possible price that the buyers willing to pay.

The gross profit and net profit margins of ten companies were analyzed (Table 1) GP margin is

observed in between 10% to 35% and NP margin is observed in between 0.07% to 7.26%. It is

assumed that E-Cofueling is having 25% GP margin after machinery depreciation. Even though

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Page 6: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

the industry average for Automobile and Bio technology gives 2% net profit margin (Date360

2005), (Reference for Business 2011). E-Cofueling targets to manage the Admin, Marketing and

distribution expenses to maintain industry NP margin of 2% after allocating 25% of the product

cost to selling and distribution expenses.

Distribution Objectives

Since the company is in the highly competitive market and the technology is subject to outdate

on a fast track, we try to exploit the maximum market opportunity within the minimum time

period. With that view, the company is targeting three countries to introduce the KIT.. Those are

Australia, USA and Brazil. As the mother country of E-Co fueling, market knowhow is the key

advantage in introducing to Australia. Being the world’s leading ethonol producing countries,

availability of established distribution channels and constant government support for renewable

energy and energy saving USA and Brazil is considered as more prospective countries to

introduce the KIT. (Bio Energy Wiki 2011),

Distribution in Australia

There are around 8,000 service stations in Australia. 89% of these service stations are

represented by 5 companies (ANZ 2011). E-cofueling is targeting to have 800 fuel stations as our

sales points in Australia that covers wide customer base. Negotiations to be done with above

companies to have a better distribution channel at a low cost.

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Page 7: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Distribution in Brazil

Since Brazil government is support is high in relation to ethonol related technology, we are

planning to access Petrobas and or Ulrtapar to distribute our KIT in brazil. Petrobas is a state

owned company where they have 6,000 Service stations in Brazil (Petrobras 2009), (Wikipedia

2011). Ultrapar owns 5,900 service stations in Brazil (Ultra 2010).We are targeting to select

1,200 service stations from Brazil as our sales points.

Distribution in USA

By targeting well established fuel distributers namely, Chevron having more than 8000 stations

(Chevron 2011),Citigo having 6000 Stations (CITGO 2010) Exxxon having 10,000 Stations in

USA (Exxon Mobile 2011) and Shell E-Cofueling is targeting about 2,500 service stations as

KIT sales points.

From above three countries it is targeted to have 4,500 sales points giving much attention to

demographical and geographical factors of each country (Wikipedia 2011). E-Co fueling sales

target for the first year is one average one unit per month from each station. The target per month

is increased to 2, 4 and 5 per station in the year 2, 3 and 4 respectively. By keeping lesser sales

points compared to number of fuel stations (About 10%) and achievable sales target, we make

the distribution channel more comfortable and flexible.

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Page 8: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Promotion Objectives

Company target is to do the maximum number of sales during a short period of time. Introducing

the product to the market and maximize the profit by high sales volume should be the objective

of the promotion. Promotional activities are targeted to be done in both Macro and Micro level.

Reaching government agencies and green pressure groups to educate about new product and its

impact on economy (Balance of payment) and the environment is targeted in macro level.

Making market awareness and creating a need to the society as whole and having solid public

relations are the main aim of macro level promotional program.

In Micro level, we have identified three major groups to be dealt with.

1. Fuel distributor companies – Budgetary provisions have been made to offer them up to

5% sales commission. So that the fuel distributors are having a good reason to market and

sale the KIT.

2. Fuel Station Managers and staff – Introductory Promotional program to motivate them to

sell the KIT.

3. Diesel Engine Owners – Using television advertising and telemarketing media releases,

participating to events, initial discounting create customer awareness and need.

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Page 9: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Marketing Tactics

1. Mark the price at $ 4500 and offer it for $ 3,049.9 as the introductory price. Use the “More

than 30% discount” banner in the marketing campaign.

2. Use the theme of “100% returns in just three years” throughout the whole marketing

campaign.

3. Introduce slabs to the distributor company commission entitlement percentage, based on the

number of sales achieved. These slabs have to be designed very carefully considering their

market size, ability to achieve and it should be time bound.

4. Introduce a competition between fuel station managers and offer a holiday package to Sri

Lanka for the first 10 fuel station managers who achieve 250 sales within one year. Offer gift

packs to the employees of the first 10 fuel stations, who achieve 250 sales within one year.

5. Prior to introduce the product to the general public we have to lineup and educate the

distribution channel about the product. Make them available with at least a sample product.

6. It is very costly and huge investment is needed to keep stocks in each and every sales point

other than the sample unit. Therefore stocks to be kept in maximum of 10 strategic locations

in each country.

7. Three years warranty period is to be provided for the KIT

8. Take part in green programs, and taking the membership in green related social organizations

and develop good personnel relationship.

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Page 10: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

9. Try to access and develop good relationship with AU, US and Brazil government agencies

key personnel who are working in relation to green concepts, emission standards, energy

saving.

10. Formally access all three government’s economic policy makers and make presentations on

the saving that the government can have in a year from the fuel cost by using the kit and its

effect on balance of payment in overall.

11. Design the Company website with more marketing prospects, highlighting the opportunities

that Individuals, Governments, Environment and Society that can have by using E-Cofueling

products. Further the web should invite for prospective distributers, who are interested to do

join hand with E-Cofueling.

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Page 11: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Marketing Time Line

Sales Target

Year 1 Year 2 Year 3 Year 4 Year 5

Total Sales Target (Units) 54,000 108,000 216,000 270,000 270,000

Australia 9,600 19,200 38,400 48,000 48,000

Brazil 14,400 28,800 57,600 72,000 72,000

USA 30,000 60,000 120,000 150,000 150,000

Per unit price and standard expenses structure

Description USD

Sales Price (SP) per unit $ 3,050

Cost Per Unit (75% from sales price) $ 2,288

Gross Profit per unit (25% Margin) $ 762

Selling Distri: & Marketing Exp per unit - S & D (25% from Cost per unit) $ 572

Maximum sales commission inbuilt in S & D expenses (5% of SP) $ 152

Allowed other S & D expenses per unit $ 420

Other Administration Expenses per unit (15/85 of S & D ) $ 101

Finance Cost per unit @ 4.5% ( Assuming that 20 MN plant to be financed) $ 7

Net Profit per Unit ( 2.8% Margin) $ 83

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Page 12: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Projected Statement of Income “$ 000”

Description Year 1 Year 2 Year 3 Year 4 Year 5

Sales Income 164,700 329,400 658,800 823,500 823,500

Cost Of Sales 123,525 247,050 494,100 617,625617,625

Gross Profits 41,175 82,350 164,700 205,875 205,875

Selling Distri: & Marketing

Exp

37,168 63,049 126,098 155,693 154,406

Administration Expenses 6,809 11,126 22,253 27,475 27,248

Finance Cost 1,800 1,800 1,800 1,800 1,800

Net Profit -4,602 6,374 14,549 20,907 22,421

Statement of Income is prepared based on the industry ratios and an additional $ 5 million is

allocated to initial marketing campaign. It is targeted to have 5,000 units of stocks to distribute

among 4,500 identified sales points. The estimated initial investment needed to build the stock is

USD 11.44 million. Further it is assumed to that the plant and machinery are to be setup using

the Australian government grant scheme (Australia Business Financing Center 1995 2011).

However, the company targeted to obtain loans from bank and other institutes and personal

lenders for USD 20 million to meet up initial expenses, in case of emergency and if needed to

bridge the gap between the government grant and the machinery cost. It is assumed that the

weighted average cost of capital (WACC) is 6% per annum. Even though the bank interest rate

lies at 4.5% (Trading Economics 2011) WACC assumed to lie high due to high personal loan

interest rate. It is necessary to keep at least 15 days stocks with the company and therefore net

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Page 13: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

profit does not reflect the net cash inflow. However, starting from second year it is possible to

start repaying the loans.

E-Co fueling has already allocated 5% commission from the sales price, to the distributing

company.

If a station manager sold 250units per year Eco- fueling earns USD 190,500 contribution from it.

Company can spent 5% from the same for Station’s manager’s holiday package and the other

staff gifts packs.

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Page 14: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Marketing Contingency’s

Failure in Promotion

Failure in promotion objective will not have long term impact as far as immediate corrective

actions are taken. It is possible to change the promotional tactics periodically and as it needed.

Even the company is having enough cushioning on the selling distribution and marketing

expenses to increase the distributer commission or to change over to a different promotional

campaign.

Failure in distribution

Even if the distribution in any two countries failed, it is possible to make the product feasible if

the company manages to sell more than 25,000 units per year with a tightened marketing budget

and more concentrated distribution channel. However, obtaining government grant to plant and

machinery is critical if the yearly sales falls below 50,000.

Failure in Pricing

If in case, the company made over pricing, it is possible to reduce the sales price by 10% provided

that the marketing and administration expenses are also reduced by same percentage. On the other

hand if the cost increases more than USD 50 per unit it marketing and administration provisions

have to be reducing to compensate the increasing production cost.

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Page 15: Assignment 2 Marketing Audit of Eco Fueling - Rajith Januka

Januka G.D.R U1015838 [email protected]

Failure in product

If incase, E-Cofueling unable to convince core product features and position the KIT in the

market as a component product, all promotion, pricing and distribution objectives has no

meaning. Then, as the final option, the company has to think of selling the concept to Original

diesel engine manufactures to recover the cost to maximum possible level. General Motors,

(General Motors 2011), (Energy Boom 2010), (USA Today 2011), Caterpillar (Caterpillar 2011),

John Deere (John Deere 2011),Yanmar (Yanmar 2010), Perkins Pacific (Perkins Pacific

2011), ,Isuzu (Isuzu 2011) and Detroit Diesel (Detroit Diesel 2008) are the main probable diesel

engine manufactures that E-Cofueling can look for.

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Januka G.D.R U1015838 [email protected]

Literature

1. Australia Business Financing Center (1995 2011),

<http://www.australiangovernmentgrants.org/programs.php>

2. Australian institute of Petroleum (2011), <http://www.aip.com.au/pricing/pdf/Weekly

%20Diesel%20Prices%20Report%20-%2002%20October%202011.pdf>

3. ANZ (2011),<http://www.anz.com/documents/economics/Service_Stations_Aug_2006.pdf>

4. Bio Energy Wiki (2011),<http://www.bioenergywiki.net/Ethanol_producers_by_country> ,

<http://www.bioenergywiki.net/Ethanol>

5. Caterpillar (2011), <http://www.cat.com/cda/components/fullArticleNoNav?

m=76100&x=7&id=285577>

6. Chevron (2011), <http://www.chevron.com/countries/usa/>

7. CITGO (2010), <https://www.citgo.com/CITGOforYourBusiness/RetailGasoline.jsp>

8. Data 360 (2005), <http://www.p360.org/dsg.aspx?Data_Set_Group_Id=498>

9. Detroit Diesel (2008), <http://www.detroitdiesel.com/>

10. E-Cofueling (2011), < www.ecofueling.com>

11. Energy Boom (2010), <http://www.energyboom.com/biofuels/general-motors-wants-

thousands-ethanol-stations-built-us>

12. Eco Fuel Box (2010), <http://www.ecofuelbox.com/en/all-ethanol-e85-conversion-kits.html>

13. Exxon Mobile (2011), <http://www.exxonmobilstations.com/mobileapps.php>

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Januka G.D.R U1015838 [email protected]

14. General Motors (2011), <http://www.gm.com/>

15. H2 Booster (2011), <http://h2booster.com/Diesel-Emissions-Retrofit-Kits_c5.htm>

16. Ivco (2011), <http://web.iveco.com>

17. Isuzu (2011), <http://www.isuzu.co.jp/world/corporate/engine/>

18. John Deere (2011), <http://www.deere.com/wps/dcom/en_US/regional_home.page>

19. Perkins Pacific (2011), <http://www.perkinspacific.com/>

20. Petrobras (2009), <http://www.petrobras.com.br/en/about-us/>

21. Product Strategy (2011), <http://www.product-strategy.net/>

22. Rrbert G, Virginia tech (2007)

<http://bsesrv214.bse.vt.edu/Grisso/FBM/Ext_Fuel_Prediction.pdf3>

23. Reference for Business (2011), <http://www.referenceforbusiness.com/encyclopedia/Per-

Pro/Profit-Margin.html>

24. Trading Economics (2011), <http://www.tradingeconomics.com/australia/interest-rate>

25. Ultra (2010), <http://www.ultra.com.br/Ultra/Show.aspx?

id_canal=gAgkcdWmhxjtFuqEKR/bEg==>

26. USA Today (2011), < http://www.usatoday.com/money/industries/energy/environment/2008-

02-26-ethanol_N.htm>

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Januka G.D.R U1015838 [email protected]

27. Wikipedia (2011), <http://en.wikipedia.org/wiki/Ethanol_fuel_in_Brazil>,

<http://en.wikipedia.org/wiki/Brazil>, <http://en.wikipedia.org/wiki/Australia>,

<http://en.wikipedia.org/wiki/United_States>

28. Yanmar (2010), <http://www.yanmar.com/>

Tables

Table 1

INCOME STATEMENT ANALYSISINDUSTRY SPECIFIC 

COMPANY NAME CURRENCY GP RATIO NP RATIO

AUTOCHINA INTERNATIONAL LTD USD "000" 10.07% 7.26%CAFFYNS GBP "000" 14.57% 1.20%HONDA MOTORS CO LTD USD MN 27.30% 6.38%PENDRAGON PLC GBP MN 13.96% 1.76%TECH OPS SEVCON INC USD "000" 35.01% 1.26%TITAN INTERNATIONAL INC USD "000" 12.92% 0.07%TOROTRAK PLC GBP "000" 24.48% 0.75%TOYOTA MOTORS CORPORATION USD MN 15.72% 0.78%AB VOLVO   23.78% 5.86%CHAMBERLIN PLC GBP "000" 18.68% 2.27%

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