Assignment 2College canteen

Class:

Group:

Member:

(Group photo)

Research objectives

– Problem statement• A perceived gap exists between what the

students expect and the service that the canteen are providing

– Research objectives• Find out the students’ usage pattern of

canteen• Investigate the service satisfaction level

of canteen• Identify areas of improvement needed for

the canteen

Secondary data

Secondary data

Primary dataPrimary data

Background• There is a general perception ................ identify

what and how to improve the current situation.

• This research would help:– To understand ….– …..– …..

• Our schedule of this research would be as follows: (The Gantt chart)

Methodology• We would collect both secondary and primary

data in this research.

• Secondary data– Sources of secondary data are …….. (Appendix 1, if

needed). – We use these sources because

• ….• ……

• Primary data– The primary data would be collected using

questionnaires (See Appendix 2, 3 ..) in face-to-face interview with students who are our friends.

– All together, we interview ?? students.

• Sampling method– ?? – We use this method because …..

• (Reason 1)• (Reason 2)• …

• We then tabulate our findings (Appendix 4) for analysis

Findings

Frequency of using canteen

5 days &above65%

Less than2 days15%

2 - 4 days20%

Another finding

0

10

20

30

40

50

60

70

80

90

第一季度 第二季度 第三季度 第四季度

东部西部北部

Conclusion

1. The major dissatisfied canteen service is ????

2. Another conclusion

3. Another factor

Recommendations

• Recommendation 1

• Recommendation 2

• Recommendation 3

References