asset management in the urban waste sector...

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CYPRUS 2016 Limassol, 23-25 June, 2016 ASSET MANAGEMENT IN THE URBAN WASTE SECTOR IN PORTUGAL The role and contribution of the regulator J.F. Seixas Instituto Superior Técnico V. Sousa Instituto Superior Técnico M.L. Silva ERSAR F. Lobo ERSAR J. Silva ERSAR N.M. Almeida Instituto Superior Técnico S.I.R.S. Santos EMAC

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CYPRUS 2016 Limassol, 23-25 June, 2016

ASSET MANAGEMENT IN THE URBAN WASTE SECTOR IN PORTUGALThe role and contribution of the regulator

J.F. SeixasInstituto Superior Técnico

V. SousaInstituto Superior Técnico

M.L. SilvaERSAR

F. LoboERSAR

J. SilvaERSAR

N.M. AlmeidaInstituto Superior Técnico

S.I.R.S. SantosEMAC

CYPRUS 2016 Limassol, 23-25 June, 2016

PRESENTATION INDEX

1. Introduction

2. Asset management

3. Portuguese urban waste framework

3.1. The sector

3.2. The regulation

4. Discussion

4.1. The performance indicator system

4.2. The life cycle cost of waste collection equipment

5. Final remarks

CYPRUS 2016 Limassol, 23-25 June, 2016

1. INTRODUCTION

Infrastructure Stakeholders

UsersReliability, quality, cost

Owner/InvestorProfitability, 

compliance with demand and regulations 

Government

Service level, vulnerability, regulatory control

General Public

Environment, social equity

CYPRUS 2016 Limassol, 23-25 June, 2016

2. ASSET MANAGEMENT

Vital context: business/activity objectives, policies and market; legal and regulatoryrequirements; socio-cultural context; performance and risk goals

Important interface: motivation; communication; roles and responsabilities; knowledge; experience; competence andcapability; leadership; teamwork

Important interface: life cycle cost; investment criteria, value of assetperformance

Important interface: reputation/image; moral and etics constraints; socio-cultural andenvironmental impact

Important interface: condition; performance level; hazards and opportunities; processes, protocols and activities

PhysicalAssets

CYPRUS 2016 Limassol, 23-25 June, 2016

Integrated

Holistic

Systematic

Systemic

Performance-based

Risk-informed

Optimal

2. ASSET MANAGEMENT

CYPRUS 2016 Limassol, 23-25 June, 2016

2. ASSET MANAGEMENT

Corporatemanagement

Manage asset portfolio

Manage asset systems

Manage assets

Organizational strategic goals

Capital investment optimizationand sustainability planning

Sustained performance and riskoptimization

Optimize life cycle activitiesCreateacquireCreateacquire

UtilizeUtilize MaintainMaintainRenewDisposeRenewDispose

CYPRUS 2016 Limassol, 23-25 June, 2016

3.1. The sector

Management model Number of

utilities Municipalities

covered Area covered Population served

Population density

[-] [-] [km2] [1000 hab] [hab./km2] Waste Disposal

Multimunicipal concession 12 180 49 198 6 672 136 Muncipal or intermunicipal companies 8 71 32 194 2 099 65 Association of municipalities 3 23 4 860 1 220 251 Total 23 274 86 252 9 991 151

Waste Collection

Municipal concession 1 5 2 225 58 26 Muncipal or intermunicipal companies 18 19 6 230 1 310 210 Association of municipalities 2 17 4 764 204 43 Municipal or intermunicipal services 7 8 3 206 992 309 Municipality 231 231 72 910 7 495 103 Total 259 280 89 335 10 059 138

CYPRUS 2016 Limassol, 23-25 June, 2016

3.2. The regulation

DATA PERFORMANCE

Observations Asset Management System

Identification dRU01ab Identification of the utility dRU02ab Governance model dRU03b System user dRU04ab Type of area X Information on demand dRU05ab Shareholders positions dRU06ab Contract period Households dRU07b Households with waste collection X Information on service dRU08ab Households with selective waste collection X Information on service dRU09ab Existing households X Information on demand Complaints dRU10ab Complaints and suggestions X x Information on service dRU11ab Replies to complaints and suggestions X x Information on service Waste amount dRU12ab Total waste collected X Information on service dRU16ab Packages selectively collected X Information on service dRU17b Waste collected conveyed for recycling X Information on service dRU24b Unseparated waste collected X Information on service dRU26b Package collection goal X Vehicles, equipment and their use dRU28ab Distance covered by the vehicles X x Information use dRU29ab Number of waste collection vehicles X Information on resources dRU30b Installed waste collection vehicles capacity X Information on resources dRU31ab Waste collection vehicles CO2 emissions x X Information use dRU32ab Number of containers washed X x Information use dRU33ab Number of containers X Information on resources

DATA PERFORMANCE

Observations Asset Management System

Energy dRU36b Fuel consumed x X Information use Economy dRU39b Average cost of the waste management service X Information on service dRU40ab Average family income dRU41ab Total revenue dRU42ab Total expenditure X Information on service Human resources dRU44ab Waste management service in-house personnel X Information on service dRU45ab Waste management service outsourcing personnel X Information on service Infrastructures dRU46ab Number of ecopoints X Information on resources dRU47ab Number of ecocenters X Information on resources dRU52ab Number of transfer stations X Information on resources dRU54b Installed container capacity X Information on resources Certifications dRU55ab Environmental management system certification X dRU56ab Quality management system certification X dRU57ab Health and safety management system certification X dRU58ab Other certification X

CYPRUS 2016 Limassol, 23-25 June, 2016

3.2. The regulation

INDICATOR DATA PERFORMANCE Assets Management System

Costumer relation adequacy Service accessibility RU01b Service coverage dRU07b / dRU09ab X RU02ab Selective collection coverage dRU08ab / dRU09ab X RU03b Affordability to the service dRU39a / dRU40ab Service Quality RU04ab Waste containers cleaning dRU32ab / dRU33ab X RU05ab Replies to written complaints dRU11ab / dRU10ab X x

Service Sustainability Economic RU06ab Coverage of total costs dRU41ab / dRU42ab X Infrastructure RU07b Waste packaging recycling dRU16ab / dRU26b X RU11ab Waste collection vehicles renewal dRU28ab / dRU29ab x X RU12b Waste collection vehicles efficient use dRU24b / dRU30b x X Human resources production RU13b Adequacy of human resources (dRU44ab + dRU45ab) / dRU12ab X

Environmental sustainability Natural resources use efficiency RU14b Efficient energy use dRU36b / dRU24b x X Pollution prevention RU16b Greenhouse gas emissions dRU31ab / dRU24b x X  

CYPRUS 2016 Limassol, 23-25 June, 2016

0

10

20

30

40

50

60

70

1.2‐1.7

1.7‐2.2

2.2‐2.6

2.6‐3.1

3.1‐3.5

3.5‐4

4‐4.5

4.5‐4.9

4.9‐5.4

5.4‐5.8

Fractio

n [%

]

Loading capacity per tonne of waste collected [m3 / t.year]

4.1. The performance indicator system

0

10

20

30

40

50

60

701.5‐2.9

2.9‐4.3

4.3‐5.7

5.7‐7.2

7.2‐8.6

8.6‐10

10‐11.4

11.4‐12.8

12.8‐14.2

14.2‐15.6

Fractio

n [%]

Fuel consumption per  tonne of waste collected [toe x 1000 / t.year]

051015202530354045

1.24

‐2.24

2.24

‐3.25

3.25

‐4.25

4.25

‐5.25

5.25

‐6.26

6.26

‐7.26

7.26

‐8.27

8.27

‐9.27

9.27

‐10.27

10.27‐11

.28

Fractio

n [%

]

Fuel consumed per house serviced [toe x 1000 / house.year]

05101520253035404550

0.6‐1

1‐1.3

1.3‐1.6

1.6‐2

2‐2.3

2.3‐2.7

2.7‐3

3‐3.4

3.4‐3.7

3.7‐4.1

Fractio

n [%]

Loading capacity per house serviced [m3 / house.year]

Mainly rural Balanced Mainly urban

0

10

20

30

40

50

60

7.7‐36.3

36.3‐64.8

64.8‐93.4

93.4‐122

122‐150.6

150.6‐179.1

179.1‐207.7

207.7‐236.3

236.3‐264.9

264.9‐293.4

Fractio

n [%]

Container capacity per tonne of waste collected [m3 /1000 x t.year]

0

10

20

30

40

50

60

70

7.3‐23.7

23.7‐40.1

40.1‐56.5

56.5‐73

73‐89.4

89.4‐105.8

105.8‐122.2

122.2‐138.6

138.6‐155

155‐171.4

Fractio

n [%]

Container capacity per house serviced [m3

/1000 x house.year]

CYPRUS 2016 Limassol, 23-25 June, 2016

4.1. The performance indicator system

y = 76.344x + 20.418R² = 0.3192

y = 97.236x ‐ 5.866R² = 0.591

y = 61.956x + 32.814R² = 0.0752

0

50

100

150

200

250

0 0.5 1 1.5 2

Cost [€

/t.year]

Waste per house [t/house.year]

Mainly rural

Balanced

Mainly urban

0

5

10

15

20

25

30

35

17.15‐23

.48

23.48‐29

.82

29.82‐36

.15

36.15‐42

.49

42.49‐48

.83

48.83‐55

.16

55.16‐61

.5

61.5‐67.83

67.83‐74

.17

74.17‐80

.5

Fractio

n [%]

Loading capacity used [%]

Mainly rural

Balanced

Mainly urban

CYPRUS 2016 Limassol, 23-25 June, 2016

4.2. The life cycle cost of waste collection equipment

0

20

40

60

80

100

120

1 2 3 4 5 6 7

Fuel con

sumption [l/100 km

]

Age[Years]

Truck A

Truck B

Truck C

Truck D

Truck E

Truck F

Truck G

30

40

50

60

70

80

90

100

110

10000 15000 20000 25000 30000 35000 40000 45000

Fuel con

sumption [l/100 km

]

Distance covered [km/year]

Truck A

Truck B

Truck C

Truck D

Truck E

Truck F

Truck G

0

1

2

3

4

5

6

2010 2011 2012 2013 2014 2015

Cost per distance [€

/km]

Year[‐]

Truck A

Truck B

Truck C

Truck D

Truck E

Truck F

Truck G

0

20,000

40,000

60,000

80,000

100,000

120,000

Truck C Truck D Truck E Truck F Truck G

Average yearly cost [€/year]

Fuel Maintenance Financing Depreciation

CYPRUS 2016 Limassol, 23-25 June, 2016

Asset Management Strategy & Planning

Asset Management Decision Making

Asset Knowledge

Organization& People

Risk & Review

Organisational Strategic Plan

Operate

MaintainDispose

Acquire

Customers Legislation Investors Commercialenvironment

Lifecycle Delivery

5. FINAL REMARKS

CYPRUS 2016 Limassol, 23-25 June, 2016

Understanding needs and 

expectations of stakeholder 

4.2

Organisational Environment

Policy 5.2

Understanding the organisation and its 

context 4.1

Determining the scope of the asset management 

system 4.3

Asset management objectives 

6.2.1

Leadership and commitment 

5.1

Planning to achieve asset management 

objectives (SAMP)  6.2.2

Actions to address risks & 

opportunities for asset management 

system 6. 1

Management of change 8.2

Organisational roles, 

responsibilities and authorities 

5.3

Competence, 7.2

Communication 7.4

Information requirements 

7.5

Documented Information 

7.6.1

Creating and updating 7.6.2

Control of documented information 

7.6.3

Resources 7.1

Awareness 7.3

Operational planning and control

8.1

Outsourcing 8.3

Monitoring, measurement, analysis & evaluation 

9.1

Internal audit 9.2

Management review 9.3

Preventive action 10.2

Continual improvement 

10.3

Nonconformity and corrective action 

10.1

PlanningProcesses

SupportProcesses

OperationProcesses

EvaluationProcesses

Improvement Processes

CYPRUS 2016 Limassol, 23-25 June, 2016

Planos e objetivos organizacionais

Plano estratégico e objetivos da gestão de ativos

Planos de gestão de ativos

Implementação dos planos de gestão de ativos

Portfólio de ativos

Avaliação do desempenho e melhoria

Política da gestão de ativos

Planos para o desenvolvimento de um sistema de gestão de ativos + suporte relevante

Sistema de gestão do risco + elementos de suporte relevantes

4.3. Elementos

CYPRUS 2016 Limassol, 23-25 June, 2016

Gestã

o de a

tivos

Padrões de serviço

Gestão financeira

Sustentabilidade ambiental

Gestão do risco

Apreciação do desempenho técnico

Gestão e desenvolvimento da organização

Plano de gestão do negócio

Desempenho técnico do ativo/sistema

Padrões/níveis de serviço guiam os investimentos na aquisição/substituição de ativos e estratégias de O&M

Custos de investimento, O&M, depreciação, etc.

Metas financeiras a atingir

Investimentos para respeitar os requisitos ambientais

Práticas ecologicamente sustentáveis (aquisição, O&M, desativação)

Dimensão, condição e desempenho técnico do sistema de ativos

Riscos relacionados os ativos e com a prestação de serviços 

Desempenho técnico do ativo/sistema

Comparação do desempenho técnico e “benchmarking”Sistema de gestão da informação

Processos/procedimentos de requerimento de recursos humanos

Recursos humanos

4.2. Relações

CYPRUS 2016 Limassol, 23-25 June, 2016

5.2. Planos

Plano de gestão do risco

Plano do ciclo de vida

Plano de conservação/reabilitação

Plano de aquisições

Plano de inspecção e monitorização

Custo de aquisição

Custo de operação

Custo de conservação

Modelo de degradação

Modelo de procura

Modelo de nível de serviço

Plano de comunicação e consulta

Plano de auditorias

Plano de substituição/desativação

Modelo de decisão Custo de fim de vida

Plano de informação

Planos complementares