asset based community development (abcd) in the … based community development (abcd) in the...

Asset Based Community Development (ABCD) in the Library September 16, 2016 Chat Transcript Cindy Mediavilla:Great music--thanks! Every day is a little better with Frank Sinatra. Chuck - Infopeople Project:Thanks to Breezy Denise Davis:Who doesn't like Frank! Cindy Mediavilla:Or Nat King Cole . . . Laura Cook:Hello Laura Cook:It says Laura, but it is me, Luren Dickinson, representing Beaumont denise dorn:despite having the volume up full, I can barely hear this presentation. Mary Augugliaro - Infopeople:If you are having audio issues, you can call in: 888-450-5996 passcode 264311# Mary Augugliaro - Infopeople:The slides and handout for today’s webinar are available here https://infopeople.org/civicrm/event/info?reset=1&id=611 Cindy Mediavilla:What has happened in Casa Blanca since Dias de las Artes? Have community relationships continued? What has been the library’s continued role? Sabah Eltareb:the capacity inventory you mentioned - is this a joint endeavor open to the entire community? How long is the process? Who facilitates? Would you share any lessons learned from your lefforts? Cindy Mediavilla:Thank YOU! denise dorn:who initiates this process? The town, the conty, the library? denise dorn:county, sorry denise dorn:how was it determined to be needed? (I came in late, so this may have been covered0 Lisa Palombi:How do you transition front line staff from perceiving our patrons as customers to seeing them as citizens with untapped resources? Joline Buechler:Should our volunteers has a designated number of training hours Ann:So as a result of this experience do you see more people coming to the library and/or

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AssetBasedCommunityDevelopment(ABCD)intheLibrarySeptember16,2016ChatTranscript

CindyMediavilla:Greatmusic--thanks!EverydayisalittlebetterwithFrankSinatra.Chuck-InfopeopleProject:ThankstoBreezyDeniseDavis:Whodoesn'tlikeFrank!CindyMediavilla:OrNatKingCole...LauraCook:HelloLauraCook:ItsaysLaura,butitisme,LurenDickinson,representingBeaumontdenisedorn:despitehavingthevolumeupfull,Icanbarelyhearthispresentation.MaryAugugliaro-Infopeople:Ifyouarehavingaudioissues,youcancallin:888-450-5996passcode264311#MaryAugugliaro-Infopeople:Theslidesandhandoutfortoday’swebinarareavailableherehttps://infopeople.org/civicrm/event/info?reset=1&id=611CindyMediavilla:WhathashappenedinCasaBlancasinceDiasdelasArtes?Havecommunityrelationshipscontinued?Whathasbeenthelibrary’scontinuedrole?SabahEltareb:thecapacityinventoryyoumentioned-isthisajointendeavoropentotheentirecommunity?Howlongistheprocess?Whofacilitates?Wouldyoushareanylessonslearnedfromyourlefforts?CindyMediavilla:ThankYOU!denisedorn:whoinitiatesthisprocess?Thetown,theconty,thelibrary?denisedorn:county,sorrydenisedorn:howwasitdeterminedtobeneeded?(Icameinlate,sothismayhavebeencovered0LisaPalombi:Howdoyoutransitionfrontlinestafffromperceivingourpatronsascustomerstoseeingthemascitizenswithuntappedresources?JolineBuechler:ShouldourvolunteershasadesignatednumberoftraininghoursAnn:Soasaresultofthisexperiencedoyouseemorepeoplecomingtothelibraryand/or

Page 2: Asset Based Community Development (ABCD) in the … Based Community Development (ABCD) in the Library September 16, 2016 Chat Transcript Cindy Mediavilla:Great music--thanks! Every

AssetBasedCommunityDevelopment(ABCD)intheLibrarySeptember16,2016ChatTranscript

attendingprogramsofferedoutsidethe4wallsofthelibrary?RochesterPublicLibrary:Howdidyougetrepresentativesfromallthedifferentneighborhoodsinvolvedinitially?Weretheylibrarypatrons?SabahEltareb:FollowinguponLisa'squestion-howareyoumeasuringsuccess?communitysupport?increasedlibraryinvolvementwithissues,meetings,etc.?CindyMediavilla:ItsoundslikeABCDcomplimentstheHarwoodmethodofcommunityengagement.HaveRiversidestaffbeentrainedbyHarwood?And,ifso,howdoABCDandHarwoodcompare?denisedorn:JustlearnedaboutHarwoodthispastweek,andIthoughtitsoundedsimilar.LisaPalombi:Youhaven'tmentionedanydrawbacksorproblems.Werethereanybumpsintheroadthatweresignificantenoughtoincorporateintheplanningforthenextproject?Ann:Thankyou!denisedorn:Thankyou!DarlaWegener:ThanksTonya.Greatwork!DeniseDavis:Thissoundsveryscalable.Isthatafairobservation?LisaPalombi:Thankyou!SabahEltareb:Sorryfortheconfusion-ImeantfollowinguponAnn'squestion(notLisa's)butmyerrordidn'tphaseyou.Lastqusetion-istherefundingnowbulitintoyourbudgetforthis?JolineBuechler:Enjoyedthis,veryinformative.ThankyouDeniseDavis:Thanks!denisedorn:morelike26neighbohoodsin26years,ifthefirstprojecttook10months!Liz:thankyou

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