assessment in the workplace - ucl

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Assessment in the Workplace Dr Gavin Johnson Consultant Gastroenterologist UCLH Senior Lecturer in Medical Education UCL 1

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Page 1: Assessment in the Workplace - UCL

Assessment in the Workplace

Dr Gavin Johnson

Consultant Gastroenterologist UCLH

Senior Lecturer in Medical Education UCL

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Page 2: Assessment in the Workplace - UCL

Objectives

1) Discuss the evolution of workplace-

based assessment

2) Argue the pros and cons of WPBA

3) Improve the utility of WPBA

4) Evaluate the utility of WPBA

5) Appreciate the changing role of WPBA

in 2012

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Page 3: Assessment in the Workplace - UCL

Why assess doctors?

• Public confidence

– Scepticism of profession to self-regulate (Smith 1998)

– Better measures of quality of practice (Scally 1998)

• Evidence of competence/inform progression

– Tomorrow’s doctors (GMC 1998, 2003)

• To drive learning (Van der Vleuten 2000)

• To improve trainee confidence

• To rebuke legal challenges (Tweed and Miola 2001)

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Page 4: Assessment in the Workplace - UCL

The Metro Front Page 2011

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Page 5: Assessment in the Workplace - UCL

The Metro Front Page 2011

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Page 6: Assessment in the Workplace - UCL

Assessment – Miller 1990

DOES

SHOWS HOW

KNOWS HOW

KNOWS

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Page 7: Assessment in the Workplace - UCL

DOES

SHOWS HOW

KNOWS HOW

KNOWS

KNOWLEDGE

COMPETENCE

PERFORMANCE

Assessment – Miller 1990

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Page 8: Assessment in the Workplace - UCL

DOES

SHOWS HOW

KNOWS HOW

KNOWS

MSF, ACAT

OSCE, miniCEX

Best answer MCQ

T/F MCQ

Assessment – Miller 1990

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Page 9: Assessment in the Workplace - UCL

WPBA – the origins

• Chart stimulated recall

– ABEM >1983

• Multisource feedback

– Business and industry >1993

• miniCEX

– Norcini >1995

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Page 10: Assessment in the Workplace - UCL

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Page 11: Assessment in the Workplace - UCL

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Page 12: Assessment in the Workplace - UCL

MSF

DOPS

CbD

miniCEX

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Page 13: Assessment in the Workplace - UCL

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Curriculum

Communication skills

Procedural Skills

Team Work

Clinical judgement & decision-making

Clinical skills

Knowledge

Teaching Skills

Audit

Interpretative Skills

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Page 14: Assessment in the Workplace - UCL

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Curriculum

Communication skills

Procedural Skills

Team Work

Clinical judgement & decision-making

Clinical skills

Knowledge

Teaching Skills

Audit

KBA

TO

MSF

AA DOPS

mini-CEX

mini-CEX, MSF

CBD, ACAT

Interpretative Skills CBD

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Page 15: Assessment in the Workplace - UCL

WPBA

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Page 16: Assessment in the Workplace - UCL

• In vivo

– higher up Miller’s pyramid

• Educational Impact (facilitate feedback)

• Drive learning

• Gather evidence:

– inform decision making

– Re-sample borderline trainees

• Practical/Cheap

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Page 17: Assessment in the Workplace - UCL

Educational Impact – Cbd Comments • “Very helpful to receive constructive feedback on outpatient

encounters + letter written to GP.”

• “Helpful to receive structured feedback on consultation in

outpatient clinic”

• “Valuable exercise covering ground not previously covered

in other assessments.”

• “Useful assessment. A useful way to document

conversations and assessments taking place on a daily

basis.”

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Page 18: Assessment in the Workplace - UCL

Educational Impact – Cbd Comments • “Very helpful to receive constructive feedback on outpatient

encounters + letter written to GP.”

• “Helpful to receive structured feedback on consultation in

outpatient clinic”

• “Valuable exercise covering ground not previously covered

in other assessments.”

• “Useful assessment. A useful way to document

conversations and assessments taking place on a daily

basis.”

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Page 19: Assessment in the Workplace - UCL

Feedback

Kolb 1984

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Page 20: Assessment in the Workplace - UCL

• Time – trainee, assessor

• Space – appropriate areas for discussion

• Conflict - Turning supervisors into assessors

• Reliability – calibrating assessors, faculty

development

• Validity – being used incorrectly/en masse

• Formative assessments summative

decisions

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Page 21: Assessment in the Workplace - UCL

WPBA

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Page 22: Assessment in the Workplace - UCL

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Page 23: Assessment in the Workplace - UCL

“The profession is rightly suspicious of the use of reductive

‘tick-box’ approaches to assess the complexities of

professional behaviour, and widespread confusion exists

regarding the standards, methods and goals of individual

assessment methods…This has resulted in widespread

cynicism about WBA within the profession, which is now

increasing”

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Page 24: Assessment in the Workplace - UCL

WPBA

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Page 25: Assessment in the Workplace - UCL

Improving and Evaluating WPBA

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Page 26: Assessment in the Workplace - UCL

Van der Vleuten (1996)

• Reliability – are the scores reproducible?

• Validity – does it measure the knowledge, skills and

attitudes it was designed to cover?

• Educational Impact – does assessment drive

learning?

• Practicality/Cost – is assessment feasible an

acceptable?

w = ‘weighting’ depending on context

Utility = Rw × Vw × Iw × Pw

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Page 27: Assessment in the Workplace - UCL

Validity •To improve:

– Match objectives and to

assessments

– Pilot

– Collaborate in the

development of the

assessment

•To measure:

– Question trainees and

assessors

– Correlation between

similar performance traits

within assessment

– Correlation between

different assessments

measuring similar traits

e.g. CbD and ACAT

– Do scores improve over

time? 27

Page 28: Assessment in the Workplace - UCL

Reliability

•Train assessors

•Use grounded

descriptions of

performance

•Increased number of

assessments

•Increase number of

assessors

• Gather a large number of

assessments

– Generalisability theory

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To improve:

To measure:

Page 29: Assessment in the Workplace - UCL

Ask a stupid question, you’ll get a stupid answer: Construct alignment improves the performance of WPBA

J Crossley, GJ Johnson, JR Booth, WB Wade

Medical Education 2011

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Page 30: Assessment in the Workplace - UCL

ACAT ratings CMT 2008-9 - Overall Clinical Judgement

Well below expectations 0.0%

Below expectations 0.0%

Borderline 0.1%

Meets Expectations 18.8%

Above expectations 55.0%

Well above expectations 26.0%

n=13,977

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Page 31: Assessment in the Workplace - UCL

Hypothesis

‘WPBA reliability improves when the

assessor’s rating uses anchor statements

based on clear descriptors of

performance, rather than on a scale based

on what was expected by the assessor’

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Page 32: Assessment in the Workplace - UCL

Methods (1)

• RCP Nationwide electronic portfolio

• WPBA form had both old and new scales

• Data extracted and anonymised

• ‘Real world assessments’

• All years of higher speciality training

• Generalisability theory used to calculate reliability for both old and new rating scales

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Page 33: Assessment in the Workplace - UCL

Methods (2) : ACAT Anchor Statements

Below level expected during

Foundation Programme

Trainee required frequent supervision to

assist in almost all clinical management

plans and/or time management

Performed at the level expected

at completion of Foundation

Programme / early Core Training

Trainee required supervision to assist in

some clinical management plans and/or time

management

Performed at the level expected

on completion of Core Training /

early Higher Training

Supervision and assistance needed for

complex cases, competent to run the acute

care period with senior support

Performed at the level expected

during Higher Training

Very little supervising consultant input

needed, competent to run the acute care

period with occasional senior support

Performed at the level expected

for completion of Higher Training

Able to practise independently and provide

senior supervision for the acute care period

Page 34: Assessment in the Workplace - UCL

Results (1)

• mini-CEX, n = 3185

• CbD, n = 4513

• ACAT, n = 3235

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Page 35: Assessment in the Workplace - UCL

Results (2) : mini-CEX

Number of CbDs 3 6 9 12

R co-efficient – old rating 0.55 0.71 0.78 0.83

R co-efficient – new rating 0.77 0.87 0.91 0.93

Page 36: Assessment in the Workplace - UCL

Results (3) : CbD

Number of CbDs 3 6 9 12

R co-efficient – old rating 0.48 0.65 0.73 0.78

R co-efficient – new rating 0.73 0.84 0.89 0.92

Page 37: Assessment in the Workplace - UCL

Results (4) : ACAT

Number of CbDs 3 6 9 12

R co-efficient – old rating 0.21 0.35 0.44 0.52

R co-efficient – new rating 0.36 0.53 0.63 0.70

Page 38: Assessment in the Workplace - UCL

Conclusion from Study

• The reliability of WPBA improves

significantly when the ratig for Overall

Performance is based on the stage of

training (with descriptive anchor

statements) rather than a scale based on

‘what was expected’ by assessor

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Page 39: Assessment in the Workplace - UCL

Feasibility •To improve:

length of

assessments

number of

required assessments

– Embed in working day

– Facilitate process • handheld

•To measure:

– Question trainees and

assessors

• Questionnaires

• Focus groups

• Interviews

– Assessment form data

• Duration

• Satisfaction

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Page 40: Assessment in the Workplace - UCL

Educational Impact •To improve:

– Faculty development

– Find time!

– Encourage free text

boxes to be completed

(reflective practice)

– Discuss at appraisal

•To measure:

– Question trainees and

assessors

– Evaluate quality of free

text entries

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Page 41: Assessment in the Workplace - UCL

Challenges 2012

• Too many WPBA

• Ratings removed

• Only ‘anchor statements’

• Difficult to use to inform progression

• Legal challenges 41

Page 42: Assessment in the Workplace - UCL

Where do we go? • Clarity – purpose and benefits

• Train the assessors

• Use formatively only – ? reliability irrelevant

• Educational Supervision

• Progression needs to be the opinion of an

‘expert’ and evidence based

• ARCP decision need to stand up to legal

scrutiny 42

Page 43: Assessment in the Workplace - UCL

Conclusions • Boom…to bust?

• There are established benefits

– Educational Impact

• Consensus needed on how summative

decisions are reached

– But this must be evidence based

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