ASPRI CEO Roundtable ConferenceProfiting through Human Capabilities

- Robert Yap, Chairman & CEO, YCH Group

Goodwood Park Hotel, Arundel Room | 28 October 2011

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• Challenges in Talent Management &

Scalability for Growing Companies

• Sharing Session

YCH Case Study

RISE Culture

Extended Family Enterprise

Agenda

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Scalability & Rapid Regionalization

Achieving growth or expansion in accelerated time

Maintaining consistency in org. culture

Institutionalizing knowledge

Accountability measures

Leadership

Operations or Market-focused?

Globalization

Choice of talents – management styles and versatility

Change management

Common Issues

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Strategic Roadmap

Alignment of leadership team

Communicating the vision

Culture shaping

Stakeholder engagement

Government support

Leverage schemes and assistance for maximum scalability

SPRING, EDB & IE Singapore

Pro-business regulations

A Top-down Strategy

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Inspire• A Common Vision

• Talent Management

Inculcate• A sense of „mind over matter‟

• Entrepreneurship: Optimism

with Calculated Risks

Imitate• Mimic the best companies

• Shortcut the learning process

Initiate• Find a niche in your industry

and be the forerunner

Making the Quantum Leap

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Reducing Growing Pains

Systems & Infrastructure• Achieve Economies of scale (esp. across countries)

• Standardization & Consistency: Reduce complexities

• Automation: Quick replication of human skills

Strong Culture• A Values System that can withstand

time and pressure

• Direction to guiding the organization

during major transformation

• Foundation support for Talents to give

their best shot

Succession Planning• Build Pipeline of talents

• Job rotation for exposure

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YCH Asia Pacific Network

YCH Group

Perth

Malaysia, Johor,

KL,Penang

Indonesia,Jakarta,

Surabaya,

Medan,

Cibitung

Suzhou, Kunshan,

Hangzhou

Shenzhen, Hong Kong

Philippines,Manila

Thailand, Bangkok

North Asia

Greater China

ASEAN

Xiamen

Singapore

India

Sydney

Australasia

Shanghai

Taiwan, Hsinhsu

Tianjin

Chengdu

Korea

End-to-End Supply Chain Mgt

YCH provides Integrated

Logistics and End-to-

End Supply Chain

Management services

through a holistic suite

of supply chain

solutions to world-class

MNCs.

Award-winning Proprietary

Innovative SCM Solutions:

INTRIBUTION®,

INTRABUTION®,

RETROGISTICS®

Complementary

Value-creating

Innovations & Solutions:

7PL™, ZIM™, ePOD™,

V-Hub™, Y-Merge™

YCH Integrated

End-to-End Supply

Chain Management

Award-Winning HeritageTestimony to Supply Chain

Excellence

6 Innovation

Dev‟t Awards

IT Leaders

Award

Singapore

Quality Class

eSCM Award

Asia Logistics

Hall of Fame

Award

ISO 14001

OHSAS 18001

ISO 9001

ISO28000Corporate

HR Award

National IT

Award

National

Training

Award

Singapore

Innovation

Class

CIO 100

Award

Zero GST

Licence

(Type III)

Frost &

Sullivan

ASEAN 4

Logistics

Awards

Supply Chain

Asia

Asian 3PL of

the Year

Ernst &

Young

Entrepreneur

of the Year

World-Class MNC Clients

ElectronicsConsumerChemicals

/Healthcare

National

Infocomm

Award

Vietnam

TradeFIRST

Premium

ASEAN Business Awards –

Most Admired Large

Enterprise (Innovation)

Top Winner of

IDC Enterprise

Innovation

Awards

Singapore Business Awards

‘Enterprise of the Year’

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How it all started …

29 Nov 2007 | Business Times Supp Pg 6TT Club House to House Mag Dec 2003

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The YCH Story of Evolution

1995 – 2005

Supply Chain

Management

1955

Passenger

Transportation

YAP CHWEE HOCK

TRANSPORT AND

GENERAL

CONTRACTORS

1980s - 1990s

Integrated Total

Logistics Service

Provider

Your Partner in Total Logistics™

2005 onwards

Supply Chain

Solutions

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Our RISE philosophy

YCH Heritage

• More than 56 yrs old

• Spirit of Enterprise

• Never-say-die

attitude

• 先 苦 后 甜

“Teach a man to fish

rather than give him

a fish”- Education: Key to Going

Where You Want To Be™

- Nurturing the Young

- Raising the bar for SCM

professionals

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• Importance of bonding

• Sense of ‘family’ and belonging

• Mantra of “inclusivity”

• Engaging our YCHees

• Preparing for the long haul

• Business Continuity: Ownership and Management can coexist

• Demonstrating accountability and fairness based on meritocracy

Creating an Extended Family Enterprise

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Innovating to Survive

Quality &

Innovation

Our passion for supplychain

excellence fuels the company to

stay ahead of competition and

industry developments

YCH’s

core

competitive

advantage

… and our

strategic

enabler for

growth and

scalability

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Our Ongoing Journey of Innovation

Innovating to Survive

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YCH DistriPark @ Chennai, Sriperumbudur, India

YCH DistriPark @ Yangshan Free Port, Shanghai, China

YCH Signature DistriParks across the region

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CHINA

INDIA

Australia

New

Zealand

Philippines

Korea

Japan

Indonesia

ThailandVietnam

Malaysia

SingaporeCorporate HQ r i se @ych

Hong Kong

Taiwan

Several gateways to connect the entire

Greater China region

CHINA

Our Asia Pacific Network

Growth Engines

of the World

Calcutta

Chennai

Hyderabad

Pune

INDIA

Presence in 13 Key Cities

and expanding

Delhi / Noida / Gurgaon

Ahmedabad

Bangalore

Mumbai

Cochin

Strategy

Being

“ASSET-RIGHT”

ASEAN

Specialization

Emerging Growth Markets

and Developing Countries

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The Logistics Superhighway™

BT, 9 & 15 Oct 2008

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Passion & Spirit of Enterprise

Asia Logistics Hall of Fame World EOY

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Keep Running !

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Fighting the Big Boys …

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To successfully do business in the Asia Pacific, companies must

know how to align with country interests and local culture

attributes and respond in a timely, adaptable manner ..

For YCH, what has worked for us:

1) Timing the Market

2) Dedicated team that truly understands

the AP region

3) Robust processes and award-winning,

proprietary IT systems and SCM solutions

4) Well-established Networks and

Infrastructure

Last mile partnerships, developing local

talents, investment in strategic long-term

assets, and leveraging industry initiatives

Timing and Understanding the Market

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“As we constantly enhance our end-to-end SCM offerings for our

world-class customers and adapt to the

everchanging supplychain environment,

our YCH expansion strategy will be shaped by continuous innovation,

market responsiveness and sustainable growth

– the very characteristics of a dynamic, living enterprise.”

--- Robert Yap, Chairman & CEO at the Singapore Business Awards 2011

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where suppl ainyconnects™ch

Visit us at www.ych.com