askme guide to students' frequently asked questions (2014 ...€¦ · revisedaugust,28,14!!...

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Revised August2814 "Where do I get a...?" TCard Office Room 2122, William G. Davis Building 9055694975 The TCard is your U of T photo ID. It’s used for academic purposes, facility access, student activities and services. It’s also a library card and a smartcard, so you can carry cash on it and use it to purchase photocopies, computer printing, laundry services and vending services on campus, as well as meal plan dollars. Find your UTORid on your TCard. To activate it, you must go to UTORID and use the secret activation key (SAK) issued by the TCard office at the time you receive your TCard. UHIP card Register online and print out your card. Find the link at uoft.me/uhip. UHIP is a health insurance plan that gives international students coverage that’s similar to OHIP. If you have questions, visit the International Education Centre, Davis Building, Room 1103. Locker RAWC change rooms Davis hallways (purchase through UTMSU) Parking passes Parking and Transportation Services, Alumni House, Room 108 Cellphone Some cellphone providers include: Mobilicity, Wind Mobile, Koodoo, Rogers, Bell, Telus, Public Mobile, and Virgin Mobile. It’s best to visit their websites for full details and to compare plans in advance. On campus, the UTM Bookstore (214 College St.) sells phones and plans (Bell, Virgin). Map For an interactive and mobilefriendly online map, go to map.utoronto.ca. There is a printable map available under the link ‘Other Maps’. “Where is the closest...?” Prayer space CCT 2 nd floor, separate for male and female Multifaith Prayer Space, beside Copy & Print Centre Convenience Store Convenience Store Inc. (1063 Dundas St. W) Bank TD Canada Trust (2200 Burnhamthorpe Road) CIBC (4040 Creditview Road) Scotiabank (2225 Erinmills Parkways) RBC (1224 Dundas St. W) Bank of Montreal (2146 Burnhamthorpe Road) HSBC (1675 The Chase) Bank machine UTM offers two Scotiaback ATMs in the Meeting Place and the Student Centre. Programs & Services What are orientation options? UTMSU: Frosh week, registration closes September 2 nd Student Life: Welcome Week, services/clubs/groups all over campus OUT@UTM: Queer Orientation, dates TBA IEC: International Orientation, dates TBA

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Page 1: ASKme Guide to Students' Frequently Asked Questions (2014 ...€¦ · RevisedAugust,28,14!! "WheredoI&get&a...?"&& & TCardOffice! Room!2122,!William!G.!Davis!Building! 905,569,4975!

   

Revised  August-­‐28-­‐14  

 "Where  do  I  get  a...?"      TCard  Office  Room  2122,  William  G.  Davis  Building  905-­‐569-­‐4975  The  TCard  is  your  U  of  T  photo  ID.  It’s  used  for  academic  purposes,  facility  access,  student  activities  and  services.  It’s  also  a  library  card  and  a  smartcard,  so  you  can  carry  cash  on  it  and  use  it  to  purchase  photocopies,  computer  printing,  laundry  services  and  vending  services  on  campus,  as  well  as  meal  plan  dollars.  Find  your  UTORid  on  your  TCard.  To  activate  it,  you  must  go  to  UTORID    and  use  the  secret  activation  key  (SAK)  issued  by  the  TCard  office  at  the  time  you  receive  your  TCard.    UHIP  card  Register  online  and  print  out  your  card.  Find  the  link  at  uoft.me/uhip.  UHIP  is  a  health  insurance  plan  that  gives  international  students  coverage  that’s  similar  to  OHIP.  If  you  have  questions,  visit  the  International  Education  Centre,  Davis  Building,  Room  1103.    Locker  

• RAWC  change  rooms  • Davis  hallways  (purchase  through  UTMSU)  

 Parking  passes  Parking  and  Transportation  Services,  Alumni  House,  Room  108    Cellphone  Some  cellphone  providers  include:  Mobilicity,  Wind  Mobile,  Koodoo,  Rogers,  Bell,  Telus,  Public  Mobile,  and  Virgin  Mobile.  It’s  best  to  visit  their  websites  for  full  details  and  to  compare  plans  in  advance.  On  campus,  the  UTM  Bookstore  (214  College  St.)  sells  phones  and  plans  (Bell,  Virgin).          

Map  For  an  interactive  and  mobile-­‐friendly  online  map,  go  to  map.utoronto.ca.  There  is  a  printable  map  available  under  the  link  ‘Other  Maps’.      “Where  is  the  closest...?”    Prayer  space  

• CCT  2nd  floor,  separate  for  male  and  female  • Multifaith  Prayer  Space,  beside  Copy  &  Print  

Centre    Convenience  Store  

• Convenience  Store  Inc.  (1063  Dundas  St.  W)    

Bank  • TD  Canada  Trust  (2200  Burnhamthorpe  Road)  • CIBC  (4040  Creditview  Road)  • Scotiabank  (2225  Erinmills  Parkways)  • RBC  (1224  Dundas  St.  W)  • Bank  of  Montreal  (2146  Burnhamthorpe  Road)  • HSBC  (1675  The  Chase)  

 Bank  machine  UTM  offers  two  Scotiaback  ATMs  in  the  Meeting  Place  and  the  Student  Centre.        Programs  &  Services    What  are  orientation  options?  

• UTMSU:  Frosh  week,  registration  closes  September  2nd  

• Student  Life:  Welcome  Week,  services/clubs/groups  all  over  campus  

• OUT@UTM:  Queer  Orientation,  dates  TBA  • IEC:  International  Orientation,  dates  TBA  

       

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What  is  UTMSU?  Where  is  UTMSU?      The  University  of  Toronto  Mississauga  Students’  Union  (UTMSU)  is  the  union  that  represents  undergraduate  students.  It  coordinates  events  and  campaigns  and  provides  a  number  of  services:  Used  Book  Exchange,  Health  and  Dental  Plans  and  discounted  entertainment  tickets  and  passes  (i.e.  movies  and  Canada's  Wonderland.)  UTMSU  office  is  first  floor  of  the  Student  Centre.      How  do  I  opt-­‐out  of  my  student  health  insurance  plan?  You  may  opt-­‐out  of  health  benefits  and  receive  a  refund  of  the  fees  charged  to  you  only  if  you  are  covered  by  another  comparable  plan.  Anyone  may  request  a  refund  of  the  dental  fees.  Instructions  are  on  UTMSU  website.  Deadline  for  fall  session  is  October  3rd.    International  students  should  ask  IEC.    Where  can  I  go  if  I  am  having  problems  and  need  to  talk  to  someone?  Orientation  and  coming  to  university  can  be  a  huge  transition  and  may  be  overwhelming  for  some  students.  You  may  feel  you  would  like  to  talk  to  someone.  Here  are  some  places  you  can  go:  

• Health  &  Counselling  Centre,  Davis  Building,  Room  1123A    

How  do  I  get  a  job  on  campus?  Visit  the  online  job  listings  at  CLN.  For  questions  about  your  job  search,  visit  the  Career  Centre,  Davis  Building,  Room  3094  Note:  You  will  need  to  have  activated  your  UTORid  to  access  the  job  listings.    How  do  I  find  out  about  volunteer  opportunities?  

• Career  Centre  • Community  Engagement  Projects,  Department  

of  Student  Life  • Ulife  • Co-­‐Curricular  Record  • Career  Learning  Network  

 Academics  &  Courses    Do  tutorials  and  practicals  start  the  first  week  of  classes  (September  8-­‐12)?  

• Attend  classes  you’re  registered  in  unless  you  receive  notification  from  your  professor.  Check  Blackboard.  

Who  can  I  talk  to  about  academic  concerns?  • Academic  advisors  in  the  Office  of  the  Registrar  • Learning  Strategists  in  the  Robert  Gillespie  

Academic  Skills  Centre  • Department-­‐specific  undergraduate  advisors  

 How  do  I  check  which  classes  I’m  enrolled  in?  You  need  to  check  your  ROSI  account  online.  If  you  are  having  problems  with  any  of  your  courses,  you  should  contact  the  Office  of  the  Registrar.    Where  can  I  buy  my  textbooks?  

• UTMSU  Used  Book  Exchange,  Student  Centre  • UTM  Bookstore,  Davis  Building,  1st  floor  

 Travel  &  Transportation    How  do  I  use  the  UTM  Shuttle  Bus?  The  UTM  stop  is  in  front  of  the  Instructional  Building.  The  St.  George  stop  is  in  front  of  Hart  House,  7  Hart  House  Circle.  At  the  University  of  Toronto  Mississauga  (UTM),  get  your  tickets  from  the  Info  Booth  in  the  Student  Centre  or  at  the  kiosk  outside  IB.  On  the  St.  George  campus,  get  your  tickets  and  information  at  The  HUB  in  Hart  House.  You  can  buy  monthly  passes  in  Rm.  2097  of  the  Davis  Building.  Note:  UTM  students  travel  free  with  their  valid  TCard.  For  all  other  students  a  one-­‐way  ticket  is  $6.    Students  can  also  use  a  PRESTO  card  on  the  transit  services.    PRESTO  cards  allow  transit  customers  to  pay  their  fare  using  a  convenient,  electronic,  reloadable  smartcard.  The  PRESTO  card  can  be  used  on  subways,  buses,  and  streetcars.  PRESTO  can  be  purchased  online  or  at  GO  stations.      Money  &  Fees    Where  do  I  pay  my  fees?  Pay  your  fees  at  a  bank,  either  in  person  or  through  online  banking.  Print  your  fees  invoice  from  your  ROSI  account.  Find  answers  to  your  questions  on  the  Fees  website:              

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Computers  &  Email    Where  can  I  use  a  computer?  

• Library,  2nd  floor  • Instructional  Building,  2nd  floor  • Circuit  Break  Café  computer  lab  

 How  do  I  set  up  my  email?  You  set  up  your  U  of  T  email  at  the  same  time  as  you  activate  your  UTORid.  Do  this  at  utorid.utoronto.ca.      Computer  and  email  related  support  is  available  at  the  Computing  Services  Help  Desk,  CCT,  Room  3133;  905-­‐828-­‐5344    What  is  the  U  of  T  Portal?  What  is  Blackboard?  The  U  of  T  Portal,  also  referred  to  as  Blackboard,  is  an  online  tool  used  by  professors  and  students  to  share  information,  post  assignments  and  articles,  post  marks  and  communicate  with  each  other.  Professors  usually  indicate  whether  or  not  they  have  Blackboard  content  during  their  first  lecture.      Food  &  Meal  Plans    What  is  there  to  eat  on  campus?  http://map.utoronto.ca/utm.  Look  at  food  options.      Where  do  I  sign  up  for  a  meal  plan?  Download  the  UTM  Campus  Value  Plan  Brochure,  complete  the  attached  form,  and  bring  to  UTM  Hospitality  and  Retail  Services  Office,  Davis  Building,  Room  3127    Where  can  I  microwave  my  food?  The  food  map  highlights  all  of  the  microwaves  on  campus.  

• Blind  Duck  Pub  • Coleman  Commons,  OPH  • The  Meeting  Place  • Circuit  Break  Café,  CCT  

 Where  can  I  refill  by  waterbottle?  The  food  map  highlights  all  of  the  microwaves  on  campus.    

• IB,  2nd  floor  • Library  • Davis  Building,  psychology  corridor  • Circuit  Break  Café  washroom  • RAWC  multi-­‐purpose  room  hallway  • Meeting  Place  • Coleman  Commons,  OPH  

 Building  Codes  These  codes  appear  on  the  printed  campus  map  and    are  used  in  the  timetables  and  course  lists.    Code   Building  AX   Academic  Annex  XX312   Central  Utilities  Plant  CC   Communication,  Culture  &  Technology  DH   Deerfield  Hall  XX325   Erindale  Hall  DW   Erindale  Studio  Theatre  XX302   Forensic  Anthropology  Field  School  HM   Hazem  McCallion  Academic  Learning  Centre  IB   Instructional  Centre  KN   Kaneff  Centre  XX301   Lislehurst  NE   North  Building  XX317   Paleomagnestism  Laboratory  RA   RAWC  XX333   Terrence  Donnelly  Health  Science  Complex  WC   Alumni  House  XR   Student  Centre  DV   William  G.  Davis  Building          

             

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Find  a  larger  map  at  uoft.me/map  and  an  interactive,  mobile-­‐friendly  map  at  map.utoronto.ca.