as400 client manual
DESCRIPTION
AS400 CLIENT MANUAL. From the internet, open www.capitalbusinesscredit.com. For assistance, contact our Helpdesk (954) 660-7400. Click on “ Client Access ” & “ Access your Account ”. For assistance, contact our Helpdesk (954) 660-7400. - PowerPoint PPT PresentationTRANSCRIPT
AS400AS400CLIENT CLIENT MANUALMANUAL
From the internet, open
www.capitalbusinesscredit.com For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Click on “Client AccessClient Access” & “Access your Access your
AccountAccount”For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Page displays firewall caution. Click “Here” to connect to AS400
AS400 Sign On ScreenEnter USER IDUSER ID & Password.Password.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Main ScreenMain ScreenFor assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
1.Customer 1.Customer InquiryInquiry
(Displays customers’ detailed informationincluding History and A/R Detail Screen)
Select 1. Customer Inquiry1. Customer Inquiry -press Enter.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Search Options:Search Options:– ““A”A” (customer name)– ““I”I” (customers by exact Capital Business Credit’s account number)– ““P”P” (customers by phone)– ““S”S” (customers by State)– ““Z”Z” (customers by zip code)
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Select “A”“A” for Customer Name -Press Enter
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System displays all available names according to the search criteria.
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Select “I”“I” and enter customer number. **If customer number is not known, press F6 to view customer
reference** For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
List of Client’s customers display in alphabetical order.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select “P”, enter area code, first 3 numbers of “P”, enter area code, first 3 numbers of phone numberphone number -press Enter
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System displays list of customers starting with the specified telephone number.
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Select “S”“S” to search customer database by State. Enter State, and press Enter.
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System displays clients in the State and name specified.
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2. History Inquiry2. History Inquiry (On line summary ageing of a customer. Includes outstanding balance, current credit decision, disputes, and pay trends & habits)
Select 2. History Inquiry2. History Inquiry -press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
On Customer #, press F6F6 to search by Customer.
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Type customer name and press F2 F2 to search database. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays all customers found under specified
criteria. Select customer and press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays full customer number, press Enter.
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System displays detail credit information.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Credit line amount, date line expires, date line was set and amount of available credit.
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SOA =Single Order Approval informationSOA =Single Order Approval information (total amount and date the last SOA expired) –if any.
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Any codes on this section indicate credit has been Declined,Declined, Withdrawn, or all approvals expiredWithdrawn, or all approvals expired.. Refer to Code Reference
Sheet. See Code Reference Sheet
Total amount owing, amount currentcurrent but not yet due, and amounts past due (if any).
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HighHigh =highest amount owed,=highest amount owed, Curr HalfCurr Half = Present half of the = Present half of the yearyear ( (January through June,January through June, OR OR July through DecemberJuly through December).).
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Prev HalfPrev Half =previous half (6 months prior)For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Prior HalfPrior Half =up to 18 months prior to current half.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Tot PayTot Pay = Total amount of checks received and applied to customer’s accounts.
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Disc%Disc% =percentage of total discounts applied.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Curr%Curr% = Percentage of total cleared payments received (not past due) For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
1-30% thru 91%1-30% thru 91% = total cleared payments received which were past due.
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Avg dys lateAvg dys late = Average days beyond terms which customer pays invoices. 00 indicates customer pays on time.
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TermsTerms = standard customer selling term. See Term Codes for descriptions.
See Term CodesSee Term Codes
Date of last invoice posted to customer’s Date of last invoice posted to customer’s accountaccount.. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Press F4F4 to bring list of all selections available.
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Press F2F2 to bring Master Credit Summary. All open A/R’s, disputes, and credits (if any) are shown. Press F12F12 to go back to previous
screen. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Press F16 (shift F4)F16 (shift F4) to display Customer Totals. If client has multiple client
numbers, the screen displays a sum total for all customers outstanding with the client.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
3. A/R Detail Inquiry –Open3. A/R Detail Inquiry –Open (Displays OPEN account receivables)
4. A/R Detail Inquiry –Paid4. A/R Detail Inquiry –Paid (Displays CLOSED account receivables)
From the Main Screen, select 3. A/R Detail Inquiry -3. A/R Detail Inquiry -OpenOpen For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select “1”“1” to search by Invoice number order, enter Customer number and press Enter.
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D&B =Customer’s Dun & Bradstreet rating and date the rating D&B =Customer’s Dun & Bradstreet rating and date the rating was entered.was entered. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Item #Item # =invoice number.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
CdCd= describes item. See Collection/Item Codes.See CodesSee Codes
Itm Dt Itm Dt =Date of Item.=Date of Item.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
RR= Risk Balance (F-Factors, C-Client Risk)For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
TrmTrm =Term codes (see Term Codes for description).See Term CodesSee Term Codes
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Amount due on invoiceAmount due on invoiceFor assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System will display a “$”“$” sign IF cash or adjustment applies. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Assg#Assg# = The assignment number, open invoice, or credit memo purchased under Capital Business Credit
. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Date when a cash or adjustment transaction occurred. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Clt totClt tot =Total amount customer owes client.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Press F16 (F16 (shift F4shift F4)) to view all paid Accounts Receivables. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays all information available on paid A/R’s, including check and assignment number.
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TC TC =Transaction Code,=Transaction Code, CC CC =Collection Code=Collection Code ((see Transaction Code Sheetsee Transaction Code Sheet))
See Codes
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Press F9F9 to search for a specific invoice. At prompt, enter invoice number and press Enter.
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5. INVOICE SEARCH5. INVOICE SEARCH (Allows client to search for open and/or
invoices. Identifies customer number where invoice was posted.)
Select 5. Invoice Search5. Invoice Search –press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
At Invoice SelectionInvoice Selection type invoice number and press Enter. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Assn# Assn# = Assignment number the invoice was purchased under by Capital Business Credit, LLC.
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Press X X to view Invoice Details.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Invoice information displays. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Amount due. If invoice is closed, field will be blank and PREVPREV will display before the Assignment
number. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
TCTC =Transaction Code, CCCC =Collection Code. See Transaction Code Sheet for full details on codes. See CodesSee Codes
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6.6. MASTER CLIENT MASTER CLIENT SUMMARY AGEINGSUMMARY AGEING (Displays and Summarizes all active clients for a specific customer, including a summary ageing for each client.)
Select 6. Master Client Summary Ageing6. Master Client Summary Ageing –press Enter. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Enter Customer number and your client number –press Enter.
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Ageing summary displays. ***All amounts display in thousand of dollars (000’s omitted)******All amounts display in thousand of dollars (000’s omitted)***
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Total amount owing for the customer. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Total amount of total owing at client’s risk (recourse).For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Total amount of approval outstanding for the customer. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Type XX to view Customer History –press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
A/R History. See History Inquiry (Section 2) for detailsSee History Inquiry (Section 2) for details
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7. CLIENT SUMMARY 7. CLIENT SUMMARY AGEINGAGEING (Displays summary ageing of all customers with
open balances for the client.)
Select 7. Client Summary Ageing7. Client Summary Ageing –press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Total amount owing for the customers.Total amount owing for the customers.
All amounts display in thousand of dollars (000’s omitted)All amounts display in thousand of dollars (000’s omitted)
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Total amount past due from 1 to 121+ days.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
For clients with multiple numbers, press F6F6 to select.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays all client numbers, select desired client with an XX and press Enter.
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System displays customers, if there is none, caption displays:“Client has no active customers”.“Client has no active customers”.
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8.CLIENT RISK BY CUSTOMER8.CLIENT RISK BY CUSTOMER
(Alphabetical listing of all customers with client risk.)
Select 8. Client Risk by Customer8. Client Risk by Customer –press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
All clients with risk balance display. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
CreditCredit = Line of credit amount for the customer.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
EE =Expired line of credit for customer.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
A/R BalA/R Bal = total amount owing for the customer.
Cred AvlCred Avl = Available credit for the customer.
RiskRisk = total amount outstanding.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
At client prompt, press F4F4 to access all program selections available. I.E., Select “A”“A” to view A/R Details, press Enter.
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System automatically enters the selected option. Press Enter to view details.
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Select 55 to view all past due invoices (arranged by due date order).
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System displays all available information on past due invoices.Press F12F12 to cancel.
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9.CLIENT AGEING BREAKDOWN9.CLIENT AGEING BREAKDOWN (Detailed breakdown of client’s ageing.)
Select 9. Client Ageing Breakdown9. Client Ageing Breakdown –press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays client number. Press Enter to view Ageing Summary Breakdown.Ageing Summary Breakdown.
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A/R History and percentages outstanding against the total A/R balance.
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System by default displays client’s 5 largest customers. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Receivable amount for each of the 5 largest customers and percentages outstanding against the total balance for the client.
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Breakdown aging of the past due items.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Current receivables and percentages against total A/R balance.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Press F10F10 to print 18-Month Breakdown18-Month Breakdown.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays print confirmation . Press F3F3 to exit.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
10. Credit Order 10. Credit Order EntryEntry
(Submit Credit Orders)
Select 10. Credit Order Entry10. Credit Order Entry -press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays your client number, press F5F5 to bring all customers.
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System displays customers in alphabetical sequence. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Type customer name, i.e. Holden and press F2F2 Select customer and press Enter.
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System displays Customer Number –press Enter For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Order AmtOrder Amt enter amount request, i.e, 10000 (no commas). Tab over.
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Requested Line Amt:Requested Line Amt: enter line of credit (if any), (no commas), otherwise leave blank and tab
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Expire Date:Expire Date: enter 30 days from today’s date, -press tab. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Order#:Order#: enter invoice or purchase order number and tab. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Terms#:Terms#: press F7 for a list of terms. Select term, i.e., 1.5%-NET 601.5%-NET 60 and press Enter.
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System enters code, i.e., 247247 (corresponding to 1.5%-NET 601.5%-NET 60) –press tab.
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Comments:Comments: enter any necessary instructions and/or comments and press Enter.
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System displays confirmation of order submitted to credit department for review.
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Confirmation Example (Contact Credit OfficerCredit Officer for specific details). For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
To Delete an Existing OrderDelete an Existing Order: on Order Amount, tab over (to erase all information on the field) and press Enter.
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System displays confirmation stating order was deleted. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
11. Pending/On Hold 11. Pending/On Hold DisplayDisplay (View all orders pending credit approval)
Select 11. Pending/On Hold Display11. Pending/On Hold Display and press
Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Enter P (pending) P (pending) oror H (Hold) H (Hold) to view all orders. If ViewView field is left blank, all orders will be displayed by ship date (ShpDat).
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Press F11F11 to display system codes (reason why order is being held)
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Hold/DeclineHold/Decline codes display.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Arrow down to display all codes or type code, i.e., 41 (Hold Past Due).i.e., 41 (Hold Past Due). See Hold/Decline Codes list.
See Hold/Decline CodesSee Hold/Decline Codes
12. On Line Credit 12. On Line Credit AvailabilityAvailability
(View all customers’ credit history -includes present
and past transactions)
Select 12. On Line Credit Availability -12. On Line Credit Availability -press Enter.
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Customers display in alphabetical order.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Displays Client Number & Name assigned by Capital Business Credit, LLC.
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Enter first 3 letters of customers’ name to locate customer –press Enter.
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Press F1F1 to bring program selection for selected
customer.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select “H”“H” (History Inquiry).For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Screen displays transaction history.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Or select TT to display Order Transaction History.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Order Transaction HistoryOrder Transaction History displays past and present invoices, amount, expiration date, order number and date.
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Press F4F4 to access all other selections.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Press F11F11 to change screen views.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
F11F11 switches to a more detailed view.
See Code Reference Sheet for code description. See CodesSee Codes
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13.Credit Decision 13.Credit Decision InquiryInquiry
(Displays details on all credit orders)
Select 13. Credit Decision Inquiry.13. Credit Decision Inquiry.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System by default displays the most recent decision
made.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Decision Codes:Decision Codes:AA = Approved, EE =Expired, PP =Order placed on hold,
RR =Rejection/Declined, WW =Credit WithdrawnFor assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Decision Types:((11stst Characters Characters) L) L =Line of Credit, OO =Single Order
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(2nd characters)
E E =Expired LL =Revolving Line of Credit, MM =Maximum Line of Credit, NN =No Auto Credit, RR =Restricted/Special Arrangement Line, SS =Order Tracking
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Example: “ROW”“ROW” =Rejection/Declined, Single Order,
Credit Withdrawn.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
DateDate = date of order must be shipped by.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Apr/Rej CodesApr/Rej Codes –credit decision code (See Hold/Declined Code Reference Sheet) See CodesSee Codes
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Dec Dt –DateDec Dt –Date =when decision was entered in Capital Business Credit’s system
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At Customer Option, press 1 1 to view detail on each credit decision.
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Example of full detailed information on a credit decision.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
16. Item Inquiry16. Item Inquiry (Displays all items including account payments
and credit memos)
Select 16. Item Inquiry 16. Item Inquiry -press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays client number. Select YY to only view items other than invoices.
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Press XX to view further details on specified item, press Enter. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Item details display. Press Enter to return to previous screen.
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Select NN to view invoices, press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Invoices display chronologically by date order. Press F10F10 to view additional information on items.
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System displays check and transaction information. Press F10F10 to return to main view.
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Press F5F5 to view paid (closed) items.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Closed items display chronologically by item number. ***“$”“$” sign means cash or adjustment applies***
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17. CHECK 17. CHECK INQUIRYINQUIRY
(Research a specific check by customer, client or check number. Displays in detail how check was applied. )
Select 17. Check Inquiry17. Check Inquiry -press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Enter Check Number and press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays check number corresponding to different customers. Select desired check with an XX to view specific details.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select 5 to display details.5 to display details. **“Notice check code is “On-Account”“Notice check code is “On-Account”**
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Transaction number displays. Press Enter to continue. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Check information displays. Press F1F1 to view balance. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
BalanceBalance = Check amount – Gross Inv. Amount + Gross Deduction – Credit Memos – On Account Applied + Discount Taken + Cash Placed on Acct. +
Overpayment.***Balance will normally equals zero******Balance will normally equals zero***
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
22. CHANGE / CANCEL 22. CHANGE / CANCEL APPROVED ORDERSAPPROVED ORDERS
(Change or cancel Active Single Order Approvals (SOA’s). Option used to meet client’s current shipping needs and free up availability from orders that were cancelled or reduced by customer.)
Select 22.Change/Cancel Approved Orders 22.Change/Cancel Approved Orders -press
Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System display all ACTIVEACTIVE Single Order Approvals. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select 44 to cancel SOA and press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System prompts to confirm. Press Enter to confirm cancellation or press F12F12 to escape cancellation.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select 22 to cancel SOA and press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Enter new balance and press enter (amount can’t be greater than approved
balance). *Customer’s LINSOA balance decreases and the LOCAVL balance increases by the amount entered.*
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
23. CHANGE 23. CHANGE PASSWORDPASSWORD
(Allows client to change password)
Select 23. Change Password23. Change Password -press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
At prompt, type current password, press tab. Enter new password (twice) and press Enter to save new password.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
24. CUSTOMER 24. CUSTOMER EXPOSUREEXPOSURE (Views total receivable exposure sorted by customer total
A/R in descending order –highest to lowest.)
Select 24. Customer Exposure24. Customer Exposure -press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays customer list starting with highest A/R. Press F11 to view AgeingF11 to view Ageing.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Ageing displays in A/R descending order. Press F9F9 to view Net AgeingNet Ageing.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
F9 (Net Ageing)F9 (Net Ageing) replaces the Tot A/R column with Disputed A/R and recalculates the aging columns and switches between Net & Gross.
Press F17 (Shift F5) F17 (Shift F5) to filter data into a subsetted list.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Number of top customers you wish to view data.
**This number can be any number between 1 and 99**For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select One option ONLY from Column Name.One option ONLY from Column Name.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
GTGT=Greater than, LTLT=Less than, GEGE=Greater than or equal to, LELE=Less than or equal to, NENE=Not equal to, EQEQ=Equal to
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select amount desired. Press Enter for system to group data.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays all accounts sorted by Total A/R, less than 20,000 and in descending order. Caption also specifies “This is a Subsetted
list”. **To clear selection, Press F12 F12 to exit program**
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Option F8F8 displays when client belongs to a group and allows client to view individual client lists and the associated group totals.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays Group. Press F7F7 for a list of all associated clients. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Associated clients display. Press F12 F12 to exit view.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
25. REPORT 25. REPORT RETRIEVALRETRIEVAL
(Views and retrieves previously set-up reports)
Select 25. Report Retrieval25. Report Retrieval –press Enter. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Date reports were most recently archived. For end of month reports, enter last calendar date (a message displays if no reports exist for the date selected).
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Fax where reports will be sent. At Fax Number, press F4F4 to view list of fax numbers available for client.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays fax numbers available. Select desired fax with an X and press EnterX and press Enter, otherwise press F12F12 to return to main
screen. *Note: Limit of faxed pages is 50. If report exceeds 50, report must be
emailed*For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Enter Contact Name -necessary when selecting a report to be faxed. *Faxed reports will take approximately 15 minutes, whereas emails will be processed
immediately*For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Enter email address where report will be sent. Press F4F4 to view list of all available email addresses.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays all available email addresses. Select desired with an X X and press Enterpress Enter, otherwise press F12F12 to return to main screen.
*Note: Email addresses can’t be modified by client. Contact the MIS Helpdesk to add/delete emails* For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Report Formats: Select XX for for XLSXLS (Excel Spreadsheet) or PP for PDFPDF (Portal Document Format) –which system selects by default.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Place an EE (if report is to be sent via email to email address selected) or FF (if report is to be faxed to fax number selected from list) -press Enter.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays notification “Reports have been sent”. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
26. REPORT RETRIEVAL 26. REPORT RETRIEVAL SCHEDULER SCHEDULER(Schedules and send reports via email, and/or fax. (Schedules and send reports via email, and/or fax. Available in 2 Formats: Available in 2 Formats: PDFPDF (Adobe Acrobat), and (Adobe Acrobat), and XLSXLS (Excel Spreadsheet).(Excel Spreadsheet).
Select 26. Report Retrieval Scheduler26. Report Retrieval Scheduler –press Enter. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Press F6F6 to add new report. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
From the Report Selection, select desired report, i.e., Daily Chargeback ReportDaily Chargeback Report (select it with an X).
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select OO if for one time only or R if report is desired for multiple days. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select FF if report is to be sent by Fax.Fax. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Enter FormatFormat (XLS for Excel or PDF for Adobe), DateDate (future date), Fax NumberFax Number and ContactContact name. Press Enter to Finish.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
If report is by Email, enter email or press F4F4 for list of emails. Once finished, press Enter twice
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays information just entered along with any other scheduled reports (if any). Press 22 to edit or 4 to delete and press Enter.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System will automatically delete the report and will show only the current reports (if any).
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
If Repetitive Repetitive frequency is selected, select day of week report is to be sent, enter fax number, contact name and press Enter.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
27. PURCHASE ORDER 27. PURCHASE ORDER INQUIRYINQUIRY
(Locates an invoice by purchase order number.)(Locates an invoice by purchase order number.)
Select 27. Purchase Order Inquiry 27. Purchase Order Inquiry -press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Enter purchase order number and press Enter. ****For clients with more than one number, this number can be For clients with more than one number, this number can be
changed**changed** For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Item # Item # = Invoice Number.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Cd Cd = IV =Invoice Number.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Item Amt Item Amt = Amount due on item.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Itm DateItm Date =Date of Item, Due Date Due Date =Due date of the item. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
TermsTerms = Item terms, Paid Paid =Indicates item has been paid. For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
P/O AmtP/O Amt = Total amount of items listed, Open Open = Items not paid, Paid Paid =Amount of items paid.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
28. CUSTOMER X-28. CUSTOMER X-REFREF INQUIRYINQUIRY (Access client’s customer accounts by using the
client’s number assigned to the customer)
Select 28. Customer X-Ref Inquiry28. Customer X-Ref Inquiry -press Enter.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Enter “C”“C” to view customer information.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays information on the selected customer. Press F4 F4 to view list of options.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
Select any of the options to view detailed information for specified customer or press F12 F12 to cancel.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
To search by customer’s name, enter name and press Enter.
For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
System displays all customers found under searched criteria.For assistance, contact our Helpdesk (954) 660-7400For assistance, contact our Helpdesk (954) 660-7400
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