as an art mall, is k11 successful or not - isaac...
TRANSCRIPT
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+
As an Art Mall, is K11 Successful?
Art
People
Nature
Group 1
Cheung Wing Lam, Venus (53090438)
Fan Kok Yan, Raven
Liu Hoi Man, Natalie (53076769)
Li Wai Man, Jasmine (52473022)
Lo Hiu Tung, Jacqueline (53079692)
Tsang Ka Wai, Joanne (53076315)
Yu Tin Lok, Natalie (53075552)
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+ Aims & Objectives
To reveal how art can be incorporated into business activities
To analyze the effectiveness of using business operation for
promoting art
To determine from different perspectives whether K11 is
successful or not
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+ Outline
Background (Natalie Yu & Venus Cheung)
Research Questions and methods
What is the relationship between art and business
which shown in the K11 and its effectiveness to promote
each other? (Jasmine Li & Natalie Liu)
How effective does this incorporation raise the public
awareness of art?
( Jacqueline Lo, Raven Fan)
Suggestion and conclusion( Joanne Tsang)
Discussion Questions
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+ Background
The world’s first Art Mall presented by New World
Development Company Limited and Urban Renewal
Authority in 2009
A 6-storey mall located in Tsim Sha Tsui
K represents Kingdom
source: http://www.k11concepts.com/en/
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+ Location
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+ K11 Concept
Art People Nature
“Art doesn’t need to be in a gallery or a
museum to be loved and appreciated. It
can be in the kind of places people visit
all the time, in places they like to be
entertained. So why not in a shopping mall?”
K11 Founder Adrian Cheng
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+ K11 Direction
To revitalize, regenerate and recreate the local art,
culture and the way of life with the community
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+ Brand Distribution
Famous brands including agnès b.,
Longchamp and Chow Tai Fook etc.
L3 Sky Village
L2 Energy Zone
L1 Designers’ Hub
G International Suite
B1 Confectionery Park
B2 Dress Up Island
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+ Video: K11 Art Fair No.1
http://www.youtube.com/watch?v=GFjqrg1O5IE
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+ K11 Art Activities
Klub 11‧Art Academy – Oct 2013
Promotion Period: Oct 2013
Decoupage Class
Personalize household items with Decoupage – the art
of decoration with special offer to birthday members
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+ K11 Art Activities
Date Time Topic
Oct 10 7 pm – 9 pm Wood
Oct 17 7 pm – 9 pm Glass
Oct 24 7 pm – 9 pm Ceramic
Oct 31 7 pm – 9 pm Leather
Klub Points required Cash required No. of seats redeemed
70,000 - 1 (for member only)
35,000 $150 1 (for member only)
70,000
Wood, Glass,
Ceramic:$250
Leather:$300
2 (for member and a
friend)
35,000
Wood, Glass,
Ceramic:$400
Leather:$450
2 (for member and a
friend)
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+ K11 Art Activities
2013 China-Korea Outstanding Design Graduation Exhibition
7 Sep - 6 Oct, 2013
Artists: Final year students from:
Academy of Arts & Design, Tsinghua University, China
School of Design, The Central Academy of Fine Arts, China
College of Fine Arts, Hongik University, Korea
College of Fine Arts, Seoul National University, Korea
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+ 2013 China-Korea Outstanding
Design Graduation Exhibition To celebrate the talent and innovative works of the
best final year art and design students from four top
universities in Seoul and Beijing
To present a juxtaposition of mixed-media dialogues
on creativity and human issues across two Asian
cultures
From explorations on pure psychological states,
homage paid to simple things to make against
materialism, the copy-happy digital age and our
tendency to tolerate homogeneity
To discover emerging artists and designers
To have an eye-opening experience into the region’s
art future
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+ K11 Artist Blog
To help promote different art activities in Hong Kong
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+ K11 Marketing Strategies
Shopping Privileges for Tourists
K11 Tourist Card
Extending its Unique Brand Concept and Theatrical
Shopping Experience to Visitors
Promotion Period: 1 October 2013 – 30 June 2014
Redemption Hours: 10am – 10pm daily
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+ K11 Marketing Strategies
Redeem K11 Tourist Map & Card by showing a valid
travel document at Concierge Desk
The Tourist Card will be activated instantly and valid for
seven days
Shoppers can enjoy shopping privileges at designated
merchants as they present the tourist card upon
payment
To enjoy even more privileges, Tourist Card-holders
can apply for a Klub 11 Gold Membership upon same-
day purchase of HKD3,000, or accumulative purchases
of HKD20,000 over a three-month period at K11 Art Mall
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+ K11 Marketing Strategies
Klub 11 New Rewards New Choices
Experience new rewards with Klub Points
Available from 1 Sep 2013
Redemption Location: L3 Klub 11 Concierge Perks
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+ K11 Marketing Strategies
Reward Item Klub Points
Shenzhen - cross border bus
ticket 20,000 Klub Points
K11 Design Store
Zipit - Monster Jumbo pouch 72,000 Klub Points
K11 Design Store
HKD100 Gift Voucher 120,000 Klub Points
Holly Brown Coffee
Coffee Set 135,000 Klub Points
K11
HKD100 Gift Voucher 250,000 Klub Points
Hotel Nikko Hongkong
Lunch buffet at Café Serena 255,000 Klub Points
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+ Affiliated Organizations
K11 Loyalty Program Limited
K11 Design Store Limited
K11 (China) Limited
K11 Select Limited
K11 Art Foundation Limited
K11 Group Limited
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+ K11 Design Store
Accessories, Gifts, Kids & Pets, Living Interior, Soft
Furnishing, Tabletop
Online shopping available
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+ K11 Shanghai
Situated at a central location on Huaihai Road
A total area of 40,000 square metres
Appreciate: Multiple international fashion brands
Hear: Delightful music of the nature
Smell: Unique fresh fragrance
Taste: Global fine mouth-watering foods
Love: Passion and creativity of fine arts
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+ K11 Art Foundation
(by Whitespace)
A non-profit K11 Art Foundation established in
2012
To create strong public desire and awareness for
the local and global contemporary art scene of
Hong Kong
To support the growing needs of the city’s artists
and community
To create a modern brand identity reflecting the
dynamic and creative purpose of the organization
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+ K11 Funding Situation
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+ Affiliated Organizations
Hong Kong Design Centre
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+ Affiliated Organizations
Hong Kong Tourism Board
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+ Players
• K11 Loyalty Program
Limited
• K11 Design Store
Limited (Selling)
• K11 (China) Limited
(e.g. K11 Shanghai)
• K11 Select Limited (e.g.
HK Ticketing)
• K11 Art Foundation
Limited (Funding)
• K11 Group Limited
• New World
Development
(Developer)
• Bloggers (e.g. Amy
Cheng, Keith Lam etc.)
• Customers
• Shops (e.g. agnès b, D-
mop, L'OCCITANE en
Provence etc.)
• Hyatt Regency Hong
Kong, Tsim Sha Tsui
(Hotel)
• Urban Renewal
Authority
• Hong Kong Design
Centre (Promotion)
• Hong Kong Tourism
Board (Promotion)
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+ Competitiveness of K11
(by SWOT Analysis)
Strengths
• Central location in Tsim Sha
Tsui
• Directly linked to the MTR
stations (East Tsim Sha Tsui &
Tsim Sha Tsui)
• Under the New World
Development Company
Limited
Weaknesses
• Comparatively small in scale
• Dominated by high-class
branded shops (that limits the
target of customers)
Opportunities
• Various art related activities
• Various marketing strategies
• Good network with different
organizations
Threats
• Lots of other big scale
shopping malls nearby, like
Harbour City, Mira Mall, The
One etc.
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+ Research Questions
What is the relationship between art and business
shown in K11 and its effectiveness to promote each
other?
How effective is the incorporation of art in raising the
public awareness of local artworks?
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+ Research Methods
Field trip in K-11
First hand resources:
Randomly picked interviewee in K-11
Secondary resources: newspapers, magazines, reviews,
books, reports
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+ Video: Field trip to K11
http://www.youtube.com/watch?v=e2LjpLa44Qs
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+ Interview
Date: 18th October, 2013 (Fri)
Time: 5:30 pm - 7:30 pm
Interviewee: 50
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+ Interviewee
Male
22 Female
28
Gender Under
18
3
18 – 30
21 31 – 40
18
Over
40
8
Age Range
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+
What is the relationship between
art and business shown in K11
and its effectiveness to promote
each other?
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+ Art helps promoting business
(K11)
1. As an attraction
To attract art lovers
Gimmick- the only art mall in HK
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+ 2. Klub 11
Pre-sale functions/ art workshops
To encourage consumption
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+ 3. Artistic shopper experience
Artwork display
Special scent/ background music
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+ Effectiveness: Art helps facilitating
K11
Not effective
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+
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+ Q11- There are art activities holding in K-11
which need to enroll with the Klub points,
would you consume more in order to get
more Klub points?
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+ Q12-Do you think art galleries will raise
the attractiveness of K-11?
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+ Q13-Do you think art activities holding
at K-11 will raise its attractiveness?
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+ Relationships
(The Role of Business to Art)
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+ Mall as the new space for art
other than
museums/galleries
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+ Mall as an interactive platform
among artists/between artists
and community
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http://www.k11tv.com/en/index.html
Ink Battle Oct 5, 2013
Organization:
K11 Art Foundation
Artists:
Corn Ho Shuk Mei
Lau Kwong Shing
(Students from the
Fine Art Department
of CUHK)
Music by French
electro-pop musician,
Le Crayon
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“The K11 Artist Klub is
a unique platform for
the artistic community
to share their
ideas, as well as
being a portal to
facilitate
connections
between the business
community and Klub 11
members.”
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+ Mall as new distribution
channel for art
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Lifestyle Décor Collection
series
Wall Arts
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K11 Foundation x
HKDC
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Hong Kong Youth
Arts Foundation
Performance
Polytrade
Paper
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+
Mall as art educator
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Dorkbot-HK, Design in
Code 3 Oct, 2013
Speakers:
Art Clay, Dr. Bryan Chung,
Takuro Mizuta Lippit, Wong Ping
Co-presented by Videotage and
the K11 Art Foundation
![Page 55: As an Art Mall, is K11 successful or not - isaac leungisaacleung.com/ctl/2537/studentworks/CTL2537_group1.pdf · As an Art Mall, is K11 Successful? Art People Nature Group 1 Cheung](https://reader031.vdocuments.us/reader031/viewer/2022020319/5c69eee909d3f20c178bdcdc/html5/thumbnails/55.jpg)
Cookery Class
Handcraft
Class
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+
Mall as funding support
for K11 Art Foundation
(NGO), non-profit art-
related activities and
publication
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Mission:
1. Art for the Masses — the
extensive network
and resources of K11
in Hong Kong and
Mainland China catalyse a continuous
interaction among artists,
students, office occupants,
patrons and the general
public to strengthen art
appreciation and awareness
for our current and future
generations.
2. Leveraging on the success of
the flourishing K11 Art Space
Workshops, K11 Art Village, K11
Artist-in-Residence
Programme, K11 Artist Klub
and K11 Kollection, the activities and
infrastructure in these convenient
destinations and their outreach extensions
allow KAF to attract and engage a steady
stream of participating audiences and
maximise the public exposure of local
artists and programmes.
http://www.k11artfoundation.org/en/about-us/
KAF:
- Receiving support
from K11 including
land, funding, network,
audience building etc.
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New World Development
Company Limited Annual
Report 2012
K11 delivered satisfactory
leasing performance with
monthly pedestrian flow over
a million.
K11:
-Having strong background
given by New World
Development Company
Limited
- receiving subsidies
- Rich resources (e.g. land,
revenue, network) for
operations
http://www.nwd.com.hk/html/download/Report/ar2012e.pdf
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+ Effectiveness
(Business Promoting Art) -Questionnaire
- Qualitative interviews ( Shopkeeper of The
Corner by Zixag, Customer service officers,
Officer of cashier, visitors)
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+ Bad Locations of
K11 Art Space & Artworks
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• At the corner of the Floor B2
• The position is disguised by the
compound called D-mop zone
• At Floor B2, only way to arrive
the place pass through the
zone
Exit
N4
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• Floor B1 connects
directly to MTR Exit N3
• Escalator provide assess
to Floor B2’s Art Space
• Inconvenient location of
Exit N3 brings little
visitors there
Exit
N3
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• Floor B1 connects
directly to MTR Exit N3
• Escalator provide assess
to Floor B2’s Art Space
• Inconvenient location of
Exit N3 brings little
visitors there
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+
How effective does
this incorporation
raise the public awareness
of art?
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+
Yes
32
No
18
Q3. Do you know that K11 is an art mall?
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+
Yes
28
No
22
Q4. Do you know there is an art gallery in
K11?
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+
Yes
25
No
25
Q5. Do you know there are art works on every
floor in K-11?
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+
Impression of K-11 is an art mall
Visitors cannot find out the ingredient of art in K-11
Yes
32
No
18
Q3. Do you know
that K11 is an art
mall?
Yes
28
No
22
Q4. Do you know
there is an art
gallery in K11?
Yes
25
No
25
Q5. Do you know
there are art
works on every
floor in K-11?
![Page 70: As an Art Mall, is K11 successful or not - isaac leungisaacleung.com/ctl/2537/studentworks/CTL2537_group1.pdf · As an Art Mall, is K11 Successful? Art People Nature Group 1 Cheung](https://reader031.vdocuments.us/reader031/viewer/2022020319/5c69eee909d3f20c178bdcdc/html5/thumbnails/70.jpg)
+ Imbalance of art and commercial
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+ Art gallery’s position not user friendly
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+ Art works’ position not user
friendly
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+ Art works’ position not user
friendly
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+
Yes
No
Q6. Have you ever admired those art works?
7
18
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+
Yes
No
Q7. After visiting the art works/ art
exhibitions at K-11, will you search for
further information about art?
3
15
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+
have
comment
/reflection
decoration
others
Q8. What do you think of those art works at
K-11?
2
15
1
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+ Inappropriate selection of Art work
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+ Inappropriate selection of
Art work
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+ Ineffective presentation of Art work
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+ Ineffective presentation of Art work
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+ Ineffective presentation of Art work
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+ Suggestion
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+ Suggestion
1. More guidelines of the venue of exhibition
Should have link of map in the website
State which floor
Problem: art space (too remote), showcase, Atrium, etc.
Hard to find in the promotion booklets, shopping directory
and website
![Page 84: As an Art Mall, is K11 successful or not - isaac leungisaacleung.com/ctl/2537/studentworks/CTL2537_group1.pdf · As an Art Mall, is K11 Successful? Art People Nature Group 1 Cheung](https://reader031.vdocuments.us/reader031/viewer/2022020319/5c69eee909d3f20c178bdcdc/html5/thumbnails/84.jpg)
+ Suggestion
2. Merge arts into commercial needs
More design and art-related shops e.g. paintings, sculptures
Problem: the floor(L1) with the theme of designers’ hub focuses more on lifestyles and fashion
only K11 Design Store sells design products
![Page 85: As an Art Mall, is K11 successful or not - isaac leungisaacleung.com/ctl/2537/studentworks/CTL2537_group1.pdf · As an Art Mall, is K11 Successful? Art People Nature Group 1 Cheung](https://reader031.vdocuments.us/reader031/viewer/2022020319/5c69eee909d3f20c178bdcdc/html5/thumbnails/85.jpg)
+ Suggestion
Problem:
K11 Select sells clothes, only a small area sells decoration
Others: clothes, jewellery, bags, optical
![Page 86: As an Art Mall, is K11 successful or not - isaac leungisaacleung.com/ctl/2537/studentworks/CTL2537_group1.pdf · As an Art Mall, is K11 Successful? Art People Nature Group 1 Cheung](https://reader031.vdocuments.us/reader031/viewer/2022020319/5c69eee909d3f20c178bdcdc/html5/thumbnails/86.jpg)
+ Suggestion
3. More promotion
(esp. art activities)
In eye-catching areas in the mall
Mass media
Problem:
Questionnaires result:
only one interviewee join art
activities
Only a half know there is art gallery
Not enough promotion
(can only see workshops from
booklets and Klub website)
![Page 87: As an Art Mall, is K11 successful or not - isaac leungisaacleung.com/ctl/2537/studentworks/CTL2537_group1.pdf · As an Art Mall, is K11 Successful? Art People Nature Group 1 Cheung](https://reader031.vdocuments.us/reader031/viewer/2022020319/5c69eee909d3f20c178bdcdc/html5/thumbnails/87.jpg)
+ Suggestion
4.the theme of the art works should be coherent
5.find arts experts to select art works
Problem:
![Page 88: As an Art Mall, is K11 successful or not - isaac leungisaacleung.com/ctl/2537/studentworks/CTL2537_group1.pdf · As an Art Mall, is K11 Successful? Art People Nature Group 1 Cheung](https://reader031.vdocuments.us/reader031/viewer/2022020319/5c69eee909d3f20c178bdcdc/html5/thumbnails/88.jpg)
+ Conclusion
K11 concepts (Art People Nature)
Aims (To revitalize, regenerate and recreate the local art, culture and the way of life with the community )
majority of pieces are inspired by the environment
Art Activities, artworks, exhibitions and publications help to :
connect artists with art lovers
support local artists
bring art into people’s everyday lives
cultivate the next generation to have a passion of arts
![Page 89: As an Art Mall, is K11 successful or not - isaac leungisaacleung.com/ctl/2537/studentworks/CTL2537_group1.pdf · As an Art Mall, is K11 Successful? Art People Nature Group 1 Cheung](https://reader031.vdocuments.us/reader031/viewer/2022020319/5c69eee909d3f20c178bdcdc/html5/thumbnails/89.jpg)
+ Conclusion
Not effective enough (execution of concept, promote business and art by incorporation)
Location of art space and art work
Insufficient promotion and arts-related shops
Weaken the whole impression of art elements
incorporation is not effective enough to raise the public awareness of art
People treat the artworks as background and decoration
K11 as a “Art Mall” , only partly successful
![Page 90: As an Art Mall, is K11 successful or not - isaac leungisaacleung.com/ctl/2537/studentworks/CTL2537_group1.pdf · As an Art Mall, is K11 Successful? Art People Nature Group 1 Cheung](https://reader031.vdocuments.us/reader031/viewer/2022020319/5c69eee909d3f20c178bdcdc/html5/thumbnails/90.jpg)
+ Discussion Questions
1.Does the Hong Kong’s indifference of art lead to the
unsuccessfulness of K11?
2.How to balance art and business in the “Art Mall”?