art of winning & science of losing - next jump...the art of winning & science of losing...
TRANSCRIPT
THE ART OF WINNING
& SCIENCE OF LOSING
Tarun GidoomalCo-Managing [email protected]
Kevin McCoyCo-Managing Director / [email protected]
@tarungidoomal
@kmccoy1972
LEADERSHIP is about DECISION-MAKING
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95+ CORRECT = A+✓
80 OR LESS = FIRED
USS Fitzgerald
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Below deck, they are supposed to
gather and communicate information
to the bridge … they failed to
“communicate vital information”
“she chose to be blind,” never sought
help and did not respond properly
when she saw the other ship … lost
situational awareness.
Character Imbalances Lying Hiding Faking
Greatest Threat to Objectivity
“When analytical judgements are wrong, it usually was not because the information was wrong. It was because an analyst made one or more faulty assumptions that went unchallenged”.
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Self Awareness = 51%; Coaching = 49%
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SCIENCE OF LOSING
PART 1: CHARACTER WORK [MIND]
UNDERSTAND: WHERE THE PROBLEM SHOWS UP, WHY IT EXISTS, AND SOME
SOLUTIONS WE HAVE FOUND SUCCESSFUL
ROLE AT NEXT JUMP
Customer Services -
Team (UK)
Job / Responsibility
Year
Merchant Partnerships
(UK)
Head of Merchant
Partnerships UK
Head of Revenue UK
Co-Head of UK Office
MV21 Leadership Team
2011 2018
Co-Head of UK Office + Biz 2 Technology + Global Sales Head Team
Co-Head of UK Office
Tarun Gidoomal@tarungidoomalCo-Head, UK OfficeNxJumper since 2011
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Lesson 1: Early in my Career
Fear of looking weak
Gym HomeWork
ROLE AT NEXT JUMP
Customer Services -
Team (UK)
Job / Responsibility
Year
Merchant Partnerships
(UK)
Head of Merchant
Partnerships UK
Head of Revenue UK
Co-Head of UK Office
MV21 Leadership Team
2011 2018
Global Merchant + Feedback + UK
Office
Co-Head of UK Office
Tarun Gidoomal@tarungidoomalCo-Head, UK OfficeNxJumper since 2011
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Lesson 2: Working with a TP
“I grew up learning a powerful lesson. That you need to take care of yourself. No-one else will take care of you. I became very good at that. But you can only go so far with that mindset, What I have learned is that I can be a part of something that produces results much bigger than I can produce on my own.”
Self Awareness: Knowing your starting point
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You is You
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THE TRUTH of WHO YOU ARE: tested under stress
CALM SEASGood judgment comes easier
Great time to reflect on mistakesPlan for the next storm
STORMY SEASThis is where poor judgment occurs
This is WHO YOU AREPractice is a must to upgrade
YOUR STORMY SEASWhen are you your worst self?▪ Stuck in traffic▪ Kids▪ Spouse▪ Missing goals▪ No sleep, starving▪ ??
STRENGTHEN YOUR CHARACTER just like muscles, otherwise they atrophy
Jim Loehr (Coach to world-class tennis, golf, NFL, NBA, Olympic athletes, top CEOs, FBI SWAT, any elite performer)
Character is a muscle.It can be exercised and strengthened.
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Creating Environment for Self Awareness
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Example #1: Culture
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Practice Ground
Example #2: PLB
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Example #3: Hiring
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1. Team Challenge2. Feedback in Feedback app3. Repeat the team challenge4. Reflection interview
Blindspot: Can’t see your own face
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FEEDBACK: GUIDING PRINCIPALS
Copyright 2018 Next Jump Limited
Work 3.0Work 2.0
CONSISTENCYMICRO FEEDBACK, 2X PER WEEK✓
INTENSE ONLY1-2 PER YEAR APPRAISALS ONLY
360 DEGREEEMPHASIS ON PEER TO PEER✓
RADICAL CANDORAUTHENTIC, DEVELOPMENTAL✓
TOP DOWNEMPHASIS ON MANGER LEAD
RUINOUS EMPATHY INAUTHENTIC, CODDLING
LINKED TO COMPBARRIER TO DEVELOPMENT
SEPARATE DEVELOPMENT & CONTRIBUTIONDEVELOPMENTAL
✓
TRANSPARENTWHAT YOU EXPOSE, IS WHAT YOU GET BETTER AT
✓BEHIND CLOSED DOORS
COACHING: weekly situational workshops
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