arrow ecs/ibm partner jam – mobilefirst – a bp’s perspective - david peacock - portal
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1 www.chooseportal.com
§ Award winning technology and business consultancy – Listed in the Sunday Times Tech Track 100 for 2012 – IBM UK’s SoEware Business Partner of the Year 2011 – CRN Channel Award for Mid-‐Market Reseller of the Year 2011
§ More than 70 employees including 40 cerNfied consultants in UK
§ Based in Bracknell, Berkshire, with a Technical development &
support hub in India and satellite office in Ireland
§ IBM SoEware Premier Partner cerNfied to sell & transact all IBM soEware brands – Consistently in the top 3 of IBM UK’s SoEware VARs – Experienced selling IBM soEware and with aligned programs
SVI, Lead passing, Special bids process, etc.
2 www.chooseportal.com
IBM meets clients’ business and IT needs by industry and role
Supply chain CSCO
Industries
Finance CFO
Human resources CHRO
Marketing CMO
Executive CEO
Functions/roles
IT CIO
Turn information into insights
Deepen engagement with customers, partners and employees
Deliver enterprise mobility
Accelerate product and service innovation
Optimize IT and business infrastructure
Manage risk, security and compliance
Enable the agile business
Business and IT needs
Banking Energy Government Healthcare Education Transportation Retail Communi-cations
IBM’s transformed software portfolio
3 www.chooseportal.com
Portal addresses three key client needs
§ Business Analytics § Data Management § Big Data § Data Warehousing § Enterprise Content Mgmt § Information Integration
Turning information into insights
Deepen engagement with customers, partners and employees
Enable the agile business
Accelerate product and service innovation
Optimize IT and business infrastructure
Manage risk, security and compliance
Deliver enterprise mobility
Need Capabilities Need Capabilities
§ Social Collaboration § Unified Communications § Web Experience § Talent and Workforce Mgmt § Commerce § Procurement § Enterprise Marketing
Management § Smarter City Operations § Business Process Management § Connectivity, Integration & SOA
Application Infrastructure
§ Mobile Development and Connectivity
§ Mobile Analytics § Mobile Management and
Security
§ Cloud and IT Optimization § Asset and Facilities Management § Enterprise Endpoint Management § Expert Integrated Systems
§ Application Lifecycle Management § Complex and Embedded Systems § Enterprise Modernization
§ Identity and Access Management § Data Protection § Application Security § Infrastructure Protection § Security Intelligence and
Compliance Analytics
4 www.chooseportal.com
Mobile is about transac/ng
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96% year to year increase in mobile cyber Monday sales between 2012 and 2011
Mobile enables the Internet of Things
91% of mobile users keep their device within arm’s reach 100% of the Nme
Mobile is everywhere -‐ 5 Trends with significant implica/ons for the enterprise
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4!3!
Mobile is primary
5!90% of users use mulNple screens as channels come together to create integrated experiences
Mobile must create a con/nuous brand experience
Global Machine-‐to-‐machine connecNons will increase from 2 billion in 2011 to 18 billion at the end of 2022
Insights from mobile data provide new opportuni/es 75% of mobile shoppers take acNon aEer receiving a locaNon based messages 2!
5 www.chooseportal.com
IBM has been building up their mobile enterprise capabiliNes
10 acquisi/ons to strengthen their posi/on in mobile since 2006 …
200+ IBM SoLware apps available in App Stores; ~ 1M downloads …
Cited as a leader in app design and managed services by Forrester and Gartner …
125+ patents for wireless inven/ons in 2012, bringing the total to 270 …
Doubling 2013 investment …
6 www.chooseportal.com
IBM introduced IBM MobileFirst offering portfolio
"Analytics!
"Security!
"Management!"
IBM & Partner Applications!
Application Platform and Data Services!
Banking! Insurance! Transport! Telecom! Government!
Industry Solutions!
Healthcare!Retail! Automotive!
Application & Data Platform!
Stra
tegy
& D
esig
n Se
rvic
es!
Developm
ent & Integration Services!
Cloud & Managed Services!
Devices! Network! Servers!
7 www.chooseportal.com
IBM Mobile Enterprise Development Lifecycle
“Industrialise”"IBM Mobile Development !
Lifecycle Solution! !"
Design & Develop!
Obtain Insight!
Manage!
Deploy!
Instrument!
Integrate!
Test!
Scan & Certify!
IBM Tealeaf IBM RaNonal Test Workbench
IBM Worklight IBM Cast Iron IBM Websphere MQTT
IBM Worklight IBM RaNonal Test Workbench
IBM AppScan IBM Tealeaf IBM EndPoint Manager
IBM Mobile Development Lifecycle SoluNon
IBM Tealeaf
IBM Worklight IBM Mobile Development
Lifecycle SoluNon IBM ExcepNonal Web Experience
8 www.chooseportal.com
What are we upto?
§ Building out our ApplicaNon Development capability (primary focus to date is B2E/B2B)
– IBM Worklight § Pladorm capability, so we can deploy our mobile applicaNons
– Cross CompilaNon § Titanium Appcelerator
– Custom Containers § Excitor DME
– Hybrid Apps § HTML5, Cascading Style Sheets 3 (CSS3) and JavaScript
– Mobile Web § HTML5, Cascading Style Sheets 3 (CSS3) and JavaScript, § Sencha Tools
9 www.chooseportal.com
What are we upto?
§ Building our User Experience capability
– Surfacing the appropriate funcNonality on mobile devices § The big screen desktop experience is likely not going to be always appropriate on mobile
devices
– ExploiNng capabiliNes of mobile devices to expose new possibiliNes § Fine grained personalisaNon data § SpaNal awareness (geo-‐locaNon) § Media capabiliNes; audio, image and video capture
– Understanding and delivering against mobile Human Interface Standards § UI is a vital component of adopNon and successful applicaNon deployment § We don’t leave it to the developers ;-‐)
10 www.chooseportal.com
What are we upto?
§ Building out Mobile Service Desk – “Follow the Sun” – 24 x 7 x 365 manned support desk – Infrastructure and user support – Device, ApplicaNon and Data Management – Service capability for both customers and partners
www.chooseportal.com
www.chooseportal.com
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