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1 POVERTY FAMILY BENEFIT YEREVAN 2004

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1

POVERTY FAMILY BENEFIT

YEREVAN 2004

2

Ministry of Labor and Social Issues of the Republic of Armenia

Government of the Republic of Armenia

July 3, 2000 Decree # 350

§The Poverty Family Benefit and Lump Sum Assistance Allocation and Payment Terms in the Republic of Armenia ¦

Enforcement provisions

Book - 2

YEREVAN 2004

3

CONTENTS

• GOA decree # 350 dated on July 3, 2000 on “Poverty Family Benefit and

Lump Sum Assistance Assignment and Payment Terms in the RA” --------------4 • Families Vulnerability Assessment Instruction---------------------------------------- 15 • Instruction On Fill in The Family Social Passport------------------------------------ 37 • Instructions “On the Order of the Reciprocal Reports, Poverty Family

Benefit and Lump Sum Assistance Registration and Assignment Works Procession”, “On Budget Allocations for Poverty Family Benefits and Lump Sum Assistance”, “On the order of payment of Poverty Family Benefits and Lump Sum Assistance Through Post Departments of “HayPost” SCJSC of RA Ministry of Transport and Communication”------57

• Instruction on Alterations in Data Entered in the Family Vulnerability Scoring System and Information Flow Exchange ------------------ 96

• Constitution of the Social Assistance Board ------------------------------------------- 94

4

“I approve” President of the Republic of Armenia

R. Kocharyan July 3, 2000

DECREE N350

OF THE GOVERNMENT OF THE REPUBLIC OF ARMENIA

ON THE PROCEDURE OF ASSIGNMENT AND PAYMENT OF POVERTY FAMILY BENEFIT AND LUMP SUM ASSISTANCE IN THE REPUBLIC OF ARMENIA

With the purpose of improving the family benefits system and increasing the effectiveness of

implementation of targeted social assistance to vulnerable households in the Republic of Armenia the Government of the Republic of Armenia

d e c r e e s: 1. To approve the procedure (attached) of assigning and paying poverty family benefits and lump

sum assistance in the Republic of Armenia. 2. To form Social Assistance Councils operating on voluntary basis at the Regional Social Security

Centers which will include the representative of Marzpet (Mayor of Yerevan) or the representative of local self-governance bodies, the representatives of RELS Local Offices, SIF Local Offices, Inspections dealing with Children under the Legal Age of Regional Departments of Police and Non-Governmental Organizations.

(2nd clause rev. 13.09.00 Decree No. 557; 22.01.2004 No. 48-N) 3. To allot the 97 % of sums envisaged for poverty benefits in the state budget of the Republic of

Armenia for the payment of poverty family benefits and 3 % for lump financial assistance. (3rd clause rev. 22.01.2004 No. 48-N)

4. For RA Ministry of Labor and Social Issues to approve the Charter of Social Assistance Councils at Regional Social Services Centers within the time period of one month.

5. Define: a) amounts of funds envisaged for the payment of poverty benefits and lump financial assistance by

regional centers providing social services taking into consideration the financial means allotted for poverty family benefits from the state budget of the Republic of Armenia for 2004 in compliance with the annex.

b) The marginal vulnerability score of families – 35.00 c) The base amount of poverty family benefit – 4500 drams d) The amount of the supplementary payment made to each member of the family under 18 with the vulnerability score of the family being 35.01 – 38.00, is 2500 drams. The amount of the supplementary payment made to each member of the family under 18 with the

vulnerability score of the family being 38.01 and above is 3000 drams e) the size of lump sum assistance: for the households with the vulnerability score higher than the marginal vulnerability score - equal to

the amount of poverty family benefit, for the households with vulnerability score equal or lower than marginal vulnerability score – equal

to the base amount of poverty family benefit, for the families of servicemen who deceased (died) during the defence of the borders of the Republic

of Armenia with vulnerability score equal or lower than marginal vulnerability score – equal to the size of poverty family benefit which is allocated from 97 percent of the amounts allocated from the State Budget of the Republic of Armenia for poverty family benefits, or in case of shortage - from the amount envisaged for payment of lump sum assistance.

(5th addition 13.09.00 No. 557, rev. 16.04.01 decrees No. 307) (the activities of the 5th clause are terminated by Decree No 113, 07.02.02) (5th clause rev. 15.04.02 by Decree No. 407, amendments 09.01.03 Decrees No. 20-N; 22.01.2004

No. 48-N) 6. To RA Ministry of Labour and Social Issues , RA Ministry of Finances and Economy, RA

Ministry of Transport and Communication to jointly approve the instruction on application of the procedure on assignment and payment of poverty family benefits and lump sum assistance in the Republic of Armenia within one month.

(6th clause rev. 15.04.02 Decree No. 407)

5

7. To RA Ministry of Justice, RA Police at the Government of Armenia, RA Ministry of Energy, State Custom Committee at the Government of the Republic of Armenia, RA Ministry of Transport and Communication, RA State Social Insurance Fund, State Committee of Real Estate Cadastre at the Government of the Republic of Armenia to provide corresponding information to RA Ministry of Labor and Social Issues (the form is attached).

(7th clause rev. 15.04.02 Decree No. 407; 22.01.2004 No. 48-N) 7.1. Allow the Regional Social Services Centers to provide the financial means left as a result of

using other resources for improving the targeting of information received from the Ministries and Institutions of the Republic of Armenia as well as the social assistance to the households with vulnerability score equal or lower than the marginal score as lump sum assistance.

(7.1 clause added 15.04.02 Decree No. 407) 7.2. To the Minister systematizing the activities of Regional Governing Bodies and infrastructures of

the Republic of Armenia and RA Ministry of Labor and Social Issues to approve the model charter of Regional Social Services Centers by December 20, 2002.

(7.2 clause added 15.04.02 Decree No. 407; 7.2 clause rev. 22.01.2004 No. 48-N) 7.3. Enforce the provisions defined by this Decree starting January 1, 2002. (7.3 clause added 15.04.02 Decree No. 407) 7.4. To define that the national executive body authorized by the Government of the Republic of

Armenia providing official clarification of this decree in compliance with the requirements set forth in Article 87 of the Law of the Republic of Armenia on Legal Acts is the Ministry of Labor and Social Issues of the Republic of Armenia.

(7.4 clause added 22.01.2004 No. 48-N) 8. To the Department of Information and Book-Publishers at the Government of the Republic of

Armenia to cover the procedure of assignment and payment of poverty family benefits and lump sum assistance in press and other mass media.

9. Abolish the RA Government Decree No. 458 “On Approving the Charter on Social Service and the Procedure of Assigning and Paying the Poverty Family Benefit and Lump Sum Assistance to Most Vulnerable Households of the Republic of Armenia” dated September 10, 1993, the 2nd, 3rd, 6th and 7th clauses of the Decree No. 562 “On the Procedure of Assigning and Paying Poverty Family Benefit in the Republic of Armenia” dated December 9th, 1997, the 2nd, 3rd and 4th clauses of the Decree No. 727 “On Introduction of Family Benefits System in the Republic of Armenia” dated November 19, 1998 and the Decree No. 865 “On Family Benefits (marginal vulnerability score, base benefit, size of supplement given to each household member)” dated December 31, 1998.

10. This Decree goes into force from the day of the official publication /10th July 2000/.

Prime Minister of The Republic of Armenia A. MARGARYAN

6

Approved By RA Government Decree

No. 407 dated April 15, 2002

PROCEDURE

On Assignment and Payment of Poverty Family Benefit and Lump Sum Assistance in the Republic of Armenia

(procedure rev. 15.04.02 Decree No. 407)

1. GENERAL PROVISIONS

1. This procedure defines the procedure of assigning and paying poverty family benefit (hereinafter referred to as poverty benefit) and lump sum assistance in the Republic of Armenia.

2. The payment of poverty benefit and lump sum financial assistance is realized from the State Budget of the Republic of Armenia to corresponding Regional Social Services Centres (hereinafter referred to as Centres) within the limits of financial means envisaged for that purpose.

3. The monthly average amount for poverty benefit and lump sum financial assistance by Centres is defined by the Government of the Republic of Armenia taking into consideration the number of vulnerable households identified by vulnerability means testing, the marginal vulnerability score of the households, base amount of poverty benefit, the sizes of supplement paid for each household member under the legal age (under 18) and lump sum assistance.

(3rd clause rev. 22.01.2004 No. 48-N) 4. For assigning poverty benefit or lump sum assistance one of the adult members of the household

should once per year present an application-declaration to the Centre of their place of residence (permanent, temporary or current).

The family is the community of individuals living together, relatives or married couples who have common household.

(4th clause 22.01.2004 No. 48-N) 5. the Centre assumes the application-declaration, necessary documentation presented by the

household as well as information received from Ministries and Institutions of the Republic of Armenia provided by means of poverty benefits database as basis for making the decision on assigning poverty benefit or lump sum assistance.

6. The Centre discusses the application – declaration for assigning benefits no later than within 25 days from the date of receiving the application – declaration and necessary documentation.

7. After making the decision on refusing the assignment of poverty benefit the Centre informs the applicant about it within a 5-day time period mentioning the reason of the refusal.

8. The decision of the centre concerning the refusal of assigning poverty benefit may be appealed to superior bodies or judicially.

9. The following may serve as basis for refusing the assignment of poverty benefits by the centre: a) if the vulnerability score of the household is lower than the marginal vulnerability score; b) if the presented documents are incomplete or false; c) if the household is considered to be not vulnerable based on the information received from the

Ministries and Institutions of the Republic of Armenia and as a result of studies realized by the centre or Social Assistance Council.

2. THE RIGHT TO RECEIVE POVERTY BENEFIT

CALCULATION AND PAYMENT OF THE BENEFIT

10. The households which are registered in means testing system and the vulnerability score of which is higher than the marginal vulnerability score at the moment of its enforcement have the right to receive poverty benefit.

The pension size of pensioners is being considered equal to average pension size received during the 12 months prior to the date of applying.

(10th clause rev. 09.01.03 Decree No. 20-N)

7

11. The poverty benefit is calculated by adding the supplement paid for each member of household under 18 to the base size of the benefit.

12. The poverty benefit is paid from the moment of enforcing the marginal vulnerability score.

3. THE PROCEDURE OF ASSIGNING AND PAYING POVERTY BENEFIT AND LUMP SUM

ASSISTANCE AND NECESSARY DOCUMENTATION

13. The list of documents and forms necessary for assignment and payment of poverty benefit and lump sum assistance are defined by RA Ministry of Labour and Social Issues.

(13th clause rev. 22.01.2004 Decree No. 48-N) 14. The documents necessary for assigning and paying of poverty benefit and lump sum assistance

are kept in the Centre. 15. Poverty benefit and lump sum assistance are paid to one of the adult members of the household

by mutual agreement of the other adult members of the household. In case of disagreement upon the request of the adult members of the household their share of poverty benefits is paid to them.

16. Every change that affects the size of vulnerability assessment score is enforced from the next month.

17. In case of absence of the member of the household under the name of whom the poverty benefit or the lump sum assistance is assigned it is paid to another adult member of the household.

18. Based on the information provided on monthly basis to the Informational-Analytical Centre of RA Ministry of Labour and Social Issues from the Centres the RA Ministry of Labour and Social Issues prepares the application - claim on financial means of poverty benefit and lump sum assistance and presents it to RA Ministry of Finances and Economy.

(18th clause rev. 22.01.2004 Decree No. 48-N) 19. The payments of poverty benefit and lump sum assistance are realized by the post - office of

“Haipost” Closed Joint-Stock Company (hereinafter referred to as Company) at the expenses of the amounts transferred to local Department of Treasury by RA Ministry of Finances and Economy.

20. The amounts which were not assigned due to the errors made by the Centre or were not paid due to the errors made by the Company are paid once without time limits.

21. In case of violations realized by the employees of the Bodies assigning and paying poverty benefits and lump sum assistance they are accountable in the procedure defined by the Legislation of the Republic of Armenia.

22. The Heads and officials of the Organizations providing the documents necessary for assigning poverty benefit and lump sum assistance bear the responsibility for the accuracy of those documents in the procedure defined by the Legislation of the Republic of Armenia.

23. In case of changing the place of residence of the household the payment of poverty benefit and lump sum assistance is being terminated. The statement on assigning and paying of poverty benefit and lump sum assistance is being sent to the Centre of the new place of residence according to the application of the beneficiary.

In case of being registered in the new place of residence within 21 days the beneficiary is paid the poverty benefit and lump sum assistance assigned but not paid by the Centre of the previous place of residence, and in case of being registered later – in established procedure.

4. THE BASIS AND TERMS FOR TERMINATION OF PAYMENT OF POVERTY BENEFIT

24. The payment of poverty benefit is being terminated if: a) the vulnerability score of the household goes down the marginal vulnerability score as a result of

changes in the structure of the household, its material and housing conditions, b) the documents certifying the data written in social passport are not presented after 12 month from

the date of previous registration, c) the poverty benefit was not received for 3 months in succession without reasonable excuse, d) the Centre recognized the household to be non-beneficiary by the offer of Social Assistance

Council or an employee of the Centre,

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e) the right for benefit is lost as a result of using the information received from the Ministries and Institutions of the Republic of Armenia,

f) beneficiaries presented documents containing apparently false information, hided their incomes and changes which took place in the household (in this case the household loses the right to receive poverty benefit for at least 1 year and the Centre takes measures for restoring the damage in the procedure defined by the Legislation of the Republic of Armenia),

g) the vulnerability assessment scores of the household have changed, h) one of the members of the household is double-registered. 25. The payment of poverty benefit is being terminated during the following terms: a) in cases envisaged by “a”, “b”, “c” and “h” sub-clauses of the clause 24 – from the following

month, b) in cases envisaged by “d”, “e”, “f” and “g” sub-clauses of the clause 24 – from the moment of

identification.

5. PROCEDURE AND TERMS OF PROVIDING LUMP SUM ASSISTANCE

26. Lump sum assistance is assigned by the Centre. 27. The following households have the right to receive lump sum assistance: a) those households registered in means testing system whose vulnerability score exceeded the

marginal vulnerability score during the validity period of the latter, b) the households which are newly registered in means testing system during the validity period of

marginal vulnerability score and the vulnerability score of which is higher than the marginal vulnerability score,

c) the families of servicemen who deceased (died) during the defence of the borders of the Republic of Armenia which have vulnerability score equal or lower than marginal vulnerability score,

d) the households with the vulnerability score equal or lower than the marginal vulnerability score. (27th clause rev. 22.01.2004 Decree No. 48-N) 28. The lump sum assistance is paid from the financial resources left as a result of enforcing the

provisions envisaged by the 24th clause of this Procedure and granted to the Centre for provision of lump sum assistance.

29. The lump sum assistance to the households mentioned in the 27th clause of this Procedure is assigned by the offer of the Social Assistance Council.

30. For the households with vulnerability score lower than the marginal vulnerability score the lump sum assistance is being allocated within the limits of the residuary financial resources left after assigning the lump sum assistance to all the households mentioned in sub-clauses “a”, “b” and “c” of the 27th clause of this Procedure.

31. For the household with vulnerability score equal or lower than the marginal vulnerability score the lump sum assistance is being assigned for at least 3 month.

It is being reviewed by the Centre every quarter.

9

Annex of RA Government decree No. 48-N

dated January 22, 2004

The sizes of financial resources envisaged for payment of poverty family benefit and lump sum assistance by Regional Social Services Agencies

(Annex rev. Decrees No. 307 of 16.04.01, No. 407 no 15.04.02, No. 20-N of 09.01.03, No 48 of 22.01.2004 )

Marz Agencies For 2004

Envisaged Monthly amount (AMD)

Including lump sum assistance (3%) (AMD)

Distribution of the amounts envisaged by RA State Budget (AMD)

1

2

3 4 5

Ararat

Ararat

6,110,201.58 183,306.05 73,322,418.93

Artashat

32,258,293.40 967,748.80 387,099,520.79

Vedi

25,364,177.31 760,925.32 304,370,127.73

Masis

23,785,255.16 713,557.65 285,423,061.92

Total

87,517,927.45 2,625,537.82 1,050,215,129.38

Aragatsotn Ashtarak 29,136,897.95 874,106.94 349,642,775.44

Aparan

6,706,589.37 201,197.68 80,479,072.43

Tsaghkahovit

7,689,123.73 230,673.71 92,269,484.74

Talin 16,082,397.08 482,471.91 192,988,764.97

Total

59,615,008.13

1,788,450.24 715,380,097.58

Armavir

Armavir

29,071,395.66

872,141.87 348,856,747.95

Vagharshapat

25,687,991.05

770,639.73 308,255,892.65

Baghramyan

7,176,198.53

215,285.96 86,114,382.40

Total

61,935,585.25

1,858,067.56 743,227,023.00

Geghrakunik

Gavar

20,668,613.91

620,058.42 248,023,366.96

Sevan

18,298,381.83

548,951.45 219,580,581.99

Vardenis

20,405,020.02

612,150.60 244,860,240.21

Chambarak

11,863,310.02

355,899.30 142,359,720.27

Martuni

53,735,649.30

1,612,069.48 644,827,791.64

10

Total

124,970,975.09

3,749,129.25 1,499,651,701.07

Lori

Tumanyan

19,348,003.21

580,440.10 232,176,038.58

Tashir

9,872,885.58

296,186.57 118,474,626.94

Vanadzor

97,781,713.79

2,933,451.41 1,173,380,565.52

Spitak

64,742,147.11

1,942,264.41 776,905,765.26

Stepanavan

37,753,618.64

1,132,608.56 453,043,423.63

Total

229,498,368.33

6,884,951.05 2,753,980,419.94

Kotayk

Abovyan

29,769,734.60

893,092.04 357,236,815.20

Hrazdan

30,073,475.06

902,204.25 360,881,700.72

Charentsavan

14,071,899.35

422,156.98 168,862,792.25

Nairi

19,752,110.09

592,563.30 237,025,321.06

Total

93,667,219.10

2,810,016.57 1,124,006,629.23

Shirak

Artik

33,296,293.41

998,888.80 399,555,520.89

Amasia

1,766,448.87

52,993.47 21,197,386.44

Maralik

10,741,847.42

322,255.42 128,902,169.02

Akhuryan

19,130,894.82

573,926.84 229,570,737.79

Ashotsk

2,588,925.21

77,667.76 31,067,102.55

Gyumri-1 88,840,122.88 2,665,203.69 1,066,081,474.55

Gyumri–2

97,599,997.76

2,927,999.93 1,171,199,973.14

Total

253,964,530.36

7,618,935.91 3 047,574,364.37

Syuniq Goris 21,646,394.07

649,391.82 259,756,728.89

Kapan

21,048,949.79

631,468.49 252,587,397.53

Megri 4,715,636.68

141,469.10 56,587,640.17

Sisyan 12,580,137.51

377,404.13 150,961,650.12

Total 59,991,118.06

1,799,733.54 719,893,416.70

Tavush Dilijan 11,321,331.39

339,639.94 135,855,976.71

Idzevan 24,730,812.42

741,924.37 296,769,749.04

Noyemberyan 16,242,455.10

487,273.65 194,909,461.17

11

Berd 21,488,977.28

644,669.32 257,867,727.34

Total 73,783,576.19

2,213,507.29 885,402,914.26

Vayots Dzor

2,203,306.89

66,099.21 26,439,682.66

Vayq 5,378,055.01

161,341.65 64,536,660.08

Eghegnadzor 17,811,868.85

534,356.07 213,742,426.21

Total 25,393,230.75

761,796.92 304,718,768.96

Yerevan Ajapnyak 31,675,639.96

950,269.20 380,107,679.51

Avan 9,831,682.52

294,950.48 117,980,190.30

Arabkir 23,277,084.16

698,312.52 279,325,009.97

Davtashen 8,163,487.09

244,904.61 97,961,845.09

Erebuni 36,116,589.61

1,083,497.69 433,399,075.37

Kentron 28,574,846.04

857,245.38 342,898,152.48

Malatiya-Sebastia 32,577,881.19

977,336.44

390,934,574.26

Nor-Nork 31,354,467.44

940,634.02 376,253,609.25

Nork-Marash 5,043,148.13

151,294.44 60,517,777.60

Nubarashen 3,589,948.12

107,698.44 43,079,377.46

Shengavit 40,417,554.54

1,212,526.64

485,010,654.43

Qanaker-Zeytun 20,123,465.82 603,703.97 241,481,589.80

Total 270,745,794.63 8,122,373.84 3,248,949,535.52

Total 1,341,083,333.33 40,232,500.00 16,093,000,000.00

12

Form

Information presented by the Ministries and Institutions of the Republic of Armenia to RA Ministry of Labor and Social Issues for assigning poverty family benefit

and lump sum assistance (Form rev. Decree No. 407 of 15.04.02; No. 48-N of 22.01.2004)

N Name Contents Necessary Data Regularity Due Date Medium Note

1 2 3 4 5 6 7 8 1 RA National

Statistics Service

deaths, births,

marriages, divorces

copy of corresponding official registration

(under the condition of inputting the necessary

data and returning it within the defined time

period)

quarterly 25th of the next month

paper Presented by RA National Statistics

Service by the agreement of RA

Minister of Justice

2 RA Police at the

Government of Armenia

transportation means for

personal use

Fist name, patronymic, last name, passport series and number,

address of the owner of the transportation mean

which received new license plate starting

since 1998, license plate and brand of the

transportation mean

quarterly 25th of the next month

floppy disk

3 RA Ministry of Energy

private subscriber of

electric power

First name, last name, address, passport series and number, number of the subscriber’s card, the size of monthly

consumption of electric power

once per year,

(consumption during the

6th, 7th and 8th months of the

previous year)

September 25

floppy disk

4 Custom Committee at

RA Government

custom payments

Fist name, patronymic, last name, address, passport series and

number and the size of custom payments

quarterly 25th of the next month

floppy disk

5 RA Ministry of Transport and

Communication

international calls

private subscribers

First name, patronymic, last name, address, passport series and number, telephone

number of the subscriber and the

amount paid for the calls

First name, patronymic, last name, address, cell phone number of the

subscriber and payment

semi-yearly (by months)

25th of the next month

floppy disk

6 RA State Social Insurance Fund

on pensioners First name, patronymic, last name of the

pensioner (disabled) passport series and number, address,

pension certificate number, size of the

pension, disability group and time period

quarterly 25th of the next month

floppy disk

7 The Department of State Register

of RA Ministry of Justice

Entrepreneurs of Ltd.

CJSC OJSC

Business

Name of the Organization, address,

first names, patronymics and last names of

registered members,

quarterly 25th of the next month

floppy disk

13

Partnerships, Full Liability

Companiesand Limited

Partnerships

their addresses, numbers of passports and certificates and

registration day, month and year

8 State Committee of

RA Real Estate Cadastre

on those receiving the

rigth for property by

means of real estate alienation

transactions

The data presented to Tax Inspection

according to the Annex No. 9 of the Procedure

approved by RA Government Decree No. 556 dated September 7, 1998 and the Form No.

3 attached to the Procedure approved by RA Government Decree No. 626 dated October

10, 2000

quarterly 25th of the next month

paper

(form rev. Decree No 864 – N of 20.06.2002; No 48-N of 22.01.2004) Head of RA Government Staff - Minister M. Topuzyan

14

Registered by the Ministry of Justice of the Republic of Armenia On February 20, 2001

State Registration Number 11 50 10 47

Ratified by:

Order # 58 P of the RA Minister of Social Security on date September 7, 2000 Order # §268¦ of the RA Minister of Finance and Economy on date November 01, 2000

Order # §295¦ of the RA Minister of Transport and Communication on date October 18, 2000

FAMILIES VULNERABILITY ASSESSMENT INSTRUCTION

The families vulnerability assessment system (hereinafter System) is designed in compliance with the decree # 040-4691 of the RA Prime-Minister on date August 26, 2000.

1. GENERAL PROVISIONS

1.1 According to present System the families’ vulnerability is estimated due to the factors that are directly linked to families vulnerability descent and the complex use of monthly average total income of family. Family is a group of people leaving together and having joint possession.

1.2 Present System defines the indicators, their numerical values and ratios considered during the

families vulnerability assessment as well as the family vulnerability scoring formula. 1.3 The information in the SP1 related to socio-economic conditions of the family serve as a basis for the

family’s vulnerability assessment. The RA Ministry of Social Security defines the SP form, filling and maintenance rules and the list of necessary documentation.

2. CRITERIA THEIR NUMERIC VALUES AND RATIOS USED DURING THE FAMILIES VULNERABILITY ASSESSMENT

2.1 The following criteria are considered during families vulnerability assessment procedure:

2.1.1 Social group of each member of the family, 2.1.2 The number of unemployed members of the family, 2.1.3 Residence 2.1.4 Housing conditions of the family, 2.1.5 Availability of a personal car, 2.1.6 Membership in LTD, CJSC, OJSC, FPC2, SLC3 as well as being an owner of a trust

company and an individual entrepreneur,

2.1.7 The electricity consumption of the family during summer months, 2.1.8 The electricity consumption of the family during summer months and being gas subscriber, 2.1.9 The monthly average payments for the international calls, 2.1.10 Custom duty payments for import and export, 2.1.11 Real Estate acquisition,

1 SP – Social Passport 2 FPC – Full Partnership Company 3 SLC – Supplementary Liabilities Company

15

2.1.12 The viewpoint of the RSSC4 about the family’s socio-economic conditions and proposals of the SAB5.

2.1.13 The monthly average total income of the family.

2.2 The social group of each member of the family and it’s numeric value:

2.2.1 Names of the social groups, corresponding cods and vulnerability descriptive values (Pi, i = 18)

are brought in table 1:

Table 1

Name of the Social Group Social Group Code

Social Group Vulnerability Score

1st category disabled H11 48 2nd category disabled H22 39 3rd category disabled H33 28 Disabled child under 16 H44 45 Adolescent child under 2 A55 35 Adolescent child start 2 to 18 A66 33 Child with single parent M23 43 Child with single mother M45 26 Child with divorced parents A34 26 Orphan E56 50 Student (under 23 on state order/full scholarship) S12 22 Pregnant woman (of 20 weeks or more) H00 30 Unemployed G99 22 Pensioner K88 34 Single pensioner unable to work K87 36 Old pensioner (75 or older) K86 39 Absent member of the family 20 Person having no social group 20 When the 3rd category disabled reaches pension age the vulnerability marginal score for him/her is calculated according to the descriptive value of the marginal score defined for pensioners.

2.2.2 In the event of simultaneous affiliation with different social groups, the vulnerability marginal score of the family member is calculated by summing up the vulnerability scores of corresponding social group using adjustment ratios. In this event the vulnerability scores corresponding to different social groups are reviewed in descending order: the first score is taken totally, the second with 0,3; the third and forth with 0,1 adjustment ratios, Or Pi = P1 + 0,3P2 + 0,1 (P3 + P4) Here Pi is- the family i member’s vulnerability total score and P1 > P2 > P3 >P4 are the family i member’s social groups’ scores. By the way, during the calculation of vulnerability score for the 1st and 2nd category disabled who have reached the pension age, the social groups of pensioner (K86) and old pensioner (K88) are not considered as the second social group. Example 1: The orphan child of 14 simultaneously belongs to two

social groups: E56 and A66. The total vulnerability score for the child will be:

4 RSSC – Regional Social Services Center 5 SAB – Social Assistance Board

16

P = 50 + 0,3 x 33 = 50 x 9,9 = 59,9

Example 2: The 3rd category disabled of 17 (three social groups: M23, A66

and H33):

P = 43 + 0,3 x 33 + 0,1 x 28 = 55, 7

Example 3: The 2nd category disabled of 68 (social groups: H22, K88). In this case the social code K88 is not considered and the vulnerability score of the particular member is:

P = 39

2.2.3 Afterwards the family’s vulnerability average score (P ave) is calculated. In order to calculate the

P ave, the sum of all the family members vulnerability scores is divided on the actual number of the family members who are permanently or temporarily registered on the particular address at the SP6 infill moment. P ave = (1/n) x (P1 + P2 + ….. + P n) Here n – is the actual number of the family members who are permanently or temporarily registered on the particular address at the SP infill moment.

Example 1: The family has 7 members and there are two members who don’t belong to any social group (P = 20), one of the members is

§absent¦, another member is 2nd category disabled (H22 = 39), there are also 2 children of 8-10 (A66 = 33, A66 = 33) and two pensioners one of them is 81 (K88 = 34, K86 = 39). The vulnerability average score of this family will be: P ave = (20 + 20 + 39 + 33 + 33 + 34 + 39) / 7 = 31,14

Example 2: The family consists of 3 members. One member doesn’t belong to any social group

(P1 = 20), the other members is 3rd category disabled of 17 with one parent (M23, A66, H33 – P2 = 43 + 0,3 x 33 + 0,1 x 28 = 55,8) and 13 years old child with one parent: (M23, A66 – P3 = 43 + 0,3 x 33 = 52,9).

The vulnerability average score of this family will be:

P ave = (20 +55,8 +52,9) / 3 = 42,9

2.3 The number of unemployed members of the family:

2.3.1 The number of unemployed members of the family affects family’s vulnerability score with K fam ratio: K fam = 1,00 + 0,02 m Here m is the number of unemployed members in the family.

6 SP- Social Passport

17

2.3.2 Children under 16, 1st, 2nd, 3rd category disabled as well as women and men who have a right to

receive old age retirement pension (due to the age scale: Table 2) are considered unable to work. Example 1: The family consists 1 member who is unable to work.

In this event, K fam will be: K fam = 1,00 + 0,02 m x 1 = 1,02

Example 1: The family consists of 11 members and only 3 of them are unable to work. In this case K fam will be:

K fam = 1,00 + 0,02 m x 3 = 1,06

2.4 Residence:

2.4.1 During the calculation of families vulnerability score, the residence is considered with Kr ratio. Table 3 contains the residences list due to Kr ratio

2.5 The Housing Conditions of the Family:

2.5.1 The housing conditions of the family affect the family vulnerability score with Khc ratio, its

values are brought in table 4. Table 4

Housing Conditions Khc

Domik7 1,2 Shelter 1,07 Temporary construction 1,06 Dangerous construction (3rd, 4th category) 1,05 Hostel 1,03 Other 1,02 Permanent accommodation 1,00

2.5.2 Apply the Khc = 1,2 ratio for domiks and dangerous constructions of 3rd and 4th category located

in the earthquake zone.

2.6 Availability of a personal car:

2.6.1 Starting from 1998 the receipt of new car plates affects the family vulnerability score with Kcar ratio, which is equal to 0.

7 Domik – a small iron cottage for temporary residence placed mainly in earthquake zone.

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2.6.2 In other cases Kcar = 1,0. For the families whose only car has been given free of charge to the

disabled member the Kcar is also equal to 1,0.

2.6.3 The Kcar = 0 is valid during the whole period of car ownership.

2.7 The Membership in LTD, CJSC, OJSC, FPC, SLC, being the head of trust - company as well as being an individual entrepreneur for one of the members of the family:

2.7.1 The Membership in LTD, CJSC, OJSC, FPC, SLC, being the head of trust - company as well as

being an individual entrepreneur for one of the members affect the family’s vulnerability score with Kent ratio which is equal to 0.

2.7.2 In other cases K ent = 1,0.

2.8 Real Estate Acquisition:

2.8.1 After January 1, 2000 the acquisition of real estate that brings to the improvement of life conditions affects family vulnerability score with Kre ratio equal to 0.

2.8.2 In other cases Kre = 0. 2.9 . The electricity consumption by family during summer months: 2.9.1 The average quantity (w) of electricity consumption during summer months affects the family

vulnerability score with Kel ratio that is calculated by the following formula: w = 1,3 x (80kv/h + 40 x n) (table 5)

2.10. The electricity consumption of the family during summer months and being gas subscriber:

2.10.1 For gas consumer families there are special norms established which affect the family

vulnerability score with Kg ratio and is calculated the following way:

w = 1,3 x (80kv/h + 10 x n) (table 5) Here n is the number of family members.

2.10.2 The electricity distribution of the families having/using joint electric meter is done by the following formula:

we > = 1,3 x [160 + 40x (n1 + n2)] wg > = 1,3 x [160 + 40x (n1 + n2)] we + g > = 1,3 x [160 + 40x (n1 + n2)] Here n is the number of members of family present at the fill out of the SP.

2.11. The monthly average payments for international calls: 2.11.1 The monthly average amount paid for the international calls during the regular three months

affects the family vulnerability score with the Kt ratio, which is calculated the following formula:

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Kt = 0 in the event, if the monthly average amount paid for the international calls during the regular three months makes the 50% or more of declared income but no less then 1000 drams as well as 5000 drams payment.

2.12. Custom duty payments for import and export:

2.12.1 Start 1999 the circumstances of custom duty payment for importing and exporting affect the

family vulnerability score with Kcus ratio, which is equal to 0.

2.12.2 In other cases Kcus = 1,0

2.13. The viewpoint of the RSSC about the family’s socio-economic conditions and proposals of the SAB:

2.13.1 By the suggestion of the SAB, the RSSC can define Kwp ratio (equal to 0) for well-provided

families. While drawing conclusion on the absence of the particular family, the indicators defined in articles 2.9.1, 2.10.1, 2.11.1 are used by the RSSC and SAB as determinants.

2.14. Family income:

2.14.1 The family income affects its vulnerability score with Kinc ratio, the value of which is calculated

by the following formula:

Here M is the minimum salary defined in the RA at the moment of the SP fill out. d is the number of the family members at the moment of the SP fill out. Sj is the family income at the moment of the SP fill out. n – is the actual number of the family members who are permanently or temporarily registered on the particular address at the SP infill moment.

2.14.2 In accordance with the list established by the governmental decree 352 on July 8, 1998 of the RA, the average monthly income of the family includes the salaries of the family members and the incomes equalized to them as well as the income received from entrepreneurial activity, pensions, scholarships and unemployment benefit.

Example: The family consists of 5 members and the 3 of them are

adolescent children. The father’s salary is 12.000 drams and mother’s salary is 8.000 drams. The income ratio for this family will be: Kinc = 1,2 – 0,04 x (12.000 + 8.000) / (5 x 1000) = 1,04

2.14.3 For the rural households income from horticultural activities is calculated coming out of the

amount of compulsory payments and taxes defined bys legislation and reduced from the cadastral gross income of the land lots considered their private property. The income received from cattle-breeding is calculated on the basis of the ratios for conversion of cattle into hypothetical heads as defined by the governmental decree # 508 on July 6, 1995 of the RA and on the basis of the amount of the gross income calculated by the RA Ministry of Agriculture for one hypothetical head (cow).

d

J =1

nxM x

∑ Sj

0,04 - 1,2 Kinc =

20

3. The Family Vulnerability Scoring Formula 3.1 The family vulnerability scoring formula is the mathematical product of the numerical amounts and

ratios of the indicators brought in the articles 2.2 – 2.14 of current regulation: P = P ave x K fam x Kr x Khc x Ktel x Kcar x Kent x Kre x Kinc x Kcus x Kwp x Kel x Kg

The family vulnerability score with the accuracy of 1/100 is calculated with the help of the family vulnerability scoring formula. By the way as higher is the vulnerability scoring as poorer is considered the family.

Retirement Pension Scale

Approved by the RA law on State Pensions (the law is in force start April 10, 2003)

Table 2

For woman

Birth Date Age Retirement Date 01.01.41 – 30.06.41 55.5 01.07.96 – 31.12.96 01.07.41 – 31.12.41 56 01.07.97 – 31.12.97 01.01.42 – 30.06.42 56.5 01.07.98 – 31.12.98 01.07.42 – 31.12.42 57 01.07.99 – 31.12.99 01.01.43 – 30.06.43 57.5 01.07.2000 – 31.12.2000 01.07.43 – 31.12.43 58 01.07.2001 – 31.12.2001 01.01.44 – 30.06.44 58.5 01.07.2002 – 31.12.2002 01.07.44 – 31.12.44 59 01.07.2003 – 31.12.2003 01.01.45 – 30.06.45 59.5 01.07.2004 – 31.12.2004 01.07.45 – 31.12.45 60 01.07.2005 – 31.12.2005 01.01.46 – 30.06.46 60.5 01.07.2006 – 31.12.2006 01.07.46 – 31.12.46 61 01.07.2007 – 31.12.2007 01.01.47 – 30.06.47 61.5 01.07.2008 – 31.12.2008 01.07.47 – 31.12.47 62 01.07.2009 – 31.12.2009 01.01.48 – 30.06.48 62.5 01.07.2010 – 31.12.2010 01.07.48 – 31.12.48 63 01.07.2011 – 31.12.2011

Introduction The phase to phase script of the retirement pension brought in the table 4 doesn’t apply to Privileged pensioners.

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Table 3 LIST

RA Regions and the Values of their Kr Ratio

Marz Location Value of Kr Ratio Aragatsotn c. Talin

c. Aparan 1,03 -,,-

Ararat Zangakatun Yeraskh Sevakavan

1,05 -,,- -,,-

Armavir c. Gavar c. Chambarak c. Martunie

Gegharqunick c. Gavar c. Chambarak c. Martunie c. Sevan c. Vardenis Artanish Ttujur Jhil Vahan Gagarin

1,03 -,,- -,,- -,,- -,,- 1,05 -,,- -,,- -,,- -,,-

Lori c. Vanadzor c. Alaverdie c. Akhtala c. Toumanian c. Shamlugh c. Tashir c. Spitak c. Stepanavan Bazum Googark Yeghegnut Lernapat Geghasar Sarahart Shenavan Jiliza Paghaghbjur Apaven Saralandg Khnkoyan Nor Khachakap Jrashen Lernavan Ghursal Katnajur Karadzor Saramej Lernantsk Arevashogh Gogavan

1,03 -,,- -,,- -,,- -,,- -,,- -,,- -,,- 1,05 -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,-

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Gogaran Hartagyugh Lusaghbjur Mets Parni Tsakhaber Shirakamut

-,,- -,,- -,,- -,,- -,,- -,,-

Kotayk c. Hrazdan c. Byureghavan c. Yeghvard c. Nor Hachn c. Charentsavan

1,03 -,,- -,,- -,,- -,,-

Shirak c. Giumri c. Maralik c. Artik Akhuryn Jajoor Pemzashen Anipemza Ani Kayaran Amasia

1,03 -,,- -,,- 1,05 -,,- -,,- -,,- -,,- -,,-

Syunik c. Meghri c. Agharak c. Kapan c. Goris c. Sissian c. Kajaran Chakhat Mutsk Agarak Niuvadi Shvanidzor Aldara Karchevan Kuris Goodemnis Lehvaz Vardanidzor Lichk Tashtoon Vahravar Bardzravan Khnatsakh Khndzoresk Khoznavar Kornidzor Hartashen Vaghatur Nerkin Khndzoresk Tegh Shurnugh Aravus Kharahung Kharashen Vorotan (Goris region) Kaghnoot

1,05 -,,- 1,03 -,,- -,,- -,,- 1,05 -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- 1,05 -,,- -,,- -,,- -,,- -,,- -,,- -,,-

23

Ughanis Yeghvard Agarak Siunik Geghanush Chakaten Srashen Artsvanik Verin Giodaklu Shikahogh Tsav Nerkin Hand Khndrats Tandzaver Aghavni Davit Bek Aragadzor c. Khajaran

-,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,-

Vaiots Dzor c. Yegheknadzor c. Jermuk c. Vaik Khachik Bartsruni Khndzoroot Nor Aznaberd Sers

1,03 -,,- -,,- 1,05 -,,- -,,- -,,- -,,-

Tavush c. Berd c. Ijevan c. Dilijan c. Novemberian Verin Karmir Aghbiur Varazavan Paravakar Chinari Nerkin Karmir Aghbiur Norashen Mosesgegh Navur Tsakhavan Tovuz Itsakar Artsvaberd Aigepan Aigedzor Choratan Berdavan Koghb Barekamavan Kotie Baghanis Voskepar

1,03 -,,- -,,- -,,- 1,05 -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,-

24

Voskevan Kayan Kirants Aigehovit Tsakhavan Berkaber Achalurj Vazashen Ditavan Sarigiugh Sevkar Artsvaberd Joojevan Deghdzavan Acharkut Akhnaghbioor Lusadzor Khashtarak Azatamut Lusahovit

-,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,- -,,-

In the other regions of the republic of Armenia – 1,0

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Annex 5

Ratified by RA Minister of Social Security

September 7, 2000 Decree # 58 – P

MONTHLY AVERAGE CONSUMPTION OF GAS AND ELECTRICITY OFONE FAMILY

Family Members # Electricity Consumption Norms (kv/h)

Gas Consumption Norms (kv/h)

1 156 117 2 208 130 3 260 143 4 312 156 5 364 169 6 416 182 7 468 195 8 520 208 9 572 221 10 624 234 11 676 247 12 728 260 13 780 273 14 832 286 15 884 299

26

Registered by the Ministry of Justice of the Republic of Armenia on January 20, 2001

State Registration Number 11 50 10 46 Ratified on September 20, 2000 Ratified on November 01, 2000 Ratified on October 18, 2000 By the order # “68 - P” of By the order # “266” of By the order # “296” of The RA Minister of the RA Minister of the RA Minister of Social Welfare Finance and Economy Transportation and

Communication

INSTRUCTION On Fill in the Family Social Passport

1. General Provisions 1.1 The current instruction is developed in the manner prescribed by the GOA decree N: 727 adopted in 1998 and

decree N: 350, adopted on July 3, 2000 on “ Poverty Family Benefit and Lamp Sum Assistance Assignment and Payment Terms in the RA”. The instruction defines the methods of filling in the social passport for the families recorded in the regional social service centers (hereinafter center).

1.2 The social passport of the family (hereinafter SP) is filled out by the relevant center. 1.3 The SP (Appendix 1) is filled out in 2 copies: one copy is saved in the center and the other in the

corresponding family. Both copies are recorded in the system under the same number. 1.4 In the center, the SP together with all the submitted documents is saved identical to the financial

documentation. 1.5 The SP data is filled out based on the required documents (Appendix 2). 1.6 During the SP allocation it is necessary to introduce the processing rules to one of the adults in the family

(Appendix 10) and confirm it by person’s signature in the section 16 of the SP. 1.7 Each inspector is processing the family registration according to the order of the Center’s Director in the region

assigned to him.

2. Filling In Rules 2.1 The SP is filled out by the social employee in clear, readable handwriting and without obliterations. Only

Arabic numerals are entered. In case of changes, the previous note is obliterated with one straight line (leaving the previous note readable) and the new data is filled in.

2.2 The SP must be recorded (numbered) within the number range approved for the given center by the Social Service Department of the RA Ministry (hereinafter SSD) of Social Security.

2.3 The record number of 6 digits is filled out on the first page of the SP.

For Example:

0 0 0 3 4 7

2.4 The full name of the lessee/owner (hereinafter lessee) is filled in the 2nd, 3rd and 4th sections of SP (as in passport).

For Example: Poghosian Gevork Ashoti

2.5 The city/region 3-digit code (defined by the particular SSD) is filled in the section 5 (Appendix 3).

For Example: 0 1 1 or 2 6 5

27

2.6 The city/region full name is filled in the section 6.

For Example: Ashtarak Region or City of Charentsavan

2.7 The community name is filled in the section 7.

For Example: Khajaran or Nor Nork 2.8 Fill in the postal office 3-digit number of “HaiPost” SCJSC in the section 8.

For Example: 018 2.9 Fill in the street name, alley and dead end information in the section 9.

For Example: Azatutian alley or Hanrapetutian 1 dead end 2.10 Fill in the building/subsidiary number in the section 10.

For Example: 18 or 63G or 143/5 2.11 Fill in the apartment number in the section 11.

For Example: 160 or 7/2 or 24a 2.12 Fill in the home telephone number in the section 12.

For Example:

8 5 7 9 6 3

2.13 Fill in the digits 1 or 0 in the 1st column of the section 13:

0- is filled in the event of a summerhouse “Dacha” existence. 1- is filled in the event of the existence of a multi-apartmental building. The condominium and district committee serial/regular 2 digit numbers are filled in the 2nd column of the section 13; in case of the mentioned numbers absence, fill in the conditional/regular number (conditional numbers are provided by the center). For Example: 17 d/c – 017, 3 d/c – 103 d/c – District Committee

17 h/adm. – 017, 3h/adm. – 103 h/adm. - Housing Administration

2.14 Fill in the social worker’s 4-digit code in the section 14.

For Example: 1 2 0 6 or 0 1 0 5 2.15 The section 15 contains information about the director of the center; fill in the surname,

28

the first letters of the name and patronymic ratified with seal and signature. Section 17 contains information on the family recording date (DD/MM/YYYY).

2.16 The name and first letters of surname/patronymic as well as the signature of SP recipient (adult) are filled in the section 16(with the initial consent of the family members).

2.17 The number of family members present at the moment of SP infill is filled in the section 18 (the sum of “yes”es and “no”s stated in the section 24). All persons living in the same apartment are considered family members, except the rank personnel of temporary military service, and persons who are completely under state guardianship (orphanages, children houses, disabled houses, boarding houses, retirement homes, military schools etc.).

2.18 Fill in the full names (the lessee’s name first) of family members in the section 19, as in their passports or birth certificates.

2.19 If the number of family members exceeds 12, it is recommended to take a new SP and write on the top “continuation”. Start the infill of mentioned additional SP with the same number. Here the infill of the columns 19-31 is required.

2.20 Fill in the gender (male/female) information of the particular person in the section 20. 2.21 Fill in the extent of relationship between the family members and the lessee in the section

21. 2.22 Fill in the birth date (DD/MM/YYYY) of the lessee in the section 22.

For Example: 17/08/1928 (17 August, 1928) or 03/12/1936 (3 December, 1936) If the person’s ID includes only his/her birth year, fill in July 01 (01/07/YYYY) instead of the day and the month of the birth year.

2.23 Fill in the passport number or the birth certificate number (if under age 16) of the particular

person in the section 23 (the same way as in original document).

2.24 Fill in the section 27: “Yes” – in case, if the particular citizen is already recorded in the system and lives in the address identified, “N/A” – in case, if the particular citizen is already recorded in the system but doesn’t live in the address identified, “No” – in case, if the particular citizen is not recorded in the system but lives in the address identified, The family membership information in SP is filled out on the base of information received from the local self-government body, district committees and other establishments (sanatorium and hostel/dormitory). SP contains information on all the individuals registered in that particular apartment.

2.25 The family member’s absence is filled in the section 24 and is considered as a “good reason” in separate cases, when:

2.25.1 the absent member (members) recorded in the family is out of the republic, has temporary or permanent record for a year or more and his/her social group (Appendix 1) identification certificate is submitted to the center.

2.25.2 the family actually leaves at it’s relative’s (friend’s) house without recording procession. 2.25.3 the whole family identified as an absent in the SP, in other region is recorded in the poverty family benefit

system, getting the family benefit and submitting statement in it’s concern. 2.25.4 the “absent” family member with the consent of the other members is recognized as their guardian. 2.25.5 on the “absent” member’s return, all his/her data must be entered into the database. 2.25.6 the “absent” member of the family is not included in the total number of the family members. 2.26. if the person is a representative of a certain social group (groups) then fill in the password of that particular group and its validity time in the sections 25 – 30 (Appendix 5). In the opposite case leave blank the mentioned sections.

K 88 – social group number section, Lifetime /posthumous – validity time period section, Fill in the sections 25 – 26, in case of one social group existence, Fill in the sections 25 – 28, in case of two social groups existence,

29

Fill in the sections 25 – 30, in case of three social groups existence, For Example: for the child borned on May 15, 2000 the following data entry is required:

Group Term Group Term Group Term A 55 15/08/2002 // //

For a 17 years old disabled person of the 2nd group and 1st form student fill in the following:

Group Term Group Term Group Term H 22 01/01/2001 S 12 01/07/2005 A 66 15/10/2002

Code List

M 23 – a child who has lost one parent E 56 – a child who has lost both parents A 34 – a child with divorced parents, M 45 – a child of a single-mother (the social codes are indicated only on the adolescence line). M 23 and E 56 codes are entry required only for the children under age 21, in the event if the person doesn’t work. In the event if the person starts working after reaching the age of 18, the M 23 and E 45 are deleted despite the his/her age. In the above-mentioned cases, the adolescence codes: A55, A 66 together with their enactment terms are entered for the 2nd social group. If the adolescent simultaneously belongs to 4 social groups, there is no necessity to write A 55 or A 66. In case of adolescent child adoption by an unmarried woman, fill in the code M 45. The code K 87 is filled when a pensioner (only pensioners included) submits a written declaration (declaration content is brought in Appendix 9) and application on the absence of guardians, trustees and adults unable to work. The code K 87 is assigned to a single pensioner (only pensioners included) if he/she is unable to work and has an enactment term which has a corresponding time limitation: temporary disability, the child is temporary disabled and etc. The deadline is stated up to the end of it’s limitation time period. Fill in the code K 87 parallel to the basic social group K 88 (K 86), H 11, H 22 for a single pensioner (only pensioners included) unable to work. Fill in the code S 12 for the students (from free education department) of secondary and high educational institutions. For the disabled children, fill in the code H 44 together with the fact of their adolescence: A 66 or A 55 including their deadlines. For the unemployed persons the enactment period is counted start one year from the recording date. In case of the unemployment status continuation (after the date stated) the citizen must bring the corresponding documentation to the center.

2.27. In the section 31 fill in the average monthly income (in AMD) of the particular employee, 12 month advanced from the application moment taking as a base the submitted statement. For example: if the citizen has submitted his/her salary statement (time sheet) to the center on date 01.03.2000, but has start working since 01.10.1999, the average monthly income calculation is being done in the following way: October (14000dram)+November (10000 dram)+December (18000 dram)+January (12000 dram)+February (120000 dram)

____________________________________________________________________== 13600 5

For example: for the individuals receiving unemployment benefit:

30

unemployment benefit (3100dram) x unemployment time period (6 month) __________________________________________________________________== 1550 dram.

12

The total income of the family contains the family’s incomes in accordance with the Annex 1 of the GoA decree 352 ratified on June 8, 1998 on the list of “Financial Resources Directed on the Salary Payment and Incomes Equalized to them” and Annex 3, the order of the “Insurers’ Registration and Recording in the RA Social Insurance State Fund”. If the pensioner is receiving salary besides the pension, fill in his/her salary rate in the section 45 of the SP. In all the other cases fill in the pension full size. For the students of the secondary and high educational institutions, the stipend is filled in the income section. The family total income evaluation excludes the benefits and bonuses given as a baby birth sum lump assistance and given to the mothers caring for a child under age 2. Fill in “N/A” in the section 31, if one of the family members is declaring that he/she has no income.

2.28. Fill in the section 33 due to the Appendix 6. 2.29. Fill in the housing conditions data in the section 34, in due to the Appendix 7. 2.30. Fill in the passport number and name of the humanitarian aid received, in the section 35.

For example: 23/food 14/oil

2.31. In the section 36 fill the aid receipt date (dd/mm/yyyy) For example: 03/09/94 or 1994, September 3,

2.32. Fill in the name of the aid providing organization in the section 37. 2.33. If the number of benefits received by the family exceeds 28, it is recommended to fill a new

SP and write on the top “continuation”. Start the infill of mentioned additional SP with the same number. Here the infill of the columns 35-38 is required.

2.34. The inspector of the aid providing center’s puts his/her signature in the section 38 of the SP copy saved in the family. 2.35. In the section 39 fill in the educational information due to Appendix 8.

The required documentation: certificate, diploma, record-book or reference from the educational institution.

2.36. For a person under the military service, enter “out” for 2 years, in the section 24.

For example: the citizen reaches the age of 18 on 15.03.2000 and due to the military certificate, has been called up for the military service by the Military Commissariat on date 01.04.2000. Fill “out” in the section 24 and “time period 01/04/2000” in the section 25 of the SP.

2.37. The section 41 is entry required for refugees. 2.38. Fill in the employment data in the section 42.

If the person is employed enter the letter “Y” and if not enter the letter “N”. The person’s employment is determined due to the GoA law on the “Public Employment”. The required document is the workbook or the reference received from the local self-governing body, dormitory, district committees, which are submitted in case of unemployment. For students’ the references from the educational institutions or record-books are required.

2.39. Fill in the family data in the section 43. The first three lines of the column concern to the income received from the private property. Enter the land-received income on the first line. Enter the income received from cattle breeding on the second line. Enter the income received from agricultural-equipment/farming plant on the third line.

2.40. Fill in the electricity consumption payment PAN (Personal Account Number) on line four of

31

the section 43. 2.41. Fill in the natural gas consumption payment PAN (Personal Account Number) on line five

of the section 43. 2.42. In the section 44 fill in the SA enactment sequential number, day, month and year of the

family changes. Fill in the first letter and date of the factual account in case of the factual account procession. For example: 1-15/09/99 and the second change 2-24/02/2000, P-24/02/2000.

2.43. Fill in the working pensioner’s salary rate in the first column of the section 45. 2.44. The sections 46-47 are left blank until the new order receipt.

3. The Introduction Order of the Social Passports’ Data Alterations 3.1 The lessee and/or other adult member of the family should inform the center about the family members data

changes for the entry into the social passport. 3.2 The data change or additional statement in the SP is being done on the base of the documents submitted by one

of the family members. 3.3 Any change in SP can require the change of other information in its relation.

For example: In case of the lessee’s change, there is a possibility of the family members relation change towards the lessee (section 21) and other.

3.4 All the alterations declared by the lessee or an adult member of the family is being adjusted in the SP.

Put a straight line while making changes in the SP so that the previous data remains readable and enter the new information. Put in brackets the sequential number of the SP changes. The changes done in the same day usually have the same sequential number. If there is no space for all the changes in the particular SP, take another SP and put the same SP number on it. Enter the full name of the family member, the required changes and leave blank the other sections.

3.5 In case of the family members change (if the outgoing member is the lessee) pay a special attention on the

family relationship section and make all the corresponding changes. 3.5.1 During the estimation of the family neediness marginal score, the score 20 is being taken for the absent

member of the family considered as a person not belonging to a social group (Appendix 1). 3.6 The family exclusion process is being done on the base of the application submitted by the lessee which is kept/saved in the document batch of the family and is registered in the database in a special way:

“Type” – enter in the corner the reason of the family exclusion and making the following notes: “E” – the family moves to live at another location (out of the table, in a free space, in the same line the code of the area where the family has moved to live is specified), “D” – in case of double recording “S” – in case of death of a single person “E” – the family applied for exclusion from the list of the “Poverty Family Benefit System” recipient families.

3.7 The rules and regulaions of SP procession are brought on page 7 (Appendix 10).

32

Annex 1 Ratified by the Order N: 68-P of

the RA Minister of the Social Security on date September 20, 2001

The RA Ministry of Social Security

1. Family Social Passport N

2. Surname ________________________________________________________________________ 3. Name _________________________ 4. Patronymic _______________________________

5. Address

6. ________________________________________________________________________________ 7. City/Village ___________________________________ 8. Postal Code ___________________ 9. Street _________________________ 10. Building ____________ 11. Apartment ____________ 12. Tel.

13. D/C, Building Administration

14. Inspector

Familiar with the infill rules 15. _____________________________________ 16. ___________________________________________

Head of the Social Service Regional Center (full name) (full name)

17. <<_______>> _______________________200 . Entry sign ______________________

FAMILY STRUCTURE 18. QUANTITY OF MEMEBERS 19 20 21 22 23

N Surname/Name/Patronymic Gender Extent of Relationship

Birth Date (dd/mm/yyyy)

Identification Certificate

1. / / 2. / / 3. / /

33

4. / / 5. / / 6. / / 7. / / 8. / / 9. / / 10. / / 11. / / 12. / /

24 25 26 27 28 29 30 31 32

SOCIAL GROUP Record Group Term Group Term Group Term

Income Introduction

/ / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

33. Remarks of the Social Service Center’s employee 34. Housing Conditions

DATES ABOUT PROVIDED ASSISTANCES

35 36 37 38 35 36 37 38 N Name Date

(dd/mm/yyyy)

Assisting Organization

Signature N Name Date (dd/mm/

yyyy)

Assisting Organization

Signature

1 15 2 16 3 17 4 18 5 19 6 20 7 21 8 22 9 23

10 24 11 25

34

12 26 13 27 14 28

N

39 40 41 42 43 44 45 46 47 N Education Public

Work Refugee’s Record N

Employment Status

Family Data

Personal Code

1 I I I I I I I I I I I I I I 2 I I I I I I I I I I I I I I 3 I I I I I I I I I I I I I I 4 I I I I I I I I I I I I I I 5 I I I I I I I I I I I I I I 6 I I I I I I I I I I I I I I 7 I I I I I I I I I I I I I I 8 I I I I I I I I I I I I I I 9 I I I I I I I I I I I I I I

10 I I I I I I I I I I I I I I 11 I I I I I I I I I I I I I I 12 I I I I I I I I I I I I I I

35

Annex 2

Ratified by the Order N: 68-P of the RA Minister of the Social Security

on date September 20, 2001

Section N

Section Contents Required Document Copy Saved in the Center

1 SP number Within the number range assigned by SPD

2 Surname Passport 3 Name Passport 4 Patronymic Passport 5 Address (Area Code) See appendix 3 6 Marz or City Name Residence Certificate 7 Town/Village Residence Certificate Residence Certificate 8 Postal Code Announcement 9 Street Residence Certificate Residence Certificate 10 Building Residence Certificate Residence Certificate 11 Apartment Residence Certificate Residence Certificate 12 Telephone Announcement 13 District Center/

Building Administration Office Announcement

14 Inspector Due to the director’s order 15 Service Head (full name) 16 Citizen 17 Infill Date 18 Family Members Number Residence Certificate Residence Certificate 19 Full Name Passport/Birth Certificate 20 Gender 21 Extent of Relationship Residence Certificate 22 Birth Date Passport/Birth Certificate Copy of the birth

certificate 23 Identification Certificate Passport/Birth Certificate Copy of the birth

certificate 24 Residence Permit Residence Certificate Residence Certificate 25, 27

Group See the SP Infill See the SP Infill

29 3rd column of Appendix 5 of the Instruction

4th column of Appendix 5 of the Instruction

26, 28, 30

Term see the 3rd column of Appendix 5 of the SP Infill Instruction

see the 4th column of Appendix 5 of the SP Infill Instruction

31 Income Residence Certificate, Certificate from the body in charge of assigning pensions (benefits) with the indication of the pension (benefit) amount

Residence Certificate, Certificate from the body in charge of assigning pensions (benefits) with the indication of the pension (benefit) amount

32 Introduction 33 Notes of the Center Employee see the Appendix 6 of the SP

Infill Instruction

36

34 Housing Conditions Residence Certificate Residence Certificate 35 Name 36 Day, Month, Year 37 Assisting Organization 38 Signature 39 Education Diploma, Certificate, Record-

book Diploma, copy of the certificate, reference from the educational institution

40 Public Work Announcement 41 Refugee’s Record Number Certificate of a refugee Copy of the certificate of

a refugee 42 Employment Status Workbook, record-book,

residence certificate* residence certificate* or reference from the employment center

43/1 43/2 43/3

Family Data Certificate on land, cattle if owned

Certificate on land, cattle if owned

43/4 Family Data Electricity fee payment book 44 Alteration Date 45 Pensioner’s Salary Reference from the work

place Reference from the work place

46 47 Personal Code

• the reference should contain family’s address, structure (the absent members and unregistered persons included), extent of relationship, and employment status of each member of family, private property owned.

37

Annex 3

Ratified by the Order N: 68-P of the RA Minister of the Social Security

on date September 20, 2001

LIST Of Social Service Centers, served Communities and Codes of Regions

D NAME OF THE CENTER CODE SERVICE PROVISION AREA

Aragatsotn Marz 01 Ashtarak 016 Ashtarak city, the former administrative unit of

Ashtarak region 02 Aparan 049 the former administrative unit of Aparan region 03 Tsakhahovit 050 the former administrative unit of Aragats region 04 Talin 094 the former administrative unit of Talin region Ararat 05 Ararat 013 Ararat city region 06 Artashat 014 Artashat city, the former administrative unit of

Artashat region 07 Masis 077 the former administrative unit of Masis region 08 Vedie 051 the former administrative unit of Ararat region Armavir Marz 09 Armavir 031 Armavir city, the former administrative unit of

Armavir region 10 Baghramian 057 the former administrative unit of Baghramian region 11 Vagharshapat 038 Vagharshapat city, the former administrative unit of

Vagharshapat region Gegharkunik Marz 12 Gavar 025 Gavar city, the former administrative unit of Kamo

region 13 Sevan 035 Sevan city, the former administrative unit of Sevan

region 14 Chambarak 074 the former administrative unit of Krasnoselsk region 15 Martounie 076 the former administrative unit of Martounie region 16 Vardenis 058 the former administrative unit of Vardenis region Lori Marz 17 Vanadzor 026 Vanadzor city, the former administrative unit of

Vanadzor region 18 Toumanyan 012 Toumanyan city, the former administrative unit of

Toumanyan region 19 Spitak 036 Spitak city, the former administrative unit of Spitak

region 20 Stepanavan 037 Stepanavan city, the former administrative unit of

Stepanavan region 21 Tashir 069 the former administrative unit of Tashir region Kotayk Marz 22 Abovian 011 Abovian city, the former administrative unit of

Abovian region 23 Hrazdan 033 Hrazdan city, the former administrative unit of

Hrazdan region 24 Charentsavan 039 City of Charentsavan 25 Eghvard 080 the former administrative unit of Eghvard region

38

Shirak Marz 26 Akhuryan 055 Akhuryan city, the former administrative unit of

Akhuryan region 27 Amasia 046 Amasia city, the former administrative unit of Amasia

region 28 Ashotsk 063 Ashotsk city, the former administrative unit of Ashotsk

region 29 Artik 015 Artik city, the former administrative unit of Artik

region 30 Giumrie 268 Giumrie city 31 Maralik 048 the former administrative unit of Ani region Syunik Marz 32 Goris 018 Goris city, the former administrative unit of region

Goris 33 Kapan 027 Kapan city, the former administrative unit of Kapan

region 34 Meghrie 079 the former administrative unit of Meghrie region 35 Sissian 088 the former administrative unit of Sissian region Vaiots Dzor Marz 36 Egheghnadzor 065 the former administrative unit of Egheghnadzor region37 Jermuk 020 Jermuk city 38 Vaik 044 the former administrative unit of Vaik region 39 Berd 097 the former administrative unit of Taush region 40 Dilijan 021 Dilijan city 41 Idjevan 067 the former administrative unit of Idjevan region 42 Noyemberyan 081 the former administrative unit of Noyemeryan region Yerevan City 43 Adjapniak 101 Adjapnjak community 44 Arabkir 103 Arabkir community 45 Erebunie 105 Erebunie community 46 Center 106 Center community 47 Malatsia Sebastia 107 Malatsia Sebastia community 48 Nor Nork 108 Nor Nork community 49 Shengavit 111 Shengavit community 50 Avan 102 Avan community 51 Nubarashen 110 Nubarashen community 52 Kanaker Zeitun 112 Kanaker Zeitun community 53 Nork Marash 109 Nork Marash community 54 Davitashen 104 Davitashen community

39

Annex 4

Ratified by the Order N: 68-P of the RA Minister of the Social Security

on date September 20, 2001

Relationship Extent

Code Name 00 lessee or proprietor 01 husband 02 daughter 03 son 04 mother 05 father 06 sister 07 brother 08 grandmother 09 grandfather 10 daughter in law 11 son in law 12 grandchild 13 mother in law 14 father in law 15 mother in law 16 father in law 17 other

40

Annex 5

Ratified by the Order N: 68-P of the RA Minister of the Social Security

on date September 20, 2001

LIST

Social Groups and Relevant Documentation

Code Name Required Document H 11 1st category disabled copy of the Medical Expert Commission’s Certificate and

reference of the pension assigning body H 22 2nd category disabled copy of the Medical Expert Commission’s Certificate and

reference of the pension assigning body H 33 3rd category disabled copy of the Medical Expert Commission’s Certificate and

reference of the pension assigning body H 44 disabled child under age 16 certificate of the regional pension security center A 55 adolescent under age 2 copy of the birth certificate A 66 adolescent of 2-18 age copy of the birth certificate K 88 pensioner (length of service: retirement

pension, privileged pension; long lasting: social and old age pension)

reference of the pension assigning body, IA, CNS, MD

G 99 Unemployed reference of the regional employment center H 00 Pregnant woman (of 20 weeks or more) reference of the maternity welfare center/antenatal clinic S 12 student (under age 23) reference from the educational institution confirming the

fact of free education M 23 a child having one parent (under age

21) copy of the parent’s death certificate and reference of the pension assigning body

M 45 a child of a single woman certificate of the social status acts recording regional department

A 34 a child of divorced parents certificate of divorce or copy of the affiliation certificate E 56 orphan (under age 21) copy of the parent’s death certificate and reference of the

pension assigning body K 87 single pensioner disable to work reference from the building administration, local self-

government body, application and announcement K 86 old age pensioner (75 years old or

more) reference of the pension assigning body

41

Annex 6

Ratified by the Order N: 68-P of the RA Minister of the Social Security

on date September 20, 2001

Note of Center’s officer in section 33 of the SP “yes”- the family can be included in humanitarian programs distribution, lump sum assistance or

poverty family benefit lists in compliance with the family neediness marginal score.

01 - in the event of a family deprivation from the benefits and assistance for one year term by the center,

02 – in the event if one of the family members has bought a car during the former years, 03 – in the event if one of the family members or the family itself deemed to be a private

entrepreneur, 04 – in the event if the family refuses/declines the benefit or assistance receipt, 05 – in the event if during summer time the family has overused the electricity or gas

consumption standards, 06 - in the event of customs duty payments, 07 – in the event if the recipient becomes a member of LTD, CJSC, OJSC, FP, FEC, 08 – in the event if the recipient deemed to be a member of LTD, CJSC, OJSC, FP and an

authorized company, 09 – in the event of the international calls average monthly fee’s overpayment, 10 – in the event of private property gain/acquisition

“no”- the particular family is recognized as well provided by the decision of the center or social assistance commission.

42

Annex 7

Ratified by the Order N: 68-P of the RA Minister of the Social Security

on date September 20, 2001 Housing Conditions

00 – permanent apartment in a public building, 01 – private summer house, 02 – hostel, 03 – damaged building, 04 – house, 05 – temporary construction, 06 – other, 07 – homeless family/family without shelter,

*the family is recorded on the center’s address with 6-month term, until the final resolution and adjustment of its housing conditions.

Annex 8

Ratified by the Order N: 68-P of the RA Minister of the Social Security

on date September 20, 2001

Education, Scientific Degree

0. uneducated 1. hasn’t/absent 2. elementary 3. incomplete secondary 4. secondary 5. secondary specialized 6. incomplete high 7. high 8. candidate of science 9. doctor of science

43

Annex 9

Ratified by the Order N: 68-P of the RA Minister of the Social Security

on date September 20, 2001

(application front side)

---------------------------------------------------------------- to the director of the social services regional center

City (from) ------------------------------------------------------ Address ---------------------------------------------------------- Passport series ------------------------------- N------------------------- Given ----------------------------------------- Telephone -------------------------------------------------------

APPLICATION I request to register me in the “Npast” benefit system as ---------------------------------------------------------------------

---------------------------- <<------>>---------------------2000

(application back side)

DECLARATION

I notify on my status of a single pensioner disable to work and have no breadwinner or other guardians prescribed by law. I have been informed that in the event of false information provision, I’ll be deprived of all the privileges applied to single pensioners, determined by RA Legislation. I am obliged to notify the social services regional center on family structure change, passing on full state care within 10 days.

---------------------------- <<------>>---------------------2000

44

Annex 10

Ratified by the Order N: 68-P of the RA Minister of the Social Security

on date September 20, 2001

The Family Social Passport Procession Rules

1. The family SP is filled out and sealed by the social services corresponding regional center. 2. Two social passports of the same number are filled out per each family: one for the family and the other for

the social services regional center. 3. The family major/adolescent member is obliged to inform the social services regional center about the

family structure, income or each member’s social group alterations within one-month period. 4. Once per year, during the factual account procession, the family major/adolescent member is obliged to

submit required documentation to the social services regional center. 5. In the event of the SP loss, the new one is given only by decision of the director of the corresponding

social services regional center. 6. The benefit/assistance is provided if the SP and ID certificate are available. 7. The social employee does records on benefit receipt in presence of the recipient. 8. In the event of obviously false documents’ submission or fact concealing, the particular family is being

deprived from the right of social assistance receipt at least for one-year period. 9. The regional center of social services and its upper bodies have the right of the SP information (declared

by the citizen) authenticity control.

45

Registered by the Ministry of Justice of the Republic of Armenia on February 20, 2001

The number of state registration 11 50 10 49

Ministry of Social Security of the Republic of Armenia Order

December 20, 2000 N101-P

On assertion of the Instructions “On the Order of the Reciprocal Reports, Poverty Family Benefit and Lump Sum Assistance Registration and Assignment Works Procession”, “On Budget Allocations for Poverty Family Benefits and Lump Sum Assistance”, “On the order of payment of Poverty Family Benefits and Lump Sum Assistance Through Post Departments of “HayPost” SCJSC of RA Ministry of Transport and Communication”

For the performance of the point 6 of the RA Government Decree N350, dated July 3, 2000 “On the Poverty Family Benefit and Lump Sum Assistance Allocation and Payment Terms in the Republic of Armenia”

I ORDER

1. To assert the Instructions “On the Order of the Reciprocal Reports, Poverty Family Benefit and Lump Sum Assistance Registration and Assignment Works Procession”, “On Budget Allocations for Poverty Family Benefits and Lump Sum Assistance”, “On the order of payment of Poverty Family Benefits and Lump Sum Assistance Through Post Departments of “HayPost” SCJSC of RA Ministry of Transport and Communication”.

2. To the Department of Social Assistance to submit to the Ministry of Justice of the Republic of Armenia the Instructions “On the Order of the Reciprocal Reports, Poverty Family Benefit and Lump Sum Assistance Registration and Assignment Works Procession”, “On Budget Allocations for Poverty Family Benefits and Lump Sum Assistance”, “On the order of payment of Poverty Family Benefits and Lump Sum Assistance Through Post Departments of “HayPost” SCJSC of RA Ministry of Transport and Communication” for registration according to established procedure.

Ministry of Finance and Economy of the Republic of Armenia Order

November 10, 2000 N 274

I ORDER To assert the Instructions “On the Order of the Reciprocal Reports, Poverty Family Benefit and Lump Sum Assistance Registration and Assignment Works Procession”, “On Budget Allocations for Poverty Family Benefits and Lump Sum Assistance”, “On the order of payment of Poverty Family Benefits and Lump Sum Assistance Through Post Departments of “HayPost” SCJSC of RA Ministry of Transport and Communication”.

Ministry of Transport and Communication of the Republic of Armenia

ORDER December 21, 2000 N 383

For the modification of the Order of the Minister of Transport and Communication of the Republic of

Armenia, dated September 11, 2000, N 280

I ORDER

46

1. To escape the title of Order. 2. To state the point 1 of the order in following edition: “To assert the Instructions “On the Order of the

Reciprocal Reports, Poverty Family Benefit and Lump Sum Assistance Registration and Assignment Works Procession”, “On Budget Allocations for Poverty Family Benefits and Lump Sum Assistance”, “On the order of payment of Poverty Family Benefits and Lump Sum Assistance Through Post Departments of “HayPost” SCJSC of RA Ministry of Transport and Communication”.

3. To replace the words “A.Petrosyan” with words “V.Arakelyan” in the point 2.

Ratified on December 20, 2000 Ratified on October 10, 2000 Ratified on September 01, 2000 By the order N: “101” of By the order N: “274” of By the order N: “280” of The RA Minister of the RA Minister of the RA Minister of Social Security Finance and Economy Transportation and Communication

I N S T R U C T I O N

On the Order of the Reciprocal Reports, Poverty Family Benefit and Lump Sum Assistance Registration and Assignment Works Procession

1. General Provisions

1. Current instruction is developed in the manner prescribed by the GoA decree N: 350, adopted on July 3,

2000 on “Poverty Family Benefits and Lamp Sum Assistance Assignment and Payment Terms in the RA” and the order of the reciprocal reports, poverty family benefits (hereinafter poverty benefit) and lump sum assistance works procession by the social service regional centers (hereinafter center). 1.2 The center is obliged to provide consultations and explanations to the citizens as well as facilitate

in obtaining of the necessary document forms and information. 1.3 To be assigned to the poverty family benefit and lump sum assistance the particular family should be

recorded in the family neediness assessment system (hereinafter assessment system). 1.4 One of the adult members of the family, registered in the assessment system, should notify the

regional social service center on the alterations within the family structure, income, social group or housing conditions in one month period.

1.5 The center is coming to the final conclusion and making decision on the family’s neediness status outcoming from the documentation, declaration received from the family members as well as the information/query received from the RA Ministries and other priorities/governmental bodies.

1.6 The center is putting discussion the family’s application of the admission to the poverty benefit and lump sum assistance system on discussion within 25 days after the document submission.

1.7 While the poverty benefit and lump sum assistance assignment is rejected, the center notifies the applier within 5 days with the detailed explanation of the rejection purpose.

1.8 The decision of the body in charge of poverty family benefit and lump sum assistance assigning can be appealed and reviewed in supremacy or court procedure.

2. The Poverty Benefit and Lump Sum Assistance Amount Calculation

2.1 The poverty benefit is calculated by adding a supplement per family member to the base (social) pension.

2.2 The lump sum assistance is calculated in the following manner:

47

a) for the families having higher neediness score then the neediness marginal score calculation is done due to the amount defined for them.

b) for the families having lower neediness score then the neediness marginal score calculation is done due to the basic(social) poverty benefit amount.

2.3 For the families having lower neediness factor then neediness marginal score, the lump sum assistance

is calculation in the event of having “0” in the assessment system.

3. The Beginning of the Poverty Benefit and Lump Sum Assistance Payment Term

3.1 The poverty family benefit is assigned to the families recorded 12 month advance from the neediness

marginal score enactment moment; having higher neediness factor in the SP (certified in the corresponding documentation) then the neediness marginal score. The neediness marginal score is assigned to the family from its enactment moment,

3.2 In the result of the family(recorded in the system) structure and income alterations as well as the newly recorded families having lower neediness factor then the neediness marginal score,

3.3 Families having low neediness marginal score who had applied for the lump sum assistance, are subject to the lump sum assistance assignment for the next month. In the event if the family has applied for the lump sum assistance before July 1, 2000(without application-declaration); the lump sum assistance can be assigned start April 1, 2000 based on the proposal of the Social Assistance Council,

3.4 The Center is processing monthly review of the decision on lump sum assistance assignment.

4. The Poverty Benefit and Lump Sum Assistance Payment Term

4.1 During the Poverty Family Benefit enactment term, the families entitled to it, can get paid start the assignment moment, in other words till the review of the marginal value of vulnerability by the GOA, with the exception of the clause 5.4.1 of current Instruction.

4.1.1 The lump sum assistance is paid for one month. 4.2 For the certain families of the system, whose social group membership expires during calendar year,

the poverty family benefit is assigned including the expiration date. 4.2.1 In the event if the family members’ (included in the clause 4.2 of the current Instructions)

social group (Appendix 1) membership expiration is conditioned by the age (A 55, A 66, M 23, M 45, E 46, A 34, S 12 social groups) and the particular family reserves the right on poverty family benefit then it’s payment is continued.

4.2.2 In the event, if the family (included in the clause 4.2 of the current Instructions) members’ social group membership expires (H11, H22, H33, H44, K87 social groups) and the particular family reserves the right on poverty family benefit then it’s payment is continued.

4.2.3 In the event, if the family’s (included in the clause 4.2.2 of the current Instructions) social group membership expires and the family doesn’t manage to submit the required documentation and the family doesn’t reserve the right on poverty family benefit then the benefit payment is suspended for 2 month period.

4.2.4 In the event, if the family’s (included in the clause 4.2.2 of the current Instructions) social group membership expires and the family manages to submit the required documentation on the disability within 2 month as well obtains higher vulnerability marginal value then the poverty family benefit payment restarts from the suspension period.

4.3 If the family has members belonging to different social groups then the poverty family benefit is continued including the social group membership’s earliest expiration month and in the result of the poverty family benefit right review, in case of benefit right reserve the poverty family benefit is assigned till the social group membership next expiration date.

48

5. Administration of the Poverty Family Benefit and Lump Sum Assistance by the Center

5.1 Aiming to receive the poverty family benefit, once a year, one of the family adult members should submit an application-declaration and all the required documents (Appendix 1, 2) to the Center of Building Administration (permanent, temporary or actual).

5.1.1 No requirements (additional documents) are produced to the families recorded in the system

during the last 12 months. In the event of family alterations start the recording date, the alteration certifying documents are required.

5.1.2 The Center’s inspector is checking the authenticity of the application-declaration, the submitted documents and putting the date received on the application-declaration. It is accepted if the set of documents is complete. Documents with corrections or obliterations are not accepted. The Center’s personnel have no right of making corrections on the submitted documents.

5.1.3 The Center’s inspector makes the introduction of the poverty family benefit and lump sum assistance payment and allocation terms to the applicant during the application-declaration accepting process.

5.2 Creation of the poverty family benefit and lump sum assistance file.

5.2.1 In availability of the required documents batch on poverty family benefit, the regional inspector

in charge, visits the recipients houses till the end of month and creates research statement/act on the socio-economical status of the family and the authenticity of documents.

5.2.2 Till the end of the current month, the Center submits the lists (by postal departments, see Appendix 3) of the families having higher/lower marginal value of vulnerability and the lump sum assistance applications’ record book, to the Social Assistance Council, for poverty family benefit assignment.

5.2.3 The head of the Center submits query/information on the number of applications received for the lump sum assistance and on the budget allocation of this purpose to the Social Assistance Council.

5.2.4 The Social Assistance Council discusses the documents of the families registered in the Center for the lump sum assistance entitlement during the first week of the month, and sends the decision (approved list) to the Center within 3 days.

5.2.5 Before the creation of the lump sum assistance payment lists for the current month, the Center considers the suggestion of the Social Assistance Council as well the financial means and makes a decision:

a) for the families with higher marginal value of vulnerability, the order (Appendix 4-5) on the allocation of lump sum assistance is received and printed out from the database, which is controlled by the inspector, is signed by the head or leading specialist of the poverty family department and at the end with head’s confirmation is entered in the applications register. The poverty family benefit file is created (Appendix 6).

b) for lists of the families with lower marginal value of vulnerability and the order on the lump sum assistance assignment is confirmed and saved in the family files (Appendix 6).

c) not to include the family in the lump sum assistance lists of the current month. 5.2.6. The leading specialist of the Center, prints out the applications received by the database; the

pages from the electronic register received during the current week and attaches to the file provided for that purpose (Appendix 7,8) but in accordance with the sub-clause a) of clauses 5.2.5 the lump sum assistance batch is filed in the row of paid files. The file is given a sequential number.

5.3 The Lump Sum Assistance Payment Terms/Documentation

49

5.3.1 The poverty family benefit and lump sum assistance is paid to the adult family member in

consent with the other members of the family. 5.3.2 On the demand of the family adult member entitled to the poverty benefit, his/her share is paid

separately. 5.3.3 The poverty family benefit and lump sum assistance, in compliance with the regulations

stipulated in legislation, can be paid as well to the legal representative (guardian, executor, assistant) of a person. By the way, the person’s data is filled in the social passport, in section 24 as an “absent”.

5.4 The Poverty Family Benefit Suspension Procedure

5.4.1 The Poverty Family Benefit Suspension is processed: a) passed one month from the poverty family benefit right expiration date, b) passed one month, in the event of the certifying documents non-submission within 12

month after recording period. c) in the event of the family’s vulnerability marginal score recession, as a result of the family

housing and financial conditions alteration. d) in the event if the family didn’t receive the poverty benefit 3 months successively by an

inadequate reason. e) start the same month, if the family is recognized as not subject to benefit receiving f) In case of ineligibility to Poverty Family Benefit and lump-sum assistance revealed as a

result of comparison of information received from the RoA Ministries and institutions through the Information Database of Poverty Family Benefit System;

g) in the event of false documentation on the family income and alterations submission on behalf of the poverty family benefit or lump sum assistance recipients. For the last reason the family is disqualified from received Poverty Family Benefit and any assistance for a one-year period and the Center applies to the court for the compensation of damages.

Families disqualified from the Poverty Family Benefit by the sub-clauses of the clause 5.4.1 may apply for lump-sum assistance, except for the sub-clause (g).

5.4.2 After comparing the information defined under the clause 1.5 with the data of information

database of the month and using it the Center provides information on the results to the RA Ministry of Labor and Social Issues. within a month.

5.4.3 The families entitled to poverty family benefit have no right of inclusion into the Lump Sum Assistance payment lists.

5.4.4 The amount not paid by the Company’s mistake or not assigned by mistake of the Center is paid as a lump sum without any time limitation.

5.4.5 In the event of a single pensioner’s death, the death month payment of the poverty family benefit or lump sum assistance (assigned to the family) can be allocated to the person (on the base of documentation given by the local self-governing body) organizing the funeral with the Center’s interference.

5.4.6 The inspector in, charge of the particular district, issues and prints out a cancellation or termination order on the basis of the database information is approved (sealed and signed) by the director.

5.4.7 In the event of the poverty family benefit cancellation, fill in the benefit cancellation date and order in the “The Family Benefit electronic and manual record-books”.

5.5 In the event of alterations in the structure of a family entitled to lump sum assistance the center makes

re-calculation/ fresh account of. 5.5.1 The center carries out re-calculation during the lump sum assistant and poverty family benefit

payment in the event, if it discovers the family structure alterations (members reduction) and if the alteration has been before the previous month payment lists printout and the entitled family hasn’t informed about the alterations.

50

5.5.2 The instruction on poverty family benefit and lump sum assistance re-calculation is completed by the inspector in charge of the particular district and is signed by the head of the center.

5.5.3 The instruction has a sequential number. The following information is entered into the register: the sequential number, date, SP number, full name, address and payable amount, payment date.

5.5.4 The instruction consists of 3 parts. The 1st part is entered in the center. Only the 1st part of the instruction is left in the folder of the poverty family benefit, the 2nd part is left in the postal department and the 3rd part together with the “Reesters”8 (filled by the postal department) is returned to the center.

5.5.5 The instruction about re-estimation is attached to the corresponding page of the postal department’s “Reesters” and on the opposite side the deducted amount and instruction number are written manually, afterwards it is signed and sealed by the director. The reducted amount must be reflected in the total estimate of the “Reesters” of particular postal department.

6. The Transfer of the Poverty Family/Lump Sum Assistance Case Load to Another Center

6.1 The poverty family benefit and lump sum assistance caseload is transferred to another center according to the application of one of adult member of the family.

6.2 The name and address of the center where the caseload (poverty family benefit and lump sum assistance) is transferred must be mentioned in the application form.

6.3 In accordance with the poverty family benefit and lump sum assistance application the inspector providing services to that region of the center must send a letter and reference to the center of the new address of the family which contains information on the payment, cancellation and scores of families who have a higher vulnerability score then the marginal score.

6.4 The RSSC inspector in charge of the particular area in new location must create a new caseload of the family on the base of the received information (letter and reference) with the same SP number and require all the necessary documentation.

6.5 In the event of relocation, the family registered in the estimation system and holding the right on the benefit for families having higher vulnerability score then the marginal will continue receiving benefit from the RSSC of the new location from unpaid month and if terminated will receive the benefit till the termination month.

6.6 In the RSSC the postal receipt number and date are entered in the “Introduction” column of the “Application registration” and “Poverty Family Benefit Recording” electronic/manual registers.

6.7 Copies of the poverty family benefit or lump sum assistance recipient’s application and guide letter are saved in the folder and filed.

7. Poverty Family Benefit and Lump Sum Assistance Payment and Bilateral Reporting Conduction

The order of bilateral reporting conduction between the “Haypost” CJSC (hereinafter company) and RSSC for the payment of the poverty family benefit and lump sum assistance.

7.1.1 The poverty family benefit and lump sum assistance payment lists are created and printed out by the RSSCs (if necessary in the State Information Center).

7.2 Preparation of the poverty family benefit and lump sum assistance payment documentation.

7.2.1 Payment of the poverty family benefit and lump sum assistance is done per month with different payment lists (hereinafter list, Annexes 11, 12, 13).

8 Reester – the right corner part of the payment list where the recipient’s signature and date are put during the payment process. After payment this part of the list is torn and returned to the RSSC.

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7.2.2 The payment lists printed out and sealed by the RSSC together with the “Reesters”(section 8 of current provision) are sent to the corresponding company within 3 days of the submission of financial requirement to the RA Ministry of Social Security.

7.2.3 The company completes the poverty family benefit and lump sum assistance payment for current month in no less then 5 but in 10 days time period.

7.2.4 The contents of lists. 7.2.5 The lists’ pagination is required. 7.2.6 The following information is written on the title page of the list: year, month, RSSC,

Company, Location name and Postal Department Number. 7.2.7 On each line of the list is entered the following information for one beneficiary family:

Address Beneficiaries surname, name, first letter of the patronymic Number of the family members Social Passport (SP) number Documents - enter the beneficiaries passport data Benefit amount for previous months - the previous months amount not received by the

beneficiary, for two months no more Signature - beneficiary’s signature Signature - payer’s signature Benefit amount for current month - the current month benefit amount subject to

payment Signature - beneficiary’s signature Day - the payer puts the payment date Signature - payer’s signature

7.2.8 The number of the beneficiary families, family members, the poverty family benefit and lump sum assistance estimated amount subject to payment and the actual payment amount are mentioned at the end of each page as well as the place for seal and signatures of the chief accountant and head of the RSSC.

7.2.9 The summery of the information stipulated in the article 7.2.8 are recorded at the end of the list.

7.2.10 The poverty family benefit and lump sum assistance share part can be paid separately in according to the demand of one of the family adult member. The share-part for each member is estimated dividing the total poverty family benefit and lump sum assistance amount on the number of family members.

7.2.11 In the hard copy of payment list the particular family-line (including “Reester”) is obliterated with one clear line. The full names and data (in compliance with the payment list and “Reester”) of the particular family members entitled to the poverty family benefit and lump sum assistance in share-parts are written in handwriting on the overleaf of the same paper.

7.2.12 If the share-part is required for few persons (for example: the mother demands with her two children) than the amount falling on the share of one person is multiplied with the number of persons requiring share-part (in the above mentioned example the number is 3) and is recorded as an amount subject to payment.

7.2.13 The RSSC can suspend the poverty family benefit and lump sum assistance payment with one month for clarification, in case of contradictory information detection in the data entered in the application-declaration and data received from the RA ministries and administrative departments. The list of suspended families is submitted to the Company to hold payments.

8. The Submission of Payment Documents

8.1 The lists are passed to the Company together with the title paper (Annex 12). 8.2 The contents of the title paper.

8.2.1. The following information is written on the heading part of the title paper; RSSC, Company and location name, list creation date, intended month, the number of

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beneficiary families, the number of family members, the number of pages, the amount subject to payment.

8.2.2. The rest information is brought by page with the following substance: Page number Number of the beneficiary families of that page Number of the family members of that page Amount subject to payment

8.2.3. At the end of each page the following information is recorded: the number of beneficiary families, the number of family members, the number of pages, the amount subject to payment.

8.2.4. The summery of the data enter in the article 8.2.3is recorded on the last page.

8.3 The title paper is signed by the executor (authorized representative of the Center) and the authorized representative of the Company.

8.4 The title paper is printed out in two copies, on is sent to the Company and the other is saved in the Center.

9. Realization of the Center – Company Bilateral Reporting

9.1 The Center is giving to the Company monthly “Reesters” which are printed parallel to the payment list and

on the same page. 9.1.1 The contents of “Reesters”:

SP number – the beneficiary’s SP number Amount – the current amount subject to payment Day – The payment or non-payment “NP” day (two digits) is mentioned by the

authorized representative of the Company. The recalculation instruction is attached to the corresponding page of “Reester” and the total sum of that page is taken out equal to the deductions amount. The head of the postal department is signing and sealing all the corrections made in the “Reesters”.

Carry-over payments – the amount not paid to the particular family during the recent 2 months which should be paid in accordance with the previous payment lists.

Day - The carry-over payment or non-payment “NP” day (two digits) is mentioned. If there is no carry-over payment for the particular family the sign §********¦ is mentioned.

9.1.2 The Company is filling and working out the “Reesters”, after they are signed and sealed and returned to the Center.

10. Documentation Submission and Return

10.1. The lists- passing to company is done in the Center by an authorized representative of the Company. At

the end both of them put their signatures on the title paper in two copies. 10.2. The Company is returning the completed and confirmed “Reesters” , bilateral acts and payment list to the

Center within 3 days after the payments are done in the order stipulated in article 10.1. 10.3. Every month within 6 days after the completion of payment process the Center is submitting a bilateral

act (Annex 15) and financial report on the poverty family benefit and lump sum assistance payment (Annex 14) to the Ministry of Social Security and to Marzpetaran.

53

INSTRUCTION

ON BUDGET ALLOCATIONS FOR POVERTY FAMILY BENEFITS

AND LUMP SUM ASSISTANCE

This instruction determines the procedure of RA state budget funds allocation for the payment of benefits and lump sum assistance asserted by RA Ministry of Finances and Economy due to GOA decree # 350 on date July 3, 2000 about “Poverty Family Benefit and Lump Sum Assistance Allocation and Payment Terms in the RA”.

1.GENERAL PROVISIONS In compliance with the GOA decree # 350 on date July 3, 2000 about “Poverty Family Benefit and Lump Sum Assistance Allocation and Payment Terms in the RA”: a) the RA poverty family benefit (hereinafter poverty benefits) and lump sum assistance allocation and payment terms are asserted. b) it is determined that the RA Regional Social Service Centers (hereinafter center) are in charge of the poverty family benefit allocation which are under the subordination of the Social Assistance Divisions (SAD) of Marzpetarans. c) payments of poverty benefits and lump sumassistance are made through “Haypost” closed joint stock company (hereinafter Company) d) family benefits and lump sumassistance is funded by RA state budget.

2. ORDER OF BUDGET MEANS ALLOCATION 1. Centers under RA Martz (Yerevan municipality) subordination submit two copies of the application, signed and sealed as prescribed, in the form of an annex till the 15th of each month to RA Ministry of Social Security based on the factual size of the sum to be paid as family benefits and lump sum assistance. 2. The Social Service Department of RA Ministry of Social Security compares the size of the sums shown in the submitted applications with “the size of the sum envisaged by the Centers for poverty family benefits and lump sum assistance”. Afterwards it issues an application together with the Financial Department and submits it to RA Ministry of Finances and Economy (annex 16, 17). One of the copies is left in RA Ministry of Social Security. 3.Besides the funds envisaged by RA Government for payment of poverty family benefits and lump sum assistance the Center may also use the released funds available in compliance with subpoints “a”, “b”, “c” and “e” of point 23 of the order asserted by decree No 350 on “Poverty Family Benefit and Lump Sum Assistance Allocation and Payment Terms in the RA” dated July 3, 2000 4. The Center may use the released funds of poverty family benefits of each month for next months to provide lump sum assistance to the families with higher score of marginal value of vulnerability. 5. The allocation of lump sum assistance to families with lower score of vulnerability marginal value is implemented at the expense of the funds released after allocation of lump sum assistance to families with higher score of vulnerability marginal value, which shall not exceed the size of the funds provided to the given center for the provision lump sum assistance. Funds allocated but not used for the provision of monthly lump sum assistance may be used during next months. 6. RA Ministry of Finances and Economy implements application based checks up of the presence of budget funds allocated for the payment of benefits in the corresponding treasury account and transfers the funds required by the submitted application to the accounts of poverty family benefits and lump sum assistance opened by the Centers in local treasury departments. The local treasury department issues a cash check in the name of “Martz post office subsidiary” CJSC of “Haypost” SCJSC on the basis of the agreement preliminary signed between the Centers and “Martz post office subsidiary” CJSC of “Haypost” SCJSC (annex 18). The latter presents it to the corresponding commercial bank and receives cash money. The funds envisaged by RA state budget for the postal services of the previous month is transferred together with the sum subject to monthly payment. 7. The branch of “Haypost” SCJC transfers the cash money allocated for the payment of benefits and lump sum assistance to post departments within a day after it was received. The post department notifies the Center about transfer of funds.

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8. RA Ministry of Finances and Economy controls over the reasonableness and lawfulness of the expenditure of allocated funds. Unreasonable and illegal expenses revealed are subject to restitution and reimbursement to the state budget as prescribed by the legislation of RA. 9. RA Ministry of Social Security controls over the observance of the payment order of poverty family benefits and lump sum assistance as well as over the implementation of requirements set by the instructions, notifying the Company about this. 10. Applications submitted to the central treasury for the provision of funds necessary for the payment of benefits and lump sum assistance, which are not envisaged by the procedures defined by this instruction, are subject to rejection.

55

INSTRUCTION

ABOUT THE ORDER OF PAYMENT OF POVERTY FAMILY BENEFITS AND LUMP SUM ASSISTANCE THROUGH POST DEPARTMENTS OF “HAYPOST” SCJSC OF RA MINISTRY OF

TRANSPORT AND COMMUNICATION

1. GENERAL PROVISIONS 1.1 This instruction is developed in compliance with RA Government decree No 350 dated July 3, 2000. It defines

the order of poverty family benefits (hereinafter poverty benefits) and lump sum assistance payment as well as the order of implementation of bilateral reporting in the Republic of Armenia.

1.2 The payment of poverty benefits and lump sum assistance in the Republic of Armenia is implemented through post departments of “Haypost” closed joint stock company (hereinafter company) in compliance with the lists compiled and designed by regional social service centers (hereinafter center). The payment of poverty benefits and lump sum assistance is implemented by the post department of beneficiary’s residence. In case the residence of the beneficiary changes and another post department provides its services to him/her the Center makes the corresponding change and poverty benefits and lump sum assistance is paid by the post department of the new residence. Payment lists with a signed cover page are submitted to the branch of the Company by the Center. The payment of poverty benefits and lump sum assistance is implemented through delivery to the residence of the beneficiary by postmen of corresponding post department in compliance with the asserted timetable designed for each postman in compliance with the itinerary determined by the Company. 1.3 Payment of poverty benefits and lump sum assistance is implemented on the basis of the lists sent by the Center, which are made in the branch of the Company maximum within a day. Poverty benefits and lump sum assistance payments are suspended within 5 days since the factual funding date of the given month. 1.4 Payment of poverty benefits and lump sum assistance by post departments of the Company is implemented on the basis of the application about financial means submitted to RA Ministry of Social Security by the Center at the expense of funds transferred to bank accounts opened by RA Ministry of Finances and Economy in local treasury departments for poverty benefits and lump sum assistance. The payment of postal services for previous month is transferred to the Company together with the total sum to be paid monthly. 1.5 No obliteration and correction in payment lists of poverty benefit and lump sum assistance is allowed. Payment documents containing obliteration or corrections are returned to the Center to be designed once again.

2. DESIGN OF PAYMENT DOCUMENTS 2.1 Payment lists are made on the basis of the itineraries of postmen in their serving territories as well as on the basis of social data of the family receiving poverty benefits and lump sum assistance. Inclusion of a family receiving poverty benefits and lump sum assistance, which belongs to the serving territory of a postman in the list of the serving territory of another postman, is prohibited. To prevent these kind of violations the Company provides the Center with lists of the sequential itineraries of postmen since the moment they leave the Company.

3. ORDER OF THE ACCEPTINON OF POVERTY BENEFIT AND LUMP SUM ASSISTANCE DOCUMENTATION, ORGANIZATION OF PAYMENTS AS WELL AS MONITORING AND CALCULATION OF FUNDS IN THE BRANCHES OF THE COMPANY

3.1 The responsible person of the company branch checks the accuracy of submitted payment documents and signs the cover pages. • Payment lists are kept in compliance with procedures defined for financial documents and due to itineraries of

the postmen. 3.2 To provide payments by postmen payment lists of the given day are registered in form 55 book and the page numbers are mentioned together with the size of the sum, which is being paid and which is shown in numbers. • On receiving the lists and the sum the postman writes down page numbers of the lists and the sum received in

letters and signs.

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3.3 In case the single beneficiary can not sign for receiving the money (because of illiteracy or health problems) the payment may also be made to his/her legal representatives (caretaker, guardian). During each payment the paying employee of the post department demands the social passport and the general passport of the recipient before making the payment and fills in the corresponding line of the list with passport data of the recipient. 3.4. In case the line concerning information on the family (including the register) in payment lists is crossed out by one simple line and the data and second names of adult family members are filled in handwriting overleaf in compliance with the payment list and register and is asserted by the round stamp and signature of the head of Center the benefit is paid by share on the basis of the notes made. The instruction about recalculation is attached to the corresponding page of post department register and the size of the sum withdrawn is filled in handwriting overleaf mentioning the number of the instruction and reflecting it in the general calculation of the given post department register. In case the postman finds out about the death of a family member (which took place during the month previous to the one paid) he makes no payment and informs the head of the post department about this. The latter presents a written notification of this fact to the Center within 2 days. In case the postman can not return to the representative office/post department/ this being conditioned by the distance of rural areas he shall represent his report not later than the next day. 3.5. The supervisor accepting reports from the postman is liable to: 3.5.1. Check the total number of payment lists and calculate the sum paid, 3.5.2. Check the presence of signatures of the recipient and the payer, 3.5.3. Accept the balance of the sum given to the postman, 3.5.4. Make notes in form 55 book in compliance with the requirements of its columns, which are signed by the postman and the person accepting the report. 3.6. Every day the sums paid are outputted by the corresponding line of form 130 diary in compliance with register attached to the lists. 3.7. Post departments with available hardware receive payment registers through them on the basis of the register attached to the lists and send them to the superior bodies. • Post departments without available hardware fill in form 10a registers at the end of each payment day on the

basis of the lists and send them to the superior bodies together with everyday reports. 3.8. Company branches implement check ups based on the registers received from post departments on: 3.8.1. The accuracy of records in the registers, 3.8.2. The total amount in registers about which the note “checked” is shown on the last page of the registers, than the date of check up is mentioned and signed, 3.8.3. The accuracy of the output of sums paid at the end of the whole month by form 130 diaries. 3.9. When the payments based on poverty benefits and lump sum assistance lists are made in the branches of the Company, the registers, acts of bilateral reporting and paid lists are submitted to the Center within three days together with the supporting documents, where exchange acts are signed and sealed during the day of submission. Two copies of these acts are submitted to the branch of the Company together with payment lists and supporting documents. 3.10. After poverty benefits and lump sum assistance payments are made post departments transfer the sums that have not been paid to the state budget within 3 days as “return of family benefits”. The branch of the Company is informed is case any errors were revealed by check up and the corresponding document is designed in case of necessity.

4. COMPARISON OF POVERTY BENEFITS AND LUMP SUMASSISTANCE PAYMENT CALCULATIONS

4.1 Comparison of calculations is implemented not later than within 2 days after the payment of the month next to the reporting month is made between the Center and the branch of the Company and after payment documents of the reporting month submitted by the branches of the Company are checked. • Data on the balance of financial means are corrected on the basis of check up results and are reflected in the

corresponding bilateral acts. 4.2 A bilateral act based on check up results is designed in 5 copies (attachment 15). The act is reciprocally signed by the heads and chief accountants of the Center and the branch of the Company and is sealed by the round seal. Two copies of the act are returned to the branch of the Company, the third one is left in

57

the Center, the forth one is submitted to the superior body and the fifth one is submitted to RA Ministry of Social Security. The branches of the Company submit the second copy of the act together with their reports to “Marz post office daughter” Ltd of “Haypost” SCJSC. 4.3 The recovered sums of paid and returned poverty benefits and lump sum assistance present as a result of different kind of errors are inputted in the form 130 diary of the given post department on condition of reflecting this in the exchange act of the next month.

5. ORDER OF FUNDING OF COMPANIES BY THE BRANCHES OF THE COMPANY 5.1 Based on the funds allocated for the payment of poverty benefits and lump sum assistance the branches of the Company send corresponding sums of money for the implementation of payments in compliance with requirements of post departments. The distribution is implemented on the basis of the instruction issued by persons responsible providing the equality of allocations for all post departments. 5.2. The amount of the sum is mentioned in numbers and letters in form MA-4 letter sent together with the funds. The aim of funding is also mentioned – “poverty family benefits”, “lump sum assistance”. The remaining funds accumulated in post departments by the end of the day are returned in the same order outputting by form 130 diary. Inadequate use of funds allocated the payment of poverty benefits and lump sum assistance is strictly prohibited. Unreasonable and illegal expenses revealed by recheck activities are subject to restitution and reimbursement to the state budget as prescribed by the legislation of RA. Funds not paid through the fault of the Company are restituted at the expense of the Company.

6. CONTROL OVER THE REASONABLE USE OF FUNDS ALLOCATED FOR POVERTY BENEFITS AND LUMP SUMASSISTANCE

6.1 Control over the reasonable use of funds allocated to the branch of the Company for the provision of poverty benefits and lump sum assistance is implemented by RA Ministry of Finances and Economy in the prescribed procedure. In case of necessity specialists of RA Ministry of Social Security and Marz office (Yerevan municipality) can also partake in these activities. 6.2. The corresponding superior body is previously informed about the check ups.

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Annex 1 Asserted by the order No 101 -P of December 20 , 2000

of RA Minister of Social Security

LIST

of social groups and documents asserting them CODE NAME CERTIFICATE REQUIRED D 11 1st group disability ?SMEC? certificate copy and certificate from pension allocating body D 22 2nd group disability ?SMEC? certificate copy and certificate from pension allocating body D 33 3rd group disability ?SMEC? certificate copy and certificate from pension allocating body D 44 disabled child under 16 certificate from the regional center of pension security A 55 adolescent child under 2 certificate of birth copy A 66 adolescent child aged

2-18 certificate of birth copy

P 88 pensioner (employment- old age, on favorable terms, long-term, social – old age)

certificate from pension allocating body, IA, NSC and MD

U 99 unemployed certificate from the regional center of Labor P 00 pregnant woman (with 20-

month pregnancy) certificate from women ?consultation?

S 12 student (under 23) certificate from the educational institution about studying in a free department

O 23 one-sided parentless child (under 21)

copy of death certificate of the parent and certificate from pension allocating body

S 45 child of a single? mother certificate from regional department of civil status registry D 34 child of a divorced family copy of certificate of divorce or court decision, copy of certificate on father

recognition T 56 two-sided parentless child

(under 21) copy of death certificate of the parent and certificate from pension allocating body

P 87 single pensioner unable to work

certificate from housing administration and local self-government body

P 86 old age pensioner certificate from pension allocating body

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Annex 2 Asserted by the order No 101 -P of December 20, 2000

of RA Minister of Social Security Please fill in the application-declaration form in legible handwriting

APPLICATION – DECLARATION - - - - - - - for poverty family benefits and lump financial assistance allocation to Mr/Mrs. _ _ _ _ _ _ _ _ _ _ _ _ _ _, head of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ regional center of social services _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ full name of the applicant social worker number Submitting this application – declaration I ask for allocation of poverty family benefits or lump financial assistance

• by filling it in I am responsible for accuracy of the information I represented • I realize that the inaccuracy of information may lead to the exemption of poverty benefits to another

vulnerable family I, _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 1. I guarantee that in the process of family benefits or lump financial assistance allocation the authorized worker of regional center of social services can check up the information declared in this form without coming across any obstacles while investigating the social – economic conditions of my family. 2. I am liable to inform the regional center of social services in case of any changes in the number of my family members, income etc. within a month, representing corresponding information. I also know about my liability to represent an application – declaration once a year. 3. I am informed that in case of representing inaccurate information or information withholding the allocation of benefits and lump financial assistance to my family will be cancelled and that my family will be deprived of the right on benefits or lump financial assistance for at least one year and the overpayments will be reimbursed as assigned by the legislation. Number of Family Members Actual address ____________________________________________________

Main employment No Name(first, second, middle)

Registration address

Date of birth

Passport/ birth certi ficate No

Work address Salary/pension size

Date of Salary Awarding

1.

2.

3.

4.

5.

6.

7.

8.

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Information about property, as well as housing and living conditions Yes/No Type of Property Information private house Ltd, JSC, Inc, Partnership etc. separate apartment utility buildings (country house,

garage, barn, fruit fridge etc.)

temporary habitation land (including rented), mention the size

hostel cattle, mention all kinds and the number

cottage cars (private, official or used by authorization), mention the model, production date, technical inspection date and the sum of the payment

salvage apartment (3rd, 4th class)

agricultural techniques, mention the model and the type

homeless other income (trading activity) etc. etc. Number of the rooms _______ Total floor space ________________ sq. meters The price of the apartment by cadaster ________________________ dram Presence of modern conveniences

Yes/No

Subscriber book No

Presence of communal appliances

Model Production date

Screen diameter

electricity fridge central heating TV-set

(color, foreign)

private heating system

audio/video systems

natural gas computer telephone satellite water counter cell phone camera I represent the copies of the following documents

We agree (adult members of the family)

Signature

1 2 3 4 5 6

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7 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Name of the person having filled in the declaration, Name of the social worker, signature signature code of the social worker _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 2000 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _2000 This declaration is kept in _ _ _ _ _ __ _ _ _ _ _ _ _ _ regional center of social services

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Attachment 3.1 Asserted by the order No 52-P of September 1, 2000

of RA Minister of Social Security LIST

to __________________ RCSS 200_ ________________ months

of families with higher marginal value of vulnerability that have applied for lump financial assistance

N Full name ??N Address ??

date post

score No of persons

current amount of money

conclusion of Social Assistance Council

Notes

1 Hakobyan Aram K.

111111 Kuznetsov 14/1

17.032000

1 36.25

3 6900 satisfy

2 Hakobyan Aram P.

111112 kuznetsov 14/2

26.041999

2 36.23

5 9500 reject not ????

Instruction N I propose to include families with the sum of drams Include families Pay drams Head of council ________________ __________ head of RCSS ______________ ________ first, second name signature first, second name signature Stamp Chief accountant _____________ _________ first, second name signature _____ _______________ 2000

63

Attachment 3.2 Asserted by the order No 52-P of September 1, 2000

of RA Minister of Social Security LIST

to __________________ RCSS 200_ ________________ months

of families with higher marginal value of vulnerability that have applied for lump financial assistance

N Full name ??N Address date

of registration

post

score No of persons

current amount of money

conclusion of Social Assistance Council

Notes

1 Hakobyan Aram K.

111111 Kuznetsov 14/1

17.032000

1 35.25

3 3000 satisfy

2 Hakobyan Aram P.

111112 kuznetsov 14/2

26.041999

2 35.23

5 3000 reject not registered

Instruction N I propose to include families with the sum of drams Include families Pay drams Head of council ________________ __________ head of RCSS ______________ ________ first, second name signature first, second name signature Stamp Chief accountant ________________ _________ first, second name signature _____ _______________ 2000

64

Annex # 4

Asserted by the order No 101 -P of December 20, 2000 of RA Minister of Social Security

INSTRUCTION No

Citizen _______________________________ to the family ________________________ first, second, third name ______________________________________________ address consisting of _______________ persons, social passport No _____, vulnerability value? _________ number of members include in lump financial assistance list paying _____________ drams. Pay since § ¦ _______________ 200_ Calculation made by ________________________________________________ first, second, third name of the inspector signature H.C. Head of Center ________________________________________________________ first, second, third name of the inspector signature § ¦ _______________ 200_

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Annex # 5 Asserted by the order No 101 -P of December 20, 2000

of RA Minister of Social Security

INSTRUCTION No From _________ families proposed in compliance with Social Assistance Council decree No _____ of 200_ ____________ families with lower vulnerability marginal values shall be included in lump financial assistance payment lists for _______ months of 200_ the amount of payment being _____________ (the list is attached). ____________ families with lower vulnerability marginal value are not included in lump financial assistance payment lists (the list is attached). H.C Head of Center _______________________________ first, second, third name signature § ¦ _______________ 200_

NOTES ABOUT LUMP FINANCIAL ASSITANCE ALLOCATION Citizen ______________________________ address ____________________________ S.P. ___________ INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

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INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

INSTRUCTION No Pay ____ drams for ____ months of 200_. Vulnerability score/value? ________ Calculation made by _____________ signature Head of the center ______________ signature

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Annex # 6 Asserted by the order No 101 -P of December 20, 2000

of RA Minister of Social Security

Notes on register in and register out procedures register out ________________ signature _________________________ ground/justification? poverty benefit _______________ size Paid till _____________________ date H. C. ____________________________ signature

register in ________________ signature _________________________ ground/justification? poverty benefit _______________ size Paid till _____________________ date H. C. ____________________________ signature

register out ________________ signature _________________________ ground/justification? poverty benefit _______________ size Paid till _____________________ date H. C. ____________________________ signature

register in ________________ signature _________________________ ground/justification? poverty benefit _______________ size Paid till _____________________ date H. C. ____________________________ signature

RA __________________ marz _______________________ regional center of social code of the center Poverty benefit file? N ________ Social passport number _________________ Address _____________________________ Postal? index _________________________ Telephone ___________________________ poverty benefit is allocated 1. __________________________ §_____¦ since ______________ 2001 first, second, third name 2. __________________________ §_____¦ since ______________ 2001 first, second, third name 3. __________________________ §_____¦ since ______________ 2001 first, second, third name 4. __________________________ §_____¦ since ______________ 2001

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register out ________________ signature _________________________ ground/justification? poverty benefit _______________ size Paid till _____________________ date H. C. ____________________________ signature

register in ________________ signature _________________________ ground/justification? poverty benefit _______________ size Paid till _____________________ date H. C. ____________________________ signature

first, second, third name 5. __________________________ §_____¦ since ______________ 2001 first, second, third name 6. __________________________ §_____¦ since ______________ 2001 first, second, third name

Notes on file pages ___________________ number of file pages _______________________ date _______________________ signature

___________________ number of file pages _______________________ date _______________________ signature

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69

Annex # 7 Asserted by the order No 101 -P of December 20, 2000

of RA Minister of Social Security

Register of applications

R/N Date SP number First, second, third

name of the applicant Address Concept Notification

70

Annex # 8 Asserted by order No 101-P of December 20, 2000

of RA Minister of Social Security

REGISTER OF FAMILY BENEFIT FILE

Benefit file No SP number first, second, third name

of the beneficiary address of the beneficiary benefits allocation date notification

71

Annex # 9 Asserted by order No 101-P of December 20, 2000

of RA Minister of Social Security ______________________ regional enter of social services

INSTRUCTION No Citizen ______________________________________________ social passport N______, score § _____¦, number of members § _____¦ Terminate (suspend) the allocation of poverty benefits or lump financial assistance (mark), as the score of the family is lower as compared with § _____¦ score of marginal value of vulnerability determined by RA Government order N____ of ____________ § _____¦, 200_ till ___________ § _____¦, 200_. _____________________________________ inspector first, second, third name __________________ § _____¦ ___________________ 200_ Head of the center _________________________ signature Stamp

73

Annex # 10

Asserted by order No 101-P of December 20, 2000 of RA Minister of Social Security

______________regional center of social services

INSTRUCTION N---

In compliance with RA Government order No 350 of July 3, 2000 The family of the citizen ________________________________ first, second, third name social passport N _____________, address ____________________________________________ score § _____¦, number of members § _____¦, ________________________________________ money subject to payment, months _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ cut off line _____________________ post department

INSTRUCTION N---

___________________ regional center of social services In compliance with RA Government order/decree? No 350 of July 3, 2000 The family of the citizen ___________________________________________________________ first, second, third name social passport N _______________, address ___________________________________________ score § _____¦, number of members § _____¦, __________________________ money subject to payment ____________________________________ page N and sequence N of the monthly payment list Pay the recalculated money for _________________________ months, totally in the size of _______________ drams. names of months Inspector _______________________________________ § _____¦, since _____________________ 2000. first, second, third name Head of the center _______________________________________________ signature I received __________________, _______________________________________________________ the sum first, second, third name of the citizen, passport number, signature Paid _____________________________ § _____¦, _______________________________________ 2000 first, second, third name _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ cut off line

Returned to ___________________ RCSS

74

INSTRUCTION N--- social passport ____________________, __________________ first, second, third name _______________________________________________________________ page N and sequence N of the monthly payment list The sum paid _____________________, for ________________________ months name of months Responsible employee of the post department _____________________________________________ first, second, third name § _____¦, _________________________ 2000 H. C.

Annex # 11

Asserted by order No 101-P of December 20, 2000 of RA Minister of Social Security

LIST Name of the residency ------------ of lump financial assistance payment for _________ and for previous months

lump financial assistance __, __ 200_ by _______________ RCSS RCSS 001

Total –4 pages, page 1 Total – 4 pages, page 1 001 Communication Department

Address First, second third name

previous months For January January

bld. flat

N of persons

Social passport

Doc

sum signature ?? sum signature date ??

N Social passport

previous sum

sum date Aghajanyan

Anahit A. 2 691687 *** 6100 1 691687 6100

Aghajanyan Anahit H.

7 691798 *** 12600 2 691798 12600

Aghajanyan Anahit M.

2 852316 *** 3000 3 852316 3000

4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

22 94 *** 207900 *** 207900 Total N of the families on the page is 22, the total sum is 207900 drams from which 12 families have higher marginal value of vulnerability – 177900 drams H. C. Total- 22 families, 207900 drams

10 families having lower marginal value of vulnerability – 30000 drams Head of the Center __________ High score – 12 families, ______ drams _____ drams were ?withheld by recalculation Chief accountant ___________ Low score – 10 families, ____ drams Total payment was __________ drams to ________ families ____ drams were withheld Total sum paid was _____ drams

Annex # 12

Asserted by order No 101-P of December 20, 2000 of RA Minister of Social Security

DILIJAN RCSS 12.01.2000 Post department Number 255 Payment list Transitional January Number of files 228 Number of persons 643 Number of pages 9 Transitional January 1536150

page N No of files persons Transitional January 1. 27 85 190650 2. 28 63 170550 3. 28 87 205850 4. 27 66 169450 5. 28 65 161140 6. 28 96 214600 7. 28 69 169850 8. 28 92 205300 9. 7 20 48450

I submitted I accepted Head of the Center Head of Communication Department

_____________________

Annex # 13 Asserted by order No 101-P of December 20, 2000

of RA Minister of Social Security

LIST

Name of Residency-------of lump financial assistance payment for ______ and for previous months Lumpfinancial assistance __, 200_ by _______________ RCSS RCSS 001 Communication Department

Total –4 pages, page 1 Total – 4 pages, page 1 001/ Communication Department

Address First, second third name

previous months For January January

bld. flat

N of persons

Social passport

Doc

sum signature ?? sum signature date ??

N Social passport

previous sum

sum date Aghajanyan

Anahit A. 2 691687 *** 6100 1 691687 6100

Aghajanyan Anahit H.

7 691798 *** 12600 2 691798 12600

Aghajanyan Anahit M.

2 852316 *** 6100 3 852316 6100

4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

22 94 *** 207900 *** 207900 Total N of the families on the page is 22, the total sum is 207900 drams Total-22 families, 207900 drams ______ drams were withheld by recalculation H. C. ____ drams were withheld by recalculation The total payment was ______ drams to______ families Head of the Center __________ ____ drams were paid to ____

families

Chief accountant ___________

Annex # 14

Asserted by order No 101-P of December 20, 2000 of RA Minister of Social Security

REPORT

on poverty family benefits and lump financial assistance of __________ RCSS for ________ months of 200_

Annex 15 Asserted by order No 101-P of December 20, 2000

of RA Minister of Social Security

Bilateral Act §Between the postal subsidiary branch CJSC -------------------------------- and social services regional center ---------

--------on bilateral estimation of monthly payments on poverty family benefit and lump sum assistance¦

Date Poverty Family Benefit

Lump Sum Assistance Total

PD to RSSC Debt at the beginning of the month

RSSC to PD

Funding from Reimbursed Confirmed Confirmed Paid Confirmation sent to the department

Confirmation sent to the department

Confirmation sent to -------------------

Confirmation sent to --------------------

PD to RSSC Debt at the beginning of the month RSSC to PD

Write the amount in words ------------------- ---------------------------------------------------------------- § -------------------- Postal Subsidiary CJSC¦ RSSC Director: Director: _______________________________ _______________________________________________ Chief Accountant: Chief Accountant: _______________________________ _______________________________________________ Stamp Stamp § ------- ¦ ____________2000 ________ § ------- ¦ §________________ ¦

Annex # 16

Asserted by order No 101-P of December 20, 2000 of RA Minister of Social Security

Application for the Poverty Family Benefit ________________________ 200 year month Marz Region Families # Payable Amount Amount not Paid

Last Month Application Amount

Total

Annex # 17

Asserted by order No 101-P of December 20, 2000 of RA Minister of Social Security

Application for the Lump Sum Assistance ________________________ 200 year month Marz Region Families # Payable Amount Amount not Paid

Last Month Application Amount

Total

Annex # 18

Asserted by order No 101-P of December 20, 2000 of RA Minister of Social Security

AGREEMENT § _________ ¦ _______________ 2000 city of Yerevan ______________ Regional Social Services Center (hereinafter Center), in the name of __________________ and “ArmPost” CJSC marz department (hereinafter department) in the name of ___________________ being guided by instructions adopted by the RA Ministers of Social Security, Finance and Economy, Communication and Transportation on “Order of the poverty family benefit and lump sum assistance caseload formulation, processing and bilateral reporting procedures”, on “Budget allocations for the payment of poverty family benefit and lump sum assistance” and the instruction of the RA Ministry of Communication and Transportation on “Regulations on payment of the poverty family benefit and lump sum assistance via “ArmPost” CJSC Department”, have signed the present agreement on the above mentioned.

1. Subject of Agreement The present agreement determines the procedure of submitting a cash withdrawal application and drawing a check on the amounts transferred to the sub-account for the poverty family benefit and lump sum assistance (hereinafter sub-account) of the center opened with the corresponding local treasury department (hereinafter ltd) of the RA Ministry of Finance and Economy.

2. Rights and Responsibilities of Both Parties 2.1 After being notified by ltd about the amounts existing on sub-account, the center must inform about that

department on the same day and submit a cash withdrawal application within the amount transferred in one day on the name of the department.

2.2 After department’s notification on the cash withdrawal they receive a cash amount check, which should be produced to the Trade Bank for the amount receipt.

2.3 In compliance with the instruction the department must return back not distributed amounts to the RA State Budget through the Trade Bank as “Family Benefit Return” with the indication of the services providing corresponding sub-account of the ltd.

Director of the _______Regional Social Service Director of the “ArmPost” _______ Department

Annex # 19 Asserted by order No 101-P of December 20, 2000

of RA Minister of Social Security

is submitted by 15 of each month

APPLICATION for the Payment of Poverty Family Benefit and Lump-sum Assistance for the month _________________by the RSSA

_________________________ local office

# Number of families

Amount subject to payment

Amount not paid during the

previous month

Required Amount

1 For recipients of Poverty Family Benefit 2 For recipients of lump-sum assistance – Total

Including

a) For persons having score higher than the marginal score

b) For persons having score lower than the marginal score

c) For families of deceased (dead) soldiers having score lower than the marginal score

Total (1+2)

Head of local office ____________________________ (signature)

Stamp Chief Accountant ____________________________ (signature)

“______”________________________ 200 ___ Received at the amount of _____________________ Employee of Department of Benefits of the RA Ministry of Social Security _______________________________ signature, first name, last name

Employee of Financial Department ____________________________________________ signature, first name, last name

Denied (reason) ____________________________________________

signature, first name, last name

“______”________________________ 200 ___

Registered by the Ministry of Justice

of the Republic of Armenia on February 20, 2001 State Registration Number 11 50 10 48

Ratified on September 07, 2000 Ratified on November 01, 2000 Ratified on October 18, 2000 By the order N: “57 -P” of By the order N: “267” of By the order N: “294” of The RA Minister of the RA Minister of the RA Minister of Social Security Finance and Economy Transportation and

Communication

INSTRUCTION

Instruction on Alterations in Data Entered in the Family Vulnerability Scoring System and Information Flow Sharing

General Provisions 1. The present instruction is created in compliance with the GOA decree # 350 dated on July 3, 2000

on “Poverty Family Benefit and Lump Sum Assistance Allocation and Payment Terms in the Republic of Armenia” and stipulates the instruction on alterations in data entered in the family vulnerability scoring system (hereinafter scoring system) and information flow sharing

2. The main database of the scoring system consists of 54 local informational bases. 3. The local database consists of the social database of the families registered in the scoring system. 4. The family social database is created by the entry of all the information about every member of

the family from the social passport. 5. All the families registered in the scoring system must visit the RSSC (hereinafter center) every 12

months in order to submit updated documentation certifying the authenticity of the SP information and to re-registered. Alterations in the Data Entered in the Family Vulnerability Scoring System

6. One of the adult members of a family must notify the center about the alterations in the family structure, income, social group of one of the members, housing conditions and other changes within one month.

7. All the changes within the family are registered in the local database after the submission of the documentation certifying the changes (in 1 day).

8. In the event of the social group (time period) expiration of one of the members of the family, the social group elimination or change is done during the same month in the program order.

9. In the event of the disability term expiration the alteration is being registered after submission of the corresponding documentation by the citizen. If the documentation is submitted within 2 months after the expiration of the term, despite the disability category, the term is being recovered

start the termination date of the previous term. 10. The republican database is being updated every month. The fresh and updated information

submitted by RSSCs is registered on 5th of each month.11. The following activities are done in the central database:

11.1 Provision of the improvement and security for the scoring system software, 11.2 Identification of the family or family member double registration,

11.3 Work out of the information received from the related databases of ministries, agencies as well as non-governmental organizations.

The Right of Social Assistance Allocation Through Scoring System

12. The families having vulnerability marginal sore and necessary social grounds can be involved in

the social assistance distribution programs realized through the scoring system. 13. The following individuals (despite the existence of all the criteria described in the article 12) can

not be included in the social assistance distribution programs realized through the scoring system: 13.1 The families or family members who have been registered twice until the elimination of double

registration, 13.2 The families which haven’t been re-registered during the last 12 months, 13.3 The families deprived of any assistance by the center for the submission of false documentation and

information about the family.

Information Flow Sharing 14. The center is sending all the data alterations, changes and updated information to the central

database via modem (telephone) connection or diskettes. 15. The director or leading specialist (administrator) of the center submits (on 3rd of each month) the

updated information to the central database together with the corresponding records. 16. The central database is sending back the updated databases to the centers on a diskette every

month within 10 days time period. 16.1 The worked out information of the central database and data received from the related databases are

distributed to the centers (with a fixed time -table).

Registered by the Ministry of Justice of the Republic of Armenia On August 16, 2000

State Registration number 11 50 00 79

Approved by Ministry of Social Security of the Republic of Armenia

Order No. 36-ä dated July 31, 2000

REGULATIONS

OF THE SOCIAL ASSISTANCE BOARD

1. GENERAL PROVISIONS

1.1. Social Assistance Board (hereinafter the Board) is incorporated with a purpose of improving the productivity of addressed social assistance under Decree No. 350 of the GoA on “Establishment and Payment of Poverty Family Allowances and Lump Sum Financial Assistance” adopted on July 3, 2000.

1.2. The Board is acting on non-governmental basis alongside with the regional Social Service Center(hereinafter the Center).

1.3. Individuals, NGOs, governmental and local self-governing bodies can approach The Board with social issues.

1.4. The actions of he board are governed in compliance with the RoA Constitution, RoA Laws, Orders of the RoA President, Decrees of the RoA government and RoA prime minister, other regulating legislative acts and these regulations.

2. MAIN OBJECTIVES OF THE BOARD

2.1. Main objectives are:

• to assist to purposeful and addressed use of the state funds within the scope of its rights,

• to work out local and regional social security programs and to submit them to the Ministry of the Social Security of the RoA and to the Governor’s Office(Mayor’s Office in Yerevan),

• to discuss and address the applications related to the social issues,

• to assist to the implementation of paying poverty family allowances and lump sum financial assistance and other social programs and to provide participation of relevant organizations, companies and local self-governing bodies in their area of operation,

• to examine the documents represented by the families requesting lump sum assistance and make proposals whether those families are appropriate to be included in the lists of lump sum assistance,

• to provide participation of community governing bodies in the assessment of social situation in families,

• to provide publicity and transparency of social programs implemented and to comment on them in mass media contributing to establishment of public opinion.

3. FUNCTIONS OF THE BOARD

Functions of the Board are as follows:

3.1. to submit the applications addressed to their attention to the relevant organizations for registration and examination within 5 days

3.2. to get information on social issues being implemented by organizations that are members of the Board,

3.3. to get information from the Director of the Center on the number of applications requesting lump sum assistance and on the funds that the state budget is allocating for that purpose,

3.4. to examine the documents presented by the families requesting lump sum financial assistance and to make recommendations on

(a) including the families with a poverty score higher than the marginal in the list of lump sum financial assistance for that month

(b) including the families with a poverty score lower than the marginal in the list of lump sum financial assistance for that month ,

(c) not including in the list of lump sum financial assistance for that month .

3.5. to submit proposal to the Center for excluding the families from the lists based on the research carried out,

3.6. to establish working groups and carry out additional research for preparation of certain issues for discussion together with the organizations represented in the Board and local self-governing bodies,

3.7. to obtain actual and valuable information from relevant organizations, companies (irrelevant of the type of ownership ), local and self-governing bodies on implementation of social programs in the region, including the poverty family allowances and lump sum financial assistance.

4. FORMATION OF THE BOARD AND ORGANIZATION OF THE ACTIVITIES

4.1. A representative from the Governor’s Office (Mayor’s Office in Yerevan ), directors of regional centers for employment, social services, social insurance, a representative from the teenager’s unit of internal affairs and representatives from not more than 5 NGOs that are involved in social issues in the particular region. The candidacy of the NGOs to be included in the Board is submitted by the relevant subdivision of the Governor’s Office. The NGOs represented in the Board can be changed once in a year.

4.2. The personal composition of the Board is approved by the Governor (Mayor of Yerevan).

4.3. The Chairman of the Board is appointed by the Governor (Mayor of Yerevan) from Board members with a one year term of office. Chairman of the Board

• manages the activities of the Board on a going concern

• arranges and runs the meetings of the Board

• submits the agendas of the Board meetings for approval

• signs the Resolutions of the Board.

4.4. The Board conducts its activities through meetings, which are held in the first week of the month and on a case by case basis as decides the Chairman.

4.5. Resolutions of Board are adopted by open voting with a simple majority of the votes. The Board member who has voted against can submit his/her specific opinion to the RoA Ministry of Social Security or to the Governor (Mayor of Yerevan).

4.6. Minutes of the Board meeting are taken and they are kept in the Center.

4.7. The meeting of the Board can take place if more than half of the members are present. If a Board member is missing more than 3 meetings the Chairman of the Board informs the relevant superior organization and the Governor (Mayor of Yerevan).

4.8. Individuals, representatives of local and self-governing bodies, NGOs and mass media can be present at the Board meetings with the approval of the Chairman of the Board.

4.9. The resolutions of the Board are submitted to the relevant organizations within 3 days.

4.10. If an organization does not approve the proposal of the Board informs the latter within 3 days. The Board can inform the Governor (Mayor of Yerevan), the Minister of the Social Security of the RoA and the superior of the organization.

4.11. The Board submits quarterly reports to the Governor’s Office(Mayor’s Office in Yerevan) and to the Ministry of Social Security of the RoA on the works carried out. The Board can also prepare information for the Governors (Mayor of Yerevan) and for the Ministry of Social Security of the RoA on the works carried out if required.

4.12. The activities of the Board can be terminated by a Decree of the Government of Armenia.

Annex 1

Approved by MOSS of the RoA

Order No. 36- ä dated July 31, 2000

RESOLUTION No. ________

On recommendations for including families with poverty score higher than the marginal in the lists of lump sum financial assistance for _______________, 200 adopted on ____________________ ______, 200 (month) by the of Social Assistance Board of _________________________________________ (name of the community)

The Social Assistance Board of _______________________________________ decides (name of the community)

1.To recommend the Regional Social Service Center of _____________________________to include (name of the Social Service Center) _________ families (the list is attached) with poverty score higher than the marginal in the lists of lump (number)

sum financial assistance for _______________, 200 in the amount of ______________________________ . (month) (amount )

Chairman of the Board ____________________________________________ ___________________________________ (name) (signature) Members of the Board 1. 2. 3. 4. 5. ____________________________________________ ___________________________________ (name) (signature)

Annex 2 Approved

by MOSS of the RoA Order No. 36- ä

dated July 31, 2000

RESOLUTION No. ________

On recommendations for excluding families from the lists of lump sum financial assistance for _______________, 200 adopted on ____________________ ______, 200 by (month) the of Social Assistance Board of _________________________________________ (name of the community)

The Social Assistance Board of _______________________________________ decides (name of the community)

1. To recommend the Regional Social Service Center of _____________________________to exclude (name of the Social Service Center) _________ families (the list is attached) from the lists of lump sum financial assistance for (number)

_______________, 200 . (month)

Chairman of the Board ____________________________________________ ___________________________________ (name) (signature) Members of the Board 1. 2. 3. 4. 5. ____________________________________________ ___________________________________ (name) (signature)

Annex 3 Approved

by Ministry of Social Security of the Republic of Armenia Order No. 36-ä

dated July 31, 2000

EXTRACT

From the Resolution No. __________ of Social Assistance Board of ______________________________ (name of the community) adopted on ______________________________ ____th, 200-- The Social Assistance Board of _______________________________________ decides (name of the community)

1. To recommend including _________ families (list attached) with poverty score higher than the marginal (number)

in the lists of lump sum financial assistance for _______________, 200-- with total amount of ________AMD. (month) (amount)

2. To recommend including _________ families (list attached) with poverty score lower than the marginal (number)

in the lists of lump sum financial assistance for _______________, 200-- with total amount of _________AMD. (month) (amount)

3. To recommend excluding _____________ families (the list is attached) from the lists of lump sum (number) financial assistance in the ________________ regional Social Service Center for ______________, 2000 (name) (month) Chairman of the Board ____________________________________________ ___________________________________ (name) (signature) Members of the Board 1. 2. 3. 4. 5. ____________________________________________ ___________________________________ (name) (signature)