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MUFG Union Bank, N.A. A member of MUFG, a global financial group Are Your Virtual Card Payments Really Check Payments in Disguise?

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  • MUFG Union Bank, N.A. A member of MUFG, a global financial group

    Are Your Virtual Card Payments Really Check Payments in Disguise?

  • Agenda

    1.ePayables in the Payment Landscape 2.Overview of Supplier-Initiated Payments (SIP) 3.Overview of Buyer-Initiated Payments (BIP)

    4.Best Practice Functionality of a BIP Program

    2

  • ePayables in the Payment Landscape

    3

  • ePAYABLES CARD: Industry Trends

    ePayables Programs Have Large Transaction Sizes

    2012 2015

    ePayables Users Report 58% of Total Purchasing Card Spend is now on ePayables vs. Plastic Card Programs

    Source: RPMG 2015 Electronic Account Payable Survey

    4

  • ePAYABLES CARD: Industry Trends - continued

    • ePayables spend grew by 33% between 2014 and 2015 • Respondents with multiple ePayables options account for higher % of

    total ePayables spending • Organizations with multiple ePayables options account for 34% of the

    response pool but 47% of ePayables spending

    Source: RPMG 2015 Electronic Account Payable Survey

    2013 2014 2015 2016

    2017 2019 2018 Projected Projected Projected Projected

    $49B

    $65B

    $110B $101B

    $90B $82B

    $73B

    North American ePayables Growth in Billions

    5

    Chart1

    49

    65

    73

    82

    90

    101

    110

    Sheet1

    2013$49

    2014$65

    2015$73

    2016$82

    2017$90

    2018$101

    2019$110

    Sheet1

    Sheet2

    Sheet3

  • Process Cost Savings is the Largest Benefit from Card

    * RPMG Purchasing Card Benchmark Report 2014

    • The RPMG study uses a baseline Purchase Order (PO) cost of $91. This can be reduced down to $21 per transaction with a P Card

    • P Card ATV = $346 this would equating to 14,450 transactions for a $5 million PCard program

    • 14,450 x $70 per transaction savings = $1,011,500

    • $1 million cost savings compares to $75,000 rebate at 1.5%

    6

  • Where Does the Cost Savings Come From?

    Low Dollar Purchases Needs a Low Cost Purchase Process

    • Traditional card programs focus on replacement of purchase orders

    • Purchase order process was originally designed for high risk, high dollar purchases

    • Removal of unnecessary steps in purchase requisition process reduces costs within the company

    $ 91 Cost

    Purchasing Card Were Designed to Eliminate Costs

    7

  • Expanding the Card Program Introduces ePayables

    Cost Elimination Focused on Low $ spend Yes

    Eliminated PO Process Steps Yes

    Enrolled suppliers to accept card Yes

    Expanded categories of spend (i.e. office supplies, meetings, etc.)

    Yes

    REPEAT?

    NO

    8

  • Expanding the Card Program Introduces ePayables

    Spend $

    Tail Spend Head Spend

    Suppliers ranked high to low spend

    • Shift focus from the end of the Tail Spend moving inward

    • Purchase size begins to increase

    • Some control may be needed to manage expenditures

    • Volume of transactions is high but risk remains low

    • Introduction of ePayable capabilities expands existing card program – increasing spend and rebate

    Phase 1: Distributed Plastics

    Phase 2: ePayable Solution

    • Raw Materials • Packaging • Logistics Services • Consulting

    • Travel Services • MRO • Spare Parts • Office Supplies

    Tail Spend Head Spend

    Volume

    9

  • Maintaining Controls Enables Higher Dollar Spend

    Higher Dollar Purchases Needs Some Control

    • ePayable program leaves the existing purchase process in place

    • Card payment file is created once invoices have been approved for payment

    • Enables expansion of card payments to higher $ transactions

    $ 91Cost

    Virtual Cards Were Designed to Control Purchases

    Start Process Here

    10

  • Sophistication Improves With Time Ad

    vanc

    ed T

    echn

    olog

    y

    Vendor Ghost Cards Removed the Plastic

    Supplier-Initiated Payments Sends Emails

    to Suppliers (SIP)

    “Pull Payment”

    Suppliers’ Bank Accounts

    Buyer-Initiated Payments Sends $$$ to Merchant

    Account (BIP)

    “Push Payment”

    Starting Point is a Purchasing Card

    Starting Point is an Approved Payment

    File

    Vendor Keeps Card Number on File

    Employee Cards for Small Dollar Purchases

    Distributed Plastics

    ePayable / Virtual Cards

    Traditional Credit Cards 11

  • Overview of Supplier-Initiated Payments (SIP)

    12

  • Supplier-Initiated Payment Process

    1. Supplier sends invoice to Buyer who enters into their ERP System 2. Buyer submits payment file to SIP System requesting Virtual Card Number

    (VCN) 3. Supplier receives secure email with VCN number 4. Supplier read email with card payment instruction 5. Supplier processes card transaction using supplier’s terminal 6. Pre-authorization leveraging VCN control 7. Final authorization leveraging posting account controls 8. Settlement made to supplier’s acquirer to the deposit account

    A/P File

    Approval

    ERP System

    Buyer

    A/P File

    Invoice Supplier

    2

    1

    3

    4

    5

    6

    7 8

    Settlement Authorization

    VCN Authorization

    Supplier receives VCN

    Supplier processes transaction

    SIP Payment System

    Supplier's Acquiring

    Processor/Bank

    Buyer Supplier

    13

  • Why Are Supplier-Initiated Payments Like a Check?

    Buyer Not In Control of Payment Supplier Initiated Payment

    Email Float Payments completed must be reconciled against emails sent

    Supplier Processing Supplier resource needed for card terminal entry

    Card Expiration Card no longer valid after 7 – 14 days; Buyer contacted to reissue

    Card Declination Authorization declined at either virtual card or posting card level; Buyer contacted to resolve

    Invoice Reconciliation Supplier applies a credit/debit to card authorization amount; offset must be reconciled against invoices intended to be paid

    A/P File

    Approval

    ERP System

    Buyer

    A/P File

    Invoice Supplier

    2

    1

    3

    4

    5

    6

    7 8

    Settlement Authorization

    VCN Authorization

    Supplier receives VCN

    Supplier processes transaction

    SIP Payment System

    Supplier's Acquiring

    Processor/Bank

    Buyer Supplier

    14

  • Overview of Buyer-Initiated Payments (BIP)

    15

  • Buyer-Initiated Payment Process

    1. Supplier sends invoice to Buyer who enters into their ERP System 2. Buyer submits payment file to BIP System 3. BIP System uses Network to make payment direct to Supplier 4. Payment automatically deposited into Supplier’s bank account 5. Supplier has 24x7 access to Payment Portal

    A/P File

    Approval

    ERP System

    Buyer

    A/P File

    Invoice Supplier

    2

    1

    5

    3

    Settlement Authorization

    Supplier’s Acquiring

    Processor / Bank

    BIP Payment System

    4b 4a

    16

  • Why Are Buyer-Initiated Payments Like a ACH?

    Buyer Controls Payment Buyer Initiated Payment

    Elimination of Payment Float Card payments authorized within seconds of release

    Supplier Portal Supplier reviews payment detail via portal including invoices paid and credits taken

    Payment Confirmation Payment confirmation file available to close AP

    Exact Payment Buyer determines amount of payment

    Invoice Reconciliation Supplier applies a credit/debit to card authorization amount; offset must be reconciled against invoices intended to be paid

    A/P File

    Approval

    ERP System

    Buyer

    A/P File

    Invoice Supplier

    2

    1

    5

    3

    Settlement Authorization

    Supplier’s Acquiring

    Processor / Bank

    BIP Payment

    System

    4b 4a

    17

  • Best Practice Functionality of a BIP Program

    18

  • BIP Saves Supplier Process Steps

    19

    • BIP fully automates card payment processing

    • “Card Payment That Acts Like an ACH Credit”

    • SIP relies on the supplier to process card payments

    • “Card Payment That

    Acts Like a Check”

    A/P File

    Approval

    ERP System

    Buyer

    A/P File

    Invoice Supplier

    2

    1

    5

    3

    Settlement Authorization

    Supplier’s Acquiring

    Processor / Bank

    BIP Payment

    System

    4b 4a

    A/P File

    Approval

    ERP System

    Buyer

    A/P File

    Invoice Supplier

    2

    1

    3

    4

    5

    6

    7 8

    Settlement Authorization

    VCN Authorization

    Supplier receives

    VCN

    Supplier processes transaction

    SIP Payment System

    Supplier's Acquiring

    Processor/Bank

    Buyer Supplier

  • Why Are There Still So Many Checks?

    Checks SIP Wire, ACH, BIP

    Set Up

    Ongoing Cost

    Reconciliation

    EASY Mail check to invoice

    address

    EXPENSIVE Mailing AND Added Products Needed to Manage Checks

    HARD Check float

    MODERATE Suppliers already

    accept cards

    EXPENSIVE Reminder emails and calls to/from suppliers

    HARD Card / email float

    Suppler retention issue

    HARD Supplier agreement

    and capture of account info

    INEXPENSIVE Fully automated

    EASY Payments confirmed Suppliers maintained

    20

  • BIP - A Winning Combination for Buyer and Supplier

    Reasons Buyers Pay by Card Reasons Suppliers Don’t Want to Accept Cards 1. Rebates turn a cost center into a

    profit center - tangible 2. Costs savings from check

    elimination 3. Extended billing terms from

    card issuer

    1. Merchant Discount Fee 2. Price discounts and terms

    previously offered to supplier 3. Lack of awareness of BIP

    payment efficiency and reduced cost

    •BIP increases rebate by moving more payments from check to card

    •BIP reduces merchant discount fee by enabling the Buyer to control interchange, which is approximately 80% of the discount rate

    21

  • Suppliers are the Key to Success of ePayables

    Critical Small Suppliers Strategic Suppliers

    • Often already accepts credit card payments

    • Timing of payment is important • Recognizes the importance of

    “preferred vendor” status • Willing to process payments

    through card terminal • Focus on card enrollment for

    Supplier Initiated Payments 1. card issuer

    • Power of equals • Aggressively negotiated pricing • Agreed payment terms and

    discounts • High invoice frequency and

    purchase amount • Significant financial impact of

    card acceptance • Focus on card enablement for

    Buyer Initiated Payments

    Invoice Amount

    3% Discount Rate 2% Discount Rate or less

    Savings

    $500 $15 $10 $5

    $5,000 $150 $100 $50

    $50,000 $1,500 $1000 $500

    $150,000 $4,500 $3,000 $1,500

    Small Suppliers Strategic Suppliers

    22

  • BIP - A Winning Combination for Buyer and Supplier

    Functionality to Look for in a BIP Program

    1. Success with transactions ranging from $100K to $1 million 2. Ability to leverage a payable file to initiate card payments 3. Buyer ability to control the interchange rate and reduce the supplier

    discount rate 4. Supplier enrollment focusing on an ePayable specific pricing 5. Real-time authorization/payment confirmation 6. System intelligence to stop card declines 7. Option to add a secondary approval hierarchy outside ERP 8. Supplier portal to enable invoice reconciliation 9. card issuer

    23

  • Questions Diane M. Kush, Sr. Product Manager MUFG Union Bank, N.A. [email protected] (925) 947-2436

    24

  • Disclosure

    These materials have been prepared by MUFG Union Bank, N.A., (“MUB”) and are intended to provide general observations on the topics addressed for clients or prospective clients to whom such materials are directly addressed and delivered. They may not be used or relied upon for any purpose. The materials presented are for discussion purposes only and should be considered only in combination with other information and disclosures, oral or written, provided or to be provided by your qualified security professionals. These materials may not reflect information known to other professionals in other business areas of MUB and its affiliates. Additionally, these materials have not been prepared with a view towards public disclosure under applicable laws or otherwise, and are intended for the consideration of clients or prospective clients, and may not be reproduced, disseminated, quoted or referred to, in whole or in part, without MUB’s prior written consent. MUB assumes no obligation to update or otherwise revise these materials. The materials presented are not intended to provide legal or information security advice, and MUB is not advising you on these matters. If you believe that you need assistance in evaluating and understanding the risks of a particular matter or procedure, you should consult appropriate independent legal or information security advisers (other than MUB) before entering into, or deciding to modify, terminate, extend or replace the transaction or the procedure. Neither this, nor any other communication received from MUB, whether written or oral, is, or should be construed as, a recommendation or solicitation with respect to the execution of any particular transaction or procedure with MUB or any other potential counterparty. No representation or warranty, express or implied, is made as to the accuracy or completeness of such information and nothing contained herein is, or shall be relied upon as, a representation, whether as to the past, the present or the future. No statements made in this seminar or in the PowerPoint or other materials should be construed as legal or other advice or as pertaining to specific factual situations. ©2017 Mitsubishi UFJ Financial Group, Inc. All rights reserved. The MUFG logo and name is a service mark of Mitsubishi UFJ Financial Group, Inc., and is used by MUFG Union Bank, N.A., with permission. Member FDIC..

    Are Your Virtual Card Payments Really �Check Payments in Disguise?AgendaePayables in the Payment LandscapeePAYABLES CARD: Industry Trends ePAYABLES CARD: Industry Trends - continuedProcess Cost Savings is the Largest Benefit from Card Where Does the Cost Savings Come From?Expanding the Card Program Introduces ePayablesExpanding the Card Program Introduces ePayablesMaintaining Controls Enables Higher Dollar Spend Sophistication Improves With TimeOverview of Supplier-Initiated Payments (SIP)Supplier-Initiated Payment ProcessWhy Are Supplier-Initiated Payments Like a Check?Overview of Buyer-Initiated Payments (BIP)Buyer-Initiated Payment ProcessWhy Are Buyer-Initiated Payments Like a ACH?Best Practice Functionality of a BIP ProgramBIP Saves Supplier Process StepsWhy Are There Still So Many Checks?BIP - A Winning Combination for Buyer and SupplierSuppliers are the Key to Success of ePayablesBIP - A Winning Combination for Buyer and SupplierQuestionsDisclosure