are you playing phone tag with your patients?

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Are you playing phone tag with your patients? Solution: Automated patient call-back program Patient Response Network (PRN)

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Are you playing phone tag with your patients?. Solution: Automated patient call-back program P atient R esponse N etwork (PRN). Improving the Efficiency of Your Practice. Patient Response Network (PRN) Every time some one in your office touches a chart it costs $3.00 - PowerPoint PPT Presentation

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Page 1: Are you playing phone tag with your patients?

Are you playing phone tag with your patients?

Solution:Automated patient call-back program

Patient Response Network (PRN)

Page 2: Are you playing phone tag with your patients?

Improving the Efficiency of Your Practice

Patient Response Network (PRN)

•Every time some one in your office touches a chart it costs $3.00

•Telephone tag is an expen$ive game

Page 3: Are you playing phone tag with your patients?

Patient Response Network(PRN)

•Average physician sees 100 patients a week•66 need a call back to report results of tests•70% of calls are for normal results•Each call takes 3-5 minutes of M.D. time•Automated call back program takes 25-35

seconds a call•Saves each physician 8.6 hours a month!

Page 4: Are you playing phone tag with your patients?

Here’s How It Works

1. Patient receives 1-800 number and patient identification code2. Patient calls in 3-5 days3. Patient can call 24 hours a day, 7 days a week4. Receives NORMAL report from physician in physician’s own voice5. Physician receives weekly report on patients that have accessed the system

Page 5: Are you playing phone tag with your patients?

Patient Results NetworkPRN

(800) 613-9050