are you people ready for lean? presented by doug howardell
TRANSCRIPT
Are You People Are You People Ready for Lean?Ready for Lean?
Presented by
Doug Howardell
Copyright 2007 Doug Howardell 626-390-6935
Defining LeanDefining Lean
Continually reducing waste in all areas and in all forms
English phrase coined to summarize Japanese manufacturing techniques (specifically, the Toyota Production System)
Copyright 2007 Doug Howardell 626-390-6935
Basic Tenets of LeanBasic Tenets of Lean
Specify Value
Map the Value Stream
Make ProductsFlow
Implement Pull
PursuePerfection
Defined by Womack & Jones in their book, Lean Thinking
Copyright 2007 Doug Howardell 626-390-6935
Lean People Make a Lean EnterpriseLean People Make a Lean Enterprise
To have a Lean Enterprise, you have to have Lean people
People have to get Lean before the enterprise can get Lean
Copyright 2007 Doug Howardell 626-390-6935
Lean People Have SomethingLean People Have Something
Copyright 2007 Doug Howardell 626-390-6935
Where They Come FromWhere They Come From
Experience is something that happens over time – But must be supported
Knowledge and Skills come from education and training – But must be encouraged
Copyright 2007 Doug Howardell 626-390-6935
KnowledgeKnowledge
Lean Tenets Lean Tools
Value Stream Mapping, Six Sigma Quality, The 5 S’s ,
Visual Management, Kaizen Events, Process
Reengineering, Cellular Manufacturing, Line
Balancing
Copyright 2007 Doug Howardell 626-390-6935
ExperienceExperience
In the industry In the function
Copyright 2007 Doug Howardell 626-390-6935
SkillsSkills
Prerequisites to applying the knowledge and experience1. Understanding Value 2. Identifying and working in the Value
Stream3. Being able to adapt rapidly 4. Innovating: changing things for the better 5. Taking the initiative 6. Having a Collaborative Outlook7. Leading from below
Copyright 2007 Doug Howardell 626-390-6935
Understanding ValueUnderstanding Value
Lean Thinking starts with specifying value from the customer’s perspective
Identifying customer’s needs Meeting customer’s needs Measuring performance from
the customer’s perspective
Copyright 2007 Doug Howardell 626-390-6935
Working the Value StreamWorking the Value Stream
Understand how potential improvements affect the enterprise as a whole
Value Stream Mapping Value Stream redesign Value Stream Measurement
Copyright 2007 Doug Howardell 626-390-6935
Adapting QuicklyAdapting Quickly
Customer demands are constantly shifting, so products and processes must change
Overcoming resistance to change Taking advantage of the new
environment
Copyright 2007 Doug Howardell 626-390-6935
InnovatingInnovating
Lean People are creative Analyzing problems Applying critical thinking processes Developing creative responses to
new demands
Copyright 2007 Doug Howardell 626-390-6935
Taking the Initiative Taking the Initiative
Lean People don’t wait to be told what to do and how to do it Setting goals Developing plans to achieve goals Measuring progress against the plan
Copyright 2007 Doug Howardell 626-390-6935
CollaborativeCollaborative
Lean People know how to work in collaboratively
Inter-company teamsCustomers, Suppliers, Competitors
Project TeamsAddress a specific issue
Internal Work TeamsManage the day to day operations
Copyright 2007 Doug Howardell 626-390-6935
Leading From BelowLeading From Below
Lean People can influence others Envision
– See what needs to be done Align
– Get others to see what needs to be done
Empower– Help others get things done
Copyright 2007 Doug Howardell 626-390-6935
How To Create Lean PeopleHow To Create Lean People The Lean Enterprise must assure its
people possess knowledge, experience, skill
Experience is something that happens over time but must be supported
Knowledge and skills come from education and training
Management must put a plan in place– Starts with identifying the needs, continues
with education and follows up with training
Copyright 2007 Doug Howardell 626-390-6935
The PlanThe Plan
Assess Analyze
DetermineDeliver
Copyright 2007 Doug Howardell 626-390-6935
The Plan - AssessThe Plan - Assess
Lean Knowledge Questions
Industry Experience Questions
Lean People Skills Questions
Copyright 2007 Doug Howardell 626-390-6935
The Plan - DevelopThe Plan - Develop
Define a set of courses Make or buy courses Assign students to courses based on
assessment Schedule courses
Copyright 2007 Doug Howardell 626-390-6935
The Plan - DeliverThe Plan - Deliver
Provide training / education Track attendance Reassess
Copyright 2007 Doug Howardell 626-390-6935
Wrapping it All UpWrapping it All Up
Lean People Make a Lean Enterprise Lean People have knowledge, experience
and skills Experience happens but Knowledge and
Skills come from education and training An education & training plan must be put
in place The plan requires you to Assess, Analyze,
Determine, & Deliver