Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School

Ardross Primary School School Brochure

School Brochure

School Brochure

School Brochure

School Brochure

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Front cover 1

Contents page 2

Introduction 3

The School 4

Staff 5

School Aims 6

Curriculum; Literacy 7

Numeracy; Health & Wellbeing; Expressive Arts 8

Religious & Moral Education; Sciences; Social Studies 9

Modern Languages; Technologies 10

Assessment & Reporting; Additional Needs; Learning Support 11

Additional Support Needs 12

Homework; Parent Contact; Trips & Outings 13

Policy on Discipline/Behaviour; The School Day 14

Holiday Dates 15

Enrolment; Classes; School Improvement Plan; School Liaison Group 16

Educational Data 17

Medical Information; Illness 18

Child Protection; School Meals; Fire Drill 19

Emergency Closure; Telephone Information Service 20

School Uniform; Secondary Education; School Fund 21

Parent Forum; Helpers 22

Aims of Parent Forum 23-24

Complaints Procedure 25

Contents Page

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ARDROSS PRIMARY SCHOOL

Dear Parents,

Staff and pupils of this school would like to welcome you to Ardross

Primary.

We aim to provide a first class education for all the children at our

school. We want them to enjoy and love learning and we hope they will

grow up to be well informed adults who have respect for themselves and

others.

We hope that you will find the information you need in this handbook. If

you wish to know more about anything, please do come into school and ask

us.

If you wish to come in and speak to myself, Mrs Dunnett or Mrs Allison at

anytime we would be very pleased to see you, but it is advisable to make

an appointment.

With Best Wishes

Yours sincerely

Morag Wright

Head Teacher

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THE SCHOOL

Ardross School serves the area of Ardross which is situated on

the Struie road to Bonar Bridge, three miles north of

Alness. The area has a growing population. Ardross

School is a two-teacher school which has two teaching

areas, a music room, indoor toilet facilities, an office and

staff area and a canteen. It also has the use of the community hall. The

original school was built over a hundred years ago and a classroom

extension was built in the 1970’s.

The old village hall has been refurbished (2005) to accommodate the

infant class; medical & music rooms; storage and staff room. The junior

classroom, library and office are accommodated in the older part of the

main building.

Parents who would like to place their children in Ardross School are

invited to phone and arrange a suitable time to visit. The delineated area

(catchment) for the school is shown on a map at the school but pupils out

with the area will be given places should they be available.

Ardross Primary School is an equal opportunities school. Equal access to

all subjects will therefore be provided to all pupils. Our current pupil roll

is 35 children in two composite classes split into P1-3 and P4-7.

BASIC INFORMATION

SCHOOL ADDRESS

Ardross Primary School

Ardross

Alness

Ross-shire

IV17 0XW

TELEPHONE NUMBER AND FAX

01349 882345/ 882180

01349 882345 (FAX)

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TEACHING STAFF

Headteacher: Mrs Morag Wright

Telephone number: 01349 882345

Principal Teacher: Mrs Gemma Dunnett

P4-7

Infant Teacher: Mrs Catherine Allison

P1-3

Support for Learning Teacher: Mrs Carolyn Samsin

Pupil Support Assistants: Mrs Christean MacKay

Mrs Kerry Dolan

CCR Teacher: Mrs Laura Christie

Visiting Specialists:

Strings Instructor Ms Sue Drever

Clerical Assistant: Mrs Fiona MacLean

Cook: Mrs Ellen MacDonald

Cleaner: Mrs Lorraine Caskie

CHECK OUT OUR BLOG AT:

www.ardrossprimary.wordpress.com

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School Aims

Ardross Primary School, a caring stimulating learning environment where

everyone is encouraged to give their best.

The aims of Ardross Primary are: -

To promote achievement in its widest sense in order that pupils can

develop skills and attitudes which allow them to become successful

learners, confident individuals, responsible citizens and effective

contributors.

To provide an environment that is stimulating, caring and happy,

thereby encouraging constructive and satisfactory experiences for

each child.

To promote a positive ethos which ensures that children develop

positive attitudes, a sense of caring and concern for others and

responsibility and independence.

To deliver a broad, balanced and differentiated curriculum within

the Curriculum for Excellence which promotes equality of

opportunity and allows children to progress appropriately at their

individual rates.

To continue to be a Health Promoting School and to continue to

develop the physical, mental and emotional well-being of all pupils

and staff.

To actively promote and encourage home/school links so that pupils,

teachers and family are working together in partnership through the

Pupil Council, the Parent Council and Learning logs and profiles.

To actively promote and encourage links with a range of agencies to

ensure that all pupils needs are addressed.

To provide and encourage opportunities for staff development

within the school and in a wider context, according to identified

needs and against the background of school priorities identified in

this Standards and Quality Report and addressed in the School

Improvement Plan.

To fully contribute to and benefit from close links with our partner

schools in the Alness ASG.

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CURRICULUM

The School has a new curriculum in line with the Curriculum for Excellence

(CfE) which aims to achieve a transformation in education in Scotland by

providing a coherent, more flexible and enriched curriculum from 3-18.

The purpose of Curriculum for excellence is encapsulated in the four

capacities – to enable each child to be a successful learner, a confident

individual, a responsible citizen and an effective contributor.

Literacy, Numeracy and the Health and wellbeing are at the core of the

curriculum and a significant amount of time will be spent focussing on

these areas.

The children will be taught through topics that will combine different

elements from different subjects. The other main areas of the curriculum

are:

Expressive Arts

Religious and moral education

Sciences

Social studies

Technologies

Modern Languages

The following is a brief outline of each heading.

Literacy:

Literacy development is conducted through a planned programme of work

centred on the four areas of Reading, Writing, Listening and Talking

according to outcomes from AfE. Children’s earliest language is acquired

in the home and the school will build on that foundation. Literacy is

fundamental to all areas of learning, as it unlocks access to the wider

curriculum.

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Numeracy:

This involves the development of skills in number, money and

measurement/shape, position and movement/ information

handling/ problem solving and enquiry according to AfE

guidelines. Assessment is built into the programme of

work and National Testing is used where appropriate.

A high emphasis is placed on practical activities to give children a better

understanding of the concepts involved and to enable them to apply their

knowledge to solve problems. Analyse information and make informed

decisions based on calculations.

Health and wellbeing:

The school has an important role to play in promoting the health and

wellbeing of each child. They need to develop the knowledge and

understanding, skills, capabilities and attributes which they need for

mental, emotional, social and physical wellbeing now and in the future. All

the children take part in at least two hours of physical activity every

week. Both classes have swimming lessons at Alness Academy pool for one

term.

Expressive Arts

Art and design, dance, music and drama make up the Expressive

Arts curriculum. These areas draw from the children’s personal

experiences and feelings and from their project work. We integrate the

expressive arts into each topic. Aesthetic subjects are recognised and

promoted as essential parts of a balanced curriculum. The school

endeavours to foster partnerships with professional arts companies,

creative adults and cultural organisations.

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Religious and moral education

This area of the curriculum deals with the development of self awareness

and relationships with others. It is a process where children engage in a

search for meaning, value and purpose in life. Discussion of religious and

moral issues is open and pupils are encouraged to express their own views

and take account of the feelings of others. A morning assembly is held

regularly. Special arrangements will be made for pupils whose parents do

not wish them to participate in religious observance.

Sciences

Through learning in the sciences, children develop their interest in, and

understanding of, the living, material and physical world. They engage in a

wide range of collaborative investigative tasks and explore the following

areas:

Planet Earth

Forces, electricity and waves

Biological systems

Materials

Topical sciences

Social Studies:

Through social studies, children develop their understanding of the world

by learning about other people and their values, in different times, places

and circumstances; they also develop their understanding of their

environment and of how it has been shaped.

The topics we cover over a child’s school life will be structured under the

three main organisers:

People, past events and societies

People, place and environment

People in society, economy and business.

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Modern Languages

Learning other languages enables children to make connections with

different people and their cultures and to play a fuller part as global

citizens. The children in the upper stages of the junior class have regular

active French sessions.

Technologies

The children in both classrooms have access to a number of computers

and software. Both classrooms have interactive whiteboards and we are

also linked to the internet. The school is linked by E-mail to the Council’s

computers and we have a fax machine in the office. The use of a word

processor and other technologies such as a camera, web cam

or video camera are essential skills and are encouraged as

early as possible.

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ASSESSMENT AND REPORTING

Each pupil’s progress is carefully monitored by the class teacher. Written

reports are issued to parents/guardians and a copy is kept in the school.

Parents/guardians are encouraged to provide a written comment on their

child’s report.

If a child is experiencing particular difficulties in any area of the

curriculum, parents/guardians are informed and appropriate steps taken

to help remedy the problem. This would normally involve the Learning

Support Teacher who would assess the child by giving a diagnostic test.

These tests are designed to identify the precise nature of the difficulty.

After consultation with the class teacher a programme of work suited to

the child will be drawn up and followed.

Children with more serious learning difficulties are, after consultation

with parents, referred to the Psychological Services. The Psychologist

will then assess the child more thoroughly and will advise the appropriate

action or programme of work to be followed by the class teacher.

ADDITIONAL EDUCATIONAL NEEDS

Children with additional needs are catered for and individual attention is

given as and when required. The parent/guardian can be assured that all

staff are made aware of this and that work will be adjusted accordingly

and reviewed regularly.

LEARNING SUPPORT

A Learning Support teacher comes two days every week. Sometimes the

Learning Support teacher will meet with parents/guardians to advise them

how best they can help with their child’s progression in school. Please

encourage your children not to be embarrassed about any learning

difficulties they may have, but to discuss them openly. At the upper

stages we would like to encourage children to assess and be

critical of their own results, thus promoting a responsible

attitude towards their work.

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ADDITIONAL SUPPORT NEEDS

All children need support to help them learn. Some children require more

help than others. We follow The Highland Practice Model staged

approach to assessing, identifying and supporting additional support

needs. In this model every child has a ‘named person’ who is responsible

for making sure that the child or young person has the right help to

support his/her development and well-being.

If you have a concern about your child in primary school please contact

your child’s class teacher in the first instance or the ‘named person’, who

will usually be the Head Teacher. In a secondary school, the named

person will usually be the Principal Teacher Guidance/Pupil Support.

Sometimes a Child’s Plan may be put in place to help organise, monitor and

regularly review your child’s progress.

If you wish to find out more about The Highland Practice Model or the

Child’s Plan you can access more information at:

http://www.highland.gov.uk/learninghere/supportforlearners/generalguid

ance/planning/

There are also information sheets available at: www.chipplus.org.uk Click

on Education.

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HOMEWORK

Homework is prescribed at regular intervals. Reading homework is given

most nights for all stages. Other homework may include a revision of

class work, simple research or more creative work. Homework will not be

excessive and is primarily designed to encourage discussion between

parent and child as well as establishing a valuable discipline for future

work.

PARENT CONTACT TIME AND OPEN AFTERNOONS

Contact Evenings are usually held twice a year in November and in May.

Reports are sent out in June. The Class Teacher will make appointments

to speak to parents/guardians individually about their child’s progress and

give opportunities to view children’s work. The Support for Learning

Teacher will also be available for consultation if necessary. All parents

are warmly invited to spend time in the classroom; either as a regular

weekly helper or for an occasional session. These visits need to be

coordinated by the class teacher but feel free to offer your services at

any time, this would be greatly appreciated.

EDUCATIONAL TRIPS - Class Outings

Class outings may just be in the close proximity of the school (within

walking distance), or may extend further a field. Outings throughout the

session are often connected with some aspect of classroom work.

Children who go on school outings are requested to have a permission slip

completed by parents or guardians. This slip will be issued at the

beginning of each year to cover every occasion.

You will always be informed about each trip out of school, either by

newsletter or an additional note home.

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POLICY ON DISCIPLINE/BEHAVIOUR

Safety plays an ever-increasing role in school therefore most ‘school rules’ are made

with this in mind. All the school rules are carefully explained to children -

pointing out the reasons behind them. A high standard of good behaviour

and courtesy is expected from all children in and around school and on any

school outings. We have a HOUSE system to encourage good attitudes and

interdependence.

We treat all children fairly and make them fully aware of their

responsibilities within the school and towards each other. It is hoped that this fair

and positive experience will make them all feel secure and as a result, happy in their

learning situation.

Should it be necessary for the Head Teacher to contact parents with regard to a

behavioural problem, a meeting may be arranged where both parties can discuss

possible solutions.

THE SCHOOL DAY

School day starts 9.00am

Morning Interval 10.30 - 10.45

Lunch Interval 12.30 - 1.15

P1-3 Infant day ends 2.30pm

P4-7 Junior day ends 3.00pm

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Holidays

Ardross Primary School – Holiday Dates 14/15

Close Open

Tuesday 19th August 2014

Friday 10th October 2014 Tuesday 28th October 2014

Friday 19th December 2014 Monday 5th January 2015

Thursday 2nd April 2015 Monday 20th April 2015

Thursday 2nd July 2015 Tuesday 18th August 2015

Staff In-Service Days

Monday 18th August 2014

Thursday 25th September 2014

Friday 26th September 2014

Monday 27th October 2014

Wednesday 18th February 2015

Monday 1st June 2015

Casual Holidays

Monday 16th February 2015

Tuesday 17th February 2015

May Day Holiday

Monday 4th May 2015

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ENROLMENT

Children who are due to begin school in August are enrolled the previous

February. A notice in the local press will indicate the date and times of

enrolment. You are most welcome to visit the school at any time prior to a

placement being made for your child. An appointment can be made by

telephone. A copy of the School Handbook is available to

parents/guardians. Placing requests forms for pupils outwith the

catchment area are available from the Highland Council website.

COMPOSITE CLASSES

Both classrooms have composite classes, the structure of which may

change depending on intake, both at the beginning of the session and

during it. On occasion it may be necessary to split a large P4 between two

classrooms. Should this happen the school policy is that the older children

will move into the upper classroom.

SCHOOL IMPROVEMENT PLAN AND POLICIES

These are held centrally in the school office. They are available for staff,

parents and any other interested bodies to look at for information about

our school. A Standards and Quality report is available each year to all

parents/guardians giving feedback on the previous year’s events. This is

also posted on the school blog.

SCHOOL LIAISON GROUP

A School Liaison Group meets to consider how best to support the need of

specific pupils. This Group includes school staff; Headteacher, Class

teacher and the Learning Support teacher, the Education Psychologist as

well as staff from Child Health and Social Work Services.

It is important that such a group are able to share information in order to

co-ordinate planning and delivery of services - the aim being to provide

optimum support to children and families.

Should there be any person/family information that you would not want to

be shared in such circumstances, please let the Head Teacher know at the

earliest opportunity.

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Transferring Educational Data about pupils

Education authorities and the Scottish Executive Education Department (SEED) have collected data

about pupils on paper forms for many years. We are now working together to transfer data

electronically through the ScotXed programme.

What pupil data will be collected and transferred?

Data on each pupil is collected by local authorities and SEED. The data collected and transferred

covers areas such as date of birth, postcode, registration for free-school meals, whether a pupil is

looked after by his/her local authority, additional support needs including disability, attendance,

absence and exclusions from school. Pupil names and addresses are collected by their school and

education authority but they are not passed to SEED. Your postcode is the only part of your address

that is transferred. Data is held securely and no information on individual pupils can or would be

published by SEED

Providing national identity and ethnic background data is entirely voluntary. You can choose the ‘not

disclosed’ option if you do not want to provide this data. However, we hope that the explanations

contained in this message and on our website will help you understand the importance of providing the

data.

Why do we need your data?

In order to make the best decisions about how to improve our education service, SEED and

education authorities need accurate, up-to-date data about our pupils. We are keen to help all

our pupils do well in all aspects of school life and achieve better exam results. Accurate and

up-to-date data allows SEED, education authorities and schools to:

plan and deliver better policies for the benefit of all pupils,

plan and deliver better policies for the benefit of specific groups of pupils,

better understand some of the factors that influence pupil attainment and achievement,

target resources better.

Your data protection rights

The collection, transfer, processing and sharing of ScotXed data is done in accordance with the Data

Protection Act (1998). We also comply with the National Statistics Code of Practice requirements

and other legislation related to safeguarding the confidentiality of data. The Data Protection Act

gives you the right to know how we will use your data. This message can give only a brief description

of how we use data. Fuller details of the uses of pupil data can be found on the ScotXed website

(www.scotxed.net).

SEED works with a range of partners including HM Inspectorate of Education and the Scottish

Qualifications Authority. On occasion, we will make individual data available to partners and also

academic institutions to carry out research and statistical analysis. In addition, we will provide our

partners with information they need in order to fulfil their official responsibilities. Any sharing of

data will be done under the strict control and prior agreement of the Data Access Panel in SEED,

which will ensure that no individual level data will be made public as a result of the data sharing and

that these data will not be used to take any actions in respect of an individual.

Concerns

If you have any concerns about the ScotXed data collections you can email the Senior Statistician,

Peter Whitehouse, at Peter.Whitehouse@scotland.gsi.gov.uk or write to The ScotXed Support

Office, SEED, Area 1B, Victoria Quay, Leith, EH6 6QQ. Alternative versions of this page are

available, on request from the ScotXed Support Office, in other languages, audio tape, Braille and

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large print Further details about ScotXed data exchanges are available on the ScotXed website,

www.scotxed.net.

MEDICAL

Minor accidents are treated by staff and first aid administered when

necessary. In normal circumstances parental consent is sought before

administering medical care but situations may arise where a pupil requires

urgent medical treatment and parents/guardians or the supplied

emergency number may be contacted. In such circumstances, after

attempts to contact you have been exhausted, the Head Teacher would

sanction medical treatment where delay would have serious implications

for the pupil concerned. It is imperative therefore that emergency

numbers are updated on a regular basis. This procedure is Highland

Council Policy. A copy of the policy for administration of medicines is

available on request from the school.

It is normal for a child to have a medical shortly after their fifth

birthday. Parents are requested to be present at the examination. The

other children undergo eye and hearing checks at various stages during

primary school. If at any time your child suffers from a medical condition

of which the school should be aware, please pass on all the relevant

information to the Headteacher.

This information will be treated in the strictest confidence.

ILLNESS AT SCHOOL

In the event of children being unwell at school, we will contact

parents/guardians to take them home. For this reason parents are

requested to ensure that the school is kept regularly informed regarding

updates on the child’s medical history, that emergency contact numbers

are current and that the emergency contact is prepared and able to come

and collect the child/ren whenever necessary.

ABSENCE

If your child is absent you must inform school immediately. When your

child is absent from school without notice, a member of staff will contact

you to find out why your child is not in school. This is to ensure that your

child is safe. If after the third day we cannot get you we will follow

Highland Council procedures and contact the police.

Children should not be sent to school if they are unwell and absences of

this nature should be followed by a letter for our files. It is Highland

Council policy that if a child suffers from sickness and diarrhoea, the

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child must be kept at home for at least 48 hours after the condition has

improved, to limit the spread of infection.

Notes must be sent to school after any illness so that we can provide

statistics required by the government. Any absence which is unexplained

either by phone call or note must be registered as UNAUTHORISED and

appears in the statistics as such.

Child Protection Guidance Notes

From time to time incidents can occur within the school setting which

cause concern and could indicate that a pupil is suffering some form of

abuse.

In terms of Highland Child Protection Committee Inter-agency Protection

Guidelines, Education Service staff must report such incidents to Social

Work Services which can lead to a joint Social Work/Police investigation.

All agencies involved in Child Protection are obliged to make the welfare

of children their paramount consideration and this will be the priority for

Education Service staff.

More information about Child Protection Procedures within Highland

can be obtained from Ms Cath Neil, Child Protection Development

Officer, Education Centre, Dingwall, IV15 9HU – Telephone (01349)

863441 or email cath.neil@highland.gov.uk

SCHOOL MEALS

School meals are cooked on the premises and are available to

all children. Children also may bring packed lunches to school.

School lunches should be paid for the week on Monday

morning, to aid banking, since we only have a part time secretary. To

further ease administration problems would you please endeavour to send

the correct amount. (Cheques should be made payable to Highland

Council.) A copy of the weekly menu may be obtained from the school

upon request. Application forms for help with Free School Meals &

clothing are available on the Highland Council Website.

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FIRE DRILL

The school will undertake to carry out a fire drill once per term. This drill

is to familiarise children with what is expected of them in the event of a

real fire.

SCHOOL AND EMERGENCY CLOSURES

Occasionally the school has to close early due to

unforeseen circumstances e.g. No water, power cuts

or adverse weather. Parents will be notified and in

the event of them being unavailable, children will be sent to their

emergency contact who is expected to contact the parents to this

effect. In the winter months Moray Firth Radio issue a weather bulletin

and school closure list or information can be sought by phoning the

emergency closures phone line. More details are available in the Adverse

Weather letter issued annually. In the case of severe weather conditions

approaching we receive notification from the Meteorological Office.

TELEPHONE INFORMATION SERVICE

Schools now have a dial-in service if there is a risk of closure due to

adverse weather. This allows parents to listen to a recorded message

from the Headteacher.

When severe weather warnings are received your school will endeavour to

keep the system updated. It is an enhancement to the present service

and does not replace existing methods of giving out information, such as

radio broadcasts.

How to use the service.

Dial Highland Council's access number - 0800 564 2272

Now enter your own school's pin number 04 1420

You have two attempts to enter the pin number and you will be

disconnected after a second failed attempt. If this happens, check the

number and redial. If you still have a problem check with your school.

You will now hear the school's name. Ensure that this is correct before

going on.

You will now be taken to the MAIN MENU where you will be given 4

options:

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Press 1 to hear your school's message about the adverse weather for

example whether or not the school is to close or if transport

arrangements have been affected.

Press 4 to enter the pin number for another school within the

authority. Parents may have children who attend different schools. This

option allows you to move from one school's messaging service to another

without having to dial in again.

SCHOOL UNIFORM Our school uniform consists of polo shirt and a sweatshirt with the

Ardross Wolfstone logo printed on them in our school colours of royal

blue and white. The preferred colour for trousers and skirts is black.

Uniforms can be purchased from Mark at Dress Code Solutions, Unit 8

Kendal Cresent, Alness. If you choose not to adopt the school uniform,

then clothes in school colours are acceptable in order to discourage the

use of ‘designer gear’ and “brand labels”which can lead to problems at

times. Children must also bring suitable clothing and footwear for P.E and

a paintshirt to protect clothing. Due to the nature of the outside play

area, children should bring a change of footwear. All children should

have suitable indoor shoes in school at all times. Application forms for

help with school uniform and free school meals are available on the

Highland Council Website.

SECONDARY EDUCATION

At the end of their primary education children will transfer to Alness

Academy. A school bus is provided to transport them on a daily basis.

Rector: Ms Laura Gordon, Alness Academy, Alness. Tel No. 01349 883341

Staff from the Academy will visit Ardross School on various occasions to

meet the children and to discuss aspects of Primary work with the

Headteacher. During the summer term pupils in P7 spend 3 full days in

the Academy, and will get the chance to attend an afternoon transition

club, to familiarise themselves with the building and Academy staff

before beginning there in August.

SCHOOL FUND

We have a school fund to supplement the cost of school trips

etc. Throughout the year the children & staff, with the help

of parents, will fundraise to support this fund.

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PARENT FORUM

The Parent Forum is very supportive of the school. It meets on a regular

basis to discuss matters pertaining to the smooth running of the school.

It has a fundraising sub-committee who plan and organise a variety of

events including grant applications and local business links.

The membership consists of all parents/guardians of children attending

Ardross Primary School and teaching staff.

The current office bearers of the Parent Forum are:

Chairperson: Shirlee O’Reilly

Treasurer: Kim Munro

Secretary: Imogen Percy-Bell

Staff Members: Morag Wright

There are no co-opted members at the moment. Local councillors regularly

attend the meetings. The Parent Council meets at least once a term and

may be contacted by writing to:

Secretary to the Parent Forum

c/o Ardross Primary School

Ardross,

Ross-shire.

IV17 0XW

The Annual General Meeting (AGM) shall be held in the autumn term each

year.

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Parent/Guardian/Grandparent helpers are always greatly appreciated and

encouraged by the school. Their presence makes for a greater diversity

than would otherwise be possible. The children benefit a great deal from

the help they give and from the shared wider experiences offered. If

you have anything to offer, please contact the school.

PARENT FORUM

Aims

to promote close co-operation and communication

between parents and teachers.

to study and discuss matters of mutual interest relating to the

education and welfare of pupils.

to engage in activities which support and advance the education of

the pupils attending the school.

to liase with the Local Education Authority.

to raise funds, apply for and receive grants, and accept gifts for

the benefit of the school.

Membership

The membership consists of all parents/guardians of children attending

Ardross Primary School and teaching staff.

General Meetings

Meetings shall be held a minimum of once a term (4 times a year).

The Annual General Meeting (AGM) shall be held during the Summer term

each year. The notice calling the meetings shall be sent to members at

least two weeks in advance.

The business shall include:-

the work of the committee

approval of the accounts

appointment of the Auditor

any resolutions submitted by members

election of members to serve on the committee

At all general meetings voting shall be on the basis of one vote per

member present at the meeting.

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At all general meetings the quorum shall consist of 5 members

COMPLAINTS PROCEDURE

From time to time parents/guardians may wish to make a formal complaint

about a particular issue. This should be done via the Headteacher either

by letter or by making an appointment to discuss the issue.

When the complaint is made, the following action will be taken by the

school –

Any investigation will be carried out or evidence gathered

immediately.

The class teacher will be informed if the issue relates to a specific

class.

The school’s response will be relayed to the parent either by letter,

by a telephone call or by further appointment with the Headteacher,

class teacher and parents and pupils.

Formal documentation will be kept of each complaint and its

resolution.

We want to reassure parents/guardians that we take seriously any

complaints and endeavour to resolve them as expeditiously as possible. If

need be then subsequent meetings will be arranged in an effort to resolve

the situation to everyone’s satisfaction.

COMPLAINTS/ENQUIRIES PROCEDURE

It is hoped that parents will have little or no reason to complain about

either the standard of the education offered or the manner in which it is

taught. On occasions, parents may feel that they would like to discuss

some matter regarding their child’s education more thoroughly with

either the class teacher or the Headteacher. Parents/guardians are

always welcome to make an appointment – please contact the school office

in order that a suitable time may be found for both parties. In the

unlikely case of a failure to solve a problem, parents have the right to

pursue the matter by contacting Mr Maurice McIntyre, Area Education

Manager, Education Centre, Castle Street, Dingwall. Tel: 01349 863441.

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Transport

Please note that transport is not a school responsibility and any queries

should be addressed to the Local Transport Officer, Transport Office,

Girnigoe Street, Wick, KW1 4HW http://www.highland.gov.uk/info/878/schools/12/school_transport

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