Arcos FATCA Compliance Solution

Expanding Your Business Value

Arcos Technologies Inc.

Integrating FATCA compliance into

your Microsoft Dynamics CRM ob-

jectives, processes and systems will

minimize the compliance burden and

more so, contribute to existing stra-

tegic objectives such as improving

client data quality and growing client

relationships.

INTEGRATION INTO MICROSOFT

DYNAMICS CRM

Foreign Account Tax Compliance Act (FATCA) FATCA AND MICROSOFT DYNAMICS CRM

The Foreign Account Tax Compliance Act (FATCA) is a United States federal law that requires United States persons, including individuals who live outside the United States, to report their financial accounts held outside of the United States, and requires Foreign Financial Insti-tutions (FFIs) to report to the Internal Revenue Service (IRS) about their U.S. clients. FATCA is designed to compel Foreign Financial In-stitutions to disclose details such as balances, receipts and withdrawals about certain “Financial Accounts” held by their U.S. clients, and as such having a 360 degree view of these clients is crucial.

While compliance is mandatory, the compelling business purpose and opportunity FATCA signifies is to acquire and grow your customer re-lationships. As FATCA is a customer compliance objective, managing customer compliance outside of your Customer Relationship Manage-ment system is a recipe for redundancies, manual processes, fragment-ed systems and increased IT cost.

Though there is no real consensus on how financial service providers

or FFI’s are responding to the FATCA challenge, the key here is to rec-

ognize that implementing yet another application will introduce more

IT effort and management oversight. A more strategic option of man-

aging FATCA compliance is via the Arcos FATCA compliance solution

based on Microsoft Dynamics CRM.

It is apparent that FATCA has a significant impact upon many of the

key business processes encountered through the lifecycle of a client

relationship including:

Product definition

Client on-boarding

Continued client due diligence

Payments

Regulatory reporting and account closure.

The extent of the “look-through” required into the ownership interest,

and the exemption thresholds bring with them new challenges of inte-

grating Know Your Customer (KYC) processes with financial reporting

systems.

KEY BUSINESS PROCESSES

KNOW YOUR CUSTOMER (KYC)

MANAGE OFFERINGS AND HIGHLIGHT UPSELL OPPORTUNITIES

The only solution that manages compliance, KYC and presents

return on investment opportunities by highlighting cross sell and

upsell opportunities

Identify trends in offerings, ensure customer education on prod-

ucts and benefits while utilizing closed loop marketing platform

to ensure successful strategies are identified

A trusted set of systems and processes that provide customer ana-

lytics at your fingertips

Arcos Technologies Inc.

Capture key KYC markers by

tracking key transactional data

from disparate systems into Mi-

crosoft Dynamics CRM

Leverage 10+ years of consistent

development into a product specifi-

cally designed to increase KYC

metrics by utilizing proven CRM

techniques & integrations such as:

Exchange & Email, VOIP & phone,

SharePoint, Yammer, Advanced BI

Tools

Manage key process flows that

guide users through onboarding

processes for key products such as

Insurance, wealth management

and retail financial offerings

Automate communication and po-

tential offerings to customers

without user interaction or in-

creased management

USABILITY

The only solution that combines an integration platform to track

transactional information to automatically feed your institutions

compliance requirements without the need for manual input

Integrate to any ODBC compliant system, flat file, report extracts

or data archiving systems

An open platform to expand upon, with ‘No Developer Required’

configuration allowing business analysts to alter integrations as

the business objectives change

INTEGRATES WITH EXISTING LEGACY BANKING SYSTEMS

A look and feel users are already trained on by utilizing the exist-

ing office ribbon design

Integration to common Microsoft products such as Outlook, Word

and Excel increase user adoption by decreasing on necessary train-

ing

Guided process flows that walk customers through complex lines

of business ensuring standards are maintained and key data points

captured

Tailored interactions with the system based on role and organiza-

tion hierarchy

Let us show you how a Microsoft Dynamics

CRM application can be appended to accom-

modate FATCA compliance while at the same

time maintaining a central 360 degree cus-

tomer view.

Arcos Technologies Inc. 100 King Street West Suite 5700 Toronto, Ontario Canada, M5X 1C7

information@arcoscrm.com www.arcoscrm.com

Expanding Your Business Value

www.arcoscrm.com