aradial convergent billing and policy server (arcb + apc)

132
ARCB - Prepaid and Postpaid Billing 06/17/22 1 Aradial Converged Billing

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Aradial Convergent Billing and Policy server (ARCB + APC). Aradial Converged Prepaid & Postpaid, Multi IP Services. Prepaid and postpaid billing subscribers Advanced AAA – RADIUS and Diameter PCRF - Policy Control quota management Multiple services on same platform: Wifi / Hotspots - PowerPoint PPT Presentation

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Page 1: Aradial Convergent Billing  and Policy server (ARCB + APC)

ARCB - Prepaid and Postpaid Billing

04/22/23 1Aradial Converged Billing

Page 2: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Convergent

Billing and

Policy server(ARCB + APC)

Aradial Proprietary and Confidential 2

Page 3: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Prepaid and postpaid billing subscribers• Advanced AAA – RADIUS and Diameter• PCRF - Policy Control quota management• Multiple services on same platform:

Wifi / Hotspots Wired Broadband – ADSL – all ISP services Wimax Mobile 3G,Wifi 3G Offloading, LTE VOIP, Traditional VOICE, SMS, MMS VAS

• Customer Management and basic CRM• Voucher Management system

Aradial Proprietary and Confidential 3

Page 4: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Customer Management

Account – shared balance for users Users under account Resource/ANI/CPE defined per users

• Business Partners and Reseller Management Revenue Sharing with Business partners Registering subscribers / account Selling vouchers and prepaid cards Receiving commissions

Aradial Proprietary and Confidential 4

Page 5: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Business Entity

Create market segmentation Group subscribers and accounts

• Multiple VISP support as Business entity Create market segmentation Special administration for VISP Manage users under the VISP account External HTTP interface for VISP billing integration

• Account and user operation View financial transactions, sessions and calls Payment by credit card or PayPal Adjustments to invoices Manual payments – cash, checks

Aradial Proprietary and Confidential 5

Page 6: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Voucher management

Top-up vouchers Prepaid Cards for IP Calling Cards

• Web self care for users and accounts Users and passwords management Payments and invoices Purchase new offers and upgrades

• Public portal for self registration• Trouble ticketing

Aradial Proprietary and Confidential 6

Page 7: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Product catalog

Price plans Offers using price plans

Price plan Network profile provisioning

One-time offers Add on offers

Aradial Proprietary and Confidential 7

Page 8: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Flexible charging & rating

Periodic Recurring Charges Usage charges

Allowances Time of day and day of week Destination charging – e.g use for VOIP and VOICE Prefix table

One-time charges• Invoicing

Periodic automatic invoicing Invoicing sent by email XSL layout – branding Undo billing Discounting

8

Page 9: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Automatic payment

Error management • Account Receivables (A/R)

Manual, fast payment screen Credit card PayPal

• Accounting reports Invoicing Payment Operator statement, per-account statement Aging payment

Aradial Proprietary and Confidential 9

Page 10: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• CDRs processing & error management or

rating problems• Inventory and Resource management

DID ANI MAC Address IP Address

Aradial Proprietary and Confidential 10

Page 11: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Policy Control

• PCRF - Policy Control quota management • Fast definition of Policy rules, actions and step• Handles various users events• Advanced dynamic policies for active users

– Change of QoS parameters in real-time– Disconnect– Redirect– Send balance notifications via email and SMS

• Customer care additions– View & modify user details

• Quota policy• QoS policy

Aradial Proprietary and Confidential 11

Page 12: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential

Presentation Agenda

Page 13: Aradial Convergent Billing  and Policy server (ARCB + APC)

Welcome Screens

Aradial Proprietary and Confidential 13

Page 14: Aradial Convergent Billing  and Policy server (ARCB + APC)

Welcome ScreensAradial Admin

Page 15: Aradial Convergent Billing  and Policy server (ARCB + APC)

Welcome Screens

Web Self Care

Page 16: Aradial Convergent Billing  and Policy server (ARCB + APC)

Welcome ScreensPortal

Page 17: Aradial Convergent Billing  and Policy server (ARCB + APC)

Price Plans

Aradial Proprietary and Confidential 17

Page 18: Aradial Convergent Billing  and Policy server (ARCB + APC)

Price Plan – Example 1Postpaid Internet

• Setup fee• Prorated RC• Allowance then Money

Aradial Proprietary and Confidential 18

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Price Plan – Example 2Prepaid Internet

• Volume Allowance

Aradial Proprietary and Confidential 19

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Price Plan – Example 3Postpaid VoIP

• Setup fee• Prorated RC• Destination based• Call setup

Aradial Proprietary and Confidential 20

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Aradial Proprietary and Confidential 21

Price Plan – Recurring Charge

• Based on various periods (None, bill cycle, daily, weekly, monthly)

• Flat RC rate• Proration type• Period multiplier• Attaching with charge type (for invoice aggregation)

Page 22: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 22

Price Plan – Destination Table

View Available Destination Table

View Destination Table Rates

Page 23: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 23

Price Plan – Period Set

View Available Period Sets

View Periods

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Offers

Aradial Proprietary and Confidential 24

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Aradial Proprietary and Confidential 25

Offers

View Offers

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Aradial Proprietary and Confidential 26

Offers

Add offer

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Aradial Proprietary and Confidential 27

Offers

• Add/View Offer Relations

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Aradial Proprietary and Confidential 28

Offers• Add Categories – Category is to display different offers

to different kind of subscribers.

• View Categories

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Aradial Proprietary and Confidential 29

Offers - Example• Prepaid volume allowance:

One Price Plan

Customized:

•Group

•Price

•Allowance quota

Page 30: Aradial Convergent Billing  and Policy server (ARCB + APC)

• Postpaid Hosting

Aradial Proprietary and Confidential 30

Offers - Example

Price Plan

•Monthly RC $4.99

•Setup Fee $10

Offer

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• One Time offer

Aradial Proprietary and Confidential 31

Offers - Example• Add On offer

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Prepaid Internet

• Time + Volume Allowance price plan definition

Aradial Proprietary and Confidential 32

Offers - Example

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Aradial Proprietary and Confidential 33

Offers - Example• Prepaid time + volume with expiration:

One Price Plan

Customized:

•Group

•Price

•Allowance quota

•Expiration time

Page 34: Aradial Convergent Billing  and Policy server (ARCB + APC)

Accounts & User

Management

Aradial Proprietary and Confidential 34

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Aradial Proprietary and Confidential 35

Account Reference DefinitionsAdd new Account type

View AvailableAccount Types

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Aradial Proprietary and Confidential 36

Account Notification PolicySend Email on event. Define population, template, resulting SQL.

Account Notification:- Credit card expiration notification.- Bill is ready or due or paid automatically.User Notification:- User registration email.- User purchase email.- User Low Balance notification etc.

Page 37: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 37

Accounts Lookup

• Result page

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Aradial Proprietary and Confidential 38

Account Navigation Pane

• Account 360• Add users under the account • Account balances (invoices,

adjustments, etc)• Statement report per account• View sessions (all users under

the account)• Invoices (view, pay, adjust,

issue)• Add / edit tickets for the

specified account• Cancel account • Browse users

Page 39: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 39

Account 360

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Aradial Proprietary and Confidential 40

Accounts Lookup

• Basic lookup page • Advanced lookup page

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Aradial Proprietary and Confidential 41

Adding an Account• Add page

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Aradial Proprietary and Confidential 42

User under Account

• View Users– Account relation (title)– User balance – Prepaid / postpaid indicator– Transactions– Offers

Page 43: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 43

User Navigate Tree

• Balance Transactions • User Resource• Top Up• Extend Plan• Buy One Time• View User Sessions• Manage Future Activities

Page 44: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 44

User under Account

• View Users– User Account Information– Account ID & link to the account details – Account main details

Page 45: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 45

Account Balance

• Account related balance type• Account balance (inc. invoices, payments, adjustments)• Expiration Date

Page 46: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 46

Account Statement Report

• Starting/End balance• Links to payments/adjustments details• Links to invoices• Credit / Debit details, tax

Page 47: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 47

Account Sessions

• Displaying all users related account• Summary / Individual report (similar to regular version)• Customized output for Data and VoIP sessions

Page 48: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 48

Account Financial Details

• Account Invoices

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Aradial Proprietary and Confidential 49

Account Financial Details• Account Adjustment Page

• Account Payment Page

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Invoicing&

Billing

Aradial Proprietary and Confidential 50

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Aradial Proprietary and Confidential 51

Invoicing• Invoices Lookup

Page 52: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 52

Invoicing

• Generated Invoices

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Aradial Proprietary and Confidential 53

Invoicing• Generated Invoices Invoice Charges

Taxes

Financial Transactions

Page 54: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 54

Invoicing

• Ready Cycles

Page 55: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 55

Invoicing• View Cycles Lookup page

• Result Page

Page 56: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 56

Invoicing

• Payment Page

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Aradial Proprietary and Confidential 57

Invoicing

• Adjustment Page

Page 58: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial Proprietary and Confidential 58

Invoicing• Operator Reports (Bill Cycle Report)

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Aradial Proprietary and Confidential 59

Invoicing• Operator Reports (Revenue Report)

• Operator Reports (Summary Report)

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Aradial Proprietary and Confidential 60

Invoicing

• Operator Report (Statement Report)

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Vouchers

Aradial Proprietary and Confidential 61

Page 62: Aradial Convergent Billing  and Policy server (ARCB + APC)

Vouchers

• Three types of Vouchers:• Top-up / Refillable Vouchers• Prepaid Cards (Anonymous user)• Calling Cards (VOIP)

• Reports• Templates• Manage vouchers

Aradial Proprietary and Confidential 62

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Vouchers

Create voucher template

Aradial Proprietary and Confidential 63

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Vouchers

Generate vouchers

Aradial Proprietary and Confidential 64

Page 65: Aradial Convergent Billing  and Policy server (ARCB + APC)

VouchersReportsSummary

Activation

Detailed

Aradial Proprietary and Confidential 65

Page 66: Aradial Convergent Billing  and Policy server (ARCB + APC)

AAA Features & Settings

Aradial Proprietary and Confidential 66

Page 67: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial AAA Server/ Module• High performance, fully-featured

– RADIUS server– Diameter Server (extra module)

• Supports any IP services• Compliant with RADIUS standards • EAP support • Wimax NWG support• IPv4 and IPv6• Diameter – RO/RF (DCCA), Gx/Gy (PCRF)• Scalable and High available

– Multithreaded - horizontal– Multi-process - vertical

Aradial Proprietary and Confidential 67

Page 68: Aradial Convergent Billing  and Policy server (ARCB + APC)

Aradial RADIUS Server (Cont.)• 100% web-based interface• SSL security support• Scalable Dynamic IP Pools• Database

– ODBC (Access, MS SQL, mySQL, Oracle)– Native Oracle (OCI)– LDAP– Active Directory user authentication– Flat files

• Statistics and reporting modulesAradial Proprietary and Confidential 68

Page 69: Aradial Convergent Billing  and Policy server (ARCB + APC)

AAA SettingsConfigure NAS

Aradial Proprietary and Confidential 69

Page 70: Aradial Convergent Billing  and Policy server (ARCB + APC)

AAA SettingsGroups define connection settings, use sets of IP addresses, limit the number of simultaneous users and sessions, apply NAS filters, define which content the user may access.

Aradial Proprietary and Confidential 70

• Grant RADUIS service to the users in the Group.• Set custom RADIUS attributes to users according to the “Radius

Service Type” field selection.

Page 71: Aradial Convergent Billing  and Policy server (ARCB + APC)

AAA Settings

Aradial Proprietary and Confidential 71

• Add a NAS entry which corresponds to the IP address of the Aradial machine from which you wish to receive the proxied request.

ProxyA RADIUS Proxy Server - To which the NAS authenticates with, and which will pass the authentication and/or accounting requests to the RADIUS Proxy Target.

A RADIUS Proxy Target - Which will authenticate and/or start the accounting process for the user accessing the Proxy Server.

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AAA Settings

Aradial Proprietary and Confidential 72

Realm Group

Target Realm

Page 73: Aradial Convergent Billing  and Policy server (ARCB + APC)

AAA Settings

Aradial Proprietary and Confidential 73

• Support for IPv4 and IPv6• Assign one or more to a Group

IP Pool

• View Individual Ips• By Pool / By State / By Pool and State• Update IP status manually

IP Pool Monitoring

Page 74: Aradial Convergent Billing  and Policy server (ARCB + APC)

AAA Settings

Aradial Proprietary and Confidential 74

Online Sessions

Report session disconnect to Aradial

Report session disconnect to NAS

Report all User’s sessions disconnect to NAS

Page 75: Aradial Convergent Billing  and Policy server (ARCB + APC)

AAA Settings

Aradial Proprietary and Confidential 75

Rule Sets

Define rules that test request attributes and modify response or request attributes when a rule matches.

A more specific rule is scanned before a generic rule. A rule with more conditions is considered as more specific. When a rule is matched, its actions are executed.

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AAA Settings

Aradial Proprietary and Confidential 76

Add Rule

Add Action

• Set attribute• Update attribute• Add Attribute• Add Attribute

If Empty• Remove Attribute

Page 77: Aradial Convergent Billing  and Policy server (ARCB + APC)

Policy Control

Aradial Proprietary and Confidential 77

Page 78: Aradial Convergent Billing  and Policy server (ARCB + APC)

Policy Control• Policy Control quota management • Advanced dynamic policies for active users

– Change of QoS parameters in real-time– Disconnect– Redirect– Send balance notifications via email and SMS

• Handles various users events• Customer care additions

– View & modify user details• Quota policy• QoS policy

Aradial Proprietary and Confidential 78

Page 79: Aradial Convergent Billing  and Policy server (ARCB + APC)

Policy Control

Policy Control Hierarchy

Aradial Proprietary and Confidential 79

Policy

Rule nRule 1 ActionYes

Step 1 Step n

Offer

User Event

Check

No

Page 80: Aradial Convergent Billing  and Policy server (ARCB + APC)

Policy ControlEvent Type

Mapping

Aradial Proprietary and Confidential 80

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Policy Control

Policy

Aradial Proprietary and Confidential 81

Page 82: Aradial Convergent Billing  and Policy server (ARCB + APC)

Policy ControlBalance Policy Rule: Expression:

Aradial Proprietary and Confidential 82

Unconditional:

Page 83: Aradial Convergent Billing  and Policy server (ARCB + APC)

Policy ControlPolicy Action

Action Steps

Aradial Proprietary and Confidential 83

Send PoD;Send CoA;Switch Group;Set Hotline;Set Balance;Perform a Script;Submit Command;Send Email;

Suspend User;Unsuspend User;Set Expiration Date;Change Offer;Change Additional Services;Update User Column.

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Policy ControlUser Attribute

- String- Numeric- Percent

Aradial Proprietary and Confidential 84

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Policy ControlDegrading QoSExample

Aradial Proprietary and Confidential 85

Expression Rule

Action Steps

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Business Partners

Aradial Proprietary and Confidential 86

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Business PartnersBusiness Partner Type

and Contract

Aradial Proprietary and Confidential 87

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Business Partners

Business Partner Account

Aradial Proprietary and Confidential 88

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User and AccountsSelf Care

Aradial Proprietary and Confidential 89

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Web Self CareUser log in

Aradial Proprietary and Confidential 90

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Web Self CareAccount Admin log in

Aradial Proprietary and Confidential 91

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Web Self Care

• Account details• Users• Trouble Tickets• Statement• Invoices• User Sessions• Payments

Aradial Proprietary and Confidential 92

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Web Self CareCreate user

Step 1

Step 2

Aradial Proprietary and Confidential 93

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Web Self CareUser Menu

• Edit user details• Transactions• Voucher Top Up• Top Up and Extend service• Sessions• User payments

Aradial Proprietary and Confidential 94

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Web Self CareTop Up - with Credit Card

- with voucher

Aradial Proprietary and Confidential 95

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Web Self CareExtend Plan

Manage Future Activities

Aradial Proprietary and Confidential 96

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Aradial Proprietary and Confidential 97

Web Self Care

Aradial Proprietary and Confidential 97

• Pay invoices online

• View payment details history

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Web Self CareTickets maintenance

Invoices preview

Aradial Proprietary and Confidential 98

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Business PartnersSelf Care

Aradial Proprietary and Confidential 99

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Web Self CareBusiness Partner log in

Aradial Proprietary and Confidential 100

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Web Self CareView assigned Accounts

Users

Invoices

Aradial Proprietary and Confidential 101

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Web Self CareBusiness Partner Vouchers

• Generate from template

Aradial Proprietary and Confidential 102

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Web Self CareBusiness Partner Vouchers

• Manage

Aradial Proprietary and Confidential 103

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Web Self CareBusiness Partner Vouchers

• View Reports

Aradial Proprietary and Confidential 104

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Portal

Aradial Proprietary and Confidential 105

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Portal Welcome ScreensPortal

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Portal

Aradial Proprietary and Confidential 107

• Configurable Layout• Change per location• Offer purchase• Voucher Sign Up

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Portal

Aradial Proprietary and Confidential 108

• 3 steps user registration:o Select offer

o Fill User details

o Pay

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Portal

Aradial Proprietary and Confidential 109

• One step voucher sign up

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Portal

Aradial Proprietary and Confidential 110

• One step voucher Refill

• Three step service purchase

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TroubleTickets

Aradial Proprietary and Confidential 111

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Aradial Proprietary and Confidential 112

Trouble Tickets

Add Ticket Category

View Available Ticket Categories

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Aradial Proprietary and Confidential 113

Trouble Tickets

Add New Ticket from the ticket admin page

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Aradial Proprietary and Confidential 114

Trouble Tickets

Selecting Account from available list

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Aradial Proprietary and Confidential 115

Trouble Tickets

View available Tickets from Ticket Admin page

Adding Ticket Activity

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Aradial Proprietary and Confidential 116

Trouble Tickets

View available Activities under a Ticket

Ticket Lookup Page

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Aradial Proprietary and Confidential 117

Trouble Tickets

Ticket Reporting Lookup

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Aradial Proprietary and Confidential 118

Trouble Tickets

Ticket Summary Report

Ticket Detailed Report

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Aradial Proprietary and Confidential 119

Account Tickets

• Account available tickets

• Adding Ticket

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Resource Inventory

Aradial Proprietary and Confidential 120

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Aradial Proprietary and Confidential 121

Resource Inventory

Add Resource Category

View Available Resource Categories

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Aradial Proprietary and Confidential 122

Resource Inventory

Add Resource Sub Category

View Available Resource Sub Categories

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Aradial Proprietary and Confidential 123

Resource Inventory

Resource Lookup

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Aradial Proprietary and Confidential 124

Resource Inventory

View Resources

Add Resource

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Aradial Proprietary and Confidential 125

Resource InventoryManage Resources

Import / Export Resources

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Aradial Proprietary and Confidential 126

Resource Reporting Lookup

Resource Inventory

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Aradial Proprietary and Confidential 127

Resource Summary Report

Resource Detailed Report

Resource Inventory

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Reference Definitions

Aradial Proprietary and Confidential 128

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Aradial Proprietary and Confidential 129

Defining New Cycle Code

View available cycle codes

Invoicing Reference Definitions

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Aradial Proprietary and Confidential 130

Invoicing Reference Definitions

Add new charge type

View available charge types

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Aradial Proprietary and Confidential 131

Invoicing Reference Definitions

Add new Tax type

View available tax types

Page 132: Aradial Convergent Billing  and Policy server (ARCB + APC)

Thank You.

www.aradial.com

132Aradial Proprietary and Confidential