Si lverTouch Techno log ies L imi ted © copyr ight 1992-2012 a l l r igh ts reser ved. Proper ty o f S i l verTouch Techno log ies L td .

Case Study

Cl ient Over v iew

About C l ien t : A U.A .E based f i nanc i a l i n s t i t u t i on

owned by e igh teen (18 th ) A rab coun t r i e s and

members o f t he League o f A rab S ta tes (LAS)

wh ich s i gned i t s Es t ab l i sh i ng Ag reemen t i n t he

yea r o f 1974. I t i s gove r ned by t he p rov i s i ons o f

i t s Es t ab l i sh i ng Ag reemen t and the p r i nc ip l es o f

i n t e r na t i ona l l aw.

Requi rement Over v iew:C l i en t ’s r equ i r emen t was

to deve lop a CMS based web i n te r f ace wh ich can

he lp to improve re l a t i onsh ip and commun ica t i ons

w i t h t he bank bene f i c i a r i e s, improv i ng be t t e r

awa reness abou t c l i en t o rgan i za t i ons and i t s

ac t i v i t i e s to t he i r use r s.

The fo r t h com ing cha l l enges m igh t have fo l l ow ing

to t he use r s :

• Conve r t i ng desk top o rac l e based repo r t s t o t he

web based repo r t s us i ng t h i s app l i ca t i on and Sha rp

webma i l i n t eg ra t i on

• He lp Desk and FAQ ca tego r i za t i on f rom the

backend managemen t

• Documen t l e ve l access us i ng documen t

r epos i t o r y f ea tu res

• CMS based backend managemen t to

imp lemen t con ten t s i n HR and Ca ree r sec t i on

Proposed So lu t ion : S i l ve r Touch has p roposed

so lut ion based on .Net based technology p l a t f o rm

wh ich can showcase requ i r ed ob jec t i ves o f t he

d e v e l o pmen t . T h e p r o po s ed s o l u t i o n s a r e a s

fo l l ow ing :

1 . Webs i t e adm in i s t r a to r can ab le to access

d i f f e r e n t f ea tu res such as documen t repos i t o r y

w i t h documen t l e ve l access r i gh t s to gene ra l

webs i t e aud ience.

2 . Webs i t e adm in i s t r a to r can manage pa r t i cu l a r

i n fo rma t i on con ten t s o f Ca ree r and HR sec t i on

f r om the backend to t he webs i t e.

3 . Webs i t e can be seen by t h ree d i f f e ren t

l a n g u a g e p l a t f o rms as Eng l i sh , F rench & A rab i c.

4. Website users are able to view web based o rac l e

repor ts and tender in format ion or schedule de ta i l s

f r om the web po r t a l .

5 Web s i t e i s p r o v i d i n g f l e x i b l e ema i l c l i e n t

f unc t i ona l i t y t o v i ew and access co rpo ra te ema i l

add ress ac ross t he g lobe to i n t e r na l emp loye r s.

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Arab Bank PortalFor

Arab Bank for Economic Development in Africa (BADEA)

[BAnking & F inAnCiAL SeRviCeS – inTRAneT PORTAL – ASP.neT / MS SQL SeRveR]

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Arab Bank Portal

Pro jec t Descr ip t ion

The u l t ima te ob jec t i ve was to deve lop robus t and use r f r i end l y web i n te r f ace based on Con ten t Managemen t Sys tem. The

webs i t e i s p rov id i ng en t i r e f ea tu res and func t i ona l i t i e s based on mu l t i l i ngua l p l a t f o rms such as Eng l i sh , F rench and A rab i c.

The new webs i t e has deve loped w i t h i n t en t t o conve r t ex i s t i ng desk top based o rac l e repo r t s i n t o t he web based repo r t s and

d i sp l ay i t t o t he webs i t e. Webs i t e use r s have t he bas i c and advance sea rch f unc t i ona l i t y wh i ch can d i sp l ay t he sea rch resu l t s

t o t he webs i t e. The webs i t e new deve lopmen t i s suppo r t i ng to t he use r au tho r i za t i on wo rk f l ow to manage d i f f e ren t sec t i ons

o r i n fo rma t i ona l pages a long w i t h con ten t s to t he webs i t e. The webs i t e i s p rov id i ng open sou rce ema i l c l i en t f unc t i ona l i t y t o

t he o rgan i za t i ona l i n t e r na l s t a f f use r s to access t he i r ema i l s f r om anywhe re ac ross t he g lobe.

The webs i t e i s a l so suppo r t i ng t ende r modu les to manage tende r re l a t ed de ta i l s f r om the backend such as d i f f e ren t t ende rs,

t he i r adve r t i semen ts and schedu les. The webs i t e i s hav i ng t he dynam ic FAQ and he lpdesk suppo r t sec t i on to so l ve c l i en t ’s

prob lems on l i ne.

Benef i ts

The webs i t e app l i ca t i on deve loped by t he S i l ve r Touch Techno log ies L td . has p rov ided so lu t i on to imp lemen t f ea tu res

and func t i ona l i t y t o conve r t desk top based o rac l e repo r t s i n t o web based repo r t s and d i sp l ays i t t o t he webs i t e. The

webs i t e use r s a re rece i v i ng more bene f i t s t o access webs i t e each fea tu res and func t i ona l i t i e s us i ng sea rch eng ine

f r i end l y access.

1 . Use r can access webs i t e w i t h i n t h ree d i f f e ren t l anguage p l a t f o rms (As Eng l i sh , F rench & A rab i c ) .

2 . The use r w i l l ab l e to v i ew o rac l e based repo r t s on t he webs i t e f rom anywhe re to t he g lobe.

3 . The s t a f f use r w i l l have t he op t i on to v i ew, manage and access t he s i t e con ten t s.

4 . O rgan i za t i on s t a f f members can ab le to access co rpo ra te ema i l i n t e rac t i on ac ross t he wo rd .

The P ro j ec t Ob jec t i ves we re :

1. To p rov ide Con ten t managemen t sys tem w i t h Mu l t i l i ngua l Fea tu res : Eng l i sh , F rench , A rab i c

2. To conve r t r epo r t s as : Conve r t W indows based o rac l e repo r t t o Web based repo r t

3 . To p rov ide Use r Managemen t w i t h Au tho r i za t i on Work f l ow

4. Sea rch f unc t i ona l i t y w i t h : Bas i c and Advanced – Modu le Based Sea rch

5. Ema i l C l i en t I n t eg ra t i on : S ta f f members can ab le to access co rpo ra te ema i l s ys tem ac ross t he wo r l d

6 . To deve lop f l e x i b l e, i n fo rma t i ve and dynam ic webs i t e

7 . Need to improve fo l l ow ing c r i t e r i a :

7 .1 . To improve re l a t i onsh ip and commun ica t i ons w i t h t he bank bene f i c i a r i e s

7 .2 . To bu i l d be t t e r awa reness abou t c l i en t o rgan i za t i on and i t s ac t i v i t i e s

7 .3 . To i nc rease wo rk e f f i c i ency and p roduc t i v i t y

8. To p rov ide f ea tu re fo r so l v i ng c l i en t s p rob lems by us i ng Dynamic FAQ and on l i ne suppo r t

Object ives

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Arab Bank Portal

9. To p rov ide d i f f e ren t se r v i ces fo r o rgan i za t i on use r s such as :

9 .1 . Documen t repos i t o r y

9 .2 . Ca ree r se r v i ces

9 .3 . HR se r v i ces

9 .4 . Ba t t e r con t ro l and easy upda tes fo r t he webs i t e

9 .5 . Gene ra te l a you t r epo r t s f r om the ex i s t i ng o rac l e da tabase

Pro jec t Approach / Ac t iv i t ies

The P ro jec t was d i v i ded i n to va r i ous phases to ach ieve t he bes t r esu l t s i n l e ss t ime w i t h op t ima l u t i l i z a t i on o f ava i l ab l e

resou rces.

1. Phase 1: Analys is the System Flow, database des ign and dependable ent i t ies. Rev iew r isk points of database and app l i ca t i on .

2. Phase 2 : C rea te new Web app l i ca t i ons, Conve r t i ng ex i s t i ng company desk top Orac le repo r t s t o web repo r t s.

3. Phase 3 : Tes t i ng a l l f ea tu res and mak ing dep loymen t p l an .

4. Phase 4: Setup of test ing env i ronment (same as the product ion env i ronment) and creat ion of same work load as p roduc t i on

env i ronmen t .

Techno logy

Techno logy Spec i f ica t ionsTechno logy & Framework .net Framework 3 .5 SP1

Languages ASP.net , C#, L inq

Opera t ing System Windows XP SP2

Database SQL Ser ver 2008 Workgroup ed i t ion

emai l BADeA’s SMTP

Techno logy Spec i f ica t ionsTechno logy & Framework .net Framework 3 .5 SP1

Languages ASP.net , C#, L inq

Opera t ing System Windows XP SP2

Database SQL Ser ver 2008 Workgroup ed i t ion

emai l BADeA’s SMTP

Deve lopment P la t fo rm

Deployment P la t fo rm

Web Ser ver

Web Ser ver

i iS 6 .0

i iS 6 .0

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Arab Bank Portal

Project Man Hours: 2414 Man Hours

Pro ject L i fe Cyc le: 300 Days

1. Sharp Webmai l In tegrat ion

2. Report Generat ion Tool

3. Currency Conver tor

4. Orac le Data In tegrat ion

5. Market Data ind ices

1. Mul t i l ingua l P la t form development

2. Conversat ion orac le desktop based repor t to web based repor t

3. User author izat ion workf low management

4. Emai l c l ient in tegrat ion funct iona l i ty

5. Tender Module Management

Dura t ion

Th i rd Par ty Ser v ice / Component

Resu l ts Ach ieved

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Arab Bank Portal

Screens

Th i s s t a temen t o f wo rk i s p rop r i e t a r y o f S i l ve rTouch Techno log ies L td . and con ta i ns t r ade sec re t s and con f i den t i a l i n fo rma t i on wh ich i s so l e l y t he p rope r t y o f S i l ve rTouch Techno log ies L td . Th i s s t a temen t o f wo rk i s i n t ended fo r i n t e r na l use on l y. The re fo re, i t sha l l no t be used , rep roduced , cop ied , d i sc losed and t r ansm i t t ed , i n who le o r i n pa r t , w i t hou t t he exp ress consen t o f S i l ve rTouch Techno log ies L td .

INDIA • UK • USA • NETHERLANDS • AUSTRALIA • FRANCE • GERMANY

Deliver best products, software solutions and services, on time with quality, and as per customer expectations

About S i l verTouch

S i l ve rTouch , a company es tab l i shed i n 1992 i s w ide l y accep ted fo r i t s I T so l u t i ons w i t h a huge cus tomer base i n more t han

20 coun t r i e s ac ross t he wo r l d .

S i l ve rTouch i s ac t i ve l y engaged i n En te rp r i se so f twa re deve lopmen t , en te rp r i se con ten t managemen t , documen t managemen t

and IT consu l t i ng se r v i ces such as Bus iness p rocess op t im i za t i on , p rocess consu l t i ng, imp lemen ta t i on and cus tom i za t i on o f

ERP. S i l ve rTouch l eads b r i l l i an t l y i n new techn i ca l deve lopmen ts such as : Mob i l e App l i ca t i on deve lopmen t se r v i ces on iPhone,

i Pad , B l ackbe r r y, And ro id , J2ME and W indows mob i l e p l a t f o rms. Even now, S i l ve rTouch he lps i t s g loba l c l i en t s fo r ma jo r

deve lopmen ts, dep loymen ts and managemen ts o f t he i r mob i l i t y so l u t i ons and en te rp r i se app l i ca t i on deve lopmen t p rog rams.

S i l ve rTouch has a l l i ance w i t h seve ra l i ndus t r y l eade rs such as M ic roso f t , App le, C i sco, IBM, O rac le, SAP, Java , De l l , VM wa re,

Syman tec, Son i c Wa l l wh i ch p rov ides a compe t i t i ve edge ove r o the r i ndus t r y pee rs and t a rge t s to unde rs t and and ca te r t o a l l

t ypes o f r equ i r emen ts t ha t conce r n ou r c l i en t s, t he reby, l ead ing to se r ve t hem p rec i se l y t o t he i r sa t i s f ac t i on .

Fo r more i n fo rma t i on , p l ease v i s i t www.s i l ve r touch .com o r ema i l i n fo@s i l ve r touch .com

© copyr ight 1992-2012 a l l r igh ts reser ved. Proper ty o f S i l verTouch Techno log ies L td .

Arab Bank Portal

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ind ia Headquar terS i lverTouch Techno log ies L imi ted2nd F loor, Saf f ron ,nr. Panchwat i C i rcle ,Ahmedabad-380 006.Phone : +91 - 79 - 2656 31 58E-ma i l : i n fo@si l ve r touch .comWeb : www.s i l ve r touch .com

Uni ted k ingdomSi lverTouch Techno log ies Uk L imi tedessex Techno logy & innova t ion Cent re ,Un i t 7 , The gab les ,Ongar - CM5 0gA,Un i ted k ingdomPhone : +44 - (0 ) 127-736-4689E-ma i l : i n fo@si l ve r touch tech .co .ukWeb : www.s i l ve r touch tech .co .uk

nor th Amer icaSi lverTouch Techno log ies inC497 Route 27,ise l in , nJ 08830Uni ted Sta tesPhone : +1 201 299 3529E-ma i l : i n fo@semaphore-so f tware .comWeb : www.semaphore-so f tware .com