WORKING@DUKEn NEWS YOU CAN USE n Volume 8, Issue 2 n April/May 2013

INSIDE

Career Tools: Take a Field Trip

Group Enhances Workplace Safety

Farmers Market Starts

The A-TeamDuke celebrates its 2,200 administrative professionals in April

2 � Working@Duke

Editor’sNote

LEANORA MINAI Contents

Last year, the Working@Duke team ran thetrails of Duke Forest. Together.

We braved the Pine Cone Pacer 5K as a team-building exercise in support of Duke

Forest, which uses race proceeds for trailmaintenance, outreach and student internships.

Greg Whitaker, web administrator, ran whilepushing a stroller as his son took in views. BryanRoth, senior writer/producer, finished in 20:41, thethird best time overall in the men’s division. ForKaren Alley, staff assistant, the run marked hersecond race, ever.

“I really liked that our office supported eachother as we prepared for the race during lastyear’s Get Moving Challenge, then we cametogether to help push all of us through the finishline on race day,” Bryan said. “Events like thataren’t nearly as fun unless you’ve got friends toencourage you and cheer you on.”

On page 9, we feature a “Career Tools” articleon how departmental outings boost morale andprovide shared memories. You’ll read about ToddLeovic, business manager for the Department ofImmunology, who took his team to Duke LemurCenter, and David Jarmul, associate vice presidentfor the Office of News and Communications, whoplanned an outing at the Museum of Durham History.

“We each create an image of the people wework with – their strengths, their quirks,” WendyHamilton Hoelscher, team leader for Duke’sLearning & Organization Development, toldWorking@Duke. “Seeing them in a differentsituation can add depth to that image and help with team-building.”

This year’s Pine Cone Pacer is April 13.Consider pulling together office colleagues andcontributing to a good cause. The race is in theDurham Division of Duke Forest, just off of NC-751. If you missed the April 2 early registration, you canstill participate by paying $25 on race day. For more information, visit www.dukeforest.duke.edu.

11 � Construction set to begin on reclamation pond

12 � Spring has sprung … learn about Duke’s landscape

14 � Save on Mother’s Day gifts with a Duke discount

15 � Carbon emissions down, but Duke still has a ways to go

Cover Photo: Front row, from far left, Lisa Jordan, Caroline Flinn and Mary Greenway. Back row, far left, Angie Reid,

Rodney Coffin, Mitchell Hadley, Harriett Crawford.

Cover:The A-Team At Duke, at least 2,200 employeesfill the ranks of administrativeassistants, secretaries andexecutive assistants. In April, wehonor them as part ofAdministrative Professionals Week.

Career Tools: Take a Field Trip Besides being fun and educational,departmental field trips are apowerful tool to enhance theworkplace. Learn what some unitsdo to boost teamwork.

Working to Keep a Safe Workplace The Employee BehavioralAssessment Team, which wascreated in 2009, meets monthlyand on an as-needed basis toassess reported incidents tomitigate potential risks.

2011, 2009, 2008, 2007

Gold Medal, Internal

Periodical Staff Writing

2009, 2007 Bronze Medal,

Print Internal Audience

Tabloids/Newsletters

This paper consists

of 30% recycled post-

consumer fiber. Please

recycle after reading.

Take a Field Trip

today.duke.edu/working � 3

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Deadline for reimbursementreceipts April 15

The deadline for submitting Health Care and Dependent Care Reimbursement Accountreceipts from last year is April 15, 2013. Facultyand staff must submit all receipts by April 15 forservices provided from Jan. 1 through Dec. 31,2012 to receive reimbursement. Receipts can be scanned and submitted online or throughWageWorks’ EZ Receipts mobile application.Learn more at hr.duke.edu/reimbursement.

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Celebrate Duke Appreciation with an outdoor movieDuke faculty, staff and their family members are invited

to celebrate Duke Appreciation with an outdoor moviescreening on May 17.

The movie, complete with free popcorn, will begin at7:30 p.m. on Duke’s East Campus Quad. The marquee eventis one of several activities in May to recognize about 35,000faculty and staff at Duke. Other activities include a ChapelService and discounts at local restaurants.

“I love the big events, but I also love the opportunityfor Duke employees to get discounts at restaurants throughout the month,” saidWilliam Hanley III, an electronic resources management specialist at Duke Libraries.“I’ve never worked at another place that cared enough to offer such a benefit.”

Kyle Cavanaugh, vice president for administration at Duke, said Duke offers a variety of ways to celebrate employees across the university and health system.

“Having a variety of events in May is an opportunity for us to celebrate ourshared core values and share our appreciation for all the people at Duke,” he said.“Without dedicated employees in every location and on every shift, Duke could not continue to be the outstanding organization it has grown to be.”

Also during Duke Appreciation, colleagues can show their gratitude for co-workers by writing a note on the “Making a Difference” blog athr.duke.edu/makingadifference.

Find the full schedule for Duke Appreciation events athr.duke.edu/appreciation.

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5K through Duke Forest is April 13It’s not too late to register for the Pine Cone Pacer, a 5K in the Durham Division of Duke Forest.The Pine Cone Pacer on April 13 is the only major fund-raising event for

Duke Forest. Proceeds go to the Duke Forest Improvement Fund,which helps support trail maintenance projects and publicoutreach activities.

“Without these funds, the trail rehabilitation work thatis ongoing in the Korstian Division would not be possible,”said Sara Childs, program director for Duke Forest. “Thiswork is important for both protecting our naturalresources and providing a pleasant trail experience.”

Check-in is 7:30 a.m. at Gate 12 just off of NC-751with the run beginning at 8 a.m. Race registration is $20until April 2 and $25 on race day.

All participants receive a goody bag with a T-shirt andother small prizes. The event also includes a raffle for prizes.

To register, visit www.dukeforest.duke.edu.

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Protect yourself from cyber thievesWorried about thieves accessing passwords, financial information or other identifying data? Learn how to protect

yourself during “Stopping Cyber Thieves,” the April Learn IT @ Lunch seminar.The seminar is from 12 p.m. to 1 p.m. April 10 in the RENCI Conference Room in the Office of Information Technology

Telecommunications Building on West Campus. During the seminar, the University IT Security Office will offer information about current electronic scams and

practical steps Duke community members can take to protect private information at work and home.For more information visit j.mp/ITatlunch.

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Financial Fitness Week is May 20-24 Duke will offer four “Cyber Monday” webinars on topics

ranging from investment overviews to retirement incomestrategies as part ofFinancial Fitness Week.

The webinars will beheld May 20 to kickoffFinancial Fitness Week,which runs through May24. Each year as partthe event, Duke offersan opportunity for facultyand staff to learn more about budgeting, saving for retirement and more.

“We all need to plan for the future, and Financial FitnessWeek is an opportunity to jump-start this planning or to digdeeper into issues such as investment options and budgeting,”said Sylvester Hackney, associate director of benefits at Duke.

In addition to the webinars, vendors will offer 45-minuteseminars at the Searle Center on May 22 on topics such as creditreports, Duke’s retirement plans and investing strategies.

All Financial Fitness Week events are free, but registration isencouraged. Information on registration, including how to accessthe Cyber Monday webinars, is at hr.duke.edu/financialfitness.

4 � Working@Duke

Mason Plumlee’s monster dunks graced newspaperpages this year, but the key statistic behind many of those plays was the pass that led to the score – the assist.

While not grabbing as many headlines, the assist plays a criticalrole in team success. In schools and departments across Duke, “theassists” are from an all-star team of 2,200 administrative assistantswho have taken on even more responsibility since the GreatRecession. Instead of merely handling phone calls, greeting visitorsand scheduling meetings, the daily tasks of these office professionalsare now multi-faceted.

“Because of the recession, many administrative staff saw theirjobs become more broad and technical than ever,” said Ray Weikal,communications specialist with the International Association ofAdministrative Professionals. “Staff are now planning and runningmeetings, mastering project management software and evenbecoming responsible for website maintenance and administration.”

Nationally, there are more than 4.1 million secretaries andadministrative assistants, according to Department of Labor statistics,and 8.9 million people working in various administrative support roles.

At Duke, at least 2,200 employees fill these positions, ranging fromadministrative secretaries to administrative and executive assistants.Programs through Duke’s Professional Development Institute supporttheir ever-changing roles and help staff develop office administrationand technical skills for career opportunities within Duke.

Rodney Coffin couldn’t pass up the yearlong Office StaffDevelopment Program in 2011. It was a chance to build skills for anew job and succeed in the evolving workplace. “I saw it as a greatopportunity to grow,” said Coffin, staff assistant with the Office ofResearch Support.

Administrative Professionals Week, one of the largest workplaceobservances outside of major holidays, is April 21-27. To celebrate thecontributions of Duke’s staff, here are seven administrativeprofessionals who offer a breadth of talents and experiences at Duke:

Administrative Professionals Day is April 24. We celebrate all administrative professionals at Duke, including, from left: Harriett Crawford, Angie Reid, Caroline Flinn,

Rodney Coffin, Mitchell Hadley, Lisa Jordan and Mary Greenway.

Cover Story

The A-TeamDuke celebrates administrative professionals in April

The ‘Write’ StuffThere was a time when Harriett Crawford didn’t enjoy

writing or editing. Now, along with a handful of otheradministrative skills, they might just be her strong suit.

When she started as a secretary with the university’s annualgiving and development office in 1977, she adorned her desk with a correspondence style manual, dictionary and IBM Selectrictypewriter. Before Google could offer answers or automatic spellcheck confirmed her work, Crawford learned quickly to becomedetail-oriented.

It was handy as she moved to administrative jobs in DukeUniversity Health System before spending the past 16 years in theuniversity’s Provost Office.

“I really had no passion for writing before Duke, but it’samazing how sometimes we end up doing what we never set out to do,” said Crawford, now administrative assistant to Jim Roberts,executive vice provost for Finance and Administration. “I tend to be a perfectionist, so now I’m always looking to makesure paragraphs start in the right place, if a period was left outsomewhere or the use of bullet points is consistent.”

All that is easier now with a Dell desktop computer, butCrawford still keeps a dictionary at her desk. It’s handy, especiallywhen proofing several memos or letters a week.

“She’s the final OK on a document going out, usually aftershe’s pointed out several areas where we can improve our work,”Roberts said. “I really can’t remember a time when a glitch has

made it through this process without being caught and corrected,thanks to her care and high standards.”

Crawford’s responsibilities don’t end there, however. Sheschedules appointments, coordinates committee meetings and sets up travel arrangements for Roberts.

“My career has come a long way from my typewriter,”Crawford said. “One of the reasons I’ve enjoyed working at Duke is because I’m always learning.”

Rodney Coffin sifts through grant folders in the

Office of Research Support.

A Desk of His OwnJust before 10 a.m. each day, Rodney Coffin carries a 12- to 18-inch tall stack

of folders to the team room in the Office of Research Support. As staff assistant for the department, he matches incoming mail and questions sent

by email with the appropriate file for the grant or award application for research funding at Duke.

“The filing room is my second home here,” Coffin said.His “first home” is a cheerful reception desk adorned with photos of his four children. “All the jobs I did before were manual,” Coffin said. “I never had a desk before.”Coffin has worked at Duke on and off for a dozen years, alternating time as a patient

transporter, postal operations worker and warehouse clerk. His supervisor at the Duke Presswarehouse encouraged him to apply for the yearlong Office Staff Development Programoffered by Duke’s Professional Development Institute in 2011.

He was accepted, and while learning basic business writing, office etiquette and Duke’sadministrative computer systems, Coffin gathered his courage and applied for an entry-leveloffice position at the Office of Research Support.

On a recent Wednesday morning, Coffin navigated the small room that houses files onroughly 1,800 grants and contracts at Duke. His fingers flew across folders as he filedcorrespondence about government- or industry-sponsored research projects. Back at his desk,he answered emails, pulled out a sheet on how to update the Funding Opportunities websiteand pulled figures for the monthly budget report.

“I had to learn to multi-task to do this job,” he said. “The Professional DevelopmentInstitute helped me figure out how to manage my time and stretch myself.”

Despite the challenges of learning new acronyms, computer programs and work skills,Coffin enjoys being an essential member of the team.

“I am still learning, but it feels good to be of service,” Coffin said.

today.duke.edu/working � 5

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Harriett Crawford with a Secretarial Handbook. She keeps it handy for all the

editing and proofreading she performs at work.

6 � Working@Duke

The Invaluable AssistantSimilar to the plants that surround her workspace, Caroline

Flinn’s duties at Sarah P. Duke Gardens have a lot to do with adaptation.

While her prior work with University Development featuredscheduling and dealing with donors, Flinn has honed new skillssince becoming administrative assistant to the Gardens’ director,Bill LeFevre, in 2011.

In addition to taking the lead on administrative functions forthe Gardens, she handles financial and budgetary roles – somethingbrand new for her.

“Since coming in, in partnership with Duke’s budget office,she’s taken us from not being able to readily ascertain our financialposition to confidently knowing where we stand,” LeFevre said.“It’s a huge weight off my shoulders because we continue to findrevenue and expenses that need to be cleaned up to get a completefinancial picture of what goes on at the Gardens. She’s beeninvaluable to the process.”

Flinn has become certified at Duke as a financial systemsspecialist and payroll representative. She said being flexible andlearning things quickly is important.

“I’m somewhat unafraid of facing new challenges and figuringout how things are done,” she said. “It’s like working a puzzle. It’s a fun experiment, and it’s invaluable to have a good handle on new skills.”

She’s also focused on Sarah P. Duke Gardens and its history.Flinn has worked with staff to pick up tips and information so shecan be knowledgeable when faced with questions about Duke’shistoric green space.

“The purpose all of us share at the Gardens is an effort to makeit a beautiful place where people want to spend their time,” Flinnsaid. “It’s about doing what we can – and taking on new tasks – to make sure our visitors have a wonderful experience.”

Three Decades of Assisting Duke’s PresidentsAs executive assistant to Keith Brodie, seventh president of

Duke University, Lisa Jordan wrote daily appointments in abrown spiral-bound calendar.

That was 1986.After serving as executive assistant to the eighth and ninth

presidents too, the “at-a-glance” paper calendar remains Jordan’stool of choice.

“I started keeping an electronic calendar when PresidentBrodhead came in 2004, but I find it easier to flip through pagesthan click through computer screens when looking for a date,”Jordan said. “So I keep both.”

Jordan arrived at Duke two years out of college in 1979 andtook a job as a typist in the Psychiatry Department. Soon, she wasadministrative secretary to Brodie, who, at the time, chaired thedepartment. She remained his assistant through his later presidency.For nearly three decades, Jordan has been gatekeeper to presidents,serving Nannerl Keohane and now, Richard H. Brodhead.

She adapts to presidential preferences. Keohane introducedemail. Brodhead prefers online calendars. From her desk outside thepresidential corner office, Jordan triages hundreds of emails, dozensof daily phone calls and a steady stream of visitors for Brodhead.

“On any given day, he can easily be doing 10 different things,starting with a breakfast meeting with Durham officials and endingwith a student dinner meeting or welcoming remarks at an eveningevent,” Jordan said. “My job is to constantly look ahead to makesure he is where he is supposed to be and that he has what he needsto be prepared.”

Jordan’s decades of service are a bonus for Duke. “Nothing happens at this place that Lisa hasn’t seen before,

and she is always 10 steps ahead of the rest of us,” Brodhead said.That is, until 2004, when she found a sealed envelope from

then President Keohane on her desk. Jordan opened it. She wouldreceive the Presidential Award for administrative professionals.

“I was totally in the dark about that nomination,” Jordan said.“I’ve never forgotten that moment.”

Lisa Jordan, left, and President Richard H. Brodhead celebrate a moment in

Jordan’s office. Jordan has served as executive assistant for three Duke presidents.

Working among Duke’s many plants and flowers at Sarah P. Duke Gardens, Caroline

Flinn looks over an orchid in one of the on-site greenhouses.

Building RelationshipsWhether it’s with coworkers or strangers, there are few things

more important to Angie Reid than the relationships she buildswith those around her. It’s something she learned growing up withnine siblings – life is about helping and caring about others.

For 27 years, Reid has worked as administrative secretary at the Office of Undergraduate Admissions, handling a widerange of responsibilities from supervising work-study students tocompleting expense reports, scheduling appointments and takingphone calls. However, she said it’s the daily interactions withcoworkers and visitors that keep her job fresh and entertaining.While moving around the office, she makes sure to chat withcoworkers.

“The reason I want to build and maintain relationships isbecause it makes my job more interesting,” Reid said. “I wantpeople to know I care. Having friendships and a support systemmakes my job more meaningful and appealing.”

And she doesn’t just focus her time on coworkers and peers.She volunteers with the Durham Rescue Mission during holidaysand community events and has previously given time to theSalvation Army and Women in Action, a group that works toempower females personally and professionally. With the help ofother office workers, she’s organized drives to donate collections of toiletries to the Durham Rescue Mission.

It’s that commitment that has impressed Stacy Rusak, associatedirector of the Office of Undergraduate Admissions. Rusak saidshe’s constantly impressed with Reid, who makes visitors feel athome with warm greetings. She also engages in conversations tolearn personal details with honest enthusiasm.

“Angie sets a professional tone for the entire office,” Rusaksaid. “She shows genuine interest in people’s lives and everyone can learn something from her. Angie is a strong role model for our operational staff.”

today.duke.edu/working � 7

Learning on the FlyIt wasn’t long before Mitchell Hadley was learning all things

Fuqua after he started at the School of Business in April 2012.Walking by a bust of the school’s namesake, J.B. Fuqua, Hadley can rattle off the history of Fuqua’s relationship with Duke, whichstarted when a teenaged Fuqua borrowed books by mail fromDuke’s library.

Fuqua never attended college but went on to become founderof Fuqua Industries, Inc., a Fortune 500 company.

“I’ve quickly been exposed to the rich heritage of Fuqua, fromits founding as a school to its history and place at Duke,” saidHadley, executive assistant with Fuqua’s Development andAlumni Relations office.

Hadley originally joined Duke as executive assistant to Fuqua’sformer associate dean, Richard Ammons. After Ammons left Dukelast October, Hadley became a liaison with the office of DeanWilliam Boulding. He coordinated office maintenance and set upBoulding’s travel logistics as part of the Duke Forward fundraisingcampaign, among other projects.

“As we participate in the Duke Forward campaign, a big part is disseminating information to others and when you’re educatingother people, you wind up educating yourself,” Hadley said.

Hadley has immersed himself to learn about Fuqua’s CrossContinent MBA program, which allows working professionals toearn a master’s in business administration degree while travelingacross the world in Russia, China and the United States. He’s alsolearned about the people of Fuqua, like former dean Thomas F.Keller. It’s helped Hadley form his understanding of Duke, whichenhances his work.

“In any campaign like Duke Forward, you’re selling your assetsand value to potential donors,” Hadley said. “My job is to makesure we’re prepared to do that by setting up appointments with theright people, giving pertinent information and prepping our dean.”

Relationships matter to Angie Reid, right, which is why she enjoys chatting with

coworkers like Stacy Rusak, left, to find out about their lives and work.

Mitchell Hadley has made an effort to learn about the Fuqua School of Business,

including details about programs like Fuqua’s Cross Continent MBA.

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A Nobel PartyMary Greenway was skimming emails on her iPhone

as she walked to the kitchen for her first cup of coffee. Suddenly, she stopped.

“Wow, I need to go in to work right away,” she told herhusband, Rich, on that October morning last year. “Dr. Lefkowitzwon the Nobel Prize, and the dean wants a reception for himtonight.”

Greenway, executive assistant to the dean of the School ofMedicine, was at her desk by 7:30 a.m. to plan a reception 10 hourslater. She called the Washington Duke Inn to reserve a room. Sheordered flowers and coordinated the delivery of artisan cheeses,grilled vegetables and chicken salad for a celebration with more than 200 faculty members.

“It was a team effort, but by the end of the evening we thought,‘dang, that was awesome!’ ” Greenway said.

Not every day is quite as historic for Greenway, who hasworked at Duke since 1991. Her typical duties involve organizingmaterials for Dean Nancy Andrews’ monthly faculty meetings,scheduling travel and assisting with research grant applications. Shealso keeps the calendar and manages correspondence for Andrews,who oversees faculty, research and teaching in the 20 departments at the School of Medicine.

Greenway’s first job as a YWCA secretary introduced her to theworld of administrative professionals. When she moved to Durham22 years ago, Greenway started at Duke as an administrativesecretary in Anesthesiology. Over the years, she expanded herleadership role, working in three other clinical and basic sciencedepartments before becoming the dean’s executive assistant in 2011.

“She not only brought more than 20 years of experience supporting diverse parts of Duke Medicine, but also tremendous enthusiasm,intelligence, skill and grace,” Andrews said.

Greenway enjoys assessing a situation and knowing what needs to be done, whether collating a notebook of materials for a facultysearch or preparing an itinerary for a visiting scholar.

“Each thing you do is a small task, but it isn’t a narrow task,” Greenway said. “It is always in the context of something bigger.” �

STORIES BY BRYAN ROTH AND MARSHA A. GREEN

Mary Greenway started at Duke as an administrative secretary 22 years ago and now

serves as the executive assistant to the dean of the School of Medicine.

This April, we celebrate the 2,200 administrative professionals at Duke University

and Duke University Health System. Several months ago, we asked you to nominate

administrative secretaries, administrative

assistants and executive assistants to feature in

this issue to commemorate “Administrative

Professionals Day” on April 24. We received

nearly 60 responses. Unfortunately, we

couldn’t fit everyone on these pages, but

on April 24, visit today.duke.edu/working

for the rest of the assistants nominated for

jobs well done. Thumbs up for all

administrative professionals at Duke.

Celebrate Administrative Professionals Day April 24

today.duke.edu/working � 9

Lara Mekeelpeeredthrough the wireat a silky sifaka lemur

at Duke Lemur Center as a guide described how Dukescientists protect lemurs in Madagascar.

“I didn’t realize they are doing so muchenvironmental education here,” she said.

Mekeel and four co-workers from the Department of Immunology visited the Lemur Center last year as partof a team-building exercise. Todd Leovic, businessmanager for the Department of Immunology, usesservice anniversaries as regular occasions to take his six-member team on tours of Duke-related places andprograms about once a quarter.

“These trips get us out of our own little world and teach us more about the university that we are a part of,” Leovic said.

Besides being fun and educational, departmental field trips are a powerful tool to enhance the workplace, according to WendyHamilton Hoelscher, team leader for Learning & OrganizationDevelopment at Duke.

“We each create an image of the people we work with – theirstrengths, their quirks,” Hamilton Hoelscher said. “Seeing them in a different situation can add depth to that image and help with teambuilding.”

For Mekeel, field trips to places like the Lemur Center, theChapel and the Duke immersive Virtual Environment at the PrattSchool of Engineering enhance morale and foster teamwork. “Theyare fun,” she said. “But they also give us a shared memory outside of our regular work, and that helps us bond as a team.”

The Office of News and Communications’ (ONC) annualteam-building trips have ranged from cooking classes to improv comedy.Late last year, the team explored downtown Durham.

David Jarmul, associate vice president for ONC, worked withthe Museum of Durham History to create a scavenger hunt based on historic photos of downtown Durham. He created four teams and sent staff members along the sidewalks of downtown Durham to identify historic buildings.

“It was fun to work with my teammates, who are reporters, and watch them pull together the clues that revealed some amazingDurham history,” said Stuart Wells, administrative assistant forONC. “I got to see a new side of folks, some of whom I don’t alwaysspend a lot of time with in the office.” �

BY MARSHA A. GREEN

Departmental outings boost morale, provide shared memories

Take a Field TripDuke’s 720-acre campus features possibilities for field trips. If your team heads downtown, don’t forget to ride the fare-free Bull City Connector. Here are some ideas:� Duke Chapel

� Sarah P. Duke Gardens� Duke immersive VirtualEnvironment (DiVE) � Duke’s Home Depot Smart Home

� Duke Sports Hall of Fame� Mary Duke Biddle Trent SemansCenter for Health Education� Nasher Museum of Art � Library Service Center

goonline Find professional training and development options at hr.duke.edu/training

Field Trips Enhance TeamworkMembers of the Department of Immunology’s business office visited the Duke Lemur Center last year.

ADuke employee files a restraining orderagainst his or her significant other.There’s concern the significant other may confront the staff

member at work.How can Duke respond? One way is bringing the concern

to the attention of Duke’s EmployeeBehavioral Assessment Team, agroup of 10 campus representativesfrom Human Resources, DukePolice, Employee OccupationalHealth and Wellness, the Provost’sOffice and other areas.

The team, which was created in2009, meets monthly and on an as-needed basis to assess reported incidents tomitigate potential risks and help provide a safework environment. The team may call onsupervisors and refer employees to Duke resources foradditional assistance. Most concerns involve potential for domesticviolence, threats from coworkers or ongoing verbal harassment.

“Establishing behavioral assessment teams have increasinglybeen viewed as a workforce best practice,” said Kyle Cavanaugh, vice president for administration and chair of Duke’s assessmentteam. “The group has allowed us to more systematically assess and manage risks.”

To bring a concern to the team, a staff or faculty member cancontact Duke Police, Staff and Labor Relations in Human Resourcesor talk with his or her supervisor. A supervisor may also reportconcerning behaviors, and the team will evaluate the situation andprovide support.

After the matter goes to the behavioralassessment team, members will then determinewhether a situation is low, moderate or highrisk and whether it needs a follow-upresponse such as a referral to Duke’sPersonal Assistance Service or discussionwith Duke Police.

“Our 35,000 employees are theones most likely to see or experienceconcerning behaviors, so if they’readdressed early, we might be able toprevent something bad from happeningin the future,” said John Dailey, chiefof Duke Police. “Working withemployees confidentially and having a

team that looks after the best interest ofemployees fits into Duke’s concept of shared

campus safety.”Members of the Employee Behavioral

Assessment Team may hold additional meetings to addressconcerns about an issue, said Denise Evans, executive director ofDuke’s Staff and Labor Relations and Staff and Family Programs.She said having a team of representatives from across Duke offers a holistic approach to problem solving, especially since it means no single person – whether a supervisor, Human Resourcesrepresentative or another – is making decisions to manage conflict.

“It’s really about taking preventative measures since it providesan opportunity to review and maintain safety plans,” Evans said.“It’s a lot better than having something happen and thenwondering, ‘what do we do now?’ ” �

BY BRYAN ROTH

10 � Working@Duke goonline For more information about safety at Duke, visit duke.edu/police

EmployeeBehavioral

Assessment TeamFaculty and staff who feel threatened or

witness a situation that may pose a threat to acoworker or workplace can contact Duke Policeat (919) 684-2444 or Staff and Labor Relationsat (919) 684-2808. If needed, the issue will bebrought to the attention of the EmployeeBehavioral Assessment Team. Employeesare encouraged to discuss concernswith a supervisor to determine

the best course of action.

Group Works to KeepWorkplace SafeE m p l oye e Be h av i o ra l A ssess m e n t Te a m m e e t s m o n t h l y a n d a s- n e e d e d

Duke is expected to begin construction this spring on alarge-scale water reclamation pond near Erwin Roadbetween Circuit Drive and Towerview Road.Once operational, the pond will collect rainwater

and runoff from 22 percent of the main campus area for use in anearby chilled water plant, which pumps water across campus tocool buildings.

The pond initiative is another significant sustainable step byDuke since the record drought in 2007. It’s expected to save about100 million gallons of potable water a year.

“In the years following this area’s historic drought, Duke hascontinued to innovate and find ways to conserve a preciousresource,” said Tallman Trask III, Duke’s executive vice president.

The $9 million reclamation pond will sit on a 12-acre site thatwill provide a place for education and research. Plans call for apavilion, boardwalk, nearly mile long walking path andamphitheater with lawn seating. Construction will take about a year.

Project managers are working with state and federal agencieson permits and are consulting with the Duke University WetlandCenter to select native plants that thrive at varying pond depthsunder dry and wet conditions.

“The aquatic shelf is going to be unique,” said StephenCarrow, project manager for Facilities Management. “We wantplants that can tolerate being wet and dry, and a woodland area that ties back into the forest.”

Construction will begin by removing trees to situate the pondand its supporting structures, including a pump house and 20-foottall dam. Some trees will be replanted, while others will be reused as lumber for decking, handrails and other structures at the site. Inaddition, some trees will be used for hardwood mulch around pathsand plantings.

“Careful planning and design have been done to save as manytrees as possible,” Carrow said. “For example, instead of going to aHome Depot to buy a sheet of plywood, we’re going to take roughsawn lumber and use that on-site.”

Any surplus wood will be sold to an area mill, and the proceedswill be donated to the Duke Forest.

Considerable planning has also gone into other vegetation atthe site. The pond’s edge will include 40 herbaceous species thatcan tolerate hot, dry summers or soaking wet conditions. Plans alsocall for 21 different shrubs and 60 tree species, including maples,cedars and magnolias.

The pond will be incorporated into a shallow stream that runsthrough the site and will hold about 6.7 million gallons of water, at up to a 10-feet depth. Asian grass carp will control aquatic vegetation.

“When complete, the pond will be an amenity at Duke, but itwill also have a sustainable benefit and educational component as aplace to showcase native plant life in a natural setting,” Carrow said. �

BY LEANORA MINAI

today.duke.edu/working � 11goonline Stay informed about the reclamation pond at today.duke.edu/working

This is a rendering of the reclamation pond near Erwin Road between Circuit Drive and Towerview Road.

Construction Begins thisSpring on Reclamation Pond

12 � Working@Duke12 � Working@Duke

There areseveralaspectssynonymous

with Duke’s campus,like Cameron IndoorStadium and DukeChapel. But whatabout the cherry tree?Before construction

on Duke’s famed homebasketball court or sky-scraping chapel wascomplete, ornamentalcherry trees had aspecial place oncampus as part oforiginal plantings inthe 1930s. Today, the trees’ signature white and pinkpetals can be seen by the Sanford School of PublicPolicy, Brodie Recreation Center and Duke Chapel.

“When you look up at the chapel in the earlyspring when the cherries are in full bloom, it’s hard to beat that perfect relationship of landscape andarchitecture working together,” said Mark Hough,Duke’s campus landscape architect. “Thejuxtaposition of architecture and those trees is pretty much perfection.”

When it comes to utilizing and beautifyingDuke’s green space, a dozen Facilities Managementstaff members care for flowers, trees and shrubs.Another 40 assist with some form of maintenance forroughly 630 acres of campus landscape across Duke.

In the past decade, Duke has begun to focus onplanting native and drought-resistant trees, shrubs andflowers as North Carolina crawls through long andhot summers. Hough said that Duke’s commitmentto sustainable building practices has influenced the use of trees and shrubs that require less water.

As spring unfolds across campus, here are florasto find and admire at Duke:

Duke’s Landscape Grows with

Trees, Plants,Flowers

BY BRYAN ROTH

PHOTOS COURTESY OF MARK HOUGH

� Camellias and AbeliasThese two shrubs feature

green-leafed bushes that sit low to the ground and sprout white and pink flowers.

Pink camellias can be spottedalong West Campus quad, next to the Languages Building and KilgoQuadrangle. Camellias are tolerantagainst drought two years after plantingand require little pruning.

While camellias are not native to the region, they’ve been used oncampus for years and became popular since the 2007 drought.

Abelias are a drought-tolerant, evergreen plant with white petals thatflower in the late summer. These plants aren’t native to the state but havebeen on campus for about 80 years. Bees also love abelias, adding to ecologicaldiversity on campus.

� Red maple treesThese trees light

up campus with brightred and golden-orangecolored leaves. Redmaples at Duke havegrown as high as about60-feet tall and arepopular on EastCampus, where about20 were planted alongBuchanan Boulevardin 2010. The success

of these trees is part of why Duke has been named a “Tree Campus USA” bythe Arbor Day Foundation five years in a row.

� Oakleaf hydrangeasOffering a range of color – from white

to burgundy – this breed of hydrangea ismost notable by the School of Law andFrench Family Science Center. “Theirdramatic, oak-shaped leaves holdthroughout most of the year and can be a bit striking,” Hough said, noting theplants at Duke are ideal for warm, dryclimates. “That makes them a no-brainer.”

Camellias

Cherry trees

Abelias

Red maple trees

Oakleaf hydrangeas

Interest in organic food hashit an all-time high in recentyears, as consumers start topay more attention to what

they’re eating, where it comesfrom and how it’s treated.According to most recent

studies by the Organic TradeAssociation, American shoppersbought $31.5 billion of organicfoods in 2011 with fruits andvegetables making up about half ofthat total. At Duke, faculty andstaff can join the organicmovement during the upcoming season of the Duke FarmersMarket, which opens April 19.

The market features about a dozen vendors, including theDuke Campus Farm – a no-pesticide, all-natural practice farm –and Whitted Bowers Farm, a certified biodynamic and organicfarm from Cedar Grove in Orange County.

“What we want to show is that shoppers can taste thedifference between store-bought produce and the farm-fresh fruitsand vegetables we offer at the Duke Farmers Market,” said LaurenUpdyke, health education manager for LIVE FOR LIFE, Duke’semployee wellness program that organizes the market. “Theproduce found at our market is often picked the morning of themarket and brought directly to Duke employees.”

The 2013 market will beopen every Friday from 11 a.m. to 2 p.m. through June 28. Themarket will operate every otherweek from July 12 to Oct. 4. Themarket is between the BryanResearch and Nanaline H. Dukebuildings off Research Drive.

Last year, the Duke FarmersMarket was named among the “10 Most Impressive CollegeFarmers Markets” by BestCollegesOnline.com, a website that covershigher education news and

provides information on colleges across the country.“There’s such a great variety

of organic and seasonal foods,” said Joanne Grosshans, a programcoordinator with the Pratt School of Engineering’s Department ofMechanical Engineering and Materials Science. “The market isonly about a block away from me, too, so it’s very convenient.”

Grosshans said she likes to buy organic produce as often as shecan, but it can be hard to find quality fruits and vegetables at biggrocery stores. Her favorite item to find at the Duke Farmers Marketis strawberries, which she’ll take home and enjoy with her family.

“It’s important for me to teach my two girls about healthyeating habits, where our food comes from and how it’s prepared,”Grosshans said. “I don’t want them thinking that everything comesin a package from the grocery store.” �

BY BRYAN ROTH

today.duke.edu/working � 13goonline Learn more about Duke Farmers Market at hr.duke.edu/farmersmarket

Find Fresh, Organic Food at Duke Farmers Market

Show You Care, Share Healthy FoodDuring “Duke Appreciation” in May, faculty and staff

can give produce to coworkers through the "MARKET-GRAM" program. Vendors will sell special arrangementsof flowers, fruits, coffee beans and other products asMARKET-GRAM specials priced from $3 to $12.

Employees who purchase an item can then pick upfrom the LIVE FOR LIFE table a free MARKET-GRAMbookmark gift tag with messages like "Working at Dukewith you is sweet."

Farmers Market season opens April 19

14 � Working@Duke

employee discountsPERQS

goonline For a full list of PERQS discounts, visit hr.duke.edu/discounts

Employee discount offers 10 to 20 percentsavings at Durham businesses

For Bob and Kelly Baldwin, a Duke employee discount to a Mexican restaurantled to more than savings on dinner.

Bob Baldwin had arranged for a surprise visit from their 22-year-old son,Stephen, last December. He traveled from California and met his parents at El RodeoMexican Restaurant in Durham.

“We hadn’t seen our son for several months, and my wife was delighted to spendthe evening catching up,” said Bob Baldwin, a clinical data specialist at the DukeClinical Research Institute. “And then at the end, I showed my Duke ID and theygave us a discount on the tab. That was icing on the cake.”

If you’re looking to treat mother this Mother’s Day (May 12), consider somespecials from Durham businesses through PERQS, Duke’s employee discountprogram.

Homemade Treats, DeliveredVeronica Yoshida of Southern Gold Leaf Cakes in Durham will bake and deliver

made-from-scratch cookies, cupcakes, cake pops and cakes in a cup. Call (919) 765-9085 to check availability and arrange delivery. Ten percent discount on all orders.

Visit southerngoldleafcakes.com.

A Touching GiftSave 20 percent on manicures, pedicures, facials and massages at Beauty

and the Bull, a full-service spa at 111 East Chapel Hill St. in downtown Durham. Call (919) 354-5933 for appointments. Visit beautyandthebullspa.com.

Give Her Car a ShineBull City Car Wash offers a 10 percent discount on express, deluxe and ultimate

car washes. Indulge in the ultimate car wash for $22.45 and get the interior vacuumed,windows cleaned, tires dressed and RainX complete surface protectant for long-lasting shine. Call (919) 251-8194 or visit bullcitycarwash.com.

Frame ItTake artwork off the fridge and over to Bull City Art & Frame Company in

Brightleaf Square for custom frames at a 10 percent discount. Bull City Art & FrameCompany also sells prints, sculptures, jewelry and other work by local artists.

Visit bullcityartandframecompany.com or call (919) 680-4278.

Tastiest TownDurham is one of the top 10 “Tastiest Towns,” according to Southern Living

magazine. The employee discount program offers savings at 21 restaurants inDurham – everything from Hog Heaven Bar-B-Q to African cuisine at The PalaceInternational Restaurant. The toughest part may be choosing the restaurant.

See the food discounts at j.mp/PERQS_food. �

BY MARSHA A. GREEN

Savings on Mother’s Day Giftsin the Bull City

Sustainable ukeY O U R S O U R C E F O R G R E E N N E W S A T D U K E

Since establishinga carbonemissionsbaseline in 2007,

Duke has reduced itsfootprint 16 percent, or roughly 53,200 metric tons of carbondioxide. That’s theequivalent to the energyused by 2,738 homes ayear or the emissionsfrom 11,083 vehicles.

It’s a lot, but asDuke celebrates EarthMonth in April, it stillhas a way to go. Aprogress report bySustainable Duke showsthat the university is onits way to carbonneutrality by 2024. Still,areas for growth includetransportation: Emissions bystudents, faculty and staff rose12 percent since 2007, despitean increase in alternativecommuting options.

“We’re getting to the pointwhere we need the campuscommunity to really thinkabout how our sustainableefforts impact them,” said TaveyCapps, Duke’s sustainabilitydirector. “As we move closer to our neutrality goal, it takeseveryone on campus embracingthe idea and taking action tohelp Duke cut emissions.”

Capps said air travel plays a large part in transportation

emissions, although it can behard to influence, especially asDuke continues to grow itsChina campus. She highlightedtechnologies like Duke’s CiscoTelePresence conference callunits as ways to avoid long-distance travel.

On campus, 74 percent ofDuke employees drive to workalone, according to SustainableDuke’s report, with carpooling (10 percent) and the bus (6 percent) as the other mostpopular choices for employees.

Duke continues to offeralternative transportationoptions to help cut down on

emissions, and participation in programs has grown inrecent years:

n About 1,300 students andemployees are members ofWeCar, a car-sharingservice on campus thatfeatures 16 vehicles,including four electricChevrolet Volts.

n About 8,400 Dukecommunity members have the GoPass, which allowsfor fare-free use of regionalbus lines.

n Nearly 700 Dukecommunity members

are registered as full-time or part-timebicycle commuters – a number that almostdoubled from 2011 to 2012.

But even as the Dukecommunity focuses ontransportation, it’s only29 percent of theuniversity’s overallcarbon emissions. Themajority – 70 percent –comes from energy use.Since 2007, Duke has

reduced its energyemissions by 18 percent and cut theuse of coal on campus,helping to drasticallydecrease carbonemissions. Other

projects like a solar-thermalsystem at the Bryan Centerprovides 40 percent of thebuilding’s hot water forbathrooms, dining facilities andmore.

“There’s only so muchDuke can do operationallybefore it comes to what actionsindividuals can take,” Cappssaid. “To become carbonneutral, it’s going to takeeveryone on campus thinkingabout their own carbonfootprint and the choices theymake to get us to our goal.” �

BY BRYAN ROTH

Carbon Emissions Down at DukeUniversity still has areas of growth for sustainable practices

Duke has taken many steps to lower its carbon footprint in recent years, including renovations of two steam

plants, buying hybrid-electric buses and installing solar panels on the Bryan Center roof to help heat water

in the building.

today.duke.edu/working � 15goonline Calculate your personal carbon footprint at sustainability.duke.edu/calculator

WORKING@DUKE

HOW TO REACH US

Editor: Leanora Minai(919) 681-4533leanora.minai@duke.edu

Assistant Vice President: Paul S. Grantham (919) 681-4534paul.grantham@duke.edu

Graphic Design & Layout: Paul Figuerado(919) 684-2107paul.figuerado@duke.edu

Senior Writer: Marsha A. Green(919) 684-4639marsha.green@duke.edu

Senior Writer/Videographer: Bryan Roth(919) 681-9965bryan.roth@duke.edu

Photography: Duke University Photographyand Marsha Green and BryanRoth of CommunicationServices.

Working@Duke is publishedevery other month by Duke’sOffice of CommunicationServices. We invite yourfeedback and story ideas.

Send email toworking@duke.eduor call (919) 684-4345.

Don’t forget to visit the“Working@Duke” sectiondaily on Duke Today:today.duke.edu/working

For daily news and information, visit

today.duke.edu/working

Our department has worked on a paperless workflow when we checkproofs. Instead of printing out pages, we’ll send corrections via email.

We’ll scan and copy edits and send those out. I also turn off lights in emptyrooms. It’s one of my pet peeves.”

Cynthia GurganusJournals production coordinator, Duke Press2 years at Duke

“

“What sustainable actions do you take at work?”

I live where I work, so I have the privilege of being able to mix mypersonal and professional efforts. I recycle everything in my kitchen and

office, from a piece of paper to plastic and aluminum. I can be bad about goinginto the trash if I see a can and it’s reachable. I’ll go in and pick it out. I also shutoff the lights in my office during the day because I get so much sunlight.”

Jai JacksonResidence coordinator of Keohane Quad, Housing, Dining and Residence Life3 years at Duke

dialogue@Duke

“

I’m big on reducing, reusing and recycling paper. I only print whennecessary, sharing documents electronically as much as possible. I also

had our IT department show me how to set my computer to default to double-sided printing. I reuse old meeting handouts by cutting the paper into smallerpieces and stapling a bunch together in a pack. It’s like making my own post-itnotepad.”

Emily HillSenior research analyst, University Development1 year at Duke

“

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