April 2009

Customer Testimonials

Stay Ahead of the Curve

Manna Smart Sacks

Keeping the Spirit

IT Corner

Strategic Planning

Database Analysis & Campaign Reporting

RRR You Ready?

HD Production Team

Read All About It

New Faces

Peeps Contest

Society Pages

Anniversaries

Birthdays

Strategy Leaders

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Sonja Christian, from Blue River, WI wrote to us with an embarrassing problem that she has had all her life—gas and bloating. She writes that having this problem led her to steer clear of loved ones and to even avoid making connections with new people. After trying Dr. Whitaker’s Probiotic

Advantage she has found that she can eat foods like peppers, cauliflower and onions that used to give her gas. She says now, “I can manage my meals and life much better.” She has even discovered the companionship of a new male friend after years of being a widow. Being able to provide a product that makes such a positive influence on this woman’s life makes me feel good too!

—Pam Moseman

Got Testimonials

Our Products Change Lives… And Even Bring Lives Together!

“I would be most happy to share a photo and my comments. I hope it will help others to avoid the embarrassment that I lived with all my life. I am a seventy year old widow lady. I have always lived with shame and embarrassment of gas, with its terrible smell. I was afraid to be close by my loved ones. But now since I take your Probiotic Advantage, that worry is gone. I was brave enough to accept a dinner date. I now have a very close male friend. You gave me a life! I am happy and feel so much younger! ”—Sonja Christian, Blue River, WI

You gave me a life!

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A large clinical study released in November of last year provided some (not so) surprising news: cholesterol isn’t the problem in heart disease. This is the same message that Dr. Williams has been bringing his readers in the pages of Alternatives for more than 20 years.

The JUPITER study followed nearly 18,000 healthy men and women for as long as five years, to see whether giving them the cholesterol drug Crestor would reduce the number of heart attacks, strokes, or deaths from any cardiovascular cause. The drug worked so well that the study was stopped early; the researchers felt it would be unethical to keep the drug from the rest of the people in the study.

So if cholesterol isn’t the problem, then how did the drug help? The answer is simple: It reduces inflammation. Most of the diseases of modern society have been linked to inflammation, including arthritis, diabetes, Alzheimer’s—and heart disease.

This matters to you because already MDs are beginning to prescribe drugs like Crestor (knows as statins) much more widely. Statins carry risks of their own: they can sap your energy, damage your muscles, and trash your liver. And there are better, safer ways to deal with inflammation, the real culprit.

Keep Your Heart Healthy, Without the Risks

First, though, you need to know that common anti-inflammatory drugs are also risky. Aspirin, ibuprofen (Advil, Motrin), naproxen (Aleve), and the like, including the prescription drug Celebrex, increase your risk of bleeding in your digestive tract and can damage your kidneys. They’re fine for the occasional headache, or after a weekend basketball game, but Dr. Williams would say that they should not be taken routinely. Instead, look to more natural solutions to reduce inflammation.

Back in 1986, Dr. Williams wrote about using fish oil to reduce inflammation in asthma and rheumatoid arthritis. Since then he’s recommended fish oil to deal with the inflammation in heart disease,

colitis, psoriasis, and other health conditions. His recommended amount of fish oil is 600 mg of fish oil

daily for people who are in good health, and as much as 3,000 mg to deal with pre-

existing health conditions.

Fish itself is good as well, as long as it’s the right kind of fish. Look for fatty cold-water fish, such as mackerel, salmon, tuna, and sardines. Other types

of fish are good low-fat sources of protein, but farm-

raised fresh-water fish such as catfish and tilapia generally don’t have

enough fish oil to be of much benefit.

In December 1988, Dr. Williams first wrote about bromelain, an enzyme found in the stems of pineapples. It’s been proven to very effectively reduce plaque in the blood vessels surrounding the heart. Bromelain’s also great as a pain reliever, because, you guessed it, the enzyme reduces inflammation. Take 2 to 4 grams daily to relieve acute inflammation, like from a muscle ache or sprain, and 1 to 2 grams daily to address chronic inflammatory conditions.

What you’ll see from all this is that our own Dr. Williams has been bringing his readers ahead-of-the-crowd information since the very first days of Alternatives. Those smart folks have been able to save themselves 20 years of statin therapy. Hopefully, you’ll begin to follow the Alternatives way as well, and arm yourself with information, so when your doctor says, “There’s this new drug…” you can respond, “Now wait just a minute, doc.”

Issues of Alternatives going back to July 2003 are available in the Subscriber Center of the Alternatives Web site, www.drdavidwilliams.com. As an employee of Healthy Directions, you also have access to Subscriber Center, so you too can stay ahead of the crowd.

On the home page, in the left column you’ll see the Login section. Enter the username “gen4@healthydirections.com” and the password “gen4” (without the quotes, of course). On the next page click on “Subscriber Center,” and you’re in!

—Bill Todd

Stay Ahead of the Curve with Dr. Williams

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Manna Food Center feeds 3,200 hungry Montgomery County families each month, as well as 800 hungry elementary school children each week.

Smart Sacks is Manna Food Center’s way to fight childhood hunger at the elementary school level.

Thanks to Healthy Directions’ volunteers and led by the Spirit Committee, 28 children from Twinbrook Elementary School have food every weekend during the school year. Sadly, this may be the only food some of these children eat all weekend, as an e-mail from Manna’s Smart Sacks director made all too clear:

“[The school counselor] called and came by to pick up additional food…Evidently teachers are noticing hungry students. [She] told me 1 teacher came to her with a story that a student only had one orange for dinner the night before that he had shared with his Dad.”

Fortunately, we can help this child, his family, and other students at Twinbrook Elementary School. If you’re interested in volunteering, we have opportunities from mid-April through the end of the school year in June. Simply spare a few hours of your

time and ensure a child will not go hungry. Sign up to stuff and deliver Manna Smart Sacks to Twinbrook Elementary School (in Rockville) by calling (x1113) or e-mailing me. You’ll be glad you did!

—Vicky George

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Manna Smart Sacks

Fact:

■ Provide food to approximately 800 students at more than 20 elementary schools in Montgomery County.

Benefits:

■ Children and their families have food

■ Children are healthier and better able to focus on their school work

■ Volunteers provide a valuable community service

■ Participating organizations show good corporate citizenship and leadership

Feeding a Child Is Not Difficult: Manna Smart Sacks Make It Simple

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Keeping the SpiritThanks for coming to the International Pot Luck this March! It was a great

success and we hope your taste buds were delighted.

The Spirit Committee deeply appreciates the support of the company in presenting events and activities that bring the staff together for fun, relaxation and community service. The Spirit Committee also wants to thank everyone for their continued support and enthusiasm. Together, we’ll continue our tradition of employee spirit, even during our challenging 2009 budget year.

You can contact any of us on the committee with your feedback and suggestions. Members include Crystal Simmel, Darren Coles, Elizabeth Setterlin, Joan Scott, Laura Salvador, Melanie Tran, Michelle Balcerek, Millie Kirstiansen, Schirley Maldonado, Pam Mosemen, Vicky George, and me.

Keep an eye for our next event—a food drive for Manna Food Center in May—and other fun events throughout the year!

See you all at the next event!

—Christina Young

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Spring Is In the Computer

Spring is in the air and everywhere you look people are going through their annual spring clean up. Since spring is a time of renewal, it leads to thoughts of cleaning out the cobwebs built in past darker months and starting fresh. A regular spring clean-up will also help keep your computer running at peak performance.

One thing we have an abundance of in the workforce these days is information, mostly in the form of electronic mail, documents, and spreadsheets, but this is also beginning to include images and videos. Each item we add to our computers on a

daily basis is that much more information it must keep track of and process when called to do so.

Get Out the BroomAt least once a year, it’s a good idea to spend some time cleaning

out your electronic cobwebs; why not do it in the spring. One of the best ways to do this is to organize and group your email into categories. One approach to doing that is by looking at your inbox and try sorting by “From,” instead of by date if that is what you are used to. Switch to sorting by “Size,” and you will get a whole new

perspective, as you will with sorting by “Subject.” Each one of these views can start to show you ideas on how your email can be organized into

groups that make sense to you.

Once you have an idea of what emails you have, now it’s time to do something with them. If sorting them gave you some good ideas about groups or categories, try creating a folder for that category, and then a rule that will always copy the emails to that folder when they come in. A healthy email account will have a relatively low quantity of emails in the inbox. If you are uncomfortable with really deleting the emails, go through the exercise, and you can always look in your Trash folder to retrieve any mistakes.

Chase Away the BugsJust like checking the batteries in your smoke detector when the clocks change, it is also a good

idea at this time of the year to double check your home computer’s anti-virus software. Your friendly neighborhood IT staff at Healthy Directions works hard to make sure you are protected at work, but at home, your computer relies on you . If you need anti-virus protection at home, a company called Avast! offers free Home edition antivirus software http://www.avast.com/, and Microsoft Corporation is planning to offer a no-cost solution as well: http://www.microsoft.com/presspass/press/2008/nov08/11-18NoCostSecurityPR.mspx.

If you ever have any questions about email or file cleanup, anti-virus, or anything IT related, feel free to drop us an email with your questions at the IT helpdesk—helpdesk@healthydirections.com.

—Edward Brookhouse

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Strategic Planning

On February 25, 2009, the entire company gathered for the unveiling of the long-awaited Healthy Directions Strategic Plan. Although many efforts had already been kicked off around the company, this was an opportunity for the group to discuss the planning and objectives surrounding the plan and to put the individual efforts into the context of the overall plan. The day started with Lee Dranikoff, Director of Strategic Initiatives for American Securities, providing an overview of the process employed in developing the Healthy Directions plan along with an introduction to our new vocabulary. We learned that our Mission and Strategic Goals are developed first and define where we want to go for the 12–18 month period covered by the plan. If our Mission and Strategic Goals define were we are going, then the Strategic Imperatives and underlying Initiatives define how we are going to get there by setting specific achievable and measureable goals and a roadmap to achieve.

Roger Difato next discussed progress on the short-term Initiatives that were already in process in an effort to further strengthen our Financial and Operational position. Of most importance are the cost-savings efforts that have been taking place around the company

as we shore up in this tough economy while still providing opportunities to invest in products, brands, and channels.

Ed Hauck then introduced our ten defined Strategic Imperatives and discussed how these Imperatives will help us to attain our Strategy and Mission. In an introduction to three key Initiatives, Michelle Riley provided background on the initiative which aims to “Reduce Offers, Pricing, Complexity, and Customer Confusion.” She was followed by Annette Moore who introduced the concept of the “Repeat Purchase Model” which will allow Healthy Directions to better target our promotional dollars. Erica Bullard discussed the “Multi-Doc/Multi-Brand” initiative and then Shibani Subramanya led the introduction of the “Internet Strategy.”

Laurie Tawney followed with a description of how this Strategic Plan and the ensuing process will effect each of us as employees and ultimately will become part of the fabric of our worklives, as well as a reminder that a strategy is a constantly evolving plan and one that allows flexibility to respond to current conditions, trends and changes in our environment.

Certainly one thing was very clear--this is a very exciting time at Healthy Directions as we embrace opportunities for new ways to improve our business! Thanks to all who participated in this event. For a refresher on the plan, please don’t forget to check out the “Strategic Plan” button on the Intranet! We’ve made a lot of progress since the February 25 meeting and will provide more specific progress updates very soon.

—Laurie Tawney

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If you have been pacing the floor mumbling, “How can we keep our customers coming back for additional purchases?”…“Who should we target to ensure the biggest return on our mailing?”…“I’ve got two strong controls—which one should I mail?” then you’ll want to call Matt Kinnahan and the Analysis & Reporting team. Why? Because the answers to those questions can be complex and this team is your best bet to get it right.

In a nutshell the team is responsible for utilizing the company’s data to provide information to our various business units. Sounds simple, doesn’t it? It’s anything but.

Who We Are and What We DoThe team is comprised of Matt Kinnahan

(Executive Director, Database Analytics), Cathryn Maletick (Senior Manager, Business Reporting & Analysis), Lisa Lu (Director, Statistical Modeling & Analysis), Erin Meixell (Marketing Director, Campaign Reporting) and Mick Hall (Marketing Manager, Campaign Reporting) and is located on the second floor.

In typical Matt fashion, he downplays his contributions by describing what he does this way, “I’m focused on the analytical aspects needed to support many of the new company imperatives.” Translation: Matt is a key player in nearly every aspect of the newly-revealed Strategic Plan; he played a lead role in initiating the Repeat Purchase Model; he was the lead developer for the backend data processing of our Campaign Management (CM) project; and he manages the Modeling team. He also keeps a huge number of plates spinning at any one time by taking an active role in every

project and product his team produces.

Lisa is responsible for building and maintaining all of our house response models. The models play a big part in helping us market more effectively by targeting offers to receptive customers. Lisa is currently working on a new type of model that will help us identify the next best product to offer our customers. This will be another tool to help us ensure we are spending our promotional dollars as wisely as we can.

Erin and Mick are responsible for maintaining our key marketing reports such as the MP2, P&R, and Product Sales by Source. Currently, they are focused on getting the Acquisition team up and running on CM (our campaign reporting tool). Once all the marketing teams are using CM, we will have a consolidated view of the company’s marketing efforts on both an effort and cash flow basis.

Cathryn Maletick is responsible for handling our regular, scheduled business reports as well as fulfilling a plethora of ad hoc requests. Some of her recent projects have been used by the operations and marketing teams to better understand our upsell business. Cathryn has also been working with the online team to develop reports to help gauge the effectiveness of the many new sales channels the team is exploring.

The team maintains an Intranet site where you can find many important reports and view the team’s current projects list. We invite you to check out the site or stop by the 2nd floor to visit with the team and ask any questions you may have.

—Karen Gorbett

Database Analysis & Campaign Reporting

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As you heard at Recognition Day, the Spirit Committee is spearheading a new program called REUSE-REDUCE-RECYCLE! Why? When we consume less paper and plastic, Healthy Directions cuts waste and associated costs, becoming more efficient. And by using energy and resources more efficiently, we do the right thing for the environment.

Great efforts have already been achieved at Healthy Directions when it comes to RECYCLING. Everyone has a mixed paper recycling, blue bin, and bottles and cans are recycled after every meeting and event. Can we do more? Of course we can! For starters, what if we paid more attention to the importance of the “Reduce” part of the Reduce-Reuse-Recycle mantra?

Reduce the Use of StyrofoamThe Spirit Committee is encouraging everyone

to bring in washable plates, bowls, and cups. Polystyrene (trademark Styrofoam) is bad for our health and bad for the environment. (See box on right.) Why then is polystyrene used at Healthy Directions? The simple answer is it’s inexpensive and easy. However, that doesn’t mean we have to use it! What can we do instead? Bring in mismatched dishes to share in the kitchen or keep them at your desk. The kitchens will soon be stocked with the old-fashioned paper plates, for our use. If washing dishes turns you off at work, simply put one paper plate over your ceramic plate and throw the paper plate away after eating.

Sure, there are worse environmental and health threats out there than using polystyrene, but since alternatives exist and it’s easy to make the switch, why not do it?

Bottled WaterEach employee is also encouraged to bring in a

reusable water bottle. There are water coolers on all floors and several

kitchens have filtered tap water. If choosing to use a single serve

water bottle, please be sure to drop it into a recycling

receptacle when finished. The bottles present

significant air pollution concerns when incinerated

with regular trash. Anyone who has ever seen a plastic bottle melt

knows of the toxic smoke and fumes it can create.

Please make the change with the Spirit Committee to:

1 Reuse our plates, bowls, and mugs/cups whenever possible or choose paper over polystyrene.

RRR You Ready?

Polystyrene Facts

Bad for the Environment and Bad for Our Health

• It is manufactured using petroleum.

• Polystyrene does not biodegrade; it crumbles into small pieces that live in land-fills and is blown by the wind to land or sea where animals and fish consume it and die.

• The chemicals can then leach into the water supply and the ground.

• It is made from hazardous chemicals that can leach traces of those chemicals into the foods we eat and drink.

•Hot, fatty, acidic foods increase the rate of styrene migration into your foods.

• If you choose to use polystyrene, don’t ever microwave or heat food in it.

• Polystyrene is considered a possible human carcinogen by the World Health Organization and can cause fatigue, nervousness, and difficulty sleeping.

(Continued on next page…)

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Did you ever wonder how all of those catalogs and other promotional pieces you get in your mailbox every day actually make it to you?

That’s what your colleagues in the Production Team work on each and every day. They work with our creative marketers and copywriters to take ideas and turn them into realities.

It all starts with an idea. Our intrepid production team works with the creative team to determine the most cost effective way to design a promotional piece so that it has the desired customer appeal but still stays within our budget. This means choosing the right production-friendly format and page count that will entice a customer to order.

When all of the specs have been finalized, the marketing team sends production an Oracle Requisition containing all of the details of the job. Production then bids the job out to several print and mail vendors to get the best price.

The production team sends a Purchase Order to the vendor that is selected and the job officially begins. The vendor orders paper and schedules time on the presses. Our design team sends artwork and the printer produces a proof for our creative

team to review to ensure that it looks just the way they anticipated.

When the proof is approved, the printer prints the piece on a printing press (some of them can be hundreds of feet long!). The piece then goes to the bindery for stitching (stapling or gluing depending on the design of the piece) and ink jetting (printing the customer name and address, as well as keycodes and post office bar codes).

The printer sends us what we call a live sample to review to ensure that every aspect of the piece is correct, from the color of the print, to the placement of the pages, to the name, address and keycodes printed on the back.

After the live sample is approved, the rest of the pieces are handed off to the US Post Office and, if the quantity is large enough, they are loaded onto trucks to be delivered to the USPS’ Bulk Mail Centers (BMCs). From there they travel through the USPS network and are delivered to our customer’s mailbox (or so we hope ). When our customers see the fantastic new piece we’ve created and rush to the phone or internet to order, the piece becomes a winner and the process starts all over again.

—Gay Baughman and Ellen Waldman

The Healthy Directions Production Team— Taking Ideas and Making Them a Reality

2 Reduce the use of Styrofoam and single serving water bottles. Let’s stop the wasteful use of these products that wind up polluting the oceans and coming back to us in our fish.

3 Always remember to Recycle!

Although we may think we can’t make a difference individually, small steps taken on an individual level can and do make a difference. We must each do our own small part to minimize the waste and excess consumption in our work place

and our society.

Change is possible...indeed, it’s absolutely necessary.

“Be the change you wish to see in the world!”—Mahatma Ghandi

If you have any ideas on how we can better Reuse, Reduce, Recycle at work, please contact me at ext. 1132 or drop me an e-mail.

—Pam Moseman

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Read All About!The NEW Testimonial site is now up and running on the intranet for

anyone who would like to see what our customers have to say about our doctors and our products. Simply click on the tab that looks like this, (see left) and search the site by franchise. Sorting can be achieved by clicking on any of the headers (last name, date, product, heath condition,

photo, etc.) The entire site is also searchable via the custom search tab at the top. As you’ve seen, our customers have wonderful things to say about our doctors and products, and they’re a fantastic source of new ideas and constructive feedback. Be sure to check it out, and visit often! And, just for fun, below are five comments that didn’t make the site for reasons that should be apparent.

—Pam Moseman

“What health topics would you like to read more about in future issues of the newsletter? “Where substances come from to go into supplements. I’ve read that B vitamins are extracted from sewage, horse poop and I think what amazing things can be done from waste! Where does CoQ10 come from? Hog livers?”

--David K. from Connecticut

Found on a Dr. Sinatra Valued Reader Survey:

“I celebrated my 86th birthday. I exercise one hour daily in gym. I can out do people 20 years younger. I owe it to Dr. Frank Sinatra and Dr. Julian Whitaker programs that I have been on since 1980.”

--Norman C. from California

Sent in on Dr. Whitaker’s Health Achievement Award entry form:

“I am 98 years old and in fairly good health. When I was in the 3rd grade our teacher taught us to chew our food at least 100 times before swallowing it. I have practiced that ever since and believe it to have

contributed to my having lived so long.”

--Roy V. from Tennessee

“I would like Dr. Sinatra to hire me as an Associate Editor. The newsletter needs me with 35 years experience!”

--No Name or Address

Received on a Dr. Lark, Women’s Wellness Today survey;

“I am disappointed in the male doctors I have had. It seems as though when we get so old (89 years) they loose interest.

--Florence H from South Carolina

5 Funny Quotes from Our Beloved Customers

"This website marks a big advancement in our ability to stay connected with our best customers and hear what's most important to them. And, if you ever need an 'inspiration boost,' just stop by the site to see firsthand the positive impact we have on so many people—I guarantee it will put a smile on your face. Please extend your thanks to Pam Moseman for initiating and leading this project, and to Karen Kuster and Bill Todd for helping make it happen."

Welove your

stuff!Testimonials

New FacesChristian LeffewCustomer Service Associate

Department: Operations

Elizabeth EngelmanMarketing Operations Specialist

Department:Direct Marketing

Keith WhiteCustomer Service Associate

Department:Operations

Colleen FinleyMarketing Associate

Department:Marketing

Esther RuizCustomer Service Associate

Department:Operations

2nd Annual Marketing Peeps Display

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Brian ClevelandJunior Web Designer

Department:Marketing

Society Pages

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✦Jessica Carter, her husband Wes and big brother Zachary welcomed baby boy Aiden on December 28. Aiden weighed 4 lbs. 15 oz. and was 19 inches long. Congratulations, everyone!

✦Elaine Sauer and her husband, Todd, are the proud parents of William Thomas. William was born on March 6. He weighed 7 lbs. 2 oz. and was 20 inches long. Mom, dad, big brother and baby are doing well. Congratulations!

✦Congratulations to Michele Raynor who has been promoted to Director, Product Research. Michele joined Healthy Directions in the fall of 2001. Michele quickly became an indispensable member of the team helping to shape the Product Rationale document and marketing kick-off meetings that inspire our

marketers and copywriters in their efforts to educate our customers about our products. Michele has the ability to take very scientific information and make it marketable in the form of compliant claims and benefits for all of our products. That ability has also landed her a starring role in our new product videos, produced for our customer service representatives at both fulfillment houses. Michele has brought many new ingredients and raw material suppliers to the product development process over the years and will continue to proactively develop those relationships in her new role. She will also continue to fight for the claims we feel we can substantiate with our legal team, something that requires more than a little patience and skill! Way to go, Michele!!

✦Tri Trinh and his wife, Leigh, are the proud parents of Caitlin Irene. Caitlin, born on January 16, weighed 6 lbs. 5 oz. and was 19.5 inches long. Congratulations, everyone.

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Society Pages (continued…)

✦Melissa Leo and Mike Olds were married on October 24. They spent their honeymoon in New Orleans. Congratulations!

✦Joo Yi became engaged to Jack Nguyen. A fall or spring beach wedding is planned.

✦Lindsey Harris and her husband, Scott, welcomed baby Caroline Ann on December 27. Caroline weighed 7 lbs. 15 oz. and was 19 inches long. Mom, Dad and baby are doing well. Congratulations!

✦Congratulations to Manny Ajuria on his promotion to Vice President, Fulfillment & Database Systems. Manny joined our staff in April, 1996 as the Health Group Manager in Customer Service. Manny subsequently ascended the organizational ladder by grasping a firm handle on business processes and the data associated with our newsletter call center business. Manny accomplished this by building a call center forecasting

model, developing trending reports out of EDGE, and by managing our first newsletter call center outsourcing relationship with Protocol. It did not take long for Manny to move his talent to other growth areas in the business. He led the health and investment newsletter’s first website development, migrated our marketing database from Acxiom to Merkle, and assumed the responsibility for our order management systems at AB&C, CPU, and ARGI. Most recently, Manny led the migration from AB&C’s and CPU’s order management systems to STAR. This promotion reflects Manny’s growth as a professional capable of assisting our company with managing change through strong leadership fundamentals. Congratulations, Manny!

✦Charlene Li, George, and Chrissie are thrilled to announce the arrival of Marissa Lynn. Marissa arrived on March 3. She weighed 7 lbs. 1 oz. and was 19.5 inches long. Everyone’s doing great!

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Payne, Annette M. 02/01/1984 25 YR. Waldman, Ellen L. 02/07/1994 15 YR. Scott, Joan E. 02/07/2005 Petersen, Susan J. 02/09/1993 Golub, Annette M. 02/09/2004 5 YR. Horstman, Michael S. 02/13/1996 Callahan, Thomas P. 02/24/1992 Preis, Stefanie 02/26/2007

Payne, Jessica N. 03/01/2004 5 YR. Gaines, Franklin M. 03/02/1998 Kneass, Glory C. 03/03/1997 Pease, David L. 03/05/2001 Ghorban-Sorurie, Shurangiz 03/08/2004 5 YR. Hendrick, Jacqueline L. 03/10/2008 Mulcahy, Lisa Emmy 03/11/1996 Dahlberg, Merryl 03/12/2001 Carren, Paula M. 03/15/1999 10 YR. Jackson, Terrell Y. 03/16/1998 Kent, Lauren E. 03/22/1999 10 YR. Harrell, Paula 03/22/1999 10 YR. Petronis, Jennifer Lynn 03/22/1999 10 YR. Wilson, William S. 03/24/2008 Liebergot, Michael E. 03/26/2001 Champion, Cynthia L. 03/28/1988 Arrington, Karen M. 03/28/1997 Harris, Moira L. 03/29/2004 5 YR. Van Pelt, Cathy Jo 03/31/2008

Hou, Eric 04/01/2002 Page, Richard B. 04/05/2004 5 YR. Fye, Yafatou C. 04/05/2004 5 YR. Simmel, Crystal M. 04/07/2008 Salvador, Laura M. 04/09/2007 Trinh, Tri M. 04/09/2007 Meixell, Erin 04/10/2000 Rosenfeldt, Erin S. 04/12/2004 5 YR. Gardiner, John F. 04/12/1993 Puscas, Lynn Nopper 04/16/2001 Gagliano, Kathleen G. 04/21/2003 Young, Linda L. 04/22/2002 Ridgley, Eric A. 04/22/2002 Ajuria, Manuel A. 04/22/1996 Brandon, Judy 04/22/2002 Patry, Vicky Ann George 04/23/2007 Lascano, Regina 04/24/2000 Rampersaud, Sean 04/24/2000 Washington, Zakia 04/24/2006 Ziobro, Christopher C. 04/26/2004 5 YR. Schroeder, Gloria J. 04/28/2005

Todd, William 04/30/2001 Bolek, Paul F. 04/30/2001

Balfour, Ellen 05/01/2000 Kalotra, Nasib C. 05/03/1988 Seid, David R. 05/03/1999 10 YR. Hauck, Edward S 05/06/1996 Foreso, Christine S. 05/10/2004 5 YR. Coles, Lisa S. 05/14/2007 Mulcahy, Aaron E. 05/15/2006 Difato, Roger 05/18/1998 Hahn, Jane M. 05/21/2008 Barrett, Barbara M. 05/24/2004 5 YR. Baughman, Gay A. 05/28/2004 5 YR. Brookhouse, Edward A. 05/29/2001 Klemick, John C. 05/29/2008 Aleman, Jacqueline M. 05/30/2006 Munsat, Peter E. 05/30/2003 Lipscomb, Phillip A. 05/30/2008 Moomau, Candace C. 05/31/2007

Carter, Jessica M. 06/01/2004 5 YR. Pace, Joseph 06/03/1996 Mangano, Ashley L. 06/04/2007 Rickers, Ingrid C. 06/04/2007 Stream, Corrie S. 06/10/2003 Sar, Sarawudh 06/16/2003 Richmann, Brenda 06/17/2002 Todd, Mary E. 06/18/2001 Deming, Kirk A. 06/19/2006 Bloom, Hilary L. 06/20/2005 Rawat, Agustin 06/24/2002 Collier, Jennifer J. 06/24/2002 Marros, Cathleen R. 06/29/1998

Fisher, John R. 07/01/2002 Rivas, Lisa H. 07/01/1999 10 YR. Riley, Michelle B. 07/06/1992 Feldman, Ann Marie 07/06/1994 15 YR. Mezzanotte, Kevin J. 07/09/2007 Lynch, Lisa A. 07/12/2007 Kaplan, Julie K. 07/17/2001 Latchis, Mark T. 07/21/2003 Sanchez, Elizabeth 07/21/2003 Simonds, Pamela Ann 07/22/1996 Looney, Elaine P. 07/24/2006 Bass, Gary 07/24/2000 Miller, Rae A. 07/27/2005 Hornung, Stefanie 07/28/2008 Evenson, Thor O. 07/30/2001

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Tomlinson, Roseanne R. 2/3 Looney, Elaine P. 2/5 Barga, Barry L. 2/6 Hou, Eric 2/6 Hill, Deborah C. 2/9 Bauer, Sarah M. 2/10 Heitmann, Kimberly 2/11 Richmann, Brenda 2/11 Marros, Cathleen R. 2/17 Lake, Jessica E. 2/22 Waldman, Ellen L. 2/23 Young, Christina R. 2/23 Workneh, Saida 2/24

Page, Richard B. 3/2 Austen, Robert T 3/3 Hosein, Stephen 3/6 Haynes, Alexandra Meyers 3/7 Kristiansen, Millie 3/7 Weiss, Judith A. 3/8 Hogan, Virginia C. 3/11 Atkinson, Keith E. 3/14 Mulcahy, Aaron E. 3/15 Riley, Michelle B. 3/25 Yorkman, Stephen A 3/26 Munsat, Peter E. 3/27 Crespy, Karen E. 3/28 Ohana, Stacy P. 3/28 Van Pelt, Cathy Jo 3/29

Marsh, Heather Lee 4/1 Difato, Roger 4/3 Gorbett, Karen A. 4/6

Green, Jessica A. 4/8 Hahn, Jane M. 4/8 Flynn, Carrie E. 4/10 Simmel, Crystal M. 4/18 Barrett, Barbara M. 4/23 Bullard, Erica K. 4/23 Burroughs, Michael D. 4/23 Kinnahan, Matthew 4/26 Stream, Corrie S. 4/26 Maffre, Serena A. 4/27 Files-Moore, Annette M. 4/28 Halahan, Brian D. 4/29 Singer, Devon S. 4/29 Balcerek, Michele L. 4/30

Finley, Colleen 5/2 Balfour, Ellen 5/9 Martin, Christopher B. 5/10 Pace, Joseph 5/16 Smith, Latoi N. 5/16 Hauck, Edward S. 5/17 Moseman, Pamela A. 5/18 Kalotra, Nasib C. 5/19 Elizabeth Engelman 5/27

Mezzanotte, Kevin J. 6/3 Scott, Joan E. 6/3 Awundaga, Mathias Tanyi Cho 6/4 Stonesifer, Jennifer 6/7 Gaines, Franklin M. 6/8 Lepthien, Scott D. 6/9 Schroeder, Gloria J. 6/9 Lynch, Lisa A. 6/10

Schenk, Deborah 6/10 Dahlberg, Merryl 6/11 Setterlin, Elizabeth A. 6/13 Subramanya, Shibani 6/14 Ridgley, Eric A. 6/15 Trinh, Tri M. 6/17 Loomis, Brianna M. 6/18 Kneass, Glory C. 6/19 Maletick, Cathryn B. 6/23 Rampersaud, Sean 6/23 Deming, Kirk A. 6/24 Rawat, Agustin 6/26

Callahan, Thomas P. 7/2 Todd, Mary E. 7/4 Petronis, Jennifer Lynn 7/8 Carlson, Brian K. 7/10 Seid, David R. 7/11 Bladen, James R. 7/12 Pan, Fu Rong 7/16 Rivas, Lisa H. 7/17 Sar, Sarawudh 7/19 Rosewag, Emily A. 7/20 Liebergot, Michael E. 7/22 Hornung, Stefanie 7/23 Delaney, Ashley E. 7/27 Puscas, Lynn Nopper 7/29 Salvador, Laura M. 7/29 Farmer, Stephen 7/30 Santa Cruz, Orietta P. 7/30 Orosco, Lourdes 7/31 Yu, Hue Melanie 7/31

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