april 2012 £4 - hampshire chamber of commerce chamber- we… · • acca (association of ......

Telephone No: 0844 499 0446 – www.hampshirechamber.co.ukApril 2012

March 2010 £3.00

April 2012 £4.50

March 2010 £3.00

March 2010 £3.00

March 2010 £3.00

Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk April 2012

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Want to further your career prospects?Postgraduate coursesWe offer a wide range of postgraduate courses, in the following areas:

• Advertising/Communications

• Business

• Computing

• Criminology

• Engineering

• Fashion

• Film and Television

• Human Resource Management

Professional coursesUpskill your workforce, gain a competitive edge in the jobs market, or progress in your career by enrolling on one of our professional courses. We offer the following accredited qualifications:

• ACCA (Association of Chartered Accountants)

• CIM (Chartered Institute of Marketing)

• CIPD (Chartered Institute of Personnel and Development)

• Cisco Certified Network

• ILEX (Institute of Legal Executives)

Short coursesOur professional development units (PDUs) and short courses offer continuing professional development to meet your specific business needs. We can also offer employer-driven courses tailored to your organisation. For a list of courses visit our website.

Want to know more?Click your way to www.solent.ac.uk/coursesGive us a call +44 (0)23 8031 9000Email [email protected]

Enquirenow

• Journalism

• Law

• Management

• Maritime

• Marketing

• Media

• Media Writing

• Sport


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Welcome to our April edition of Chamber Business News from the Chief Executive Jimmy Chestnutt

ContactsPublisher Denise Barlow [email protected] 023 8022 3541

Production Editor Lorraine Gourley [email protected] 023 8022 3541

Advertising Sales Carole Mills [email protected] 023 9225 5325

Members are invited to send in their editorial to:

Southampton Office Lorraine Gourley [email protected] 023 8022 3541

Portsmouth Office Cheryl Whitwood [email protected] 01329 242422

North Hampshire Office Ian Welland [email protected] 01256 352275 / 07712 861816

Subscriptions To subscribe email our Publisher [email protected]

Designed by The Graphic Design House • 023 9233 4971 • [email protected] • www.tgdh.co.uk

Printed by Bishops Printers • 023 9233 4900 • [email protected] • www.bishops.co.uk

Mail, telephone or fax to:

Southampton Office,

Bugle House, 53 Bugle St, Southampton SO14 2LF

Tel: 023 8022 3541 Fax: 023 8022 7426

Portsmouth Office, Regional Business Centre,

Harts Farm Way, Havant, Hampshire P09 1HR

Tel: 023 9244 9449 Fax: 023 9244 9444

Basingstoke Office, Business Support Centre, Deanes

Building, London Road, Basingstoke RG21 7YP

Tel: 01256 352275 Fax: 01256 479391

The opinions expressed in the Editorial content of Hampshire Chamber Business News are not necessarily those of the Publishers or of Hampshire Chamber of Commerce, neither do they accept responsibility for the accuracy of such content or liability for any legal implications

It has been a good month for the

Chamber.

The BCC conference was one

of the best ever with some 500

members being addressed by a

very impressive and long list of top

politicians and business leaders.

The messages were mixed with

Vince Cable reassuring the business

community that the government really is cutting red tape although

we recall that he also said that last year. He did however, add that

in response to Chamber lobbying the government will consult on

introducing a new dismissal route for micro firms employing less

than 10 people.

The message from the Chancellor was that debt reduction remained

the priority but the business view was summed up by Willy Walsh

who acknowledged the importance of this objective but added that

we need to talk about growth, we need a plan and we need it now.

It has also been a good month for us locally with a high membership

renewal rate making us with our partners in the Hampshire Business

Alliance by far and away the strongest support organisation in the

County. The Alliance is working well with both LEPs and we are

determined to ensure that members will benefit from whatever

growth funding programmes the government send our way.

Finally we have strengthened our local Policy Boards and they are

increasingly focussed on local issues that affect local members. We

now need to recruit new members to our main Board and we are

looking for Members who would like to help develop the Chamber

and drive it forward.

If you want to play a part please let me know.

ContentsWelcome 3

Chamber’s Business Voice 4, 5

Hampshire Events Listing 6

Hampshire Wide News 7, 8, 9

Local Office News

North Hampshire 10, 11, 33

Portsmouth 12, 13, 34

Southampton 14, 15, 35

Hampshire Wide News 16, 17, 22, 24, 44, 45,

46, 47, 48

International Trade 18, 19

News from our Patrons 20, 21

Commercial Feature – IT & Web 23

Education and Training 25

Front Page Profile - Novatech 26, 27

Business Feature

Education and Training 28, 29,30,31,32

Networking Round Up 36, 37

Chamber Services 38

Hampshire Wide News 39, 40, 41

Skills Education & Training 42, 43

Welcome to New Members 49, 50


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A Step Change In Public TransportWednesday 25 April will see the first buses operating on

the new Eclipse bus rapid transit busway from Gosport to

Fareham. Offering a comfortable, cost-effective way to beat

traffic congestion on the busiest section of the A32, the

striking new E1 and E2 buses (previously First services 86

and 82) aim to tempt motorists out of their cars for a new

type of bus experience.

The new, high-spec Eclipse buses will divert onto the dedicated

busway at Tichborne Way. With no other traffic to contend

with, journeys will be fast, predictable and reliable, which –

combined with comprehensive real-time travel information –

should appeal to commuters and anyone wishing to link with

onward connections. Once they leave the busway at Redlands

Lane, special traffic signals ensure bus priority to Fareham

railway station and then onwards to the bus station.

Hampshire County Council constructed the 3.4km dedicated

busway on the former disused railway line. Says Councillor

Mel Kendal, Hampshire County Council’s Executive Member for

Environment and Transport: “With around 80,000 inhabitants,

Gosport has the highest population density in Hampshire

outside of the cities of Portsmouth and Southampton. It is

also the largest town in the UK without a railway station, with

the only primary route into and out of the town being the A32.

“With ambitious regeneration plans for the peninsula, it

has long been recognised that a robust public transport

infrastructure is desperately needed – particularly if new

investment is to be attracted from incoming businesses.

The new Eclipse busway is the first phase in a much wider BRT

infrastructure that will link key towns and destinations in south

east Hampshire. We know that, when they are freed from

congestion, buses can be a very attractive alternative to the

private car.”

Hampshire Chamber of Commerce (and, previously, as the

Southampton and Fareham Chamber of Commerce) has been

a staunch supporter of the proposals to bring a BRT network to

south east Hampshire.

Jimmy Chestnutt, Hampshire Chamber’s Chief Executive,

said: “This bus rapid transit has been a while arriving but now

the first phase is operational, the business community and

residents will soon start reaping the benefits brought to this

busy corner of Hampshire by the Eclipse busway.”

Bus rapid transit comes to south east Hampshire

Artist's impression showing an Eclipse bus arriving

at a stop on the new Eclipse busway.

April 2012

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Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk

“We Have Great Businesses In Britain. Give Them The Chance To Make Britain Great.” The British Chambers of Commerce 2012 campaign theme is

‘Business is Good for Britain’, emphasising the positive role

that companies play in economic recovery, the growth of our

communities and in individuals’ lives. The British Chambers

of Commerce (BCC) believes there is a clear need to rebuild

confidence among businesses by highlighting the contribution of

the UK’s private sector to our national well-being.

As part of the campaign, BCC held its Annual Conference on 15

March in Central London providing a positive forum for businesses

to come together and influence senior decision making to unleash

the strength and confidence of the private sector during 2012.

The campaign emphasised the positive role played by business in

local communities, and the civic nature of Chamber of Commerce

member companies, who are passionate about local growth

and success.

John Longworth, Director General of BCC, opened the conference

emphasising the role of the Chambers of Commerce across the

country in encouraging a spirit of entrepreneurship and confidence.

He was followed by an illustrious line up of speakers including the

Rt Hon Nick Clegg MP, Deputy Prime Minister; the Rt Hon Dr Vince

Cable MP, Secretary of State for Business Innovation and Skills;

Mark Prisk MP, Minister of State for Business and Enterprise;

Shadow Chancellor of the Exchequer, The Rt Hon Ed Balls MP.

Martyn Pellew, President of BCC closed the conference by saying,

“The conference has clearly underlined that business is good for

Britain and that Chambers of Commerce are committed to the

cause of turning around the economy.” Ian Welland, Hampshire

Chamber’s Head of Area Development, attended the conference

and a full report by him can be viewed on our website at

http://www.hampshirechamber.co.uk/news/All/1998

The BCC would now like to hear from you on why you think business

is good for Britain. They are also looking for case studies. For more

information about the BCC campaign:

http://www.businessisgoodforbritain.co.uk/

John Longworth, Director General, British Chambers of Commerce at the conference


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Events List - April 2012 - May 2012

For further details and to book:

www.hampshirechamber.co.uk Andover events.north@ hampshirechamber.co.uk

Portsmouth & S E Hants [email protected]

Basingstoke events.north@ hampshirechamber.co.uk

Southampton & Fareham

[email protected]

North Hampshire

events.north@ hampshirechamber.co.uk

Winchester events.north@ hampshirechamber.co.uk

DATE OFFICE EVENT TIME VENUE SPONSOR

5th April SNetworking Lunch - In the Footsteps of William the

Conqueror!12.15pm - 2.00pm

Careys Manor Hotel & SenSpa SO42 7RH

10th April SBreakfast Seminar -

The Power of Positivity7.30am - 9.00am

The Dolphin Hotel, Southampton, SO14 2HN

16th April N Farnborough Business Breakfast 7.30am - 9.00amHoliday Inn, Farnborough

GU14 6AZ

17th April W People Management Breakfast 8.30am - 9.30amDutton Gregory Solicitors,

Winchester SO23 8BT

17th April BMeet the Chamber & Business Exhibition

4:30pm - 7:00pmAudleys Wood Hotel,

Basingstoke, RG25 2JT

18th April WWinchester Networking Lunch -

No. 5 Bridge Street12:00pm - 2:00pm

No 5 Bridge Street, Winchester, SO23 OHN

25th April PBusiness Exhibition and

Workshops - Come and Network with your Neighbours

4.00pm - 7:00pmFontwell Park Racecourse, West Sussex. BN18 0SX

30th April PSpeed Networking - Make New Contacts Quickly, Expand your

Business, Have Fun!4.00pm - 6.30pm Old Thorns Manor Hotel. GU30 7PE

1st May SBank of England Breakfast with

MPC Member Paul Fisher7.30am - 9.30am

St Mary's Stadium, Southampton SO14 5FP

3rd May S Networking Lunch 12.15pm - 2.00pm MacDonald Botley Park Hotel, SO32 2UA

9th May W Networking Lunch 12.00pm - 2.00pmWessex Conference,

Sparsholt College SO21 1NF

10th May PBreakfast Briefing -

Building Resilience Against the Pace of Change

7.30am - 9.00amLangstone Hotel,

Hayling Island, PO11 0NQ

14th May N Farnborough Business Breakfast 7.30am - 9.00amHoliday Inn, Farnborough

GU14 6AZ

15th May W People Management Breakfast 8.30am - 9.30amDutton Gregory Solicitors,

Winchester SO23 8BT

15th May P Behind the Scenes at Novatech 4.30pm - 6.30pmNovatech Ltd, Hamilton Road,

Portsmouth. PO6 4PU

16th May BHR Breakfast - Dealing with the Tantrums, Tiaras and Treason !

8.00am - 10.00amAbsolutely Offices, Grove House,

Chineham, Basingstoke RG24 8AG

22nd May NNetworking Lunch at

Barons of Farnborough12.00pm - 2.00pm Barons Farnborough GU14 6TL

25th May S5-a-side Corporate

Football Tournament9.30am - 5.30pm

St Mary's Stadium, Southampton SO14 5FP

March 2010 £3.00

March 2010 £3.00


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From Marathons To Mountain Climbing Bruce Elkins has done it all in the name of charity. Now the Hampshire fitness fan will be recognised for his contribution to sport by carrying the Olympic flame. Over the years, Bruce has raised hundreds of thousands of pounds for charity with gruelling challenges, including cycling the length of Britain and iron man triathlons, Bruce, who is a director at Chandler’s Ford accountancy firm CW Fellowes, was nominated to be a flame carrier for organising the annual New Forest Junior Triathlon.

And he has organised his biggest event ever to celebrate Olympic year – the Daily Echo – backed 123 Decathlon Challenge – a total of ten sporting events aimed at raising £100,000 for three Hampshire charities.

He says being asked to carry the flame is the icing on the cake. “It’s going to be a big year for me – with the Decathlon and the Olympics,” he said. “I had no idea I was going to be carrying the flame – it really is a bonus.”

The next Decathlon event will be tennis challenge on 1st May at Virgin Active Hampshire Health & Racquets Club, West End.

For information on the 123 Decathlon challenge go to cwfellowes.com/123.

GREEN MEETINGS AT THE PORTSMOUTH MARRIOTT.

Book now and hold a meeting before 31st March 2012 with 10 to 20 delegates and your £32 DDR package includes:

• Breakfast rolls on arrival • Morning and afternoon break • All day tea and coffee • Deli style lunch menu • LCD Projector/Screen or TV • One complimentary Internet Connection

To book call 02392 383151, Quote DDRQ1 to get this excellent offer now. Available at 35 Marriott Hotels throughout the UK

PORTSMOUTH MARRIOTT HOTEL Southampton Road. Portsmouth. PO6 4SH T. 02392 316121 | F. 02392 388701

PLANT A TREE FOR THE JUBILEE WITH THE PORTSMOUTH MARRIOTT!

Hold a ‘Green’ meeting for 40 or more delegates at the Portsmouth Marriott Hotel and we will dedicate a tree in your company name with the Woodlands Trust to celebrate the Diamond Jubilee.

In recognition of our environmental achievements, including 100% recycling of our waste with 100% non-landfill, The Green Business Tourism Scheme has awarded the Portsmouth Marriott with its second Gold Award.

To book or for further information call 02392 383151 and ask for our “Green Meetings” or visit our website PortsmouthMarriott.co.uk


PortsmoutH mArriott HoteL Southampton Road, Portsmouth. PO6 4SH Phone 02392 316101 | PortsmouthMarriott.co.uk

Your “Green Meetings” vary between £35.00 and £40.00 Day Delegate.* Rate includes:

• Breakfast baps, tea and coffee on arrival

• Morning and afternoon break with something savoury, sweet and healthy

• Deli-style lunch buffet in the Sealevel Restaurant

• LCD projector, screen and flipchart

• Green apples and water on the meeting tables

• One complimentary internet connection in the meeting room

Each tree planted comes with a lifetime care and protection policy allowing it to be enjoyed by generations to come. There is a choice of six sites in which your tree can be planted:

• Hucking Estate near Maidstone, Kent

• Kentle Wood near Daventry, Northamptonshire

• Fox & Parrot Wood near Craghead, County Durham

• Kilcooley Wood near Bangor, County Down

• Glen Finglas near Brig o’Turk, Stirling

• Parc Mawr near Henryd, Conwy

* depending on availability, season and day of the week.

Hold a ‘Green’ meeting for 40 ormore delegates at the PortsmouthMarriott Hotel and we will dedicatea tree in your company name withthe Woodlands Trust to celebrate theDiamond Jubilee.

In recognition of our environmentalachievements, including 100%recycling of our waste with 100%non-landfill, The Green BusinessTourism Scheme has awardedthe Portsmouth Marriott with itssecond Gold Award.

Your “Green Meetings” vary between £35.00 and £40.00 Day Delegate.*Rate includes:• Breakfast baps, tea and coffee on arrival• Morning and afternoon break with something savoury, sweet and healthy• Deli-style lunch buffet in the Sealevel Restaurant• LCD projector, screen and flipchart• Green apples and water on the meeting tables• One complimentary internet connection in the meeting room

Each tree planted comes with a lifetime care and protection policy allowing it to be enjoyedby generations to come. There is a choice of six sites in which your tree can be planted:• Hucking Estate near Maidstone, Kent• Kentle Wood near Daventry, Northamptonshire• Fox & Parrot Wood near Craghead, County Durham• Kilcooley Wood near Bangor, County Down• Glen Finglas near Brig o’Turk, Stirling



To book or for further informationcall 02392 383151 and ask for our“Green Meetings” or visit our websitePortsmouthMarriott.co.uk

Hold a ‘Green’ meeting for 40 or more delegates at the Portsmouth Marriott Hotel and we will dedicate a tree in your company name with the Woodlands Trust to celebrate the Diamond Jubilee.

In recognition of our environmental achievements, including 100% recycling of our waste with 100% non-landfill, The Green Business Tourism Scheme has awarded the Portsmouth Marriott with its second Gold Award.

To book or for further information call 02392 383151 and ask for our “Green Meetings” or visit our website PortsmouthMarriott.co.uk


PortsmoutH mArriott HoteL Southampton Road, Portsmouth. PO6 4SH Phone 02392 316101 | PortsmouthMarriott.co.uk

Your “Green Meetings” vary between £35.00 and £40.00 Day Delegate.* Rate includes:

• Breakfast baps, tea and coffee on arrival

• Morning and afternoon break with something savoury, sweet and healthy

• Deli-style lunch buffet in the Sealevel Restaurant

• LCD projector, screen and flipchart

• Green apples and water on the meeting tables

• One complimentary internet connection in the meeting room

Each tree planted comes with a lifetime care and protection policy allowing it to be enjoyed by generations to come. There is a choice of six sites in which your tree can be planted:

• Hucking Estate near Maidstone, Kent

• Kentle Wood near Daventry, Northamptonshire

• Fox & Parrot Wood near Craghead, County Durham

• Kilcooley Wood near Bangor, County Down

• Glen Finglas near Brig o’Turk, Stirling



GREEN MEETINGS AT THE PORTSMOUTH MARRIOTT.

Book now and hold a meeting before 31st March 2012 with 10 to 20 delegates and your £32 DDR package includes:

• Breakfast rolls on arrival • Morning and afternoon break • All day tea and coffee • Deli style lunch menu • LCD Projector/Screen or TV • One complimentary Internet Connection

To book call 02392 383151, Quote DDRQ1 to get this excellent offer now. Available at 35 Marriott Hotels throughout the UK

PORTSMOUTH MARRIOTT HOTEL Southampton Road. Portsmouth. PO6 4SH T. 02392 316121 | F. 02392 388701

PORTSMOUTH MARRIOTT HOTEL Southampton Road. Portsmouth.PO6 4SH

T: 02392 316101


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Danielle Stewart Appointed Champion To The Red Tape Challenge Danielle Stewart, Southern Region partner at Baker Tilly, has

been appointed by the department for Business, Innovation

and Skills (‘BIS’) as one of its two Company Law Red Tape

Challenge Champions.

As a Champion, Danielle will:

• review the suggestions made to BIS for areas where existing

company law regulations could be streamlined or reduced;

• ask additional questions of respondents where clarification

is required;

• represent these views (together with some ideas drawn

from her own experience and contacts) to Ministers in a

‘Star Chamber’, with a view to achieving real and meaningful

reductions in Red Tape.

Danielle comments:

“I am very excited by the opportunity to be an official Red Tape

Challenge champion, because I have been deeply involved in the

development of better, more appropriate regulation since the

early 90s. Red Tape Challenge represents an opportunity to go

the final mile towards ensuring that every aspect of regulation

applicable to UK companies is necessary, appropriate and is as

efficient as it can be.”

The Red Tape Challenge gives the public an opportunity to

comment on the regulations applying to each specific sector

of business, as well as on the general regulations applying

across all sectors, with a view to reducing and simplifying those

regulations. Company Law is a particularly large and diverse

aspect of the Challenge, in relation to which BIS has a clear

objective, which is to ensure that the UK has a company law

framework that gives companies the flexibility to compete and

grow effectively.

Chamber Joins Hi-Tech Excellence at Show!FIVE Farnborough played host in mid-February to the Southern Manufacturing & Electronics Exhibition – the largest manufacturing and electronics exhibition in the south of England. It has been heralded as the most successful show yet with over 600 exhibitors.

Ian Welland, Head of Area Development for Hampshire Chamber of Commerce, visited the show to meet exhibitors and to see for himself the manufacturing successes on our doorstep. The Chamber was the special guest of Event organisers European Trade and Exhibition Services.

Ian Welland, said: “Over 40 companies located in Hampshire were represented at this event and it was particularly pleasing to note our manufacturing and hi-tech industries are making a substantial contribution by spearheading the effort to pull Britain out of recession. It is refreshing also to note that British companies are successfully

winning overseas contracts for products and services including research and development. Hampshire Chamber's ethos of supporting growth and prosperity matches that of businesses that were on view and the networks across the UK and world markets.”

Among the 40 Hampshire based businesses exhibiting were Cove Industrial Enterprises of Farnborough; G-Tec of Aldershot; and GTK UK Ltd of Basingstoke. Also, Falcon Precision Ltd of Eastleigh; Perfect Bore Manufacturing Ltd of Andover; and ICEE Managing Services Ltd of Waterlooville.

The 2011 Annual Manufacturing Report published in November confirmed manufacturing is a key driver for the economy. The Southern Manufacturing and Electronics Show is the premier

forum for these technologies, hosting exhibitors from industrial manufacturing, autosport, aerospace, marine and medical engineering, and this year’s show attracted over 6,500 visitors from all over Europe.

It is refreshing also to note that British companies are successfully winning overseas contracts for products and services including research and development.


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Ocean village innOvatiOn centre

www.Oceanvillage-ic.cO.uk

Ocean village innOvatiOn centreOcean way, SOuthamptOn

hantS, SO14 3JZ

• Serviced Office Space fOr 1-60 • virtual Office Service• meeting & cOnference facilitieS• excellent tranSpOrt linkS

023 8038 1920

Ocean village innOvatiOn centre (Ovic) prOvideS

the ideal OppOrtunity tO lOcate yOur buSineSS in

the Stunning Ocean village marina, SOuthamptOn.

New Appointment at The Winchester Hotel Winchester’s finest city centre hotel is proud to announce the

appointment of its new Reception Manager, Matt Richbell.

Matt Richbell first began working for The Winchester Hotel

during his second year of studying a degree in media and

sports journalism at the University of Chichester.

In his third year, Matt was offered the opportunity to become

a Management Trainee at The Winchester Hotel in November

2008. Starting with a six month stint on reception, he also

worked in the venue’s health club, Brasserie and took on

responsibility of breakfast shifts as Duty Manager.

Now, having been offered the post of Reception Manager at the

age of just 24 years old, Matt is delighted to have been given

such an opportunity. ‘It’s great to work with such a supportive

and respectful team. Being Front of House and the first point

of contact for guests, no two days are ever the same and you

meet people from all walks of life. You have to respond to any

given situation and it can certainly keep you on your toes!’

Chamber Behind Bars!Chamber was found guilty and packed Ian Welland off to do his time. And what an excellent awareness session the event held at Winchester Prison on 1 March turned out to be.

Ian was amongst 20 delegates who saw specialised workshops and tutorial spaces being used by offenders. Hosted by Governor Dave Ward and Business Manager Steve Neville and accompanied by Lance Harris from the Ministry of Justice, delegates were advised of the good work undertaken for outside companies ranging from recycling through to electronics, carpentry, packaging and printing. In fact the opportunities for business connections and contracts are literally endless.

The success of HMP Winchester is astonishing. Not only do companies provide contracts that benefit from great value for money and at competitive rates, offenders receive tuition, a little pay and assistance in their rehabilitation.

Steve Neville would like to hear from you. They would welcome more B2B; opportunities to tender for contracts; and assistance with recycling advice.

For a full report on Ian’s time well spent, please see: http://www.hampshirechamber.co.uk/news/All/1989

Contact: Steve Neville, Business Development Manager, HMP Winchester Tel: 01962 723254 Email : [email protected]


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De Vere VILLAGE Farnborough De Vere VILLAGE Farnborough celebrates the hotel’s 3rd

birthday with hotel showcase event for Best of British.

Introducing new General Manager Andrew Creese, Andrew is

thrilled to be at VILLAGE Farnborough and proudly lead the

launch of De Vere’s campaign ‘Great British Hospitality’ at

the hotel, as well as talking about some very exciting new

products coming to VILLAGE Farnborough soon including, a full

Restaurant refurbishment and re-launch and there is even talk

about a bedroom investment.

The Hotel Showcase event was extremely successful and

welcomed over 100 corporate clients through the door throughout

the day with live entertainment including a caricaturist, casino

tables and jazz band. Keynote speakers from key local

businesses included FIVE, Community Matters Partnership,

Whetherly Associates, and Hampshire Chamber of Commerce.

De Vere VILLAGE Farnborough boasts 123 stylish bedrooms,

conferencing facilities for 3-300 delegates, state of the art

health & leisure club, Verve Grill Restaurant, Victory Pub,

Starbucks Coffee House, free car parking and free wi-fi access.

For more information on the hotel please contact Natasha

Pettersen, Hotel Sales Manager on 07500 841389 or

[email protected].

Growing In A Challenging MarketplaceThe directors of Churches Ltd are pleased to announce that they have recently acquired the assets of Hampshire based firm BA Corry, a highly respected commercial mechanical and electrical maintenance company.

Tony Southon, MD of BA Corry explains that “in these uncertain times the agreement we have reached is a positive step forward for both companies. The solution ensures we maintain excellent service delivery to all our clients, some who have been with us for many years. This has always been my priority and will continue to be so in the coming months and years.”

Tony continues, “Not only that, I am confident that my customers will carry on receiving the best in engineering services through the diverse skill base of the mechanical and electrical team at Churches.”

“This is a really exciting development for Churches, we welcome the BA Corry team and look forward to working together”, adds Churches Maintenance Director, Paul Spencer. “Tony and his team bring a wealth of industry experience and will complement our current management skills perfectly. Tony will work as an integral part of the team here at Churches, particularly focussing his efforts within the Maintenance division as we look to grow and develop this well established side of our business.”

To find out more, visit www.churches.co.uk or contact Helena Bissett on 07981 608562 or email [email protected]

Left to right Ian Paxton (Churches), Tony Southon (Corry), Patrick Saddington (Churches) and Paul Spencer (Churches).


One Year On – QualitySolicitors Clarke & Son

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In February 2011, Clarke & Son

became a fully-fledged member of

QualitySolicitors. One year on,

the Firm has had many exciting

developments. With constant support

from QualitySolicitors in terms of

training, sales and marketing in the

last year, all staff have improved

upon their already excellent customer

service making it a truly ‘quality’ firm.

In July, the QualitySolicitors Clarke

and Son merged with Kershaws,

a well-established Firm from Old

Basing. This helped to strengthen the

existing teams in particular the Private

Client and Residential Conveyancing

Depar tments.

Fur ther exciting developments came

about in early October, when the Firm

launched the Legal Access Point at

WHSmith in the Malls, Basingstoke.

Since then the two LAP assistants

have been hard at work promoting the

Legal Privilege Cards and introducing

shoppers to QualitySolicitors Clarke

& Son.

This year QualitySolicitors Clarke &

Son celebrates its 150th year, with a

big par ty planned, the Firm hopes to

make 2012 just as successful

as 2011.

New Initiative Turns Scrap Cars Into Cash For Phyllis Tuckwell Hospice Phyllis Tuckwell Hospice is serving up a “bangers and cash”

initiative as part of a novel fundraising drive to boost its vital

work in Surrey and Hampshire.

To accelerate its fundraising work, it has now joined up with

Giveacar, a non-profit social enterprise which collects unwanted

and unused cars for charity – turning scrap into cash.

Regardless of their condition, cars are collected free-of-charge

nationwide by Giveacar then sold through an online auction or

disposed of at an authorised treatment facility involved with the

Giveacar Scheme

Profits from the sale are then donated to a charity of the car

owner’s choice. Even if the banger is scrapped, it still nets the

selected good cause between £40 and £160.

Many car owners want an easy and completely free way to get

rid of their old car. Giveacar will help them to do this in a legal

and environmentally friendly way.

• www.giveacar.co.uk or call the Giveacar Team on 020 0011

1664, quoting Phyllis Tuckwell Hospice as your chosen charity.

For more information on hospice news please visit:

http://phyllistuckwellhospice.org/media-information.


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T: 01730 823647 E: [email protected]

Nigel Brooks Chartered Patent AgentHill Hampton East Meon Petersfield Hampshire GU32 1QN

Your friendly, local practice with over 25 years experience, offering a wide range of patent services based on engineering science, including:

• Preparing and filing Patent, Trade Mark & Registered Design applications

• Patent, Trade Mark & Registered Design searches and opinions

• IP licensing

• EPO oppositions & appeals

• Intellectual Property due diligence

• Design Right & Copyright advice

• IP enforcement & litigation

www.nbpat.co.uk

1812 Bicentenary Dinner Monday 18th June 2012

The National Museum of the Royal Navy (NMRN), at Portsmouth Historic Dockyard, will be celebrating the bicentenary of the declaration of the 1812 war with a dinner on the Lower Gun Deck of HMS Victory hosted by their Chairman of Trustees, Admiral Sir Jonathon Band, and preceded by a drinks reception on the Upper Gun Deck.

The NMRN is very fortunate to have Professor Andrew Lambert, Britain’s premier naval historian as guest speaker for the dinner. Andrew is Laughton Professor of Naval History at King's College London, and an author and speaker of great renown, whose latest book is entitled 'The Challenge, America, Britain and the War of 1812'.

The principle object of the dinner is to raise funds for the NMRN, whilst at the same time paying tribute to the events of 200 years ago.

The dinner is an exclusive affair with only 90 places available, where guests will be seated amongst the guns at mess tables as the sailors would have dined. Tickets are sold at £1,200 per table of 6, or individually at £200 each.

For further information, to arrange a site visit, or to discuss any aspect of the event, please contact:

Giles Gould Tel: 023 9272 7583

Email: [email protected] you ever thought there has to be a better, more

efficient way of doing things to achieve financial security

and independence?

Are you frustrated by the lack of finance available from the

bank, or by the punitive rates they offer?

Have you got relatives who rely on you, perhaps to pay for

their education or to fund their care fees?

Are you confused by your compulsory employer obligations

under the recent pension reforms?

The current climate is challenging, making the right decision

is difficult and time intensive, with many finding the whole

journey daunting. At Yellow Brick Road Financial Planning

they work together with clients to put them, their business

and their relatives on the road to security and prosperity.

If you are concerned about whether you are on track or

are facing a crossroad, with no clear direction of what

you should do or if you simply want to have an initial,

complimentary, no obligation meeting then we look forward

to hearing from you.

They believe strong relationships are key, so you will see

the same faces, meaning you will not have to explain who

you are and what your business is about, to someone new.

Their clients value their fair, transparent, fixed fee based

approach to financial planning, with focus on the future.

Please feel free to look at their website

www.ybrfinancialplanning.co.uk or contact them by

telephone on 023 9270 4274 or

email [email protected]

Are You On The Right Road?


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Portsmouth TechnopoleConference & Meeting RoomFacilitiesFor further information please contact:the Conference Co-ordinatorTel: 02392 658200E-mail:

inspire yourcustomers motivateyour colleaguesentertain your clients

90 x 100 Ad vr2:90 x 100 Ad vr2 11/4/08 00:39 Page 1

[email protected]

www.portsmouth-technopole.co.uk

Berth Extension Work Starts To Add More Flexibility At Portsmouth International PortA major construction project started recently at Portsmouth

International Port to lengthen one of the berths used by ferries

and cruise ships.

Berth 2 will be extended by nearly 50 metres. This will improve

flexibility at the Port, allowing for a greater number of larger ships

to be docked at any one time, and until now the largest vessel

able to use the Port has been 210 metres. With the Berth 2

extension this will now increase to 240 metres.

The multi-million pound project has been approved by Portsmouth

City Council, owners of the Port. The investment will help secure

current customers and attract additional trade, as ships continue

to grow in size. In turn, this will help to protect jobs at Portsmouth

International Port and in the wider local economy.

The berth will be extended by the construction of two berthing

‘dolphins’, which are connected by walkway bridges. The

‘dolphins’ are built using seven steel piles being sunk into the

seabed and placing a prefabricated structure on top of the piles to

form the decking.

The work is to be completed by Easter - in time for the start of

the busy summer ferry and cruise seasons. There will be no

disruption to ferry timetables.

For the first time Greyhound coaches are stopping

at Portsmouth International Port and the company

has added an extra daily service on its popular route

between London and Portsmouth.

All Greyhound coaches stop right outside the new

terminal. Journey times are even quicker now the

Hindhead Tunnel has opened, removing a major bottleneck

on the A3. Customers benefit from leather seats, power

sockets and free wifi. The additional service means the

timetable is better spread throughout the day, with later

journeys now on offer.

The addition of Greyhound to the timetable makes a

total of 21 coaches now arriving and leaving for London,

Gatwick and Poole every day at Portsmouth International

Port. National Express runs nine daily services to and

from the Port, as well as coaches to London and the

North West.

For further information about Portsmouth International

Port please contact Emma Gaisford or Julie Blackwell

on 01730 235666.

Greyhound Sprints From Portsmouth International Port To The Capital


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A New Era At Rothmans SouthamptonAfter 25 years as Resident Partner at Rothmans’ Southampton

office in Oxford Street and 40 years with the Firm, Simon Elliott

will be retiring at the end of March 2012.

He will be handing over the office to Sue Sullivan, Audit Partner and

Peter Dawson, Tax Specialist, both of whom are highly experienced

and long-standing partners in the Firm.

The new partners see this as an opportune time to further expand

Rothmans’ service offering in Southampton.

“Oxford Street is in one of Southampton’s planned regeneration

areas in the city centre which it is hoped will attract new

businesses to the area. This presents us with an exciting

opportunity to build on the platform Simon has developed”,

says Sue Sullivan.

Peter Dawson, who lives in Southampton, will be the new Resident

Partner at the office and added, “Southampton is a city with a

diverse business community and we are keen to be a big part of

it. Rothmans already have a strong presence in the area thanks to

Simon’s considerable input over the years and we all wish him a

long, happy and healthy retirement.”

Moore Blatch Boosts Employment Law Team With Key AppointmentIncreased demand for employment law has prompted south

coast law firm Moore Blatch to make a key appointment.

Emma Vines has joined the employment law team working

across the firm’s offices in Hampshire and Richmond.

“We are delighted to welcome Emma to the team,’’ said

Katherine Maxwell, head of employment and partner at Moore

Blatch. “Emma has varied experience which will complement

the skills within the department and she will be working with a

range of companies and education clients.’’

Emma, who lives in Basingstoke, said she was looking forward

to developing the firm’s expertise in employment law.

Away from the office Emma is a keen runner and is currently

in training for the Reading half marathon and enjoys visiting

friends and family abroad.


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Joanna Brings Big Business

Back in 2009, law firm, Eric Robinson

Solicitors, was recognised for the

creativity and success of its radio

campaigns with regional station Wave

105 by being awarded a national VOX

award in the category for Financial &

Legal Services.

Rather than be complacent, the firm has continued to invest in its marketing and has achieved unprecedented recognition and enquiries over the last 12 months by introducing another famous voice, that of actress Joanna Page.

Best known for playing the title role of Stacey in the hit BBC comedy ‘Gavin and Stacey’, the actress has dealt with a variety of real life situations in a series of adverts, including moving out of home for the first time, listening in on her neighbours’ divorce and helping her friend who has been in accident.

‘‘It’s always a challenge to make legal services approachable, light hearted and entertaining to listen to,’ says Allison Hampshire, Partner responsible for marketing at Eric Robinson Solicitors. ‘Working with Joanna was a big change in approach for us, but having such a distinctive voice that is associated with a

relatable, popular comedy, she was the perfect choice. Her association with the firm has really paid off both in terms of our local profile and bringing in new business.’

“The yearly results confirm the marketing value I have always placed on radio advertising,’ says Allison. ‘It is one of the most effective ways of Eric Robinson Solicitors fulfilling its mission of ‘Making

Law Make Sense’.

At Menzies, we understand that running your business todeliver the profits you long for can be complex and challen ging.As a business owner you need to stay ahead and maximiseprofitability so you can increase the level of income youextract from it.

But how can you ensure your business delivers what you need?

Finding the right advice when you need it often marks thedifference between success and crisis. We understand howyou think and can help you implement the right profit makingstrategies, whilst at the same time increase the level of energyand focus to bring positive change in your business.

To find out how we can help you please [email protected] or visit

www.menzies.co.uk

Isn’t it time you startedworking on your business, not in it?


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s Development Securities Appoints CBRE And GVA For Major City Centre DevelopmentAs Development Securities unveils its first images of its

proposed £20m, 60,500 sq ft office development, it has also

announced that CBRE and GVA have been appointed to act

as joint letting agents on the office development planned for

central Southampton.

The seven-storey scheme, known as Aqua will be located on

West Quay Road between the Premier Inn hotel and Carnival

UK’s new headquarters building. Development Securities is to

develop the office block on behalf of the Local Authority and it

will see the completion of the regeneration of West Quay III.

DevSec Director Julian Barwick said: “Once complete, Aqua

will be the best new office development in Southampton, which

currently has a very limited supply of high-quality commercial

space. The final phase of West Quay’s regeneration is

underway and once complete will provide a great location for

businesses looking for quality office space.”

Commenting on the appointment, James Brounger, Managing

Director of CBRE in Southampton said: "We are particularly

pleased to be working with Development Securities on this

instruction as it is one of the best development sites in the City.”

Bruce Hibbert, Director, GVA added: "With floorplates from

5,000 sq ft to 10,000 sq ft, Aqua will provide an opportunity for

more companies to join Carnival, and secure new quality offices

in this great location at West Quay"

CBRE South Central

T: 02380 206336

E: [email protected]

Businesses In The South East Push Full Steam Ahead With Cloud Computing AdoptionUse of Google’s cloud technology more

than doubles year-on-year with Brighton

leading the field in the region.

The number of businesses in the South

East of England taking advantage of

the benefits offered by cloud computing

has rapidly increased in the last year. In

2011, according to new figures released

by Google, the South East saw a 134

per cent year-on-year rise in companies

adopting the Google Apps suite of web-

based communication and collaboration

tools. Benefits of cloud computing

include facilitating collaboration,

increasing flexibility and productivity,

cutting IT costs and the ability to scale

easily and improve organisational

processes.

Despite the South East as a whole

coming in just slightly under the UK

average of 135 per cent year-on-year

growth, many parts of the South East

have seen even bigger rises in cloud

computing adoption over the last year.

Brighton leads the field with an increase

of 170 per cent, followed by Portsmouth

with 164 per cent, Stevenage with 157

per cent and Southampton with 143

per cent, showing evidence that cloud

computing has reached mainstream

adoption.

Thomas Davies, Head of Enterprise

for the UK and Ireland at Google says:

“Having the right technology in place

is key to the success of any business.

With the maturing of cloud computing

the playing field has been well and truly

levelled, giving even small businesses

easy and affordable access to the latest

technology that allows them to compete

with large and established organisations

with much greater IT budgets. It also

allows them to scale their businesses as

they grow, and remain innovative, agile

and flexible. The surge in the popularity

of cloud computing among businesses in

the South East is evidence of its potential

to meet the demands of organisations of

all shapes and sizes.”


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Let Your Customers Do Your Marketing For You!Over the years consumers have become more and more

cautious on who they employ with their hard earned cash and

who enter their homes to carry out work. The Checkatrade.

com brand has therefore become a lifeline to many

thousands of consumers who have welcomed a place where

they can check a tradesman before employing them, thus

avoiding being the 1 in 5 victim of a rogue tradesman. The

Checkatrade.com brand means a Code of Conduct & Ethics for

its members, vetting criteria to join and ongoing monitoring

from the customers who use them. Checkatrade.com is now

receiving over 280,000 unique visitors to the website every

month and this figure is growing rapidly.

Due to the huge success of Checkatrade.com, we are now

proud to announce the launch of:

The need for building confidence, understanding and making a

more informed choice has never been greater in today’s climate.

Checkaprofessional.com will aim to re-build those bridges.

Helping to make all professions and professionals within,

accountable for their work and in the process, root out those

who give some professions a bad name, especially those in the

unregulated market. The aim is to bring together those unsure

on whom they should use and answer questions they might

never ask, but are important to them. We will be working with

both the business/professional and consumer to form a 3 way

partnership.

It’s not about advertising your business –

it’s about advertising your reputation.

Watching The Ripples Change Their Size‘Change Management’ was the fascinating subject at the

Farnborough Business Breakfast on 12 March with guest Keith

Marchant from OsCar Partnership reliving his experience in the

automotive industry back in the 1990s.

Keith said, “Change is a big task. Key to effective change is

not just getting the right structure of an organisation in place.

It’s about understanding people in an organisation – their

values, motivations and how they work. It’s about engaging and

encouraging new ways of working through people ownership. It’s

about building trust, particularly where change has taken place

in an organisation that has relied on practices over many years.”

In conclusion, Keith explained why it was important to revisit

areas where change has not brought about successful

transition. More often, the task of implementing change was

underestimated.

The meeting was then opened up for questions and delegates

told of their experiences which ranged from people inflexibility,

time taken for change to be introduced from initial inception, and

where change has come about from a merger of two or more

organisations. In all cases, it was accepted that change must

be programmed, managed and evaluated over a reasonable

period of time to allow for further decisions to be made to

continue transition.

Holiday Inn, Farnborough, the venue for Farnborough Business Breakfasts


International Trade Training Diary 2012

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New International Role For Nigel Le Bas

April 2012

17th Letters of Credit, Drafts and Bills (P)

This course helps delegates to understand the role and

structure of a Documentary Letter of Credit or Bill of Exchange

(draft).

25th Import Procedures (S)

This one-day course covers Customs Clearance Procedures,

Tariff Classification/Import Declarations – C88/E2, Duty/VAT

Calculations/CFSP Procedures, Customs Warehousing/RGR/

AEO Status, Inward/Outward Processing Relief – IPR/OPR,

Preferential Trading Agreements – EUR/GSP, Customs Valuation/

End Use Relief/PCC.

May 2012

9th & 10th Export Starter (S)

This two-day course outlines the four key areas of export

practice - terminology, documentation, customs and payments.

The payment section will include approximately 1½ hours on

letters of credit alone.

June 2012

25th A Foundation Course in Importing (P)

This course offers practical guidance to importers by considering

the basic procedures, terminology and documentation required

for successful importing.

26th Export Documentation (S)

The main objective is to help each delegate understand why

they are creating the paperwork and the legal significance of the

forms. The course will also consider some of the export shipping

processes and procedures and help exporters understand the

time management requirements.

July 2012

3rd Letters of Credit (S)

This course outlines the main procedure and practice of handling

Letters of Credit from the exporters' perspective. It covers the

opening procedures through to the managing Letters of Credit,

completing all the paperwork, including Bills of Exchange/Drafts

and presentation to the banks.

Key: (S) Southampton office (P) Portsmouth office

For further information please visit

www.hampshirechamber.co.uk/skills_training

Nigel Le Bas, Associate Director of Grant Thornton in Southampton, has been

seconded to the firm's expanding International Advisory Team working alongside

the Global Heads of Transactions and M&A.

Nigel, who has been with the firm for over four years in a corporate finance advisory role,

will be assisting the global transactions team in achieving its ambitious growth plans and

look to strengthen the team's capabilities and relationships across the globe.

Nigel said: "Our International network and capability are a huge strength of Grant

Thornton. As domestic markets become more saturated, mid-market and dynamic

businesses are increasingly looking to international markets to drive growth. We can

offer clients strategic advice, access to finance and real tangible support from the UK

and through our International team which are vital ingredients for growth."

Stephen Mills, Office Managing Partner, added: "With Nigel's additional expertise

added to an already successful International Corporate Advisory Team, we are

confident that we can provide necessary advice and relationships to assist clients

with their overseas growth plans."

Throughout his time at Grant Thornton, Nigel has worked on a number of significant deals

throughout the region including the management buyout of Snell Ltd, the sale of share

capital on behalf of Esdevium Games Ltd and the buyout of Pims Group Ltd.

In his new role he will be based in the

firm's Southampton and London offices.


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German-British Chamber: Claim Back Your German VAT By 30th September 2012If you went to Germany on a business trip or exhibited at a German trade fair in 2011, you can potentially save approximately 16 per cent of your business expenses by claiming back the German VAT you incurred during the trip.

Since 2010, British businesses can submit their claims via an online system with HM Revenue and Customs (HMRC). Applications can be filed directly via standardised forms and, in most cases, original invoices will not have to be provided. Claims for 2011 have to be submitted to HMRC by 30 September 2012.

VAT may be claimed back on many products and services, such as hotel accommodation, training courses, expenses for conferences and exhibitions, meals and beverages, car rental and car fuel, parking, public transport and taxi fares. In order to qualify for the refund procedure, you must not be resident in Germany, or have a place of business or domicile in Germany, nor own property or maintain a branch in Germany.

“The online procedure makes it easier for British companies to file their claims for refund of German VAT. However, the

claims will still be dealt with by the German tax authorities. Therefore, any requests regarding further information and all correspondence will be in German,” Angelika Baumgarte, Deputy Director General of the German-British Chamber, explained.

More information on reclaiming your German VAT can be obtained from the Tax Services Department of the German-British Chamber of Industry & Commerce. The staff can also carry out the whole application process on behalf of your company: from preparing your application, to filing it online and responding to enquiries of the German tax authorities in German.

Contact them on 020 7976 4160 or

email [email protected]

Certificate of Conformity Required For Shipments To IraqWe have been informed by the Embassy of the

Republic of Iraq that goods entering Iraq will require

a Certificate of Conformity (CoC). Such CoC can be

obtained from Bureau Veritas.

In the absence of a CoC a letter of indemnity, on

company headed paper, will be verified by the Arab

British Chamber of Commerce, and this will be

required for each shipment requiring legalisation. The

wording of such letter will be as follows:

"We the undersigned have undertaken the necessary

checks for conformity requirements and we confirm

that the shipment covered by our Certificate of Origin

No........... and Invoice No............. does not require a

Certificate of Conformity as directed by COSQC"

For fur ther information visit www.bureauveritas.com

and search ‘Iraq’.

Qatar – Additional Products Requiring Certificate of Conformity

The Government of the State of Qatar, through the Qatar Ministry of Business and Trade – Department of Consumer Protection and the Qatar General Organization for Standards and Metrology (QGOSM), has expanded the range of products now requiring evidence of Conformity before entering into the Qatari market. The additional products are:-

• Electric Irons

• Hair Dryers

• Exhaust Fans

All consignments of the above electrical products must have an evidence of Conformity in the form of Test Reports/Certificates of Conformity. The Test Reports issued for the products should be from an ISO 17025 accredited laboratory. These documents are mandatory Customs clearance documents in Qatar submitted by the Importer for the clearance of these shipments of electrical products. The documents confirm that the electrical products are in compliance with the applicable Qatar Sanctioned Standards. Intertek has been given the approval from QGOSM to participate in the programme and to issue these documents for the aforementioned products.

For information on how Intertek can assist you in complying with the Qatari programme and how to obtain the conformity documents which will ensure smooth clearance of shipments at Qatari Customs visit www.intertek.com and search ‘Qatar’.


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Platinum Patrons

Gold Patrons

Silver Patrons

Silver Plus Patrons

Photocopier & Facsimile suppliers

IT solutions in Hardware, Software

and IT business systems applications

Exhibitors

Manufactures

Website Design and Internet Marketing

Port Authority

Chartered Accountants

Football Club

Solicitors

Marketing & Communications

Agency

Digital Printing Specialists

CBS Outdoors PLC

Radio Station

Radio Station

Economic Development

Marketing, Branding & Website Designers

PR, Marketing and Graphic Design

Print and Design

Newspaper

Newspaper

Do You Want To Raise Your Company Profile Across Hampshire?

Look No Further, We Can Help

Since the inception in 2001 of a Chamber Patron

Scheme primarily for Southampton member companies,

it has grown in strength and has now been extended to

member companies across the Hampshire Chamber of

Commerce region.

The aim of introducing the Patrons scheme was to have in

place a mechanism whereby each joining member would be

provided with the means to gain high profile coverage for

their company including name awareness, enhancement of

a corporate image, association with a high-quality event at

a sensible yearly fee, offering genuine value for money.

In order to suit all budgets a tiered scheme was introduced

and after its successful launch the scheme has attracted

a wide variety of companies who were looking to raise their

profile within the area.

If you would like more information please contact Margaret

Toms on [email protected] or

telephone 01329 242426.


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Independent financial Advisers, Corporate &

Personal Benefits

A Warm Welcome To Hampshire Chamber’s Most Recent Gold PatronOne of the Hampshire Chamber’s most recent Patrons, Hampshire Fare, was recently presented with their Gold certificate of patronage which was received by Chairman Mike Wright. Hampshire Fare, a not-for-profit County food group, established in 1991 is a community interest food company, representing over 200 producers, hospitality venues and shops. Hampshire Fare campaigns to heighten the awareness and consumption of Hampshire’s quality produce. The Chamber takes great pride in welcoming Hampshire Fare as a Patron and wishes the organisation and its members every success in the future.

Annual Hampshire Food Festival

If you enjoy local food, the Hampshire Fare website has a searchable directory to find the best places to source local produce and enjoy it served at the pubs, restaurants and hotels in Hampshire that make the most of it. From 1 to 31 July this year the annual Hampshire Food Festival will celebrate local food and farming at some 100 events countywide.

Growing Businesses

If you make, sell or serve Hampshire food, drink or craft, find out how joining Hampshire Fare can benefit your business by joining with others to champion Hampshire produce.

Hampshire Hampers

Hampshire Hampers are the perfect gift any time of the year and you can order them on the website at www.hampshirefare.co.uk, as well as find out more about current projects to help support Hampshire’s rural economy and make local produce accessible to all.

Bronze Plus Patrons

Bronze Patrons

Hotel

University of Portsmouth

Business School

Ship Owners, Passenger Ferry

Services

Lawyers

Accountants & Business Advisers

Luxury Hotel & Conference Centre

Transforming Offices using Original Artwork

Basingstoke College of Technology

Hotel

De Vere Grand Harbour Hotel

Hotel & Conference Centre

TV Station

Commercial Property Development

If you are interested in becoming a patron of Hampshire Chamber please email [email protected] for details of the packages available

Mike Wright, Chairman, Hampshire Fare receiving his Chamber Gold Patron’s certificate from Ian Welland, Head of Area Development at the Chamber.


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www.thebiggreencommuterchallenge.co.uk

Are you ready to take the challenge?14-20 May 2012

10th anniversary!

Take The Commuter Challenge If you're based in south-east Hampshire, the Big Green

Commuter Challenge is a chance to get your organisation in

the spotlight for doing something real for the environment.

Not to mention easing parking problems, encouraging a

healthier workforce and cutting congestion.

Organisations across the area will be competing head-to-head in the

challenge. The aim of the game is to encourage staff to walk, cycle,

use public transport or car-share, rather than drive alone to work.

Organisations based in Portsmouth, Fareham, Gosport and

Havant can compete for the coveted Commuter Challenge

shield and other goodies. Employees use alternative travel

methods for one or more days during the week, and their miles

count towards their organisation’s total.

The challenge is 14 – 20 May and the deadline for entering is

4 May. Talk to your colleagues or managers now about taking

part in a big regional event that always grabs media attention.

If your organisation would like to take,

part email: [email protected]

www.thebiggreencommuterchallenge.co.uk


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lead the wayin 2012

d e s i g n n p r i n t n w e b n p u b l i s h i n g n P R n m a r k e t i n g n c o n s u l t a n c y

Hampshire Studio: t: +44 (0)1730 235666 London Office: t: +44 (0)20 7998 3535 e: [email protected] www.navigate-design.com

faster, stronger, smarter

Navigate’s Racing StartThe year has started strongly for Navigate, the marketing communications agency with offices in Hampshire and London. Key clients, such as Portsmouth International Port, Visit USA and the People’s Pledge, have kept Navigate extremely busy.

For the Port, Navigate has launched a new magazine, Stay Connected, with the first issue published in March. As well as regular PR coverage of new investments and ventures at the Port, Navigate has managed recent visits by the cruise ship Minerva and by a BBC film crew.

The People’s Pledge, the national all-party organization campaigning for an in-out referendum on the UK’s membership of the EU, stages the first of many local referendums in the Thurrock constituency on Thursday 5 April.

Navigate has designed and uploaded a specialist web page at www.peoplespledge.org, and produced a wide range of printed material for the campaign.

For a free audit of your design, web, PR, content and social media, contact Gareth Gammon, Navigate’s MD, on 01730 235666. www.navigate-design.com

For further information and photography please contact Florence Howes/Nick Keith on 01730 235 666

When you need a professional presence that reflects your business and returns measurable results, then you need the skills and knowledge that only come from years of real world experience.

The team at Web of Knowledge specialise in fantastic and creative designs at competitive prices. With over twelve years experience of developing bespoke solutions for local businesses like yours, we are the exper ts in building websites that deliver the right impression.

From brochure sites to fully featured eCommerce solutions, everything we do is completed to the highest standards. We work with you to ensure that your ideas meet their full potential, whilst ensuring compliant and search engine friendly results.

This service combined with our own business class hosting and personal pro active suppor t mean you won’t find a better provider for your Internet needs.

Call us today on 023 9259 3487 or email: [email protected].

When It Comes To Your Website,You Have Many Options...


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Portsmouth High School Gets Major Scholarship Boost

International banking and financial services group

HSBC has just announced a major boost to Portsmouth

High School’s sixth form scholarship programme from

September 2013 by providing a limited number of places

at the school for able girls who would not normally be able

to take up a place.

This announcement comes following months of discussion

between the school and the Bank about providing

scholarship funding for Sixth Form students who would

otherwise not be able to join Portsmouth High School.

HSBC is a major supporter of educational development

programmes in the UK and the HSBC Scholarship Scheme

is designed to encourage access and diversity in secondary

independent education by providing financial support to able

children who enter independent school sixth forms from a

state secondary school.

HSBC scholarship places are awarded on academic merit

and are also means-tested. The Bank provides funding for

50% of the school’s fees with Portsmouth High School’s

parent organisation, the Girls’ Day School Trust, providing

the other 50%. Eligibility for a scholarship is decided on

the basis of performance in the school’s scholarship

examination, a reference from the pupil’s present school

and an interview.

In total, HSBC will spend more than £12m over the next five

years to help more than 200 bright students attend leading

schools and universities

For more information on applying for a place at Portsmouth

High School and on entrance examinations and

scholarships, please call the School on Tel.023 9282 6714

or visit the school web site www.portsmouthhigh.co.uk

WORLDWIDE boat transportation firm, PSP, has expanded its

headquarters in anticipation of further growth in 2012.

The firm, title sponsor of the PSP Southampton Boat Show,

says it expects significant growth throughout the year, both

financially and in terms of employee numbers. Managing

Director, Frank Dixie, said this has led to a necessity to expand

its central office between Portsmouth and Southampton.

Currently 30 staff are based at PSP’s office in Segensworth,

which was bought outright in 2010 as a bold move that

reasserted PSP’s stability and strong position within the

market. With plans to increase the workforce by 15 per cent,

PSP called in interior space solutions firm, Spaceway, to

advise on the best way to increase its office space.

After thorough consultation, Spaceway designed and

installed a mezzanine floor, which meant previously unused

roof space was turned into a profitable work environment.

The project took just three weeks and saved PSP valuable

time and money compared to its original plan to build an

extension.

Dominic O’Brien, Sales Director at Spaceway, said: “It is

very rewarding to see the difference that our work has made

to the bottom line of PSP’s business. Not only has it allowed

for future expansion but it has also turned what was once

‘dead space’ into an area that will be used to carry out

profitable work.”

Photo l to r: Darron Strange of PSP with Dominic O’Brien from Spaceway

Telephone No: 0844 499 0446 – www.hampshirechamber.co.ukApril 2012 25

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Mentor-net Direction Support Results

In business, two heads can be better than one.

Business mentoring from local business people

Find DirectionStep back and take a different view of the future

Get SupportTo identify and implement the right solutions

See ResultsActions identified, implemented and goals achieved.

If working with a Mentor could help your business, find out more at www.mentor-net.co.uk. Call us on 0845 45 86 454

or email us on [email protected]

Have what it takes to be a business mentor? We’re always looking for new volunteers, so get in touch.

Learning From Other’s Experience – Business Mentoring What do you do when you’ve got something on your mind?

Chew it over by yourself or chat it through with a friend

or colleague? If it’s the latter,

then you’re taking part in the

long tradition of mentoring

even in such an informal way:

using someone else to help you

clarify your thoughts, check

your understanding and reach

a decision. Even better if that

person is knowledgeable in the

very subject you need help with,

can shed new light and bring a

different perspective, helping

you to learn along the way.

Mentor-net, a not-for-profit organisation, has been

successfully providing volunteer business mentors to

local businesses for the past couple of years. Bringing an

impartial outside pair of eyes and the wisdom of many years

of business experience, the Mentors help business owners,

directors and senior managers to hone

their leadership skills and develop their

businesses. As one client pointed out

“it’s better (and cheaper) to learn from

somebody else’s mistakes!”

Mentor-net mentors are all volunteers

and come from a huge range of business

backgrounds, bringing valuable insights

and business wisdom. Contact info@

mentor-net.co.uk or call 0845 45 86 454

or visit the website www.mentor-net.co.uk

to find out more.

Mentor-net make a small charge for this service after a first

free-of-charge meeting with a potential mentor. Please see the

website for details.

Even better if that person is knowledgeable in the very subject you need help with, it can shed new light and bring a different perspective, helping you to learn along the way.


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Technology specialist Novatech has been helping businesses large and small for twenty five years and they know better than most what kind of IT companies need to get started and, more importantly what they need to stay secure and efficient.

“We always get the same three messages from companies no matter what their size”, says Novatech’s Sales & Marketing Director Dave Wybourne.

“It has to be simple to set up and install. It has to be cost-effective and any problems have to be sorted quickly and without fuss. Ultimately they all want the peace of mind that it is going to work unobtrusively so that they can get on with their jobs, and that there’s a friendly expert on hand when trouble does occur.”

The Eureka moment came, according to Wybourne, over a chance conversation with a

Microsoft Executive. “I was explaining how, when I was a young entrepreneur, I was always frustrated by the palaver it took to get a modern office up and running. I would get wound-up and moan that ‘I just want to buy what I need in one box and have someone come in and make it work’, and there was never anyone who could do that without charging insane prices. The Microsoft Exec smiled and said ‘we may have something for that’….”

A little revolution of common sense for small businesses .

‘Business In A Box’, all the IT your company needs, for less than the cost of a cup of coffee a day


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What developed from that conversation was a brand new concept and partnership between the Portsmouth PC manufacturer and the world’s biggest software company.

Business In A Box, is as it sounds, a metaphorical box full of all the hardware, software and support a young business needs to either get going or to expand into larger offices. “It’s the godsend I never had when I started out – a simple package of great hardware, at a realistic price and quality, local

tech support. It gives you all the technology you need to get your business moving, to stay secure and effective, for less than the cost of a cup of coffee a day; which is probably the most crucial part.”

Wybourne explained. ”You get three or four laptops or PCs, a printer, a simple server, all the Microsoft software you need, installation and comprehensive support on a realistic and manageable monthly charge. We specialise in building computers to order, so there’s

plenty of flexibility to make sure customers get exactly the right machines for their work at the right price, but the concept of a truly complete IT package is one that is proving very popular. ”

He went on, “Novatech can help your company plan what it is going to need to keep it running smoothly and efficiently as it grows. We can not only give a cost-effective solution that ensures peace of mind, but also the re-assurance that every aspect of your IT is kept secure, up-to date and functioning properly. The procurement of your IT really doesn’t need to be daunting. Novatech can guide you through the process to ensure that you get the right equipment, installed and working, quickly, simply and on budget.”

In 2011 Novatech was voted second for reliability and service by the readers of Which? Just behind Apple but ahead of every other brand including Dell, Sony, Compaq and HP

A simple package of great hardware, at a

realistic price and quality, local tech support. “

.


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Chichester Business School

FOR MORE INFORMATION PLEASE CONTACT(01243) 786321 | www.chichester.ac.ukChichester Business School | Westgate Fields | Chichester | West Sussex | PO19 1SB Chichester Business School is part of Chichester College

Study your professional and higher level business & management qualifications with us.We offer high quality training in the following areas:

Management (ILM)

Marketing (CIM)

Human Resources (CIPD)

Law (ILEX)

Accounting (AAT, ACCA, CIMA)

Business & Management (HNC, HND, Foundation Degrees)

Short courses in: Management Development, Finance, Health & Safety, First Aid and many other areas, including bespoke courses for your workforce at your workplace at a time that suits you.

ApprenticeshipsLevel 2, Level 3 and higher Level Apprenticeships in: Business Administration, Customer Service, Accounting, Team Leading and Management.

visit our H.E. information EvEningtuEsDaY 27 marCH (4.30-8.00pm)

A Well Kept Secret Chichester College’s Business & Management training

(offered via the Chichester Business School) offers

professional qualifications and business related training

to businesses from the very small to the large corporate

organisation. A wide range of professional management,

marketing, HR, accounting and law courses is offered as well

as a range of topical seminars and bespoke short courses.

Advisory, coaching and mentoring support is also available to

help businesses develop the skills to take their organisation

forward in these challenging economic times.

Many organisations offer a similar service but it is the

flexibility, the excellent success rates on different programmes

and the range of industry bodies that the College works with

(ILM, CIM, cILEX, ACCA, CIMA, AAT, CIPD and the Universities

of Portsmouth and Chichester) that gives it the edge.

Chichester College also has a strong pedigree in running

successful Apprenticeship programmes.

Each year there are around 1100 apprentices on courses

run by college staff working with Sussex and Hampshire

employers.

The College offers apprenticeships in 30 different occupational

areas and with success rates at 81% are performing 4.2%

above the national average.

Traditional apprenticeship areas in Engineering, Construction

subjects, Motor Vehicle, Care and Hospitality are booming

but the more generic areas such as Accounting, Business

Administration, Customer Service and Team Leading are

also proving extremely popular. Areas such as Furniture

and Blacksmithing are specialist areas not offered by any

other local colleges. College apprentices have represented

the UK in World Skills competitions and have gone on to

become Managers for their employers and even run their own

businesses.

If you would like to know about any of the professional courses

at Chichester College or find out about apprenticeships please

check out the website: www.chichester.ac.uk .

If you would like to sign up for the regular and informative

e-bulletin please contact: [email protected] or

call her on 01243 786321 ext 22147.


MBA Tailor-Made For Busy Executives

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SHOW YOU MEAN BUSINESS, GO BACK TO SCHOOL.

Our MBA will provide you with the opportunity to develop your strategic problem-solving skills whilst mastering the latest business research knowledge and practice. We offer extensive involvement with real organisational issues embedded in an innovatively designed, AMBA accredited, programme.

To find out more about our wide range of degrees, come along to one of our regular open evenings – details of which can be found at www.sharpenyourcompetitiveedge.com

T: 023 9284 8200

E: [email protected]

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The Portsmouth Business School has re-structured its Executive MBA course to better suit the needs of professional business people in full-time employment. A week induction session at the start of the academic term is followed by just 16 teaching blocks throughout the two-year course, a UK and European residential and six Master Classes. Students need only be on campus around 20 times over two years and can access all resources remotely.

MBA student Heather Short, who is due to finish the course this April, said:

“I know it’s a cliché but the MBA really has been a life-changing experience and one that I wouldn’t have wanted to miss. All the unexpected extras and eye-opening opportunities made the course for me.”

Having previously worked at IBM, Heather was running her own network marketing business, building a small investment into an international network of 700 traders. Despite being the driving-force behind this rapidly developing business she was still keen to do more: “I felt I needed to streamline my ideas, get up-to-date with the world of business again and learn the theory to back up my business experience. The MBA has helped me do exactly that.”

To find out more please come along to the next Portsmouth Business School open evening on Tuesday 19 June, which will feature a guest presentation from Will King, the founder and CEO of King of Shaves.

For further details please visit www.port.ac.uk/pbsevents


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South Downs College offers a range of apprenticeships which could give you and your staff the skills and knowledge to contribute to the success of your business.

• BusinessAdministration• Engineering• LeisureCentreManagement• andmanymore!

Tofindoutmoreabouthowwecanmeetyourtrainingneeds,pleasecontactourBusinessTrainingUniton023 9279 [email protected]

South Downs College delivers high quality professional training

using superb trainers who have many years’ experience in

industry. The College will work with you to give you and your

staff the skills and knowledge to contribute to the success of

your business.

Don’t just take our word for it!

The Employer Perspective

“Our first experience of employing an apprentice has proved to

be extremely beneficial for both the student and The Lennox

Centre. It has enabled us to employ an outstanding student

as a full time member of staff. It is a privilege to be able to

support apprentices to obtain a qualification whilst gaining work

experience and earning a wage. We thoroughly recommend

South Downs College as a quality training provider.”

Sarah Cobb – The Lennox Centre Manager

South Downs College Quality Training for Real Qualification

The Apprentice Perspective

"The Accounting apprenticeship has given me a great insight

into the world of money and finance. My practical study at

College and Johnson’s Enterprise, Portsmouth, are a good

mixture and has prepared me for working life in the future.”

Katie Tindal, Johnson’s Enterprise

What we offer

South Downs College offers a range of National

Apprenticeship Scheme funded qualifications.

Apprenticeships are designed to give work-based training

which leads to nationally recognised qualifications.


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Now is the time to develop your staff and help them gain further skills and professional qualifi cations.

Developing your workforce gives your business the edge in an increasingly competitive market.

We can arrange courses for you on a bespoke basis in a format that meets the needs of your business.

PRINCE2 PRINCE2 Foundation & Practitioner…

World-class recognised project management method.

• 3-5 day course (depending on your chosen level)

• An exclusive price should you wish to combine the two

• Methods you can put into practice straight away

DON’T MISS YOUR PLACE NEXT COURSES RUN IN MAY 2012

Time to....Personal Skills Workshops

A range of short, snappy workshops, focusing on the key needs of your business. • Focused half day workshops

• Small group sizes for maximum learning

• Action plan that meets the needs of your business

Topics include TIME TO…Refl ect… Plan… Meet… Sell.

CMI The Chartered Management Institute

The chartered professional body that is dedicated to management and leadership.

L2: Team LeadingL3: First Line ManagementL5: Management & LeadershipL7: Strategic Management

& Leadership

HAS A 95% PASS RATE!

Industry-recognised qualifi cations delivered on your terms, fast.

Give your business the edge…

Call today to fi nd out more and arrange a date

023 80 577 426www.citybusinesssouth.comCity College, St Mary Street, Southampton, SO14 1AR

Leading training provider, City Business, works with a wide range of businesses across the region to boost the professional and management skills of their employees.

Based in Southampton, it is one of the top professional training providers in Southern England and delivers training for clients across a range of industries. It offers a wealth of nationally-recognised qualifications and courses to help business owners train their staff and management teams.

City Business provides the tools and resources for any company which is serious about the continuing professional development (CPD) of its workforce. Crucially, it offers creative, tailor-made solutions for businesses, actually sending skilled assessors into the workplace, to observe working patterns and advise on where training is needed and how it is relevant to the work environment.

Companies can then choose how and where they wish the training to be delivered, getting the content they need at a time that is convenient to them.

Its dedicated team of Business Development Officers, specialising in different business sectors, can visit companies and find out about their business, before working

City Business Springs To The Rescue With Professional Training

with them to discuss solutions that will enable them to achieve their business objectives.

Just some of the programmes on offer include:

Management developmentBusiness CoachingHR training and development planningBespoke management training programmesNeboshPrince2® project managementPersonal skillsCMI (Chartered Management Institute) training

To find out more about City Business’ management and other courses call 023 8057 7426 or email [email protected]. Alternatively, visit www.citybusinesssouth.com.

Contact: Employer Line: 023 8057 7426 E-mail: [email protected] Address: Employer Engagement, City College Southampton, St Mary Street, Southampton, SO14 1AR


Looking to expand your business? are you confident that your staff have the right skiLLs to grow?

working in partnership with your business, eastleigh college offers: A wide range of Apprenticeships, open to new and existing employees of all ages Direct access to government funding and our extensive partnership network of

providers Unparalleled support, advice and guidance Quality training programmes with high success rates

“Apprentices are a very important part of our firm’s structure. We utilise the services of Eastleigh College who provide excellent training, enabling our apprentices to progress to the Advanced Apprenticeship at Level 3.” sukhdev bhakar regional Manager radian group Ltd

t: 023 8091 1195 e: [email protected] www.eastleigh.ac.uk

why not contact us now to discuss your requirements, or arrange for a free training needs analysis.

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A Kool Start To A Career Like many young people, when Pauline McAfee left school in 2006, she didn’t have a specific career path in mind. Ideally she wanted to undertake a Plumbing Apprenticeship, but opportunities were difficult to come across, so she embarked on a one year full-time plumbing course. On completion of the course, Pauline signed up with various agencies whilst doing some temporary jobs until a suitable position came along.

In 2010, John Hammond from Kooltech, one of the UK's largest independently owned distributors of Refrigeration and Air Conditioning products, came across Pauline’s details via an Apprenticeship matching service. Pauline was offered an Apprenticeship in Refrigeration and Air Conditioning, which she gratefully accepted.

John Hammond, National Technical Manager for Kooltech, explained why the company looked at Apprenticeships as a way forward for the company:

“We were struggling to find the correct skill set within the industry. The idea of taking on an apprentice was really to grow our own engineers, and that’s our plan for the future. They quickly become a “Kooltech person”, which we hope will result in those apprentices becoming loyal long-term employees. The

benefits we’ve seen from the Apprenticeship scheme so far has led us to employ a second apprentice this year.”

In recognition of the mentoring procedures they have in place, Kooltech recently won the award of Apprentice Mentor of the Year at the College’s prestigious Training Ambassador Awards.

To find out more about the Refrigeration and Air Conditioning courses and Apprenticeships on offer at Eastleigh College, call 023 8091 1195 or visit www.eastleigh.ac.uk.


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And Social Media Members in Basingstoke were treated to 2 excellent and relevant presentations at a recent brunch event kindly hosted by the team at Absolutely Offices.

The morning started with an overview of how to get the most from social media by Linda Cheung of Cube Social who took us through the benefits of using Facebook, Linked In and Twitter for business and how each should be positioned using an analogy of Linked In being your networking event conversation, Twitter being your cocktail party conversation and Facebook being your house-party conversation.

Linda was joined by ben Blackmore of B More Creative who presented on getting your website to work for you including the use of blogs, good design, links and in particular making sure your site is compatible with viewing on mobile applications. Both Linda and Ben are tenants at Absolutely offices and have seen their businesses grow quickly since setting them up in the past 18 months.

Delights of Winchester Hampshire Chamber of Commerce members in Winchester enjoyed a cosy networking lunch on a bitterly cold day in February with log fires under oak beams and excellent fare served in Winchester’s oldest house. They were welcomed by The Chesil Rectory restaurant owners Mark and Eleanor Dodd, winners of Best Local Food Menu – Hampshire Life magazine 2011 and the Business Improvement District Award 2011.

Professor Chris Turner, Executive Director of the Winchester Business Improvement District outlined Winchester’s success as a tourism destination which also helps to promote the city on behalf of the business community.

This success is supported by the festivals which take place in the city every year from May to September bringing tens of thousands of visitors to enjoy arts and entertainment at MAYfest, the Writers’ Conference, the Hat Fair, Winchester Film Festival, Hampshire Food Festival, Southern Cathedrals Festival.

Go to www.festivalsinwinchester.co.uk for full details of the 2012 festivities and to the Winchester tourism website www.visitwinchester.co.uk for the new “Best of British.

Join Us At Barons BMW On 22 MayCome along to this networking lunch and join our host Barons of Farnborough and see for yourself the latest range from BMW and MINI. The lunch will be held in their fabulous marketing suite overlooking Farnborough Airport so don’t miss this opportunity to enjoy numerous networking opportunities and a buffet lunch.

More information at www.hampshirechamber.co.uk/events

Winchester Business Excellence AwardsTickets are now on sale for this years 10th anniversary glittering awards ceremony at Winchester Guildhall on Friday 15 June.

For information please contact [email protected]

April 2012Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk

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Showcase With A Difference At The Royal Navy Submarine Museum Members of Hampshire Chamber, guests, colleagues and

members of the Institute of Directors recently had the

opportunity to hear about the on-going work of a £6.5

million refurbishment to the only remaining WW2 era

A-class submarine HMS Alliance to ensure her future as a

memorial to all lost submariners and turn the museum into

a leading tourist attraction.

With stunning views of Portsmouth Harbour overlooking

the Spinnaker Tower and with excellent corporate facilities

available in the distinctive John Fieldhouse Building, the

Royal Navy Submarine Museum and inside HMS Alliance

itself, this really is a tremendous and diverse site.

Many enjoyed the chance to take tours and get on-board to

see and hear about the adverse & dangerous conditions and

circumstances that submariners faced during WW2.

A number of corporate & sponsorship opportunities are

available for companies to consider getting involved with this

national heritage asset………..from naming the Captains

Cabin, to the engines that propelled HMS Alliance to name a

few. There are also some excellent special events planned

For fur ther information please contact Allison Dufosee at

[email protected]

07885388404 or for corporate enter taining contact:

[email protected]

02392 510354 ext 238.or check out on

www.submarine-museum.co.uk

Make New Contacts Quickly, Expand your Business, Have Fun!

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Back by popular demand………… We are pleased to include another cross-Chamber event for the 2012 events programme which offers networking with a difference.

Hampshire and Surrey Chambers of

Commerce and Hampshire Enterprise

will bring together companies from all

sectors to enable them to explore new

business opportunities and provide

many new contacts.

Using an innovative format of seated

3-way targeted speed networking,

together with social networking and a

networking wall, this event will prove

both invaluable and great fun!

Come along and give it a try,,,,,,bring plenty of business cards for sharing and arrive early, you won’t be disappointed! Why not stay on and enjoy the facilities at this fabulous venue. Well worth the trip.

Monday 30 April at Old Thorns Manor Hotel, Griggs Green from 4.00pm – 6.30pm

Cost Member £19.00, Non-Member £24.00 inc VAT All welcome. Networking buffet & refreshments

To book: [email protected] or ring Tara on 01329 242420


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Networking Work For You!No business, no matter how large or small can afford to

stand still, particularly in these uncertain times. One of the

most effective ways of establishing a new client base is to

widen your circle of like-minded business people through

networking. There are lots of methods of marketing but

most will agree, effective networking is one of the best.

Throughout the year the Chamber offers its members and

guests the opportunity to network at its events across

Hampshire. The Southampton Office of Hampshire Chamber

recently held its February networking lunch at the Concorde

Club, Eastleigh, a firm favourite with our Chamber Members.

The lunch was hosted by Jan Ward a long standing Chamber

Board Director, past President and Managing Director of

Corrotherm International. A sizeable number of members

and their Client guests attended the lunch which was

sponsored by Gold Hampshire Chamber Patrons The

Southern Daily Echo. Following a period of informal and

lively networking, members and guests were invited to take

their places for a delicious two course meal, which was

followed by a short presentation by Stewart Dunn.

In his presentation, which had been appropriately entitled

“Jazz up your Advertising” Stewart informed us that the

media world had cer tainly changed since he had joined

it all those years ago when the local newspaper was the

only form of written communication. He said this had been

so since the invention of the Guttenberg printing press

some 200 years before, which was probably one of the

biggest revolutions of the last millennium, together with the

Industrial Revolution just as the ipad is today with the Digital

Revolution! Little really appears to have changed in the

industry in those 200 years.

Stewart went on to inform us how things have changed in

the last few years. The future of newspapers has been

widely debated, as the industry has faced new forms of

media consumption as well as the world economic issues

and, of course, more recently the ongoing Leveson enquiry

which will undoubtedly see increased regulation and

privacy laws enforced onto the newspaper industry. We

were informed the internet, new media and the ipad have

however not eradicated old media. In fact the Echo, with its

sister titles in Newsquest, has sought to get alongside the

world wide web with the Echo website here in Southampton

boasting over 3.6 million page impressions every month

and over 400,000 unique users. Just imagine reaching over

230,000 potential readers. That’s nearly eight times the

capacity of St Mary’s Stadium.

Stewart had been asked to touch on the future for the

printed word, so with his crystal ball we were given his

personal prediction.

“It’s my belief that there will still be newspapers, not

perhaps so many, but there will be. The best breeds with

recognisable brands will survive particularly if they have a

strong selling point (USP) and that for us is local news.

There will still be plenty of journalism around as, let’s face

it, somebody has to tell the story and sort out the truth but

the audience and readers will play a bigger part in the news

gathering process. Phone tapping will be out and there

will be more accountability and legislation following on from

the Leveson inquiry. I only hope they don’t take out the fun

from British newspapers and protect press freedom which is

fundamental to democracy!”

Jan thanked Stewart for his very enlightening and inspiring

presentation into the world of the newspaper industry and for

his continued support of Hampshire Chamber of Commerce.

The event as always was a great success and the

Southampton Office Events Team are delighted to hear of

more and more successful business deals being struck

between Chamber Members as a direct result of Hampshire

Chamber Networking Events. Grateful thanks were given to

the team at the Concorde Club for agreeing to host the event

and to Barry Mann for his continued support in taking official

photographs at Chamber events.

[email protected]


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TELEPHONESState of the art telephone systems that can revolutionise your efficiency

CALLSExcellent value, choice of plans and tariffs designed to meet your needs

LINESFlexible packages from the traditional to the latest Ethernet and SIP trunking

BROADBANDPioneering broadband technology with the right performance for every need

MOBILESensational mobile packages as one of the UK’s leading business mobile providers

MAINTENANCEProfessional and tailored to your companies requirements

Chamber Communications is offering Hampshire Chamber members the latest in communication platforms that suit today’s business world.Our design, supply and support of innovative reliable products and services makes us one of the most trusted brands in business communication - our experience spans over 30 years.

Our mission is to connect business with their world using our complete innovative telecommunication service.


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Sage 200 from K3 Panacea is nowavailable in the cloud!

Gain one single powerful view of your business

Talk to us today - 0844 225 2465www.k3fds.com

From K3 PanaceaSage 200

Sage 200 Helps Reduce Costs And Maximise Profit

Manufacturing, financial and distribution systems can

fill even the most technically-minded business managers

with dread but software accounting has just become a

lot simpler after Hook-based integrated business systems

specialists K3 Panacea added Sage 200 to their Managed

Services division.

A natural upgrade from Sage 50, Sage 200 combines

financial management, customer relationship management

and business intelligence software in one easy to use

system. With the software available from K3 Panacea both

on premise or hosted within the K3 Managed Services

cloud computing network, you can benefit from enhanced

security and backup as you utilise Sage 200 to increase

your efficiency and productivity. You don’t have to upgrade

from Sage 50 to benefit from K3 Panacea’s latest Sage 200

release either, for they will upgrade and host systems for

any new client.

The benefits of using Sage 200 from K3 Panacea are

plentiful. You can gain one single power ful view of your

business, identify opportunities to increase revenue and

reduce costs, trade in an unlimited number of currencies,

manage your stock and supply chain and control your

project costs. Such services help you improve your point

of sale effectiveness, increase stock turnover and manage

production processes from beginning to end. By using the

solution in the cloud, you gain unlimited access to your

network around the clock, take advantage of back up and

recovery processes and rest assured that K3’s Managed

Services Division are on hand at all times if ever you need

some technical help.

Jason Price, Head of Sales at K3 Managed Services

comments: “For smaller customers with limited IT resources

and skills, Sage in the cloud can deliver significant benefits

to their business whilst minimising the risk and pain

normally associated with running an IT system”

With such reliant hosting and backup processes from K3

Managed Services, there is no reason why you should not

upgrade your software accounting system to Sage 200 and

experience for yourself the savings in time and money you

could make.

Interested? Give K3 Panacea a call on

0844 225 2465 or visit www.k3fds.com


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A Warm 'Heroes Welcome' For Hampshire's Servicemen And WomenHampshire has joined a nationwide scheme, Heroes

Welcome UK, that offers support and recognition for the

role of servicemen and women across the County.

'Heroes Welcome' is a well-established community

par tnership, supporting the Armed Forces 365 days of

the year. In launching the 'Heroes Welcome' scheme in

Hampshire, the County is joining a growing network of

towns and cities across the UK who wish to show their open

support for the British Armed Forces.

Hampshire has a historic and long-standing close

relationship with the Armed Forces and has a wider range

of military facilities than any other county in the UK.

Approximately 22,000 serving personnel are stationed in

Hampshire in addition to around 6,000 civilians directly

employed by the Armed Forces in Hampshire (including

Portsmouth).

Heroes Welcome provides a free and simple method for

local businesses and service providers, including café's,

pubs, shops, restaurants, hotels and taxis to show their

appreciation to those serving in the Armed Forces in a way

that is effective and appropriate.

Hampshire County Council Chairman, Councillor Anna

McNair Scott said: "All I am asking is that where a 'Heroes

Welcome' logo or sticker is displayed, then you agree to give

a special warm welcome to members of the Armed Forces.

You may also like to offer a small discount or service

upgrade, but that is entirely up to you.”

John Senior, National Coordinator of the 'Heroes Welcome'

scheme, said: "The Heroes Welcome partnership is

delighted and honoured to be joined by Hampshire County

Council. Membership of 'Heroes Welcome' provides a

recognisable and simple method for local communities and

businesses to demonstrate their open support in a way that

is meaningful, appropriate and appreciated."

Many businesses and organisations have already offered

their support to the Heroes Welcome scheme in Hampshire.

If you would like to register your support for this scheme

and display the logo, please visit www.hants.gov.uk/heroes-

welcome or e-mail [email protected] to request a

sticker.

DATANET.CO.UK Limited Celebrates ISO 9001 And ISO 27001 Certification

DATANET.CO.UK Limited, Cloud Hosting & Connectivity Service Provider celebrates certification for Quality Management System - ISO 9001:2008 and Information Security Management System - ISO/IEC 27001:2005.

Datanet’s Managing Director, Conleth McCallan, speaking from their Aspen House, Fleet data centre said, “I am delighted that we have been successful in achieving cer tification for both ISO 9001 and ISO 27001. The whole team at Datanet has worked tirelessly to ensure that we operate at a very high standard. In our field of secure hosting and sophisticated connectivity, it is important to our client base that they can trust Datanet to ensure these standards are maintained.”

Data security is of paramount importance to businesses large and small. ISO 27001 provides recognition of the standard of data security demonstrated by cer tified companies. Datanet has always applied and will continue to apply the most stringent levels of security for the protection of data that is entrusted to the company.

Customer care and client retention remains high on

Datanet’s agenda. Conleth continued, “Being awarded ISO 9001 confirms Datanet’s commitment to the ongoing improvement of the service we enjoy delivering to our

customers and to our goal of ‘getting I.T. right first time"

Natasha Ginn, Quality & Projects Manager, with ISO Certificates


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sHampshire Chamber Strengthens Team Hampshire Chamber of Commerce has strengthened its events team with two fresh appointments.

Tara Holtom and Katie Crow are the first hires since the business membership network opened a new hub for the south of the county at Wates House in Fareham.

Tara, event and training co-ordinator, has worked for Hampshire companies such as IT services provider Cobweb Solutions and the sailing and watersports holiday firm, Sunsail.

Katie, area event manager for North Hampshire, has moved from Southampton FC’s conferencing and events company, Halo.

One of the new recruits’ first tasks will be to help stage the ‘Meet the Buyers’ business networking day at the Rose Bowl, Southampton, on Thursday, 29 March. A similar event last year generated deals in Hampshire worth an estimated £2.3 million.

Maureen Frost, Hampshire Chamber’s Director of Operations, said: “Bringing in Tara and Katie and opening our new Fareham hub is all about integrating and strengthening our support for local businesses.”

The Chamber, which employs 25 staff overall, has located events and membership services at Wates House, the former Business Links premises in Wallington Hill now managed by Chamber partner the Southern Enterprise Alliance. Eight members of staff are now working in the new office.

Chamber offices in Portsmouth and Southampton, together employing ten staff, remain open for international trade, finance and general enquiries.

Member services for the north of the county continue to be delivered from offices in Basingstoke and Winchester.

For more information, visit www.hampshirechamber.co.uk or follow on Twitter at www.twitter.com/hantschamber.


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Business Take-Up Prompts MHL Consultancy ExpansionHampshire business consultancy MHL Business Coaching

has expanded its service portfolio after helping a growing

number of clients battle the tough economic conditions.

A key source of referrals is from other professionals such

as financial advisers and lawyers who see the benefits of an

onward, specialist source of help for their SME clients.

Sue Warden-Owen, MD, said MHL had recently helped a

kitchen design firm increase its turnover by 125% and its

overall business value three-fold.

Dedicated input on a restaurant partner buy-out, which

involved resolving a challenging business relationship,

delivered an increase in profitability of more than 50%.

MHL’s goal is to bring a level of coaching and mentoring

talent, usually reserved for the boards of major

corporations, to businesses of all sizes.

Sue, who has run multi-million pound marketing budgets and

worked with a string of blue-chip clients, said: “I am seeing

dramatic take-up among SMEs who need dedicated help

with finance, HR, marketing and other essential aspects of

running a business.”

The expansion includes a new bespoke service aimed at

helping top decision makers who are facing marital breakdown.

The dedicated consultancy package aims to help them stay

focused on running their businesses despite divorce pressures.

• www.mhlcoaching.co.uk

Employers of small businesses are entitled to a new grant of

£1,500 for employing their first apprentice aged 16 to 24 from

April 2012. The Apprenticeship Grant for Employers - known

as AGE 16 to 24 - has been launched by the government as

an incentive to small businesses to create new jobs for young

people.

The grant is available to any business that:

• Employs less than 250 people

• Can commit to employing between one and three

apprentices for the time it takes to complete their

apprenticeship programme, with the intention to continue

employment on completion

• Employs a new apprentice aged between 16 and 24 at the

start of their apprenticeship

• Has not employed an apprentice before, or within the last

three years

Suzanne Grant, Director of Services to Business at Sparsholt

and Andover College, welcomes the new initiative. “An

apprenticeship is a great start for any career, and small

businesses are often the best at investing in young people.

With the support that we as a training provider can give, an

apprenticeship should be a straightforward and rewarding

process for all involved.”

For more information please contact the Sparsholt and

Andover College Apprenticeships Team on 0845 850 0916 or

email [email protected].

Incentive To Create New Jobs For 16 To 24 Year Olds Gives £1,500 To Eligible Employers


April TrainingTV skills with Richard Cartridge from the BBC 12 April Southampton Office

Letters of Credit, Drafts & Bills 17 April Portsmouth Office

Getting the Best Out of Your People 18 April Southampton Office

Excellence in Customer Service 24 April Southampton Office

Import Procedures 25 April Southampton Office

May TrainingExport Starter 9 & 10 May Southampton Office

Becoming a Successful Supervisor Or Team Leader 22 May Southampton Office

Blogging for Business 24 May Southampton Office

June TrainingBasic Bookkeeping & Accounts 13 June Southampton Office

Finance for Non Financial Managers 15 June Southampton Office

How to Succeed as a First Time Manager or Supervisor 19 June Portsmouth Office

Confidential Telephone Sales 20 June Southampton Office

Podcasting for Business 21 June Southampton Office

Foundation Course in Importing 25 June Portsmouth Office

Export Documentation 26 June Southampton Office

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Chamber Training – For All Your Training Needs

To find out more information on the courses we can offer visit our websites or contact our training departments

North Hampshire office www.hampshirechamber.co.uk/skills_training or contact the training department on 01256 352275

Portsmouth office www.hampshirechamber.co.uk/skills_training or contact the training department on 023 9244 9449

Southampton office [email protected] or contact the training department on 023 8022 3541

Highbury Launch Environmental Technologies Academy Highbury College welcomed industry experts and local business leaders to the launch of their Hub of the National Skills Academy for Environmental Technologies.

Highbury College welcomed industry experts and local business leaders to the launch of their Hub of the National Skills Academy for Environmental Technologies.

Highbury will provide training in solar PV, solar thermal, rainwater reuse, heat pumps and energy awareness. Working with the National Skills Academy, the aim is to introduce a national standard against which all tradespeople working with environmental technologies will be gauged.

Stella Mbubaegbu CBE, Principal and CEO at Highbury “Sustainability is an issue that spreads across all areas of the college and our staff are very passionate about it. This new Academy will meet the needs of the construction sector and support it going forward into the low carbon economy.”

With energy prices on the rise, many homeowners and businesses are looking to cut costs by investing in green

technologies. Government grants are making these new technologies increasingly affordable, as they aim to cut carbon emissions 34% by 2020. This has led to an increase in demand for those skilled in the installation and maintenance of green technologies.

In fact the global market value of Low Carbon Environmental Goods and Services (LCEGS) is set to increase by £1.3 trillion over the next three years, with the UK market growing by £45 billion.

Lord Mayor of Portsmouth Cllr Cheryl Buggy cut the ribbon to open the academy.

Highbury’s new courses are designed to help plumbers, electricians and engineers open the door to new business, gain a competitive advantage and ensure they are prepared for the jobs of the future.

For more information on this Hub of the National Skills Academy for Environmental Technologies please call 023 9232 8787, or go to www.highbury.ac.uk/enviro or email [email protected]

April 2012

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BDO Thinks Smart With HMRC Phone Challenge

Wide Aperture Media Makers Of Bespoke Video For The Web

Accountancy and business advisory firm BDO,Southampton,

has successfully persuaded HMRC to change its tax

structure in relation to smartphones and PDAs.

The reclassification means employers no longer need to

consider how to monitor private usage or calculate complex

tax charges.

Tax legislation has struggled to keep

pace with the rapid development of

technology. Computers and mobile

phones are treated differently for tax

purposes and the increasingly blurred

lines between them have often fuelled

debate. The definition of a smartphone

and whether they are a benefit for

income tax and national insurance

purposes has been a contentious

issue for businesses and their advisors.

Mobile phones are exempt for income tax purposes, but

in order for a device to be classified as a mobile phone its

“primary purpose” must be for “transmitting and receiving

spoken messages”. Previous HMRC guidance stated that

smartphones did not fall within this definition, meaning their

provision for private use was taxable unless private use was

reimbursed.

Following BDO’s analysis of smartphone usage and revenue

stream data, obtained from Carphone Warehouse, Vodafone

and Nielson, the accountancy firm proved that “spoken

messages” are by far their primary purpose. Smartphone

usage was also considered alongside other employee

benefits where private use was a

factor.

After more than 18 months of

negotiations, HMRC has now stated in

its Revenue & Customs Brief 02/12,

that its previous “application of the

legislation to smartphones” to be

“incorrect”. Smartphones and PDAs

are now treated as mobile phones for

tax purposes.

Andy Hamman, Tax Senior Manager

at BDO LLP in Southampton, commented: “It was clear from

our analysis of smartphone usage that the previous tax

guidelines did not reflect the reality of individuals’ usage and

I am delighted that HMRC shared our view and changed its

approach.

“This will provide employers with the opportunity to simplify

internal administration, reclaim NIC or tax paid in the past

and to offer smartphones more widely as a benefit or

business tool.”

in order for a device to be classified as a mobile phone its primary purpose must be for transmitting and receiving spoken messages.

Wide Aperture Media are a production team who

specialise in creating contemporary video content for

the web.

Their mission is to create attention grabbing and engaging

content that both attracts potential clients to your website

and keeps them there, giving an honest and enter taining

insight into a company as a means of indirect advertising

and building trust.

A contemporary web video needs to do more than just

outline a business, service or event. It needs to captivate

and engage viewers, willing them to share their experience

online, with friends and colleagues, through the various

social medias and networks. Increasing the potential reach

of a video to a vir tually unlimited audience.

Devoted internet users (82% of the population!) no longer

have the patience for sitting and scanning through pages

of text, however interesting the subject may be. What Wide

Aperture Media do is break all this information down into

digestible chunks, add some rich, vibrant, high-definition

visuals and neatly package it all together to create

something truly unique.

The team work closely with businesses through the

conception of an idea, production and advise in helping the

video reach its maximum potential audience.

If you are looking to expand your web presence, reach

potential customers, increase traffic to your site, promote

an exciting event or simply want to chat, then please visit

wideaperturemedia.com, tweet us @wide_aperture, or call

now on 07943 720 135.

April 2012 45

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sDo Costs Discourage Your Business From Going To Court?

T: 023 9233 [email protected]

www.bishops.co.ukLarge enough to cope, small enough to care

Follow us on Twitter for up to the minute news, print tips and last minute offers.

As the South’s largest commercial printer, we handle all your print needs:

Programmes • Brochures • Folders • Catalogues Stationery • Flyers and much much more...

Bishops Hants Chamber of Commerce.indd 1 16/05/2011 15:08

It appears that worries about the cost of going to court are

preventing small and medium sized businesses ("SME's") from

enforcing their legal rights.

Research by YouGov showed that 52% of SME decision-makers

would not pursue a legal dispute due to the costs involved.

However, 40% of SME decision-makers did not know that they

could pursue a commercial business dispute using a type of no-

win-no-fee agreement called a conditional fee agreement ("CFA").

CFA's are agreements whereby a solicitor and a client agree to

share the risk of litigation.

In the event of a client losing a dispute the CFA may state that no

fees or reduced fees are payable. Furthermore, clients can be

protected against the potential costs consequences of losing a

dispute by purchasing after the event insurance ("ATE").

In the event of a client winning a dispute a solicitor will normally

be able to recover a majority of the clients costs from the losing

party as well as a success fee.

CFA's are available for a variety of business, professional

negligence and property disputes.

The fact that a solicitor is willing to act under a CFA often sends

out a strong message to the other side and may encourage early

settlement.

For a free consultation regarding your claim, dispute or recovery

action, please do not hesitate to contact me.

Bill Dhariwal

Principal

Lawcomm Solicitors

DDI: 01489 864 117

E-mail: [email protected]

April 2012Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk46

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New

s Free Business Mentoring Event Could Be A ‘Life-Saver’ For Hampshire Entrepreneurs And Start-Up Companies

As small businesses and start-ups in Hampshire face one

of the toughest economic climates in years, BE INSPIRED,

a free one-day business mentoring, inspirational learning

and networking event on 19 April in Basingstoke, could be

a ‘life-saver’ for anyone starting or growing a business in

the region this year.

95% of business start-ups fail in first five years

“With 15,000 new businesses star ting-up in the UK every

month and 95 per cent of them failing within their first five

years, it’s vital for new business owners to get the very

best help and advice from the beginning,” explains Felicity

Edwards, Managing Director of Destination Basingstoke.

BE INSPIRED is a free all-day business event packed

with seminars, mentoring and practical sessions which

is designed to arm new entrepreneurs with everything

they need to know to succeed in a challenging business

environment and build sales on solid foundations.”

BBC TV’s Nick Hewer from The Apprentice

BE INSPIRED, which is being opened by Nick Hewer from the

BBC TV programme The Apprentice, aims to help hundreds

of businesses succeed by providing them with inspiration,

ideas, information and innovative practices to help grow and

develop their businesses.

Free expert marketing, tax, legal and social media advice.

BE INSPIRED, which deals with real issues facing today’s

businesses and offers motivational mentoring sessions,

seminars and practical workshops, covers every aspect of

star ting, financing, building and even selling a business.

BE INSPIRED is from 10-5pm, on Thursday, 19 April 2012

at Belvedere House, Basing View, Basingstoke, Hampshire

RG21 4HG. For more information call 01256 461167.

Top 21 UK Chartered Accountants and Business Advisory firm

Wilkins Kennedy has appointed Paul House as a Corporate

Tax Manager at the firm’s Winchester office.

Paul joins Wilkins Kennedy having spent over six years at the

Ernst & Young Southampton office, spending three years in the

audit department and over three years in the Corporate Tax

team.

Paul will be reporting to Director of Corporate Tax, Naomi

Nesbit, and will be working with SMEs and corporate clients

with international groupings, undertaking advisory work on all

aspects of corporate tax.

Wilkins Kennedy Boosts Corporate Tax Team In The South

- BE INSPIRED regional event offers expert free marketing, sales-building, financial, planning, training and legal advice for small businesses and start-ups on 19 April 2012 -

Ian Talbot, Managing Partner of Wilkins Kennedy’s Winchester

and Romsey offices, says, “As a top 21 UK chartered

accountancy firm, Wilkins Kennedy continues to expand rapidly,

attracting a wide range of highly achieving specialists from

around the country. Our new Corporate Tax Manager Paul is a

great addition to the firm and we would like to welcome him to

the team.”

www.wilkinskennedy.com


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New

sLocal Charity Does It Again Fareham-based Charity YOU were delighted to secure a place

on the prestigious Sunday Times Best Not-for-Profit Companies

to Work For List 2012 this year. And not only did the local

charity see itself on the list for the third year running, it came

an impressive 27th overall, with several categories receiving

top 10 scores!

The Charity, which has been providing support, care and advice

to vulnerable people in the South for over 25 years, also came

runner up in the ‘Best for Innovation in Engagement Practice’

award for introducing creative ways of working and engaging staff

both at Conferences and with the Pay & Reward Working Group.

YOU were also in the top 10 for managers being excellent role

models, departments and teams working well together and staff

being treated fairly.

“This year, we were up against national charities and large

housing associations so I was very pleased so see how well we

did,” said Nicola Youern, Chief Executive,

The announcement was made after the Best Companies List

was revealed at a gala ceremony held in London. Positioning

[Left to Right]: Glenn Dimelow (Best Companies Director), Karina

Christiansen (Assistant Director), Sally Hutfield (Director of Operations), Liz

Page (Director of People and Learning), Nicola Youern (Chief Executive)

on the list and the award is based entirely on staff feedback,

honouring companies who use employee engagement as an

integral part of their success and growth.

Based in Fareham with branches across the south, YOU

provides services to people who are homeless or threatened

with homelessness, people with a mental illness, people with

a learning disability, young people (including young parents) at

risk of homelessness, ex-offenders and women and children

surviving domestic violence.

New Environmentally-Friendly ‘Natural’ Play Area At Totland A new play area at Totland Recreation Ground on the Isle

of Wight has recently been completed by the Groundwork

Solent Landscape Design Team. The play scheme, which

was designed using the principles of natural play and which

incorporated a number of sustainable features, has been

welcomed by local families.

Southampton and Gosport-based Groundwork Solent worked

in conjunction with Totland Parish Council and the Isle of Wight

Play Partnership to provide this stimulating and challenging

natural play facility, which only went ahead following a public

consultation process.

The project was designed and managed by Groundwork

Solent’s Senior Landscape Architect, Mike Kemp and

was funded through the Department of Children, Schools

and Families Playbuilders Programme. As Mike explains:

“Throughout the design of this project, I was determined to

build in a number of environmentally-friendly features, so we

used natural, recyclable materials where possible and all soil

excavated was also re-used to form a mound within the play

area. We were also very pleased to be able to use the services

of a local contractor following an initial tender process.”

And the result is that a unique play area has been created with

the involvement of the local community.

April 201248

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Time Runs Out For CookiesWebsite owners will need to comply with the new law on

cookie consent by 25th May 2012. By that date they will

need to be able to demonstrate that they have audited the

cookies used by their sites and implemented procedures

preventing the “setting” of most cookies on users’ computers

unless those users have given educated consent.

Recent research has indicated that very few computer users

understand the nature and usage of cookies. Educated consent

may therefore be difficult to obtain.

The Information Commissioner’s Office (ICO) has powers to fine

companies up to £500,000 for breaches of the law but has

indicated that such fines are only likely to be imposed for very

serious breaches by larger organisations.

The new law was introduced by The Privacy and Electronic

Communications (EC Directive) (Amendment) Regulations

2011. A very useful guide to the new rules and the ICO’s

suggestions for compliance can be found at:

http://www.ico.gov.uk/for_organisations/privacy_and_

electronic_communications/the_guide/cookies.aspx

Website owners should, as a matter of urgency, be conducting

an audit of their site to discover what cookies it uses and how

they can be described for the purpose of obtaining educated

consent. Many companies use websites developed and hosted

for them by third parties. They should seek the help of those

third parties in gathering this information. They may then need

to make changes to their site so that e.g. cookies are not

“set” until after the user has consented to their use.

Consent is not required for the use of cookies that are “strictly

necessary” for the use of the site by the user. For example the

cookie that remembers what is in the shopping basket so that

you can “proceed to checkout”. Strictly necessary is, however,

a very tight definition and the ICO says it wouldn’t include

the very common cookie which allows the site to recognise a

returning user. Few cookies will be strictly necessary.

A particular problem arises where third parties, perhaps

advertisers, set cookies through another’s site. The advertiser

is responsible for ensuring “educated consent” but has

no control over the mechanisms used by the main site for

educating users and obtaining consent. Contractual provisions

will need to be used between the advertiser and the site

owner to ensure compliance with the law.

The cookies about which the ICO is most likely to be

concerned, and therefore take enforcement action, are

those that gather information about the user over a long

period of time so that they can be profiled. They are unlikely

to be impressed with simple check boxes whereby the user

signifies consent without having been required to read simple

explanations of what it is they are consenting to. Cookie by

cookie.

Larger site operators are beginning to be compliant. Viewing

what they are doing to obtain consent will give a good idea of

what will be required, even for the smallest websites.

Geoffrey Sturgess © 2012

WG Commercial

[email protected]

www.hampshirechamber.co.uk

With substantial discountsfor members you won’t find better value locally!To find out more information on the courses we can offer visit our websites or contact our training departments

Southampton023 8022 3541

Portsmouth023 9244 9449

Winchester01962 841000

Enquiries 0844 499 0446

Contact us: [email protected]

Basingstoke01256 352275

North East Hampshire01252 811470

Andover01264 314832


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New

Mem

bersPortsmouth Technopole

Welcomes New Members To Hampshire Chamber Of Commerce

Nick Newby, Civic Centre Offices,

Guildhall Square, Portsmouth,

Hampshire PO1 2AL

Tel: 023 9283 4411

www.amey.co.uk

Amey welcome you to Imagery's new online print ordering website powered by the Accura Print MIS system. Imagery offers everything from bespoke design and print through to storage and distribution, fully managed and tailored to our individual customers’ needs. We specialise in litho print, complemented by large format, digital and variable data print along with an exceptional design studio. Seamlessly connecting all the capabilities in graphic design, reprographics, print and photography from across Amey.

Amey

Kieren Williamson,

14 Cowslip Close, Locks Heath,

Southampton, Hampshire

SO31 6XL

Tel: 020 8144 4109

www.assits.co.uk

ASSITS - A Smart Simple IT Solution Cost effective IT services for SM's. Providing good advice, design, deployment and support to ensure your IT works better and costs less, so you can focus on your business, not your IT problems.

Assits Limited

Shafi Hussain,

73-75 Stoney Lane,

Winchester, Hampshire

SO22 6EW

Tel: 01962 859606

www.thebalaka.com

The Balaka restaurants are spacious, modern, contemporary in design and fitted with stylish furniture with the aim to maintain an elegant environment & exclusive atmosphere. The entire team is committed to make your every visit an enjoyable experience with attentive service and impressively presented fresh, fragrant food. The perfect venue for every occasion.

Balaka Restaurant

Rachel Harris,

Willow House West,

Unit 4, Pine Trees,

Staines, Middlesex,

TW18 3DZ

Tel: 0845 600 7491

www.bupa.com

BUPA is a not for profit, healthcare partner. Unlike our competitors, BUPA is providing a free local face to face consultancy to understand your companies' challenges, tailor individual solutions and help protect the future of your company and your employee's health and wellbeing.

BUPA Health & Wellbeing

Matt Mawson,

1 Eastlands Court,

Wade Road, Basingstoke,

Hampshire,

RG24 8PL

Tel: 0844 995 9900

www.carmdale.co.uk

Carmdale provides a range of services under the umbrella of safeguarding business and developing people. We specialise in crisis management, risk management, security, counter-terrorism and a number of bespoke specialist services. Carmdale also offers coaching and mentoring, and numerous training opportunities.

Carmdale Limited

Lisa Beale, 16 Sherrington Mews,

Ellis Square, Selsey,

West Sussex,

PO20 0FJ

Tel: 0808 901 9042

www.checkaprofessional.com

Checkaprofessional.com is a new venture from award-winning Checkatrade. Founded in 1998, its success is based on the creation of an impartial model of, Vetting and continual monitoring of each member. It's not about advertising; it's about advertising your reputation.

Checkaprofessional.com

.

Trish Cripps, Unit 8,

Stanton Industrial Road,

Stanton road, Southampton,

Hampshire,SO15 4JA

Tel: 023 8070 6060

www.city-cleaning.co.uk

We provide a cleaning service servicing commercial premises, social housing organisations, local council, student accommodation, & industrial buildings. This work is carried out throughout the Hampshire, Wiltshire, Berkshire, Surrey and West Sussex areas. We have trained operators to carry out the cleaning duties and all staff are directly employed by City Cleaning. Aviation Spares & Repairs Limited.

City Cleaning

.

Mike Dyos, Hancock House,

2nd Floor, 37a Jewry Street,

Winchester, Hampshire,

SO23 8RY

Tel: 0118 324 0061

www.fitech.eu

Fitech is the leading provider in wellness tools for health professionals. Our clients include the leisure industry, occupational health units, health & wellbeing companies, educational facilities and many of the uniformed services.

We support health professionals to engage and coach their clients to improved health, fitness and wellbeing.

Fitech UK Limited

We provide specialist health and wellness assessment systems. Training (onsite, online and worldwide) and specialist assessment equipment and consumables.

We also have a corporate delivery arm, Firtsabase Health, which delivers services directly to small companies, helping them to reduce sickness absence and boost productivity.


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Alex Kinnear, 1 Avlan Court,

St Cross Road, Winchester,

Hampshire, SO23 9RD

Tel: 07971 567731

www.kinnearcreative.com

Kinnear Creative creates, directs and

designs brands: businesses, products

or company initiatives. Copywriting,

publishing, printing, marketing, PR,

graphic design, website and event

organisation are all part of the Kinnear

Creative parcel. Original thought, project

management and foresight are delivered

with agility and enjoyment.

Kinnear Creative Limited

Mary Read, Farlyn House, Gaters

Mill, Mansbridge Road, West End,

Southampton,

Hampshire, SO18 3HW

Tel: 023 8047 5000

www.occupationalhealthltd.co.uk

OHC Ltd supports healthy businesses

with expert, impartial and robust

medical advice to allow you to manage

and support employees. We provide the

total occupational health remit to many

businesses in Hampshire.

Occupational Health Consultancy Limited (OHC)

Clare Inkpen,

6 Westwood Court,

Brunel Road, Totton,

Southampton,

Hampshire,

SO4o 3WX

Tel: 023 8086 6677

Fax: 023 8086 8333

www.perfectionplus.com

Perfection Plus manufacture, wholesale

& export Dental products.

Perfection Plus Limited

Neil Redley, Unit 8,

The Brook Trading Estate,

Deadbrook Lane,

Aldershot, Hampshire,

GU12 4XB

Tel: 01252 785010

www.redashe.co.uk

REDASHE LIMITED was founded in June

1983 by the Managing Director, Neil

Redley. Operating in four specialist sales

divisions, REDASHE LIMITED imports a

wide range of automotive and industrial

equipment on a sole-agency basis from

original manufacturers worldwide. The

equipment is distributed directly through

the four sales divisions.

Redashe Limited

Sophie Adkini,

9 Ladywood, Boyatt Wood,

Eastleigh, Hampshire,

SO50 4RW

Tel: 023 8061 3176

Sophie Adkini Business Development

offers specialist services to a variety of

businesses looking to grow or increase

their head count. With over 10 yrs

experience in Marketing Recruitment, I

can build relationships to improve your

business and open doors.

Sophie Adkini New Business

Matt Pilkington, Suite 3,

108-110 Elm Grove,

Hayling Island,

Hampshire, PO11 9EH

Tel: 023 9263 7971

www.superrb.com

Superrb is an integrated design agency,

specialising in branding and web design.

We serve a global client base across

a wide range of sectors; from financial

services to food manufacturing. All work

is performed in-house by our award

winning design team.

Superrb

Stuart Irvine, Brunswick House,

8-13 Brunswick Place,

Southampton, Hampshire,

SO15 2AP

Tel: 023 8072 4888

www.turleyassociates.co.uk

Turley Associates advise a range of

private/public clients on all aspects of

planning and urban design, from project

inception and feasibility, through spatial

planning and masterplanning, to site

proposals and planning applications.

Our core business is facilitating new

development across a range of sectors.

Turley Associates

Simon O’Neill, Unit 23,

The Tanneries, Brockhampton Lane,

Havant, Hampshire, PO9 1LB

Tel: 023 9247 7991

The WEEE Directive was introduced into

UK law in January 2007 by the Waste

Electronic and Electrical Equipment

Regulations 2006. Registered by the

Environmental Agency we provide a

Free of Charge service to organisations

wishing to dispose of surplus office

technology which we then securely

refurbish/recycle and supply back to the

second user market.

Oden Services UK Limited


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GOLF SUMMER SIZZLERMeon Valley, A Marriott Hotel & Country Club is home to thepicturesque, challenging and striking Meon Course. Consisting of 18 holesthe championship course offers an idyllic location for a testing round ofgolf on every level. The 71 par Meon course is the perfect way to spend asummer's afternoon.

Challenge yourself to 18 holes on our Championship Meon coursefollowed by a beer and a burger for only £35 per person.For more information contact the golf shop on 01329 836 868 or bookonline at Marriottgolf.co.uk.

Meon Valley, A Marriott Hotel & Country Club, Sandy Lane, Shedfield, Southampton, SO32 2HQt: 01329 836 868 MarriottMeonValley.co.uk

Terms & conditions apply. Not to be used in conjunction with any other offer. Offer is valid from 1st July to 31st August 2012. Subject to availability. Beer included is our draught beer along with a standardburger which can be upgraded for a supplement. This cannot be exchanged with any other items from the Zest menu.

2010 Marriott International, Inc.

april 2012 £4 - hampshire chamber of commerce chamber- we… · • acca (association of ......

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