apps localization practices and market feedback on … apps store . 13 ... local applications...

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1 Copyright © 2017 Samsung. All Rights Reserved. Apps localization practices and market feedback on example of Gear S2/S3 Kostiantyn Solonetskyi [email protected] Vitalii Vorobiov [email protected] Samsung R&D Institute Ukraine

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1

Copyright © 2017 Samsung. All Rights Reserved.

Apps localization

practices and market

feedback on example of

Gear S2/S3 Kostiantyn Solonetskyi [email protected] Vitalii Vorobiov [email protected]

Samsung R&D Institute Ukraine

2

Outline

1. Age of smart devices and services.

2. What is localization?

3. Samsung Gear S2/S3 smart features overview.

4. How to create good local solution on example of

smart watch.

5. ‘Ukrainian Life’ experience share.

3

Age of smart devices and services

• Smart phones

• Tablets and phablets

• Watches and fits

• Home appliances

• IoT devices

4

Customer motivation

To buy or not to buy?

5

Huge culture difference

Americans, Europeans, Asians, Australians and Africans:

everybody has totally different way of life

6

We are different

Smart device must provide exactly those services that

are needed for a specific user in a particular country

7

What is localization?

Localization is:

• User interface in local language

• Access to local content and services

• Using of national symbolic

• Adjustment to regional traditions

8

Gear S3 major smart features

9

Gear S3 major smart features

1. Make a call

10

Gear S3 major smart features

1. Make a call

2. Track health conditions

11

Gear S3 major smart features

1. Make a call

2. Track health conditions

3. Get all notifications from

smart phone

12

Gear S3 major smart features

1. Make a call

2. Track health conditions

3. Get all notifications from

smart phone

4. Applications from

Galaxy Apps store

13

Samsung Gear S3

Great hardware Young ecosystem

14

Smart features increase customer value

Make life more effective and comfortable by providing local

content and services for everyday needs just in smart watch.

15

Major factors for good local solution

What is a good local solution?

16

Major factors for good local solution

1. Popular local service for daily using

17

Local taxi service example

1. Run

Application

2. Confirm

order

That’s all:

Taxi is on the way

18

Major factors for good local solution

1. Popular local service for daily using

2. Who? How? When? In which way?

19

Major factors for good local solution

1. Popular local service for daily using

2. Who? How? When? In which way?

3. National symbolic and attributes

20

Watch face with national symbolic

21

Major factors for good local solution

1. Popular local service for daily using

2. Who? How? When? In which way?

3. National symbolic and attributes

4. Optimization according to device restrictions

22

Major factors for good local solution

1. Popular local service for daily using

2. Who? How? When? In which way?

3. National symbolic and attributes

4. Optimization according to device restrictions

5. Adjust application to market feedback

23

Local solutions affect market share

• High rating and downloads rate

• Promotion by content provider

• Wow effect made by customers

• Critics and reviewers attention

• All-around noise

24

Ukrainian market

Local applications development

to increase customer value and

encourage local sales on

Ukrainian market

25

Samsung Gear S2 in Ukraine in 2015

• Unclear device purpose for daily using

• Limited capabilities – smart watch is a companion

• No localized applications for Ukrainians

• Very fresh local smart watch market

26

Two major objectives

Create competitive strength by providing local services:

1. To increase customer value

2. To stimulate local developers and content providers

To hook customers on Samsung smart watch

27

Ukrainian Life

25 applications cover all the main areas of customer life:

Watch faces, Finance, Transportation, Sports, Shopping etc.

28

National style watch faces

Proud to be Ukrainian with stylized Gear S2 watch faces

29

Currency exchange rate

just on your smart watch

30

ATM map

Find ATM at your location

31

Tickets application

Bus, railway and airline tickets in your Gear

32

Taxi application

Call taxi just in several taps

33

Discounts nearby

Always find the best sales

34

Weather watch mix of amazing animations and marvelous backgrounds

35

Promotion campaign

Local applications were used to promote device by:

• TV commercial

• Booklets in retail shops

• Banners in Galaxy Apps Store

• 3 waves with 6~8 application

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Local Tizen community growth

• Local developers contests

• Tizen workshops in Ukraine

• Lectures in top national universities

37

Remarkable results of collaboration

• Samsung Gear devices lead Ukrainian market

• New user experience and value for customers

• Unique experience for development team

• Powerful instrument to promote product on local market

• New distribution channels for content providers

38

Local community - competitive strength

Community is people:

• Developers

• Distributors

• Content providers

• Customers

39

Fundamental changes around

Tizen OS should be #1 by:

• Functionality

• Performance

• Popularity

• Number devices

40 Thank You! Author : Kostiantyn Solonetskyi [email protected]

Speaker: Vitalii Vorobiov [email protected]

Samsung R&D Institute Ukraine