apps for travel

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Travellers now expect a wealth of information and support from their travel partners at all stages from planning their itinerary to returning home. Apps will help them Plan - Assist - Offer - Educate - Reward and Review APPS FOR THE TRAVEL BUSINESS TRAVEL

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Apps for travel

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Page 1: Apps for travel

Travellers now expect a wealth of information and support from their travel partners at all stages from planning their itinerary to returning home. Apps will help them Plan - Assist - Offer - Educate - Reward and Review

APPS FOR THE TRAVEL BUSINESS

TRAVEL

Page 2: Apps for travel

We help our clients and partners design, design, deliver and support some of the most innovative travel support apps ever deployed. From secure ticketing solutions through to coordinated travel updates our experience is extensive and second to none.

Service2Media will help you overcome the many challenges faced by those developing apps for travel solutions

• We eliminate the issue of multiple operating systems and fragmented and evolving devices. • We offer the highest level of consistent rich user experience regardless of device.• We future-proof your investment delivering the full lifecycle of design, development, deployment support and app evolution. If the device options change your apps will upgrade seamlessly.• We connect our apps with your business critical back end support applications and offer high levels of scalability, robustness and security.• With our best in breed, cost and time efficient platform enabling quick to market solutions, you can design once and instantly deploy them on multiple devices.

With Service2Media you can take advantage of the many opportunities to extend the value of your travel solutions. Travellers now expect a wealth of information and support from their travel partners at all stages from planning their itinerary to returning home. Apps will help them Plan – Assist – Offer- Educate – Reward and Review

SERVICE2MEDIA THE TRAVEL INDUSTRYService2Media is in the business of Advanced App Solutions for smart phones, tablets and an unbounded range of emerging touch devices.

Page 3: Apps for travel

PLANApps providing the traveler with the research tools they need to optimize schedule.

• Present booking solutions - that compare operators, costs rail and flight times• Manage the booking process - rom draft to confirmed and checked-in• Build an itinerary - that’s integrated with their calendar and personal schedule and available on any device• Keep the client informed and up-to-date - with changes to the schedule

What’s most valued by our clients? Dutch Rail (NS) Travel Planner is a mobile application and a mobile site designed to provide travelers with real-time travel information and travel advice delivered on iPhone, Windows, J2ME, and BlackBerry. It uses location information to determine the closest train station, for example, and then tells the user the trains that are leaving in the near future and their status. What makes this app unique is the real-time travel planner integration. Travel updates can be viewed more quickly on the mobile device than on the train platform screens.

ASSISTProvide on-the–go assistance

• Provide location sensitive support - delivering updates, alerts and suggestions to ease the journey and react to changes caused by local problems and events.• Update others of the location and status of the traveller - to ease scheduling and assist with transfers or pick-ups.• Provide maps and directions - to guide travelers to their destination• Show local weather information - for points of destination.• Provide emergency help and assistance – wherever they are

What’s most valued by our clients?Providing integrated weather information - linked to your location. We do this for a number of clients and is a standard design component within the platform.

Page 4: Apps for travel

OFFER Context sensitive promotions for personalized, location based services.• Provide offers to passengers on the move - such as partner hotels and car-hire and local restaurant promotions.• Offer local shopping deals and promotions - based on the combination of user profile and location, time of day and weather• Promote local events - that are in the vicinity and match the users preferred activity list

EDUCATEProvide background intelligence on the itinerary.• Offer supporting information - on the places and locations, local features and history that will enhance the journey.• Provide weather advice and predictions - to enable the traveler to optimize their mobile wardrobe.

REWARDSupport airline and other loyalty schemes enabling review of rewards and status and personalized membership management• Log on and review - your loyalty points and account details

• Claim points - whilst on the move

• Take advantage of special offers - made by your rewards schemes

What’s most valued by our clients?For AirMiles we developed an App where card users can connect their cards in-store to check on their balance and use the card to gain points and bonus points from participating stores. They can then redeem those Air Miles points at any of the participating outlets. The free pushed notifications of new offers ensure that members never miss out on the latest opportunities.

Page 5: Apps for travel

REVIEWSolicit feedback enabling the traveler to review, com-ment and give advice to fellow passengers and suppliers whilst still mobile.

• Provide ‘travel advisor’ style Apps -that enable travelers to review and comment on the carriers, hotels and services that they use.• Enable users to interact and offer interpersonal assistance whilst mobile - by responding to requests

OUR PROPOSITION TO THE TRAVEL INDUSTRYWhether you are looking for a sustainable competitive advantage or aiming to improve efficiencies. Service2Media can help you to future-proof your company with innovative application solutions.

Let us partner with you to provide a comprehensive approach based on our outstanding platform and full lifecycle of support that offers ultimate flexibility and dramatically lowers the total cost of ownership of your full portfolio of Apps whist managing their evolution and

Page 6: Apps for travel

ABOUT SERVICE2MEDIASince our inception we have challenged the status quo, creating Apps that matter and empower people’s daily lives. Our App Lifecycle Platform enables our clients and partners to build future proofed portfolios of Apps with effective reuse of components and the ability to maintain and evolve them throughout their entire lifecycles.

Our core strength lies in our App Lifecycle Platform that lets us create both our own and partners’ AppCenters to deliver Core and Critical App Portfolios.

•The App Lifecycle Platform – our technology that enables the full lifecycle support of Apps on multiple targeted environments.

• AppCenters – where enterprise grade App portfolios are designed, deployed and evolved.

THE SERVICE2MEDIA APP LIFECYCLE PLATFORMThe Service2Media App Lifecycle Platform supports the full lifecycle – from conceptual design through to performance analytics, our platform delivers a rich and compelling user-experience across all your targeted environments.

Our App lifecycle philosophy is simple but powerful.

DESIGN Apps OnceDEPLOY Apps on Multiple DevicesEVOLVE Apps throughout their Lives

Offices and Contacts

For general information:Tel: +31 88 010 29 00Fax: +31 88 010 29 01

The NetherlandsService2MediaArnhemseweg 23817 CH AmersfoortThe Netherlands

Langestraat 377511 HB EnschedeThe Netherlands

Postal address:P.O.Box 7677500 AT EnschedeThe Netherlands

[email protected]

London83 Baker Street – WestminsterW1U 6AG – LondonUnited Kingdom

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BarcelonaEdifici NeàpolisRambla Exposició 59-6908800 – Vilanova i la GeltrúSpain

San Francisco1024 Iron Point RoadFolsom, California 95630United States

New York215 Park Avenue South, Suite 2005New York, NY 10003United States